Franks Computer Repair & Custom Arcades, Laptop Repair, Gaming PC Builds & Repair in Chino

Review №1

2022-07-07 19:10:26

Franks a very good guy The best place to buy Tvs and get your computers repaired. I been going to this place for a few years now and I have not had any problems at all.five stars

Review №2

2022-07-09 05:10:07

My sons gaming PC would not boot up after several attempts, I decided to look for repair facility near me and I found Franks PC repair...upon entering their location, I was immediately greeted by the person in the lobby. After describing my troubles with my PC to him, he had the technician look at my PC on the spot. I love that kind of customer service. After a couple of minutes,my sons PC was up and running. Thanks guys really appreciate your help.

Review №3

2021-01-13 03:56:00

Frank and his colleagues are professionals everything about my PC. We upgraded the parts but the computer won’t on after we put on all the parts.With all the nervous, we searched around and couple of different repairing stores, we found Frank is the most reliable man nearby and he didn’t ask for crazy high price before he found the problem.After 2-3 hours, when we worried about we won’t get our pc today before store closing. Frank called us and addressed the problem. Frank didn’t put our problem off, and finally found the the main problem and solved right away.Thanks Frank again for helping us in pandemic time, we afraid to talk and close to people. Frank and his colleagues wear mask all the time and keep the social distancing, the store is clean with couples of warm notice.Dear all the gaming friends, if you live nearby, definitely go find Frank if you encounter PC problem, he will help you with reasonable price and warm service.

Review №4

2022-03-09 02:19:46

Awful owner I bought a Samsung tv 65 it started glitching 4 days after he told me to bring a big TV without box I ask him if he was sure and at the end he gave me alot of excuses just to no exchange it this place its a scam they bring tvs from Mexico to sell them some of them are mess up, he was mad that he event block me car

Review №5

2022-10-12 22:50:01

I would highly recommend this company. My laptop would not startup for some.reason and could not get a display. Took it in and within a couple hours received a call that all was fine and that the system must have gone into a deep sleep.There was no charge for the diagnosis but I left a tip just for the time.My conversation with Veronica was very pleasant and they truly just want to help people. Not often you find an honest and respectable company. I really appreciate your service.

Review №6

2022-07-10 11:30:13

Came in to the store for a consultation regarding my laptop having boot-up problems and Frank and his technician(s) were happy to assist me. They were providing me solutions and informing me on how they were going to solve this issue for me. The service was quick and picked it up immediately the next day and they told me what was the problem on why my laptop was having issues. The team also made sure to test the laptop in front of me to make sure it was booting up correctly before I left the store to ensure that it was working.A great shop inside with lots of the newest electronics being sold for a great discounted price. Friendly staff, great customer service, and clean environment overall!Come and stop by to support your local business if you ever need a electronic service-related repair! Would highly recommend to all the locals nearby as they do not charge you any absurd amount of fees and are honest with their fees/prices.P.S. I also asked Frank and his team if they were able to help me solve this specific monitor issue I was having trouble with and they were not able to assist me - but they did went above and beyond in helping me find a referral to a different technician. Thank you very much!

Review №7

2023-02-17 01:33:05

Was looking for a tv that was very hard to attain. This company has the right connections.. I live in another state and after a few conversations, A deal was struck and they were super efficient and helpful. Excellent staff and follow through.. Now I have a shipping company handle the tv from Riverside to Phx.. I hope they are as Good as Franks.

Review №8

2021-05-29 05:27:19

Had a great purchase experience here with Frank and Veronica, they are polite and helpful! For me it’s worthy for driving 50 miles and supporting this local business!

Review №9

2022-11-25 21:14:42

Purchased a new TV from here, which smoked everyone in price. I was leery at first, but the TV is awesome. The owners were very helpful. I recommend them.

Review №10

2022-06-22 20:23:54

Bought a Hisense 65 in TV a year ago. The TV looks awesome but the software freezes every time I change apps. The TV resets on its own and the lag is so bad that we think twice before watching tv and turning it on. I came upon them on Offer Up and contacted them, they assured me the tv was brand new and not refurbished. Well they lied, later on I saw on the TV box saying it was a refurbished tv. Like one review said that they bring them from Mexico, they do, fix them and sell them. The reason I didnt take it back was because the lag wasent as bad as it is now. But Im ok with making the mistake of buying from here. I lost my money, but if I had to buy a TV or get a repair, I would totally not do it here. They lie about the listing in order to sell. Im writing this review a year later because I feel that when someone is searching to buy a TV they should not be lied too and scammed just because the price is out of this world. Buy a tv that will work for the next 5 years, not 3 months and then brake totally down.