Presentation on Map Reviews Nearby

Hotel Les Mars in Healdsburg

4.7 (32) 27 North St, Healdsburg, CA 95448, United States

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Hotel

Location on the map

Healdsburg, Sonoma County, California, US

Phone: +1 707-433-4211
Site: http://hotellesmars.com/

Opening hours

Monday:
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Total reviews rating 4.7

32 Reviews for Hotel Les Mars 2024:

Review №1

2024-06-22 02:33:40

An exceptional property in a perfect location. We could not have been more pleased with our 4-night stay. The staff was great, as was the breakfast delivered daily to our room. Just wonderful. Our room was large and extremely luxurious. The bed, pillows and linens were all exceptional. We found the entire property to be just elegant and very inviting. We walked everywhere, as it’s surrounded by the best restaurants, shopping and the town square. If you’re looking for a Hallmark movie setting, the hotel and surrounding area is pretty much it.

Review №2

2024-04-07 00:37:00

What a fantastic hotel—easily the best I’ve ever stayed at. Hotel Les Mars is located in the beautiful wine country town of Healdsburg, about a block off the downtown square. Location-wise, it’s a perfect base for exploring the wineries, hiking trails, and running routes.The rooms are gorgeously decorated with large fireplaces and beds, the staff is super friendly and responsive, and the hospitality service is impeccable. We loved the in-room breakfast each morning, and took full advantage of the hotel’s proximity to fine dining and the lovely area.Highly recommended.

Review №3

2023-06-29 20:58:15

Sumptuous. We went for our anniversary. The concierge was kind and helpful. The experience was luxurious in its details, from chocolate left on the pillow to travel slippers laid out by the bed and room service for breakfast. It was an easy walk to downtown and we found plenty there to look at and taste.

Review №4

2023-04-20 22:18:49

This is a beautiful hotel, but the ponytail guy at the front desk is the most pretentious person I’ve ever talked to.…and groomed like a clown.Oldboy referring to the hotel as “my hotel” is something I’ll laugh about for days to come.I wish everyone were that excited about an entry level job.

Review №5

2022-06-20 14:36:41

Absolutely one of the nicest hotels Ive ever stayed in! A true gem in Healdsburg. The staff is super accommodating. The rooms are GORGEOUS! The bathrooms are LUXURIOUS! And the location is perfect. Walking distance to stores, great restaurants, and tasting rooms. (and a Farmers Market on Saturdays). And a short drive to hundreds of wonderful wineries/ vineyards. I was going to treat myself with one stay..... and have been going back ever since. Its THAT NICE!!

Review №6

2022-07-10 21:30:31

Absolutely beautiful room and great location in the town. Champagne when you arrive at check-in and a lovely fireplace at the foot of your bed. Chocolates on your pillow with turndown service. Parfait and scone for breakfast delivered to your door at the time of your choice. Amazing experience.

Review №7

2022-06-17 17:16:27

Excellent staff. I came here for a Healdsburg Chamber networking event. The place is stunning and very charming. I was greeted immediately when walking in with wonderful hospitality. Love the decor, ambiance, and vibe of this hotel. Its conveniently located in downtown Healdsburg. I enjoyed our networking event in the back patio area which was perfect.

Review №8

2019-05-06 04:35:21

Everything was perfect! We were greeted immediately when we walked in, they helped with our bags and car, handed us a terrific glass of champagne at check-in, were so helpful in every way! We originally booked nearby Hotel Healdsburg, but when we didnt get the room we actually booked and all they could say was were so sorry, but we cant help you, as well as not helping us in any other way, we left and luckily Hotel Les Mars had rooms and the staff was so warm and hospitable. The restaurant, Chalkboard was really good as well. Great service, the servers really knew their wines and food was good. Highly recommend the hotel and restaurant for a luxurious wine country getaway.

Review №9

2020-10-01 01:54:43

Excellent staff and service.The chalkboard restaurant next door is quite tasty and reasonably priced. No corkage fee if youre staying at the hotel. My lovely wife and I had the cheese macaroni, homemade, a heirloom tomato salad and a fantastic dessert which I cant remember the name of right now ha!

Review №10

2021-07-28 15:11:25

The new manager Demetri and the entire staff were awesome, welcoming and provided an impeccable service. The Hotel Les Mars is a Luxurious and very comfortable establishment worthy of a very fine European hotel and of the Relais & Chateaux affiliation. Its location in Healdsburg is perfect as it is located a block from the downtown plaza and within walking distance of restaurants, stores and evening social events. Parking is street only and may be difficult on weekend but not problematic. Well return and do recommend this establishment.

Review №11

2021-08-28 15:16:59

Outstanding hotel with spacious rooms, classic French furnishings, marble bathroom (with a bidet) and a fireplace! Large French casement Windows open to the quiet streets below. Amenities like bottled water, Nespresso machine, fresh cream, chocolates at turn down each night, and even a bottle of wine at arrival were all included. Loved that the tv went into a cabinet when not turned on. The four poster canopy bead was super comfortable and was great for just lounging in hotel provided robes. Sitting area and desk made catching up on work emails simple and comfortable. Also had a both an after dinner bottle of wine with friends, and a business meeting in the library off the lobby. It was incredibly comfortable and the staff was accommodating. Finally, the Chalkboard Restaurant in the building was excellent (as every Healdsburg restaurant has been). Just a block from the park and lots of restaurants, shops and tasting rooms. Truly a pleasure to stay here.

Review №12

2014-06-21 15:07:07

Hands down lovely. We went on a whim for Mothers day and I am so thankful. The hotel is small (maybe 15 rooms), on the main square in Healdsburg, and rooms are welcoming, clean and big. Service was great and the fee included a fabulous breakfast in the morning. Only small dislike was the skim milk provided with coffee early in the morning before any cafe in town opened. We also enjoyed the 5pm wine and cheese tasting in the library. It is offered to all the guests. This hotel reminded me of our place in Paris last year and I cant wait to come back again!

Review №13

2024-01-20 18:53:48

Beautiful hotel. Very clean, super friendly staff and the location couldn’t be any better!

Review №14

2015-09-24 23:32:29

Absolutely amazing! Rooms are some of the most beautiful I have ever stayed in and I am used to staying at high end hotels. Staff was very accommodating and made me feel like home away from home. The town is really nice so it was a score for my 10 year anniversary trip. Bring your sig other here and you will have lifelong memories!

Review №15

2020-08-20 17:05:44

Been privileged and fortunate to have stayed in many world class properties in the world. Sad that I didnt get to stay at Les Mars due to the California wild fire in Aug 2020 (all my other reservations - Single Thread Restaurant, Horse Back riding were all cancelled). However, my review is about the experience with the interactions with Claire, guest manager at the property. Absolutely world class and the best I have experienced in the US, by far. I called to ask for some information and Claire recognized my caller id even though it was booked thru Expedia....Wow The time and detail she spent providing recommendations show that she genuinely wants you to feel like a guest rather than a faceless customer. Claire, keep up the good work and stay safe.

Review №16

2017-04-29 14:10:33

Cozy, old school European vibe with all the modern amenities one expects. Their staff could not have been friendlier or more helpful with recommendations and reservations for restaurants and various activities. Super easy walk to local spots and main plaza. Loved Chalkboard downstairs for cocktails and Shed across the street for coffee and meals.

Review №17

2012-10-24 19:16:49

I travel quite a bit and stay in hotels ranging from the Embassy Suites to The Ritz Carlton. The Hotel Les Mars is NO Ritz Carlton or Four Seasons. In summary, it is exceptionally overpriced for what it is and the people who work there do not make any attempt to personally cater to you or even get to know your name.My rating is harsh and is based on the room rate of about $1000 per night (with Taxes, etc). If this room had been $200-$300, it would have received ratings of Very Good to ExcellentOn this trip, we visited the Ritz Carlton at Half Moon Bay and the Hotel Les Mars. When we arrived at the Ritz Carlton, the valet promptly met us took our car and luggage. By the time I reached the front door, the doorman already greeted me Welcome Mr. Liss. Walking toward the front desk, one more person met me by name and when I got to the front desk, they once again greeted me Checking in Mr. Liss?.The Hotel Les Mars on the other hand was DOUBLE the price of the Ritz. The Hotel Les Mars has 13 rooms (or so). No valet. No doorman. You walk in and there is either no one in the lobby or a single person in the lobby. They ask you your name. They look you up on the computer.... seriously... they have 13 guests...thats it. They print some stuff on the computer (the Ritz had the room key and package ready before I got there).During our 2 day stay there, we interacted with the front desk and other staff a dozen times. Each time, they greeted us with what room number are you in? Once again - are you kidding.. there are 13 rooms.We were told how the room was decorated with a blank check book by a decorator who went to Europe. I wonder if they put money in that checking account. The fixture at the entry of the room is availble at Home Depot for less than $20. Some of the other fixtures feature very cheezy light bulbs that are supposed to look like candles - but just seem cheap and strange. There is no mini-bar. No-fridge. The TV and TV reception is terrible. They give you Comcast cable but for $1000 per night, 90% of the channels indicate that they are not part of the subscription... wow. No on demand movies. The shower is very average - at or below that of comparable Four Seasons or Ritz Carlton.The workout room: Ha Ha. Why even bother. Seriously it is not as nice as a Courtyard by Marriott workout room.Room service: We had it twice for breakfast. Day 1: We filled out their WRITTEN FORM. I guess they cant read since they left 1 of 3 items off our request. I called the desk. They did not even apologize. They said that the chef would deliver the item (oatmeal). Shortly the chef did deliver the item and did not apologize either. When we checked out, I was surprised that they charged me for the item... wow.Day 2: Ordered continental breakfast by phone. It took 30 minutes to deliver cold items. I did call the desk to check the status after about 20 minutes.Even when I went to check out. They asked me what room are you in?Overall, I really dont want to sound like a hotel snob, but at a $1000 per night, I would suggest that prospective guests consider staying at other places.

Review №18

2023-06-13 02:46:46

Two-night weekend stay was awesome! We’re definitely returning. Accommodations, location and service were ideal. Quite a value.

Review №19

2020-08-27 14:45:50

Charged for a day I didn’t stay and the front desk passed off the refund to hotels.com and then hotels.com passed it back to the front desk and said it’s their policy no refunds. And would not credit $495 back. So now I have to do a chargeback thru my credit card company. This was after they couldn’t find my booking upon check in.... so as far as I’m concerned they stole my money and need to refund the stay.

Review №20

2024-05-25 13:34:15

Restaurant is closed. No room service.

Review №21

2021-05-12 02:09:49

I have wanted to book this place but I cant reach them. Ive been trying for two days and left messages but nobody has gotten back to me. Leaving four stars so their ratings wont be affected but I havent stayed here.

Review №22

2022-06-30 02:56:57

Hotel Les Mars is amazing. The rooms are beautiful and the staff are amazing.Reach out to Tent if you can!

Review №23

2024-01-15 08:23:37

Book weekend because I was seeing a show across the street.

Review №24

2015-09-14 16:43:24

Love this place. We have stayed here twice now. The rooms are really nice and the service is great. All the staff is so friendly and accommodating.

Review №25

2016-10-09 01:28:32

Best hotel & service in sonoma - room 305 is heaven ! thank you to brian & the extraordinary team here

Review №26

2019-04-04 14:55:01

Amazing! If you need anything ask for Jacob, he helped make our stay fabulous!

Review №27

2021-10-18 18:41:00

Great staff that went above and beyond to be helpful! Special shout to Hattie!

Review №28

2008-05-24 00:00:00

Pretentious. but being on a side street off the square just doesnt justify the act here.

Review №29

2014-05-14 03:42:43

Expensive? Yes! Worth it? Absolutely!

Review №30

2017-07-23 06:36:04

French concept in wine country

Review №31

2016-06-26 01:26:02

Very charming place.

Review №32

2018-01-23 04:34:10

Me and my wife went to this hotel to meet and have a drink at the restaurant on one side. The employees treated us very well, they even gave us recommendations for where to eat dinner. The rooms where our friends stayed were very Bellas.