Presentation on Map Reviews Nearby

Jaguar Sacramento in Sacramento

4.7 (199) 3210 Auburn Blvd, Sacramento, CA 95821, United States

Categories

Car finance and loan company
Car dealer
Jaguar dealer
Car leasing service
Used car dealer
Used truck dealer

Location on the map

Sacramento, Sacramento County, California, US

Phone: +1 916-283-7219
Site: https://jaguar.niello.com/

Opening hours

Monday:Closed
Tuesday:9 AM–6 PM
Wednesday:9 AM–6 PM
Thursday:9 AM–6 PM
Friday:9 AM–6 PM
Saturday:9 AM–6 PM
Sunday:10 AM–3 PM

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Total reviews rating 4.7

199 Reviews for Jaguar Sacramento 2024:

Review №1

2024-03-30 06:29:43

I had an excellent experience purchasing my new Land Rover Defender from jaguar Land Rover or Sacramento. Shane is an excellent advisor, first thing he said that “I want you to buy the car you love” he never pressured me but he advised base upon his excellent knowledge of Land Rovers and Jags. The dealership is new well equipped, Highly recommended!

Review №2

2023-12-29 16:13:17

Highly recommend! I called other Jaguar dealerships and didnt even get a response. They called back the same day and fit me in that week. Very professional and communicative. Luckily, I bought a warranty with the sale, and all was covered, but it was pricey. But hey, I do have a Jaguar F-type. Such a beautiful car.

Review №3

2024-05-01 04:49:06

I recently purchased my Range Rover here, I highly recommend. Shane was very friendly and professional, never felt pressured. Pierce and Casey were also helpful with my purchase. The process was smooth and easy. Thank you guys, I love my car!

Review №4

2024-01-31 01:54:02

Best dealership Ive ever had to do business with. Everyone there makes you feel that they are on your side, the process went quik and painless the communication was clear and professional. The salesperson Peirce was polite and helpful and gave me a great deal on my trade-in.. I would highly recommend this dealership to anyone.

Review №5

2024-04-22 12:43:35

Jaguar of Sacramento is a great place to buy a car. Straightforward pricing. No games. Efficient sales process. Very friendly and professional sales staff. I would definitely recommend them.

Review №6

2023-04-11 19:27:38

Top Noth dealership, brand new facility, service department is professional and eager to help.Great communications via text and email along with supportive videos for any additional services.

Review №7

2024-01-28 23:55:20

Superb customer service given at Neillo Landrover from start to finish of buying new vehicle! My sales associate Peirce went above and beyond in finding the right vehicle and financing deal for me. The whole buying process was quick and easy. The vehicle was delivered to my driveway and everything about the vehicle was thoroughly explained. I will definitely buy another vehicle from Neillo Landrover in the future.

Review №8

2024-02-05 22:29:28

I just purchased my fourth vehicle from a Niello dealership. The process was fair and fast. A good place to buy a car!

Review №9

2023-01-28 20:49:33

In 2021, we had the pleasure of working with Jessica, a representative at a Jaguar dealership, and we have to say that our experience was nothing short of exceptional.Throughout the process of finding our new Jaguar, Jessica was incredibly professional and efficient. She made sure that we were well-informed about the financing options available, and she worked closely with the dealerships general manager and finance manager to ensure that we got the best deal possible.Despite the stress and pressure that often comes with buying a new car, Jessica made the process feel effortless and enjoyable. The deal was completed virtually. Upon arrival, the process took less than 30min and we were on the road in our brand new, 2021 Jaguar - The model configuration was 1 of 3 in the nation!Overall, I couldnt be happier with our experience at this Jaguar dealership, and we have to give a huge shoutout to Jessica for making it such a positive one. The general manager and finance manager were also excellent, and we couldnt have asked for a better team to work with.If youre in the market for a new Jaguar, I highly recommend checking out this dealership and working with Jessica. You wont be disappointed!

Review №10

2019-05-16 14:08:36

Great service and didn’t try to upsell anything. Also provided us with some great advice for maintenance. Lovin’ my new car!!! Such a smooth ride and the best part is....it’s a 4 cylinder power boost. Great gas economy without giving up the power!!! 😄

Review №11

2018-08-21 14:39:59

Casey is amazing! Super knowledgeable, great personality, easy to talk to... he likely likes long walks on the beach. I feel like everything he told us was helpful and informative.

Review №12

2023-07-20 23:09:52

I first started communicating with Shane via email then eventually in person, from start to finish Shane was beyond PROFESSIONAL, FRIENDLY, and HONEST! He made the process so simply it was ridiculous!! I was in and out and that includes the test drive in 2 hours. The entire process with this Team was beyond my expectations. I had not bought a car in over 12 years and I was quite frighten by the entire process and I can honestly say, the entire team was incredible and made me feel right at home. I highly recommend this dealership and team to all!

Review №13

2024-06-24 17:10:02

The entire process was very smooth and staff was extremely professional. Thank you!

Review №14

2017-10-10 23:44:20

Loved the experience with Jaguar Sacramento. Tom Gemza, our dealer, went the extra mile and helped us a lot in getting the car we wanted. He even helped us locate a car with all the packages that we asked for, which was real hard to locate, and even delivered the car himself to us. Very much liked the personal touch in his customer service.

Review №15

2024-06-17 19:34:00

Great experience I highly recommend it, great service they work with you for the best outcome I’m satisfied with my experience

Review №16

2024-05-21 20:53:59

The team were wonderful and helpful. They were not pushy or hovering but polite and helpful.

Review №17

2023-11-19 23:29:47

Pierce and Mike were awesome to deal with, made our purchasing a vehicle very pleasant. I would recommend Niello Jag to all interested in purchasing their new or used vehicles there.

Review №18

2023-10-22 17:40:50

I recently had the pleasure of purchasing a Jaguar SVR, and I couldnt be happier with the experience. The Salesman Shane and Finance Manager Steve went above and beyond to make the process smooth and enjoyable. Shanes product knowledge and enthusiasm for the Jaguar brand were evident, and he helped me find the perfect vehicle. Steves expertise in finance made the paperwork hassle-free and tailored to my needs. I felt valued as a customer throughout the entire process. Thanks to Shane and Steve, Im now the proud owner of a fantastic Jaguar SVR. Their exceptional service and dedication deserve a solid 5-star rating!

Review №19

2024-01-22 18:20:09

Great experience from everyone involved on my purchase, I will definitely be a repeat customer, big Thank you to Brandon Tripp for the experience!

Review №20

2023-06-25 18:08:44

I initially made an appointment for my Jag’s annual service but was informed I didn’t need to bring it in yet. Upon receiving multiple notices the following month that my car is past due for service I made a call. Thankfully Clayton Krebs answered, agreed that it was due, and scheduled my car in the next day with a rental! It’s very comforting that the services are now completed. My drop off and pickup went smoothly. Thanks again Clayton..

Review №21

2023-12-29 22:33:31

Extremely proactive team of sales and finance people hearing to what you are looking for and doing their best to help you achieve your car purchasing objectives.

Review №22

2023-04-06 17:40:40

I have purchased 3 Range Rovers from Jag/Land Rover Sacramento and have serviced all 3 cars here. My service manager Clayton Krebs have always taken care of all my service needs and have gone above and beyond to ensure that I leave the dealership with a peace of mind. Clayton has always kept me informed with the service progress of my car and ensure that I get a loaner car each time. He is friendly and very professional. Thank you Clayton for all that you do:)

Review №23

2023-09-29 03:22:48

I called to try and reschedule due to something that came up. The lady on the phone didn’t let me finish my enter sentence before cutting me off to tell me no I can’t reschedule because “my advisor” closed his schedule. She didn’t verify none of my information, she assumed I called already when I didn’t I was in the facility the morning of. She didn’t care to compromise, just huffed and puffed on the phone as if I was an inconvenience. I asked her if I could book with another advisor, her words “no we don’t allow people to hop around”. I had to completely cancel and go to a further location because of her poor attitude and lack of wanting to help.

Review №24

2023-04-07 19:15:13

I was in need of some diagnosis and repairs on my Jaguar, so I reached out to Jaguar Sacramento for help. This was my first time dealing with their Sacramento location, and the experience was great.Scheduling an appointment was quick and easy, and the receptionists even took the time to reach out to let me know an earlier appointment was available, which I really appreciated. Mike, who was my service advisor, was very attentive and took detailed notes of all the concerns and issues I had, which gave me full confidence in leaving my vehicle with them. He kept me updated on the progress of everything, and made sure all issues were resolved. My technician, Conor, was top-notch as well since he was able to diagnose and fix everything I brought up, and more. Thank you Mike, Conor, and the team at Jaguar Sacramento for the great service.Edit: Just had annual service done at Jaguar Sacramento, and again, great experience! Thanks Mike and Jaguar Sacramento team!

Review №25

2022-11-01 16:55:20

This dealership family is outstanding. I have been working with several other garages, experts, dealerships and my new best friend Mike, at Sacramento Jaguar, was able to do what no one else could do. They quickly and at a very fair price, solved my problems and were able to get me on the road quickly.I highly recommend Sacramento Jaguar Land Rover for all your service needs.

Review №26

2023-05-04 17:53:24

Mike was fantastic! He went the extra mile to solve my troublesome problem. He listened and engaged in a supportive manner and then advocated for me with the repair team. A fantastic service coordinator.

Review №27

2020-07-15 21:29:11

Had a very smooth experience purchasing a new I-PACE here. We worked with Abe and he was knowledgeable and responsive, and even went as far as to follow up after the sale on several occassions. Wed buy here again!

Review №28

2017-09-21 22:43:53

I cant begin to describe the wonderful expierence I had with Jaguar Sacramento. It started the minute I walked in the door, to the the moment the keys were handed over to me by General Manager Daniel Giles. Andrew Clark, their tech specialist, was amazing spending time with me, showing me all the bells and whistles. I wake up up at 1:45 each morning to head into work and anchor the KFBK Morning News, and I can tell you getting up at that time of the morning, is a lot easier when I look forward to driving into work in my new Jaguar XE. Finally, what sold me on this dealership was the fact that I got to know everyone over several years, and even when I just came by to look, there was never any pressure to buy. Their business really is the business of building relationships. Thank you Daniel, and everyone...my wife and I love our new car.

Review №29

2022-05-28 17:38:18

I live out of area and scheduled an oil Change for my Range Rover and the entire experience was easy, professional and accommodating. The front office genttleman Taylor Otto checked in my car, explained everything clearly and was very friendly and professional. He explained a recall my vehicle needed and servicing which he was able to schedule in for that day. Taylor was also able to get a cleaning on my car that was not scheduled. I was very impressed by the whole experience and highly recommend this service company and Taylor to take care of your car!!! Thanks again.

Review №30

2022-02-15 06:27:03

Mike was a great help getting my car serviced. He took the time to have my vehicle inspected instead of just doing the previously recommended repairs and this attention to detail pinpointed what needed to be done now. He kept me informed about the progress of the repairs and made sure that it was delivered when promised. I have done several repairs here and will continue to do so because of Mike and the staff there.

Review №31

2023-07-28 06:26:57

Mike one of the service advisors was excellent! Kept me updated on my warranty service being done and made sure my Jaguar was detailed. Excellent service by this man.

Review №32

2022-06-04 14:34:01

I worked with Clay who is extremely nice, helpful, knowledgeable, and professional. I got my f pace serviced for two recalls then he let me know my back breaks were bad, so the team fixed that as well. The reception girls were super friendly. I even spoke to a sales guy who was very kind. Overall I had a great experience and highly recommend Jaguar Sacramento!! Thank you to the Jaguar team!!! I appreciate you all!!

Review №33

2023-03-27 23:56:09

Highly appreciate Mike for always being great. Service was done and I received a message from him. He got my car for me since I was on lunch and needed to get out of there quickly. Customer service 10/10.

Review №34

2022-06-23 22:58:27

Fantastic service!I initially went in to have a recalled item replaced on my Range Rover. I shortly found out I had other issues going on with my car, and I was aware of the noise but was not aware of what the problem was.My service advisor was Clayton (bomb as hell) who called me to inform me of the additional Repairs that would need to be done on my car at some point with no pressure.I didnt really understand the mechanic In language he was using when he was describing his concerns with my vehicle. I responded and asked Clayton if can he explain to me so it makes sense as I did not understand what hes talking about.For the 1st time in my life of owning a vehicle, he broke it down into terms of how these things work with my car in a way that I clearly understood. I went home and explained this tomy husband whom Ive never been able to explainto what was wrong with my car after speaking toa mechanic or service advisor.I fell well informed and very comfortable with taking my car back to the jaguar dealership as had gotten to the point where I stopped usingthem due to not understanding what the service advisor was talking about.Just loved this visit😁

Review №35

2022-12-16 22:19:14

In the past getting your car serviced was a dreadful experience, slow long waits for simple service. I literally hated making the appointment and taking my car there.This last service was a complete 180, wow! Fast, fast, fast. Thank you Jaguar of Sacramento for turning your service around and making the experience enjoyable again, excellent job!!!

Review №36

2022-02-23 23:25:53

From start to finish everyone was kind and professional. I recently had a death in my family and they were very understanding of the situation. I was provided a loaner vehicle to hand matters while mine was being serviced. They communicated every step of the way on what was needed for my vehicle and there were no surprises with the bill when I returned to pick up my Range Rover Sport. I highly recommend this team and will continue to bring my vehicle here.

Review №37

2022-01-24 21:31:40

This group works hard! Everyone I dealt with knew their job well. Responsive, knowledgeable, and honest. I wasn’t an easy customer but they brought their problem solving skills and used their resources to meet me in my comfort zone. Im I’m Reno and called on a Saturday late morning. A few hours later we had a deal and all by phone. Drove down Sunday morning and picked up my new vehicle. Everything was done and waiting for me. Thank you Edgar, Paul, and Steve. Great experience!

Review №38

2021-06-11 19:01:54

Yesterday, we purchased a beautiful Mini Cooper Countryman S from Jaguar Sacramento. It was the best/easiest experience we have ever had at a car dealership. We were assisted by wonderful, kind-hearted men: Shane Launitz, who was our sales advisor, as well as the general manager and finance manager. From start to finish we were met with utmost respect, kindness, and care. They gave us snacks and beverages, made sure we were comfortable, answered any questions we had, ordered new tires for us, filled the gas tank to the TOP, and even detailed our Mini for us before we left. I would highly recommend purchasing your vehicles from Jaguar Sacramento! This team is awesome!

Review №39

2021-10-30 01:58:40

What great service and attention to detail! They make it as easy as possible with drivers, clear and timely communication, and get creative to figure out things. They even found a way to swap rims and tires out after I bought the vehicle without a cost to me. They didnt work well in the snow. I highly recommend the dealership and the vehicle is amazing too.

Review №40

2023-01-26 05:59:05

Everyone was very helpful in helping me to choose an awesome vehicle. They took care of all paperwork expeditiously and delivered my vehicle without hesitation.I will look forward to continuing to do business with these guys.Thank you! Thank you!

Review №41

2023-10-08 14:28:35

Very easy to book service appointment, friendly staff, and excellent work. Im very satisfied with my Jaguars performance and the service experience.

Review №42

2024-04-02 14:57:28

I went to Jaguar Sacramento to get a “coolant level low” warning on my display checked out. Mike Burke helped me with this and was extremely professional, informative, and gave me all of my options for the repairs that needed to be done. I really appreciate the high level of service provided and the care and work put into fixing my Jaguar.

Review №43

2021-08-13 23:27:44

Review for service department.Took 5 weeks to get an appointment.No complimentary loaner/rental as requested upon drop off.They let my car sit for 3 business days before even looking at it.Felt like I had to call repeatedly to push the process along the whole time.Calls went unanswered.Messaged weren’t passed along.Messages went unanswered.The service adviser wasn’t responsive and wasn’t very helpful.The general manager I spoke to wasn’t interested in helping.While the service manager put in a great effort and was helpful, the interaction was tainted by the abysmal all around lack of communication and consideration for their customer’s time.If this were my only terrible experience with Niello Jaguar service you wouldn’t be reading this review right now. I would have let it pass as a one off. BUT EVERY SINGLE SERVICE for the last 4 years has been like this.This most recent service took a full week. It should have been done in 1/2 a day.I understand every business has challenges right now, however, this seems to be the acceptable business model for the service department.Please consider the aftercare of your vehicle when making a purchase. It’s almost more important then the initial purchase transaction.I gave 2 stars instead of 1 as Jim Gabbard did put in a respectable effort to resolve this ridiculous annual service.

Review №44

2021-12-17 20:02:55

Clayton Krebs was my service advisor when I last had my Jaguar serviced. Super nice guy, very professional he went above and beyond for the customer. I also spoke to Tyler and one other advisor that day and all of them were very professional and there for the customer. The girls at the cashier counter could use a little customer service training. Very rude when I made appointment in the phone and also the day of service. Of the three Only one at cashier counter was nice.

Review №45

2021-11-18 23:25:51

My service rep Clayton was friendly, knowledgeable, and efficient. I came in just for a new key cutting and programming. He apologized for how backed up they were, but I knew already from making the appointment. I was able to leave my car for a couple of days and pick it up on my schedule, no questions asked. When I picked it up, I was in and out in 10 minutes. All work completed.

Review №46

2022-06-24 21:50:22

Mike was extremely professional! Explained the details of the repairs, was clear on costs of service and went above and beyond to make sure I was comfortable during my wait. Icing on the cake was a wash and detail of my vehicle!

Review №47

2021-09-18 00:25:20

Professional and courteous staff and quality service. I brought my Land Rover Sport in for the Ceramic Coating. Since it was a 1 to 2 day job, I was given a courtesy car (Land Rover Discovery). When I picked up my car it was immaculate and had been detailed inside and out! I highly recommend this dealership.

Review №48

2018-04-08 03:29:44

First class service for the car my passing dad left me. Freeman made our visit pleasurable, & he was very professional.

Review №49

2020-08-27 00:53:35

Unlike most car buying experiences, this was an extremely courteous, professional, friendly and accommodating group to work with. I found every member of the team to be exceptional, but I would like to highlight and thank Abe for his welcoming demeanor, patient explanations of the vehicle features and for being an all around great guy to work with. I would highly recommend this dealership if youre in the market for one of these magnificent vehicles.

Review №50

2023-01-19 21:12:19

My 2017 F-Pace was checked and repaired with care and expertise. Mike Burke coordinated the diagnosis and repair of my wiring damage and small leakes that were found.Im confident and at ease with work done to keep me going with a fully functional vehicle.

Review №51

2022-07-01 21:30:39

Good experience! My wifes 2003 Jaguar needed routine maintenance and a thorough check since it only has 20000 miles.I got a good inspection and important service recommendationsMy maintenance contact, Taylor Otto was very helpful and nice to deal with!

Review №52

2022-04-28 16:53:39

Excellent help with Clayton this time. He was able to get me a loaner, contacted me with updates in service, and got some things done under warranty which saved me a bundle. Still kind of expensive but needed all 4 tires.

Review №53

2023-03-22 00:05:54

Clayton made my Range Rover servicing quick and convenient. Kept me informed throughout the whole process, giving me step by step updates on the inspection.

Review №54

2022-02-04 02:18:16

I appreciated the attention the Jaguar technicians spent on my car. They quickly diagnosed the issue and found another problem. I was very grateful as the warranty expires in March so the issues were covered. They also recommended brake maintenance and this was also completed. They had estimated 5-7 days and the car completed in four. It was washed and vacuumed when I arrived. This is the 5th car I have purchased here and I will continue due to this kind of treatment.

Review №55

2023-06-18 18:08:21

Sacramento Jaguar Land Rover, has always been a wonderful experience. Sales and Service provide not only knowledgeable and expert services but they do so while providing you with the utmost customer service experience.

Review №56

2022-02-07 23:20:11

After purchasing our Land Rover, we were not impressed with the quality of service from the Land Rover dealers close to us in the Bay Area. We decided to try out Jaguar Sacramento, despite the longer drive to service our vehicle. This decision turned out to be the correct one! From the initial phone call to the service appt, we couldnt have been more pleased with the service. Mike was our Service Advisor and he was professional, very prompt in his response to our service needs and went above and beyond to work within our extended warranty. He communicated with us every step of the way and was transparent thru the entire process. We will continue to have our vehicle serviced at Jaguar Sacramento as customer service is obviously still a priority for this dealer and is well worth the 2-hour drive!

Review №57

2023-11-26 06:50:30

Excellent experience overall. Abe was super helpful and patient through out the whole purchase.

Review №58

2023-07-02 06:34:45

Very professional staff, sold me a great Defender, I would recommend anyone looking for a luxury vehicle with exceptional customer service to shop at this location, ask for Shane, he will find the vehicle your looking for.

Review №59

2023-11-20 17:39:47

Great experience! Genuine and caring staff who want you to love your car. Thank you!

Review №60

2021-10-22 20:55:35

Clayton was the best his knowledge and professionalism was outstanding. I appreciate Clayton prompt response and helpfulness with arranging the loaner car. Thank you Clayton and the entire Jaguar team! Also big thank you to the technician that cleared the car my tires and rims looked Brand new10 for everyone at Jaguar Sacramento.Rita W.

Review №61

2021-06-24 18:14:54

We had an amazing experience getting our Jag here. The people that work here are extremely knowledgeable and so helpful. They made the process go so easy and quick! Everyone we spoke with were genuinely good hearted people and it made us feel like we were so happy to give them our business. We will definitely be using them in the future!!

Review №62

2020-07-11 00:23:49

No stress/non-pushy sales team. They were patient and friendly. Allowed my bride and I to take our time and look at selections. Were never rushed or crowded into a decision.HIGHLY recommend doing business with this dealership!

Review №63

2022-02-02 22:17:28

I went to Jaguar Sacramento for the first time today. I was not familiar with their procedures. I was there at 9:00 a.m. I was told it would be 2 hours. I decided to wait, as I was told there was not a loaner. After 2 hours, I was told it would be another 3 hours. I explained I had other appointments scheduled this day as well. Noone came to my rescue. I happened to catch the General Manager and he said he would help me. I had the car back in 30_40 minutes. What could of been a bad first impression was turned around. I suggest you train your sales people to explain that a loaner should be ordered ahead of time, if it is a lengthy repair. Also to show new customer where the drop box is if one wants to drop off the night before. Thankyou Belva

Review №64

2023-04-28 20:24:26

Customer service is top tier! Each experience I have with the service team and front desk is fantastic, theyre incredibly efficient, friendly, and respectful of my time.

Review №65

2023-04-03 22:44:39

I had a very pleasant experience at Niello Land Rover Sacramento. Thanks for doing a great job. Keep up the good work!!

Review №66

2023-09-22 15:47:44

I am a return customer. I called in the morning with my exact specs and budget. I was driving home the same evening with my new car!

Review №67

2021-10-09 01:32:46

Abe and Mike are great at what they do! Abe drove my car to me on Mother’s Day from Sacramento to Palo Alto and has been giving me great service all along! Mike assisted in my first car service and went above and beyond. Great experience all around!

Review №68

2021-12-01 03:27:46

Mike did a great job with communicating with me every step of the way. He made it easy for me to drop off and pick up my vehicle. I had a couple of questions and he was very informative.

Review №69

2022-02-06 00:10:14

Thank you Michael Burke, I have had other service advisors at Jaguar. You are by far the best one there. Thanks for addressing my warranty issue that Jason should have taken care of a year ago. Mike, You deserve this 5 star rating!

Review №70

2016-05-25 15:12:04

I truly appreciate the purchase and delivery service of my vehicle. It started with Mr. Shintaku making arrangements for me to drive an F-Type as a loaner vehicle. I know this is part of the sales process, but it was very much appreciated and ultimately led to the sale. Mr. Giles sold me my prior Jaguar, and now as General Manager he went out of his way to help me purchase the vehicle. He could have directed me to a Sales Guide to negotiate the price, but instead took the time to arrange the sale. I truly appreciate that type of service. I have never purchased an automobile so efficiently with such great service. The personal delivery of my automobile and signing of the documents at my house by Maria was truly impressive. Maria was friendly, personable and a delight through the delivery process. Its a story I will tell my friends, family and colleagues. Its these types of experiences that have made me a repeat Jaguar customer. Thank you to the team at Jaguar Sacramento for making this a memorable experience.

Review №71

2019-11-18 13:59:35

I just had the BEST car buying experience Ive ever had! My car got totaled last week so I suddenly need to research and purchase something to get around in. I stopped in to the Fulton Ave Niello Jaguar dealership and was greeted warmly by the staff. My sales advisor was JC Miller - he was so amazing! I had no idea what I wanted or could afford. He helped me narrow it down to a few cars and get a very good deal. There was no pressure at all; just helpfulness, kindness and respectfulness in all parts of the process.Gina was my finance contact; she was amazing as well! I will never shop for a car anywhere else after this experience. Thank you Rick Niello for creating a wonderful environment that allows your staff to treat customers so well!! My sincerest Thank You!!

Review №72

2021-11-10 18:22:33

The service people are always friendly and professional. They did the repair appropriately. But multiple problems with promised return phone calls that never happened. And their waiting room made no effort to ask folks to wear a mask - not even a sign. One other customer came in and was coughing, no mask. I had to wait elsewhere.

Review №73

2014-03-02 02:31:12

Bought my very first vehicle here last night! Spencer was very helpful and guided me through the process. He kept me updated on cars that came in that might work for me and we found a great pre-owned one. Dan and Gina were also great and answered any questions I had. They helped put me at ease and made sure I felt comfortable with everything before I drove off the lot. They took great care of me! It was a very professional and friendly environment. Come in and ask for Spencer and he will be sure to help you find the perfect car for you too! Thanks, guys!

Review №74

2022-07-15 22:06:43

I received prompt and courteous service on my vehicle. I was informed of any necessary repairs before they were completed and they returned my dirty vehicle clean inside and out. I will definitely recommend Jaguar Sacramento!!!

Review №75

2023-03-31 19:40:40

Excellent customer service. I take my RR here for all my cars service needs. Clayton, my service advisor is awesome and super accommodating.

Review №76

2022-11-24 06:31:23

Very pleased with the maintenance on my car. Michael was very thorough with the details of my car. Thank you for your professionalism towards your clients.

Review №77

2022-01-11 21:39:06

The service was superb from everyone that I encountered at Neillo Jaguar/Land Rover but was especially so from the Service Advisor, Taylor Otto who kept me informed of the status of my vehicle throughout the process. I was extremely impressed!

Review №78

2023-04-02 15:09:07

Great service and friendly staff! Shane was super helpful and not pushy at all. Overall pleasant experience and left with my dram vehicle

Review №79

2021-09-09 04:51:09

I blew a tire Friday, unfortunately when roadside assistance arrived they discovered that my wheel lock key had never been placed in my Range Rover (vehicle is brand new - tires have yet to even be rotated.) After 4 hours of waiting on Hwy 50 my SUV was towed to the dealership. When I called Saturday to follow up I was informed Service was closed and wouldn’t reopen until Tuesday due to the holiday (Labor Day) but the gentleman that I spoke to in Sales stated that he would talk to his manager about a loaner and call me back however no call came. Tuesday morning I call service to discuss the situation, frustrated that I was without my car because Land Rover did not put the wheel lock key in my SUV - a long three day weekend with lots of holiday sales that I could have utilized had I just had my wheel lock key. Better yet, Sacramento Land Rover has my car ALL Day Tuesday and so you think they would explore tires and cal me with a quote to have them replaced … No, they literally put the spare on and call me at 4:30 to tell me my car is done and can come pick it up. Mind you, I am an Executive Leader and at work by 7am and usually do not leave until around 6pm so my opportunity to get replacement tires during the week is very unlikely and therefore am forced to drive on a spare for the remainder of the week. I just have to say my husband gets better customer service from the Toyota dealership that services his company car than I get from a luxury car dealership where I purchased a vehicle that was $100,000+ - UNACCEPTABLE and VERY DISAPPOINTING !!

Review №80

2023-02-09 22:58:46

Clayton was very friendly. He kept me posted on progress. The wait wasn’t as long as I expected to be. The offsite waiting room was pleasant and comfortable.

Review №81

2023-03-17 21:34:12

Service was great and well detailed, had pick up and drop off ride made it easy to get my vehicle back . Would recommend you pay a visit .

Review №82

2022-10-22 00:36:34

Shocked they wanted me to write a review.....my iPace broke down, Jaguar Sacramento had it for a week (no loaner car nor rental) under warranty and failed to properly diagnose the problem even after I did the research to identify the fault (from a Jaguar service bulletin). Instead they told me it was fixed and I made it 30 miles before it stopped dead again, this time on the freeway where, 8 hours and $1300 later I finally got a tow. Awful experience.

Review №83

2023-08-16 02:40:05

Amazing customer experience thanks to Clayton! Easy explanation of whats wrong with car, friendly environment and good management.

Review №84

2016-08-26 18:41:38

I was very impressed with the level of courtesy and professionalism from everyone I interacted with. This was my first purchase at a dealership and was a little timid going in. Whether you are looking for new or used, I would recommend Jaguar Sacramento to any of my friends or family. Thank you all again for an exceptional experience!

Review №85

2022-11-10 21:06:10

The annual service was completed timely, with minimal wait time for the service team to complete the service. Mike was the service advisor is always very helpful, knowledgeable, and professional.

Review №86

2018-02-21 03:44:40

Frank is the man to meet! He is extremely helpful and personable and made shopping for a new car a breeze, as well as a fun experience. Frank was very prompt with emails and return calls and was always on top of the process and shipping of the new car. Not only is he a great salesman, but is a guy that youll consider a friend for a lifetime. I couldnt have hoped for a better consultant to work with than Frank and I look forward to working with him again in the future!

Review №87

2021-06-19 15:22:20

Shane Launitz is an amazing guy. He is very knowledgeable, kind, honest and professional. He went out of his way to provide us with stellar & exceptional service. Kudos to Shane - our new buddy! Niello Jaguar Sacramento treated us very well. Thank you to Keith F. for fine tuning our experience :) We are very happy.xoxo Shannon, Shakira & Keith

Review №88

2021-10-08 23:42:44

I really enjoyed the service and professionalism at Jaguar Sacramento. I brought my Range Rover for a unexpected service. Mike was my service adviser, and he was excellent keeping me updated on the progress of my service.

Review №89

2019-03-17 10:14:59

Always accommodatingEven when I showed up a day early!, they had no loaners, ...no problem, they offered to rent a car or they could get Lyft or uber and they paid without my asking, whisked me to work and offered to pick me up. We are talking that kind of service for free maintenance appointments!. My lease up soon, my spiffy clean ride, since they also detail it gratis, was waiting and a quick no pressure chat with sales to review options, a thank you email before I got back home, details on some potential new rides, trying to save me dough...I could go on. Yes its a luxury brand, but they go beyond and give car sales a good name. I have purchased 5 cars through Niello, various brands, but always same great service. Super friendly, clean, you cant go wrong. Kudos to the team! From anserwing the phone, having my car out front before I got ther on a busy Thursday, super service reps..I could name names, but its everyone.No I didnt order the trick new XF. They build relationships. I will be back to purchase something when ready. Maybe a new E pace or Range Rover in near future. Or maybe I walk away from lease. No pressure!. Great stuff.

Review №90

2021-07-18 17:37:36

One of the best car buying experiences I’ve had! Very helpful staff that is very friendly and got me in and out with a sweet new ride in no time! Strongly recommend this dealership!

Review №91

2018-01-01 18:50:02

BEST !!!I was shopping around for a Range Rover from a few different dealerships and Scott stood head an shoulders above the other sales people. He was proactive and took initiative to get me the car I wanted as quickly as possible. I highly recommend these guys and try to work with Scott Johnson.

Review №92

2022-05-05 04:34:50

I bought f- pace in 2017. the service is ok, but they very rob you if you dont know anything about buying car. the car purchase only cost 53k but at the end tax license doc fee everything came out to 66k. it should be no more than 6k for all that. anybody go there to buy car pay attention on the paper work.

Review №93

2018-02-18 09:48:36

Excellent service, and the best car buying experience I have ever had, HANDS DOWN! If youre in the search for a vehicle, look no further than Niello Jaguar. My salesman, Franklin was honest, upfront, and was in constant contact during my long distance purchase. Dont Think twice, call Franklin and the Niello team, now!

Review №94

2022-07-08 22:39:30

Very professional and efficient. Mike was beyond helpful. Service was mi h quicker than Expected. And they washed the car when they were done!Thank you!Matt

Review №95

2021-12-25 21:12:17

We are long time clients of Niello and have just taken delivery of our 2022 XF (our 5th automobile)!.Obviously weve been VERY pleased with the customer service. Our Sales Advisor, Edgar Gonzales, did an outstanding job. Other members of the Niello team, Amanda, Paul, Rick, and Jessica all contributed to making it a VIN/WIN experience!!

Review №96

2020-07-06 18:52:11

We had an excellent experience working with JC. We test drove several cars and he went online to find us the exact car we were looking for. No hard sell, but worked very hard for our business. I would highly recommend this dealership.

Review №97

2023-03-22 22:58:07

Everyone and Everything was excellent, they made me feel like family there. Getting the new vehicle was so smooth and easy.

Review №98

2022-03-18 19:35:15

Our service advisor Clayton is a 10. Great customer service. The staff at Sacramento Land Rover is awesome!

Review №99

2022-10-07 23:41:16

My advisor was great and had excellent communication and clarity with what needed to be done. Best service I’ve had with a service center in a while. Thank you

Review №100

2018-11-03 15:30:41

Great service department but got the feeling I was not welcomed while I was waiting for my ride in the lot when. Dropping off my car, I said good morning to what seemed the manager or a sales guy but he seemed bothered that I was there and didnt respond.

Review №101

2016-11-06 15:50:40

I live in Portland, OR and was in the market for a specific trim/variant of the Jaguar XE that was not available in the showroom here. After looking at inventories across many dealerships, I found the exact Jaguar I wanted in the inventory at Jaguar Niello in Sacramento. I was very nervous about dealing with an out of state dealership. However, I sent in a web request and was contacted by Maria Contreras.Maria was fantastic! She was friendly, courteous, prompt and very approachable. Having contacted dealerships across the country and experienced their pushy and disconnected brand of service, dealing with Maria was a pleasure. She provided any information that was asked for and was always accessible via email or on the phone, at one point even on her day off! She offered a a great price even before being asked for discounts and provided very detailed and competent information about if and how the car would be transported. At each point she engaged in open dialogue and never made me feel pressured.When the time came, she got me in touch with Gina from the finance department who was also very easy to work with. Together they made the out of state buying process very straight forward and employed Angels Moving and DJs Auto Transport to have the car transported to me.I have been left very impressed by Jaguar Sacramentos commitment to doing high quality business. I will definitely recommend them wholeheartedly to both local and out-of-state customers. Ask for Maria!

Review №102

2021-07-28 21:30:57

Excellent service. My car broke down on the highway and even though I did not buy my car at LRS, they treated me like I did. They were fair and honest. Now I’m a customer.

Review №103

2016-08-05 16:00:51

I recently bought from Zach at the Niello dealership in Sacramento. After visiting several Land Rover dealerships, I settled on giving my business to Niello based on the interaction I had with Zach. First, he took the time to explain the differences between all models under the Land Rover umbrella. This helped me decide which model would best suite my needs. Next, we determined a pre-owned vehicle was the avenue I would pursue, and Zach got to work emailing me options. After several visits to the dealership to test drive cars (all the while comparing what I was seeing with other dealerships around the state and other used vehicle outlets), I made the decision to purchase my Range Rover Sport. Zach and the finance department took the time to explain the process, my options and even provided me with a fair price for my current vehicle (I also did comparisons on trade in values through other businesses and researched on the internet. They were MORE than fair). Honestly, buying a car is not my favorite activity and it can be very stressful. I now count Zach as a friend and the Niello dealership the same. The service department is helpful and expeditious as well! VERY SATISFIED CUSTOMER HERE!

Review №104

2023-08-26 12:07:38

Brandon Tripp was very good sales agent. Polite respectful knowledgeable and efficient

Review №105

2018-08-21 18:37:42

Great dealership! Franklin is very professional & an excellent salesman. Their service department is the only place I will ever take my jaguar. All staff are easy to work with and friendly.

Review №106

2020-11-19 05:42:13

Neillo Jaguar/Land Rover is like no other dealship. From the moment you step on to the property you are treated like royalty. Low pressure sales people beautiful clean dealership. Their service center is top notch fast honest and reasonably priced. They service both of our Jaguars and we just can not recommend them enough.

Review №107

2023-02-21 05:57:58

Always a good word for the team at Jaguar! They take the best care of me and my car. Lifetime customer for sure

Review №108

2019-04-17 06:11:25

Recently bought a new F[Type which I am very happy with. The sale was a little more complicated than usual because I was an out-of state purchaser, but the the sales advisor J. C. Miller, and the finance director Gina Parr went out of their way to deliver exceptional service during the sale, as well as followup with my later questions. I would happily recommend Niello Jaguar.

Review №109

2022-08-16 22:40:35

I am always treated well at the Sacramento Jaguar when i need help. Mike Burke and his team work hard to make things right. I recommend them highly.

Review №110

2023-06-19 22:42:29

Zack in the parts department helped me with all the parts I needed to find for my car and he definitely knows what he’s doing

Review №111

2022-03-10 00:34:52

Thank you Mike for providing the best service I ever received! I have been taking my vehicles here for service over 12 years. As long as you are there, I will continue,

Review №112

2017-10-30 23:27:48

Just got an F-Pace from Sac, Jaguar.Thank you Daniel Giles, the GM, and the wonderful team you’ve put together. My salesman Tom Gemza did a great job taking care me! I highly recommend these guys to whomever is looking for a Jaguar.

Review №113

2016-06-28 20:51:17

I was very interested in the Jaguar F-Type coupe so I went to Jaguar Sacramento for a look see. I was able to inspect 3 new F-Types which were on display on my own without any salesman pressure. Two F-Type V6s and one V8. One polaris white, one salsa red and one ebony black with various options. I then walked into the showroom where I introduced myself to Zach Mongston. Zach was very personable and knowledgeable and he did not pressure me into buying a car at all. What a relief! He handed me a brochure and I told him that I would have to do some further investigation before I moved forward. He said that is fine. To give him a call anytime if I wanted a test drive. I called him a week later for a test drive. When I arrived at the dealership this time he took me aside and first gave me a little history of the Jaguar brand and about the F-Type in particular. Then he took me out to the test car and talked about the design of the car. Then he asked me to sit in the passenger seat while he took me for a test ride. He gunned the car so I could see and feel the v6 power. I was hooked. Then he let me take over the driving and I was able to test the car to my satisfaction. He then reviewed the cars functions and optional equipment with me. Then we walked back into the showroom where he offered me a cool bottle of water or a soda if I preferred. It was hot this day! I asked him to help me option out the car of my dreams which he did on his computer. I received the MSRP price and then he offered me a discount on the MSRP price. Again, no pressure to buy. I would highly recommend Zach Mongston if you are ever interested in buying a Jaguar (or Land Rover). He is very customer service oriented. He is the consummate professional and a gud guy!

Review №114

2014-03-31 23:06:21

The salesman(spencer sughrue) that helped me was awesome! really took time to find me what i needed, not what would make him the most money. very helpful and i love my new car. i will always come back to puchase future cars from this dealership because of the great customer service i received.

Review №115

2021-06-15 19:01:40

MY FIRST TIME TAKING THE RANG ROVER IN FOR A SIMPLE OIL CHANGE IT WAS HARD TO GET AN APPOINTMENT BUT I FINALLY GOT ONE. I CAME 30 MINS EARLY SAT INSIDE THE CAR FOR A FEW MINUTE UNTIL SOMEONE CAME BUT NO ONE CAME ONE OF THE WORKERS SEEN ME AND TOLD ME TO GO INSIDE HE WAS REALLY NICE AND SWEET. WHEN I WENT INSIDE AND FINALLY SAT DOWN AND GAVE MY INFORMATION TO THE ADVISOR MICHAEL MCKNIGHT HE MADE ME FEEL LIKE I WAS HOME, FRIENDLY, KIND, AND HIS CUSTOMER SERVICE IS ABSOLUTELY AMAZING.

Review №116

2016-08-04 15:08:59

This is a real review from a real person: I went there on Presidents Day weekend with a pre-approved loan to buy a Range Rover Evoque, The salesman Zach, is a very fast talker, and trust me he is good at what he does which is deceiving people. When Zach found out that I had a pre-approved loan from Patelco (which means I didnt have to put any money down), he went in cahoots with the finance lady there and overcharged me for the vehicle. I told them not to run my credit because I already have a loan, but she (finance lady) ran it anyway. Now let me state here is that the reason why they run your credit is so that they can go through their own financing partnership with Chase. They will come back and tell you that they found you a better rate but the catch is you have to put money down. In actuality all theyre doing is buying down your points which is something anyone can do but it defeats the purpose if your goal is to put no money down, ( mind you that the salesman Zach doesnt get much commission if you dont put money down). Since I didnt agree with their plans they found a way to overcharge me (via some extra fees) so that my loan wouldnt cover the total cost which would again force me to put money down. So I left, they messed up my credit by running it and I left without buying. FYI: I ended up at another dealership, bought a car for the same price and didnt have to put a dime down. Please dont trust these guys, especially when it comes to financing. I would advise anyone to get your own financing before you go and dont give in to theres. If you absolutely have to have a Jaguar, Land or Range Rover, BMW, or Mini coup, DO NOT GO TO NIELLO. Take a trip to the Bay Area and buy there, you will find better deals, greater selection, and better service. BEWARE!

Review №117

2020-03-12 15:48:38

Purchased a CPO Jaguar awhile back, and every step of the process was low pressure, friendly, and smooth. I wish all dealers could run like this! Brent, my sales guy, was fantastic.

Review №118

2015-09-18 22:00:21

Just bought our 1st Jaguar XJ from salesman Neil had the best service ever. Daniel the Sales Manager was so nice and so very helpful. We will defiantly be buying our next car here.Rhonda Hiatt-Duppman

Review №119

2017-09-21 23:33:02

My mom and dad just bought a new Jaguar from Jaguar Sacramento and my brother and I love it. The whole family LOVES the new Jaguar because it has a great interior, shows you what road you are on, tells you the temp. in the car, and we love how the radio sounds (and the USB ports in the back seat). Thank you Jaguar Sacramento for such a great new car!

Review №120

2023-03-22 23:53:20

Taylor was super helpful and always in good communication about my car. I really appreciated it.

Review №121

2021-07-26 14:57:57

Excellent service the first time was excellentTheThis time not so goodAfter two weeks of delays and other issues, I go to pick up my vehicle (which was done at 3:00 the previous dayHad to wait more for service manager to complete paperwork got paperwork lady asked if I’d like to wait for them to wash my carPaperwork says they already wash my carPaperwork says they checked the tires including spare got to my car it was not washedStarted it dash warning light says spare tire pressure lowSo if these items were incorrect what else was not done?

Review №122

2019-09-06 04:36:55

I havent even got the car yet and I like these guys compared to other dealerships on my big car search even if I dont get the car these guys customer service are the best Ive seen yet very down to earth and cool I give em 6 stars thats my word!

Review №123

2021-09-29 00:00:18

Very happy with this dealership and my service advisor Michael, love how everybody worked together and made it easy to get my car serviced quickly!Thank you!!

Review №124

2016-08-10 20:49:01

Loved working with Zach, what a guy. Helped me with everything possible and did his best always. I truly appreciated the service i was given as a customer.

Review №125

2022-10-31 14:16:22

My car has been in the shop almost 3weeks and my check engine light is still on I have paid over $1400 dollars so far and my car is still not fixedIm not happy with the service this is the second time I was told my car was ready and everything was okay

Review №126

2021-08-19 22:55:41

Amazing service. Taylor was so helpful! I just came in the program a key and the checked everything on my car and washed it.

Review №127

2021-08-02 23:23:51

Great service great communication skills and they went out of their way to make sure I got a rental a loaner car at no cost to me and even when things took a little longer than expected still a no cost to me they made sure I had adequate transportation

Review №128

2023-06-27 08:34:22

Land Rover staff were professional and knowledgeable. Great experience.

Review №129

2021-12-11 00:09:13

Taylor Otto and the team at Niello Land Rover on Fulton in Sacramento are great. Im the original owner of my 2006 Range Rover SC. Niello is the only place I take my Rover.

Review №130

2016-11-17 02:11:53

Phil at Jaguar Sacramento assisted us in purchasing our 1st Jag. He answered all our questions. I still could not make a decision, that is when he suggested that I drive the vehicle for a few hours to help with my decision. Well that did! I left the owner of a beautiful JAGUAR! Thanks Phil

Review №131

2014-05-31 18:10:12

Had a great experience at Jaguar Sacramento. As a young business professional, not all dealers take me serious when I say Im looking for a new luxury car.I have recently narrowed my choices down to just a few selections from various manufactures, so it became time to start test driving. After having a disrespectful encounter at another local dealer I headed straight down the road to Jaguar Sacramento. I was politely greeted by Mr. John (Sean) Cimiskey. I came to the lot looking to get more information on the Jaguar XJL, and, John, whom goes by Sean, helped me look at a few different models. After walking around some and looking at a few different vehicles, we decided to take the XJL on a test drive. Sean was pleased to take me out in the car and offered great information and knowledge of the vehicle. The overall level of service at Jaguar Sacramento is of the highest caliber. When, after doing all my research I land on the XJL as the vehicle of choice, the purchase will be made here without hesitation.

Review №132

2022-06-18 02:17:55

I was very impressed with the customer service at Jaguar Sacramento and I must say, my car looks amazing. I will definitely be back in the future.

Review №133

2022-03-22 22:15:03

The service staff at Sacramento Land Rover are the best.Mike Burke in particular,and the manager are the personification of professionalism.

Review №134

2022-04-05 23:17:52

They were very accommodating in the car got finished earlier than I was told it gave me a loaner car with no problem great dealership

Review №135

2023-05-01 04:07:34

The staff was excellent but the ability to reach the staff is difficult. Could be improved with less technology and more human interaction.

Review №136

2023-05-04 18:25:46

Mike in service is always at the top of his game. Great, timely service every time.

Review №137

2022-03-04 20:11:50

Taylor was very helpful and thorough! Explained every procedure and cost clearly. Great service!

Review №138

2020-10-15 02:56:45

Great cars! And nice staff! We really happy to do business here! recommend them to all!

Review №139

2022-06-10 22:11:15

Great group of folks that took the time to figure out who I was and why I wasn’t in their system for service. Quick turn around with text messages on updates.

Review №140

2022-05-08 21:03:08

Wonderful car dealership...Clayton Krebs is a superb employee....The Niello family is lucky to have him..

Review №141

2022-09-30 01:33:22

Love the service and the follow up! Both service advisor and mechanic are great!

Review №142

2023-07-18 16:35:10

Great service and great advisor highly recommended thank you Clayton

Review №143

2021-08-30 18:33:17

Jaguar owners are spoiled by these service guys. They take care of the customer and treat you like royalty. Thanks Michael B.

Review №144

2023-01-04 19:41:30

Taylor is amazing! If the rating relied on him only, I would put 10 🌟!

Review №145

2023-04-15 02:26:37

Mike was helpful, explained what needed to be done and car was ready as promised.

Review №146

2023-01-16 21:04:26

Excellent customer service in all departments. In addition, Taylor was outstanding!!

Review №147

2018-09-17 18:30:13

I was stuck in the middle of no where no jaguar dealer around called two place to get some help livermore jag worthless made me wait almost 2 hours but still no help there called San Francisco jag worse f the worthless no help there as wellso i finally cal was Sacramento jaguar wow wow wow what a help i received from them starting from Shannon to the tech Conner unbelievable customer service number 1 i definitely recommend this Sacramento jaguar real professional an ill always use this place real pros here.....

Review №148

2018-03-04 21:50:38

Just purchased an F-Type from Scott, he is always great to deal with and the dealership has always treated us great.

Review №149

2023-10-25 22:49:01

The ease of Service and Maintenance at Niello Jaguar is outstanding.

Review №150

2023-03-24 04:39:54

Service Advisor Taylor Otto was extremely helpful and professional every time.Thank you Taylor .

Review №151

2023-01-13 22:32:06

The service team is top notch. Love there focus on customers and attention to detail.

Review №152

2018-05-03 20:24:01

Service manager Val was very helpful and friendly resolve my car issue in 5 mns thanks for great job and best customer service

Review №153

2021-08-12 18:07:09

Best dealer experience, bar none. If there does ever happen to be any kind of a hiccup, they go out of their way to resolve it.

Review №154

2018-08-10 18:59:49

Scott Johnson is a Jaguar master. He made us feel like we were family. 4th Jag bought today from him. Thank you Scott!

Review №155

2023-02-16 03:55:56

Thank you for your friendly, expertise, excellence, a professional job well done on our Jaguar

Review №156

2022-08-13 00:00:10

This was my first time at Jaguar Sacramento and everyone treated me excellent service. I would recommend everyone to Jaguar Sacramento

Review №157

2022-10-21 23:24:40

The service person Michael is over the top he takes very good care of us

Review №158

2022-04-26 18:40:44

Their mission is excellent customer service, and they deliver with 5 stars.

Review №159

2023-06-28 20:58:28

Taylor, my service advisor was great!

Review №160

2023-04-21 02:24:23

Very friendly, very knowledgeable. Especial thanks to Mike.

Review №161

2023-04-01 00:56:11

These guys are best. 100% work done ✅. Little too expensive

Review №162

2021-08-23 20:32:29

Keith which is the manager went over and beyond for my key fob I really appreciate you and your team thank you very much.😀

Review №163

2023-03-29 21:29:35

Great team! Always knowledgeable and friendly.

Review №164

2023-03-16 00:58:52

Mike Burke was awesome as a service manager.

Review №165

2023-03-15 22:54:54

Very helpful and friendly. Answered all my questions and concerns. Thank you!

Review №166

2018-07-29 03:11:51

Was surprised at the new car service !! Went to look st the new cars and no one came out to ask if we needed help !! Left and ended up purchasing a new Audi !! Jaguars loss !!!

Review №167

2023-05-08 22:53:44

Excellent dealership, and amazing service.

Review №168

2023-03-16 23:20:00

Customer service was great! Thanks Clayton

Review №169

2019-06-10 10:05:22

Had the worst experience and they dont believe in business had police called on me cause of what I was wondering but had confirmation of delivery but never received it nor could I get the proper help probably cause I walked as well as appearance wasnt good enough I guess

Review №170

2021-06-15 22:53:57

As always, the best service department Ive ever experienced!

Review №171

2022-04-21 20:46:53

Very professional and courteous. Good communication and customer service.

Review №172

2022-01-25 21:45:41

I am so glad that Jaguar reached out to me and I’m happy to say I will return again thank you.

Review №173

2023-04-05 04:11:49

Very professional and helpful In making this transaction.

Review №174

2023-02-28 20:22:17

Always great service! 5 Stars!

Review №175

2023-04-26 15:33:02

Very good and did a real good in timing.

Review №176

2021-08-03 17:09:07

Great customer service! Always nice people there.

Review №177

2021-06-09 18:04:24

They were jammed up with work but still able to get me in Got my car back in one day

Review №178

2022-05-24 18:06:50

Everyone there is super friendly and helpful always!

Review №179

2023-01-26 17:13:12

Mike the service advisor is awesome

Review №180

2021-08-07 17:54:19

Efficient, professional and friendly service team. Went a step above.

Review №181

2023-04-23 01:49:29

Great experience with the sales staff

Review №182

2022-01-01 15:47:21

Many times to get repairs on 2020 Range- never gets repaired!

Review №183

2023-05-08 22:30:43

Clay was amazing and attentive

Review №184

2019-09-03 14:13:43

Wrestling with color combinations. Website is an excellent help!!

Review №185

2023-07-06 18:32:06

Great guys to deal with.

Review №186

2022-10-26 19:32:45

Good service! Thanks!

Review №187

2023-04-30 16:30:59

Clayton was VERY helpful

Review №188

2015-12-13 03:54:18

ALWAYS GET THE BEST DEALS FROM ZACH ON MY NEW JAGUARS........

Review №189

2021-07-16 16:50:52

Friendly, helpful, and easy process.

Review №190

2023-04-28 21:50:05

Efficient and customer focused

Review №191

2023-03-25 23:48:22

Very professional and friendly.

Review №192

2018-04-04 18:49:19

Very relaxed but professional.

Review №193

2023-02-14 18:15:38

Very professional experience

Review №194

2023-04-16 02:27:41

Awesome dealership

Review №195

2017-10-16 18:31:36

Its a Jaguar dealership, so its what you would expect

Review №196

2022-04-30 00:02:51

Great people on job

Review №197

2019-04-18 18:38:22

Prompt and courteous service.

Review №198

2022-12-22 00:59:42

Excellent work

Review №199

2022-01-06 23:10:36

Excellent service!!