Bill has been my tax advisor for 4 years straight. Great guy with great personality. Always helpful and explain what I need to know in depth. Always receive good amount of refund.
Gary Rattray helped us out with our taxes this year and it was a great experience! He found out that TurboTax had messed up our return and got us the refund we were actually due.We made an appointment and were seen instantly as well.
$150 for 30 minutes of clicking buttons on a mouse. Absolutely insane. Wouldve been $70 but I had an unemployment wage reporting of $2500 from last year. So because of that, were gonna click a few more buttons and charge you an extra $80! :) Disgusting. And Im half to blame for continuing to sit there after realizing it. This company either needs to lower its prices or go out of business. There is NO justifiable reason as to why it costs ONE HUNDRED AND FIFTY DOLLARS for THIRTY MINUTES of CLICKING. Please, do your fellow Americans justice by rating this business one star and enduring their slow decay, until they lower their asinine prices. Support your local businesses. Thank you.
Absolutely terrible. So far I have been waiting over 1.5 hours. No one called to let me know my attendant was behind … every 30 ish minutes they tell me “10 more minutes”. The whole staff is unorganized and not proficient.
William Still has been our tax specialist for over 10 years, and it is always a very pleasurable experience. He is extremely knowledgeable about the current tax laws which gives us peace of mind each time that he prepares our taxes.
We have used H&R Block for several years and have always had great service. William Still answered all my questions, and gave options so I could decide what worked best for me.
Communication, if the preparer is out of the office and cannot answer emails, they should either communicate they wont be in until... Date or have email forwarded or out of office reply. It was frustrating to send 3 emails without a response for 4 days.
I love H&R Block and Leigh-Ann Filoso specifically; shes helped me with the last 4 years of taxes and is great every time!
William Still has always been a pleasure to work with. He is through and very knowledgeable. We always leave with peace of mind.
I love seeing my tax lady, Rose Marie, every year. She’s nice, friendly, and I trust why she says. Has me in and out of there in no time.
Thank you Ms. Rachel.
I have been coming to H&R Block for years and really appreciate Rachels professionalism and friendliness.
The person who helped us was amazing! She took her time, built rapport and made taxes seem easy instead of a stressful situation.
She was super helpful and went iut if her way to assist me.
I have my taxes done by Rose Marie Fejeran for many years (decades) I have very high confidence on her work.
Ive worked with RoseMarie Fejeran for a couple of years and I will continue working with her as long as she is at H&R Block.
We have been with Gary Rattray for over 10 years. We thank him an H&R block for your service
We have been working with Marissa and have never had any issues.
Very friendly and understanding. Ive my taxes done there for the past 3 years. Ill get my taxes done again there next year
They were very helpful and explained everything in a way we can understand.
First of all because Ive done my taxes every year with tax person marissa beaman she is fast and nice and helpful
Nice people. This and quality service complete understanding and patience Is with a quality job.
Ive been a return customer...Gary has prepared my taxes for years and is very helpful..
Marissa is just great and I have a piece of mind knowing she is doing my taxes.
Feel I get max return, without errors and I truely enjoy Rachel.
Rose-Marie Fejeran made the experience easy and stress free.
Friendly patient service . Went the extra mile. Thank you Liegh Ann
I used to only come to H&R block to see Lidia now its only for RoseMarie Fejeran.
My visit was pleasant, they treated me very quickly
Because Marrisa provided us with the right information and she was extremely helpful
It is a quick and simple process. Gary Rattaray is also great to work with.
Fast and wind low costing thanks H&R block. See ya next tax season.
Super easy process and H&R block representative was very knowledgeable.
Marissa always does an amazing job on our taxes and she is amazing.
My taxes have gotten complicated so I like having pro help. I just wish you were a little cheaper.
Like working with Rosemarie. She makes the process go smoothly.
Gary Rattray is a very pleasant person to do business with.
Merisa is always very helpful and super fast.
Ive been going to H&R Block ever since I started filing my taxes.
I am very pleased with the service I received.
Marissa Beaman is very helpful and professional.
Amazing customer service by Samera Charry.
Great people. Fast and easy service.
Love my tax preparer, she is always friendly.
Each year it’s a pleasure to come and receive assistance from Marissa B.
Bill Still has been doing my taxes for many years.
Rosemarie is professional and extremely knowledgeable.
Marissa made it quick, painless and easy.
The expertise available makes tax time painless.
The level of service is extremely professional
Fast reliable friendly thorough staff
Marissa Beaman. Shes Amazing!
Very good at what they do
Good friendly costumer service.
Luay Aziz was great!
Gary is super helpful and knowledgeable!
Quick and rapid accommodation to do my taxes.
Shes always kind and professional
Marissa is extremely knowledgeable and helpful
Great Service from Jana Owens
Answering all questions and giving great advice
I see Rosemarie in La Mesa CA every year
Love H&R Block!
You guys are good, good people
RoseMarie is very thorough
Your to expensive for people on low income
Just an awesome vibe.
Great Customer Service
Very easy and relaxing
Fast. CONVINIENT. Pleasant.
Great service
Excellent service!
The agent was very kind
My agent
Confidence and peace of mind
Rachel is great
HAPPY WITH THIS SERVICE
Call me
Its quick and easy
Extremely professional
Gary is great!!!
Price.
Excellent
Very informative
Trustworthiness and expertise.
Fast and easy
Excellent knowledge
Patience and helpfulness
Because
My opinion
Great service
Excellent service
Professional
Great service
Great service
Great service
Good attention
Total reviews rating 4.6
107 Reviews for H&R Block 2024:
Review №1
2024-04-17 03:29:59Claudia Garica is friendly and easy to talk to, taxes are never fun but she made it a pleasant experience. I will definitely see her next year.
Review №2
2024-01-10 19:56:40Ive been doin my taxes with h&r block for 3 years now and ive never had problemsThey always explain everything very detailed and are very helpfull and fast with the process
Review №3
2024-03-13 03:53:13Great service and customer service wad excellent
Review №4
2024-03-01 19:47:05Great service and experienced tax preparers!
Review №5
2023-03-05 23:43:21Samera Charry is very respectfull and professional always goes above and beyond to help me with my taxes thank you so much for your amazing 5 star service if i can add more than 5 stars i will :)
Review №6
2022-04-20 14:49:22First time user and last time user. Extremely disappointing with the staff at this office. The agent we had was super nice but lacked knowledge, kept asking for help and struggled finding solutions on the software. Not exactly the best feeling to have when someone is dealing with financial information that could make or break you financially from our lovely government. So, we couldn’t finish on time and we rescheduled to his “open availability”. We showed back up and he’s busy with a client…..hello!!! We asked the receptionist to call when done, since we waited 45 mins last time, and never got a call back or even a follow up from Lauy to see what happened . The lack of customer service is in need of help. I guess we expected better service coming from a large firm that specializes in doing tax stuff year round.
Review №7
2022-02-02 20:14:47For years Ive done or have an accountant do my taxes, but last year, I walked into an H&R office and was quite pleased with my tax pro and fellow associates Some issues had arisen but this office hadput me first. One may say the price is on the high side, but. from my experience, its worth the peace of mind that the job was done right. Full transparency, up front pricing. So yes, Ill be a returning client
Review №8
2020-02-22 01:48:53I had an appointment with Rachel Real at this location at 10am, but when I got here I was not on the schedule. Mind you I made the appointment a year ago!!! Daniel Kayoboke was very polite and helped me do my taxes, but definitely thinking twice about coming back to H&R Block next year. This place sucks!!
Review №9
2020-02-12 03:14:14My tax gal. She is very helpful in all my tax question. Team player! If she is not sure of a form, ect. She will search for the correct answer. That reassures me, that she has my best interest in mind. Best tax person I HAVE ever had (30 plus years) Ive needed my taxes done. H & R block has been good to me.
Review №10
2020-03-17 18:28:29Gary was professional and very knowledgable. He answered my questions and when we were done he asked if I had any more. He also explained throughly what he did on my return. Excellent service from beginning to end.