I came in on April 2021 looking to see if I was going to make the move to buy my 1st car out the lot & I knew what I wanted a Nissan but coming in as a walk in and leaving out that day with my dream car is something I’ll never forget! I truly want to appreciate the staff at Ganas in Santa Ana a big thank you to my sales rep Emily Torres ! 😇🥲🙏🏽 The comfort and safe Reassurance she left me with is a real great feeling for a first time buyer ! It’s going on 5 months & I’m in love w my car more & more everyday. I recommend you to just do it! Stop hesitating because when you do it it’s going to feel real great Emily Torres I appreciate you with all my heart & wish you great blessings you’re awesome 👏🏽🙏🏽❤️
Best decision I made this year was to come to GANAS Auto to purchase a vehicle. Thank you Luis B. For helping me on my journey to find my perfect ride, incredible service throughout the whole buying process. Highly recommend.
Amparo Murillo answered the questions and created an excellent experience
Worst experience I drove 56 miles to check out a Tacoma they told me to go there and check the truck when I got there the truck wasnt there after one hour thirty minutes on the freeway and they didnt told me the truck was moved to a different location
I love going to ganas they were really help full and easy to work with
Kevin ruiz is the man, honestly I’ve been to too many car dealerships around san diego county and nobody has giving me a better quality treatment than kevin ruiz from Ganas Auto. He made everything possible and fast. I would definitely come back to purchase future vehicles and refer everyone that I know to come see him.
Roberto is the best! Id been here once before and left in tears of disappointment. Cynthia was no Bueno. But Roberto made it happen ❤️
It was a purchase that we were really pleased with. I would like to thank Viviana Ramireze, who helped us with her knowledge and experience. She is a very valuable and helpful person.
Sales Agent is LUIS B.. Fantastic service! Purchase terms are clear and precise…very helpful and knowledgeable.So happy with the transaction!..
I got a car from here yesterday and Roberto was awesome. He and his manager Fabian did everything in their power to make sure I got a car I loved, for a price that works and reasonable payments. These gentleman are awesome. I highly recommend them.
Wow great staff, super supportive, 👌🏻 trully recommend you check it out, 😀 they made it possible for my family and me. Thank you very much Kevin ans Jeffry! you guys rock!
100% recommended… Thank you to Kevin Ruiz he was helpful and make the process easy for us.
Best experience I’ve had so far at a dealership, I was able to purchase the Toyota Corolla I wanted, they worked with what I had and even with a repo in my credit I was able to finance on my own. Thank you Emily and Roberto and manager Ivan for helping me. You guys were very patient and attentive with me.
I was looking for a car and have never bought one, I was very nervous. But I was directed to Emily and she made the whole experience easy going and I instantly felt very comfortable . She was very polite, patient and encouraging since I was visibly nervous. We set out a plan and I came out with something even better than what I initially had in mind. Thank you Emily for such a wonderful experience .
Roberto Ventura helped us out with a new car! We’re driving home now! It is possible anything is possible. I literally love them!
I do recommend this dealer. They are straightforward with business. They dont go around the bushes and sell you what you want/need! They took really good care of us and were able to approve us right on the spot. Even with no credit, we left there with our dream pick up. Right priced with really low miles. Thank you Jimmy and team!
Luis was lots of help in getting a car. Thank you for everything. Also Kevin who was the original person who we were in contact with.
Jeffrey Lopez and Kevin Ruiz thank you for everything for doing everything possible! La mejor experiencia que e tenido.
Roberto Ventura had great customer service and helped us get the right car
Had a great experience here at Ganas auto. Jimmy was very helpful. Jimmy did a great job helping us find the right car and the right price. Thank you so much for your time and help. We really appreciate your it.
Thank you Roberto ventura and kebin ruiz for you help. You guys were extremely helpful
Best experience I’ve had so far at a dealership, I was able to purchase the Malibu Chevrolet I was able to finance on my own. Thank you Luis Bojorquez and manager Ivan for helping me.
Ricardo was a really good help for me. Didnt think I would leave with a car and I did and I thank God for his help I appreciate the way he explained everything to me by step.
The seller Luis Bojorquez was very helpful and patient with my car purchase
If you are looking to buy a car, definitely come here. Outstanding customer service. They are really helpful with getting you the perfect car with perfect price. Look for Emily Torres, she will get you right!
They false advertise. They post ads saying if you have bad credit they will still help finance due to the In house financing. They advertise that if you have good stability and income that you will be financed the day of. This is not true. If you have bad credit they will say “oh yea we can finance you, with a $10,000 down payment. Don’t even waste your time. The sales reps don’t even return your calls and when you ask for a phone number to call on Facebook marketplace they tell you, we will send all the information through messenger. Who wants to buy a vehicle like that?
Thank you Carina for helping me purchase a car from Ganas. I was impressed with how quickly she helped me choose a car that best fit my budget. Im happy with my new car!
Jimmy was extremely helpful in helping us find the right car that fit all our needs. We looked at car after car. Process was fast and stemless. Couldn’t have asked for better customer service.
They really know how to take care of their clients. Very helpful and useful. Ask for Luis Bojórquez. He’ll help you get the car that’s right for you!
Ganas Auto Sales, at first they had five stars that went to one purchased a vehicle October 15th 2021 its August 2022 still havent received my plates for the Jeep they sold me a car they didnt even have the registrations for to get the plates legally I cannot even drive the car and Im paying over a $500 dollar car note $200 a month for insurance and dont have no tags paper plates expired in January. Always was giving me the runaround about the plates until I found out that they didnt even have the proper paperwork for the vehicle to get plates. Paying for a vehicle I cant drive. I wont recommend this dealership to NOBODY IF YOU PURCHASE A VEHICLE MAKE SURE THEY GOT ALL PAPERWORK FOR YOU TO GET PROPER PLATES. I TOTALLY AGREE WITH JOSH CHEEK ON HIS REVIEW. EMILY TORRES WAS THE SALESPERSON. THEY DO IGNORE YOUR CALLS .
Jimmy did an amazing job with helping me purchase a used vehicle. The process didn’t take that long and he was informative and walked me through the whole process. Would highly recommend Jimmy!
I was helped by Israel and he got me a great deal on a used car for a first time buyer. I definitely recommend coming here if you have low credit or getting a first car.
Israel was very helpful walked in looking for a suv ended up leaving with a kia optima help me out since I have bad credit they will do what they can to help you out
Huge thank you to Luis Bojorquez for helping with the purchase of my vehicle. Very helpful and professional!
Emily was very awesome and outstanding. She help my son get into his new ride . He really likes it thanks Emily I will be back again soon
Worst Dealership to ever purchase a car from.
Such an amazing place, great atmosphere and great people ! They really work with you to help you get what you’re looking for ✨🙂. Thank you to Emily again for helping me get my truck !
Omg I’m so glad I’m found this place I finally got my car after bankruptcy I can’t thank them enough I’m so happy I found you guys thanks you ask for Israel he the best and the manager also is the best !!!!!!
I love the experience they gave me I recommend Luis Bojórquez explains everything very well and helps you a lot !!
Lupe and Jimmy Help me get my car Really appreciate it a lot! they made everything go smootly! highly recommend going to them
Israel, and Emily both helped me find the right car for me. I highly recommend this dealership. Great customer service!
Jimmy was awesome he work with us with are Financial situation and helps us get a great price and was so friendly and after shopping everything for a car Jimmy did the impossible thank you Jimmy 😊
Excellent service. Had so many vehicles to chose from for my credit standing. Approved in 10 minutes. Thank you!
Luis was helpful with my car purchased very smooth.
The process was quick and easy no hesitations on approving me emily Help me out to the fullest I highly recommend this place
I came in and got really good service by Israel from ganas dealer ship here in Santa Ana California
I love love Jessica, Israel & Ivan they are the BEST saved my family’s life
Thank you Emily for your service you made it easy and comfortable
Israel you da man brother and Emily thank you I’m driving off the lot rn everybody come through it’s the lick right here
Emily, the best representative. I was so satisfied with the help you gave me. Thanks
Jessica was very helpful and gave us very good service ☺️
Nice behavior really helpful with everything
Jimmy and Lupe help me get my car, everything was great!
Luis B. A very helpful person,
👍👍 two thumbs up they where very helpful and great people.thank you for your time
Jimmy and Ivan did a good job and helped us
Best customer service thank you Israel Jacobo!!
Jimmy and Ivan did a good!
Jimmy was excelent sirves
Israel
I bought a Toyota Corolla, Amparos attention and professionalism was excellent, he helped me from start to finish in the purchase of my vehicle. Do not hesitate to ask for Amparo Murillo to purchase a vehicle.
Thanks to the seller, Ralf very professional, I was looking for a truck like this and I drove away, thanks to an excellent seller.
Ah, very grateful to the seller Luis, who helped me with my first purchase. I thank him for all his support. I recommend him. Thank you very much. Lets take a photo, Im printing the documents, the car is ready.
A short time ago I went to that dealer, and a super nice girl, with incredible treatment and charisma, helped me. She very kindly assisted me and gave me everything about the sale of a car that at that time I had a lot of ignorance about. She explained everything to me so clearly that I had no hesitation in deciding whether to buy a car at that store. Thank you very much Amparo Murillo and I hope you have many successes.
Thank you for the help of the seller Luis helped me with the approval I was looking for a car for My whole family drove out The car you are looking for I recommend You want a car
Thanks to Luis for the help with my first car and I recommend him because he is very kind and a very good seller
Amparo Murillo is a woman with great dedication and commitment. Always willing to help with kindness and sweetness.Professional, educated and responsible. Totally recommended!
I am very happy to have gone and found Amparo who helped me with the entire process to take my car, she is super attentive to customers and makes sure that you leave happy with the car you want. Thank you very much Amparo, you deserve a promotion! 🚗 🤝
Thank you Roberto Ventura. You are a good, friendly salesman, you treated us very well, I recommend it, you treat people very well, you explain well what the procedures are like and, above all, he gives you all the attention he takes so that you get a car from this dealer, thank you Roberto.
Hello, you want a car, if you are going to go, ask for Amparito Murillo, the Colombian with light eyes... I was the buyer of a TESLA car, Miss Amparito helped me, and thanks to her, for her kindness, her patience, her charisma and their help in finding the car that fit my budget. Thanks Amparito.
I bought my truck with Amparo Murillo, she is very kind and helped me find the car I wanted, with the down payment I could and with comfortable payments. Ask about her, I recommend her.
Thank you Luis for your help helped me with the purchase of my Tacoma
Very good vehicles, I found the car I wanted so much and thanks to Amparo I managed to obtain excellent financing in a matter of minutes, she is a very sweet salesperson and professional in her work. Thank you a thousand and a thousand, super recommended!
Thanks to the seller who was very special, excellent service, I had no credit and he helped me with my first car, thank you Luis Bojorquez, I recommend it.
Many thanks to Amparo Murillo, excellent service, very friendly and efficient.Committed to their customers 💪❤️ I recommend them, they helped me a lot in our purchase of our carI thank you very much for your attention and service 🤗
I came thinking I wasnt going to be able to get a car but Luis helped me and did everything possible so that I could drive so that those who dont have credit like me can come and ask for Luis.
Excellent service, the advisor Amparo helped us a lot in the purchase.Thank you! Super recommended, it offered us what my family and I needed. 😀
Very happy with the service of Luis Bojorquez. Very attentive and very kind, he helped me get the car I wanted! I am very happy and grateful for my purchase. Excellent service and great customer service on your part.
Hello everyone, I wanted to recommend Amparo Murillo, who took excellent care of me and gave me all the advice I needed. If you are looking for a car, do not hesitate to ask about her. She will find the best way to help you.
Thank you Luis Bohórquez for your help, it was very easy, I had no credit and they paid me in cash and you were able to help me. I am also very grateful. My family also recommends Gana Auto and especially the seller, Luis, for the best service.
Hello, if you are looking to buy a car, this is the place. They make it very easy and we are very happy with the purchase. Thanks to Luis who helped us throughout the process.
Luis attended to me. An excellent seller and supported me throughout the entire car purchasing process. Highly recommended and friendly
I want to express my most sincere gratitude to Kevin Ruiz✨for his excellent service and attention when purchasing my new vehicle🚘. From the first moment, I felt listened to and respected and he provided me with clear and honest information about the options I had. He helped me find the perfect car for my budget and needs and was patient and kind throughout the entire process.👏The delivery of the vehicle was fast and efficient and I am very satisfied with my purchase.🚘💖I would recommend Kevin Ruiz to anyone looking for a new vehicle!🚗 ✅🤩
My experience was incredible with Amparo, an excellent salesperson and she makes you feel very confident…
Amparo Murillo excellent serviceIt was very easy for me to get the car of my choice with few requirements and I recommend it to you.
Thank you Luis for your help my first purchase I recommend the seller the best customer service very friendly with a good attitude helped me a lot with my purchase.
I am very happy and grateful to Miss Viviana la Combiana since with her help it was very easy and quick to acquire my car after just one month of being in the United States.
I bought my car with Amparo Murillo, always worried that I would get one of the best cars they had at that time.Thank you very much Amparo Murillo
Thank you Luis, you helped me a lot with the process, it was very easy, I had no credit and they paid me in cash and he was able to help me. I recommend the very friendly seller, he puts himself in your shoes and advises you 💯
Amparo Murillo, excellent service, offered us good advice, thank you very much for your services.
Very good service we have referred friends and family to Kevin due to his great performance and excellent service! Always the best attitude and even without credit and even if you dont have papers you go out with the car of your dreams. Everything is possible if you believe it ☺️
Dulce Gonzalez I loved the treatment she gives, she explains each step of the purchase, very friendly, super fast
Thanks to the team for helping me even with replacement, I took my car to work! Thanks to the saleswoman Viviana for helping me throughout the process in an exceptional way and the team of managers Kevin, Ralph for their excellent management! I recommend Viviana the Colombian to everyone. !
The seller, Luis, helped me a lot and I was able to have my car easily and quickly.
They brought me here and I left with my truck thanks to Viviana la Colombiana, if possible. God bless this beautiful woman, if she knows how to fulfill
I am very happy with my first purchase. I recommend countryman Luis Bojórquez for excellent service.
Thanks to Luis support I got my car, excellent service 👍
Excellent service, agent Amparo is a very generous and very attentive girl, highly recommended. 10 out of 10 🙏.
Thank you Amparo for your very kind help, I recommend Ganas Auto
Amparo Murillo assisted me with an excellent advisor. Recommended
Zero problems, top-notch customer service. Thank you Luis for your services, we are very happy with our new car.
Amparo Murillo, excellent advice on the purchase of my car!!! Thank you 🤩
Super attention, Amparo Murillo, very kind and resolves quickly, I loved it
Many thanks to manager Kevin Ruiz for continuing to make the approvals possible, it is already the 5th vehicle that my family and I have taken out, very grateful for his excellent service, dedication and effort!!!! The Westminster location will definitely miss you but you will start something much better in this location. Congratulations again on your promotion!! 💯❤️
Thank you very much Roberto Ventura. He attended to me and informed me very well. I highly recommend it
Kevin Ruiz, excellent service and excellent attention from the beginning to the end, when I arrived I had many doubts but Kevin clarified everything for us without missing a single detail, I am very happy and happy with my new car 💕 thank you very much! Without a doubt super recommended👌
Thank you Amparo for your help, I recommend
Thank you Roberto Ventura and Kevin RuizFor your help in the process of purchasing our 2019 Toyota Tacoma.Thank you very much, it was a great satisfaction to be able to work with you.We recommend them to all those interested in purchasing their new automobile.
Thank you very much Roberto Ventura for your help and attention. I love my car
Thanks to the seller Luis Bojorquez for the best service, I arrived by bike and left with the car I was looking for..
Kevin Ruiz bought a dogge ram and it was a good seller. I recommend them, thanks to them, one hundred percent guaranteed.
Good customer service I was able to get my car out 💖 thank you 🫂
Viviana treated me excellently, she gave me the best service. I recommend everyone to come with Viviana the Colombian, thanks to Iván and Kevin for also helping me and giving me the best treatment.
Good and efficient service…human quality of my agent Amparo
Excellent treatment, very trained staff. Thank you very much, Kevin Ruiz!!! for making my procedure quick.
Thanks to Viviana R, she helped me a lot in everything, excellent service, I recommend her when you come to buy a vehicle, she will take me the car of my dreams! Thanks you win car
I am glad to receive excellent service from the Viviana official. It is gratifying when people make an effort to provide quality care and satisfy the needs of customers. Please feel free to express my gratitude and appreciation to her, as this will not only help her feel valued in her work, but may also motivate her to continue providing exceptional service. I enjoy the experience and thank the official for her excellent work!
I appreciate the help of the seller Luis and the manager Kevin Ruiz for supporting me in opening credit and giving me the opportunity to obtain an excellent service car from them.
Thank you Roberto Ventura, a nice experience which could help us achieve our dream
Jeffrey the salesman and Kevin Ruiz the manager, thank you very much for your help 100% recommended there are already two cars that we bought here and everything very well they explain well and the attention is wonderful thank you and we wish you many sales from the Cañedo family we recommend you
Garcias when selling Luis Bojórquez and the managers Kevin Iván helped me with my purchase I came from Arizona to make my purchase I recommend you want auto Santa Ana the best service…
Excellent service and very good disposition on the part of the company, the saleswoman Viviana was very attentive and had very good management on her part, clarifying any questions and always looking for the approval form for the purchase of my vehicle.I totally recommend them, very good company and excellent staff 👍👍
Luis, very good treatment and excellent help!I took a car and very helpful!
Be careful when you buy cars, go to a mechanic, their cars are in terrible condition, I have had my car for 20 days and it has been in the shop for 15 because they sold it to me with many defects and their warranty does not cover anything. Your sellers only care that you sign and hide all the flaws, I attach their report with the flaws they found 8 days after selling it to me
The seller Luis helped me a lot, he left you his card
Excellent service from Kevin and Vane, super recommended, very good service.
Very bad place to buy cars, most of them have faults and they hide them with the report that they supposedly reviewed as the seller Luis said, but after 8 years the car showed the faults with which they sold me the car, I attach the fault report that They checked it after 8 days themselves and they did not want to cover it with the warranty.
I came for one car and took three. Thanks to the excellent attention, ease in the procedures and agility of your staff, excellent and incomparable service to Kevin Ruiz, God bless you..
Be careful when buying, take a good mechanic, since they hide the faults and the supposed guarantee does not cover anything that they sell that is bad, the seller Luis and his boss Fabian, do not take responsibility for what they sell and hide so as not to show their face because of the scams of selling bad cars and camouflage, I bought a car 20 days ago and it has been in the workshop for 15, I attach reports of ALL THE FAULTS from the same company but 8 days after I picked it up from the dealer
Jeffrey and Kevin Ruiz very good service. 100% recommended, very attentive and help you and explain step by step, I am happy with this new car
Kevin Ruiz is the best seller, good attention and pays attention to your needs, I recommend asking about him.
Excellent service. Very happy and grateful for the management of the salesperson Viviana Ramirez, who was always willing to negotiate in the approval of the credit. I arrived walking and left driving😮💨
Many thanks to Roberto Ventura and Kevin for the good service and treatment that helped us in our credit
THANK YOU VERY MUCH FOR THE ATTENTION AND THE INCREDIBLE TREATMENT THAT KEVIN RUIZ GAVE ME, HE IS A VERY KIND PERSON AND HE HELPED ME FIND THE CAR I WAS LOOKING FOR! SUPER RECOMMENDED
Thanks to the best seller Luis Bojórquez and the manager Kevin, the best service, I recommend it, I bought my first car.
Many thanks to Roberto Ventura and Kevin. They were very kind to Migo and helped us a lot with our approval of our car.
Excellent customer service and prices. I thank Roberto, Kevin and Jeffry for their help in purchasing my Tesla! I highly recommend this place
Kevin RuizIvan BlancoViviana RamirezThey gave us good attention, they were of great help to us, and they provided us with Solutions, We Thank You 🫶🏻
Thank you for the help of Kevin and the seller Luis Bojórquez was the best help, thank you, I recommend. You want to help them without so many requirements.
A very good experience with the saleswoman Viviana, the service was excellent and the process was very fast and everything was explained to me very well. I just arrived in the country and was able to get my first car without problems.
Viviana, Kevin, Ralph and Cinthia very good customer service thank you for your help very good team
Luis Bojorquez helped us immensely that no other salesperson could have done. I really appreciate it
Kevin Ruiz and Viviana Ramirez here serve very well in this fun I recommend it to you
Very good service from the seller Luis Bojórquez I recommend it, it helped me and my family, it is the second car that helps us
They treated me excellently. A very good place to get your first car. I was assisted by my Guatemalan countryman Luis Bojorquez who gave excellent attention and advice. If you are from Guatemala, here you have a countryman who will help you a lot.
Luis helped me a lot with my first car, excellent service, come with him, he really helps you and adjusts to your comforts, 100% guaranteed that you will leave driving. 💯💯
I arrived by bicycle and left in a 2020 Honda Civic!!! I recommend Viviana to any Colombian who wants to feel confident and speak among their own people.
The attention and kindness received by Luis B. in the credit procedure to obtain the vehicle through Ganas Auto was obtained with an excellent and successful result. 100%
Thanks for the help of the sellers Luis and Kevin I recommend you want cars
I recommend that you want to self-appreciate the sellers help. Thank you for your patience and for being so attentive. I recommend that you come with the seller Luis Bojorquez.
Super happy with the purchase I made, Many thanks to Kevin Ruiz for all his help he gave me.🙏🏻😃
Thanks to the salesman Luis for helping me with the acquisition of my car, he made the process easier for me and gave me options to have the best credit possible.
I am very happy we managed to have our car the seller Luis helped me I highly recommend excellent service
Excellent service and good treatment from Kevin Ruiz, I recommend the place, super friendly
Kevin Ruiz and Jeffrey excellent service, fast, efficient, safe, reliable, very grateful for the service and attention.
Very good service Luis helped us a lot to be able to get the car in a better way like I give a 100% recommended
Kevin Ruiz grateful and blessed with my new car, thank you very much for serving me 🇲🇽
Thanks for the help with my purchase!To the seller Luis B. and also to the manager Kevin!
Thanks to Luis for his support in getting us a car, he treated us very well and explained everything to us step by step 💯 recommended
I am grateful to the seller Luis who helped me very well to get my first car and I qualified without having credit something very easy recommended visit him to get your car in desire auto, Santa California.
Thank you Roberto Ventura and Kevin RuizThanks for helping me get my new car
Thank you Roberto Ventura and Kevin Ruiz for the support, thank you very much
Thanks to Ganas Auto, thanks to the seller Luis and thanks to Iván for the help and advice for you, I have my new car 🤩 I am repairing it 👍
I am very happy with the help they gave me, especially the help of the seller Luis, I recommend that you come with him, super excellent service, very good attention, 👌
Excellent team, they always provide the best service and help you facilitate the process of your vehicle purchase without complications! Super recommended since they treat you like family. Everyone works as a team and the salespeople (Jessica, Emily and Israel) are very attentive to the customers. Ivan the manager also always gives the best deals.
I bought my car a few days ago and it was the most pleasant experience I have ever had buying a car. They were very honest with me and answered all my questions. They helped me get my toyota rav4 when no one wanted to help me. Many thanks to Roberto who treated me very well and was very patient with me. If you are going to buy a car I recommend them. Ask for Roberto because he will take care of you very well.
The salesman Luis helped us a lot and we left very happy with his good collaboration. He is a good salesman and very good at his job. Thank you for everything. Luis. I recommend that you go and opt for your car. Ask for Luis. He will know or find the way and the way to help them
Excellent service from the saleswoman VIVIANA, she treated us wonderfully, very humane, efficient, I personally recommend said saleswoman
Super perfect attention, they helped us a lot, super recommended our super friendly advisor Viviana, she accompanied us throughout the entire process and helped us so that everything was in our favor! Super recommended! You wont regret it!
Excellent service, I thank Kevin, Roberto, and Jeffry for their kindness and professionalism.
Hello, good evening, I thank the whole family for taking great care of me and I will surely recommend them. Thank you so much
Great car agency! They treat Latinos spectacularly, a magnificent recommendation from the saleswoman Viviana Ramírez
Good service, very friendly
Kevin Ruiz, Iván Blanco and Jeffrey López very good service, very friendly, it feels like family, thank you for the opportunity
Luis Bojorquez was an excellent salesman, he helped me a lot when I most needed to get a car, I recommend him 100%, very friendly and explains the process very well.
Jeffrey Lopez, Ivan Blanco, Kevin Ruiz, very good experience serving us
The experience and the treatment they gave me was excellent, the truth is I recommend it, it is a good excellent treatment and they help you with everything to be able to get the car of your liking
Thanks to the seller Luis Bojorquez for helping my son with his car
I recommend Ganas Auto, Miss Viviana helped me throughout the entire process. I recommend them.
Viviana Ramirez, Jeffrey López and Kevin Ruiz excellent service, thank you very much God bless you 🙏💪
The seller Luis Bojorquez helped my son with his first car, I recommend him.
I recommend Roberto V. He helped me get my Nissan car out, he gave me very good treatment and was very kind. Always dedicated and answering all my questions and doubts, thank you Roberto V.
The truth is that they were very kind and approved me very quickly and at that same moment I left with excellent service.
Very good service, respectful at all times and always seeking our well-being and comfort, thank you for everything Viviana
All good
Kevin Ruiz, Jeff Lopez excellent service I recommend 100 x I feel like self
Very happy with my car Luis, the seller was very kind and helped them a lot. I recommend that the process be easy.
Very friendly, sweet, attentive and efficient
Recommended Kevin Ruiz, the best seller!!
Total reviews rating 4.9
199 Reviews for Ganas Auto - Santa Ana 2024:
Review №1
2024-07-02 01:02:23Amparo Murillo She is a great salesperson, she was with me throughout the entire process, she clarified any questions and that made me feel safe in this purchase and she used her own vehicle to help me get the money from the bank. She behaves very well and she always has positive energy.
Review №2
2024-05-18 02:13:12Very thankful for Luis he was a very big help on finding a good car for me he was very sweet and very helpful and the process of paper work was very fast.
Review №3
2024-06-29 18:52:30Unfortunately, I am here to express my horrible experience with this dealership and my frustration with purchasing a recent vehicle at this Santa Ana Location. Prior to my purchase was advised based on in-house approval to put down $5500 to be able to drive off the lot with my selected choice of a 2021 Nissan Rogue Sport. Ralph and Tanya helped me this purchase in which was a smooth transaction. After a week of having the vehicle, Check Engine Light surfaced, AC stopped working blowing hot air and Vehicle Overheating issues. Hard to tell if there is also radiator issues or any type of leaks regarding the coolant. After addressing my issue was advised to take it to the El Monte Service department an hour away as I currently reside in Riverside County in the City of Corona. How can I drive this car given the current malfunction, mechanical status? I had to get the vehicle towed back to Santa Ana and delivered back to the Santa Ana dealership to schedule a pick up for Ganas to take it back for repairs. I have received No updates, have to keep calling myself to check for an update with no resolution. I cant imagine having to pay the money I did for a downpayment to come find out that Im driving a defective vehicle and not taken seriously with no accommodations to help me in the interim. Bad overall communication and customer service as Its extremely difficult to ever want to refer any friends or family to this dealership or any Ganas Auto dealerships in any of the surrounding areas. Filed a complaint with Ganas Complaint line and also filed a complaint with the (BAR) Bureau of automotive repair to address my issue. I am now getting my legal counsel to move forward with getting this resolved as soon as possible since Ganas does not want to prioritize my concern let alone update me on any repairs. Out of pocket expenses for Uber, no available loaner vehicles to accommodate me with just for the inconvenience, and no immediate updates from the Santa Ana location, the list keeps growing as well as my frustration. This is not how you treat consumers let alone not go above and beyond to provide a solution with broken promises and constant headaches being inconvenienced leading to a ton of stress. I want answers not excuses but to be deservingly prioritized due to the horrible experience I continue to have communicating with Ganas Auto and their staff. We are now coming towards my first payment due and Im supposed to be happy with not having the vehicle and finding out this has been a lemon after having it only a week??? Hoping this issue gets resolved quickly as I am truly unhappy with this experience. Please contact me to discuss as I am seeking a refund for my downpayment, or put in a different vehicle for the inconvenience. This dealership needs to do better putting the customers first as ones Life can be severely impacted by this horrible customer service.Matt Lete
Review №4
2024-03-16 22:03:05Im a woman to always keeping it 100! And let me just tell you LUIS from the Santa Ana location is definately the man!His excellent customer service and willingness to get us a nice car and putting in work to get me affordable monthly payments is just hands down phenomenal!Thank you so much for blessing us Luis Bojorquez!You are truly a ROCK STAR!!!
Review №5
2024-03-03 05:54:30Great service Roberto Ventura helped me so much on the purchase of my vehicle! Also Dulce was great help! She helped me find the perfect truck. Very helpful and friendly
Review №6
2023-12-21 02:35:33Viviana helps us today at Ganas and made all efforts for us to drive off in a vehicle today. Very friendly, courteous and explains everything with detail. Kevin was also great with the approval process. I’m great for both and highly recommend them to assist.
Review №7
2024-03-25 04:21:40Thank you luis Bojorquez for your help . You’re really professional and friendly. You made the process of getting a new car so easy . I went to a lot of places and no one couldHelp me . Luis helped me get approved and I now I have a new car . Thank you Luis . I highly recommend Luis
Review №8
2024-06-21 19:49:53Luis was really helpful and really friendly.make us feel comfortable. Make sure we drive out with a new car
Review №9
2024-02-09 20:59:27Thank you Roberto Ventura with my experience very fast and easy with the approval. Recommend coming here to get a car.
Review №10
2023-12-14 19:51:57Roberto Venture is a great guy. Was honest and helped us out a ton. 10/10 recommend working with him. Ralph and Kevin Ruiz also helped us through the process.