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Iron Steed Harley-Davidson in Vacaville

4.6 (199) 100 Auto Center Dr, Vacaville, CA 95687, United States

Location on the map

Vacaville, Solano County, California, US

Phone: +1 707-455-7000
Site: http://ironsteedhd.com/

Opening hours

Monday:Closed
Tuesday:9 AM–6 PM
Wednesday:9 AM–6 PM
Thursday:9 AM–6 PM
Friday:9 AM–6 PM
Saturday:9 AM–6 PM
Sunday:Closed

Edit info

Total reviews rating 4.6

199 Reviews for Iron Steed Harley-Davidson 2024:

Review №1

2024-05-03 18:05:46

The whole staff at Iron Steed Harley Davidson top to bottom has been top notch. I purchased a 2023 road glide on March 31st 2024 Im happy with the deal and everthing that went with it. This is the second bike bought there I still have it. Thanks Aubery, Butch, Dexter, and everyone at Iron Steed. From Gary

Review №2

2024-03-23 13:35:34

Perfect customer service from staff, larissa was awesome did an outstanding job, didn’t get the classic “run around” you get at most dealers. Love my new 23 FXLRS

Review №3

2024-05-19 04:54:11

This place is amazing. great selection of bikes and accessories. Knowledgeable staff, nice layout with solid ADA standards. Gave me some great advice and have heard that the service dept. is A-1.

Review №4

2021-07-15 15:28:26

I had the best experience at Iron Steed. I’m a new rider and a girl and not once did any employee treat me with anything less than respect, professionalism and helpfulness. They all joined in on my joy even before they knew that I was purchasing from them. Many employees talked with me about their experiences as new riders and made me feel part of something. They asked smart and in-depth questions and then led me to a bike that I ended up buying. They were spot-on and it has not been anything but pure perfection and it’s everything they said and more. I would recommend them to new and experienced riders unequivocally.

Review №5

2024-06-18 14:46:38

Great experience, Dexter, CJ, and the entire staff were very helpful. I recommend shopping at Iron Steed Harley Davidson when you decide to purchase the motorcycle of your dreams!

Review №6

2021-10-21 18:47:43

CJ and Jared were awesome. They helped me with my Bike and made everything go smooth. They were very honest and good communication

Review №7

2022-02-11 23:01:30

Great shop! Aubree’s team is top notch bought my first Harley today and this team took care of meSo excited!

Review №8

2019-01-12 23:06:30

The staff is very helpful and good at there jobs. No stress to buy. Also you can just stop in and ask lots of questions. They will help you feel at home..!

Review №9

2023-11-15 19:51:16

Took the class. Wonderful experience and wonderful instructor. Most of the staff was helpful. Only issue was with Dexter, he made an offhand joke about his wife to me just when my wife had walked away. Which made the situation really uncomfortable for me and made me not want to buy from him at the moment. Overall though I was happy with everything and the class.

Review №10

2023-06-07 19:03:48

I was there looking at bikes with a friend. Then this beauty caught my eye. Iron Steed HD, in my opinion, is the best Harley dealership in the country. Friendly and knowledgeable staff makes your shopping experience incredible. If you are looking for an excellent salesman, ask for Dexter.

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Review №11

2020-10-01 02:36:57

Great place to buy a Harley.... if your thinking about buying a Harley go and ask for Teddy Bear, yes thats right, thats his name, hell get you into a new or used bike. He was great to work with, we got the bike my hubby wanted with no hassle and we were in and out within an hour or so! Thank you Teddy Bear you are awsome!!

Review №12

2019-05-31 18:40:28

I have a new Harley Davison dealer. Iron Steed is the Harley Davidson dealership that others aspire to be, It should be anyways. Have you ever walked into a Harley Davidson dealer, or any store for that matter, and their greeting, their style and the overall vibe, just makes you feel at home. You know what I mean, you feel genuinely welcomed, valued, important and not just because you have a wallet but because you’re surrounded by people who really love what they’re doing. I’m talking “real” motorcycle people, you know the kind you wave to because they “get it”. I have a new Harley Davidson dealership, it’s by far not the closest to me, it’s not the biggest, it doesn’t have the largest inventory, but they have the people you want to be around. I have a new home in Iron Steed.In working a rental and tour business I have purchased and owned several Harley Davidson motorcycles, along with countless others. I have worked with several dealers and private parties. In the end, what do you really want from a dealership? I know what I want. I want to feel welcomed, I want knowledge, I want value, I want a good atmosphere and I want trust and honesty. Well I got all of this and more plus a ton of new friends, and what’s better than to hang out and talk bikes with new friends. Isn’t that what it’s all about?!? Trust me when I tell you, if you live anywhere around the Bay Area, hell anywhere in CA make the trip out to Iron Steed and experience what an exceptional dealership brings to you. Then you, like me, will have found a new home.From the moment I met Gunner and his friendly laid back approach, answered all my questions, offering knowledge and other information. Almost more interested in fulfilling my needs and interested in what I was looking for, instead of the pressure of the “immediate sale”. I have the privilege of having a girl, who is my finance and closer, she knows so much about bikes it would put a smile on the most discerning faces. She talked with Josh and he answered all her questions, negotiated the deal and had even her sold her on the dealership, not just the bike. Believe me that says a lot.When we came to pick up the bike, I knew there were some upgrades I wanted installed on the bike before we took it. I talked with Derrick in parts and Lou in service (very knowledgeable) and got everything squared away and they took the bike in back. Now let’s talk about honesty. Most of the upgrades I wanted were already done to the bike and instead of just putting it back together, charging me and sending me on my way. Which I wouldn’t have been any the wiser, they let me know the good news. To me, that says a lot about their integrity there. When we met with Bryan to close the financial part, we already had financing set through our credit union but he was incredible at answering all the questions and reworking their financing and we actually ended up with a better deal through them.Now to top this whole experience off, are two wonderfully delightful associates in the apparel department Jessica and Linda. How many times have you been in a place and heard; “Can I help you find anything?” (in this day and age, only if you’re lucky) Thus your, or at least my, typical response is; “just lookin”. Then when you actually have a question there is no one to be found, or they are busy on there cell phone, or talking to another employee, just reinforcing that false desire to help and that “the art of real customer service is dead”. Well not here, and not with these girls they really do have a desire to help you out. They make you feel welcomed and right at home and it’s genuine. Knowledgeable, attentive, friendly, they had us smiling and laughing in no time, like an old reunited friendship.SUMMARY:Iron Steed Harley Davidson in Vacaville California is a top of the line dealership, and you should make a point to visit. You won’t leave just impressed, but you’ll leave with a ton of new friends you can count on.A full hearted sincere thank you to all we had the pleasure of meeting and dealing with!

Review №13

2024-04-02 21:36:34

The ladies in the clothing department are always SO kind and helpful. Their customer service is unmatched every time. 🖤

Review №14

2019-01-10 21:17:02

We just purchased a 2018 Fat Bob from Jim and the Iron Steed team last week. I have to say, I am very impressed. My husband Eric was in and out of the dealership at least 5 times over a two week period. He was encouraged to test ride several bikes to narrow down his choices and once he had narrowed it down to the Fat Bob, he took that particular bike (the one we ended up buying) three times! We never received anything but support from Jim and the team. My husband Eric is quite particular and Jim made it clear that he wanted Eric to be happy and didnt mind taking him on repeat test rides. Dave in parts was amazing too. He talked about what it would cost if we needed to change to mid controls, he let us try out different windshield heights, he talked with us about two-up seat options and more! We feel we were given time, attention, compassion and a fair price for both the bike and for our trade-in and NEVER felt pressured to buy. The day of the purchase was equally impressive. Jason helped us to effortlessly navigate the payment and trade-in process, Brian in finance told us about all of the opportunities for service packages etc... but were NOT pressured to buy them. We were taken on an owners tour where we got to meet everyone in the shop, we got to ring a giant bell of celebration and were warmly told Congratulations! by everyone we met! I can honestly say we left feeling like part of the family! Oh! One more thing! We came back into the shop a few days later to ask another parts-related question and we were just as warmly received by everyone as when we were looking to purchase! In conclusion, I was truly pleased with every aspect of our Harley purchase from Iron Steed. I would recommend them with unbridled enthusiasm! Sincerely, Jessica and Eric Coppola

Review №15

2024-01-17 04:44:35

Bought my Softail Standard here and Ive been back several times. Took the riding course. And Ive had nothing but great service from a very friendly and helpful staff.

Review №16

2023-06-28 17:51:25

Iron Steed HARLEY is an awesome place to shop for your next ride. The Service department really stepped up to satisfy all my requests. We were in the middle of a road trip when we visited. Saw a new bike that spoke to me and I had to have it, and the rest is history. Great crew members throughout the store.Thanks Guys and Gals.R/Donn

Review №17

2023-08-31 19:35:19

~~Avoid At All Costs~~I was sold a bike from these guys that they didnt even legally own. It had been in their possession for a long time. I wasnt able to use it for 4+ months because of this. During that time, I had already paid my insurance, tags etc. I invested in parts I couldnt put on the bike because I didnt technically own it. After speaking with a former employee, he stated that he knew the exact bike I was talking about, and that they had the machine for a while and it wasnt the first time they did an end-of-month sale with it for numbers knowing they will get it back. No wonder the miles are so low for a 2020! They did several illegal things in this process including not cooperating with paying for an extension on the temp while they got my actual title. There is a time limit for this. Iron Steed gave no cares about the law or my family.As soon as they got whiff of a lawsuit, they finally communicated once and followed through with nothing discussed. They simply bought themselves time so they could sneakily, finally get the title proper.I was refunded nothing. Nothing for my time. Nothing for missed wages being unable to get to work the first week because of their scam. Nothing for paid insurance. The list goes on. I just randomly received the title in the mail one day with 0 communication (not even knowing its coming yet!)The store itself is kept clean and the ladies in the inventory department, though not suuuuper knowledgeable, did everything they could to answer every question I had. Shout out to the Inventory department that helped with my special order gear for helmet, bluetooth, etc.All in all, Id give it a 1* so that the people with proper morals still have a place to work and feed their families. But the management and ownership? Avoid these people like the -plague-. They may not scam every customer, but they WILL scam you if there is an opportunity to make money or boost their sales numbers.

Review №18

2023-02-07 21:04:10

Service department is terrible. My 2022 bike has milky oil and they want me to pay 300$ to get it diagnosed. Milky oil on a brand new bike covered under warranty. Unreal

Review №19

2021-08-31 04:07:15

This was my second bike purchase at Iron Steed and they made it easy for me again. They are great people and my thanks again to Bryan, Allen and Josh. BTW love my new Road Glide!

Review №20

2023-10-01 01:36:07

My Experience at this Dealership was Awesome. Bought my bike in one hour & took her Hone..Sales Manager was the Best.This was my 8th Harley purchase & Iron Steel out shines all other Dealerships in the Bayarea!! SHOWTIME

Review №21

2019-04-14 00:30:58

BEST BUYING EXPIRIENCE EVER !!!, Everyone is so Cool, from Sales to Parts to Service they treat you like Family !!! made me feel Special, They are Amazing !!! just Absolutely Wonderful !!! They seem to have a No Pressure Sales let the Bike speak for itself attitude, so Refreshing to feel like park of the gang, instead of a target to make a buck which is what I felt like at other motorcycle dealerships. Simply put, the Greatest buying Experience Ever !!!!!!!!!!!!!!!!!! Highly Recommend you visit them !!! ONE LAST BIG THANKS TO THE WHOLE CREW !!! MANY CHEERS !!! Charlie, the Happy & Proud new owner of a 2007 Softail Deluxe purchased here at IRON STEED on 4/12/19

Review №22

2024-05-28 21:04:09

Very helpful staff. Had the parts I needed in stock.

Review №23

2022-04-08 22:44:16

Thank you for the excellent experience. You made getting my first NEW bike easy and fun.

Review №24

2022-08-15 02:54:22

Service is so friendly! I took a motorcycle riding class here and it was so fun! Cesar and Sheila are amazing teachers! They are patient and has the most positive energy. Very supportive with any questions you have regarding first time riders. Im sure the other instructors are fantastic too! I had the best time and you will not regret it!

Review №25

2023-08-03 18:26:42

Ally is super friendly, helpful, and went above and beyond to find a certain helmet, that wasnt in stock. Popeye is also a great guy to order parts from. Everyone there is exceptionally friendly.

Review №26

2018-12-09 03:50:26

Thank you for the Awesome custom gnome! My wife is ecstatic with the detail and craftsmanship. I cant thank you enough for the excellent customer support we received from your store. Thank you!

Review №27

2021-06-20 18:04:46

Me personally I wouldn’t go anywhere else I just bought my second new road glide an I love, after Covid destroyed so much in our lives cut into our credit Bryan an Allen took good care of me and Logan made the sale, even found the one I wanted and had it shipped in just a couple days, Iron Steed is where it’s at everyone is super nice friendly an willing to work with you, Thanks again.

Review №28

2023-03-28 20:50:15

I had the pleasure to take my motorcycle riding course classes with this dealership under the instructor Andrew Gawer, he made this class so educational and fun to do. It is a great feeling to know I will forever be safer on the road due to this man. I can tell this is not only a job for him and he really cares about all of us. He became not only my teacher but a man me and my family will forever be grateful for. The roads will forever dangerous for riders but he taught me to be as safe as possibly could be, I’m now confident on the roads with 2 wheels. I will always point my fellow new riders to this dealership and to Andrew!

Review №29

2016-12-21 22:06:59

Excellent quality and workmanship on everything i have purchased.i expected nothing less.i recommend them to my family and all my friends.why go anywhere else, if they dont have it they can get it for you.i am stoked to be able to be part of the wounded warriors project.they have a parking space just for them right up front.great family to be part of and i will be spending a lot of time shopping there for my family and I.i am new to harley davison and they have taken really good care of me so far.if you need a hand shake or a hug stop on by 7 days a week.im very satisfied if you couldnt tell.

Review №30

2021-11-08 18:40:46

Bought a used bike from Iron Steed over the weekend, and have to say I had one of the best experiences ever making a big purchase. Jared and CJ took care of me from start to finish. Had a little fun haggling prices with them, but in the end I think we all were satisfied. I have been shopping for a used bike for the last 6 months, looking for the right bike and deal. I found it at Iron Steed. Other dealers acted like they didn’t really want the sale. I am glad I waited and dealt with these guys! I definitely will give my business to Iron Steed!

Review №31

2021-09-08 22:49:51

I got my new bike here I was happy with the service as it is my first harley I had alot of questions they all got answered even a week after I got the bike I had even more questions and they were happy to get them answered

Review №32

2022-01-27 00:24:05

Im a fairly regular customer, but brought my bike in to the service dept for the first time today, very friendly and knowledgeable staff, a little more than an independent shop but the job was done right with factory parts. And they washed my bike before i picked it up. Excellent service and highly recommend to anyone who wants to keep their hog in tip top shape👍👍👍

Review №33

2019-04-19 13:00:37

This is my third NEW bike purchase (in ten years) from Iron Steed. Gunner did a pretty good job. Hes fairly new and will be a great salesman with time. Todd knows his job and his business! Brian was honest and forthright and Aubree,,,, shes awesome! She was the final word on how well they took care of a third time returning customer. The new bike process also took me through Motor clothes, parts, and service. They were all great. Thanks to Iron Steed and their staff a great experience.

Review №34

2022-02-27 19:59:19

Jared in sales is the guy to talk to, he understood what I wanted and didnt try to sale me something I didnt want. The team he had me talk to was so professional and made me feel like I this is the right place to buy my bike from. We all know that there are places we just want to leave from as fast as we can, well this place is not that at all. It felt like family and I recommend this place for everybody. Thank you Jared for meeting all my expectations!

Review №35

2021-03-21 02:57:29

Badass crew here at Iron Steed. Been shopping here for a while for parts and gear but just bought a brand new bike from them today. They made it so incredibly easy. The bike I wanted was rare, they only found 5 in the state. They set up for it to be shipped here to their dealership so I can pick it up right here without driving hundreds of miles to find one. Then to top it off they gave us a bottle of wine and a thank you gift for buying from them. Great team, super helpful, they found a rare bike for me in under a half an hour, and I did paperwork and left happy.

Review №36

2017-06-25 17:50:42

“Josh was amazing, the rest of the staff was so helpful and friendly. Josh was very helpful in getting us into a bike that fit our wants and needs. I would recommend anyone to come to your store to get their bike in the future. We drove over a 100 miles one way to see your selection of bikes and we would do it again.They had the most competitive pricing and selection of bikes in a 200 mile radius. Thank you Iron Steed we are very happy with our New Harley

Review №37

2022-03-30 19:40:17

Bought my first bike through at Iron Steed. Great staff that makes you feel welcome and comfortable. Josh was great to work with, professional and did everything in his power to get me in the bike I wanted.

Review №38

2021-02-22 06:58:27

Bought my brand new 2021 Fatboy from them. Josh was my sales person. He was highly informed and attentive. Even after the sale. These guys are top notch! They make you feel like they appreciate your business. Best buying experience I have had. Made the whole process very easy. They even delivered my new bike and picked up my 2 trades from Sacramento. I had an issue after the sale with my bike and they came and picked it up. Made everything hassle free. Highly recommend this place! Ask for Josh

Review №39

2022-03-02 00:27:54

I don’t do reviews and this is my first ever. So the second time dealing with the folks at Iron Steed was a repeat of the first….complete enjoyment from beginning to end. Very knowledgeable across all departments, friendly, and straightforward. I honestly don’t want to take a risk and ever deal with another dealership. Thanks again!!!!

Review №40

2023-03-24 22:09:44

I took my stock 2008 road glide to iron steed, and when I got it back, it was a totally different bike. I had them install cams and new push rods and I can tell the difference. forever got my business.

Review №41

2021-06-01 22:18:49

10/10 customer service. My husband and I felt like royalty throughout our whole buying process. Logan was extremely knowledgeable and helped us pick the perfect motorcycle for us. One of the most stress free experiences we have ever had and it’s all thanks to Logan and the amazing staff at Iron Steed Harley - Davidson

Review №42

2019-06-22 00:14:29

Awesome dealership. The sale process was smooth and easy. The bike (18 Fat Boy) is *amazing*. Very satisfied customer!UPDATE (June 2019): Had a problem with getting my tire changed...the tire wasnt in stock when they thought it was, making for a wasted trip (I live 40 minutes away). To make a long story short, Lou (Leslie) made sure that everything worked out and that I left a happy camper... AWESOME customer service. Thank you also to General Manager Aubrey, who helped make everything right. This is why I keep coming back to this dealership! You guys ROCK! I tried to add a sixth star, but Google wont let me.

Review №43

2022-03-08 21:36:01

The whole team at Iron Steed is great to work with! Special thanks to Jared for helping make the deal on both bikes! I would highly recommend this dealership if you’re thinking about stepping into the H-D family.

Review №44

2017-06-26 02:37:03

Just bought a bike from them yesterday! I can write my whole experience down, but Ill save you time. If you want to buy a bike, and deal with someone with patience (I know cause it took me 3 weeks to buy the bike) but Josh the salesman never pressured or never made me feel rushed. Good dude, good salesman. Brian was cool as a fan too. He didnt even deal with me at all in person, but I called him about a rider to rider finance program, and he took his time to talk with me about it and told me to call him for any questions, and I feel like he meant it! I ended up buying a bike from the dealership anyway. Good people, honest and real! Will continue to give them by business!

Review №45

2019-06-14 22:51:42

Everyone at iron Steed is very friendly very helpful. Love the environment there. Love the new Harley

Review №46

2019-05-09 08:02:59

Good dealership very helpful put on some great events.

Review №47

2017-08-13 18:03:36

Lauren is an excellent sales person. She is very knowledgeable and understanding. She works with you and listens to find your exact needs/wants. I highly recommend her and the dealership. Other employees are friendly as well. Iron steed feels like a family and Im excited to be a part of it. Cory and Brian were also helpful and friendly - answering my newbie questions with patience and understanding.

Review №48

2022-02-12 06:10:18

Picked up my first Harley here, and the staff was amazing! Knowledgeable, helpful, and just downright good people here. Couldn’t have been a more amazing experience! Shoutout to Josh and CJ for helping me find the right bike, and figure out the numbers to make it all happen!

Review №49

2019-04-04 19:00:17

They cleaned house and are now an amazing team. Worked with Lauren and she knows her bikes but wasn’t pushy. She keep it simple for me and got super technical with my husband. We both had a wonderful experience and walked away with a Sport Glide. Love my new bike.

Review №50

2021-04-14 17:24:12

Great people, great experience. I would recommend Iron Steed to anyone that is interested in1. Purchasing a new or used bike2. Parts and accessories3. Apparel4. Learning how to rideThis place has it all, and a great staff that will direct you to whatever your trip brings you in for. Keep up the great work!!

Review №51

2022-04-21 20:39:50

Josh and ally were amazing help and got me the bike I wanted! When we walked in every person on the floor was helpful and friendly! Thanks iron steed for making my first purchase an amazing experience! Y’all rock

Review №52

2017-07-20 21:02:42

“Have been a regular customer since 2008. All merchandise/clothing associates have been super nice. They have always been the face of Iron Steed to me. The ones who can make or break the customer experience. You do a fantastic job screening and hiring. It might just be that all Harley-Davidson lovers are great people to begin with. Keep up the great work! Love Iron Steed!!! ”

Review №53

2021-09-21 20:18:32

Directly lies to customers In regards to their special order policy.I would love for management to contact me and let me know why they cannot fulfill special order Parts on the phone. No employee complies to the state mandated mask usage. Which is probably the reason why I had to wait 30 minutes on the phone just to be told 1. They were short staffed 2. I was told that they could not special order a part over the phone.So I ordered it over the phone with another HD dealer in 2mins and 31 seconds. They were happy to take my money

Review №54

2019-09-05 16:21:32

“From an inquiry phone call about an event tickets, Aubree made it easy enough to obtain and pick up the tickets. Came into the dealership, was welcomed by everyone and if you need any help, let us know. A 2012 Street Glide caught our eye and after a bit, inquired about it, spoke to Josh, Austin, and Sean Teddy Bear, thought about what could be done to trade in my 2013 Electra, that was recently purchased, for the Street Glide that had all the details I had wanted to do to the Electra, already done. Walked back in and spoke with Shawn, worked out a deal for the trade by looking at a picture. Came to a deal that couldnt be passed up. Bryan was great in dealing the final paper work. Linda was wonderful explaining the reward program. Everyone we came in contact at Iron Steed were very friendly, Amy at the register, TJ in parts. Omar who delivered the bike and took the trade back. Yes, free delivery of the motorcycle. Outstanding customer service, great job everyone. Will be recommending Iron Steed!”

Review №55

2021-06-09 20:14:11

Iron Steed is the place to go. They made it so easy to get me on my new Road Glide. They dont just say its like a family here, it is a family. Never have I felt so welcomed in any dealership, car or motorcycle. Huge shout out to Josh, CJ, and Alan throughout the whole process and for getting me the bike I wanted from another store. The experience you get here alone should be a reason you buy a bike. If your not making your next Harley purchase here youre missing out.

Review №56

2019-08-18 00:15:29

Staff was great. Very knowledgeable and was not pushy at all when deciding on what bike to purchase.

Review №57

2021-10-21 19:34:45

Great place to buy a bike! Everyone was friendly and helpful. Logan was extremely knowledgeable and genuine. Got me a great deal on the bike I wanted and made the whole process enjoyable. Thanks to all of you!Michael Wygaerts.

Review №58

2017-08-01 19:14:36

I had an incredible experience at Iron Steed! I got the bike I love, at a great price and I am part of the Iron Steed HD family. Whit and Brian and the whole staff took good care of me. Whit personally delivered my bike to my house – much appreciated. Couldn’t be happier with the entire experience at Iron Steed!

Review №59

2016-09-24 05:03:56

Very good service on my V-Rod. Starting problem diagnosed + fixed; new tires at 20% off. Will bring my bike back for regular service + recommend them! Good customer service; just need work on calling customer back with updates + getting prices down (above service, battery + 2 new tires was $800+). Recommended. Ask for Bryan in service.

Review №60

2017-10-08 21:04:35

The service was great and the team very helpful. Had a great buying experience, was treated like I was getting a new motorcycle instead of a used one. Everyone went above and beyond to make it a good deal. I just want to say a big Thank You to the whole team at Iron Steed HD

Review №61

2014-07-05 07:28:44

“The ladies at the front counter were amazing. There was a new stock of shirts that had just come in and before they were even on the shelf they were letting me go through the shirts to see if I wanted any which of course I did. I am always pleased with the genuine level of care from the ladies at the counter. I drive from Sacramento because of the selection and how nice I am treated every time. Keep up the amazing work ladies. ”

Review №62

2017-07-20 21:04:11

“I could not be more impressed with the professionalism from all the employees i interacted with. Josh, Jason, Bryan and all other staff including the ladies in sales were very nice, professional and very family vibe there. I love how you guys make it feel like a family and I enjoyed the experience. Thanks again.”

Review №63

2019-10-13 18:44:53

I shopped around for a Harley for almost a year, hitting every Harley dealership in my surrounding area. Buying a Harley is a big deal! You dont just settle. Iron Steed Harley Davidson was by far the friendliest and most welcoming shop I went to. The staff was amazing, and treated me like family. Huge shout out to Teddy Bear for the hook up and hospitality. And a huge shout out to Dale for the awesome road trip/test ride! Thank you

Review №64

2014-06-15 19:39:26

“Having been there a few times, staff has always been smiling and helpful. I work customer service so I appreciate that. It is also genuine. Sat. I came in and got some gifts but also had to get a part for my husband. The guy at the counter was very helpful, smiling and not at all condescending in his attitude. Honestly there is another dealership in the area we frequent. Clothing staff ladies are great- but the service /parts dept. I dont think I have ever seen any of them smile or even acknowledge you with a hi if you walk by. Ironsteed staff does. Thank you. ”

Review №65

2020-07-11 19:04:12

Got my scheduled maintenance done and new tires mounted. Service advisor Jerry was awesome. He explained everything that was done to my bike in detail, and as always it was a great experience. I ride here from Sacramento for service even though there are 3 dealers closer to my house

Review №66

2018-12-09 03:40:59

“Ive had great service from Bryan-finance manager, Derrick- parts, Anthony-service, Lauren- sales, and Jason-sales manager.The team is patient and ready to answer questions. I travel 2 hours just to get to their dealership. The trip is well worth it!”

Review №67

2020-03-09 02:28:31

Had an awesome experience with the purchase of my new Road Glide here. Teddy Bear, Bryan and the whole crew there were super helpful and made it a point to take care of me and my family. I will definitely recommend to any friends or family to come here.

Review №68

2016-12-23 04:49:52

Jeremy set up my service appointment and Butch made sure my bike was serviced in a very timely manner. Since I live almost 2 hours away and didnt get there until after 11:00, he made sure my bike was ready early enough that I wouldnt be riding home in the dark! You guys are always so friendly and make sure everything is perfect. Thank you so much, you are why I will always keep coming back.

Review №69

2016-11-27 16:57:07

“The title pretty much sums up my experience @ Iron Steed. Dalton knew what I was after and he worked hard to make sure every aspect of my purchase was PERFECT. The financing was Painless The choosing was Exciting I wasnt rushed or told Oh you should get this bike or that bike. Dalton Renewed my faith in what a salesman should be.The Dealership and its employees were Fun.The atmosphere at the dealership was Energizing yoy could tell everyone loves where they work. Dalton was Charming and warm he made us feel like family and finally The dealership had so much to choose from it was a very Tantalizing day...I felt like I had a new family by the time I was ready to ride home.”

Review №70

2016-08-25 01:46:12

I am so happy with my service at Iron Steed. I was having some issues with a noise that just didnt sound right to me. Had it to another closer to home dealership, just wasnt happy with what they were telling me. Needed a second opinion for myself. Brought it in for a service, found a problem, fixed, and felt a whole lot better riding on our 3359 mile trip. Thanks Butch for your patients with my concerns.Sheila Fisk

Review №71

2022-03-22 15:19:08

What a great buying experience. Worked with Vagon, CJ, and Josh to pickup a Sportster for my wife. Looked at and test road the bike. Since it was the first Harley I ever bought, I need time to research and learn about the bike. Vagon was very patient and at no time was I rushed into a buying decision by any of the staff. CJ worked with me on a fair price and made the financial part very easy. Josh wrapped it up with the final paperwork.The whole team worked really well together and it looked like they really enjoy what they do. The entire vibe of the place is really laidback and friendly.

Review №72

2021-06-26 21:52:43

Staff was excellent 👍, Logan is an awesome sales rep. They worked with me to find my dream bike. Huge kudos to everyone who works there, they treat you like family.

Review №73

2016-02-26 18:39:55

Bought my Bike at Iron Steed almost 3 years ago and have always been satisfied with the service and Professionalism at the dealership. Go on many of the Dealer sponsored runs as well as Some HOG runs and always enjoy the people and the experience!! Keep doing what your Doing over at Iron Steed, you not only have a great dealership but have created a family as well”

Review №74

2021-07-14 00:21:24

Awesome customer service. Every time we come in we are greeted with a smile. Linda should probably get a raise.:) We will continue to come to Iron Steed and will refer our friends & family.

Review №75

2016-04-30 00:47:21

Ive had the opportunity to talk to several employees at this store. Ive gone in there for helmets, clothes, and a couple of jackets for me and wife. Everyone of these guys are very knowledgeable and a joy to deal with. Jenn has been very helpful and friendly each and every time. Nice place to shop!

Review №76

2021-10-18 16:37:07

Just picked up my new to me (used) bike from Iron Steed HD last weekend. This is my 4th harley and I really like this dealership. CJ, in sales, was friendly and informative with a no pressure sales style. Finance worked with me on the price and I got what I wanted. Service was friendly and professional. I will recommend this dealership. Thank you!

Review №77

2018-06-04 02:22:21

It was a real nice activity today with everyone participating and enjoying the day even though it was hot

Review №78

2017-08-26 18:18:44

Best dealership ever, no pressure, friendly and helped me into the bike I needed. The staff took the time to help me decide and select the right bike for my purposes. And I couldnt be happier, love my 2017 Street Glide Special! You guys are the best :) Special shoutout to Josh Stiede, for being a great help and such good manners! Many thanks!

Review №79

2021-05-09 22:45:50

The motorcycle training school is good, Went to buy a Harley sportster had a deal worked out needed time to think about it. I went back two weeks later to buy the same bike, And was told due to their inventory they couldnt give me the same deal... I thought car salesmans were bad Just makes me not want to go back there to buy anything Ill go to Concord, Sacramento or Oakland. I just didnt have a good experience. Just my opinion...I normally dont take time out of my day to write a review. But after today Trying to buy a Harley Davidson for the 1st time Kinda sucked. I felt like my business did not matter.

Review №80

2017-01-08 19:53:42

Cory assisted me with my first HD purchase. He made it quick and easy and the whole process went very smooth. Also the other employees that assisted with my purchase were great as well. I had an excellent experience at Iron Steed.

Review №81

2022-03-02 03:36:05

Bought a street glide from the awesome guys! They were all great! Would definitely buy from again. I am extremely happy with the bike and the transaction with the team!

Review №82

2018-09-14 19:52:13

“I have, and will continue to, refer people to Iron Steed. Jason has been stellar since the first day I walked in. Josh is extremely knowledgeable across the board, and assisted in every aspect of this purchase. (Sales, Accessories, Parts, and Service) Bryan made the purchase possible by securing the best deal possible. I thank you all.....”

Review №83

2019-09-03 15:34:23

My Harley shop of choice for HD genuine parts, they never seem to have what I need in stock but always are helpful and get it quickly. That being said I usually come if for rather obscure parts that most shop wouldnt stock. Great folks to help you in your Harley. Ive only been in to the parts department at Iron Steed, never had them work on my bike or bought a bike from them.

Review №84

2022-06-05 06:08:34

Friendly staff. We werent looking for a new bike, just checking out womens clothing. Which was very very disappointing .For a large, off a main freewayHD shop, the selection was minimal to say the least. The mens choices were much larger. Bummer for us lady riders.

Review №85

2017-12-03 19:06:47

The employees (all employees, from parts to merchandise to business manager and sales) worked hard to make the process of buying a bike, a great experience. Everybody was polite and respectful. Id definitely recommend Iron Steed to myfriends.

Review №86

2022-09-07 02:17:55

Great experience!!! These people are very friendly and very helpful. They didnt pressure use to buy anything and worked with us on our time. Big thanks to Alan, CJ, Angela and Dylan

Review №87

2016-07-12 13:39:22

“Steve made my purchase easy and quick. He is very much focused on guest service and took all my requests as a priority. ”Recently I came into Iron Steed for service. The work I requested was explained to me in detail and Bryan also asked one of the service techs to walk me through the service. Cant say enough great things about Bryan, very helpful.

Review №88

2018-05-26 03:17:31

Jessica helped me get enrolled in the rider safety course. She was super helpful and knowledgeable with all the info and questions I had and needed. Everybody I talked to at the shop was also super awesome and friendly. I will definitely be back to Iron Steed.

Review №89

2017-11-19 18:34:23

Made my trade in and purchasing process of a new Harley completely painless. They genuinely care about their customers and have a great attitude. You can tell the people at Iron Steed take great pride in what they do!

Review №90

2016-03-05 06:45:32

“I just want to commend Butch and his staff for absolutely going above and beyond the call of duty when assisting me with modifications to my 2014 CVO Road King. I had some issues with customization and suspension, and the service staff at Iron Steed really took care of me. You guys have my undying loyalty-my bike fits me and rides like a dream now. Keep up the great work!”

Review №91

2016-03-11 00:55:46

“Dalton was my sales rep and very happy he was. This was first purchase Ive made were the rep made it easy and did all he could to help get me on my bike. Knowing I was leaving for Arizona the next morning he made sure I had everything ready to have my brother pick up bike once ready for delivery. When I move back in May Im definitely coming in to dealership for all my needs.”

Review №92

2016-09-24 01:58:50

“Outstanding personalized customer service assisted in my most recent service and accessory add ons. Brandy made sure I ordered the appropriate accessories (Heavy Breather kit, saddle bag lighting, digital fairing glow run lighting and other accessories) and that the repairs were done on time and to my satisfaction. Because of her experience/understanding of my customer needs, I did not have to make a separate trip to the parts department to order my accessories. Brandy assisted in making sure my items were ordered, delivered and ready for installation when I dropped my m/c of for my service. Made me feel as my business mattered. More importantly made me want to continue having my m/c serviced at Ironstead.”

Review №93

2015-05-16 21:22:06

I highly recommend to go to this dealership. All the guys at the dealership were super helpful and awesome. They made the experience of buying a bike fast and simple. I had problems with a insurance company and for lack of words got screwed. The guys at harley stepped in and got me insurance within 10-15 mins and got me on the road. I can not express in words how grateful I am and how pleased I am with there professionalism. I highly recommend this dealership for anyone looking for good service and awesome bikes for sale. I definitely will be buying all my future bikes from here.

Review №94

2017-03-11 17:34:34

I went in and needed professional information on how to get my feet flatter on the ground. Jeremy took his time and gave me three recommendations and tells be the plus and minus of each. He even called a service guy out to tell me his experience with a certain shock. The integrity and professionalism of Jeremy is why I will not go anywhere else. Plus your coffee is good. ”

Review №95

2016-11-03 03:22:53

“Went way out of his way to assist us. Stayed long after closing time and even let us drive his personal bike to gauge best handle bars height to purchase. Very friendly, helpful and considerate. Also included in all the extra effort was Brandy. Great folks!”

Review №96

2018-09-03 17:50:50

From the moment I originally walked into Iron Steed Vacaville I felt like part of the family. It wasnt until months after I got my motorcycle license that I finally decided to purchase my first Harley. When I walked in for that purchase everyone remember both my husband and I. From the test ride, to financing to closing the deal, everyone was absolutely amazing. Thank you Josh, Jason, Eric, Jessica and Bryan for being so accommodating!

Review №97

2015-03-09 01:47:21

“I must say they all the folks (Armando, Jason, Bruce and John) were great and made it easy and a great first purchase of a HD.I had been in few times and talked to Armando R. about many questions I had about the bike and he made it a no pressure choice of mine to get the bike. Armando did a great job to help me get a great deal and ride off happy with the choice I made then went way out of his way to help get my truck home so I could ride off. ”

Review №98

2020-07-27 16:43:22

My experience at Iron Steed Harley was outstanding, I purchased a used BMW and couldn’t be more satisfied with the deal made. Teddy Bear went the extra mile to make sure I was indeed satisfied with my purchase. After I left the dealer I took the bike home, I also have a Electra Glide and was moving it out of the way in my garage so I could put the BMW in. When I went to put the Harley back in I forgot to put the kick stand down, needless to say the bike went down and was too heavy for me to upright it. I called Bear, he and another member of his team came to my house and raised the bike up, now that’s going above and beyond!!!

Review №99

2014-05-27 19:25:25

“Ive had the pleasure of working with the service department on two separate occasions. They replaced the tires on my Road King while I was traveling and performed 10K maintenance on a Fat Boy I purchased in the Bay Area. Maintenance was not limited to specific tasks but mechanics checked motor mounts, loose parts, etc. to make sure my bikes were safe in addition to performing well. I appreciate the above and beyond treatment that I received. Thanks. ”

Review №100

2014-05-27 17:36:54

In my many visits, I have never encountered anything but courteous, prompt and very helpful employees. Best HD dealership I have ever had the pleasure to visit. Your gatherings (parties) are what make legends. Keep up the good work!!

Review №101

2014-05-20 22:09:04

1k service took a couple of hours but I didnt mind waiting. I just looked at stuff at the clothing department and ended up buying even if it was not planned. Everybody is friendly and helpful. They are always willing to answer my questions. I felt a bit intimidated to ask questions at first but I have proven myself wrong after observing how staff communicate with other customers and talking to them directly.

Review №102

2016-08-17 17:29:42

He is always happy to help and even when I ordered the wrong part and he has to go back he does it happy or at least with a smile and sucks it up. He educates us a lot parts and accessories. It is a pleasure to deal with him I will let people go ahead of me till he is free. Great man to do business with.

Review №103

2020-05-23 16:10:31

Teddy, Alan, and Bryan are 3 top notch guys. Great conversations, no aggressive selling tactics, and no bantering over price. They treated my wife and I (even our dog) like we have been knowing one another for years!I’ve never had an easier experience buying a motorcycle before and this is my 4th bike but my 1st Harley. I have a Harley Davidson less than 5 minutes from my home, but I will only purchase from Iron Steed.Thank you all for accepting me into the Iron Steed HOG family! Shoutout to the ladies at the service desk and the service team for making sure I had everything I needed to have a long happy life with my 18 RGS

Review №104

2018-10-20 02:54:29

I went into the shop to buy some stuff for friends and a new helmet for myself. I wasnt there long at all before Jessica came to the area where I was browsing and asked if I needed help. She was super patient as I tried on a bunch of helmets, and eventually bought one. Great customer service!

Review №105

2021-11-27 01:58:31

I had a great time looking at bikes with Josh; I wasnt sure what I wanted and he helped me narrow it down really easily. Buying the bike was just as easy and the staff was super friendly.

Review №106

2018-08-06 20:20:13

“I go to Iron Steed Harley Davidson at least two times weekly when I am in town. I have purchased several Harleys from them. I purchase my parts from them instead of using JP Cycles, Drag, Dennis Kirk, or other catalogs. My dealings with then have been very good. When I have encountered problems, Aubree, Ray, Dale, or the or Butch have listened and have worked with me to resolve the situation. Every thing has been great and I have never had a bad experience.”

Review №107

2020-07-09 07:17:59

Awesome place to buy a motorcycle Brian aka teddy bear is the man to see he not only stayed late and helped me get the bike I have wanted for awhile he even checked on me to make sure my girlfriend and myself made it home after we finished as we had almost a 2 hour ride ahead of us now that’s service will definitely be back in the future. And for service go see Jeremy he took care of my girlfriends bike after multiple complications with the bike when she first purchased it.

Review №108

2015-12-09 20:32:14

“Vanessa Turner was her cheerful and helpful self as always. It is a pleasure coming into Iron Steed Harley-Davidson and being greeted by so many nice people. I dont know when I ever came into the dealership and hadnt been taken care of without a smile and a good attitude. Thanks for being there for us and Thanks for having Vanessa as an employee.”

Review №109

2015-12-24 07:39:53

Dalton was great! He was polite and knowledgeable. Brandon was great too! My test ride was amazing. This Harley Davidson Dealership is by far the best. My past experience with Harley Davidson paled in comparison. Thanks so much!

Review №110

2023-05-31 21:55:06

Do not buy 2023 Harley anniversary edition worst decision i ever made spent 40k feel like robbed breakdown in first ride $400 towing bill call dealership 3 time at service no reply from 2 answer is we are very busy and don’t know when we can schedule in Finley towed to Folsom Harley waiting to see what’s wrong

Review №111

2020-01-17 15:24:30

Excellent customer service, always willing to help,not pushy,just s great crew,help support this local dealership

Review №112

2016-04-27 02:14:25

“I had a couple issues with the used bike I purchased !! One item was an aftermarket electrical module the other was an oil leak in which the removed the burnt out module so the tail lights worked. Properly at no charge and the oil leak was loose transmission bolts and they split the cost with me 50/50 and I have heard stories of these guys helping riders out in their parking lot with simple items and sending happy riders on their way !!”

Review №113

2016-11-27 03:46:31

“Always great service from Iron Steed. Whether it is with Butch, Bryon, Jeremy, brandy, etc. 2 issues with HD products Ive purchased but has nothing to do with the service from Iron Steed. The great service from all departments at Iron Steed is thereason why Im a very loyal customer.”

Review №114

2023-09-30 21:37:23

Comfortable atmosphere, friendly environment and staff. It was my first time and Id definitely come back.

Review №115

2016-10-28 01:40:08

I have never had a experience before like I had with Iron Steed HD. EVERYBODY in that building was so nice and helpful and knowledgeable. My salesman and now friend Dalton is absolutely fantastic, I will not go anywhere again for HD parts, accessories, extremely. I live in Sacramento, CA and I will travel 30 minutes to Iron Steed in Vacaville, CA any day for that kind of service. I am a customer for life!

Review №116

2016-04-27 23:27:15

Rachelle was very helpful and prompt in our correspondence via telephone and text. My wife and I received up to date information and my DL 389 was submitted in a timely manner that I felt was consistent with my expectations. Courteous and helpful are the hallmarks of good customer service and Rachelle delivered, thank you.”

Review №117

2015-09-03 20:50:03

Im a voluptuous woman and most motorcycle gear is too small for my chest. Iron Steed listened to a request to have larger sizes for woman. Now I can go to one of their events, which I must say are awesome, and I can find something for me in the clothing department. I always walk away happy when I can find clothes that fit and I get to buy something new. I love everyone at Iron Steed.

Review №118

2015-01-26 22:33:37

This is the very best Harley Dealership you will ever find. They stock the bikes we ride most and the bikes we wish we rode most of all. The parts department carries a wide selection of the parts we riders use. They stock the latest safety equipment. LED lights for those negligent drivers that text and wont see you without them. The service department is fast and efficient. Your bike will be done on the day and time you are told it will be ready for you. Dont go anywhere else. IRON STEED has it all.

Review №119

2016-08-02 14:58:40

I found the sales staff, in particular Mike Dolan, to have a long term approach to matching riders to their ride. Not once did I get are you ready to do this! It was a smooth supportive process of deciding exactly what I was looking for in the Harley experience.We found Jenn in the merchandise department to have a similar personality. This must be top down or the owners should just count their blessings they found the right people!Taking the new rider course was a huge step up in learning the right way to ride even if youve been a long time rider. Keeping you safe was a big part of the intensive class and Steve Estarziau nailed it.Well be long time supporters of Iron Steed!

Review №120

2017-09-06 22:48:45

. “I dont remember the names, but all the sales ladies were very helpful and assisted me in finding the perfect boots for my bike! Also, I recently signed up for the safety riding course, and the service on that was also excellent!”

Review №121

2017-03-22 20:09:56

Well I went in looking to purchase a new ride! The entire staff were extremely friendly, helpful and very family oriented. It was a fantastic purchase experience and I would HIGHLY recommend the folks at Iron Steed HD for all of you HD Needs!

Review №122

2019-11-09 05:12:22

Traded in our bike for more horse power! Great staff, great selection. Went above and beyond to make us smile. Everyone we worked with was awesome.

Review №123

2023-07-21 19:55:38

This was not my first new Harley, but it was my first bike from Iron Steed. I was well taken care of from the minute I set foot onto the yard. I saw everything I wanted to see, and I received answers to every question. The process was painless and went very well. This feels more like a family operation than some of the high pressure dealerships. Very easy and enjoyable. As it should be. The Service Department really did a great job getting the bike ready and I cant wait to bring it back for its first service!

Review №124

2017-05-14 21:57:35

“i brought my 05 ultra classic in to have a champion reverse gear and a towpac sidecar installed by your techs. i had called a couple weeks ahead of time and gotten permission to have the sidecar shipped directly to you and that sure helped me out as it is larger than i can easily transport. when i walked in butch saw the reverse gear box and knew who i was even though we had only talked on the phone. and he had an amazing attitude. the whole team seamed eager to take on an unusual challenge and several employees came to share our excitement and tell us their experience with both the sidecar and the reverse. i was also greeted warmly by dave in parts and jason in sales both remember my name every time i visit. i have bought three harleys from you and the experience has wowed my wife and i each time. and dave has sold me thousands of dollars of parts with a smile and some great advice. as an aside i know at my work customer praise means a lot so if you want to share this with them i would greatly appreciate it. you have a great team”

Review №125

2017-04-21 02:49:03

Went into iron steed cause of a bike I seen online. Talked with big Cory in email. Finally went down and talked with Jason and went for a test ride. Ended up buying it. Didnt feel like I was pressured or in a rush. The entire staff there is awesome recommend it to everyone!

Review №126

2021-09-27 18:30:20

Contacted many hd dealers none would give me a quote on the 2021 cvo tri glide was ready to give up. Saw Iron Steed had the one I wanted contacted them and they agreed to sell it at MSRP. Went in to talk to them about trike and within two hours was out the door with new trike. Will recommend them to all my friends.Thanks Jared for all your help

Review №127

2020-11-01 02:29:31

Shout out to Brian aka teddy bear 🐻 for the excellent service yesterday at Iron steed harley davidson in Vacaville. Really kool dude super friendly and very knowledgeable about the bikes he sells. Treated me like family and got me a 2017 street bob that Im very happy with. If your looking to buy a buy I highly recommend you go see brian widmar at Iron steed. He will hook you up!!!! Thanks again brian

Review №128

2019-03-29 23:27:40

Iron Steed Harley Davidson is THE BEST!!!!! We ride 3 hrs just to take our bike here for service. Lauren, Jason, Derick, Jess, Bryan and the Team are AWESOME!!!! They have gone above and beyond to get us back on the road after losing both our Harleys in the Camp Fire. We will ALWAYS take the ride to service our bike here. LOVE THESE GUYS!!!

Review №129

2017-05-19 14:41:16

Spent 4 hours for an oil change and recall issue that took .6 hours. Most of that time was waiting for the detailer to wash my bike.Then they didnt give me the certificate for the recall. They apologized. But it made me look at my ride hard. I saw that my dip stick was now stripped and my battery cover was replaced with a chipped one.

Review №130

2016-07-29 18:46:44

My husband and I just purchased our first motorcycle and HD. Everyone was so friendly, patient, & helpful! From Steve our salesman to Jen in clothing measuring & helping us with helmets, & Chtistina in thr finance office. Everyone made us feel like we were family, we felt right at home! Will be buying a second bike in the spring with Iron Steed, and will be recommending them to everyone we know!”

Review №131

2016-01-20 13:58:46

“After coming in to Iron Steed and finally making a purchase and all follow up visits as well I have been greeted by Jason and the entire Iron Steed clan as though I am family. I have grown to really appreciate this and the entire dealership and all departments. I will continue going to Iron Steed and well I already want another HDMC but that will have to wait but I know exactly who I will come see. ”

Review №132

2015-04-12 19:34:33

Jeff Mckillop has been a great help determining best options for upgrades on my 2015 Road Glide. He is very knowledgeable and quick to respond to questions that I had. I will certainly recommend him to friends that will be looking for guidance on future upgrades. Iron Steed will continue to profit from Jeffs great customer service. Thank You Jeff will be calling you soon on the next upgrade. Steve Costello

Review №133

2014-06-18 23:46:06

“Roy is a great guy and helped me get into my new Harley. There was no high pressure sales like in some places. Roy was very friendly and took plenty of time to answer questions and help me out. I will be a return customer here.......”

Review №134

2022-08-07 00:22:38

For surely recommend going to iron steed for a bike they have great service! The workers there are awesome they had great attitudes and made me feel like I was part of their family, thank you iron steed‼️

Review №135

2017-11-07 17:53:48

Lauren was awesome, really helped me make a choice on the bike, with no pressure. I went to a bunch of HD dealers and by far Iron Steed demolishes them all on customer service. I will making the trip 100 miles to see them for my next bikes.

Review №136

2021-11-01 16:03:47

Very helpful and a cool group of people hunter al and Brian can help you with every need possible

Review №137

2020-05-15 17:11:29

TEDDY BEAR! If you go to Iron steed, ask for Teddy Bear! My husband and I were on our way out the door and here comes teddy bear runnin out to us to make a deal...which we did. Ended up leaving with a 2020 Street Bob thanks to this guy. Overall the whole crew was welcoming, very chill and down to earth. But, if youre looking for the best, ask for Teddy Bear, he will get you dialed in.

Review №138

2017-06-22 20:11:25

Butch has always been awesome when my bikes broken and its something that I cant fix myself it goes to iron Steed Harley Jeremy is awesome also Ive only dealt with him a couple times but theyre my guys for sure.also gray is also very helpful. Thanks Iron steed. Hot rods and Harleys was a good time thank you

Review №139

2016-02-24 22:42:53

Kudos to Bryan in Service and Iron Steed HD for outstanding service and customer service. Bryan goes above and beyond to understand the customers needs and desires and does his best to satisfy them. Keep up the good work guys. You guys rock.

Review №140

2021-03-30 16:58:45

Amazing service showed up 10 minutes before closing Sunday and still greeted me and showed no signs of bothered that it was closing time made sure to give me a great deal that worked with my budget and closed deal same day.. definitely recommend them everyone their was extremely nice and helpful I appreciate y’all 💪🏽💪🏽💯

Review №141

2018-05-29 19:51:52

A. “Easy to talk to kinda guys (Jim & Corey). Not pushy, understands how this all works which makes it simple to make the deal happen! Super pleased walking out of there with not just there service but everyone who helped. Great place to do business.”

Review №142

2016-07-19 14:26:39

One week prior to a 5200 mile road trip, I took the FLHTK in to be serviced. We found that the main bearing had failed. The service department went well above and beyond to get The Motor Company to cover the repairs under the warranty, basically rebuild the engine and back to me asap. The trip was delayed by 1 day, not bad considering everything that had to happen. I rode the bike on the trip, breaking in the rebuild while on the trip. The bike performed flawlessly on the trip and continues to do so. Well done guys!”

Review №143

2014-05-05 04:51:55

“Stopped in on our way to my daughters in Walnut Creek to buy a couple shirts with my wife toting my daughters dog in the store & I have to say the staff was very friendly & helpful. Probably the nicest Harley shop I have been to. ”

Review №144

2016-02-24 15:55:37

“Mike was expeditious with our parts and needs, and extremely helpful in doing paperwork between us and our insurance company USAA. Best care Ive received in any type of service yet. We were very impressed at the attention and professional services throughout the precession. Thank You Vacaville Iron Steed Harley Davidson. Greg Peterson

Review №145

2018-02-11 16:59:16

Took my bike in to gave a few things done. Jerry was my mechanic. He knew his stuff, he also saved me from spending at least $300. Everyone was friendly and helpful as well.

Review №146

2017-03-13 17:56:34

“We brought our bikes in for the free inspection on Saturday and they found a few things on Sharons Street Glide. We were doing the St. Pattys ride on Sunday and needed her bike fixed to ride. Butch had it fixed by the end of the day and she was able to ride on Sunday. Butch has always gone above and beyond for us and he is just one of the reasons we always come back to Iron Steed. You got a Rock Star service manager!”

Review №147

2019-08-27 20:57:41

As usual, one phone call to the service department and was in the next day. Warranty work, and 24 hours later Im back on the road. Have never had a bad experience at Iron Steed. Love this place

Review №148

2014-05-27 14:08:24

I bought my bike here because of an experience of a friend of mine back in 2003. I remembered how the people were and when I decided on a Harley, I knew where to go. I have never been disappointed -- from the sales to to accessories, service and clothing, the people at Iron Steed make the experience. Yeah, Harleys are expensive but these folks make it more than worth it.

Review №149

2016-12-30 03:16:14

Had a great experience buying Christmas presents. Brandi was a huge help in finding everything we needed. Well definitely be back for more goodies. Thank you Brandi & Iron Steed!!

Review №150

2014-10-09 06:21:01

“I have to say we enjoy shopping at ISHD & try to visit regularly. I wouldve checked all the girls in motor clothes for the wonderful attitudes & always so very helpful & cheerful no matter what. Christina is another helpful employee that always goes above & beyond to make our visit so much more enjoyable! All the girls in motor clothes Rock!!! Theyre the Best!!!”Kathy LVacaville

Review №151

2022-05-15 04:57:12

Very welcoming great service they will make it happen

Review №152

2016-08-11 15:40:10

“This was a fantastic team effort from the first call until the work was complete and the bike delivered back home. The service desk, drivers and the front desk. All communicated well and made me feel like I was number one. ”

Review №153

2014-05-27 17:11:04

Greetings,I was having an mysterious issue with my 2014 Street Glide Special Infotainment / GPS system. I called iService and Butch had me bring the bike by immediately, took a look, uploaded the latest software update, checked my tire pressure and off riding I went. Since this is Harleys first year with this Infotainment system, I am concerned when the system seems to not work correctly or operates mysteriously, Iron Steed, Service department, folks were thoughtful and willing to help immediately. Great Team you have at IS, same day service was awesome.Regards,Vincent

Review №154

2015-03-11 13:35:38

I was raised in Davis Ca and was looking forward to riding my wide glide on some of the roads I road when I was a teenager. Unfortuneately my bike broke down. Iron Steed Harley came through and fixed my bike. I was extremely happy with the service and being able to get me in so quickly.!!!!!!!!!!!! Thanks Iron Steed!!!!!!! Its been three years since my last visit. I live in Polson Montana

Review №155

2021-12-18 09:08:19

I totally recommend the people to take the Motorcycle course here. Sheila and James are great couches!! They have a lot of patience to teach andthey always tell you every detail of what youre doing wrong until youll get it right.

Review №156

2018-05-31 17:50:03

Lauren Mahoney is the real deal. Extremely competent and knowledgeable about all things Harley. No pressure, no uncomfortable secret or long drug out haggle. Was test riding by 4pm, left by 6pm with my new 2018 SGS Blacked out beauty. Could not be happier! Only negative is Ironsteed will need to order womens logo t-shirts, they only had mens to choose from, um no.

Review №157

2016-08-13 23:15:29

Dalton McAdams called me and got some bike info, he worked with me on a few different possabilities. Once I decided on the bike I wanted he helped me get to where I wanted to be $ wise. He is a great guy and still helps me with questions I have. Everyone at Ironsteed is awesome and really helpful and friendly. Thanks Dalton for my new 48 and all your help!!!

Review №158

2017-06-17 15:13:46

Ironsteed HD is the only place I trust for all my service needs on my 2012 Road King and my 2005 Road King. It can be a little pricey but the quality and professionalism of the work they do is unmatched. I would not use or trust any other shop other then Ironsteed HD!

Review №159

2017-06-29 17:32:52

Keith is new to the sales floor and I would recommend him to anyone, whether youve been riding for years or brand new to 2 wheels. He was helpful and glad to answer any questions.

Review №160

2016-05-17 20:19:39

Lost my hair from chemo. Hard to find light head covering for men. Went looking for doo-rag to cover my dome. Nice selection of styles and designs. Bought three and wear them every day.

Review №161

2021-04-30 05:54:46

Best sales guy ever if you need a bike ask for Logan !!!He got me in a 2021 roadglide with no problems 💪🏽🔥. Other places where playing games. Gave him a cal and got me right !!!

Review №162

2021-07-11 19:42:41

I had great experience when i went to for my first oil change on 2021 low rider s,that whole staff is friendly and great customer service,kevin was one of the guys that worked at service deparment was real helpful and real knowledgable,he answered every question i asked him,hands down best staff ever,i wish every store i walk into had a staff like this,if i had four arms i give this staff 4 thumbs up..thanks again kevin for your help..👍👍😁👍👍

Review №163

2022-05-13 19:48:46

Great staff here. They made it happen to get me my dream bike. I highly recommend this establishment if you are in the market for a bike.

Review №164

2021-04-23 22:55:49

Im not a big Harley guy but I love the folks at Vacaville Iron Steed. Always very friendly, inviting, and knowledgeable. I also love their take on covid and masks.

Review №165

2017-09-27 17:24:13

Best experience i have ever had buying a motor cylce. This is my thire bik first harley. So to start. I frist walked in cause ur sign test ride any bike. I meet with chris williams. He answered all my ?s, the next day i came in to test and chris was busy but he had Witt. Take me out on a test ride. Witt also was great. After the ride i meet with Jayson. And he answered even more questions and was awsome. I then come back for the 3rd time and jayson and witt werent there but chris was. So he was perfect answered even more wuestions. Took care of all my concerns and mad it enjoyable to spend money. After i left. Went dor a 500 mile ride and couldnt be happier. The next day he fallowed up with me to c how i like it and couldnt be happier

Review №166

2021-05-02 01:17:01

My Husband just bought my VERY 1st Bike today, the Crew there were SUPER Friendly, & VERY Knowledgeable, & Made My 1st EVER Experience VERY Special‼️Definitely Ask for CJ to help find the Right Bike for you‼️

Review №167

2018-08-18 18:22:58

I have been searching for a Harley Motorcycle online for years. Decided to check out Iron Steed in Vacaville. Found the VROD on the Iron Steed Website. So, I applied online to purchase my beautiful used ride. Lauren Mahoney contacted me online and on the voicemail. I took a ride on my Honda VFR 800 to work out the logistics . Lauren, Josh, Linda, Jim helped me make it happen. Anthony in Service got my new tire installed the Following Friday evening. Bryan Boudreaux checked the eta on the work to get me on the VROD before the weekend! Thanks everyone who helped me become a Harley Davidson owner. Yeah! I got to ring the bell! Best Regards, Art Stout”

Review №168

2019-05-28 01:03:26

Nice store: got everything I need for my bike.I have a 2013 Street Glide. They have supplied my needs in everything. Good Service Department with excellent service staff.

Review №169

2016-08-10 16:16:37

Hands down one of the best if not the best buying experiences Ive ever had. From sales to management all the way to finance. Dont hesitate to go see Mike D.in sales, Cory E in management . and Michelle in finance

Review №170

2016-09-16 17:15:03

Dalton was great and went out of his way to make sure I was satisfied. I would do business with him again and would definitely recommend him and the entire Iron Steed team to others.

Review №171

2019-07-13 02:16:02

The staff from Manager Shawn, to sales rep Levi, financial guy Brian and the rest of the crew were fantastic. Definitely an A Team. Professional, knowledgeable and very down to earth.

Review №172

2019-02-11 16:00:19

My wife an I just bought another HD after 19 years since our last bike. Dave in Parts has been very helpful and a pleasure to speak with. Also service has been very helpful just for general info and the ladies in sales have been very helpful with helmets and riding gear. So far been a pleasure do business at Iron Steed!

Review №173

2018-06-06 05:35:26

Jeremy and the rest of the crew at the service department are always willing to help out whether your having your bike work on there or not.. their parts department always goes the extra mile when you have that hard to find part whether they have it in stock or have to order it

Review №174

2016-09-22 03:30:48

The dealership as a whole went above and beyond what I have experienced when purchasing from other dealers in the past! We would definitely travel the 200 miles to make our next purchase again!

Review №175

2018-01-12 07:07:19

I dont recommend to take your bike for service...Took my 2017 Street Glide CVO to check for wobble in turns before heading to Sturgis last year, they faulted the back tire, with less than 8 K miles on it and sold me a new tire. But it still has a wobble on it coming down Utah mountains on the way to Sturgis...!!!

Review №176

2018-07-12 21:07:28

Super Super helpful, they were reorginizing their shirts, but still pulled like a dozen apart to let me check out the front and backs. Visiting from the east coast, was no nice to be welcomed like family! Stop in and visit them!!

Review №177

2018-12-19 03:31:43

I would Highly recommend Josh for all my sales needs.. and Dave in parts, for all my parts, and Linda in Motor clothes All were very low key, and extremely compassionate as I went thru the loss of my bike, and some personal property as well as family homes in the recent camp fire thank you all....

Review №178

2024-05-22 18:07:37

Nice bikes and good info

Review №179

2019-12-06 15:32:55

Had a good time at Iron Steed during the VIP night they hosted. Great group of people over there. Free food, Santa, discounts, and of course bikes.

Review №180

2018-07-01 18:34:00

Great dealership. The staff is very helpful. The service dept. Is top notch. Service manager will go out of his way to make sure you are safe on the road.

Review №181

2016-10-14 00:35:52

Theyre OK, Overpriced bullshit cuz its got the logo if you ask me. Relatively nice & friendly staff, Sales OK at best, Service Dept is ok, I would say Parts dept is the highlight of most of my visits!

Review №182

2014-12-20 19:48:39

Excellent experience. I will be sure to visit the dealership whenever I am in the area. We enjoyed making new friends. And...will certainly enjoy putting many miles on our new Harley.

Review №183

2022-09-01 22:55:16

The staff here is always friendly and knowledgeable. Ive been to dealerships across the country, this is truly my favorite.

Review №184

2016-09-22 15:29:37

Extremely impressed with the selection of motorcycles the overall cleanliness of the dealership the massive selection of merchandise and the knowledge of all the employees in the different departments that I dealt with that day in service parts and in merchandise also in sales thank you for a great experience and looking forward to a long relationship with iron steed

Review №185

2021-05-09 04:13:40

Logan lackey and the crew at Vacaville Harley are the real deal bought my first Harley today and couldn’t have asked for a better experience!! Defiantly going back!

Review №186

2019-10-20 01:13:23

The staff at Iron Steed was awesome. They made a good deal very easy to do. They know their stuff! I highly recommend them

Review №187

2016-12-30 22:56:07

Best dealership in the area. Only eagles nest in lathrop comes close. They have events once a month and they have the best deals in town. The girls are gorgeous and the events are actually alot of fun

Review №188

2017-03-04 22:11:17

Went to see about getting a new bike today. They totally ignored me. Not even an acknowledgement of my presence. Last year when I was shopping for my last bike the same thing happened so I bought an Indian. Im I wont be spending my hard earned cash at this place.

Review №189

2016-08-27 20:02:13

“I had an outstanding experience when purchasing my bike. Jason and Christina made the process painless and were able to answer any questions I had.”

Review №190

2017-10-06 22:01:42

I went in with me brother who rides a Harley to get my class to learn how to ride. It was fast and I loved how excited the employees were when I told them how I wanted to start riding. I felt at home.

Review №191

2021-12-05 05:41:46

Friendly and knowledgeable. I enjoyed my visit because of the gentlemen at the front desk. Thanks for answering questions about my Dads bike.

Review №192

2021-03-27 23:26:32

I went recently as I was masked up as signs express this, but yet most employees were not wearing masks. I wear my mask to protect you, it would be nice if you all wear them to protect me. Ty

Review №193

2018-02-23 01:47:18

There are so many douchebags just killing time by loitering in the store and pretending to be outlaws. Since I dont fit the demo, I was basically ignored by the staff. I was there to buy a gift and I will not go back.

Review №194

2023-04-14 22:13:26

Really nice store with all prices listed on bikes. Good prices and clean store.

Review №195

2017-10-04 18:03:17

Excellent people skills from everyone I met. No high pressure, Lorna was knowledgeable and professional with the complete sales process, and made the whole process enjoyable.

Review №196

2022-03-20 02:59:02

Every one was nice, we made a deal on a Trip Glide almost brand new only 2000 miles on it!!

Review №197

2022-04-10 19:36:59

Vagon, CJ, Thomas Katelyn and team were awesome! Totally up front about everything and very helpful! I will be back!

Review №198

2018-01-06 02:57:52

My wife and I have been customers of Iron Steed Harley Davidson for a few years and the staff has always has always been wonderful. I would highly recommend doing business with Iron Steed Harley Davidson.”Matt B.

Review №199

2016-09-23 02:27:18

I only use Iron Steed for my genuine parts and service and the number one reason is Mike Dolan. For over 5 yrs, Mike has always ensured I was well taken care.