Presentation on Map Reviews Nearby

Freedomstar Financial, Inc. in San Ramon

5 (37) 111 Deerwood Rd STE 200, San Ramon, CA 94583, United States

Categories

Mortgage lender

Location on the map

San Ramon, Contra Costa County, California, US

Phone: +1 888-659-0033
Site: https://freedomstarfinancial...

Opening hours

Monday:8 AM–7 PM
Tuesday:8 AM–7 PM
Wednesday:8 AM–7 PM
Thursday:8 AM–7 PM
Friday:8 AM–7 PM
Saturday:9 AM–1 PM
Sunday:Closed

Edit info

Total reviews rating 5

37 Reviews for Freedomstar Financial, Inc. 2024:

Review №1

2020-09-03 18:11:06

I chose to work with Freedomstar Financial, Inc. (Ivan) for my primary home and investment property refinances. Ivan was able to find the best rates for both of my properties; I couldnt have asked for lower. Ivan and his team were very responsive and provide excellent customer service. They worked closely with me and the lender to make sure everything was correct and make the process less stressful. I enjoyed working with them so much I recommended them to my friend who is now using them to refinance. If youre looking to refinance your VA home loan, use Freedomstar!

Review №2

2020-07-14 21:52:25

I had a fantastic experience with Ivan Hendren and his team while refinancing my home. I came upon them by chance and thought the terms and closing costs were too good to be true. Now that I am closed I can say that everything happened as he promised. Ivan specializes in VA loans which made the process easier. His team made this the simplest buy/refinancing of a home I have ever experienced. His team was very responsive to every question I had and I was extremely comfortable throughout the experience. I would highly recommend Ivan and his team to anyone who is thinking of buying or refinancing a home.

Review №3

2021-02-26 13:34:08

At first we were not looking to refinance because we had a pretty good interest rate already. When the rates kept dropping, we decided why not because we could lower our month rate and save money over the lifetime of the loan. With my husband being a veteran, we checked with three different companies and Freedom Financial gave us the best offer. We worked with Juan Contreras who was AMAZING! His customer service was excellent - answered our questions thoroughly no matter the time of day or night. We highly recommend Freedomstar Financial and Juan personally if you are looking to refinance your loan.

Review №4

2020-11-10 22:00:35

My husband is a veteran, and we chose Freedomstar Financial to refinance our VA loan for our Fairfax, Virginia home. Our contact throughout the process was Juan Contreras. He was amazing at keeping us in the loop, and patiently explaining every question along all steps of the way. He reached out to us on a particularly favorable date for locking our rate, and it turned out, more than a month later, to have been the best possible day. He worked diligently to get things done and kept his word about getting settlement done the month he promised. We are extremely satisfied with his service and the rate that we got!

Review №5

2021-04-08 15:20:01

Juan was great! I got a great rate for my conventional loan refinance. The process took less than 6 weeks. The appraisal was waived, and the quote I initially received matched the final mortgage closing amounts. I was able to skip 2 mortgage payments before my first payment. A notary came to our home for us to sign the closing documents. It was a smooth and easy process. Juan is a very honest and straight forward guy, and his team was very helpful. I highly recommend Juan and his team.

Review №6

2021-01-02 14:05:58

I was in the market to refinance my VA loan due to the amazing rates being offered right now. I used the website Lending Club to shop around different mortgage brokers. Mr. Juan Contreras from Freedom Star Financial was one of the first brokers to reach out to me and I am thrilled he did. First, his quote was quick, not super intrusive, and also provided me three different refinance options. Freedom Star was the only company I received a quote from that offered three different quotes. The three quotes provided different rates based upon maximizing points, no points, and between the two and the associated loan costs based upon each rate. I received four separate quotes from different lenders and no one came close to offering me the deal Freedom Star Financial did. Additionally, they were super quick and efficient through the entire process. My initial correspondence with Juan when he provided me my quote was 28 November and I closed on my new loan 21 Dec! It doesnt get any more efficient than that. My advice for anyone who is on the fence about using Freedom Star Financial is trust this amazing team of individuals to provide you exceptional service with rates and costs that cannot be beat in my experience. Thanks again Juan!

Review №7

2021-05-17 02:48:39

My partner and I were first time home buyers, and we knew nothing about buying a home or conventional loans. Juan and Ivan made the process so simple and straightforward. They were both very professional, and Juan would answer all our questions very quickly at all times of the day. Did not matter if it was weekends or nights, he would answer us almost immediately or the next morning (mainly when we texted him past 10PM). Juan was very transparent about everything, and we genuinely felt he went above and beyond on all aspects of getting us the best deal and rate for our conventional loan. If you want excellent customer service, transparency, and incredible efficiency, look no further. Freedomstar Financial will take great care of you!

Review №8

2020-11-10 20:33:55

I work 60-72 hours a week on rotating shift work and didn’t think I would have time to refinance. Juan Contreras and his team at Freedom Star Financial made my VA IRRL extremely easy! With the advances in technology such as electronic document signing and secure document submission, the process was simple. Juan listened to me and answered all of my questions, and when he couldn’t, he researched them and got right back to me so I had accurate information. When it came time to close, a notary was sent to our house with everything we needed to sign. The entire process took about 5 weeks in our case and if rates continue to drop I would use them again. I have already recommended Juan and Freedom Star Financial to my veteran friends.

Review №9

2021-04-19 19:00:33

My husband and I were looking to refinance our home loan and reached out to Freedomstar Financial for assistance.Marc Williamson took care of us right from the start. He was very professional, friendly, and extremely transparent with us and explained the process to us every step of the way. He maintained communication with us on a regular basis and we never felt as though we were in the dark with any of the process. He followed-up with us through phone and email as often as he needed to and made sure we were well taken care of. I also appreciate that Marc advocated for us to help ensure our loan closed in a very timely fashion. He was extremely professional with handling our personal documents and we could not be more satisfied with his service. Well deserved 5 star review and we highly recommend him and this company. Thank you Marc!!! You were very helpful to us!

Review №10

2020-09-01 18:41:26

Initially very nervous about going with Freedomstar Financial since Id never heard of them. Ivan Hendren was super-responsive and got me a fantastic interest rate with minimal closing cost. I had been with Wells-Fargo for many years however, going forward I will reach out to Ivan for any future mortgage needs. Highly Recommend without reservation.

Review №11

2019-10-23 03:54:49

We recently refinanced our VA loan using Ivan Hendren at Freedomstar Financial. We will be using Ivan for any future needs and referring our family and friends to Ivan. I am super picky, but Ivan was so easy to work with. Ivan was alway accessible, knowledgeable, and committed. He is trustworthy and did for us exactly what he said. He got us the best rate and deal possible. No one else could match or come even close to the deal we got. I highly recommend Ivan and Freedomstar Financial.

Review №12

2021-02-18 13:25:58

We saved a lot of time and money thanks to the outstanding service provided by Freedomstar Financial employees. Loan Officer Ivan Hendren from Freedomstar Financinal first contacted me on 28 December and provided me with quotes for VA loan refinancing. We closed the loan within less than a month on 25 January. Closing specialist Elijah Rembacz did outstanding work getting all the paperwork ready for the closing. Everyone (Cade Florio) I dealt with at Freedomstar Financial was exceptionally courteous, responsive, and dedicated to getting the job done. This was the most professional loan crew I have dealt with in my several house purchases/sales and refinancing processes. From the very start Ivan listened to what I was looking for and provided options to meet my requirements. The most I liked about working with Ivan and Elijah is that they are straightforward and honest, what I value in people. They are transparent and deliver what they promise and on time. There are no “surprises” between what they showed me on the quote and the final documents. I like doing business with honest people. This was also the smoothest closing we ever had. The notary process, which took place in our home, took less than 30 minutes. Amazing!

Review №13

2021-05-27 18:25:11

My experience with Freedomstar Financial was easy and convenient. Everything was done online and Marc Williamson was the person I dealt with. He was quick to respond to any questions I had and I had many many questions. He was kind and patient And made the process go very smoothly. I was able to refinance, take six years off my original loan, and bring my interest-rate down almost 3 points from what it was. I am pleased that I went with freedom star financial.

Review №14

2021-01-15 20:04:51

These guys are awesome. A few years ago I kept getting the old bait and switch from other companies. I ended up firing about 8 different companies. I had the pleasure of speaking with Ivan. He said he wanted to help me and he wanted my business. I gave refinancing o e more shot. He locked my rate and the rate he promised.They are very nice, professional, and they deliver what they say. I just finished refinancing with them a second time. I would not do business with anyone else. No games, no bull, they are hardworking, hungry and deliver. I’m so glad I found them.Thanks Ivan and your team,Erik Calderon

Review №15

2021-01-11 18:27:50

After shopping for VA IRRL rates online, Juan Contreras from Freedomstar Financial gave me a call. From the start, he made the process easy and his service was second to none. He was always available via text, email, or phone call to answer questions or help through the process. I highly recommend working with Juan and Freedomstar Financial.

Review №16

2020-11-13 20:17:31

Ivan and the group at Freedomstar Financial did an excellent job working with me to refinance my mortgage. I had several comments, concerns and complaints that were adequately addressed and in a professional manner. Overall, the team provided great service and timely responses.

Review №17

2021-06-10 19:26:48

Ivan Hendren at Freedomstar Financial made a difference in my family’s life when USAA told this Marine Combat Veteran that they could not get me a more lucrative rate for the VA IRRRL I was seeking. He was able to get me down all the way to 2.25% by shopping multiple outlets with SIGNIFICANT benefits to my bottom line at closing. I’ve spoke to a lot of fast-talking brokers, Ivan is not one of those. If you need someone who has your best interests at heart, tells you the truth and doesn’t EVER try to push you one way or another? Then I strongly recommend Ivan and his team at Freedomstar. Their FAST, competent and informative along the entire process. That is why I’m a repeat customer!

Review №18

2019-10-30 01:57:57

100% SatisfactionIvan made the refinance process seamless and always responded to any questions right away no matter the time or day. We will definitely use him on our next home purchase and we already referred a fellow veteran to use Freedomstar Financial on their home refinance.

Review №19

2021-03-04 20:18:50

Juan Contreras in two words was simply amazing! When my neighbor first told me about his experience with Juan I asked him for Juans phone number. From the first phone call, Juan was honest and upfront about the financial services he was able to offer and he delivered on his promise 100%. I would recommend Juan 10 times over!

Review №20

2021-01-14 00:41:10

I called Freedom Star Financial a little over a year ago off of a mailer I got for a low 2.75% VA IRRL. I was literally three days from closing with another lender at 3.25%. Freedom Star Financial gave me 2.75% so I jumped on it. Then just a couple months ago I called Ivan at Freedom Star Financial again and he got me a 2.25% VA cash out refi with NO APR. I even spoke with my brother, who is a loan officer, and he looked over my paper work with Freedom Star and told me it was a great loan and a good deal. So far I have done two loans with them and would do it again and f rates drop again. Plus I always appreciate the really nice, easy to see and understand offers they send me when I ask. I have also, called Freedom Star Financial to get an approval letter earlier this year when we were looking for houses. I had it the next day for the Realator. I have just enjoyed considering them my GO TO for lending.

Review №21

2020-11-11 03:49:11

My experienced in refinancing my VA IRRRL rate was awesome and recommending this company highly. Special thanks to Ivan Hendren and Juan Contreras for making my refinancing smoothly by answering questions and quickly responding if questions arises. I have several companies dealings and Freedomstar Financial is the best please give them a try and you will be very satisfied.

Review №22

2021-01-12 20:09:40

While exploring the current competitive interest rates, I made the somewhat imprudent move of entering my personal contact information into the Lending Tree website. I was immediately hit with a deluge of email solicitations and robo-calls, some of which still plague me to this day (ugh!). How does one separate the wheat from the chaff? How does one proceed without the feeling that they might get taken advantage of? Some of the emails I received seemed very suspect, bad grammar and all. Let me save you the trouble: Freedomstar Financial is the way to go. There was something about the email I received from Ivan Hendren that seemed very professional and genuine, and extremely respectful of military veterans. He offered me three different rate packages, complete with an instructional video. I did my research, checked their website, checked online reviews, checked Better Business Bureau for claims or complaints (none found), and decided to take the leap. Ivan and his team (Juan Contreras, Cade Florio) were very professional and responsive, often replying to emails during evening hours. They got me an amazing interest rate and closed the loan on time -- it was everything I had hoped for. These guys are the real deal.

Review №23

2021-03-25 00:45:55

I have multiple homes and this was by far the best experience Ive had! The entire process was very smooth and fast! I started working with Ivan Hendren and his team and I was very impressed by how they communicated with me the entire process. I refinanced my primary home and my rental property at the same time. Excellent Service!

Review №24

2021-01-15 02:12:21

After working with a different mortgage company that wouldn’t accept my husband’s POA while he is deployed to refinance our home, we started working with Juan at Freedomstar Financial who not only got us a lower interest rate but was quick to respond, answered all of our questions, and got the job done! We couldn’t have asked for a better experience. Highly recommend!

Review №25

2020-10-14 18:32:55

Ivan and Juan were thoroughly professional and courteous at all times. During our re-finance process at a very attractive e rate, they were able to negotiate an even lower rate with the same lender.It was, in all, a very smooth process.

Review №26

2020-12-10 23:03:29

Ivan not only provided us with loan process but guided us in the direction of what was needed to build our Accessible Dwelling Unit in Pleasant Hill, CA. We had an overall great experience from start to finish - efficient and professional - highly recommend using Freedomstar Financial and his team.

Review №27

2020-10-05 22:48:14

Ivan and his team (especially Cade) did a wonderful job with us on the refinance of our home. Thank you for your attention to detail and excellent customer service!

Review №28

2020-09-03 03:05:37

An absolute pleasure to work with, even better on the 2nd time around. Ivan, Nicole and Cade could not have been more helpful. We really appreciated the positive friendly attitudes. Enjoy Hawaii, Nicole.

Review №29

2021-08-10 21:25:12

Ivan and his team were just awesome throughout the whole process. I have used them twice in the last 18 months and I couldn’t be happier with their service. I recommend them without reservation.

Review №30

2020-08-16 21:15:27

Ivan Hendren did a great job. We are very pleased. I recommend him to my friend in souther California and he used him as well. Great Job!!

Review №31

2020-11-19 23:38:39

Great company! Great process! Im an 18 year active duty member with multiple financing / refinance experiences under my belt and this is the best one so far!

Review №32

2020-10-27 00:46:50

Ivan and the whole team were great. Best rate I could find, quick closing, and very responsive. Would recommend.

Review №33

2020-11-09 01:16:34

Juan and the entire crew were super responsive and extremely helpful. Would use again in a heartbeat. Great folks!

Review №34

2020-09-21 17:23:36

From start to finish, the process was efficient. Professional and responsive. For a VA IRRRL, Freedomstar should be your choice!!

Review №35

2020-11-05 19:27:02

Had a wonderful flawless experience. Juan Contreras was a very nice helpful agent that got me through the process.

Review №36

2020-11-13 19:24:06

Ivan and his team were absolutely outstanding. Rapid response. I would definitely be a return customer!

Review №37

2021-05-14 22:11:01

So streamlined and worry free that I did it twice in less than a year. Thank you, Ivan! Piper and I are very pleased with the results.