Presentation on Map Reviews Nearby

Fitness 19 in Menifee

3.8 (142) 26100 Newport Rd STE A40, Menifee, CA 92584, United States

Categories

Location on the map

Menifee, Riverside County, California, US

Phone: +1 951-679-0019
Site: http://fitness19.com/centers...

Opening hours

Monday:4 AM–12 AM
Tuesday:Open 24 hours
Wednesday:Open 24 hours
Thursday:Open 24 hours
Friday:12 AM–11 PM
Saturday:5 AM–8 PM
Sunday:5 AM–8 PM

Edit info

Total reviews rating 3.8

142 Reviews for Fitness 19 2024:

Review №1

2024-06-18 05:36:31

I enjoy working out here and have been working out here since 2013. The staff is great, the establishment is always clean, as they have a janitorial employee keeping things in check, as well as the non-janitorial employees doing the same, when they arent busy getting sales, making calls, or politely greeting members, and possible patrons at the front.I was on hiatus from this gym for a while as I thought I had found my home in Powerhouse Menifee, but as an ex-employee, and ex member, not by choice, but by ban. I decided, that it was time to come back to the place that started my fitness journey. I am so happy to be back, and cant wait to be working out here for many years to come. The only complaint I have is that they are not 24/7 when before the pandemic, they were, maybe well see that change eventually. But if not I am happy that they are still open 24/7, 4 days of the week.

Review №2

2024-06-08 00:03:23

It’s a standard gym. I prefer early mornings because it’s less crowded. But the key takeaway for me was the kids club. They helped give me peace of mind. Lexus Star and Yllian were amazing and help my toddler not only finally get adjusted with being in there but now he runs to them and hugs them every time he sees them. They care for him and give me a little break to do something for me. If it wasn’t for these two I don’t think I would’ve ever been able to be in the gym any time soon. They are truly amazing. If I could pay them more I would because they’re more than just a kids club caregiver they care for my son like he’s family. And I love that!For those talking about issues they’ve had with memberships. I’ve never had any issues. My husband deployed and they took care of it with ease. And they were able to adjust my plan and waive the fees. Overall it’s a great gym

Review №3

2024-06-28 20:15:48

Got my daughter a membership here, and they charged $100 to cancel it. (it was apparently in the fine print.) I just hate how places like these screw you one last time before you cancel a membership.

Review №4

2024-03-13 00:33:06

This place is horrible. Its an easy, cheap and friendly sign up process. Once you sign up, there are several loopholes to jump through if you want to cancel. There are limitations to your memberships (AKA fine print). I wrote a review about my experience during the pandemic, where they lied, manipulated and smiled as they took advantage of me. I recently noticed that my review was removed after a couple of years. I am not with that. If you can see, they must have done something for me to follow up. I recently had an experience in person again, to make sure this review had new and valuable information. They are still the same manipulative money hungry pirates they were before and during the pandemic. They didnt highlight any of the information for cancelation or the fact that it is through a completely different company. If you are concerned about your credit, your good name and your ability to make healthy choices on your own, please avoid this place. FITNESS 19, PLEASE DO NOT EMAIL TO REMOVE THIS OR OFFER TO HELP. You had the opportunity to help when I gave you business and trusted you. You only reached out once your intimidating tactics did not work and the review was hurting your business. I will continue to shop your business and fairly update this review.

Review №5

2024-05-28 23:55:35

The only thing good about this gym was my trainer, but she had the good sense to leave when I did.I was falsely charged for a membership I cancelled on 4/21 (that Daniel never documented) i 3ven had a paper signed and dated and he said Dont worry i got you. (Aparently no because he yried to charge me the folloing month).Also I was waiting on a reversal from down grading training sessions and I never received it.Most recently, I was just verbally assaulted by Daniel, he had the audacity to scream at me while continously calling me a liar to point of having me shaking. Out of spite he cancelled my husbands membership.This is completely unacceptable behavior and I will be reporting this to the better business bureau!If you are looking to be disrespecteded, by a sexist, masagonistic, unprofessional, personal who disregards the rules and make you feel like you ate in harms way while being charged more than you expected this gym is for you.

Review №6

2024-01-25 16:45:13

We came in today to unfortunately cancel our membership since my husband needs a gym with a pool due to his disability- Everett was so kind and helpful, and even talked to us about a different prism my husband would qualify for as a veteran. Everett went above and beyond to give us this information, and I’m so glad to know there is an option to still use this gym while making sure my husband has one for his needs, without breaking the bank with multiple memberships. Thank you Everett!

Review №7

2024-05-29 18:09:05

Was going to LA fitness. People serious not helpful at all. Equipment not so great. Fitness 19 people working out plus staff. All helpful and friendly. Equipment is so much better that LA fitness.

Review №8

2021-04-16 22:53:56

I love it. Great place, great staff and with the outdoor option. Affordable no excuse to not be fit. I love this place. I go almost every day. I am on a mission to lose 60 pounds & I lost 55 pounds and counting in 6 months.

Review №9

2024-06-29 23:15:13

The white man did not let us in for no reason despite the many times we have came in with a membership without a problem. This is unfair.

Review №10

2023-10-30 22:08:29

I recently joined my local gym, and I’ve had a great experience so far. The facility is clean and well-maintained, and the staff is friendly and helpful. The variety of equipment and classes available is impressive, catering to all fitness levels. The atmosphere is welcoming, making it a comfortable place to work out. I’m excited to continue my fitness journey here!

Review №11

2024-03-05 03:41:46

It would be nice if news channels were more neutral. No more fox news or even CNN. Its disconcerting to see biased channels overtaking a place where one should be able to exercise free of political favoritism.

Review №12

2024-06-03 18:50:35

Horrible customer service. There’s a $100 cancellation fee. And the employees will threaten to fight you. Have fun.

Review №13

2023-07-18 17:30:35

UPDATE- While on the phone with my credit union reporting this fraud, a person from Fitness 19 actually called me on my work line telling me not to report this to my bank and threatening me that if I did, this would affect my credit. So they are threatening to report this account I have tried to cancel NUMEROUS times for non-payment now? Interesting. This was on speaker phone and the rep from my credit union heard everything and advised me to cease communication. Soooooo shady, I dont understand why theyd want to do business like this?DO NOT sign up for personal training here. They are all about service with a smile when getting you to sign up, but will pass the buck and suddenly point the finger and lose your multiple requests to cancel and continue to charge you $160 per month while ignoring your repeated requests to cancel. You can request your cancellation request verified in writing and expect 101 excuses as to why you never got it. You can go in person to cancel and magically the person who can cancel you is never there. I am reporting the charges as fraudulent to my bank at this point.

Review №14

2024-01-04 04:34:36

I like it, the people that work there are nice. The gym is always clean and to sign up for classes is easy.

Review №15

2023-03-05 02:46:29

It was clean and they have nice new equipment. They offer child care and had a clean bathroom. My girlfriend went for their Zumba class, but you have to pay extra for the class its not included in their membership. If Im going to join a gym, I want a pool and jacuzzi, which this place didnt have.

Review №16

2024-03-11 19:57:35

A large variety of gym equipment to use. Very clean and the staff is friendly and helpful.

Review №17

2023-07-27 20:17:19

Its part of our daily routine. We have been members for a few months now. Its a bit further than another gym but not much. They have great classes and teachers. They seem to have plenty of machines, a friendly helpful staff and the site is always very clean! Sometimes my husband says its too crowded, so we just find a time that works for us! Thank you!

Review №18

2023-01-04 06:36:57

Came in to the gym wanting just a day pass to try it out. I was pleasantly surprised by the environment in the gym and how clean it was. Along with all of that they had exceptional customer specifically Ryan answered all of my questions concerning the membership’s cancellation process and fees. Will be signing up next week!

Review №19

2024-02-16 15:16:45

Adequate equipment in good working order. The facility is basic, but that is all I need in a gym.

Review №20

2023-07-24 11:15:14

Itd be nice if whoever opens at 4am on Mondays was on time. For us who goto the gym at 4am have tight schedules for work so its extremely frustrating when the employees cant show up to work on time Monday mornings to open the gym at 4am.

Review №21

2023-04-15 22:54:27

Ive been trying to cancel my membership and I was told I needed to physically come into the location. Today I spoke to Ron, explained I no longer live in the area and I needed to take care of this situation, there wasnt a Manager (Daniel), available. I was also told that due to the kind of membership, hes going to make sure Im not charged any fees.When I questioned Ron, about the fees he accused me of getting frustrated his voice went up at least 2 octaves and he threatened to hang up. Ive tried to support my community and small business owners when I lived in the area, after reading a few of the other reviews, has anyone contacted the owner and consumer protection.

Review №22

2022-11-13 06:27:32

The manager Daniel is a professional thief. I moved and have been trying to cancel my membership for 2 months. I’ve been lied to by multiple staff members that my membership was canceled (I moved and cannot show up in person). I’m going to have to dispute the charges with my bank now, which is a huge inconvenience. The gym is decent but beware of their shady business practices. I hope Daniel sees this and realizes what a dishonest piece of pit he is. GO TO ANY OTHER GYM IN MENIFEE.

Review №23

2022-07-06 02:35:41

Now I understand why this gym has such bad reviews. I already have my membership in Perris but I wanted to open a new membership in this gym to join classes with Loretta, just because of her I was opening a new one since Perris and Menefee are two different owners. I got a 3-day pass, but it turned out that I could only get into the classes once. The second time I tried to use the pass a girl named Ely 🙄Im not sure if its her name but she is a lady who has a lot of blush and big eyes she let me in but after a few seconds she told me that I had to pay $15 dollars, I explained that I was interested in opening a new membership but wanted to finish the 3 days pass. She told me that she let me into the machines but not into the class. I explained again that I wasnt interested in using the machines because I already have a Perris membership, that I was only there for classes with Loretta, just because of her I was opening the new membership. She then said thati had to pay $7 if i wanted to get in. Total, I couldnt join the class. They did not respect my 3-day pass and well no, with that attitude I am not going to leave my money in this facility. The whole conversation was spoken to me with attitude and well, I earn my money with hard work to leave it where they dont treat me well. Credit to Loretta for bringing people to your gym, but youre kicking people out once we walk through the door. I stay at my original gym in Perris/Moreno Valley, where I have been treated like family since day one 3 years ago. It doesnt have a 4.9 rating for nothing. There was another issue the first day (and the only one) that i came with this same lady when I asked her for a promotion that they had that time She gave me some information and another lady asked the same thing a moment later and she gave her different information than mine (conflict information). You need to change your customer service treatment and your priorities because obviously the customer is not, you have nothing to lose by respecting the passes and if you would win more customers. You guys also have to improve the staff that is reviewing people on the computers. They are rude and a little kindness would not go amiss. A humble advice if you dont want to go down to 2 pathetic stars 🤦

Review №24

2022-03-23 17:58:23

This is a membership that was opened for my son but due to sports and preparing to join the Army my son decided not to go back to the gym. January 23rd my wife walked in to cancel and was told she couldnt cancel yet and had to wait it out to avoid the annual fee of $55 if I canceled early but could put it on hold for $5 a month. Told to come in person February 23rd to cancel. I was charged $23 for February and walked in person on feb 23rd and was told It was canceled and would receive the $23 back and no more fees would be charged to my account. Today March 23rd I was charged a $55 annual fee. My wife called the club and they said I paid my fee and now Im canceled. My wife said it was supposed to be canceled last month and was told they dont know what to say. Each time no manager was available. I had to call my bank several times and was finally able to block Fitness 19 from pulling any more money outta my account. They also tried to make my wife keep the account open even though we told them our son will be leaving to go the Army for the next 4 years. Fitness 19 has been hard to work with since January and I have no doubt in my mind that they do this to people all the time. I also believe that if their doing this to my son with will be leaving to the Army they do this to alot of other active military and non active military members too. My son had a great time working out there and made some friends but the overall payment experience was terrible. Basically watch your bank account when it comes to Fitness 19.

Review №25

2020-11-13 03:38:47

This was a five star rating until today. Because of covid, I froze my membership, until I felt better about returning to the gym. When checking my bank statement, I saw they took an annual maintenance fee of $39 while my account was frozen. This fee being taken was not made clear to me at the time, nor did it make any sense, because my membership is frozen. When bringing it to their attention, I was just told thats their policy, and nothing was done about it. I guess this policy meant more to them than getting the $20 per month I would have probably started paying again when things get back to normal. Ive been going to gyms for many years, and there are others to choose from. Its a shame policies mean more than people to this company.In response to the person who responded to my post:I actually had contacted the gym, in person, to try and resolve this, prior to posting that. I was told the only way to avoid the maintenance fee was to have it taken out in January, when apparently my freeze had to end. Basically, pandemic or not, if I wanted to keep my membership active, I would have to start paying my full dues again, because they wouldnt extend my freeze. No thanks. Ill work out somewhere else when things are back to normal.

Review №26

2022-10-11 17:15:24

Great gym terrible membership cancelation process.Theyre not easy to work with when trying to cancel your membership and claim that you have to be present in person to cancel your membership or inconvenience someone else to do it on your behalf.Typically, when companies like Fitness 19 have shady business practices and take advantage of their customers by not letting them cancel their membership easily, ill dispute it on my cc and its not a big deal - but, they pressured me into putting my bank account routing number for payment rathe than a CC. Huge mistake.Use a CC so they cant screw you.

Review №27

2023-11-01 19:12:11

Why is there only one out of three rowing machines working? I have complained about this issue going on a year. The first response was to put temporarily unavailable signs on the two non-working machines. The signs were removed over 3 mos ago, yet machines are still not working.

Review №28

2021-05-28 00:56:06

This used to be my favorite gym. It was close to home, had a great atmosphere, and a decent price. However, since COVID restrictions have lifted, this location is so incredibly busy. This isn’t Fitness 19’s doing but during “normal” gym hours, it is so busy it is virtually impossible to find open equipment, let alone go through a routine. It’s so bad I’m seriously considering going somewhere else.On a lighter note, the equipment is always clean and the staff is polite and helpful.

Review №29

2021-08-18 16:16:52

Shay and Jackie in kid care are AMAZING and take such good care of our twin babies. I don’t even trust my family to care for our twins but I love knowing they are in good hands in the kid care here. The front desk is friendly. Daniel the manager has made us feel so welcome . Best gym do your self a favor and sign up

Review №30

2019-07-22 01:59:41

I joined in June just to use the tanning bed .I was told it was a level five stand up .I have been to the tan salon and used s level five stand up NO COMPARISON .Not only that nobody is cleaning these things after people use them it’s kind of honor system type thing so make sure you grab the bleach bottle and towels and wipe it yourself because when it’ comes to cleaning such things the honor system is a no go .That aside the bed or stand up unit was really bad quality .My hands got more burn than any where got a tan .It’s just a weird set up .Since I have gone to many before I know what it should be like .It’s 33 a month not 19 for tanning .And they charge an enrollment fee .So I ended up paying over 60 the first day .After three days I went in and told them I just could not use their beds anymore .I was told I would get my money back since it was within the five day period .That did not happen .I then got another 33 dollar bill the following month .Now we are talking 95 bucks .I called and at first the girl acted like I was not going to get refunded as I needed to cancel before five days .She had my records in front of her .Then she looked and said the date I told her that is within five days plus now another month .She said I should get it all back .Manager should call me tomorrow.I will let you know how good their word is after I see it I get my refund .If not then I’d say stay away from this place .Nice when you first join.Not so nice when you quit .’we shall see .I’m prepared to go to upper manganese and fight this all the way .I work to hard for my money to have it just taken out of my account like that .

Review №31

2022-06-14 05:03:12

Grey equipment, only issues I have is 1. It doesn’t have an sauna and 2. The A/C is always blowing making it hard to get a sweat going even if you are killing yourself.Cleanliness is amazing and the staff here is super generous, respectful and have personality’s that you can talk to them without them getting an attitude.

Review №32

2022-04-05 05:37:42

I have had a membership at this gym since they opened. Like many of you, I rarely if ever used it. If you use yours, good for you!! During the pandemic, I continued to be charged for services that were unavailable to me. I called the phone number available during this time and spoke to a bank, not a company representative. I was told that I could only cancel my membership in person. When I inquired how I could do that since the facility was closed, it took 15 minutes on hold for them to come back and tell me that if I canceled the membership the day they opened, in person they would waive the fees for the months I was unable to use the service. The first day they opened, I went in and cancelled my membership, in person. I asked if there was a balance due and they let me know I did not. GREAT right?!?!? Last week I recieved my first communication from them since that day. It wasnt a we want you back or we valued your membership, no, it was from a collection agency!!! No warning, no email, no mail, no phone calls they avoided contacting me and sent me straight to collections. I called the collections agency (the same bank I had previously talked to) and they let me know that unless I had something in writing I owed the debt. Furthermore, they told me that if I didnt pay them right away it would be reported to credit bureau. REALLY??? So, I paid their blackmail to protect my credit $32.00. Really after years of making money off me and not having to see me, I was being blackmailed for $32.00??? So I write this review to make all of you aware of the sad business practices of this establishment. I am sickened at the way they operate (who makes it so you have to cancel in person in todays digital age) the way they are managed (who gives out a number that leads to a bank rather than the local establishment) the way they deal with customers (rather than telling me I had a balance due when I was in person, they just sent me to collections because it spares them the conversation) and I would never have mentioned this because they got me but their predatory business practices ( they walk you through a contract and fail to mention that along with their low monthly rates, they have an enormous annual fee) . Anyways, they got me. I just hope that this review helps someone make an educated decision when deciding which company to do business with. Businesses are fighting to survive in the current pandemic, some struggle do it right and some are Fitness 19. Repost to keep relevant.

Review №33

2024-02-04 16:26:55

Terrible management. For 6 weeks I have been asking to repair and replace the same thing. Nothing has been done. This use to be a good gym prior to 2020.

Review №34

2022-07-29 05:02:18

I love this place, it feels very safe here. The staff is very friendly and respectful, and the other gym goers keep to them selves for the most part, I’ve only ever had good experiences here and the monthly prices are the cheapest you’re going to find. 🙌🏼

Review №35

2022-12-24 21:58:16

Very fraudulent with how they charge the annual fee even after you cancel your membership. Canceled my membership last month, was told Ill be paying for this month because I need to give 30 days notice, I agreed, then I noticed they charged me $79.99 for annual fee again.

Review №36

2022-04-17 08:25:59

I mainly have the membership for the hydro massage and to tan. They let the bulbs go too long before changing them. When the bulbs are way past their due for changing, the ends of the bulbs will either flicker or glow orange when the tanning bed is in use. It was so bad several months ago that I notified the front desk I thought it was a safety hazard. I tanned for the full 9 Minutes twice this past week and I didnt even get burnt anywhere on my body. After several months of not tanning there are parts of my body that should have been tender afterwards. Currently looking for a better alternative.

Review №37

2022-03-18 17:42:15

The gym is fine but the parking lot is known for theft. Wish I knew that before my windows were smashed out and everything stolen out of my truck. Only park in the front row where you can see your vehicle!! Not in on the ends of the rows!! The camera in the parking lot are useless.

Review №38

2022-01-07 03:13:04

This gym is always clean and everyone working there is alway friendly I am gonna start going back hopefully this Sunday I took time off from going during the holidays but i need to get back into going. Its in a perfect location only about 1 mile from my house. Definitely the best gym around

Review №39

2024-03-26 19:44:31

Need slightly larger parking spaces

Review №40

2023-11-16 18:04:47

Friendly staff most clients clean machines after and water jetbeds are great they have daycare too

Review №41

2017-08-28 22:35:22

Dont recommend this gym to anyone! Unless you want to keep paying even after you cancel. When I walked in to cancel (because they make you personally go in to do that) they told me I had a balance and after paying that I had nothing else to worry about. I believed it paid the balance and walked away. Today I receive an email stating I owe money. I called and the receptionist told me I still have this new balance because I happened to cancel the same day my next months billing was due!! I explained I was told differently but NOPE still have to pay for a gym I dont even go to. They didnt even attempt to help me or apologize for the misunderstanding. Dont sign up! Dont do it!

Review №42

2022-01-15 18:22:23

I enjoyed this gym. The only issue I had with it was the lack of paper towels to wipe down stuff, and the fact that most people didnt wipe their stuff to begin with. Equipment wasnt hard to get though, even when it was crowded, and the membership fees were cheap.

Review №43

2024-02-20 15:39:34

Alot of machines my other gym doesnt have

Review №44

2019-08-01 20:42:50

Been a member for about 4 years, I recently went to change my membership back to the basic 9.99 membership since I dont use the tanning beds and havent been able to get to any classes. I was told that I could change it but would have to pay an enrollment fee- even though Im already a member and have already paid an enrollment fee previously! I then cancelled my membership and theyve sinced drafted my account for another month and a yearly fee even though they charge you first and last months the day you join. What a joke.

Review №45

2017-11-25 19:01:54

Terrible customer service. I cancelled my membership in April. Somehow they began charging me again in Sept. I called about the mistake and they refuse to help in any way. I’ve had to put a stop payment against them with my bank.DON’T GIVE THEM YOUR BANKING ACCOUNT NUMBER!!!!They’re predatory in their charges and won’t stop charging even if your cancel your account. Be warned!!!!Devon is who I dealt with.The way they charge customers and the practices they use to not let memberships be cancelled is UNETHICAL.If this happened to you, speak up and report to them Better Business Bureau.

Review №46

2015-09-05 18:02:10

Real happy with this gym, after moving here and coming from La fitness i didnt think i would like a smaller gym but they have a lot if good equipment, keep the place clean and cant beat the price! My son loves the kids club and the girls working it. Looking forward to expansion! Anyone who has a problem with this gum probably hasnt experienced any other gyms....

Review №47

2016-10-20 22:56:07

Horrible gym. Terribe customer service. If I could give them 0 stars I would. I went in a canceled my membership, and yet here I am 6 months later being charged a membership fee. Management told me that my account was only frozen not canceled. I explained thats not what I wanted because, I did not like their gym due to over crowding. She then continued to talk in circles about my account being frozen and my contract. AVOID THIS GYM AT ALL COST BECAUSE IT WILL COST YOU MORE MONEY IN THE LONG RUN.

Review №48

2018-06-09 16:47:51

After 4 years going to this gym, I walked in yesterday and was told i was not allowed to go there anymore because I signed up at the Mira Loma location. When I first moved out here, 4 years ago, I sat down with a rep and he had me sign a transfer letter and told me I was good to go to that location. Yesterday, I dealt with a young girl name Samantha, who was very condescending. She tried spending more time trying to explain the difference between a corporation and a franchise vs listening to my concern. I asked to speak to her Manager but she was busy with a new hire. I agreed to having them call me. I later get a call from Samantha, explaining that me and my Wife were not allowed to go to that gym. When I asked to speak to her Manager, she stated she was at a lunch. I asked her to have her call me back, never heard from Devon, I believe her name was. As a customer I did my due diligence 4 years ago to straighten out my membership status there. I even bought a membership for my mother in law and signed up my son for the kids club at that gym, also referred my brother in law and wife who are current members. Very disappointed in the lack of customer obsession and inability to help me resolve this, I truly believed in fitness 19 but definitely let me down here. I ended up canceling my kids club membership and my mother in laws membership due to this. Ill be going to Mira Loma to cancel my other memberships there too.

Review №49

2017-12-06 23:12:37

Very clean. User friendly with excellent personal trainer programs for all levels. Good child care. Focused clientele who want a workout without the meat shopping crowd. My favorite trainer is Krisha. She puts me through strenuous paces without killing me. I would pick her for any type of goal you are trying to meet.

Review №50

2015-11-24 02:27:23

Be careful when signing up, I was told I was paying my last month in advance when signing up. They lied and took a annual renewal from my account. Even though I told them I no longer wanted there services and this month charged my account another month membership. If you want a better gym and you in this area check out Menifee open 24 hours Fitness you wont be sorry. Im now having to fight to get my money back. Stay clear

Review №51

2022-08-09 08:21:42

Ive been battling for 4 months to cancel my membership and they are still billing me. I am past my 1 year commitment. Reaching out to a lawyer soon to get this resolved

Review №52

2015-04-16 14:29:13

Was supposted to be a great experience. Yes a very clean establishment for a gym. After a death in the family I dropped my membership and after a year they began to take payment from my account including additional bogus fees ... This has all just been a headache and very expensive and time consuming :( Never again...

Review №53

2022-12-21 01:16:05

The gym is a great place to get a workout in. Fitness19 Menifee is a prime example of that saying. Chloe from the front desk and Kids club is a amazing person with a smile that can brighten anyones day!

Review №54

2020-02-28 08:50:38

I’ve been a member for many years And this gym has broken machines for months as well as advertising that they are 24 hour when they are not. Poorly ran and hard to complete a workout with broken machines and people sitting on the ones that do work to watch TV.A month later the hip abductor machine has been broke 3 times since last review. It will take weeks before it is repaired. This gym has one or more machines at any given time out of service. It’s a joke !!!

Review №55

2018-03-06 22:07:58

Joined this club in November and was really happy. Last six weeks they have not maintained the bikes and their excuse is the guy is busy helping out at the murrieta club that just opened. Really? You probably should have more than one person working on maintaining g the bikes. More than half are not working properly. Very disappointed.

Review №56

2020-10-04 00:12:02

Fitness 19 reopened two weeks ago. Today only 1 in 10 customers were wearing masks. A trainer had no mask. The two ladies at the front desk were two feet apart with their masks down so they could talk to each other. The disinfectant spray bottles were empty. This was at 8am. Grade-FAIL.

Review №57

2018-10-22 20:05:23

I would give 5 stars but the fact that EVERY TIME that I have taken my kids with me to be in the kids club they come back sick. When I first signed up for my kids to be in the kids club, I asked if they keep that area clean and if they let sick children stay to be watched? I was told they do clean and they will not accept sick kids. That seems to be untrue given the fact that my children have gotten sick every time they go there. I feel that if I was to call and express my concerns on the cleanliness and them accepting sick kids that I will be told “I’m sorry but we do keep it clean” and that is all. They won’t be more strict on accepting sick kids. To add, I do understand kids get sick but for my kids to get sick every time they attend there is just not right.

Review №58

2019-12-13 00:03:54

Unfortunately one persons terrible customer service has resulted in us deciding to cancel multiple memberships. Ive visited Wildomar and Murrieta locations over the last 2 years with great service...unfortunately Menifee just doesnt seem to care about service, especially Ellie. I was also incorrectly charged for the wrong amount for one membership. I sure hope they get it together before ruining a good reputation that other locations have strived to build.

Review №59

2019-01-03 00:39:28

I payed $19 a month for over a year and never used it once! I went in today to cancel (1/3/19) and still got charged the month of January understandably, but still got charged the annual fee of $39!!!! Devon the manager refused to help or look into it and said there is no corporate number and I sign the agreement and there’s nothing she could do! I literally gave them over $200 for absolutely nothing and still got robbed for a senseless $39.

Review №60

2018-02-12 20:58:22

I canceled my account have a 0 balance receipt now 4 months later Im getting calls from a collection company they are saying I owe them for months I didnt even live in the state their billing department is a bunch of crooks they know very well I cant come in and dispute the charges. I hope they go bankrupt!

Review №61

2024-05-30 22:29:00

Powerhouse is way better this place sucks

Review №62

2019-03-28 03:32:28

This gym is terrible. Every time I go to the gym its over crowded and cant get a single bench they have no benches located near the Smith machines. The Smith machines should be moved over closer to the free weights because people do shoulders chest with a bench on a Smith. The racks theyve got set up over the freeway area for squats are lousy and they faced each other. I drive 15 miles just to go to the Fitness 19 on Hot Springs when I live on Newport Road where the gym is located. Dont even waste your time trying to work out in this gym between 5 and 9 at night.

Review №63

2023-05-16 09:50:37

Great place to work out. Only problem I have is they are not open 24 hours Friday, Saturday, & Sunday. Monday thru Thursday they are open 24 hours which is great.

Review №64

2014-07-23 02:47:20

First, love the ladies in the childcare room in the evenings and they have a lot of toys. Now, if u like to be able to get your workout done in a reasonable timeframe, this is NOT the gym for you. If you come in the evenings or late mornings it is SO crowded and every machine is occupied. My husband hates coming to the gym because it so crowded. The cardio machines will usually be occupied as well. Staff is nice, & if ur on a tight budget, this gym will do : )

Review №65

2018-07-03 03:13:53

I came to look at reviews because I need a good affordable gym to go to. Based on all these reviews and reviews from people I know personally, I am not even going to waste my time or money signing up here. I just read all of the LA Fitness reviews in the area and horriblevas well. What kind of people are you companies hiring??

Review №66

2022-04-24 14:26:46

The staff there is so kind and super respectful. The gym is big enough to always get a machine, free weight or rack.

Review №67

2019-11-20 18:19:17

The gym is dirty they dont clean their equipment, if the equipment breaks down it doesnt get repair for months.The restrooms are nasty theres pee all over the floor theres never toilet paper. The staff is rude they are not helpfully at all.

Review №68

2017-02-08 23:23:22

Good place to work out. Helped an older man who fell in their yesterday. The staff was very helpful with him. Only negative if you wanna call it that, is that I cant have family in except for the weekends.

Review №69

2022-12-21 23:53:05

Amazing staff very friendly, great gym. love the fact that weights are always re racked

Review №70

2017-01-31 17:25:22

After miscommunications, the gym manager/owner went out of the way to understand and rectify my dilemma. All in all I was very happy with the gym and had to cancel cuz I moved out of state.

Review №71

2023-02-13 18:57:56

Won’t let you cancel. Tried to charge me 8 months additional fees after I canceled and sent it to collections Don’t sign up

Review №72

2017-08-06 01:51:02

So far this has been the best gym. I like it, I have no problems so far everyones seems nice and friendly and my trainer was awesome.

Review №73

2023-12-11 13:50:22

Ive been a member since 2021. GREAT gym!IG: mik3_rutt#RUTFITT

Review №74

2017-01-15 13:26:42

Great clean facility and the management cares about the customer and its employees

Review №75

2022-01-18 07:54:29

The gym fitness 19 in menifee ca is well equipped but it is useless since you cannot take advantage of the machines to get the most out of it since the air conditioning is always very cold

Review №76

2022-12-16 23:10:19

Friendly staff, always helpful especially kids club girls Jasmine and Jamie. always looking out after my little ones.

Review №77

2019-06-12 18:45:15

Currently visiting the Menifee/Temecula area (from Canada) and was looking for a well equipped gym. Clean place and well equipped (4 squat racks, benches, free weights, cable machines, a bunch of other machines, and cardio equipment).

Review №78

2018-07-30 11:40:23

My first ever gym, been going here for about 3+ years and it’s amzing, the only downer thing is when I signed up I got the membership that was 14.99 a month but now there’s a same one but for 9.99 and they won’t let me pay for that one but still a awesome gym!

Review №79

2019-05-27 01:36:51

Definitely one of the biggest Fit19 around has improved a lot since becoming 24 hrs, good basic gym if you want to avoid the high school crowd come after 10pm

Review №80

2022-12-16 23:47:57

Daniel has this gym heading in the best direction. The most upbeat staff and unbeatable service.

Review №81

2022-06-01 00:32:19

Good gym but most importantly: membership is cheap and I don’t have to pay months ahead.

Review №82

2022-12-16 18:18:02

This gym is the only gym Ive been to where the members re-rack the weights. Kiron is a solid dude and jacked

Review №83

2022-12-16 21:40:19

Kids club girls are awesome in the morning! very attentive and caring wit our kids! Friendly staff

Review №84

2017-12-15 15:48:57

FRAUD...FRAUD...FRAUD.. DO NOT GIVE ANY BANK INFORMATION. THEY WILL LIE AND MAKE ANY EXCUSE TO KEEP BILLING YOU. MEMBERSHIP IS NOT WORTH IT. WHEN YOU TRY TO CANCEL THEY WILL STILL NOT HONOR THERE OWN CANCELLATION LETTER AND STILL CHARGE YOU. THEY WILL NOT EVEN ADMIT THEY FRAUDULENTLY CHARGED YOUR ACCOUNT. I WILL CONTINUE TO PERSUE LEGAL REPRESENTATION ABOUT THIS MATTER.

Review №85

2023-05-10 07:18:47

Been a member for 2 years, its quite crowded but they keep the place clean

Review №86

2017-03-11 00:37:23

Both my kids are enrolled in this gym I drop them off knowing that they will be safe. Excellent staff and kick ass management.

Review №87

2019-12-19 02:17:34

Out of all the television channels to choose from this fitness 19 decides to have Fox News on every other tv. What makes things worse is that this place is not 24 hrs!

Review №88

2017-04-02 20:26:55

This place has everything someone could want. Really has it all. Has the same issues any other gym has so I dont use those issues as a barometer just value/price.

Review №89

2024-04-09 05:12:12

Front desk help isnt much help !

Review №90

2022-12-18 20:09:03

Great friendly staff, always welcoming on the weekends! always cleaning and keeping this place neat!

Review №91

2023-04-23 00:52:59

I dont like the restrooms and machines needs to clean ..the restrooms smells bad 👎

Review №92

2015-09-06 03:50:27

Very welcoming staff, good equipment and depending on the time (early morning or mid to late afternoon) the majority of the equipments are readily available.

Review №93

2020-02-16 12:06:45

This is a great place to work out & the staff is very friendly and helpful. The place is very clean and my hat goes off to all of the Employees that help maintain the Menifee facility.

Review №94

2016-01-06 01:19:25

The staff is very friendly, love the expansion they just made. There is plenty of equipment for everyone to use at a cheap price.

Review №95

2021-01-30 18:28:29

The staff doesn’t take covid 19 seriously. They never resupply on the napkins so the customers can wipe down the machines.

Review №96

2018-06-08 01:10:32

I have been a member for almost 3 years now and recently keeping the gym clean ( especially changing room and bathroom) isnt their priority.

Review №97

2014-12-20 18:08:57

Great place great service reasonable pricing and theyre super clean. new years resolutioners not welcome. I love the staff including Eric!!!

Review №98

2016-10-18 00:41:29

Spoke to someone on the phone about canceling my membership they said no problem it will be cancelled in 30 days now 2 years later Im looking over one of my accounts and see that Im being charged still every month my fault for not looking at my account constantly I guess to check on their lies cost me a lot of money I dont like being lied to when it cost me nothing let alone being lied to and having it cost me hundreds of dollars

Review №99

2022-05-07 01:53:09

Love the price, amenities and classes, plus hydro massage bed, tanning and red light booths.

Review №100

2015-12-31 04:36:05

Like the recent expansion. Staff friendly. Clean, everything you need. Great price. Whats not to like?

Review №101

2017-08-22 16:35:52

What a scam this place is! And they dont care at all, if you add the monthly plus all the other fees they charge you this place is more expensive yearly then any place around!

Review №102

2018-06-08 23:08:21

The gym and staff are tefiffic. My only complaint is the piped in music. Its pop music, usually a female singer and I think its the same10 songs over and over.

Review №103

2017-02-13 05:59:10

Friendly staff lot of equipment to use clean bathrooms no complaints except for other members.

Review №104

2020-10-01 20:38:33

They keep taking money from me even though I’ve tried to cancel finally a girl just told me I can mail a letter since I don’t even live in the state anymore!

Review №105

2017-07-20 17:14:50

Love this gym.....wish they had a core trainer like the one in Mo Val.....

Review №106

2023-12-05 00:10:45

Great place to work out for the low price

Review №107

2023-08-25 16:41:53

Great place. Wish had a pool

Review №108

2018-01-04 21:33:13

Very nice place with lots of equipment to work out with. Restrooms are clean and pleasant.

Review №109

2022-02-02 19:10:54

All Ive seen from this store is predatory and fraudulent business practices. I do not recommend going here.

Review №110

2015-12-25 00:55:05

Local, great price, clean and most of the staff is pleasant. I only wish they stayed open later.

Review №111

2024-05-11 01:21:04

Nice environment!

Review №112

2022-08-11 01:14:01

Canceling this membership was difficult and the manager was rude and condescending to me.

Review №113

2019-09-26 00:16:22

I felt like they didnt want be to join. Im a Hispanic and did not felt welcome there.

Review №114

2023-05-01 18:33:53

Great gym and staff is wonderful!!

Review №115

2017-02-25 02:40:26

Great place, people are cool, prices are great and very clean they stay on top of it.

Review №116

2022-01-10 18:53:21

Love it there, clean, well equipped and great customer service.

Review №117

2023-04-26 20:33:36

Just walked in to cancel our membership 🙃

Review №118

2017-03-13 09:06:23

Quiet and comfortable environment. Able to get a great workout in and feel great after

Review №119

2017-03-02 07:44:41

Great place, lots of machines, clean, everyone seems happy

Review №120

2022-12-17 18:05:25

Very friendly staff and management is very helpful

Review №121

2019-01-12 01:55:16

One of my Favorite places to be ...when i need to get my workout on!

Review №122

2023-12-26 20:20:10

Love the classes!

Review №123

2023-03-11 18:55:34

Plenty of equipment to choose from..friendly people to..

Review №124

2024-01-20 14:11:25

NO SHOWERS!?

Review №125

2019-08-06 00:19:47

Why does Fox News have to be on more than half the tvs ???

Review №126

2020-09-27 18:21:43

Excellent classes and staff for every age!

Review №127

2017-05-14 00:13:22

Super great people helpful always. Norman Shadoff

Review №128

2024-01-23 00:13:54

Good gym to workout in

Review №129

2021-12-29 08:02:58

Great equipment and friendly staff.

Review №130

2021-09-14 04:40:09

How full is this gym from 1-4 am ?

Review №131

2018-02-25 05:32:58

Need to improve weekend hours, close way to early.

Review №132

2017-03-28 13:58:21

Love it super big and clean

Review №133

2017-02-19 17:35:48

Great gym for the price

Review №134

2023-06-19 00:50:28

All good 😊

Review №135

2023-02-13 22:37:33

LOVE THIS PLACE!

Review №136

2021-11-29 19:40:21

Make it the hardest process to cancel

Review №137

2023-01-23 18:46:19

Awesome

Review №138

2023-08-26 10:16:14

Took an exercise class ❤️❤️❤️❤️

Review №139

2017-02-11 01:10:28

Good value for the money.

Review №140

2017-02-27 18:46:58

Good work out

Review №141

2017-10-04 13:37:16

Excellent gym.

Review №142

2016-10-17 21:17:56

Friendly environment