Goldenline Construction Inc. in Woodland Hills

Review №1

2020-12-31 18:17:45

I am so happy with Goldenline Construction!!! I have wanted a new kitchen for about 40 years. Finally we were ready, we talked with several contractors and decided on Goldenline. I wanted a happy, different, special kitchen. Most contractors were locked into a certain way of doing the kitchen. Eldan listened to what I wanted. His men did an amazing job making my dreams come true! Everyday I look at my kitchen I am happy, thankful, and smile :) I know they will make your dreams come true too :)

Review №2

2022-02-10 17:26:52

We first connected with Goldenline Construction at the beginning of February 2021. We were purchasing our first home and it needed a lot of work. The house hadn’t been updated since the 1970’s. It was a very exciting time for us and we were thrilled to hire Goldenline as Eldan seemed to really understand that the quality of work was really important. He understood that this wasn’t a flip but rather something we were going to live with for a long time. In the beginning Eldan was onsite quite a bit, but after a few weeks he only came out occasionally sending his project manager instead who would send progress video and pictures back to Eldan. The scope of work included: removing a wall, removing a bathroom, removing another small wall, full electrical rewire, updated to central heat, a full kitchen and one bath remodel, mold remediation, deck resurfacing and new flooring throughout. All in all we paid Goldenline $239,000. The workers sent by Goldenline didn’t share Eldan’s appreciation for quality. Throughout the job I was pointing out sloppy, crooked, uneven work and while they would acknowledge the issues along the way, they couldn’t send the right people to correct the problems. For the final five months of the project, the project manager was rarely onsite, after originally being here at a minimum 2-3 times a week up until July. Eventually, as the months dragged on, my husband and I just wanted to move on so we settled our contract, paid in full, and now have a long list of things that need to be fixed.The biggest issue is that the newly replaced ceiling and walls in the kitchen are not straight. This had a cascading effect on the rest of the remodel. Either they knew the walls they installed were not straight before installing the kitchen cabinets and didn’t tell us (giving us an opportunity to adapt our plans), or they didn’t know they were uneven and there was no quality control. Regardless, the result is that almost everywhere the ceiling or wall meet the cabinets looks crooked looks sloppy. (See pictures)The upper kitchen cabinets go up to the ceiling and are a crooked mess.The cabinet doors on the pantry do not line up with each other.There is an inch-wide gap between the backsplash and the wall it is supposed to sit against which required which had to be filled with wall fillerThe bathtub was not installed straight.Like most stories you hear about contractors, we also experienced months of frustrating delays as workers wouldn’t show at scheduled times (always “he’ll be there tomorrow”, “he’s on his way”, etc.) Throughout the job we were pointing out issues, however towards the end of the job, we were almost blaring sirens about the quality of work in the kitchen and that it was not acceptable with cabinetry that didn’t line up correctly. They told us they fired the cabinet guy before yet continuing to schedule him to come to our house to keep working. It got to the point that dealing with the kitchen was causing me so much stress, I had to pass off the task of talking to them to my husband. I felt like I was going to explode and that is not a healthy way to live.As frustrating as all this was, it would have been forgivable if when I sat back and looked at my kitchen, I felt love. Instead when I stand back and look at my kitchen, I feel sadness, anger and frustration. When I am cooking/baking in the kitchen, I have love, because I love my house, but the details in the kitchen are just a mess. To top off the whole experience, in the end they offered us a $500 gift card, if we wanted to hire them for a minimum of $10K. Pass.

Review №3

2023-09-19 22:30:01

I will start out with what Goldenline Construction did well. They did fix every problem that came up and Alex our 2nd Project Manager was great and extremely accomodating. However, we had to micromanage the project and point out every issue that came up. If we didnt review the work that was being done daily the work would have turned out so much worse. That being said; I would not trust Goldenline to build a dog house let alone do any additional work in my house.They subcontract all of the work and the majority of the subcontractors demonstrated any skill, craftsmanship or pride in workmanship. Every component that they touched needed to be redone or fixed.They worked with NUHome Showroom to provides the cabinets. The quality of the cabinets that were delivered are extremely low quality. The wood is very soft and scratches very easily. They dont come with any of the inserts that are availabile in every big box store and do not seem like they will hold up in 10 years. The guy building the cabinets damaged at least 50% during the installation causing us to make them replace the damaged units. He was installing cabinets that were clearly scratched and damaged. One would think that it would require double work to fix, replace or repair them after the intial installation. However during the cabinet install, our first project manager tried to get us to let them finish the install and then they would fix any issues. If we didnt inspect the work on a daily basis our project manager would not have found or fixed any of the problems. Additionally, almost every pull handle that was installed was not installed straight or level. I found this problem literally an hour after he had been on site inspecting the work and even sent me a picture (from a distance) saying things were looking great. I could see the uneven handles right away without even having to look closely.Flooring; during the floor demo they put chips and divots in our concrete slab necessitating floor leveling. However, they didnt actually fill the holes that were created and just spread some leveling stuff around giving the impression that they did something. As I walk over the floor i can still feel indentations that cause the flooring to give more than it should.They didnt clean up after themselves, leaving large piles of trash both inside and out on our front porch and again it wasnt removed until we made them do it. Even during the flooring install where the floor should be clean, they just pushed the pile of trash around until they ran out of room and had to remove it all. I asked over and over for them to clean up before doing more work, butThe backsplash install was the straw that broke the camels back with us and Goldenline. They installed the tile that we had selected and the install was extremely amature. Tiles were uneven, poorly alighed and not flush against the wall. When we brought this up to our project manager he said they would try and fix it. Their fix was even worse than the original install. I brought this up with our project manager and he became extremely rude, aggressive and condesending and ended in a verbal altercation. We escalated this issue with his boss who removed the project manager from our project and allegedly he separated from the company. Goldenline did end up replacing and redoing our entire backsplash, but with tiles there were not our first choice. We do like what we ended up with, but would have been nice to not go through the whole ordeal.The photos are all examples of issues and flaws that we found and had to point out to our project manager. They were eventually fixed after 2-3 attempts.

Review №4

2024-03-06 17:34:37

In one short sentence, Ive had an AMAZING experience working with the GoldenLine Construction Team thus far.I work as a project manager at a tech company and had the opportunity to team up with Eldan & the entire Goldenline Team to complete a remodeling project at our headquarter facility. In projects like these, there are many moving parts but luckily this team made things simple for us. Communication was great, quality was exceptional, and more importantly we were able to get the job done in a timely fashion. With any project, there are always hiccups along the way but Eldan, Cecile and the rest of the team made it a point to be proactive, attentive, timely when it came to resolving any issues.Go with Goldenline if you want quality work with good people that care - Kenneth!

Review №5

2024-03-27 20:41:57

An update to my previous review: Once again, Goldenliar Construction has lived up to this name. Two plumbers, including their own, confirmed that in the remodel, the tub plumbing was incorrectly installed and is not up to code. Of course they denied what their plumber said, and they are using an agreement I signed, which supposedly would not supersede any warranty related to my bathroom remodel, as an excuse not to fix the plumbing. I will have to pay for the $1,500 correction myself.And after just a year and a half, all the grouting around the tub is crumbling. Beware of this company!I find it difficult to believe the 5-star reviews of Goldenline Construction. The only way my horrendous experience with Goldenline could have been worse is if they had stolen my money and disappeared.My simple master bathroom remodel project, which I was told would take 4-6 weeks, took over 8 months from the time the initial demolition took place in December 2021.Heres how things began: after waiting 4 months (June 2021 to October 2021) for my city permit, I finally contacted Building & Safety myself and scheduled an appointment. Apparently Goldenline was not making efforts to inquire about the status of the permit because it was approved on the spot at my appointment.My assigned project manager, who initially said yes and can do to my requests, switched to no, why would we do that? after I signed the contract. He and the workers contracted by Goldenline were constantly missing in action; they had car trouble, were stuck in traffic, had a sick puppy, were ill or had family emergencies. Communication was poor, and the project manager was uninvolved. In fact, he disappeared twice for 3 weeks at a time. The continuous delays resulted in work ceasing for weeks throughout the project. After I complained, I was supposed to be assigned a new project manager, but that only happened after I lodged a complaint with the Contractors State License Board when the project hit the 6-month mark with no end in sight. I was told the first project manager was no longer with the company, but I still see recent reviews with his name mentioned.Nearly all the workers sent by the company were unprofessional, and their work was sloppy and inferior. Not only were they incredibly careless, damaging my walls leading to the bathroom and nearly destroying my existing custom vanity, which they were supposed to refinish to be like new, they also arrived unprepared. Almost every day workers were present, I was asked to provide batteries, tools, brooms, ladders, paper towels, buckets, vacuums and cleaning supplies. Since I was the only one supervising and monitoring the project, I spent the greater part of weekdays making sure further damage didnt occur, while losing out on my valuable work time.At one point, a Goldenline employee yelled at me over the phone for daring to consider a change in the floor plan after I discussed it with the plumber. He was angry about this because he would have to send the plumber home, even though the incorrect valves had been sent and the plumber was unable to work that day anyway. As another reviewer pointed out, Goldenline has a way of blaming the customer for every problem that arises.Then whole project continued like this --- incorrect valves, master bedroom furniture and carpeting left uncovered for the first part of the project and only covered after my multiple requests, damage to my new tub, incorrectly installed trim (not aligned and sharp edges), sink shut off valves difficult to turn, scratches in my tile, cracks in my like new vanity, gouges and scrapes on every wall leading to the bathroom ... the list is endless and Goldenline could not have cared less. In fact, the project managers response was, No one is perfect.Ultimately, I seriously dislike going into the master bathroom because it reminds me of my 8+ month (December 2021-August 2022) fiasco with Goldenline. Not only does it bring bad memories, but I see the many flaws and it only makes me sad, frustrated and angry.

Review №6

2018-12-04 01:45:28

Goldenline has been so great! They deserve more than 5 stars. Everyone underestimates the workers and the staff, but i truly got to know who my family and I were working with and they were all so sweet and kind. My family has been looking for a remodeling company for about 5 months now. I know social media is a big help when it comes to decisions like this, so I recommended to them that we try Goldenline and were all super happy with our decision. In the end, they spent about a couple weeks redoing and reinstalling all cabinets throughout the house and floors when we previously had carpet. Everything came out looking amazing.

Review №7

2019-10-24 11:40:13

5 stars for Goldenline Construction. Manager was great to work with. I wanted my garage converted to a craft room/ office...or as I like to call it my Mom Cave. After 3 short weeks, my dream has come true. I absolutely love the result. The crew was the best I have had work in my home. They showed up when they were supposed to, were always friendly, and most importantly knowledgeable about the work. I will absolutely consider Goldenline Construction for my next project. Thank you to the crew for an awesome job.

Review №8

2018-07-31 19:45:54

My cabinets and kitchen haven’t been up to date since so long. I decided to do a little renovation for my parents and I. Wanted something a little more on the modern side and Goldenline was the perfect company to take me where I wanted to go. They were so helpful through the process. They were so quick, but weren’t in a rush to just get the job done. They wanted to perfect it. Thank you so much to the team for this outstanding job. I am so happy with my results and can’t wait to use them in the future for my house.

Review №9

2018-10-16 21:25:22

Goldenline has only been great when it comes to redesigning my home. I had visions of what i wanted my home to look like and Goldenline Construction did just that for me. We took my thoughts and ideas and put them on a special design document online and soon it came to life! It was amazing! What a great experience. They redid my kitchen, living room, and my two bedroom house. Their work and quality are just tremendously timeless. Thank you once again Goldenline and Kfir for doing some great work in my home.

Review №10

2019-05-16 21:10:01

My parents recently had renovations done by GoldLine Construction, they do not use technology so much so I am writing this review on their behalf! To start off, I also live in the house and I am beyond impressed. They took our out dated cabinets in the kitchen and made it marvelous. In addition, they restored our bathrooms, making it look like a high class hotel. The process was fairly quick, simple and adequately prices. I can say with confidence that my parents and I are very happy with the work that was done. Good price with excellent work, thank you so much!!!