Presentation on Map Reviews Nearby

Heritage Oak Dental in Rocklin

4.9 (119) 3700 Atherton Rd, Rocklin, CA 95765, United States

Location on the map

Rocklin, Placer County, California, US

Phone: +1 916-626-4050
Site: http://heritageoakdental.com/

Opening hours

Monday:7:30 AM–6 PM
Tuesday:7:30 AM–6 PM
Wednesday:7:30 AM–6 PM
Thursday:7:30 AM–6 PM
Friday:Closed
Saturday:Closed
Sunday:Closed

Edit info

Total reviews rating 4.9

119 Reviews for Heritage Oak Dental 2024:

Review №1

2023-08-29 18:50:31

My husband and I have been to a number of dental offices around the area until we found Heritage Oak Dental team and Dr. Ben Kloss. We are so excited to have found a dentist with integrity, excellent communication, and actual concern for our dental health!! We were impressed with the high quality of the office and the professionalism of the entire team.Since we are self-employed, we do not have dental insurance. Dr. Ben Kloss has an in-house dental plan that was perfect for us and it was more than reasonable! I have had several crowns and fillings replaced with Dr. Ben and each time I am impressed with his sensitive touch and commitment to excellence. My bite has never been better! He even equilibrated my bite which no other dentist took the time to do and now my TMJ feels so much better.I cant sing their praises enough! If you need an excellent dental office then you need Heritage Oak Dental and be sure to ask for Dr. Ben Kloss!

Review №2

2024-02-08 06:40:12

This office and the staff have proven that dental experiences can be stress free and a very positive experience. I’ve always had huge dental anxiety and had to get my wisdom teeth extracted recently. This experience changed the way I look at the dentist now. They really care about you and want you to have the best experience. I can’t say enough good things. I am really grateful I found this place. Thank you guys.

Review №3

2024-02-13 23:37:32

My kids love coming here ! The dentists are very patient and kid friendly and they even have a cute little playroom

Review №4

2023-08-07 23:20:03

Just had the best teeth cleaning of my life--thank you Judi Gill, RDH for being so professional, proficient and positively amazing! Thank you for all you did! Would highly recommend Judi to everyone I know. Heritage Oaks is a first class place for anything teeth. Dr. Ben Gloss leads an awesome team.

Review №5

2022-09-29 03:08:13

My wife Christi found Heritage Oak Dental from a local group that highly recommended this office. I have a fair amount of dental work that needs to be done and I have had a cleaning and a tooth extraction this week. Hands down this is my favorite Dental Office to date. The office staff are all friendly and easy to work with. Dr. Ben Kloss is friendly and easy to talk with and did an amazing job on my recent visit. The office is clean, they have all the latest equipment and I couldnt recommend this office enough. would give this 10 stars if I could. :-)

Review №6

2020-09-03 06:18:42

I have never been disappointed by the quality of dental care that Heritage Oak has given me over the last 6 years or so. They run their office efficiently and work hard. I have always been able to get appointments within a reasonable time frame and do not spend much of my time in the waiting room. And the quality of the work on my teeth is better than any Ive had (and I have had a long history of dental problems and have seen many dentists in my life). Dr. Douglas has been able to fix problems for me that other dentists could not. I also appreciate that Dr. Douglas, Dr. Kloss, and the rest of the staff have always kind and respectful. Although I moved further away a year ago I am willing to make the drive to their office. I recommend Heritage Oak Dental to all my friends and family!

Review №7

2020-09-16 16:22:44

I have been going to this office for over six years. Dr. Douglas is awesome and my dental hygienists have always been amazing. Dr. Douglas provides quality care and operates his office with integrity. The front office has always conducted their interactions with excellent customer service. They operate their appointments well because I have never had to wait a long period of time in the waiting room to be called back for my appointment. Everyone in the office has always been friendly and upbeat.

Review №8

2020-08-27 02:38:44

I just switched to Heritage Oaks for my local dentist and they are amazing! I just got a deep filling redone and Dr. Ben Kloss is amazing! He and his staff made me feel at ease, did the filling quickly and without any pain, including the shot. It was a hard filling to do but they did it expertly and I would highly recommend them to anyone, especially if you are nervous around people working in your mouth. My wife goes here too and I we both love them!

Review №9

2021-03-24 00:35:03

I started seeing Dr. Douglas many years ago when the dentist on my insurance plan told me I needed $3000 worth of rework on dental work I already had. I went to Dr. Douglas for a second opinion. I cancelled my insurance (and that dentist) and started seeing Dr. Douglas. Ive never needed any of that work and have never looked back. My best friends had a similar experience with that same dentist and insurance and I recommended them to Heritage Oak Dental and they made the switch and also and have been really happy. I totally trust Dr. Douglas and have seen dramatic improvements in my dental health that Ive never been able to achieve with any other dentist.Today I had an emergency and Dr. Douglas was booked, so I had an opportunity to be treated by Dr. Kloss who I also found to be knowledgeable, caring and has a great sense of humor which can reduce anxiety if you have concerns about seeing a dentist. Since Ive been going to Heritage Oak Dental, I actually look forward to going to the dentist.Everyone on the entire staff is kind, friendly, helpful, professional and knowledgeable. If youre looking for an honest dental practice that truly has the best interest of their patients at heart, try Heritage Oak Dental. You wont be disappointed.

Review №10

2020-01-09 03:20:53

The team at Heritage Oak are so friendly and caring. I am very impressed with the amount of time they take to explain every detail of our treatment. I’ve never had a dentist teach how to read the x-rays and actually see what a cavity looks like; not only for me, but for my kids too.They always make us feel so comfortable to ease our nervousness.I highly recommend this practice to anyone who experiences high anxiety about receiving dental work.

Review №11

2020-08-05 19:18:47

Dr. Kloss replaced my front teeth crowns, and fixed what my previous dentist had done. My first crowns weren’t done correctly, which is what most likely lead to one falling out. These new ones look like my original teeth did and fit perfectly.Dr. Kloss explained the process and everything really well, so I knew what was going on, which helped with my anxiety. I’m glad I researched dentists nearby and saw such good reviews about Heritage Oak Dental. The positive reviews I read were all true to my experience as well.The whole staff made the process really easy for me, and my procedure went smoothly with little to no anxiety at all.I absolutely recommend these guys. I feel confident that they’ll do the best work on my teeth, and they make sure I feel safe and not anxious which is awesome. I really appreciate the work they do. Thank you!

Review №12

2022-11-16 23:04:41

Both Doctors are wonderful and family friendly! They NEVER take advantage of your teeth and try to add things as Ive experienced with other locations. Best dentist practice Ive been to!

Review №13

2020-06-19 00:40:34

Clean, friendly atmosphere with amazing staff. Everyone is so kind and professional. My whole family goes to Heritage Oak. From routine preventative care to emergency dental, every experience has been great. And, my kids LOVE going to the dentist - enough said!

Review №14

2019-04-25 22:12:50

Best dental experience Ive ever had! A nice girl greeted me with a smile, I waited not long in a very nice waiting room, then was called back by another nice girl to take photos and high tech x-rays. They obviously spent a lot of money on very nice equipment and everything is kept extremely clean. The room where the cleaning was done was nice as well with a flat screen the dentist used to discuss my teeth and gums. The dentist was very calm and made everything easy to understand. We talked Jeeps for a bit before we got down to business and I enjoyed that personal touch. I then met my hygienist who was yet another very nice girl. She made sure I was comfortable the entire time and did an amazing job cleaning my teeth. I will most definitely be back for another cleaning with them in 6 months because it felt more like hanging out with a group of friends than going to the dentist. Great people doing a great job within an amazing facility.

Review №15

2019-08-21 17:08:32

Friendly and clean office environment. Dr. Kloss takes his time explaining what hes going to do, and step-by-step explanations for everything. Ive never had a dentist take the time to do that with me, so it was really nice and educational! Everyone makes you feel at ease and going to Heritage Oak Dental is a very pleasant and easy experience. Could not recommend this dentists office more!

Review №16

2020-05-20 16:00:29

My daughters last two experiences at a different clinic were horrible. She kicked and screamed and didn’t even let the doctor go anywhere near her, they didn’t bother trying to make her feel comfortable either which made it so much more embarrassing.Heritage oak dental made my little one feel so comfortable and actually talked to her to let her know what they were going to do and allowed her to feel the tools they were going to use on her. She had SUCH a great experience that she said she was excited to come back.I highly recommend this dental clinic. They’re very professional and such a caring group of people. You get what you pay for & this clinic is very worth it.

Review №17

2020-01-21 20:09:50

Hands down the BEST dental office ever! Dr. Douglass & Dr. Kloss are by far the best dentists I’ve ever been to. I’ve been with them through adult braces, numerous implants, TMJ treatment and of course all of my normal cleanings etc. They have always been extremely patient, so kind & explain everything in so much detail! I can’t rave about them enough, their level of care is superior to any dental office I’ve ever been to.If you’re looking for a new dentist, look no farther, they truly are the best! :)

Review №18

2016-06-28 14:43:00

I always have the best experience at Heritage Oak Dental. The staff is friendly, professional and work very hard to see that you have the best experience. The Dr. was very knowledgeable and also worked with me to find the best care plan within my budget. I will request my hygienist every time I go back. She spent extra time and detail to get some light staining from ice tea off my teeth and left me with the whitest smile I have had in years. The office is full of the latest technology and assures me that I am getting the best care available. If you live in the Sacramento area it is worth the drive to get great care. I have shopped around for years to find someone to trust with my teeth and Heritage Oak Dental is the only place I will go to.

Review №19

2018-12-07 04:14:34

Our whole family comes here for our dental and we are NEVER leave disappointed! Dr. Shane Douglas are always amazing with the kids, to where they get excited for their visits with him! Dr. Kloss is also amazing! We love how specific and professional they always are. We highly recommend this dental team for any family. :)

Review №20

2014-05-16 15:54:13

What a wonderful experience all around. From the moment you walk in, the staff is warm and friendly. The office is well kept and has great décor. If youre anything like me, going to the dentist is nerve-racking enough, its nice to step into someplace that feels like home. My toddler loved the play area. Dr. Douglas gave me his utmost attention and Im so appreciative. Ill definitely be going back to Heritage Oak Dental for my routine cleaning.

Review №21

2020-10-28 16:40:33

The team at Heritage Oaks is awesome! I had to go in for an emergency and they got me in quickly and explained every step of the process to me. Everyone is friendly and knowledgeable. Dr. Kloss is amazing and you can tell that he genuinely cares about his work and always makes sure that youre well informed. Cannot recommend this team enough.

Review №22

2019-10-30 15:50:24

I was greeted by the front desk personnel with welcoming smiles. Dr. Shane Douglas is awesome. He is thorough in explaining what is best for me. He works efficiently and quickly. The young woman that did my cleaning was awesome. She was gentle and efficient. Great experience!

Review №23

2019-11-20 21:04:05

Heritage Oak dental is WONDERFUL! I haven’t been to the dentist in almost 10 years and although my teeth needed some work they are wonderful helping you select the correct process. I am in track to get my clear aligners soon and the process has been a breeze! I was given both traditional braces and clear aligners as an option to straighten my teeth before my wedding and Dr. Douglas was completely up front with me about the timeline. I do have to give an extra shoutout to Blair, she is the BEST! Absolutely a lovely person and great to talk to and answer questions! So happy I chose Heritage Oak as my dentist! (Also my apologize that my google isn’t my real name!)-Vanessa

Review №24

2024-05-28 16:44:56

Very nice lobby, friendly receptionists, good dental care.

Review №25

2019-06-19 17:09:24

Omg, I just got my wisdom teeth surgery through them!! I was very sad to find out my previous oral surgeon retired, but my friend recommended HOD and I couldn’t be happier with my experience. They are very nice, straight forward, and so good at returning messages. The doctors and staff are so nice I am even thinking of switching dentists to stay with them. LOVE THEM.

Review №26

2021-06-02 23:43:18

Went to this place because its right near my house. We moved up here 2 years ago and havent been to the dentist since. Both dentist are goooddd lookin! Dr. Kloss specifically worked on my teeth. He was really funny, kind, caring, and did I mention good lookin? Anyways, my one tooth turned out great and Ill be back next month to get my other tooth done. So yes, I recommend this place! I had a great experience! Oh, and the facility is really modern, spacious, and clean :)

Review №27

2016-04-20 15:22:22

I cant say enough about the team at Heritage Oaks Dental. My entire family is treated there and I always refer friends to Heritage Oaks for their dental needs. The office is a very calm and welcoming environment. It is always impeccably clean. There is a separate T.V. and Video Game area for the children. The self serve refrigerator with cold water is always full. Complimentary Coffee and Tea are at your disposal. The staff is amazing! They actually take the time to get to know you and your family members. Dr. Douglas could not be more informative, professional and helpful in terms of meeting all of your dental needs. He makes every effort to be on time and not leave you waiting. If you have a dental emergency he is always willing to see you. (Even on weekends!) Can you say that about your current dentist? I Can !!!! The Salami Family

Review №28

2019-12-05 17:03:53

This was truly the best dental experience I have ever had. The dentist was extremely thorough and informative and took the time to explain the different concerns that showed up as a result of my assessments. I learned ways to minimize the effects of my personal habits and have better outcomes. The hygienist and dental assistant were also extremely efficient and gentle. The office staff was friendly and helpful. My visit was an absolute pleasure.

Review №29

2023-07-13 04:49:32

I went to this dentist office and had a very bad experience with them. I was quoted a price for my deep cleaning and told me what my insurance would pay and said i had to pay some of it out of pocket then 5 months later they asked for more money. I would not recommend coming here because they are a money hungry dentist that don’t care about you and just want your money.

Review №30

2019-12-04 23:15:07

We recently moved to the area and have been looking around for a new dentist. My initial search was not very successful, but after couple months I came across Heritage Oak Dental and could not been happier I found them. I have already had several visits and took the kids in too. The oldest is 9 and he loves it there as well. The youngest is too little yet to tell ;-) and my husband will go there as well just as soon as he would be available. Everyone there is amazing and they all make sure you are well taken care of.

Review №31

2018-09-18 05:36:29

The team at Heritage Oak Dental is great. They do excellent dental work, communicate pricing effectively and make the experience comfortable. Dental work can be expensive. They are sensitive to that and if you need less work than anticipated, they are happy to let you know. I highly recommend giving them a try. Dr. Kloss has done an outstanding job on my dental work every time I’ve been to the office.

Review №32

2019-02-27 22:03:26

I have to say I absolutely fell in love with Heritage Dentals beautiful, state of the art and clean office. The staff is super friendly & welcoming. Lindsey (hygienist) was fantastic, super kind. She provided comfort and safety, with the best care for me. She made my visit very enjoyable! I also met w/ Dr. Ben Kloss who popped in to greet me and looked at my teeth, he explained things so well. And I enjoyed working with Cara who took photos and Xrays of my teeth, she made things so fun! Great Team at Heritage Dental, Fantastic place to establish your care and trust with all your Dental needs.

Review №33

2019-12-02 23:49:42

I broke a tooth, and was having horrible pain. I called and they said to come right in. I needed a root canal and even though they were closing early that day, they stayed late to fix me up. They were kind, compassionate, and very accommodating even when it came to payment. Everyone at the office made me feel very comfortable. Thank you Heritage Dental for making this experience a good one. 😁

Review №34

2019-12-12 22:29:43

I highly recommend Heritage Oak Dental. I have been going here for a couple years now and I always have the best experiences. This office makes sure you are well taken care of every step of the way, and thanks to this office, my teeth and gums are is the best shape!

Review №35

2018-08-21 16:47:31

I just met Ben Kloss today for my first visit at this office. He was very personable and I greatly appreciated the time he took to go over my xrays and talk through a treatment plan. I’m actually looking forward to getting work done with this team. The staff was very warm and friendly and the office was extremely clean and comfortable. I will post an update after my next visit when I’ll actually have work done.Update: had work done today, and it was the best experience I’ve had being in a dentist’s chair. Dr Kloss was engaging and made sure I was comfortable the entire time. I had 4 fillings and felt no pain at all, not even the needle. I’m looking forward to getting my other work done and would definitely recommend others to this office.

Review №36

2016-07-20 04:07:15

Dr. Douglas and his staff are highly skilled. What I like most about Dr. Douglas is that I never feel like he is over treating me. He always takes the time to show me why I need the treatment he is recommending and gives me options. His office is state of the art and his work is amazing!

Review №37

2019-02-14 21:05:59

I have been looking for a new dentist for a while as my last one was horrific and I hated going there. The experience I had here was spectacular. Both times I’ve been in, the reception staff has been nothing but helpful, extremely friendly and welcoming. I saw Dr. Kloss on my exam visit and he was awesome. Cool guy and very chill, down to earth guy who is genuinely interested in you. Best dental experience in a loooong time, will be recommending them to all of my coworkers.

Review №38

2016-10-13 20:01:50

Before coming in to Heritage Oak Dental, I was in an extreme amount of pain and due to the fact that I was having trouble finding an office that would cover my root canal thru my insurance, I was living with the pain for months. Needless to say, I was miserable., But thanks to the clean, modern facilities kind, friendly staff and the timely, very professional services of Dr. Douglas my mind was quickly put to ease. I really feel like a joint effort between all involved set me back on the right track for restoring my oral hygiene and I recommend Heritage Oak Dental to anyone in the area.

Review №39

2017-12-28 21:52:53

Dr. Douglas and staff are top notch. Our family have been patients with them for 4+ years and couldn’t be happier. The facility is high end and the staff are all very engaging and friendly. Dr. Douglas is very compassionate and has takes time to answer questions and make sure we’re comforable with our care. I also have seen him do some pro bono work for foster children and others in an effort to help people and care for his community. We are 100% happy with our dental team!

Review №40

2020-06-18 17:26:45

My insurance coverage changed so I needed to find a new dentist. I was hesitant since I was happy with my current doctor. After extensive research I called HOD. From the very first interaction, they have been extremely professional and efficient. During my initial consultation, Dr Klos discussed my dental health and explained (potential) issues, etc. I needed to have a bridge replaced. The procedure was painless and already the temp is an improvement over my existing bridge. The staff explained everything from procedure, care, and costs. Very happy with HOD!

Review №41

2020-07-21 16:54:50

Fantastic service!! Everyone on the team is friendly, honest and genuinely loves what they do. Dr. Kloss gave me great advice on my dental needs and I am beyond pleased with the results!! I would highly recommend Heritage Oaks Dental.

Review №42

2017-07-12 23:13:43

I am a new patient to Heritage Oak and I have nothing but good things to say. The environment is very professional and relaxing. I had my first visit on a Monday and needed a cavity fixed. They were able to get me in on that Wednesday. I didnt feel a thing while having my cavity filled and I was able to watch any show I wanted on Netflix while Dr. Kloss did the work. So far I am very satisfied with everything about the office.

Review №43

2016-12-22 18:36:03

Love, Love, love this office! Ive been coming here for about 3 yrs now and the office staff is always so inviting and friendly. The customer service is amazing. The hygienists and Drs are also fantastic! The hygienists remember who I am and are genuinely nice. I just started seeing their newest dentist, Dr Ben Kloss. Let me say, if you want someone that will make you laugh, someone who will ease your fears, and someone who can also be serious about your dental care, you want Dr Kloss!! So glad he is at Heritage now! I highly recommend this office to everyone. They are also easy to find and in a great location just off Hwy 65.

Review №44

2018-12-07 02:13:13

Had a chipped tooth the night before leaving on vacation and was worried I did not have enough time to get it repaired. I called at 4:30 in the afternoon and the good folks at Heritage Oak Dental were kind enough to take me on as a last minute patient. While there, I experienced friendly, efficient and highly competent treatment. The tooth looks and feels great now - Thanks!

Review №45

2021-04-15 21:58:45

The best dental experience I have ever had! Super friendly and professional! They’re either way ahead of the time with their way of doing things or they’re just caught up with modern times and every other dental practice is behind! 100% recommend them!

Review №46

2018-08-22 00:08:55

After having numerous traumatic experiences at dentists throughout my adolescent years, I have always been terrified of the dentist. Dr. Kloss and Dr. Douglas, along with all the wonderful support staff and assistants, helped to put my mind at ease and never went faster than was comfortable for me. I would highly recommend them to anyone who has a fear of the dentist. They had me in tears because of the shear kindness, patience, and comfort they showed. Love. Love. Love them. 🙌🙌🙌🙌

Review №47

2021-08-26 17:19:18

I love this office. Across the board... scheduling, reception, cleanliness, friendliness, sensitivity, knowledge, understanding, comprehensive billing and payment options. The Dr takes time reviewing procedures and helps set obtainable goals. This group seems more like family from day 1. :)

Review №48

2018-09-11 00:36:38

The dentist was attentive and caring. I came over the mountain from Reno because of what this office had to offer. I’m glad I did! They put together a treatment plan that worked for my schedule AND my budget, which is important for a small business owner. All of the staff appeared to enjoy what they did and where they work. I’m happy to be giving them my business!

Review №49

2019-12-17 19:34:52

After a long dental hiatus(7 years) my teeth needed help.i was very nervous coming back after so long and was expecting to pay a penalty of discomfort for my absence. Im happy to say, that was not the case.Dentistry has definitely changed for the better since Ive been gone, no pain whatsoever and very happy with the service and atmosphere here. Highly recommend

Review №50

2020-05-12 21:40:15

Dr. Douglas and staff are very welcoming! I am happy that the practice is reopened from the COVID-19 situation. Everyone is grateful that they are back helping their patients and as a patient, I am grateful that everyone is healthy and performing great dental hygiene once again.

Review №51

2016-06-27 15:04:29

I love Heritage Oak! Ive recently had a dental implant placed and I cant say enough about how skilled Dr. Douglas is at what he does. The office is clean and modern and you get the best care with the best professionals.

Review №52

2016-12-21 19:23:16

Positive dental experiences at Heritage Oak Dental. Dr. Kloss handling of my recent major tooth procedure was with commendable assuring guidance from start to finish and with total expertise. You feel confident and relaxed early on and as you go through the whole process. You even enjoy some light moments during procedure. That mattered a lot. Very much appreciate Dr. Kloss, Dr. Douglas and the whole team.

Review №53

2020-05-20 16:49:04

Best Dental Office Ive ever been to. Dr. Clos is very knowledgable and friendly. I could not believe how well my crown fit right off the bat. Also, the office staff is very positive and friendly. The office is very clean and comfortable. Could not have had a better experience. Been going to them for 3 years now.

Review №54

2020-03-03 23:29:33

SOOOO, I am going to out myself for this but it has been a hot minute since I have been to the dentist. When you grow up with the same dentist your whole life, who is a family friend, it is hard to find someone to trust. I had also convinced myself that I would have to be knocked out for ANY type of service because just talking about teeth makes me nauseous. I explained this when making my appointment and the woman taking the call was VERY nice and assured me my needs would be met.So I went to my first appointment, in literally a decade, and It. Was. AWESOME! I never thought Id say that about the dentist but it was such a relaxed environment and Dr. Kloss went over every tooth with me, while looking at the x-ray. For someone who was once told they had 8 cavities to fill and their own dentist later saying there was one...trust was an issue. Not with these guys! I could actually SEE what was going on with my teeth.Lastly, the unbearable pain and discomfort I was expecting never came! Even when I had my cleaning the hygienist, Samira, did such a great job but it was virtually pain free.Been back since then for fillings and same experience, if you want you can watch anything you want on TV through headphones although next time I think I prefer to listen to whats going on while they work on my teeth :)

Review №55

2016-06-28 00:07:02

Dr. Shane Douglas has, without a doubt, removed my fear of going to the dentist. To spare myself the embarrassment I had avoided going to the dentist for nearly 10 years. I knew my all nighters fueled by Red Bulls was catching up to me. After trying a few dentists over the last year, including another in the area, I was always in extreme pain or embarrassed by other staffers reactions.Not here. Dr. Shane and the staff have been consistently focusing on my goal of a healthy smile; not on how I looked walking in. Dr. Shane took the time to answer all of my questions, and was the first Dentist to explain why my teeth were so sensitive, even when numbed.Ive had multiple visits to Heritage Oak Dental over the last year and I am so excited to feel confident when I smile. I was able to feel at ease during my procedures while taking advantage of sedation dentistry (laughing gas) in addition to Novocain. I was even able to finish my Netflix series while it all took place.As a programmer and developer I was excited to see their use of modern technology. A perfect mix of traditional and modern. 5 stars without a doubt - the entire staff have been nothing but focused on my recovery plan, and its worked.

Review №56

2019-05-03 00:25:08

Dr. Kloss has an awesome “bedside” manner. I have a lot of anxiety about dentist visits due to some PTSD from a handful of terrible experiences when I was younger. I haven’t been to a dentist in my entire life with his level of care, concern, and communication. I felt more at ease than I ever have. On top of that, the possibility was on the table of needing a root canal done with a crown, based on the X-ray exams. After Dr. Kloss got going, his clinical review of my teeth and the damage done from an old filling revealed that he was able to do a filling instead of the other possible outcomes. That saved me a lot of grief and helped significantly with my anxiety. In addition, he was honest and did what was best for me and my wallet, saving me hundreds (if not $1000). I’ve been around dentists in the past that try to push every product and possible billable work on the patient. This was not the case here. He was very interested in doing what was right, fair, and necessary for me. This type of integrity will keep me coming back for additional products and services, and they didn’t have to sell me on a single one of them. Taking care of the customer/patient and giving them a positive experience is all the “cross-selling” needed. His team of assistants are equally attentive and caring. I had the pleasure of working with two of them during my first and second visit. The front office staff are also very nice, helpful, and accommodating. I will be telling everyone I know in the area about what a great job you guys have done for me.

Review №57

2018-03-02 17:08:42

Ive posted before, but I cant help but post again. Ive been a dentist hopper for decades & I found the best at Heritage Oak Dental. Annette is a hygienist sent from the heavens above - gentle, compassionate and really good at what she does. My teeth and gums are in the best condition theyve ever been - thanks to Annette and Dr. Shane !

Review №58

2016-08-31 15:35:25

My wife and I happened to move back to the area at the end of 2013 from the Bay. While we werent unhappy with our last dentist out here, she decided to try and find another dentist (shes in charge!). Somehow she came across Heritage Oak Dental, made my appointment and told me when I needed to go.Well, Im glad she did! This is a great place and I look forward to being a customer for years. The first thing that is noticeable right off the bat is the cleanliness and the exceptionally nice lady who is the receptionist. It seems to be a newer building with nice furnishings. Another thing is the waiting room is HUGE.Without going into too much detail on my particular visit, Dr. Douglas and staff clearly have the latest and greatest technology. They use iPads and other Apple products to enhance the experience. I was taken to an area in which my X-Rays were taken... but instead of having to put those plates in your mouth that nearly gag you, the dental assistant just had me stand next to a machine which rotated around my head. It was quick and painless.I then had my teeth cleaned and examined. After that was painlessly done, Dr. Douglas came into the room with a printout of a treatment plan. He spoke to me about my dental history and my goals with my smile. We talked about various options... he really wasnt trying to sell me up on anything - and he left my goals completely up to me.I happened to have chipped my front tooth about a week before my appointment... and it was bugging me big time. I asked him to fill it along with another cavity. I remember during the procedure he said This front tooth wont be exactly perfect, but the chip will definitely be gone.... Well, he was wrong - my front teeth look perfect. He matched the color of my teeth perfectly and they honestly look the best they ever have.On a side note, he is in fact the first dentist that has indicated to us that our insurance covers FOUR cleanings per year. Why wouldnt every dentist point this out? Would seem to be a win-win situation.Anyway... I could go on and on... but I was very satisfied with everything and looking forward to another visit.One last night... my wife and I have a 3 year old old and when he was 10 months old on a random afternoon, my son decided to face plant directly onto our tile floor and his gums were bleeding like crazy. We stopped by to see Dr. Douglas because it was on the way and we figured a dentist would be easier to get to take a look than waiting in the emergency room. He quickly took a look, instructed us what to do and said the bleeding should go away. He told us it wasnt serious and helped two first time parents from having a panic attach.We now take both our 3 year old and 1 year old there. We dont waste our time w a pediatric dentist- we made that mistake. These guys are perfect w kids and our kids love them. I have great pictures of my three year old just chilling in his cleaning chair and he doesnt do that at home for anything!Thanks Dr. Douglas!

Review №59

2016-04-14 15:37:07

My 5yo daughter is a sweet, little angel 99.3% of the year, but when it comes to dental work - she turns into a monster.Dr. Shane has some kind of magic - a true professional, and charming to the max. He handled her (and her teeth) with the utmost care and made me as a parent feel much more at ease.Its not an exaggeration - I live 1 hour 36 minutes away and I dont even care. Already made her next appointment. Love this guy.

Review №60

2018-05-23 03:42:08

Love the thoroughness & personal care this dental practice offers. In one appointment I had interacted with Dr. Kloss more than I had interacted with my previous dentist in the 4 years of receiving treatment. As someone who “hates going to the dentist,” this particular dentist office receives my stamp of approval!

Review №61

2018-08-01 23:44:17

Best dental experience ever. I needed two crowns, no pain and in and out under an hour. Dr Kloss is kind and skillful. The office is clean and up to date. Staff is courteous.

Review №62

2016-06-29 19:46:48

I was very impressed at my dental appointment with Dr. Shane Douglas and his staff. They were very informative and and went over my treatment thoroughly. I have referred my family and friends and feel certain they will be well cared for.

Review №63

2016-07-28 17:59:28

My experience has always been excellent at Heritage Oak Dental! The staff and care is consistent and wonderful! Everyone is always smiling and you can tell that they enjoy what they do!

Review №64

2018-11-15 17:33:14

Hello my name is melanie macdonald and would like to just comment on what an amazing experience it has been to be a patient here at heritage oak dental. Shane Douglas is very kind knowledgeable. Him and his wonderful staff always calm my dentist anxiety! Lol! Blair at the front desk is always super helpful and friendly along with the other staff. So if your a big chicken like me about the dentist thend this is the place to go!! =)

Review №65

2020-03-17 21:45:58

UNNECESSARY DENTAL WORKI took my family to Heratage Oak dental for general dentistry. I was told by Dr.Ben kloss that I had reabsorption in one of my crowns and that he needed to pull it out and put in an implant. He told me that he was a dental restoration expert and that Dr. Shane Douglas would be my general dentist. Doctor Ben kloss pressured me to have my tooth removed and an implant put in for over a year. I was told that if I didnt the bone would erode and then I would not have any options. I would have to have a bridge which was far inferior. After a year of being frightened into this procedure I finally consented. My life has been a nightmare ever since. After Shane Douglas placed the metal rod in my face Ben Kloss put in the New crowns to replace my old ones. He took the teeth out of the Box put some glue on them and stuck them in my head. That was it.. He could not dry fit them he did not shape them or do anything to them. One was placed below the gum line and you could see the top Of my tooth the other one was placed millimeters higher So they were completely andUneven.they were crossed over in the back an extremely thick and bulky. Now when I speak I spit I cannot pronounce words properly The teeth are a completely different color than my actual teeth So I dont want to smile but I cant smile because the teacher so bulky that my lip sticks to my teeth and curls under if I do try to smile. And worst of all I am in constant discomfort there is extreme pressure in my bone and in my teeth. It is constant torture all night and all day its difficult to sleep I wake up in the middle of the night and cry. They took absolutely no responsibility for any of it in fact they tried to make me feel as if it was my fault. I have seen 5 dentists and the Roseville Granite Bay area and they are all horrified and want to know who did this to me. I went to Dr.Bannai Who is wonderful and he shaped them and them for me a little bit more bearable but it is still constant misery.I filed a complaint with Delta dental and when they requested that the Heritage oak dental refund my co-pay Heritage Oak filled an appeal! After ruining my life they wouldnt even give me my co-pay back! Delta dental Sent me to a dentist for evaluation and he was the angriest at what Doctor Ben kloss and doctor Shane Douglas had done to me. I was told that the dental work was in fact completely unnecessary the dentist said it was a tradgedy.Delta dental refunded the cost of My crowns so that I can have them done by a competent dentist. But the metal rod that Shane Douglas placed in my head will torture me for the rest of my life. Shane Douglas and Ben Kloss are incompetant, dangerous and heartless. They do not care about their patients. Be more careful than I was keep yourself and your loved ones far away from these so called Dentists.In response to the reply from the dentists office this is false I was made to pay in full Over $4000 up front before any work was done. When I complained about the dental work they told me I owed them $600 more for missed appointments for my son. Appointments that I never made and was not notified about. Rather than showing compassion or taking any responsibility for the appalling damage they did to my teeth and my lifeThere reponse was to try charge me more money And apparently wreak more havoc and my life by trying to send me to collections. I never heard a word about owing them more money until complained. What youhave done is shameful and sicking. I trusted you both!! It was truly the worst Mistake I have ever made! You should both lose your medical license.

Review №66

2019-05-20 23:24:55

The dentists come across as caring and honest. The child dentist is pushy and wanted me to start braces on my kid, like that day, even though I told him we had an ortho already. The office staff are extremely rude and the way they bill for things is deceitful. Watch out or you will have huge bills.

Review №67

2019-12-03 20:44:36

Heritage Oak Dental is a very nice and well run dental office. Everyone I had contact with made me comfortable. Dr. Shane is great. I highly recommend Heritage Oak Dental.

Review №68

2019-11-19 15:40:34

My family and I were new to the area and I wanted a dentist the whole family could go to, one that did orthodontics and most importantly had a friendly staff! We move often and I always call 5 or more dental offices and the one that meets our needs and is the most friendly wins!!!

Review №69

2016-10-06 19:28:21

Doctor Kloss was my dentist, and he and I agreed that I didnt need to be numbed for some of my fillings, and it didnt hurt at all. When he did numb my lower left jaw, couldnt even feel it. Hours later, I still feel great, and I am very happy about my experience here. :)

Review №70

2020-08-25 15:43:22

Get staff. Very professional kind and caring. I hate to go to the dentist but they are awesome. Would highly recommend for your entire family dental needs. My whole family goes there.

Review №71

2019-11-15 00:04:48

Everyone here at this dental office is absolutely amazing! My hygeinist is super warm and friendly. And my dentists are the most caring and knowledgeable professionals that Ive ever met!!Melanie MacDonald =)

Review №72

2021-01-13 16:38:04

Best dentist I’ve ever had. Dr. Kloss is kind, caring and most especially gentle. I highly recommend Heritage Oak Dental.

Review №73

2020-06-30 15:07:18

I’ve been going here for years now. I highly recommend HOD to anyone looking for a Dentist they can trust to care for them and their family. No up-selling or unnecessary procedures and the Hygienist’s are meticulous and caring.

Review №74

2019-03-07 01:12:47

I absolutely love this office! They are all so welcoming and take great care of you! They were also AMAZING with my 2 daughters! I highly recommend going here :)

Review №75

2018-08-14 00:09:25

Friendly, professional and caring staff. Great confidence in my dentist Dr. KLOSS, he is realistic about care needed and patient in explaining procedures. Kind family man.

Review №76

2018-08-15 20:51:55

A well-kempt facility with professional, courteous staff. I foolishly waited until my early 30’s to get my wisdom teeth removed. Dispite the train wreck they faced in my mouth, the extraction and healing process went well.

Review №77

2018-05-02 17:55:12

Best place i could have brought my 4 yr old son each one of the staff from the front desk all the way on to the back to Dr.. Shane are incredibly caring and genuine... i am bringing the rest of my family here from now on!! GREAT JOB EVERYONE and thanks for taking such great care of my boy!

Review №78

2019-03-01 15:06:44

Fantastic experience all the way around. Friendly, comfortable and thoroughly expert at the job. On a side note, I could hear all the interactions with the pediatric patients and I was extremely impressed with how happy the kids sounded!

Review №79

2018-04-20 02:55:27

Great appointment...we were called in a little early and Dr. Douglas did a gentle tooth extraction for my daughter! We couldnt have asked for a better experience!

Review №80

2018-02-13 16:18:01

Nice and neat, play area for kids, free coffee and water, toys for kids including styrofoam airplane gliders with plastic propellers, heck yes! One assistant used an awesome trick to get my young children to cooperate and I use it at home to great success!

Review №81

2020-12-03 15:54:49

Got my wisdom teeth removed there last year and everything went smoothly had no pain after. Also got 3 fillings done, it was super quick !

Review №82

2019-12-04 00:38:20

This is an excellent dental office that I highly recommend for treatment on patients of all ages. My commute to their office is farther than I’d normally travel but their patient care is well worth it.

Review №83

2017-08-30 17:42:14

Love this place! The staff and doctors are friendly, caring and helpful. The office also has state of the art technology which makes appointments much more efficient and comfortable.

Review №84

2020-12-01 18:34:11

Seriously the most welcoming and kind staff! Made going to the dentist a fun experience! Can’t wait to schedule my whole family!

Review №85

2020-06-04 17:05:50

Heritage Oaks was fantastic! They are the utmost in showing professionalism, kindness, and are progressive in their approach to dental care.

Review №86

2019-04-08 22:28:26

I always had a hard experience at the dentist... however, Dr. K made me feel at ease and the entire staff is super friendly!

Review №87

2019-07-08 19:52:32

This places is amazing! The staff is very professional, but you still feel like family there. My teeth have never been healthier!

Review №88

2019-06-14 16:34:54

I want to thank everyone at this dental office for making my experience comfortable and working so hard to take care of all my needs . Thank you for everything I will definitely recommend all my family and friends .

Review №89

2016-06-27 18:09:14

Clean, professional, quick and precise dentistry. I felt the fees were more than fair and the results of my crown...beautiful!

Review №90

2019-07-25 22:50:02

I’ve been coming here for years. I have all sorts of jaw issues. These guys have always taken great care of me. Recommend to everyone. ⭐️⭐️⭐️⭐️⭐️

Review №91

2019-04-04 21:53:29

By far the best dental office Ive ever been to. That means best dentists and friendliest support staff.

Review №92

2018-05-04 04:33:22

The office is always very clean and the staff is great. Dr. Douglas is wonderful. Very kind, trustworthy and patient.

Review №93

2018-08-14 13:22:40

Very professional, clean office. One thing I really like, there is no chatting about personal life between Dr. and the Dr Assistance while working on you.

Review №94

2018-09-21 13:13:06

Great experience! I’ve used the Douglas family for 30 years and they never disappoint! Thanks guys!

Review №95

2020-03-12 17:17:17

Great work and bed side manner. Lots of latest high tech equipment. Always a full explanation of options. Very professional. Highly recommended!

Review №96

2018-04-13 20:33:12

The best experience in a long time, my daughter enjoyed, the staff and Drs, as well as I, and yes, all very professional and fun..Thank you all so much 😉Highly recommended 🖒

Review №97

2023-08-30 22:29:19

I really love this team of dedicated professionals that truly have the best interest of patients in mind!

Review №98

2020-09-24 19:27:44

I give Heritage oak dental five stars. It is a good place, with good services and wonderful staff.

Review №99

2020-01-06 17:57:13

Really happy with their service.. I felt taken care of after having a bad toothache for weeks.. they were really professional and kind.

Review №100

2019-12-04 17:20:27

From the moment you walk in, the service, the people, the treatment is top notch. No dental anxiety in here!

Review №101

2018-11-12 23:50:06

Kind, gentle and straightforward this is how we would describe our new Dentist and the Hertiage Oak Dental staff.

Review №102

2020-07-07 15:41:49

This is an incredible dental office. They can handle any issue and have an amazing staff.

Review №103

2019-12-11 08:31:33

Best Dental experience I’ve ever had and continue to have in my lifeIt’s first class!

Review №104

2019-12-12 18:43:42

They were fast and delicate and thorough, I would highly recommend them to anybody.

Review №105

2016-07-28 17:50:08

Amazing & staff! We love our experience here as a family! Excellent care and experience!

Review №106

2019-11-22 00:20:41

Fabulous...from the front desk to the back office! Would highly recommend this dental group!

Review №107

2018-02-23 16:29:48

My kids like to go to the dentist now! Really good experience

Review №108

2020-03-10 15:32:11

Awsome! Had a crown done, painless and next day as well!

Review №109

2017-12-03 03:04:29

Highly recommend this place. Why? They care about you and your health. They care.

Review №110

2019-06-14 13:50:11

Dr Shane and his staff are so kind, friendly and knowledgeable ❤️🙌

Review №111

2019-11-06 19:27:53

Very careful and caring about how you feel and very clean and the staff is great

Review №112

2020-01-31 00:19:28

Skilled, patient and compassionate dentists and winsome, competent staff!

Review №113

2016-06-28 20:02:15

Great office that provides quality service and care.

Review №114

2018-08-09 15:04:46

The best Dentist around! Staff is awesome!

Review №115

2019-10-22 22:20:25

Great personable staff! Been coming here for years.

Review №116

2018-05-10 05:03:18

It was a big relief to go in there and talk to them

Review №117

2018-03-09 20:17:52

Excellent job in extraction on my wisdom tooth.

Review №118

2018-05-16 22:19:42

Everyone is fantastic there!

Review №119

2020-06-19 00:46:54

Great experience