Geek Squad in Los Angeles

Review №1

2023-10-12 17:13:39

Located inside Best Buy, these techie wizards are easy to find. I was returning a broken ice maker. Not only was it a no hassle exchange, I also benefitted from a ten dollar price drop. The warranty covered everything, and I now have a new machine. The staff were courteous and helpful throughout! Thanks Geek Squad!!

Review №2

2024-04-30 21:34:25

They did nothing about me being scammed by Geek impersonators. Five calls and they didnt want to hear it.

Review №3

2023-12-06 04:34:35

Consultation over the phone. The guy wasn’t able to fix the problem, told me to call Google for help. Still, Geek Squad refused to give me a refund. Never again.

Review №4

2024-04-04 20:43:07

Awesome deals at Best Buy just look for this guy he is so very helpful in everything

Review №5

2019-01-19 01:11:27

Very easy to get an appointment time that suited me. Im in the Black Tie protection group, so the price was rock-bottom (I pay 100 per year to get as much service as I need on any machine/device for free). I had a critical PC issue which was solved quickly and my machine wasnt just returned to the way it was. Its now so much faster, smoother, and it makes no noise at all. Seriously, because I work many hours each day on the machine, the West Hollywood Geeks have actually improved my quality of life. Who wouldve thunk it???

Review №6

2022-02-15 05:00:53

Had the 2 year warranty plan and went to repair my Samsung watch. The manager Biji Balakrishnan was super nice and helpful and was able to replace my watch for free since it was under warranty. Will definitely be back and hope to see him again. Thanks!!

Review №7

2022-05-27 13:16:13

Couldnt help me with my xbox problem because of licensing issues. Then they dont even fix your stuff anyways. Its just a consultation to see whats wrong with it, then they ship it out to get fixed at your expense ($80), and thats not to say how much its actually gonna cost to fix it...waste of my time

Review №8

2023-10-07 20:01:55

Ordered a fridge. Scheduled delivery. Sat home waiting. No call. No show. Just decided they didn’t want to do it. I cancelled my order

Review №9

2020-10-17 05:39:13

This is the worst store, for total protection. I spoke with the manager Bhil the Indian manager, he could not figure out what k in and of protection I have. Did not pull me up by my phone number. Playing games. 2 days previously Philip one of the employees. Could not help me 40 minutes. Data transfer that takes 2 seconds to download. I went to manger he did nothing Philip said he never helped me or seen me before. Than was smirking behind the manager. I gave my password to the Asian employee. He wrote down the wrong password. Made me go back and give it again. The rudest employees and manager. No help will not by Geek squad protection ever again.

Review №10

2023-02-15 23:52:50

Won’t fix xbox unless I can prove I bought it there. I don’t have the receipt from 10 years ago