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Categories

  • Hotel
  • Bed & breakfast
  • Inn
  • Lodge
  • Resort hotel

Phone: +1 707-257-0476
Site: http://hotelnapavalley.com/
Opening hours
  • Monday:
  • Tuesday:
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  • Thursday:
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  • Saturday:
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Total reviews rating 4.6

173 Reviews for Hotel Napa Valley 2024:

Review №1

2024-05-14 16:36:30

Loved our stay here! Price was amazing for what you get. It is a charming house, bed were quite comfortable, clean bathrooms. We felt very comfortable here. Check in was very easy (self check in) and we were able to check in late once we got to Napa valley.Breakfast was the real deal! 10/10. We would stay here again becusee the delicious home cooked breakfasts. Every morning we arrived downstairs and they delivered our food within 5 minutes. You can’t get this good of a meal at any continental hotel or pay less than $15 for it elsewhere. So good, balanced, healthy.Hosts were very welcoming and helped us ship back our wine as well.And lastly the location was great. Within walking distance so so many great shops and restaurants in downtown Napa (about a 10 min walk). We felt very safe here.Also they had ample parking if you have a car.Overall so glad we picked this spot!

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Review №2

2024-06-18 17:03:40

Great, homey spot! Very clean and charming! Delicious cookies in the hallway and the breakfast was terrific. Dolly was so sweet and really cares about this place. Beautiful stroll away from downtown with convenient parking.

Review №3

2024-04-12 16:22:20

I booked a night at this hotel for my husband and I to have our first night away from the kids in years. Unfortunately, on the morning of our intended stay, I woke up with a severe case of the flu. I immediately called the hotel. An individual at the hotel concierge desk told me I sounded terrible and that the hotel would happily refund our stay due to medical reasons. I had not even asked for a full refund but merely asked if we could postpone to another night. Needless to say, I just received a blanket email stating that the hotel would not refund any amount due to their cancellation policy. While I understand the cancellation policy and the difficulty in handling last minute cancellations, I would think that a hotel would not want a sick person infecting other guests and would see the bigger picture. I would have happily stayed at the hotel again. In fact, I have a large family group visiting in the fall and was hoping to have everyone stay at their hotel. Not now. The money will go elsewhere.

Review №4

2023-12-21 06:09:05

Amazing experience staying here at Hotel Napa Valley for my wife and Is anniversary weekend! The room was amazing and very luxurious. The breakfast was fantastic. The amenities were a nice touch and brought the experience to another level. Dolly was very friendly, helpful, and kind. She made our trip a lot more enjoyable. We will definitely stay here again! I cant recommend this place enough!.

Review №5

2024-05-07 23:51:09

Small rooms in the main building on Polk Street, mostly filled by a queen size bed, not even space for a chair (these are old dorm rooms). Air conditioner high on the wall, while it was turned on low I could not feel any cold air coming from it.

Review №6

2024-04-19 14:38:05

Inn feeling, not a hotel. Very cute and great location (5 minute walk to Downtown). Took off a star bc ac in the rooms didn’t work great and everything felt a bit older but charming.

Review №7

2024-02-29 22:07:50

We stayed in one of their cottages. Super cozy and close to downtown napa. I would suggest this place if you were staying with a bunch of friends to share the cottage space. 4 rooms to 1 cottage. Highly suggest and the people working there were very nice.

Review №8

2023-10-31 00:15:26

My wife and I stayed here as we wanted a quiet and relaxing weekend. Self Check-In as well as secured deadbolt room locks was a nice upgrade. We had a small fireplace in our room and when it rained all day during our stay on one of the days it was quite romantic to stay in bed cozied up by the fire, with our complimentary bottle of wine. The location is in the middle of a quiet neighborhood, not even dogs barking, but close and within walking distance is the downtown with restaurants and shops. The hotel Manager Dolly was so sweet and always had a nice smile and was very helpful, she recommended places to visit and even helped my wife when she forgot her cell phone in the bathroom, Dolly immediately reached out to us! Talk about integrity, rare in our society. The complementary breakfast was handmade and delicious. Every part of our visit felt personal and made our stay memorable and special. We will definitely be back!

Review №9

2024-04-27 03:59:41

Lovely place. Owners are incredibly friendly. In an excellent location if you choose to hangout in downtown Napa. Thank you!

Review №10

2023-11-06 04:02:52

Might be the best place that we have ever stayed at! I have been to Ritz Carlton’s and Four Seasons and as fine as they were - they just didn’t make us feel as good as Dolly and her team at Hotel Napa Valley. The breakfasts here are incredible!!