Geek Squad in Goleta

Review №1

2023-05-01 02:32:15

They lack basic customer service skill. I went there as my phone was not turning on. Without even looking at the phone they just asked me to send the phone to apple. Later found out the phone just needed a hard restart. Not trying these basic stuffs clearly show their lack of interest in providing a bare minimum service.

Review №2

2022-07-30 23:58:45

I heard rumors about geek squad before, and I know they might not be the best for solving all types of laptop issues like data damage or notebook inlet. However my own experience with them is pretty good, they helped me to remove stripped screws on my laptop and I believe they are the best for solving this kind of minor issues.

Review №3

2021-11-10 12:21:29

I liked their service! Andrea went above and beyond and Trevor is great! Highly trust them! Turns out my keyboard was not compatible with my PC and it kept signing me out, although I thought it was windows!?

Review №4

2022-02-07 00:39:01

These techs at the Goleta store may know some or all of their stuff, but theyare absolutely clueless when it comes to basic customer service and communication. When the kid was able to get my drive docked.. he needed my BitLocker Key to open it up to get the data.. BUT, he failed to even reach out to me on my e-mail, text or cell # for this purpose.. As a matter of fact, he completely ignored my text messages to him.. I had to drive to Goleta to get his attention and THEN find out that he needed something from me.Incredible ignorance.

Review №5

2023-12-11 23:06:08

Made an appointment to get my iPhone battery replaced, drove about an hour to get here, battery is not in stock…

Review №6

2018-03-18 23:56:47

Thanks to the Geek Squad I remain up and running at peak performance. ALEX & MIKE are the best in the business always providing courteous intelligent and professional service to me and Im sure everyone whos had there computers in their care, Good job guys! Scott R Rufer, Santa Barbara, Ca

Review №7

2021-02-16 23:27:02

Scheduled an appointment, arrived to find they were backed up over an hour because several employees did not arrive to work and they had not adjusted appointments to reflect actual availability.

Review №8

2020-03-05 01:27:41

On hold 25 mins...expert service not happening!

Review №9

2021-07-25 19:41:04

Terrible customer service.

Review №10

2019-09-10 22:05:00

Always the best