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Categories

  • Music store
  • Guitar store
  • Musical instrument rental service
  • Musical instrument repair shop
  • Musical instrument store
  • Piano store

Phone: +1 323-278-2052
Site: https://stores.guitarcenter.com/...
Opening hours
  • Monday:11 AM–9 PM
  • Tuesday:11 AM–9 PM
  • Wednesday:11 AM–9 PM
  • Thursday:11 AM–9 PM
  • Friday:11 AM–9 PM
  • Saturday:10 AM–10 PM
  • Sunday:10 AM–9 PM
Edit info

Total reviews rating 4.4

199 Reviews for Guitar Center 2024:

Review №1

2024-06-23 01:18:36

Should of gotten the one gentleman’s name that ended up helping me out in the end (he was the only person who seemed to have any idea what he was doing there) but I walked around for probably 15 minutes looking for someone to help me purchase one item. There was a guy sitting out at the front desk, gave me attitude for asking for his help… this store has definitely went downhill in the last few years. I remember Customer service being amazing before.

Review №2

2024-06-04 02:09:05

This place is cool. The times Ive been there the sales associates are helpful to their best of their ability and hardworking. The lessons department are really cool too. Jay is very welcoming and the instructors are great on doing what they do. They should all get a raise for all their hard effort! Keep up the good work guys

Review №3

2023-12-16 16:21:26

DO NOT SHOP HERE! The store doesnt need any customer any more. WORST customer service at all !Even we brought before, we get towed today. We hang around the guitar center, we still get towed. Like 7-8 customers all get towed. They are CRAZY. We paid near $500 to pay for their crazy action, they rob the money. We got towed to a small factory zone, and next day ONLY to get our car, pay 200 extra for this.The employee doesnt care, the plaza manager said, not responsibility for this enforcing activity.

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Review №4

2024-05-30 04:20:11

Very nice Employees next time u come ask for jimmy he’s a great help :) they also sell really good instruments.

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Review №5

2024-05-11 17:05:03

Love the Guitars they have, you can play the Instruments before purchasing, the Employees are Helpful, The Location is good. Ive bought some guitars there, decent prices. I saw one yesterday, thinking of purchasing, they should give discounts to Frequent buyers. Good Location.

Review №6

2024-05-27 01:21:37

Ever since I started playing guitar I have been coming to this location and have never had any issues, and only positive experiences. Staff are always friendly and store is well maintained. Deals are great as well. Ive also sold a few items and received very fair offers.

Review №7

2024-06-03 22:36:31

Worst Costumer service. Lack of knowledge on insurance policy. Bad attitude, laziness. No solutions. Three employees and one manager couldnt help. They all had their own policy and their own way to work. They hate to exchange equipment with insurance. They walk away from you. They love that you walk away from exchange. Never making business with this store.

Review №8

2024-06-14 03:27:27

My shopping experience covers all aspects of how a customer experiences its interactions with a vendor, at every touchpoint from the first contact through the transaction and beyond. Nice vibes 😁

Review №9

2024-06-18 07:20:21

Suffering from a lack of staff on Saturday morning, this shop can make you wait long just for trying the guitar sitting at the top of the shelf. A young vendor was not agreable to me and didnt try to help me find what I wanted. Maybe thats because I must have a frenchy uncomprehensive accent I acknowledge..The shop manager was cool and helpful though.

Review №10

2024-02-27 20:40:58

Bought a vintage 1976 Yamaha L5 for an amazing price. Great customer service. Ive been having great luck with Guitar Center. Ive bought 4 vintage guitars in the past 6 months from different locations. They really turned around their service and why I keep going back