IT Devices Online in Walnut Creek

Review №1

2024-03-21 23:15:24

Aaron Brown assisted with my order. The transaction was completed smoothly and no hicups with my payment by wire transfer. I had ordered both a top of the line Samsung TV and its soundbar. It took a week to get Fedex tracking info. Once again no issues as deliveries arrived as scheduled. It took me a few days to get everything installed but it was worth the effort. I am extremely happy with the equipment. Thanks Aaron!!

Review №2

2023-12-16 23:33:18

Scam artist. Bought two tvs, same tv at different prices. Both TV screens were broken, and one even appeared (of what we can see of the broken screen) to have a different Operating System, despite being the same TV as the first one. I returned them both and they shipped it back to my house. Charge back initiated.

Review №3

2024-01-04 17:05:16

This is a great business to work with. Ryan is extremely attentive and always provides excellent customer service! I will continue doing business with them!

Review №4

2023-09-29 17:04:45

I cant say enough about IT Devices Online. Their expertise in IT solutions and their commitment to customer satisfaction are truly exceptional. Ive been working with them for 5 Years, and they consistently deliver top-notch products and support. From hardware to software, they have the latest tech solutions at competitive prices. The team is responsive, knowledgeable, and always willing to go the extra mile to meet our IT needs. If youre looking for a reliable IT reseller,IT Devices Online is the way to go!

Review №5

2022-12-16 14:40:30

Ordered two items from them early in September. Both were shown as in stock on the website when the order was placed, but were really on backorder. I communicated with someone there I placed my order knowing this. One of the items was shipped and received within three weeks. The other item has NEVER been received. I emailed several times over the last few months asking for status updates. I was told the item was still on backorder and that I would be notified when it was shipped. In November I asked if we could cancel the order for the remaining item since so much time had passed. I was told I could not because the order had been placed with the manufacturer. Ive inquired as to status twice since then. Now I am not getting any response at all. At this point I am ordering the item (a switch) from another vendor. I paid for an item I do not have, cannot apparently get the money back for and am receiving no communication about. I will not do business with this company again.

Review №6

2024-01-10 20:38:04

Easy to work with! Will buy from them again! Thank you for the support!

Review №7

2023-02-02 14:33:46

Placed an on-line order. Received a phone call acknowledging order. Received order next day by UPS. Vendor communicates with customer. Prompt service! Professional attitude. Will buy from them again!

Review №8

2024-01-24 01:08:05

Great customer service, fair prices, and terrific communication!

Review №9

2023-03-31 19:20:54

Customer Service was very helpful in finding me items that were out of stock and the shipping cost was not bad for this situation.

Review №10

2024-01-26 18:50:11

Steve Cage- Thanks for your all support.. Excellent Support Quick Response