Presentation on Map Reviews Nearby

Geweke Kia in Yuba City

4.3 (199) 1234 Sunsweet Blvd, Yuba City, CA 95991, United States

Categories

Car finance and loan company
Car dealer
Electric motor vehicle dealer
Kia dealer
Used car dealer

Location on the map

Yuba City, Sutter County, California, US

Phone: +1 530-634-6161
Site: https://gewekekia.com/

Opening hours

Monday:8:30 AM–8 PM
Tuesday:8:30 AM–8 PM
Wednesday:8:30 AM–8 PM
Thursday:8:30 AM–8 PM
Friday:8:30 AM–8 PM
Saturday:8:30 AM–8 PM
Sunday:10 AM–6 PM

Edit info

Total reviews rating 4.3

199 Reviews for Geweke Kia 2024:

Review №1

2024-04-16 17:20:12

Had a wonderful experience working with Jay Y. on the purchase of my new EV6. He was a breath of fresh air, knowledgeable, friendly, and very helpful. I didn’t feel any pressure from Jay, he was kind and respectful of my time and very engaging. I felt very comfortable, and didn’t feel pressured to buy. I would definitely buy a car from him again. If you want to enjoy your vehicle purchasing experience, you have to schedule your appointment with Jay Yost, he is by far the best salesman I’ve ever worked with. Make sure you make an appointment with him!!!

Review №2

2023-11-05 02:28:35

Best Kia dealership hands down! My girlfriend and I went there looking for a telluride as there was none in our town that were decent in price. When we got there the price was a little high for our budget, but the Kia salesmen and manger worked with us and made the price and experience amazing. Our family definitely appreciated the courtesy and professionalism of the Geweke Kia team. Highly recommend.

Review №3

2024-01-26 09:10:28

Please come visit this dealership ask for Rico! He is awesome, he has sold me a few vehicles over the last several years. Rico is always friendly, professional, and will go above and beyond his call of duty to get you that special vehicle. Remember when other dealerships say No - Rico says YES No pressure, always a you first person. So happy with my deal still after almost a year. Thank You Rico-your the best.

Review №4

2024-04-10 16:43:36

This review is for the service department. They have great customer service and plenty of amenities while youre waiting. Theyve got free Wifi, drinks and snacks, a free phone charger and a free shuttle to take you around town. Other dealers should take notes.

Review №5

2023-07-05 02:28:10

This was one of my best car shopping experiences ever and we have bought a ton of cars. Jay Yost was amazing and had patience with me as I tried to decide what I wanted to drive. On top of all of that it was so hot, maybe the best and worst time to buy a car because you get to test out the air while you shop. I ended up with a Kia Sorento and I couldn’t be happier with my purchase. I highly recommend Geweke and Jay Yost

Review №6

2023-06-27 04:06:34

On June 23, 2023 my husband and I bought a new SUV from Geweke Kia in Yuba City, Ca. Every single person we interacted with during the purchasing process was professional and supportive. There was absolutely no high pressure sales attempts from our sales person, Miguel. Rather, he focused on answering our questions and educating us on the features of the auto.After a test drive, we went to the sales department where Desiree, our financial manager, walked us thru the paperwork required to complete our purchase. It was a very positive experience and we highly recommend Geweke Kia.Sam and Deanna Persaud

Review №7

2024-01-19 03:31:26

After receiving a letter from Kia stating I had a recall, I called the service department to schedule service. They confirmed the recall was needed for my auto and I was given an appointment. I drove 45 minutes to the dealership only to be told Oops... You dont have a recall. This is the second time they have made a 100% preventable mistake that cost me time off work, gas, and mileage/time. Ill be taking my business to a competing Kia dealer that values their customers time and money.

Review №8

2024-05-28 12:49:54

Editing my review for clarity. Buying a car from here went fine, expensive markup but thats not where I had my issue. About a month later the car is dead and I have to jump it to get from place to place (so much for certified pre-owned). I take it in to tell them the battery is dead and I need a new one, they charge me $180 to check themselves to let me know what I already knew. Then MAKE me get a rental car for a battery to be put on order, since it would be easier on the mechanics if the car stayed overnight. I was then told my car needed to stay for a few days since the mechanics had other priorities. $230 now for the rental. Once the battery arrives Im then told its not covered under my cars premium warranty $250. By the end of it I essentially spent $660 for a battery swap that I installed myself as they wanted to charge an additional $185 for installation.The corporate copy paste reply I got to this review shows they dont care. THEY would have emailed me for reimbursement if they wanted to make things right. Please do not get swindled. Go to a local mechanic shop. When they tell you whats wrong do some googling to see if that at least lines up with your issues and look up how much it usually costs to see if they are charging you fairly.

Review №9

2023-12-16 12:25:25

Security Upgrade completed but we dont have any idea how it is supposed to work without a working sound system or audio hookup. Looks like stickers were installed but as far as we know, that is the extent of it. Still waiting for a part in order to complete Fuel Rail Recall. Its been 10 days. Disappointed. Had to replace engine when it was 5 yo. Had it less than a year. Wondering if that was due to fuel rail issue.Update: received call from service manager and all explained! Thanks for the personal service and ride home and back. Great work!

Review №10

2024-05-06 18:41:51

Pao was great keeping me up to date on my vehicle.Love Tina too.

Review №11

2023-06-05 17:11:51

I didn’t go in expecting to buy a brand new car. I just kinda wanted to test drive and see what the car was like. I was shopping on true car since they seemed to give better deals. Well, of course they wanted my business so they worked with me to get a better deal. I actually got a pretty great deal. They made it so easy to work with them and helped me set up the car and get things started. I’m very happy I decided to go in and test drive this car. I worked with great people and got a great car.

Review №12

2023-07-13 21:08:39

I love bringing my car here for service, I’ve never had a problem with the service I receive. I’m not a fan of the express lane for checking in though. I miss the days of someone being ready outside to get me started on checking in; going in to the service advisor desk and being able to talk to someone who knows my car because they’ve helped me before. There was only woman at the check-in desk who was busy with one or two cars before me and I stood there waiting for at least 10 minutes until a young man came in, tried to make a phone call to a customer, then was finally able to help me. A service advisor even came in recognizing the person behind me in line, grabbed her to help and I was left feeling invisible. I understand you were busy, but I had an appointment for 9:30 and was finally checked in by 9:45. Again, the service done to my car was great and the young man who helped me went above and beyond, but it’s been more than this once where I’ve had to stand and wait even when I have an appointment. I can go to any oil change place and pull right in.

Review №13

2023-06-28 19:36:45

A safety recall letter was sent to me. I made an appointment to have a mechanic arrive at my residence. No extra charge and no waiting. The day of the appointment to replace the part, took less than 30 minutes. Bob was my guy and he was great! He did an excellent job! Thank you, Bob!

Review №14

2023-04-06 15:20:59

I had my car serviced, they were extremely friendly and explained everything well. It was done quickly and I was offered a car wash. Mitch did a great job and even vacuumed out the front which was great! I was thinking on the drive home though, is it customary to tip him? 😬 I feel bad now! I believe Ryan helped me with the service and was extremely friendly and informative. Definitely will be back in about 5-7 thousand miles 🤪

Review №15

2023-07-22 17:05:44

Had a lot of issues with them traded my car in 2 months ago and they still havent handled it and now I owe 2 months of payments on my old car and new car. I will be filing a case at the better business bureau. I wouldnt recommend trading your vehicle to them or doing business with them. They making promises that it will get handled and still hasnt. I have a lot of patience and understanding especially with two months of dealing with this. I am done being Mr nice guy and getting walked over.

Review №16

2023-10-03 01:54:35

Service personnel were very helpful and professional. The only reason I dropped a star was because the person who changed the oil did not reset the oil change notification on the dash. The fellow who handled the paperwork tried to reset it. But, wife realized the problem after she got home. So, have to make another trip to Geweke.

Review №17

2023-08-31 21:15:13

1. The part took about 3 months to arrive to the parts department. 2. Service took only two days to finish (outstanding). 3. Forgot to place things back where they were and then I feel like a complimentary car wash wouldve been nice to complete a great overall service.

Review №18

2023-11-07 04:48:33

Oil change and recall took ALL day from 8:30am until 4:55pm!!! No tire rotation and did not top off fluids! I assumed it was included since estimate was $130. Very dissatisfied and disappointed ☹️!! Also, had to wait for keys around 20 minutes. Service lady said someone would bring my car and I literally had to ask 3 different people before someone gave me my keys, they were there the entire time! I left service dept after 5:30 pm, Tina from service did not provide great service!

Review №19

2023-11-03 15:10:31

Update:All service over the phone is amazing, however, when you bring your car in, it’s a totally different story! They’ve been running me in circles for two weeks over something they said would take 1 day. Why would you even schedule my appointment, tell me it would be done, have my car a full day and say the tech didn’t get to it. I take it back for another full day and you tell me we still don’t have a part we need. Why did you tell me to bring it back? I will be taking my car to Roseville and I’ve filed a corporate level complaint. You do not get to treat customers like this and get away with it. Very disappointing and distasteful.The customer service here is amazing.

Review №20

2023-07-02 20:21:45

I needed some recalls done on my Kia and it was quick and easy for me to schedule my appointment. I also asked about an issue my car was having and Ryan was so kind, helpful, and responsive. The part I needed was ordered and my car was good to go in a few days. Thank you!

Review №21

2023-09-22 13:37:51

Pao was excellent. My 1st time taking my Kia in for a maintenance check. Oil changed, tires rotated and a recall on anti theft was replaced. The employees are friendly. Its a very busy place. I love my Kia Soul. I am very happy with it all. The total package 💯💯

Review №22

2022-02-08 21:25:10

Trustworthy, patient & kind; they have some great vehicles. Its my first car purchase in many years & I would recommend Gewecke Ford/Kia highly for their integrity & knowledge.

Review №23

2023-07-05 16:53:53

The mobile repair/recall van team was great. They were very fast and efficient. They even found something that was still under warranty that could be repaired while they were here. Thank you so much. This was way easier than waiting all day long at the dealership repair center.

Review №24

2020-12-03 02:15:58

Jay was absolutely awesome and helped me find the exact Telluride SX Nightfall I was looking for! I cannot say enough about how pleasant the process was and Ernesto in finance helped me settle on the price and warranty and he was awesome too. If I could give Geweke Kia six stars I would! Make the drive to come see them...it’s worth the trip!

Review №25

2023-11-09 16:26:53

Love this dealership! Jay Yost was absolutely wonderful. He helped me find the exact Sorento that I wanted. He was so helpful and kind. He made the process actually super fun! Kudos to Jay!

Review №26

2023-10-03 22:45:20

Geweke Ford has top notch service. I was greeted with a warm welcome and friendly service. Fernando is such a professional and honest salesperson. He took the time to find the perfect car for me. He answered all of my questions and explained everything in such great detail. He even offered me and my mom lunch while I was waiting on the loan approval! If you’re looking to buy a car and want someone who will lay out all your options for you and walk you through each step of the buying process, then Fernando is your go to guy. And shoutout to Desiree too! She was so kind and so helpful! She was there every step of the way when it came to filling out all the paperwork. She is so knowledgeable and efficient too! She made the financing process a breeze! Thank you Geweke Ford for making my experience an exciting and special one! I absolutely love my car and I couldn’t be more happier!

Review №27

2023-07-07 17:43:17

I got my kia here and bring it here for service every time. I have a small 4 cylinder turbo motor so is about $100 for an oil change, which seems high, but due to turbo it has to be zero weight full synthetic, or at least I think thats why lol. But the service is usually really good but can take a little while since they are almost always busy, but this last trip my car was done within an hour. I have always had a ride to & from so I dont know about a shuttle ride but do think they have 1.

Review №28

2023-08-21 15:49:09

I will start off by saying HORRIBLE! Just plain HORRIBLE! It is going on 5 weeks now and over a thousand dollars spent on a rent a car and still no phone call about my daughters car with this kind of customer service I really dont know how they keep customers I will be picking up my car today and taking my business elsewhere I will not ever recommend to anyone to ever get therevehicle serviced at this place I hope the other departments are ran more professionally..

Review №29

2023-06-23 20:21:57

We bought a 2023 sportage hybrid and it was the easiest/best experience my husband and I have ever had purchasing a car. We were in and out within an hour and a half including test driving the vehicle. We worked with Marco and another associate and they were both great to work with and made negotiating simple with none of the back and forth banter some sales managers put you through.

Review №30

2023-06-21 21:52:55

Great service, went there to have my master brake cylinder installed and the 2 recalls done on my kia sedona. When I still was having an issue with my brakes after installation, they sent a tow truck the next morning, free of charge, and took another look at it. They were going to charge me $270 for another diagnostic, but at the end of it, the manager Decided to waive the fee. They can be a little on the expensive side compared to other mechanic shops, but the service is top notch. I recommend coming here if you need your vehicle fixed if you own a Ford or kia.

Review №31

2023-06-30 23:54:47

Great service. Only complaint is that my appointment time was for scheduled 8:45am and they did not even pull my car into the garage to begin working on it until 12:45pm. Other than that, the staff was friendly and the complaint on my vehicle was addressed and fixed.

Review №32

2023-02-02 02:53:59

The staff there are very friendly and welcoming. I was greeted by Rico and he was extremely helpful. He told me about all the features of the car I was checking out and answered any questions I had. He also got me in and out of there as quickly as he could. I am very satisfied with my visit and my new car!

Review №33

2023-04-06 12:43:20

Took my Kia in for a recall was told it would be 1 to2 hours. They offered a shuttle to take me home or I could wait in their waiting room. I chose to wait the waiting room had comforatable chairs a flat screen tv, toys for those who had kids with them. they offered free coffee, water and snacks. The people working there were very friendly form the service who took my information to the young man who washed my car and delivered it to me. My car was done in 1 1/2 hours and I was a very satisfied customer

Review №34

2024-01-24 05:31:33

They literally post an additional 5k over MSRP on every car. Avoid and go to a large city where this wont be a large money pit and waste of your time.

Review №35

2022-11-08 21:34:29

From the receptionist to the folks in the service department, Geweke Kia is customer service oriented. They were helpful, courteous, and great with their time management! My service was to take 3-4 hours and I was out in less than 2 hours. They kept me informed each step of the way. The waiting room is comfortable and hospitable. I would give them 6 stars if it were offered!

Review №36

2022-12-28 00:37:52

My car was in the shop for over 5 weeks for a new tire, rim, and fixed bumper. I received no contract regarding how long my vehicle would take, and I was threatened to pay $100 a day storage fees for my vehicle being there after it was finished, though it was never even communicated to me that my car was done. My service consultant failed to send part of my bill to my insurance, which is why my car was still there so long after completion time. She made it out to be my fault that my insurance wasn’t paying them, when the real reason was she never notified full amount needed from my insurance in a timely manner. I could have had my car two weeks earlier if she had done her part right. I have voicemails of threats of $100 a night charges. When communicating all of this information to my service consultants boss, he was in shock and said there will be no overnight charges and he apologized for her actions. I had the absolute worst experience here. The tire that was put on my car wasn’t even cleaned, and my tire pressure light was on when my vehicle was finally returned to me. My receipt claims they aired all my tires, which was a lie. I will never come back here. This was all a miserable mess due to my consultant.

Review №37

2023-02-22 22:10:09

Very nice I pulled up an assistant came to my car had a clipboard. Knew who I was and why I was there. I went in signed the tablet so they can proceed. They told me it would take 1-2 hours. I waited there, it took like 45 minutes I was super surprised they even washed all the bugs away. What confused me is I was told on the phone it would cost $200 next oil change. This first one was complimentary on the receipt it showed $58. Worried they did not use the correct oil? I pushed myself to go I’m from outa town and I had a surgery still recovering. I wish someone could call me and tell me?

Review №38

2022-11-14 20:16:40

Great experience with Geweke Kia! They made everything very easy for me. Very professional, kind, courteous and timely. Even delivered my car to me the very next morning by 11 AM which was 3 1/2 hours away from them. Can’t say enough about how pleased I am with their service. I highly highly highly recommend them. Oh, did I happen to mention the car is awesome too?! Special shout-out to Nando and Freddy who delivered it!!! Cool dudes!!!

Review №39

2023-03-23 02:22:37

This service visit was the worst have ever had at any dealership. I arrived 20 minutes early for my appointment and no one was at the Express Service desk. Service advisor showed up a few minutes after my arrival and completed the intake process. I was asked if I would be waiting for my vehicle and told them I was waiting. He told me it would be 90 minutes to 2 hours wait and I said that would be fine. I waited in the waiting room 3 hours.No one ever provided me a status on my vehicle.No one ever told me my vehicle was ready.I waited over 3 hours.I ultimately sought out a service advisor who told me everything was turned over to him as the night person. I paid the amount due and when I walked to my car I noticed the left front tire was flat!!! I cannot believe the service department would send a female senior citizen out with a flat tire. By now it was 5:20 p.m. and I still needed to wait while my tire was repaired. I travel from Magalia to Yuba City to have my car serviced which takes over an hour each way. Needless to say, I’m very disappointed in the service I received today.

Review №40

2023-10-11 19:32:25

Our F-150 had the shift cable go out when we arrived at the campground 4 hours from home. We had it towed to Gewekes on Saturday and they diagnosed and had it fixed on Monday afternoon. That is what I call service. Big THANK YOU to Pao for all your help!

Review №41

2023-07-06 05:27:00

No other garage has ever worked on my 2012 KIA and I have every invoice stapled together in the glovebox. I have never had reason to fault the professionalism, the friendliness or their work. They even drop us off and pick us up when they are done. You can’t go wrong taking a Ford or KIA to Geweke.

Review №42

2022-12-12 04:14:38

Very disappointing service. Dropped my car off and only 1 of the 2 issues was looked at. They had to order a part, understandable, but I had to call them to check if it was in. Took my car back in, 50 miles one way. I got a appointment and they had my car all day and the work did not get done. They wanted me to pick up the car and bring it back the next week, 50 miles one way. The only reason I gave 2 stars is because they ended up giving me a rental and brought my car to me after the work was done. But I had to fight for it.

Review №43

2023-05-15 23:24:10

I was told it would take a couple hours to get recalls checked and fixed. I was waiting in lounge had just poured a cup of coffee. This was all taken care of in less than an hour, I hadnt even finished my coffee. Great job!

Review №44

2023-03-27 21:42:40

I called and scheduled a warranty inspection 2 weeks ago so today I show up and I told the guy that 4 times and that I did not need an oil change as it wasnt due for one for 3000 miles. He said oh okay I will let them know. I told him a couple warranty issues and he said Ill the let guy know and so I sat for 3 hours while I thought I was getting a warranty inspection like I had reiterated several times and in stead they still charged me for an oil change and did not address a single warranty issues. He said youll have to make another appt for that. Ummm thats what my appt was originally for. I would not recommend this place to anyone as it seems nobody knows how to do warranty inspections. Kia needs to step up their warranty inspectors or else dont charge extra for a warranty that you wont uphold. I took the day off work to do my scheduled warranty inspection only to do exactly what I didnt need. And charged me for something I did not need! There was a sticker in the window stating my oil change due time already! And then he had my warranty papers and told me he was putting them back in my car and guess what nope. I get a text an hour later stating I have your warranty papers. I dont live near there so now I dont even have my warranty papers if something goes wrong..... Work ethic is not in the new generation and it shows. This is the second Kia dealership to not do an inspection when I have asked for one, might have to trade in my car for something with a reputable warranty and services.

Review №45

2023-04-11 18:57:43

Good and courteous service. Like everything else, oil changes are getting pricier. Car wash wasnt offered this time. Weve been bringing our vehicles for several years and will continue to do so.

Review №46

2023-01-19 19:37:19

The oil change and maintenance department was great. However I didnt appreciate being followed around and accused of trying to break in cars while I walked the lot waiting on my oil change. Ive bought 2 cars from you and have walked while I waited with every oil change. If it werent for my warranty Id be seeking maintenance elsewhere.

Review №47

2023-05-16 04:11:31

Outstanding customer service. Ive been taking in my cars for services for many years already. Vincent has always been a huge help. Hes always had the answers for us and if he didnt have answers for us right there and there, he always finds a way to get us answers.

Review №48

2021-02-28 16:17:31

Great Dealership!The staff are friendly and not overly pushy. The auto selection is impressive. I found exactly what I wanted 2021 Kia Seltos.

Review №49

2023-05-19 00:05:52

I took my car in to Kia service and Ryan, Levi, & Josh worked hard to make sure they got me a rental while I waited for my car to be fixed. Overall, good service for how busy they were.

Review №50

2023-01-03 20:28:57

Ordered a Kia Telluride from Geweke Kia and the sales team was great. Let me know from start to finish the whole process and had the best pricing in all of Northern California. The car got here a lot faster than anticipated and they got it all ready for me in less than 2 hours. I would recommend this dealership to anyone looking for a new or pre-owned vehicle. Top notch place with great people that are upfront and honest.

Review №51

2022-04-29 22:17:29

Got there to pick up a car that both myself and the dealer signed paperwork locking the price in place for, and they RAISED THE PRICE a few hundred dollars because they didnt want to remove accessories that I explicitly stated I never wanted. The manager I worked with, Alex from the Ford side, was very condescending throughout that process and refused to honor the deal Id made with the dealership at least a month prior to picking up the car.Every time they mail me something Im reminded of how cheated, disrespected, and angry I felt when leasing my first car with them. I have a seriously bad taste in my mouth the rest of the day. They never tried to fix the issue or make it right in any way.Ive tried not to leave this bad review and just forget about it because I really liked working with Nando when buying the car, but every time I get something from them in the mail I feel like I need to warn people to watch out for this type of behavior from them.

Review №52

2023-02-10 17:37:20

Well so I made a appointment for Friday the system was for Thursday not a problem. They went ahead and reschedule and accommodated me even if I wanted to leave it today I told him that was fine. I come back another day. The staff was very friendly. Had a good experience..

Review №53

2023-05-03 02:59:06

What a great car buying experience. Terrific owners and great staff. Customer service is A+ and my vehicle showed up exactly as promised. I am extremely happy with my purchase.

Review №54

2022-06-06 17:57:39

We booked an appointment 3 weeks out for our Kia to have work done on a recall, have a diagnostic ran and to get an oil change. When we dropped it off we were told that it could be up to several days for them to look at it (even with an appointment), and that even though our appointment said Due for an oil change (she even read it back to us), that we couldnt get one and we would have to book a second, separate appointment.The woman helping us gave no consideration to adding the oil change (though it was on the appointment we had made), nor any indication when we made the appointment that it could take several days. What is the point of waiting 3 weeks for an appointment if it will be days before our car is even looked at? If our appointment said car needs an oil change, why, when youll have the car for several days, could that not be included?

Review №55

2022-09-04 20:08:27

I worked with Nancy to get on the wait list for a Kia EV6 and was kept updated throughout the entire process. I only had to wait 3.5 months which is peanuts compared to the wait others experienced.When I go to the dealership I was greeted by Eric who was knowledgeable, professional, and friendly. Eric answered all of my questions about how to operate my new EV, how to access information through a Kia app. and some great Youtube tutorials.Tony and Alex in Finance are pros! Professional, courteous, and friendly.Geweke Ford Kia defies the stereotypes of car dealerships with their great products and service. Ill see you there!

Review №56

2023-04-11 21:38:40

I had an appointment but there was a wait time of over 4 hours. Shuttle service was not available to take me home. I did get a shuttle back to the location although response time from rep made me wonder if I should have gotten my own ride.

Review №57

2021-12-27 22:23:05

Easiest and most pleasant car buying experience Ever!Jerry Garcia (not the Grateful Dead guitarist) was mysalesperson and he was very quick, efficient and extremelyCool to work with. Desiree in financing was the Superstar,though. She explained everything in detail, wasn’t pushy withthe “extras” and shared some great stories with me! Ihighly recommend this dealership and, especially, theseindividuals to work with. Thank you, Geweke team!

Review №58

2023-04-23 01:22:09

5 stars isn’t a high enough rating for Geweke. Fernando and Art have gone above and beyond for me and my mom on both of our purchases here. The whole team makes you feel like family and go above and beyond in every way.

Review №59

2023-09-26 18:15:08

Awful experience and waste of time. Ive been here going on 3 hours for a scheduled appointment. Asked for an update just to be told it hasnt even been pulled back yet. What customer service? Bet they wont send me the kia customer survey email on purpose 🤣

Review №60

2023-10-11 19:48:08

HORRIBLE HORRIBLE service here . REPAIR AFTER REPAIR MY CAR HAS BEEN HERE FOR 3 months . Now all the sudden my transmissions out after they had a completely different diagnosis . DO NOT EVER BRING YOUR CAR HERE . I WILL NEVER BUY A KIA AGAIN

Review №61

2023-06-30 17:23:41

Charlie and Gabriel made car buying an easy and pleasant experience. Very satisfied with their customer service, going above and beyond to find me a car that best fits my day to day!

Review №62

2021-05-12 18:10:59

Took my car in for its first service yesterday. All of thr staff I spoke with were so helpful and nice. The drop off was quick and easy. When I arrived for pickup the time it took to check out was short, but they went over everything with me, walked me out to my car and made sure everything was satisfactory. And washed my car, which, they also confirmed it would be ok to do so before doing it. Will be back again!

Review №63

2023-04-18 06:39:53

Very helpful and professional. Advise me on my vehicle what is needed. Great place to have your vehicles maintained, thank you. Well always go back to them, very nice and professional.

Review №64

2023-10-25 17:39:47

The service department knew I was leaving out of town and they allowed me to bring in my vehicle due to the tire issue. I greatly appreciate fitting me the schedule Pao!

Review №65

2023-04-25 03:54:13

This was absolutely the best car buying experience we have ever had! Freddy went above and beyond and the customer service was amazing!! I would recommend this dealership to anyone looking to purchase a new car.

Review №66

2022-05-25 22:32:27

Mike from the service department is super sweet and is very upfront with what is going on with the vehicle. He is also very honest. Kayla and renee in the service department gave me completely false information and we’re quite rude. Brain (my technician) and mike from the SD are great and make the experience a lot easier. The other two made it 10x worse.

Review №67

2021-07-16 04:35:58

Very bad experience. I was asked to come in to talk about the dealership wanting to purchase my car back due to being in high demand. I was told because of the high demand that they would like to purchase or trade for above the current value, as well as create a good new purchase offer. Sounds like a good opportunity. Once I was going through the process of seeing what deal can be made the sales manager low balled the value of the car that they all kept referring to how nice my car was. And on top of that wanted large down payments for the possible new car deal. I felt like my time was wasted and the email I was sent saying above current value and good deals was just to bait me. Certainly not interested in continuing my business here.

Review №68

2022-10-28 21:49:25

If I could put no stars I would. My Kia which I just got in March had a bad motor & had to be replaced. It sat for over a month while they waited for the part & when it finally came I got my car back yesterday & the battery was no longer any good. I had to pay out of pocket because they “were not responsible” even though it’s certainly not my fault I got a car with a bad motor or that it sat there for a month… I am extremely disappointed & would NEVER get a car from Geweke again, I will be sure to tell everyone I know that they sell faulty cars not to go here for a vehicle.

Review №69

2022-06-09 07:54:43

We took our new (to us it was new we bought it from 2nd party, its a 2006) Kia to get the air conditioning fixed. They found the problem fast, gave us an estimate and after we approved it they got to work. They kept in touch with us about its progress. When we went to pick it up there was no surprise bill. They even filled the washer fluid and took it thru their car wash. They were extremely friendly and did a great job. We delt with Ryan Yartz and he was super friendly and professional with us! Highly recommend going there!

Review №70

2021-08-31 16:54:21

I had an apt at 1030 to get my first service on my K5, I got there 2 minutes before then, they got me in and done in just under an hour. Even though was busy with walk in, they still kept to my apt time which I appreciate very much. Before this car, my last 2 were Nissans from dealership in town, and that would not have happened there. Was no point to make an appointment there, theyd just help whoever was there first and push my apt. back and that infuriated me. So thank you Geweke. I appreciate keeping that apt.

Review №71

2022-02-22 01:54:17

After coming from a different dealership that day and having a very bad experience. It was very refreshing coming to the Geweke dealership. My family has got many vehicles from them before. As always the staff was very friendly and welcoming. They never tried to push us into a sale bit wanted to make sure we were happy with the car we picked. Overall I highly recommend them, to anyone looking to get a car and not feel pressured into buying something you dont want.

Review №72

2023-03-14 14:46:31

Levi was great. He got me right in and took care of my Kia. He got the oil changed and the recall taken care of for me right away. I really appreciate the fast service.

Review №73

2021-05-01 00:13:37

I purchased my Kia optima there and with the professional, friendly service I received I now take all of my vehicles there for service. From an oil change, replacing the battery, or even a full tuneup they do it all. Their staff really makes the difference especially Evelyn she is always awesome! She’s always friendly and extremely knowledgeable, taking the time to answer any questions I may have. Yuba City’s finest!

Review №74

2022-03-30 20:57:42

I have been purchasing cars here for many years and using their service department when something goes wrong. In the past two weeks Ive had to bring two of my cars for different services, I brought my husbands truck in for an oil change and an issue that the truck was having and they forgot to do the oil change even though they had the car pretty much almost two full days. They did give us a free oil change because of their mistake which was nice because we dont live in Yuba City and we would have had to travel an 45 minutes to bring the truck back in. I took my car in yesterday March 29th 2020 and the issue was a battery so I purchased a battery and then they charged me $90 to install it. A battery literally takes 10 minutes to install so $90 is outrageous. On top of that I asked them to run both vehicles through the car wash yesterday and called them this morning to let them know that we were on our way there and if they had not ran our vehicles through the car wash today please do it before we get there. When we got there neither vehicle had been ran through the car wash so we had to wait. I think they are overbooking and theyre very busy and theyre not giving themselves time to do a full complete job properly because they have so much on their plate. Prices have definitely gone up there and now theyre just not focused on your car 100% cuz they have so much going on I feel like they need to slow down to give the customer the attention they deserve especially paying higher prices.

Review №75

2023-03-12 21:06:42

I’m very pleased with this place. The person we dealt with with Octavio Rico. He answered every question I had and more. Explaining all details of the car we purchased. I would recommend this place to anyone that needs a vehicle.

Review №76

2022-11-16 19:00:51

Made my appointment through the Kia app a month prior. Their automated text confirmed my appointment. I get there in time for my appointment (which is a safety recall issue) they take my car at 0920 and call me at 1300 to tell me they don’t have the part to fix my car because I didn’t call them to book the appointment. When I get there to get my car back, it took them over 20 mins to bring my car because they “couldn’t find the keys”.Editing to add I scheduled another oil change with them for 230 and they didn’t finish until 6pm! They are so slow and so unhelpful there.

Review №77

2023-03-28 23:41:39

The people at Geweke fleet are amazing human beings. Scott usually is the first person I see, or Ricki, great people. The youngest person there is Nick, always friendly, always helpful.Last week I had an issue with my car, I hit something on the road. This was unexpected, I had to leave the car with Geweke. This is where it gets good.1. Ricki offered me a ride. 2. I needed food before work, he really helped me out. No question asked. 3. Driving me the extra mile when I needed it most. Truly amazing service.That’s why I am so loyal to Geweke, I am impressed with the service. The People go out of their way to help the costumers out. I would have been seriously stuck. These men are amazing in their capacity to make decisions, I’m impressed. Keep up the good work Guys. Thank you I appreciate you

Review №78

2021-07-03 19:24:08

Friday June 2 I went to lease or buy a car. I happened to be in front of Ford/Kia dealership. I was looking for the Chevy dealership but I figured take a look at the Ford and Kia cars. I cant tell you how glad I was. First the young man who was a salesman his name is Juan was wonderful. He helped me throughout the process and was very patient with me. If anyone asks me about buying a car I will certainly refer them to that dealership and Juan. I had an excellent experience. The only negative was a glitch with the Computer which was not there fault. The finance person Tony did everything he could to finish the sale.and help me leaveI did leave very satisfied.

Review №79

2023-05-16 22:47:04

Tina was very helpful. Very knowledgeable and very just 100% amazing customer service honestly the best service I’ve had any dealership. Thank you so much. I’ll definitely be back because of Tina.

Review №80

2021-12-11 02:06:25

I spent most of my adult life in the Dealership world, so I know what it takes to sell a vehicle and I was very impressed with both how I was treated and the Kia Telluride I purchased. I was fortunate enough to meet Mr. Geweke and I could tell he cares about people/customers. Customer Satisfaction at the top with the Dealer as he sets the tone and creates the atmosphere for his employees. There are many long term employees that work at the Dealership which is a sign of employee satisfaction with their job. I highly recommend Geweke Ford Kia as an excellent place to purchase a vehicle 🚗

Review №81

2022-11-25 16:49:52

Ryan, my service advisor was a rack star! Kept me up to date on when my car would be done. He made sure I knew where the drinks and refreshments were as well as had my car done quick!

Review №82

2023-08-09 23:20:42

Had a great experience at Geweke Kia. Friendly, professional service. Very comfy waiting room. In and out quickly. Zero complaints.

Review №83

2023-05-31 22:36:52

Very professional and courteous. I had a rattling in my new 2023 Telluride and it was driving me nuts. I took it in, they found and fixed the problem. What a difference it made. Great job Geweke. 👍

Review №84

2022-06-16 22:12:19

Had gotten several letters about a recall, and wanted to get it ready for fire season. Able to get an appointment for less than a week away.No line, was able to check in immediately. Also able to eat lunch in waiting room, while working on my laptop.Only took a couple of hours, and they asked me before changing the air filter.

Review №85

2023-03-01 00:53:46

Horrid service center. The gals operating the phones are rude, harsh and belittling. Unhelpful to say the least. The process of getting our warranty work done was impressively frustrating and no one wanted to help until corporate was involved. Stay away!

Review №86

2022-01-03 23:43:07

I have had my car in this shop twice already. I now have my car back in this same shop because its still under warranty, for the same reasons. I now am being told that it needs a complete new engine. I am an IHSS worker for someone who has cancer. Even though they are completely at fault because my car should have been fixed properly the first time, but instead I was told its normal withthe issues I have been having. I am now being told that they have no loaner cars and they cant get me a rental. I myself am on SSI so I cant get a rental myself, so now my client cant get to his cancer appointments and I cant get to my appointments either. If you can avoid going to these mechanics I would avoid it. I will also be filing a complaint with BBB.

Review №87

2023-07-22 15:53:05

Everyone was friendly and helpful. Services were quick and the waiting room was nice and clean. Theyre amazing overall and Ill certainly return!

Review №88

2022-03-02 03:53:44

Would not recommend. I had a problem with my drivers seat hinge coming undone, I temporarily fixed it but just wanted a more permanent fix so it wouldnt risk coming off again. They charges 170 just to LOOK at it, and the proposed fix was 2000 dollars. Not a one star because Ive been before for recalls and had good service then, but would not go there for needed fixes.

Review №89

2021-03-22 05:15:07

My experience here was absolutely terrible. We called to make an appointment....they never asked us what we wanted done. They made us an appointment and we showed up. No one was wearing a mask; the dude tried to get in my car not wearing a mask. I needed the rear shocks replaced and an oil change but they couldnt do the shocks because they didnt ask me when I called what I was making the appointment for so no parts. A blessing that was though, I was able to call Folsom Kia and they quoted me literally half the cost of what they were going to charge me here. They were going to charge me over $1,100 for my rear shocks I got them all said and done for less than $550 at Folsom Kia. I DO NOT RECOMMEND THIS PLACE AT ALL. Rude, and uncaring all around.

Review №90

2022-12-28 19:02:08

Not satisfied with the fact the ticket showed my tires were rotatedWhen they were not and tire pressure was also not checked. If these items would have been completed my passenger side frontTire wouldnt of showed to be under pressure by about 3 lbs in comparison to the rest of the tires. Also had the tires been rotated that tire would have registered on some other side of the vehicle.Not happy and will call service dept in the next few minutes.

Review №91

2021-08-20 20:01:17

Worst customer service. Schedule a appointment to get a recall done on my engine that causes it to catch fire. Had to schedule an appointment 2 weeks out and now its 3 days before the appointment and they call and tell they cant do that date and Id have to wait another week because theyre to busy but at least they acknowledged yeah that does stink. So save your time and take it to Roseville Kia way better service!

Review №92

2021-09-11 16:47:36

Got a brand new car from here and from the beginning had problems. The uvo wouldnt connect and we took it in 3 times when we live an hour away to get it fixed it never was. Now with 6000 miles on it the check engine light is on. We are getting no help and are being told the service department is closed. Please dont buy from this place. They do not care about their customers and will leave a family of 5 with no car. A brand new car with these problems and no help, pretty crazy. I cant imagine buying a used car through them, save your family and go elsewhere

Review №93

2023-04-05 18:51:41

Great customer service! Shuttle service is awesome and very convenient. Shuttle driver is professional and personable. My vehicle was serviced in an acceptable amount of time.

Review №94

2022-03-27 00:54:46

Geweke Kia/Ford is always great. They have gone above and beyond for me when I needed help. The family and staff are amazing. I wont buy from anyone else. I highly recommend stopping by. Ask for Rico...they have an awesome towing service as well.

Review №95

2021-10-27 20:21:27

They took close to 5 months to replace my engine that was covered under warranty whitch is an awfuly long time i believe they should mentón that when you first are looking at the cars there. I struggled a lot getting to work and back throught that time, that was my only vehicle. They only gave me a rental for 10 days whitch is nothing compared to the amount of time they took to repair my vehicle. They kept setting dates that it would be ready and kept saying next month or next week or next week and a half same story over and over again.

Review №96

2022-02-01 01:45:11

Service side took long when I showed up early, people working act like They hate being their, and supposedly technicians don’t show up so my oil change took 4 hours, and they all took lunch before anything was done, not to mention I was 30 minutes early, but who knows, been here twice and the first time I couldn’t get in because I was about 10 min late, which was never communicated, but I wish the best for them. The sales side is pretty decent, because they want to sell you a car lol, but somehow an extra thousand dollars was added to my car. Besides the point thank you if you took the time to read. Wouldn’t recommend spending a lot of money here on a new car, especially if you are “African American“.

Review №97

2023-06-12 00:11:21

Juan was very nice. Told him what I was looking for. He was not pushy at all. Had a very pleasant experience with everyone I had interacted with.

Review №98

2022-08-17 22:19:15

If you didnt by your vehicle from there dont take it there. Be aware your premium extended warranty does not cover your vehicle bumper to bumper. The service people know how to write up the problem so you pay for repairing the problem that should have been covered.

Review №99

2023-08-22 15:26:18

The first service person I got wasn’t so great never called me back kept my car for a long time, but Ryan, the second person I got was the most excellent.

Review №100

2021-05-27 02:00:09

Recently had service, went from 1130 until 230ish. Didnt expect the time delay of that long but they accomodated the issues by deducting some costs and gave me a reason to try them again. Had to cancel appointments for prior commitments that I set up after this with reasonable expectations that services would be a quicker than what I scheduled. Cant say I would go back for services but they tried everything possible to ensure to correct the issue. Would rather spend money for time, they just didnt meet my expectations, but my expectations might vary from someone else.

Review №101

2022-04-17 00:40:00

Freddy walked me through the whole process of purchasing my new car. He answered all my questions and made me feel real comfortable with the purchase of my new vehicle. I highly recommend working with him.

Review №102

2022-03-06 18:33:02

Own a 2018 Kia Forte motor went bad. Had it towed to Roseville Kia and it was a nightmare experience. Then had it towed to Geweke Kia and we were treated with respect and our vehicle was repaired faster than we expected. We would highly recommend Geweke Kia even if its out of your way the customer service they provide is worth it

Review №103

2023-07-14 21:30:10

Excellent customer service, fast, friendly staff. I was in and out and back on the road in less than an hour. I am very satisfied with the kind of service I received. I highly recommend Geweke Kia in Yuba City for all of your Kia needs.

Review №104

2017-07-12 13:01:24

Not sure why the bad reviews, I showed up several times to look into buying and was given excellent service. I even called and asked a million questions and the finance department was very patient with me and my crazy schedule. I worked with Terry the Soul Man And got a great deal on a 2017!! I only showed up for a test drive, and to sign papers. Great staff! Well deserved 5 stars!!

Review №105

2022-10-12 01:32:37

My general maintenance “appointment” was at 9:30 am, but my car wasn’t ready until after 3:15 pm... I’ll leave with a quote from Seinfeld,“You see, you know how to *take* the reservation, you just dont know how to *hold* the reservation.”

Review №106

2017-07-21 18:45:22

The sales force, especially Terry and Gabe, went out of their way to make sure we were completely satisfied with our purchase choice. The young man in finance was also very helpful. When I found an issue after taking the car home, everyone did the utmost to see that it was dealt with fully and quickly. Love my new Kia!

Review №107

2022-05-01 00:10:20

Buying my Telluride today was a great experience. Freddy G, Alex and Desiree were amazing. They made to whole process quick and unpainful. This is my 4th car from LG Ford/Kia and I definitely will continue to car shop from them.

Review №108

2022-08-06 23:44:25

Best dealership around! They are my family. My mom has been going for over 20 years buying cars and they never disappoint. Always take good care of us!

Review №109

2022-06-21 21:12:26

Came there for an oil change I had scheduled. I didnt know that it would 2 hours. But they were very professional and overall I was very satisfied with the work done.

Review №110

2023-10-24 23:43:17

Front desk Tina is awesome. She greets everyone with a smile and provides good service.

Review №111

2023-04-28 17:15:48

People who work with you are very helpful and try their hardest to get a real deal for you. We have bought 5 cars there. Wouldnt buy a car anywhere else.

Review №112

2022-05-21 15:11:39

Geweke Kia was so friendly and easy to work with from start to finish. I got exactly what I wanted at a better price than any other Kia dealership I explored. Love my new Telluride and will definitely be back to Gewekes again.

Review №113

2021-07-01 19:31:36

I dropped off my 2013 Kia Optima for new tires, and an A/C line. After 34 days of minor communication, and either ordering or receiving the wrong part 4-6 times I finally took my car and left. Horrendous experience all around. Service department lacks leadership and efficiency. I WILL NOT be coming back unless it involves my warranty.

Review №114

2020-08-15 00:48:31

Service experience has been terrible to this point. Dropped my car off July 31st because the check engine light was flashing and putting the car into limp home mode. Its August 14th and they have no idea whats going on and are not following up with me. I received 1 phone call this entire week to update me on whats going on. Not only that, Ive been calling all day and my service rep is nowhere to be found. All Ive been told is that its in Kia Manufacturing hands, and they dont know how to fix this. There seems to be no sense of urgency to get this resolved. Maybe you can guys can screenshot this review and send it off to Kia Manufacturing so they get something figured out.

Review №115

2022-10-10 20:38:26

I always s get great service at Geweke. The people there are always very friendly and helpful. My car always comes back cleaner than when I left it.Great Job Everyone!!! Thank You so much!!!

Review №116

2023-12-01 01:08:30

Great place, always treated like family at Geweke YC. Tina is an asset to your company.

Review №117

2023-03-15 22:38:12

I was greeted with courteously and kept informed of the status of the work as it was being done. I was notified of things my car unexpectedly needed and all work was done efficiently.

Review №118

2018-03-25 16:23:21

Terry, Alex and Ernesto were exceedingly helpful during the leasing of our new Kia Soul+! There was no pressure, no upselling and no bargaining... just a very smooth and easy process. Thank you for this very pleasant experience! Love my new Soul!

Review №119

2022-07-15 21:30:18

The service I received from Tina Staalenburg in regards to my broken fob key was handled fast and efficiently, I was verry impressed with her freindly and professional work ethic, I highly recommend Geweke-Ford-Kia at 871 E. Onstott Rd in yuba city

Review №120

2014-10-14 19:59:26

I would give them zero stars if possible. The communication at this shop is HORRIBLE. Dont hold your breath for a return call either. Every time you call the person is either at lunch or with a customer, you leave a message and never get a return call. You ask for a manager and are told they are in a meeting or not in the office.I took my car to get fixed 2 separate times. I could never get a straight answer from anyone and every time I asked them to fix something under my warranty they would charge me out of pocket before they would call the company to even see if it was covered. They are running quite a scam there. This is the closest Kia Dealership to me, but in the future I will make the hour drive to Roseville to get my car worked on.This is one of the most unprofessional and un-courteous businesses I have ever dealt with. Dont waste your time, money, or sanity dealing with Gewekes service department. Not only have they lost my business, but when I go to buy a new car in December I will be looking elsewhere.

Review №121

2023-02-25 00:10:53

We had a very good salesman, Arturo. He was very informative and accommodating. We came home with our new Kia.

Review №122

2023-09-12 01:07:23

We were late and they still took us in and completed our service very quickly.Thamk you. Great team!!!

Review №123

2022-08-01 00:43:07

They sold my elderly mother a car at 24% over retail. They are exploiting our community and elderly. A 33 thousand dollar car with an 8000 dollar mark up... supply is low... but how do you justify this. Horrible business to do this to an old lady.

Review №124

2017-06-19 23:38:55

Had my car serviced a few, months back and I was in and out. I experienced great customer service from the service dept. I called today to schedule an appointment about a safety recall notice I got. They had openings as early as Thursday!

Review №125

2023-05-11 22:36:59

Excellent service and attention to details. Ryan took good care of me, as well as the lady on the phone, during scheduling.

Review №126

2023-08-27 22:02:23

Excellent service, took less time than quoted, free car wash too, nice bonus.

Review №127

2023-10-04 23:26:11

Had oil change, found I needed an alinement,$206.32 not that bad.Thanks!

Review №128

2019-04-06 19:50:27

I bought my Kia from Folsom but since I live in Chico I bring my car to Yuba City to get serviced . Today was the second time that I drove all the way from Chico to get my car fixed with a recall and the second time that they didn’t tell me that they forgot to order the parts until I sat there for two hours. This is after multiple texts and phone calls talking to people and then calling me to say that the parts were in . Fortunately I don’t think I need the part since I am never coming here again .

Review №129

2017-06-28 23:49:53

I spent 22 years working as a Honda tech and I worked in or visited much more dealerships than the average customer. Now I take my 2010 Kia Soul to this dealership for service.The entire place is very clean and well organized. The staff is curteous and friendly. Nick Ruelas, service writer, is great.I took a test drive in a new Kia Niro and the sales associate, Terry Wright was super nice, regardless of the fact that I explained I wont be able to shop for a new car before the years end.Highly recommended. Probably the nicest dealership in Northern California, and easy to find, right on Highway 99.Mike GordonParadise, CA

Review №130

2016-10-28 13:42:18

We recently purchased a new Kia Sportage which was the second vehicle we bought from Geweke and the second time that we were treated like family. In both experiences we had sales reps go above and beyond to make sure we were given a great deal and in the case of our Sportage they made a deal with another dealer to acquire the exact model I wanted. I cant say enough good things about the folks who work here.

Review №131

2023-04-15 02:12:38

The experiences was great here they were real comfortable to talk soon go over my vehicle and explained in detail what was the concern and the repair

Review №132

2022-08-23 22:09:54

This will be the last chance I give Geweke service center. Second time that I know of that my tires were not rotated when asked to do so. Makes me suspicious of what other services they are claiming theyre doing but not. Were DONE!!

Review №133

2022-04-28 00:25:59

Always great service! I often use their shuttle when dropping my vehicle off for maintenance. Everyone is usually friendly and eager to help.

Review №134

2023-08-11 19:49:29

The sales and finance agents were easy to work with. They answered all our questions clearly and honestly!

Review №135

2021-11-03 15:14:44

I leased a new Kia K5 a few months back and I love the car. BRENT and TONY were great to work with, I highly recommend reaching out to them for your next purchase or lease!

Review №136

2021-10-28 19:51:31

Took our 2017 kia niro in for a warranty fix and they didnt even check the concerns we had that still exist and they cross threaded our coolant cap and on top of that we tried to trade our kia in on something bigger and the salesman was straight forward yet very pressuring and made me uncomfortable, like he couldnt answer my question of what motor was in the new ford explorer but said and i quote its a ford so its good come on man! Its like a 2.3litre in the one we were looking at. Mind you this guy is on a pretty small lot, its a ford its good is not the answer i expected from a professional

Review №137

2016-03-18 05:18:08

Do not buy your car through this dealship. The service department is an absolute joke. Nobody listens to your requests. Also the management has horrible customer service, hang up on me when I am trying to tell you that you messed up something on my car, then slam the phone in my face. Dealship is terrible drive somewhere else to buy your next car, you will thank me later. For now I will try my luck somewhere else.

Review №138

2021-04-06 18:06:25

Nick at Geweke Ford and Kia is by far the best service writer Ive ever had to deal with. Always upfront and informative on my vehicle service and repairs. Working with Nick takes away all the hassle and frustrations.

Review №139

2017-04-15 00:27:15

Everytime I have to take my car in to be serviced there is an issue. Got it back and it smelled like cigarette smoke. Took it in today and by the time I got back home the airbag light comes on! Guy at the desk was not helpful. We will NEVER buy another vehicle from here. Incompetent staff just in a hurry to clock out.

Review №140

2015-10-01 00:38:40

Well we r trying to use our car as a trade in vehicle. The main person we were working with had to leave early so we were passed over to the sales manager. I have tried to call him multiple times for the past 2 days to find out the status. I have called and left messages and also called the other sales persons we were speaking with and have not received a return call yet. If i receive a call back and actually speak to someone I may change my review, until then its a 1 star for now.

Review №141

2018-09-22 06:29:59

Took a 2014 kia sorento in for a transmission issue. After the car being there for over a day, they werent able to find the problem. I also had a hard time getting a hold of the service advisor when i was trying to check on the status of the vehicle. Really bad service and some mechanics need more experience. I payed $235 for nothing.

Review №142

2021-10-18 00:03:45

A very pleasant experience from Geweke Kia, primarily with Marco and Alex. I ordered my car and they had it there in just 6 weeks. Thank you Geweke KiaDave Larsen

Review №143

2021-11-17 05:54:50

Ive always had a great experience and relationship with the service department and technicians. When I set up appointments for service, I always get a friendly, knowledgable, and helpful person.

Review №144

2023-04-15 01:33:03

Carlos was so friendly and we didnt feel pressured at all. Thank you for such great service!

Review №145

2013-01-02 17:42:01

To make this review fair... we worked only with the parts department, and they were horrible.The man who helped us, not only wasnt helpful, he hung up on us. He gave us incorrect information about a part and we had a WAY better experience calling the Roseville kia dealer, much more helpful and knowledgeable.Good luck!

Review №146

2023-12-13 22:58:46

Took too long for the security update like 6 hours and that is a long time without my car!

Review №147

2022-06-23 23:18:30

Frusterating experience can be summed up as this: My main concern was squeaky brakes. 5 hours and $500 later, left the dealership with squeaky brakes.

Review №148

2021-07-31 01:18:20

Best service ever, very friendly!! Will be going back forever there!!! Lord I can’t die the life of me renter the girl at the service desks name but she was so awesome!!! She had French tip nails haha thank you for your help!!!

Review №149

2022-10-12 18:44:22

2022 kia ev6 in for service, sound system was up graded, which damage the system had to order new system, appointment made for repair 7: 30 am both times, car was not looked at until noon, over book service visits, poor service representative, service mechanic’s over booked, they could not wash vehicle twice, wash rack broken, did not check fluid levels when serviced, Toll by service representative that making appointment for a given time does not mean that it will be looked at around that time .

Review №150

2021-09-17 00:10:10

My experience was great as usualThe people working in the service department do a great job, and especially the service agent that I had this morningI have to move from Yuba City I hope the people at the Kia dealership service people I will be going to are as great as the ones in Yuba City

Review №151

2017-10-28 19:30:54

The staff were very well organized, even if we did have to wait for the one person handling the financial end of the deal. Nice Kia Sportage EX. Thanks Geweke Kia for all your help and support.

Review №152

2022-08-03 19:34:43

Great customer service, asked me a price range what my payment range was and worked with me to get it done, thank you Juan for giving me great satisfaction on car shopping, I walked off with a 2023 Kia soul and I love it!!!

Review №153

2021-05-05 00:02:29

Vincent in the service center is always very helpful! He is honest and understands what customer service means. He doesnt beat around the bush and that is something rare these days.

Review №154

2021-09-28 02:08:50

Nick Ruelas always gives me solid advice and excellent care. Been with this dealer for 20 years and always have a couple Fords/Kias. Highly recommended!

Review №155

2024-01-13 01:25:21

Their car bought their experience excellent

Review №156

2021-11-16 19:45:02

I live over 2 hours away from dealership so had to wait in their waiting area the whole time. Comfy chairs and restrooms available plus snacks and water.

Review №157

2023-10-21 03:48:03

My experience at Kia Yuba City was excellent please keep the Great experiences coming.

Review №158

2023-06-15 20:15:15

My mistake I thought for some reason would get a courtesy car wash so disappointed bout that otherwise everything perfect. Thx.

Review №159

2023-01-05 10:19:19

Polite and patient, gave a detailed overview of the vehicle. All around excellent experience of the vehicle.

Review №160

2017-12-22 02:42:50

Terry Wright was very knowledgeable and did every thing he could to help me find a great car for a great price. And.....most importantly was very thorough and didnt waste time. Thank you Terry!

Review №161

2023-08-18 18:50:19

Excellent customer service… didn’t even have to leave my house the mobile service came to my home :)

Review №162

2018-09-12 19:40:16

My 2018 kia broke down and all I got was a customer service voicemail leave your message we will call you back. Never did I was car less for 2 whole days till I finaling call Yuba City Kia believe it or not I got a live customer no recordings. Paul Blanco is a joke when it comes to customer service..

Review №163

2023-04-27 19:46:08

Had a great sales person by the name of Juan. Very pleasant would definitely refer him.

Review №164

2022-08-24 23:18:28

Ryan is my service advisor and he is amazing to work with! Makes getting my car serviced so easy!

Review №165

2023-06-05 04:34:16

Very friendly staff, quick service, and adequate waiting area with TVs and power outlets. I definitely recommend it!

Review №166

2022-10-22 00:03:52

I was so thankful to find Geweke Ford. Miguel was so much help he really made my first car purchase a really great experience. Thank you so much Miguel

Review №167

2023-08-18 21:23:49

I was very comfortable while I sit there and waited with complementary water and snacks

Review №168

2022-08-18 01:27:37

This has been a very good experience! Jerry has made this a very easy and stress free purchase!He is very friendly!

Review №169

2021-05-05 01:44:05

Jason and Marco were awesome... I didn’t think I’d be able to get a car but they pulled some magic strings and got me into the car I wanted ! Thank you !!

Review №170

2022-06-29 02:01:55

I usually get offered a car wash before I get my oil changed, I wasn’t offered until I picked up my car late in the day and the service center was closing.

Review №171

2023-03-03 01:18:26

Had a service done to my Kia. They were pretty fast and courteous.

Review №172

2023-05-17 02:02:53

Looking for a car but Im not going to buy a Kia cuz theyre stealing them so I dont know if Im going to get me an SUV but I dont know

Review №173

2022-09-15 19:29:33

I made an appointment for 9:45 to have a running light bulb replaces it is now 12:27 and they have not even looked at it yet. They have not even giving me any updates. I have to go up to the service desk again

Review №174

2023-05-25 01:37:30

Quick service and very friendly staff. I felt well taken care of (:

Review №175

2021-06-07 19:52:43

Everything was done good but had the appt at 915 and took until 5 to get our car back its always a slow service here

Review №176

2023-04-14 22:48:54

Got me in short notice for a crucial repair. Took care of everything, car runs great

Review №177

2021-10-01 18:18:10

Knowledgeable and friendly. Free coffee and snacks. Beautiful 1914 Model T on display in the Ford showroom.

Review №178

2023-05-21 17:48:23

Great service except they didn’t put my seat back to the position I had it set at

Review №179

2023-01-11 20:22:15

Everyone was kind, I had to get a shuttle ride to the rental car place because my car needed a part that had to be shipped in and now my car is back in working mode

Review №180

2023-03-31 17:44:01

I have come to Geweke everytime I need a new car . They have always got me a good deal and what I need

Review №181

2023-07-14 22:34:23

Super friendly and the car looked great when I picked it up

Review №182

2023-03-22 00:09:22

Im not sure why one makes appts. An Why it takes 2-3 hrs for oil change?

Review №183

2021-06-18 03:14:34

I’m am so happy with the work done in my Kia. No stress, no issues just got it fixed. Thank you.

Review №184

2023-11-24 16:33:08

Ryan was excellent with communication and follow through.

Review №185

2021-06-24 00:16:55

Super friendly staff, they make buying a new car very easy. They work with what you can do. Check them out.

Review №186

2019-09-03 20:52:47

Friendly staff, great selection and prices. Beautiful facility. Would definitely get a car from them again.

Review №187

2022-10-18 01:31:42

I would recommend others to this dealership. They showed me several options. Very service oriented.

Review №188

2017-07-14 03:21:14

I deeply thank Geweke KIA and Miguel for everything they did to get my family and I in to a brand new 2017 KIA Soul!!I WILL return again to Geweke KIA to purchase another vehicle when the time comes ;-D

Review №189

2023-01-04 17:12:59

Worst dealer ship in town every time i call to ask for parts they have no idea what I’m talking about it’s like management don’t train the new hires another thing is they over price everything one day this place will be shut down.

Review №190

2023-05-26 01:47:12

Very nice customer service. They all go way out of their way for you.

Review №191

2021-06-03 02:47:14

The folks at Geweke are always first class. I’m never left wondering what is being done, or where in the process they are with my service. Great service as usual, thank!

Review №192

2023-06-07 23:29:54

Busy but the were very friendly, water and snacks available as well as a small play area for kids

Review №193

2022-05-23 21:45:01

Very friendly service team. Reasonable price and on time services for my Kia cars.

Review №194

2022-03-17 21:40:09

Always great service delivered in a timely manner. I bring my vehicle to Geweke for all scheduled maintenance.

Review №195

2023-07-30 02:46:28

Very professional. Did exactly what they said they would do and in minimal time. Thank you

Review №196

2023-06-05 06:49:34

Great service, most staff is great and willing to answers any questions you have. Ive been coming to this location for a couple of years now.

Review №197

2023-02-19 08:15:37

No complaints! They worked with me and made the process quick and easy!

Review №198

2023-07-13 23:05:17

They were fast and sent reminders so I didn’t forget

Review №199

2021-09-22 21:41:25

They repaired my car and returned it with the interior full of sanding dust. No detail or even a inside wipe down. Im very disappointed.