Presentation on Map Reviews Nearby

ISLE in National City

4.6 (120) 340 W 26th St Suite E, National City, CA 91950, United States

Categories

Surf shop
Outdoor sports store

Location on the map

National City, San Diego County, California, US

Phone: +1 619-434-1059

Opening hours

Monday:Closed
Tuesday:Closed
Wednesday:10 AM–5 PM
Thursday:10 AM–5 PM
Friday:10 AM–5 PM
Saturday:10 AM–5 PM
Sunday:10 AM–4 PM

Edit info

Total reviews rating 4.6

120 Reviews for ISLE 2024:

Review №1

2023-08-24 15:52:39

UPDATE AT BOTTOMORIGINAL 5-STAR REVIEWOrdered the Pioneer 2.0 iSUP. Great experience thus far, both with the paddle board and from phone support. Here are some early-ish takeaways:1. The package I ordered comes with the essentials: Board, carbon fiber paddle, leash, bag, and pump. Anything extra is bought a la carte. For example, if you wanted to add a kayak seat to the setup, don’t forget that you also have to have a double-paddle. Isle unfortunately doesn’t sell a double-paddle attachment for the stock carbon fiber paddle, so you’re going to have to opt for an entirely separate paddle. Total kayak conversion price at the time of this post is an additional $250. I see this as a fair price for what you get.2. There is a learning curve when you get your first inflatable. It’s not quite as fast as unstrapping your hard kayak or board and throwing it in the water. The board itself takes ~5 minutes to hand/electric pump, and at least 5 more to get all your gear situated. If you bought a kayak seat, you’ll end up pumping that up and attaching 4 different straps from the back rest to the board. I’m still trying to figure out what the loops are for on the cushion (I’ll update as I continue to learn, but they seem useful).3. I had a minor issue with the valve pin somehow jamming in the down position every time I removed the pump hose from the port. After lots of troubleshooting and re-pumping (with my hand pump), I called Isle’s support line. I was pleasantly surprised to be connected with a representative before I even had time to catch my breath. She walked me through a couple solutions, and since none worked, she ordered me a replacement valve at no cost.I’ll supplement this with another update eventually.UPDATED REVIEW #1:I received the replacement valve in the mail, except it was an entirely different valve. Luckily, I knew that this replacement valve is supposed to be the correct one for the board (and my original valve is not) because my girlfriend bought the same board days after I did.Went through lots of exchanges with support.UPDATE 2:Isle Resolved to my great satisfaction, and I am looking forward to future business with this brand.

Review №2

2022-08-23 20:17:52

Sweet service, great product and excellent location! At least for me. Sold by Isle product and customer service,local and corporate. Totally stand behind their product. Wouldnt by anything else, for myself at least. I got a family of 5 so it gets pricey for all of us, not that their prices are more than average. Thanks again isle

Review №3

2023-06-16 10:10:42

9’6” isle classic surf supI had my board for about a year and then it snapped in half while paddling out. It broke as I was paddling over a wave and almost broke my ribs. I had bruised ribs for a month. I reached out to isle but got no response. Before this happened my paddle had snapped in half too. The board looks cool and is ok for smaller surf but don’t go out if it’s with this board if the surf if chest high or bigger. The board maneuvers like a log too. There are minimal rails on this so holding an edge down the line is tough. It’s got decent volume and float so I would recommend this board to a beginner who just wants to play around in some small waves. Otherwise, if you try to surf any decent waves, you’ll run the risk of everything breaking.I also reached out to isle twice before writing this review. But because they didn’t respond I have to say that customer service is not good either. So, bad board, bad paddle, and bad customer service equals a bad purchase.

Review №4

2024-02-11 03:31:08

Do NOT buy an Isle surfboard. I actually really liked my 7’6” funstick, but I only rode it for about 6 months before it snapped in half. And I was riding at Tourmaline, so it’s not like the waves were super harsh or anything. Quite disappointed with that.

Review №5

2023-07-25 06:35:40

I own several Isle boards and only recently had a problem with one. Glue around one of the D-rings on one of my inflatables broke down causing the ring to come loose. After submitting the online warranty claim and photos, Isle sent me a brand new board with no hassle! The new board arrived just a little less that two weeks after I made my claim! They are an amazing company that stands by their products and they have awesome customer service!

Review №6

2022-06-19 19:53:49

I love my ISLE Boards whether in a river or ocean. Perfect!! And so worth the money!

Review №7

2020-06-10 18:43:15

If you are in the market for a new Paddleboard. You should definitely get an isle board! The quality is of the highest and the customer service is the best! I have been paddle boarding for over 10 years and always recommend isle boards to friends and family.

Review №8

2023-08-29 17:27:48

In the last 2 years I have had 4 Isle inflatable boards fail on me.All from faulty seams. The first 2 were replaced under warranty. Then last weekend we had them sitting in the sun @13psi and BOOM both boards seams gave away. My friends cheap Walmart boards were right next to them and no problems. Guess Ill be buying $200 boards in the future.I emailed the company right away and have not heard anything back.

Review №9

2020-12-03 16:11:55

I bouth a board with them 1 month ago and they treated me with a lot of patiense, respect and answered all my questions. I have the board in México and it works perfect for waves and long distances. Im so happy with my new board and the staff of ISLE. They even helped me to fold the board before going inside the plane.

Review №10

2021-06-03 22:53:44

I had great customer service experience! Im very SUP begginer and he gave me great advises and it was very helpful and kind. Thank you Bird and Im highly recommended!! I cant wait to enjoy my board!

Review №11

2021-08-15 04:32:13

Love my ISUP. Had great experience with buying. I had been checking them out online for months, and was waivering between two boards unsure which would be best. When my husband and I came to the showroom we spoke with one of the guys (really wish I could give him credit by name) and he was amazing. Not only was he knowledgeable and extremely helpful, he spent the time answering my questions, gave me honest advice from personal experience, and after I decided which one I would buy. He spent quite a bit of time giving us a great run down of all the need to know advice to get me boarding like a pro. Definitely made my first time out with the new board much easier and made me felt confident in what I was doing. The board itself is so well-made. The ease of set up and packing it away was actually much better than I expected. I love it and know I definitely made the right choice. Definitely will be headed back in for one for my husband soon enough 😆

Review №12

2015-03-12 22:31:16

Awesome SUP! I bought 2 Soft Serves for me and my wife for our house in Hilton Head Island, SC. We love the boards! They are light enough to tote around, great stability and are great to paddle. The customer service of Isle was incredible. Being that they are west coast and me east coast I thought it would cost alot to ship, but was included in the price of the board. Oh and did i mention the crazy low price? I got two boards paddles and the board accessories and shipping for less than $1200.00! Their customer service was awesome and they walk you though every step. The shipping Company lets you track your boards, and will call to arrange delivery, which means you can inspect the board for any damages before you sign for it. Highly recommend checking them out!

Review №13

2016-07-15 13:16:18

Wonderful customer service! I purchased my board about a year ago and have been very happy with it. I did a lot of research online before making my final decision. I was somewhat concerned about the fact that the board would be coming from California (I live in Texas) and wondered if it would make the trip without damage. It arrived on time and exactly as ordered. When I called to ask some questions they were patience and extremely knowledgeable. They did not try and up sell me and actually said that the board I was looking at (which was in the sale category) was one he personally owned and was one of his favorites. When asked about getting a better paddle, he recommended that I try the one that came with it and I could always upgrade later. I am still using the original paddle. The experience made me feel they were just excited to have someone enjoy the sport as much as they did! The quality of the board allowed my friends and family to feel confident when trying it for the first time. My dogs love the ride!

Review №14

2016-05-07 05:56:22

Love my new board. Price and shape are a great combo. I surf it on little waves, my daughter takes it out on larger ones. Its a fun board and a good price. Love the board bag I bought for it also -- has a fin slot, nice construction. Isle Surf and SUP has great service. Ive ordered online and over the phone. Nice company to purchase from.

Review №15

2021-09-28 01:54:51

It has now 5 years since I bought my ISLE Explorer (May/2016 S/N 575796) and I am very disapointed about the product. Even though I am very careful about not inflating it above 15psi, not leaving it in the sun, not storing it in hot places, using a protection cover over it, and so on, it seems like the glue used to assemble the board just expired. I can no longer use it as it will open up in one of the edges just after few minutes of inflating it. Then I have to repair it (following the instructions on an ISLE video available on YouTube). When I believe it is fixed, it would then explode and open up in another location. It feels like until I have it 100% re-glued it will not fix the matter.When I bought it, I thought it would be a high quality product, and it was for the first years, so much that I influenced my family to buy it as well. Unfortunately the same exact situation also happened with their boards (they have actually gave up on it).I travel to the beach three times a year for vacation and it was very convenient to take my ISLE board with me, but in my last trip my friends actually made fun of it as I was most of the time fixing it instead of having fun with it.Unfortunately now I have read several reviews with this same exact issue.When contacting ISLE, they will just claim that the warranty is valid for two years, that the inflatable products are not meant to last forever and will offer a discount on a new product. Why would I buy another one if I dont trust its quality?If you want to buy one, just be aware of the 5 years or less expected lifetime of the product (ISLE should put that as a note when selling it)

Review №16

2022-10-28 20:09:27

I have been window shopping SUP boards for 2 years and fell in love with the Isle Glider. I pulled the trigger on Sunday and bought it. I couldn’t be more excited. My shopping experience and the customer service was fantastic!! Jake and Cody made buying easy!! Thank you Isle!!

Review №17

2016-03-18 17:47:37

These SUP boards are great quality and very affordable. I feel very stable on the inflatable board and it seems that it is very sturdy. The hard board is great material and thick, I am very pleased with both. The best part about this company is their excellent customer service, which is a rarity. They are so quick to process an order and send it out. If you have any questions or concerns they respond within seconds and are very helpful. I will be recommending them to all my SUP board family.

Review №18

2016-09-22 20:52:13

Last year we have purchased a 12/6 SUP and paddle with ISLE. Very easy process and great value for a great product. Recently, we purchased covers for travel for the paddle and the board. Again, both very good products for a very competitive price. There was a snafu with UPS on the shipping and the people at ISLE were quick to resolve the issue. Bottom line, good products and good service. What more could you ask for in a business??

Review №19

2020-08-17 17:58:29

Terrible experience with Isle. I had my board for 3 years, however barely used it, keeping it in line with the storage instructions they had on their site. I had recommended it to friends and family, and got them quite a few sales - including additional one that I had made for for a family member - because I had been so happy with the stability and the entirety of the package - just two weeks ago, recommending it to friends while using it at the lake. Then - after no more than 15 uses of the boar, the board EXPLODED - (and i mean literally exploded while sitting unused!!!) at one of the seams a causing a 12 inch hole in the board. When I reached out to them, they stated the warranty is only a year and suggested i reach out to a repair shop they recommended at my expense. That repair shop has a picture of a repaired Isle board as their main image on their site (RED FLAG - there is obviously a known issue with their product). After I reached out to Isle multiple times, they suggested I purchase a new board with a slight discount - why would I purchase a new product, when the current purchase could not stand up to more than 15 uses? I can understand if I had torn the board or caused a hole, but if it just explodes because of bad craftsmanship, they should be standing by a one thousand dollar purchase, especially during these times. I am shocked at the disregard for the customer, and most of all with not standing up for their product, along with the callousness of the responses I have received from the company. I had been such a staunch supporter, and telling folks to support local california businesses, only to be left with a thousand dollars of useless equipment. Buyer - please beware.

Review №20

2015-10-08 20:06:21

I absolutely love my board. Great quality and perfect for me and my 85lb dog :) Service was excellent and everything was delivered as promised in a timely manner. The gauge on my pump is still not working, but I have not contacted the company since I plan on getting an electronic pump anyway. Excellent board though! (I bought a SUP)

Review №21

2016-10-21 15:34:17

I have an 11.2 Isle SUP and love it. Its light, stable and great for flat water paddling or having fun in the surf. I also recently purchased an SUP bag from Isle Surf for another board I have. The fit was perfect, the quality of the bag was very good and the price was the least expensive around. The staff is very knowledgeable and friendly.I strongly recommend Isle Surf for your SUP needs.

Review №22

2015-11-05 21:56:34

I have actually purchased two iSup boards from Isle now. The first was the Explorer. This board is more than I could have expected. Im so happy with all aspects of the board performance that I bought the 10 foot all around iSup for the girlfriend. She LOVES the stability and handling.Now, the purchase price was one of the main selling points- take this great price and take advantage of an Isle coupon code for even more savings. The shipping (granted Im in So Ca) was ridiculously fast. I pulled the trigger on Wednesday and had the board Friday afternoon. The pump supplied with the boards is sturdy and more than adequate.If I had to pick one thing to complain about, it would be the aluminum paddle that is included- its an entry level paddle that gets the job done, but serious paddlers will want to upgrade to Carbon Fiber. This really should not be viewed as a legit complaint, as with such great prices, a cheaper paddle is easy enough to remedy.Check Isle out!

Review №23

2015-05-22 02:12:06

Being an absolute novice at this, I ordered 2 soft serve SUPs from Isle. I have to admit that I was hesitant since their website did not have any customer reviews on the products. However, the appearance and price outweighed my hesitation and I bought them. The products arrive very quickly from Ca to TX and were actually higher quality than I anticipated. Very pleased with the product and service...not to mentioned the extremely well packaged shipment. The abuse that these boxes would have had to encounter to actually damage the boards would be astounding. Rock solid. Very please with my purchase.

Review №24

2017-06-01 20:05:56

Lets see how I can sum this up so you are not bored. If you are in the fence with either Isle or their boards stop all hesitation now! They are amazing. Customer service is fantastic and they are always willing to answer questions. We purchased two blow up boards and could not be happier. These things are strong, beautiful and easy to set up. They will provide years of service and lots of outdoor enjoyment. Great company and great boards!

Review №25

2016-06-02 21:21:44

Great customer service. I was looking for a couple inflatable SUPs and did a lot of research and in my opinion for quality and price Isle came out on top. Weve had our boards for two years now and theyre one of the best investments Ive made. Ive thought about getting a third board and if we do itll be from Isle.

Review №26

2016-06-30 22:09:34

Great customer service! I purchased two iSUP’s and one had a manufactures defect, I called and a new one was sent right away. I love my new toys, they are inflatable but they feel so solid, plus they don’t take up any space in my garage. Not going to lie……It’s a good workout pumping them up with the hand pump, so find some shade. I was hesitant to purchase the inflatable paddle boards, but I just don’t think I could be happier.

Review №27

2017-11-08 22:42:35

I have purchased (2) two paddle boards, accessories and apparel from ISLE and all have arrived on time and in great shape. Their quality is excellent and the paddle boards are super; second season of use. I would recommend this outfit to anyone interested in surf or paddle board equipment. You will not go wrong.

Review №28

2016-07-01 10:21:08

Website was very easy to navigate, items were described in detail. Order was shipped immediately and received quickly, and shipping was free! I purchased the womens 10 4 board, its great! Easy to pump up, good on flat water and super cute. I would definitely order from them again and would recommend them to anyone.

Review №29

2015-06-19 00:46:11

Great prices, great customer service, and shipping was super quick. The inflatable boards we got are incredible. The quality is excellent and we couldnt be happier with our purchase. Only negative is that the PSI gauges didnt work on either pump we received. Other than that, no complaints.

Review №30

2014-08-30 19:06:53

We went into the shop needing a paddle but have also been casually looking for some portable boards we can travel with. They were very helpful and didnt try to oversell to us. They were very honest about the positives and negatives of each board we looked at. This is particularly reasonable because we ended up getting inflatable boards to travel with, while we use high-performance boards at home, so its not realistic to expect the inflatables to perform as well. That said, the ones we found at Isle seem to be good quality for an inflatable board. In addition, the prices we got were great. We would gladly send others here if they are looking for a board. We look forward to coming back to the shop when were in the area.

Review №31

2016-08-11 20:23:36

After returning a hard board (from some other company), dissatisfied with the difficulty in transporting and storage, I decided to take a closer look at soft SUPs. I narrowed my decision down to two companies. The reason I went with Isle is their customer service. They were not only the quickest to respond to my initial questions with helpful feedback, but the one time I had an issue with a fin screw, they resolved it to my satisfaction. I have had my soft SUP for well over a year and absolutely love it.

Review №32

2018-07-18 22:45:42

Great people! They responded to me via instagram direct message when I asked about a board they kept showing, I honestly wasnt expecting a reply. Finally making the purchase, I received my board damaged but didnt notice until I was on the water (too excited to examine prior.) I submitted my claim in their online form (it was nice to not have to wait until they were open to call) and they responded quickly and accepted my claim even though I took it out on the water. My new board was shipped the next morning! They suggested using the new board box to ship the damaged one back in but I still had the old one. I just couldnt believe the service and Im equally as blow away with their products, but thats a whole nother story (look for my review of the Voyager on their website if you want to hear it). Thank you ISLE!

Review №33

2015-08-14 14:58:34

Ordered from Isle online, and they were amazing! Had the choice of their Explorer iSUP either direct on the Isle website or through Amazon, and am very glad I went direct. Great customer service and fast shipping on a fantastic product. Already recommending to fellow east coast friends looking for SUP recommendations.

Review №34

2020-08-14 20:28:17

Their boards are great quality and customer service is outstanding. The team is knowledgeable about the products and we couldn’t be more happy with our purchase.Will be back for sure for our next board and our family will never buy anything else then ISLE. They are the best after having tried different brands.

Review №35

2019-05-09 03:17:16

Bought the peak expedition through Amazon but these people were the vendor. When I got the board they had not only sent the wrong board (the allaround?) But also not the right color. After spending almost an hour with Amazon on The phone I was told that the only option available was to return the board, get a refund, then order again. I rec. The board on Wednesday and was leaving for a trip on Friday evening. Amazon said the vendor would not give an immediate refund after the board was picked up nor would they reship until they had the board back in their hands. I had to go on vacation without my board and incurred rental costs for a board. So not happy!

Review №36

2016-08-02 18:19:30

I went to many stand up paddle boards shops and can happily say that the service, friendliness, patience and detailed explanations received by Jake at ISLE were by far the best. At no stage did he try pressurize me into buying and was always willing to help and answer questions. The inflatable board I bought is awesome and I highly recommend Jake and ISLE- excellent quality of service and products!

Review №37

2019-10-30 00:23:06

The folks here at Isle are GREAT! They are open and honest, a pleasure to deal with. I only wish that more businesses handled themselves as fairly and honestly as them. Their products sell themselves as they well made SUP’s that stand up to or exceed the competition at similar price points. Highly recommend!

Review №38

2016-06-30 20:07:08

We Love our Sup paddle boards. We Use them on our pond for Pilates and paddling. They are very sturdy and well made. They are a Great size for doing Pilates on the boards.Shipping took about 10-12 days to Illinois.Weve used other brands of boards in the past and highly recommend isle boards.

Review №39

2015-07-02 21:12:28

I bought two Glider AWs for my wife and I as Christmas presents. I called three times to get advise on what the best SUP would be for our use and each of the staff had the experience and knowledge to support their suggestions. Both boards arrived in perfect condition thanks to the excellent packaging. They are fantastic in appearance. We cant wait to use them this summer- just waiting for the ice to clear off the lake! ThanksIsle Surf & SUP!June, 2015- Finally used the boards and the are awesome. These guys know their stuff! Thanks again for all of the help and advise.

Review №40

2017-02-23 21:14:46

We have 2 ISLE SUP and they are GREAT. One SUP had slight shipping damage and when I called the shop in San Diego they told me not to accept it and they immediately sent out a replacement. Great people to work with and the BEST customer service. Will always recommend ISLE to all my friends

Review №41

2016-07-01 15:28:33

We purchased a kids 76 board last year, and liked it so much, we bought another one and a 98 this year. Great service and timely delivery. Light weight paddles as well all at a great price.

Review №42

2018-08-24 18:33:15

DO NOT BUY THEIR INFLATABLE SUPS! We purchased one of Isles inflatable SUPs less than two years ago. Our Isle SUP literally exploded (ripped apart seam) while on the beach, and luckily our kids werent on the board; and, even more lucky, they werent in the water (on the board when it exploded). We are experienced with SUPs and this is our first (and last) inflatable one. We barely used this SUP (about 10 times), and it was always in Mission Bay (no whitewater). The warranty on their inflatables is only 12 months. Isle will not repair their inflatables, even under warranty. They also do not stand behind their inflatable boards, and they are poorly constructed. I was totally disappointed when talking with their staff, as they basically said I was out of luck for them helping me with their busted inflatable board. If you buy a SUP, buy a reputable brand that stands behind there products, and cares about satisfying their customers.

Review №43

2016-09-26 15:19:14

ISLE was recommended by a fellow SUP friend. We ordered 2 of the inflatable Adventure boards then a pump. We love both! The pump works awesome, inflates to 15psi in less than 6 minutes per board and the carry bag is a bonus.

Review №44

2016-09-22 23:05:39

Great customer service. I was looking for a couple inflatable SUPs and did a lot of research and the warranty (2 years) says it all. I initially picked up the duo package, but my kiddo stole one of them, which led me to pickup a 3rd we are now a proud paddling family!

Review №45

2016-01-01 22:15:35

Great experience all the way around. We had some damage from shipping, but they resolved the problem well before Christmas.... allowing our kids to paddle board in NJ on Christmas Day! Extremely friendly staff would highly recommend the company especially if ordering online.

Review №46

2015-08-27 21:10:54

Ive made a couple of purchases from Isle Surf and SUP including an SUP board bag and rack pads and straps and am very satisfied with the service and quality of items sold. Items were shipped fast and well packaged. I look forward to making future purchases from Isle Surf and SUP.

Review №47

2017-08-22 21:25:13

Seem to be great boards, but the customer service and shipping was a nightmare. After 15 days and having to go to the 2nd shipping company to pick up the boards (after they lost them on the shipping dock), we unpacked the boards and one was damaged.Our only options were to ship the damaged board back (in a box that we did not have) on the same day the replacement board was to arrive. Delivery is only available between 10am and 2pm.Unimpressed with their customer service.

Review №48

2016-04-21 20:27:25

Isle Surf & SUP is a great company if youre looking for a wide selection and affordable SUPs. I bought two inflatable SUPs in April 2015 (Inflatable Explorer 11) and absolutely love them. I live in Colorado and use them on rivers (Class I-III) and open lakes. The Inflatable Explorer SUP is fantastic since it has two sections of bungee cords and multiple D-rings so you can carry all of your gear. The backpack, manual pump, and basic paddle are included which was also nice. I added an upgraded Carbon fiber paddle, which I love, and also an automatic pump that connects to your car battery (also love this and its absolutely worth it). I definitely recommend Isle Surf & SUP and I will buy from them again.

Review №49

2015-03-12 21:16:51

Best Bang for your Dollar overall. I purchased an all carbon paddle with bag shipped for $140. Compare that to a $400 to $600 paddle from QP with no bag. Board bags are also half the price of the competitors and the same quality. You just cant beat these guys!If you are starting to Stand Up Paddle Board... I would consider Isle before any other brand to start out with.

Review №50

2016-01-04 15:33:04

I cant believe how lucky I was to find these guys. I was looking for a paddle board to give to my daughter as a gift and they were so helpful and informative during my decision making process. I purchased the board and it arrived on time and well packaged for shipping. My daughter loved her gift!

Review №51

2019-11-10 17:20:19

Zero stars if it were possible. Terrible customer service. Company refuses to ship hard boards to FPO/APO mailing addresses, which means they refuse to ship to service members overseas. When asked multiple times whether they can look into providing a quote as I was willing to pay shipping above normal rates, they refused. When pressed to explain to me why they refuse to ship overseas when the customer is willing to pay the shipping, they responded by saying it was company policy. I received emails from at least 5 different people, all regurgitating the same useless response and still have yet to receive any real answer.

Review №52

2016-01-14 21:29:29

I ordered a paddleboard online for a family Christmas gift. The site was easy to navigate, and when Craig (my sales specialist) confirmed the order, that brought a really personal touch.The paddleboard arrived, but not the paddle (which was OK, since I live on a lake in Wyoming thats iced over for winter). In shipping, the box got opened and the paddle went missing. An email to Craig and the paddle arrived via UPS in two days. Wonderful customer service.(And we cant wait until Wyoming thaws so we can get this beast on the water!)

Review №53

2015-09-10 21:30:03

Amazing customer service! They pulled all of the boards I was interested in so I can what the carry experience was like for each one. They also gave me their honest opinion for which board I should purchase...and it wasnt the most expensive one. :)

Review №54

2015-05-08 12:23:23

Couldnt have had a better experience. I originally purchased the same inflatable board off of a third party seller on amazon. When it arrived the pump gauge was broken, the valve didnt have an automatic stop feature when the pump was removed, the fin and mounting hardware was missing, and the paddle didnt even assemble it was so scratched up.I got that resolved and looked at Isles website to see what a new board would cost. They had an option for a fully tested and certified used board for CHEAPER than the used amazon one. I was shocked and felt pretty stupid to be honest that I didnt bother checking the retailer sooner. The board arrived with every component it should have and everything is in perfect working order. Ive taken it out on my lake a handful of times and never have anything less than a blast.Im currently in the process of woodworking myself a paddle holder and drink holder because the SUP accessory prices for these are a bit steep (~$25 for a beer koozie with a suction cup on it). The inflatable SUP carrying bag they offer, however, is definitely a must have.In my SUP bag in my garage I have my board, pump, paddle, a camelback I attach to the front of my board, a repair kit just in case, the fin and mounting screw (along with a coin to sub for a flat head screwdriver), and my personal favorite accessory: the eco extreme waterproof case/speaker. This thing is another must. Its a case a bit smaller than a brick that opens up to hold your phone, keys, some cash, id, etc. It also has an aux cord attached to an exterior waterproof speaker. I throw a playlist on my phone and carabine the speaker to the d rings on the front of my board and have plenty loud enough tunes on my board. If I want to stop at the lake bar and grab a quick beer I have everything I need right with me. It floats as well should it accidentally ever take a spill.I can at any point in time throw my bag on, hop on my bike, and ride 1 minute down the road to the dock. From there, it takes 3-5 minutes to pump up. Im looking for a CO2 cartridge solution because electric pumps can get pricey. Once its inflated you just mount the fin with one bolt and click your paddle together.A very enjoyable and relaxing hobby yet I can still get a great workout whenever I want to. I would recommend this product to anybody I come across. If a solid board is easy for you, get one. Structurally I notice no difference when riding my inflatable though. By the time Im done pumping however, I need to take a minute before hopping on the board. Transport-wise, you cant beat the inflatable. The whole bag assembly is the size of a normal hiking backpack. Ill be taking my board to the beach next month (something that I would have purchased roof racks for otherwise).Suggestion: You guys should offer a short paddle blade that you can swap out for the T end of the paddle for when youre sitting down to make it into a kayak-esque paddle. Really dont want to have to buy a whole new hybrid paddle if I dont have to.Keep up the great work guys!

Review №55

2015-10-23 00:22:19

Great online and phone customer service. Evan and Jay were extremely helpful and accommodating for a replacement board to replace one damaged during shipping. This is why I came back here to buy our 2nd board!

Review №56

2016-08-02 21:15:09

Excellent selection of SUPs, affordable prices, knowledgeable and responsive staff. Isle is one of those companies where you can sense they are doing what they love so they do it well. They promote paddle boarding while innovating new products to carry the industry forward. 5/5

Review №57

2016-10-21 11:47:45

Really enjoyed my paddle board purchase from ISLE. We love the iSUP Explorer and find its so much more transportable than our hardboards. We always get lots of questions when we break them out and pump them up. Pumping up the board is a great warmup for paddling... Thanks ISLE!

Review №58

2016-07-10 16:39:49

Great Service. Great Product. Great Price. Shipping and Handling was fast and efficient. Love my Isle Sup Paddle Board. Will definitely recommend.

Review №59

2015-07-06 02:33:39

Bought my AW Glider from the shop right before the July 4th weekend. Great people in there--and so damn helpful. Really made me feel good about my choice.As for the board: WOW! Did Mission Bay, Glorietta Bay, and La Jolla shores in 3 days. Just love being out on the water with this thing. Still new to surfing--and do not have the hang of that yet. Yet to practice more there. But everything else is fabulous. And I have the board ONCE I master the surfing angle of it.But again: the customer service in the shop and their acumen is tremendous. They have a customer for life.

Review №60

2015-12-03 21:18:48

I bought a great looking board from Isle Surf & SUP. They shipped across country for free and it arrived in less than a week. I highly recommend buying from them!

Review №61

2016-06-16 22:53:44

Outstanding company. Drove down to the store from LA. Service was awesome. Bought two boards per recommendations. Staff was extremely helpful and very knowledgeable. Love my boards.

Review №62

2016-02-24 20:42:33

Ive been shopping for a paddleboard for two years because I am very picky and they are expensive. The last thing I wanted was to buy a board online and have it arrive way larger and heavier than I could handle. As an independent woman I am prone to doing my favorite activities alone, and I didnt want to be restricted to bringing a more capable friend when it comes to playing with my toys. That being said the Isle Versa 98 board (31 wide, 4 thick, ~25lbs) is perfect for me. I am 53 ~125lbs and I could easily not only carry the board but lift it over my head (in the wind!) onto my SUV and secure it down. As a beginner (I had only gone paddleboarding on huge 106 foam boards) I knew that smaller meant harder to balance and so finding a smaller board that is also a good recreational board (as opposed to surf which the smaller boards tend to lean toward) was also a worry because again, I wanted basically the perfect custom board for me. So finally after seeing the Isle Versa board online, I called the store to see if I should drive out (theyre about two hours north of me) and found that the in store discounts are even better than the online discounts! When I got there the manager was the most polite and helpful young man, who even gave me a good spot to go try it out (they have a 30 day try-it and love it guarantee). I will go to Isle for all my SUP needs forever more, not only because the prices are great but because the customer service was wonderful as well. I tried my board out in the bay and it was even easier for me to stand on and paddle than the giant beginner boards I had used before! After about 10 minutes of getting used to it, I was paddling so quickly I couldnt believe it, I cannot wait to try it out in the surf (check out online the specs, its the perfect all around board 100% marks in recreational/balance and high marks in surfing as well and I can see why)! I would recommend this board to all my friends. I even had a friend with me (shes 57) who had never gone paddleboarding before and when she tried it, she could stand and paddle within the first fifteen minutes! You really cant find a better all around board. Or a better shop!! THANKS ISLE!

Review №63

2021-04-18 00:05:50

Great customer service! Good selection - several sizes, types, colors. Convenient location.

Review №64

2016-06-16 20:09:29

Purchased the kids SUP inflatable. Well made and the kids love it. Had an issue that was quickly resolved by customer service. Kind of wish it came with a bag but overall a good value.

Review №65

2016-04-10 21:19:42

Awesome Paddle Boards, great price and arrived to South Carolina within 2 weeks of purchase. It was actually cheaper to purchase the Paddle Boards online and shipped to us then it was to buy locally.

Review №66

2016-08-29 20:39:44

Alas, was hoping they were good quality and stood by their products. My full carbon one piece paddle was porous, water trapped in the lower shaft and blade. Terrible customer service, slow responses, Id have to resend to get replies. Then they said theyd do nothing about it. I suspect cheap asian production. Not enough resin on the blade face, water would weep out when squeezed.

Review №67

2015-03-12 23:31:06

I pulled up because on Craigslist they advertised boards for prices that looked competitive with all the other ads.I found the shop clean with plenty of stock and the staff eager to help. They gave me a Valentines Day discount for two new boards which was nearly as good as the price on a used board that I found in their displayed stock.Ive since taken my daughter and her family out on Mission Bay, and Ive been out about three dozen times. Watching my wife sit with our 6 yr old granddaughter on a board and paddle around was worth every penny. Im a regular at La Jolla Shores determined to get back into shape and learn to paddle the ocean standing up. I spend a lot of time on my knees but Ive caught some waves, paddled out standing up through the surf the other day; and today I paddled to the Cliff Caves and the point by La Jolla Cove and back to the beach at the Shores. At 62 I have enjoyed body surfing, surfing, windsurfing, boogie boarding and now after 5 years of massive un appreciated effort to keep my IT employers happy. Im ending my long hours, pushing a mouse around, and getting my office adapted body back to a water sport adapted body. All those secastrating, age discriminating, IT government policy wonks can KMA. Im getting back into shape and starting a new career as a writer, artist and waterman.My only issue is the swivel on one shoulder strap failed so I need to get back down to the shop to buy a replacement.EEM

Review №68

2015-12-17 21:06:29

I bought an inflatable SUP online from them last year. Loved it so much, I just bought another. Awesome customer service, great boards and great prices.

Review №69

2021-06-19 22:34:09

Very helpful staff with a wide inventory of SUPs. Its great that theyre in San Diego, so if youre live anywhere in SoCal you can visit their outlet in person.

Review №70

2016-05-19 21:47:15

Fast shipping and my new board arrived all way in New York in perfect condition. I would highly recommend Isle Surf to anyone in the market for a paddle board.

Review №71

2015-09-11 03:29:10

Love love love love love Isle Surf and SUP.. They brought me two paddle boards in a great big truck and I wouldnt get out of the lake the rest of my vacation. Now I have my own boards that I can use anytime I want!!

Review №72

2015-08-27 21:20:50

Isle Surf & SUP are the best, very professional and helpful. Jake was awesome, set me up with the right inflatable SUP (Explorer) and I have been loving it every weekend. Thank you for all the help.

Review №73

2016-08-25 21:54:53

My wife and I bought the two inflatable SUP combo, one 10ft and the other the ladies 104 board. Great cruisers for the lakes and fairly stable on the white water in the roaring fork valley. We love the small package you can make it, for hiking into high altitude lakes and streams. For sure, I would recommend ISLE inflatables to anyone looking for an affordable way to recreate on the water this summer!!!

Review №74

2021-05-30 16:45:45

Paddle broke after 7th use. Terrible quality. I am on holiday overseas with no option to buy a replacement paddle here. Can i recommend them? 🤔

Review №75

2016-03-24 20:45:52

Awesome customer service! Quality boards that are super affordable! Already looking forward to my next purchase with them!

Review №76

2016-06-17 02:06:47

Excellent customer service. Very friendly and Knowledgeable staff. Just wish they would make boards in 14 lengths for racing.

Review №77

2017-11-17 21:12:27

Bought a board (touring) two years ago, then another (inflatable). Solid trifecta: Excellent customer service/product/pricing.Jake knows...

Review №78

2016-03-11 03:34:47

All i can say is great experience all the way around. I was very happy with the board i got and how fast it was. I can say if you need a board this is the place to get it.

Review №79

2015-11-05 21:04:43

Very knowledgeable staff and fair prices. I have purchased two boards from them now and will get the next one there as well.

Review №80

2016-02-27 17:31:54

Great prices, excellent customer service, my paddle board arrived quickly and I couldnt be happier!

Review №81

2016-10-21 01:25:03

The best place in San Diego to buy a paddle board. Great costumer service, price, and of course product quality.

Review №82

2017-06-02 00:10:11

We have 2 inflatable SUPs. My wife and daughter LOVE them. Easy to transport, inflate and use.

Review №83

2019-07-30 21:25:08

Great products and great service. The guys at ISLE will get you setup with the right board at a great price.

Review №84

2015-09-25 14:59:03

I went in looking for a new board and walked out with a new board and paddle and the confidence that the board would work for me. It really has. Its a fun board at a good price.

Review №85

2016-06-03 00:49:36

Off to a great summer with new board and paddle from Isle Surf! I highly recommend Isle....great product, price and customer service.

Review №86

2019-05-24 14:07:13

Fantastic Customer Service and Experience! Extremely easy to work with, knowledgeable, friendly, not to mention great products. Big fan!

Review №87

2015-07-31 02:51:58

Customer service is awesomegot the inflatable touring board 126 and so far so good....

Review №88

2021-09-23 18:14:41

Everyone at aisle is super knowledgeable and very helpful in getting you the right set up for your needs and abilities. Thank you again Jake 🤙

Review №89

2015-03-29 16:05:41

FANTASTIC SERVICE. The staff quickly answered my questions and helped me through all of my equipment problems.Great product, great service, great people!

Review №90

2021-05-08 20:49:16

Excellent Service, they guide you to the right buy as getting your first SUP!

Review №91

2018-08-06 23:24:39

Such great customer service! Jake and Brandon are great, keep up the good work. Thanks for all your help.

Review №92

2016-05-19 20:20:37

Great customer service! We have two boards and love them

Review №93

2016-06-02 23:15:53

Great Customer service. Got ISUP quickly. Easy and lots of fun.

Review №94

2015-11-05 21:36:51

Easy ordering and fast shipping. And we love our ISLE SUPs!

Review №95

2016-06-03 00:04:37

I love my board! Its easy to blow up and awesome on the water!!

Review №96

2015-03-12 20:21:13

Great service. Great product at excellent prices. Well-packed and timely delivery.

Review №97

2016-07-28 21:48:35

Great customer service and even better carbon-fiber paddle!!! I would recommend ISLE to anyone.

Review №98

2015-05-22 16:15:08

Great boards at a great price! Customer service and satisfaction outstanding!

Review №99

2014-08-16 23:00:48

The guys were super helpful. They answered all our questions and were very sweet. Im coming back soon.

Review №100

2016-08-03 00:59:56

Their delivery department makes it really difficult to get two SUP and I only live 4 hours away.

Review №101

2015-09-19 07:25:39

Seriously the most awesome iSUP ever! 5/5 stars. Dont forget to bring a towel.

Review №102

2017-01-23 18:01:11

Great customer service, great boards and great price. All around aces!

Review №103

2020-08-18 20:06:05

This place is awesome! Great customer service! Will purchase again.

Review №104

2016-06-17 12:14:00

Was fantastic. Had trouble with shipping company but was fully satisfied by your company

Review №105

2015-07-16 21:03:25

Fast delivery, great quality and outstanding price.Highly recommend Isle Surf & SUP

Review №106

2015-09-24 20:03:51

Great prices and customer service! I love my SUP!

Review №107

2016-04-29 18:18:52

Very friendly and excellent service....Board came exactly as described...

Review №108

2016-03-24 20:15:36

Great products, great service, great follow up service! Bought 2 sups

Review №109

2015-08-13 20:13:52

Cover was as described, fits good and delivered quick. Thanks Bill

Review №110

2017-08-29 19:50:32

Great boards, great people, great sale prices

Review №111

2020-08-07 19:34:14

Friendly service and great boards and accessories!

Review №112

2017-12-16 19:50:57

Amazing selection of all their great products.

Review №113

2015-10-09 04:07:33

Great product for the $ and excellent customer service .

Review №114

2016-04-21 20:29:50

Excellent product. Received quickly.

Review №115

2015-11-06 16:44:46

Great stuff. Great value. Great store.

Review №116

2015-06-04 21:15:31

Great experience!!! Will do business with again!!!

Review №117

2016-06-30 21:11:53

I love my new SUP!

Review №118

2017-06-29 21:01:23

Great customer support.

Review №119

2021-02-25 02:45:09

Nice people, very helpful

Review №120

2018-01-13 22:55:33

Great place to find a SUP