Presentation on Map Reviews Nearby

FenceScreen, LLC. in Rancho Santa Margarita

4.8 (199) 22961 Arroyo Vista, Rancho Santa Margarita, CA 92688, United States

Categories

Fence supply store
Artificial plant supplier
Banner store
Fence contractor

Location on the map

Rancho Santa Margarita, Orange County, California, US

Phone: +1 949-215-6313
Site: https://fencescreen.com/

Opening hours

Monday:6 AM–4 PM
Tuesday:6 AM–4 PM
Wednesday:6 AM–4 PM
Thursday:6 AM–4 PM
Friday:6 AM–2 PM
Saturday:Closed
Sunday:Closed

Edit info

Total reviews rating 4.8

199 Reviews for FenceScreen, LLC. 2024:

Review №1

2024-06-25 01:38:18

We are ever so grateful for Jose. He made sure we had the EXACT DIMENSIONS needed for our border fence line as it wasn’t a stock size. Would I recommend Jose and Fence Screen…absolutely YES!!!!

Review №2

2024-06-04 18:12:37

Took all my design notes and implemented them exactly how I described and what the art dictated. There was an issue with an overnight print, but they corrected it before I even knew about it. They even expedited my shipping without me asking for it. Great customer service and easy to get in contact with the person handling my account. Overall great experience for my maiden order with them. Will be going back to them without hesitation for any future orders of this scale.

Review №3

2024-06-13 21:27:16

Excellent results and excellent customer relations! We will be ordering more.

Review №4

2024-06-11 17:24:31

We are very pleased with how the order came out. The team at Fence Screen was knowledgeable and great to work with. They turned around our order quickly and I would definitely recommend them to anyone looking for high-quality and affordable products.

Review №5

2024-04-16 15:56:56

Fencescreen is great! Sturdy material, perfect fit, and easy ordering. Opted for 600 series w/ 120lb fastener, quick delivery. Highly recommended!

Review №6

2024-03-11 20:47:28

Terrible customer service. My “beige” fence screen is actually gold … I’m sure my neighbors love me now. :( and since it’s custom, no exchanges here! Dont waste your time and buy someone who cares

Review №7

2023-12-06 19:14:20

My last purchase was like my fifth order. I keep finding another place to use it. I knew what I wanted but couldnt find it on the website. I called, and Jose made it all happen for me the next day. I am very happy with both product and service.

Review №8

2024-06-24 18:13:39

Easy to install. Beautiful background for our roses plus hides ugly view of neighbors trash cans.

Review №9

2024-06-25 19:19:22

Great, fast service. I was able to place my order with ease and Drew knew exactly what I needed. He was so helpful and easy to work with.

Review №10

2024-05-26 18:12:36

Hello everybody. I am not a computer and I am not AI. The screens I ordered were perfect, they worked magnificently and I could not be happier. They were exactly what I needed for the purpose of privacy. I appreciated all of the help the company offered when I was ordering. so everybody, I happily recommend all of you to use this company.

Review №11

2023-03-28 19:48:31

Amazing customer service, fast shipping and quality product. Donovan answered a multitude of questions, helped pick the best product for our application and was very professional. Will definitely use FenceScreen again for any future projects.

Review №12

2024-02-29 23:42:51

Great communication is hard to find these days but Fence Screens got it down! Great quality products, great communication via email and over the phone, and speedy turnaround time. All in all, a great experience and we will definitely be ordering from them again!

Review №13

2024-06-03 19:57:43

Jose was great to deal with, pleaser to work with. Not sure the name but there is someone in accounts that is bit lackluster but that conversation was short lived and I moved on. From a sales and product perspective, no complaints, everything as advertised and promised. General Contractor here and we bought the temp fence kits (6 vinyl coated mesh screen, with orange bases and galvanized clips) 500 linear feet worth.

Review №14

2024-03-19 18:35:33

Very nice product, reasonably priced. Hope it will last as advertised. So far so good.

Review №15

2024-06-04 01:05:35

The product is excellent. We have used them before. The people who work the order desk are great. Product fit exact and is very durable.

Review №16

2024-04-16 18:31:06

Very pleased with the quality of the screen and the entire ordering process. Drew was very responsive by phone and email. Will probably be adding to my order soon!

Review №17

2024-04-12 01:13:26

Drew in Customer Service dropped the ball at my expense. I have bought screens from them for a few years. Overall quality has been good. This year I purchased over 2K worth screens on one order, with very specific sizes and details. The formal quote came written with the correct information, details and I only had to make a few changes to lengths. I sent them an email to go ahead and place the order per the quote. however when they made the change to the length they inadvertently removed the 1/2 moon cut out off 1/2 the order. Living in south Louisiana and hurricanes, you need them. However the Customer service rep Drew in redoing the invoice for payment removed the half moon on partial order. When the order arrived and I hired it to be installed I noticed none had the 1/2 moon cuts. I called and informed Drew the original sales person He said only part of the order (those 5ft). should have 1/2 moon cuts. I took pictures and indicated that NONE of them have half moon cuts. So they admit part of the order has should have them if 5ft but the 56ft ones didnt, which if taller screen and would have them before a shorter screen. They offer to have me send them back at my expense event though they were installed already by a contractor. Then they want me to pay to have them cut half moon again, even though the ORGINAL FORMAL quote had them on the order. so in the end, I ended up with screen that was changed by Drew in customer service, and then collected payment. They said I should have looked at the final invoice. I said I paid over the phone based on the original written quote. So if you buy from them check every detail and dont trust quote means order!!

Review №18

2021-08-11 21:26:59

So we ordered the 5 wide screen and had it custom cut to 42, when it was put up it was definitely not 5, thats when we went back in to the website thats where we found there note that all screens are 4 shorter than what is listed (why not just mark it at 48?) We got the hog ties they sell for an extra charge, which is just pieces of chain link cut and bent into a triangle shape, since their recommendation was for the stronger ties we could get from them.We reached out about the size discrepancy and they would do nothing for us, so we dealt with it.We live in Las Vegas and we had a crazy windstorm come through about 3 weeks after installation and every hog tie, save for 5 or 6, were ripped right out and the grommets in the screen were ripped out. It was torn and ripped and frayed, so we reached out to Josh again and he never responded to our email with pictures of the damage and ask for assistance, so 10 days later I called and got to speak to Josh, the general manager. He immediately got on the phone and said he could tell from the pics sent when we complained about the size, that it was installed incorrectly.I was floored. My response was why didnt you say anything when we sent the pics originally? Why not, because there was nothing wrong with the way it was installed and he acted like an arrogant a** and refused to help, said he would charge us to mail it back and charge us more to fix his inferior product that couldnt hold up to 50mph winds in the desert. I shared some pretty not nice words with little mister Josh and we ended the call.The product that was up on the fence before this lasted 5+ years without issue, made it through countless windstorms and the only reason it was replaced was due to fading.Steer clear of this company, not customer friendly, poor quality product

Review №19

2024-04-17 18:41:22

The Screens look great, there was an issue with the first order where the salesman inputed the wrong size for one of my banners and I didnt catch it when I approved the proof. I was pretty frustrated with the situation, they did offer a 25% discount on a new order with one the correct size.

Review №20

2024-04-17 20:32:46

Best service I have had in a long time. I thought I was going to have to settle for a pre-made size and make it fit. The team worked with me to get the exact size I needed and saved me $. The process was quick and easy.

Review №21

2024-03-04 03:28:46

Great customer service. Quick replies to questions and accurate quoting. Screens arrived quickly and are great quality. This is my second order and I would recommend to anyone.

Review №22

2024-06-26 19:38:01

I love the printed screens. They provide privacy as well as being decorative. The are great quality and last a long time.

Review №23

2024-07-02 14:33:16

Been using em for years. Great product. I recently purchased a dual sided fence screen. Looks amazing. Thanks!

Review №24

2022-07-14 18:52:45

These fence screens are awesome. I purchased both the 400 series & 200 series & happy with both . Friends of mine are now also ordering them as well . This is the 200 series in the photos. I used the screen for my Pergola because of the glare on my outdoor tv . Also added pic of fence without screen . Thanks again to the Guys at FenceScreen

Review №25

2024-05-09 01:38:13

Jose was very helpful and explained the differences between the types of screens. The order came very quickly and was easy to setup. also the result was very beautiful.

Review №26

2024-01-06 00:59:32

The job turned out beautifully. I would recommend this company for future projects.

Review №27

2023-06-19 19:08:25

Love the wind screen we ordered! Everyone we engaged with at FenceScreen was really helpful and responsive. Our designs show up great on the screen and our tennis club members love it!

Review №28

2024-04-29 23:30:25

I had a big issue: credit card with a Canadian address but delivery address in Florida. Impossible to do it by internet, so I called, an after a little while Joshua was able to do the invoice and everything was delivered in florida as requested

Review №29

2024-06-06 21:15:29

Great experience! The design and order process was quick and simple. Great product! Highly recommend!

Review №30

2024-04-03 18:26:25

The quality of the banner was great. My customer loved the end result.

Review №31

2023-02-15 19:09:55

Quality is Amazing, Donovan was SUPER helpful and the speed was really not something I thought was possible for a custom sizes order!! will for sure order again.

Review №32

2023-04-02 21:22:51

So far, we are super happy with our product! It looks great, and the quality seems very good. The true test will be how it holds up overtime, as this wall gets direct west sun from about 1 o’clock in the afternoon, on.

Review №33

2024-05-31 03:06:32

My order was processed and delivered in a timely manner. I needed a custom order to accomdate a new section of fence. Each of the three cusom lengths were less than 30 feet in length measured to a tenth inch. The lengths turned out perfect. When fasend to the fence top and bottom, the screen fits perfectly.

Review №34

2024-03-27 18:40:17

Excellent product and customer service, there was a slight issue with my order and it was immediatly corrected and replacement sent out right away. I can tell this is a very well run company.

Review №35

2024-04-24 13:33:40

Cordtsen Design Architecture has been using FenceScreen for our construction site banners for a couple years now. Ive always been impressed with their customer service, the incredible variety of materials and options offered, their graphic design services, and the quality of print and materials.Recently I had a rush order, and Joshua Ellis was extremely helpful and very responsive. I had the banner in just a couple of days.Highly recommend!!

Review №36

2023-11-01 15:11:32

Absolutely a wonderful company to work with! Don’t hesitate to place an order, your search is over! They sent the exact measurements we asked for to provide privacy for our bar.

Review №37

2023-03-21 18:08:01

Fence Screens helped me expedite an order nearly overnight. The print job was beautiful and the customer service was excellent!

Review №38

2020-06-18 17:33:33

I purchased $818.35 of the commercial black with half moon air vents in two orders. First order required @ 2 weeks to arrive. Placed second order on a Friday. Called on Monday to hold and possibly cancel. Legal issue with zoning. Spoke to Manny. He indicated I could call him back at end of week since they are behind. Called Wednesday to cancel. A few minutes Later I was told it shipped today. $47.95 x 2 in shipping plus re-stocking, so It is sitting in storage. I installed first order and observed the half moon cuts lacked hems and were quite frayed. Additionally one of the grommet was mis- stamped and fabric was degrading around it. I wrote and conversed with Josh and Blake. Josh indicated the half moon were made with a hot knife. I spent $150 for these and could have done better in 10 minutes tops. They arrived frayed and also punctured hole next to one of the cuts. My fence is brand new and a clamp was left next to grommet that was damage. I inserted at that location. Josh implied this damage was a result of my installation. A couple of turns on a bolt that has plenty of play smashed the grommet? Really. Well, with the poor craftsmanship, I do not see this product lasting very long. I asked to resolve this prior to post. Never received a reply. Very Un-American.

Review №39

2024-05-16 18:12:21

Awesome product and great service each time I had to add or make changes. Thanks for everything our Patio is best in the area.

Review №40

2024-03-10 21:15:56

Only glitch was initial order didn’t include any clamps, but that was quickly fixed. The fence meets all my expectations. Thank you!

Review №41

2024-07-01 18:25:03

Everything perfect and as described. Shipping was fast thank you!

Review №42

2023-04-09 12:24:19

This Fence screen tore within 10 minutes of mounting it in 12 mph winds!! While they claim to have a 30 day refund policy the only thing they would do is offer me a 10% discount on purchasing a new screen!! Service was terrible!!

Review №43

2022-06-16 22:25:14

Fast service! Nice printing! Good customer service. However, one of the screens had a grommet tear after the first use for a 6hr festival.

Review №44

2023-10-05 13:58:06

We just finished the fence to our yard. I order a custom fence screen from them. I open the box yesterday. Got one panel up no problem the second panel was put up and there was a section that obviously was not weaving together very well. I email sent picture and they email back and it obviously got caught on something. I’m not sure how when we just put it up and came out of there box. This was a waste of $800 dollars. They don’t back up there products and now I have reorder a fence screen and wait longer to pass our permitting. Thanks for nothing costing me more money

Review №45

2024-06-26 18:31:05

Very pleased with this fence screen, it serves the purpose of providing privacy and it also has a nice look. I would definitely recommend to others 👍🏼

Review №46

2023-11-27 15:11:43

I worked directly w Jose Garcia and not only was he prompt but the customer service was impeccable. The product is beautiful and shipping was extremely fast. Wed order and have the product @ our door days later! Great job Jose & Fencescreen! Well definitely be ordering AND recommending this company and sales rep! A+++

Review №47

2022-04-11 13:35:44

Jake was very helpful in helping us decide on the best product for our application. The screens came in quickly and easily (they were shipped to Canada). The product itself seems durable and looks great...some of the seams are a little uneven and the grommets along the sides (we have installed 6-50 lengths together along a fenceline) dont generally match up, but overall, we are happy with it and if we need more will definitely be ordering from FenceScreen again.

Review №48

2024-02-19 13:41:25

I am very happy with my order! Size is exactly right, and texture is what I asked for, as well. THANK YOU!!!

Review №49

2020-05-11 14:56:37

We were apprehensive due to past negative reviews but those were so far in the past that we took a leap of faith. We needed a solution to enhance/block/change the view between our pool and the neighbors property. We ordered the Designer Screen 211 series Beachfront with Palms, 50ft standard panel plus a custom 18ft to fit the space. It comes with built in grommets but for our purpose, we decided to secure directly to the fence with staples. The screen itself is light enough to allow airflow but dense enough to significantly block visibility and construction feels solid/sturdy. The colors are nice and bright and changed our view from Neighbor Blues to Staycation Resort. We also plan on planting some palms to block the rest of the (vertical) view and finish the look. Not sure how long the screen will last but its a great, inexpensive, instant backyard facelift. Since we ordered in the middle of the COVID-19 shutdowns, I called them to make sure that the order was still a go and they answered the phone immediately and the person that I spoke to was very pleasant and helpful and provided an estimated delivery date which proved to be spot on. Very happy with our purchase and our shopping experience at fencescreen.com

Review №50

2024-06-04 18:13:12

Our customer was thrilled with the clarity and vibrancy of the Banners! Jose was great to work with!

Review №51

2023-06-05 11:44:03

Great product with amazing customer service. Quick to respond to my emails and helped me create the fence screens I wanted. They add pop to our field.

Review №52

2024-02-19 19:09:55

Great to work with and very supportive of any needs that you might have. Easy to follow mearsuring instructions as well as applying the screens when they arrive.

Review №53

2023-05-22 18:07:17

Great service! Product quality and price was awesome too!

Review №54

2024-06-25 19:31:49

Great communication by the team at Fence Screen from start to finish. Highly recommend.

Review №55

2023-05-23 18:32:50

Top quality fence screen at amazing price! Very recommended! These gave a great touch to our parking space

Review №56

2023-05-18 18:14:39

Great communication through the order process, easy to work with, quick shipping and great product!

Review №57

2024-03-26 18:35:08

They always strive to get us what we need at the earliest convenience. Very happy to work with Donovan! :)

Review №58

2024-03-05 19:34:38

Great customer service. Order came on time and exactly as stated. Would definitely recommend.

Review №59

2024-03-12 18:23:34

We had our Fence Screen installed along the chain link fence of our 1st Tee. It has made a huge impact as a privacy fence along with the Advertising logos we had put on. Very happy with our purchase.

Review №60

2024-02-26 17:13:22

Great experience in ordering. I got exactly what I ordered and came in a reasonable amount of time.

Review №61

2020-09-08 16:31:29

We are extremely happy with how the fence screen designed turned out! This is the first time we included a rendering of the project and logos of the rest of the team, not just our companys information. I looks so sharp and professional! Jake and the rest of the team are wonderful to work with. They are our go-to fence screen company.

Review №62

2023-11-23 18:23:53

Joshua worked with me all the way through the ordering process with excellent results. The fence covering product is a quality product, the colour lasts and it holds up to the sever winds that we get at the airport and fast inexpensive sipping. I recommend this company and product.

Review №63

2023-11-20 19:37:17

Couldnt be happier with our fence screens! These guys were recommended to us by Breakthrough Academy members and my company Building Dreams Contracting Inc. now has some of the sharpest advertisements around town.Their communication and willingness to work with me were exactly in line with the values we have for our company. I wouldnt dare go to anyone else now that i have had this experience.Thank you for being great!

Review №64

2024-03-26 22:15:38

We ordered @600 of fence screen. It was two different sizes and two different styles. The order came promptly and was perfect.

Review №65

2023-08-22 18:15:33

Our company ordered the Fence Screen with both a logo and solid color. It arrived on time and it looks great! Their communication was really good and we will order again! I recommend using this company.

Review №66

2023-11-07 19:39:45

Thank you for making buying so quick an easy. Del Norte Club in Sacramento is very happy with our product and the customer service we received from you all. We will purchase again.

Review №67

2023-12-04 21:14:12

Jose Garcia was wonderful to work with, and everything was produced and packaged beautifully. Im very happy with the service and the quality of the screens. Highly recommend them!

Review №68

2023-11-22 21:49:29

My experience with FenceScreen was top notch! Ordering was quick and easy. Product looked so good we ordered another one! Reordering was even easier. Highly recommend Donovan, and the team at FenceScreen!

Review №69

2023-12-27 11:54:33

Very precise and quick with filling the orders. Enjoyed the experience. Thanks Jose!!! you got me through this without any of pain.

Review №70

2024-01-03 20:54:35

Amazing quick production and delivery times. The Fence Screen Material works great on our Communitys Pickle Ball Court and allows game play while effectively blocking the wind.

Review №71

2023-12-27 19:06:48

The team was great in assisting me with exactly what I needed. They walked me through the process and did a great job on the design. Thanks, I will order again from them.

Review №72

2023-09-10 19:06:37

This product is great and Joshua helped make the process easy! I had no issues ordering and received it in a timely manner, and it fits perfectly for my needs. Thank you FenceScreen! I’ll be ordering more from you in the future I’m sure.

Review №73

2023-06-19 21:14:21

The French screen I received was manufactured incorrectly and the company refuses to replace it with the correct product. And after a week the product started to fray.

Review №74

2023-11-07 19:18:56

We are very happy with our most recent order, and with the order we placed back in 2020.We now know that you sell good quality products. The fence screen we purchased back in 2020 hasnt fade it. It still looks pretty good.

Review №75

2023-09-07 22:44:22

Very happy with the windscreens. Ive made 3 purchases with them over the past couple years and I have no complaints. Donovan is always friendly and easy to work with.

Review №76

2024-04-24 20:04:33

Josh was great and extremely responsive! Definitely worth the investment!

Review №77

2023-02-26 19:30:51

We ordered 6 custom sized and printed windscreens for our baseball field bench areas. A lot of graphics and colors, along with the need for exact sizing of the graphics. From Donovan, our rep, to the proof and production crews, I cannot express how thrilled we were to have these come out perfect. Absolutely flawless. It took some back and forth between our designer and FS, but everyone did great, and the result was...stunning, better than we had anticipated. Great job and definitely see you next order.

Review №78

2023-04-18 23:29:18

FenceScreen was easy to work with. Fast turn around. Just wish they could send us some nice spring weather.

Review №79

2024-01-16 19:12:53

Perfect for my backyard privacy. Custom measurements came as expected. Great service too!

Review №80

2024-04-08 13:03:55

I appreciate a company that fixes mistakes promptly as you did. I will continue to use FenceScreen for all my screening needs.

Review №81

2024-02-07 23:15:38

Product was what we needed and cut to just the right size! Happy with the purchase!

Review №82

2024-05-08 18:18:20

Products are great. The customer service reps are kind of rude

Review №83

2024-06-26 18:07:51

Excellent customer service, genuinely helpful and friendly

Review №84

2023-10-25 18:33:03

Very happy with their products, exceeding my expectations. The shipment time was quick and the quality is outstanding. Would definitely recommend.

Review №85

2024-01-01 10:51:58

So happy with the fence screen we purchased. It had to be custom cut, and I was concerned about how it would look and fit. It fitperfectly and looks great!! Also a super price!!

Review №86

2023-06-07 22:57:01

Awesome. Great communication and my order was perfect.

Review №87

2023-10-16 13:57:00

I was skeptic at first purchasing a custom printed windscreen online, but Josh Ellis was a huge help, and the order came fast and very good quality, would recommend highly and we will be using them going forward for our windscreen needs.

Review №88

2023-12-19 19:14:22

An Awesome Company! Easy to order, communicate with, and surprisingly speedy for custom orders. Thank you.

Review №89

2023-04-16 19:08:03

Our plant wall for our business turned out absolutely beautiful! Very high quality and get lots of compliments

Review №90

2023-09-28 04:56:48

Jake helped us pull off a very last minute order. We are very happy with our hedges. We will definitely be ordering again in the future.

Review №91

2022-12-07 19:10:32

Great Company to work with. They were helpful with design, made to order extremely quickly and shipped exactly on time. Very very happy with the product and we would definitely use again.

Review №92

2023-01-09 19:47:09

Jose was fabulous to work with! We contacted several companies looking for this specific product, and he was the first to respond. In addition to his swift response, we found him to be the most professional and informative in answering questions and specs. Our product came when promised, as promised and was the quality we expected. I would absolutely recommenced Fence Screen Products and Jose our contact! Thank you for the wonderful experience and follow through!

Review №93

2024-02-07 19:25:41

Very happy with the service and quality will definitely order again

Review №94

2023-03-05 22:38:49

Excellent customer service and turnaround time. Dinged one star because the zip ties were added to my order without me asking for them. I didnt notice it on the invoice until the shipment arrived.

Review №95

2024-06-10 13:29:18

Excellent price, Excellent customer service!

Review №96

2023-10-18 20:26:49

The delivery was very rapid especially considering the need for some manufacturing on their end. And the product is very sturdy. I will be buying from them again.

Review №97

2023-10-11 18:23:29

We appreciate the quick turnaround and good customer service.

Review №98

2023-03-29 03:32:16

Really happy with the way this looks. I think this is the most realistic looking product and it provides a great amount of privacy as well. We added this between the rails or our iron gate and it looks amazing. It’s taken a while for us to install but that is because we wanted it to look like it was actually growing on the gate. It’s really easy to work with and the leaves are very dense just like in the pictures. I would highly recommend this product.

Review №99

2023-10-19 13:00:30

Jose Garcia provided excellent customer service. He was extremely helpful and knowledgeable. Will definitely reach out to FenceScreen again for future projects. Thanks.

Review №100

2023-03-27 19:00:08

The assistance in placing my order and answering all questions was fantastic. production and shipping were speedy When they screens came, we were extremely pleased with the quality. I will use FenceScreen again, and recommend to anyone.

Review №101

2024-05-13 18:12:38

Excellent product and always great service!

Review №102

2023-02-26 20:00:49

Great team Jose has been amazing to work with.

Review №103

2023-03-01 19:19:39

Ive worked with FenceScreen for almost 10 years on different projects. Fast, accurate and good quality custom fence screen.

Review №104

2023-03-20 18:23:04

The privacy screen was good quality. Be sure to clarify your measurements with your representative. We came up short of length needed each time. Also the zip ties sent were very poor quality. Recommend you get your own.

Review №105

2023-08-24 18:12:11

We are very pleased with our order, the banners are beautiful. I am sure we will be ordering from your company again in the future. Thank you

Review №106

2023-05-12 13:19:47

Great product and great customer service. Thank you Donovan!

Review №107

2024-04-17 18:09:33

Great ServiceJose accurately completed everything and on time

Review №108

2022-11-01 19:50:53

I am very happy with every aspect of my experience with FenceScreen. The fence product is very high quality. Price was very competitive and my salesman Jake was a real professional. The shipping company damaged a couple of pieces and FenceScreen gave me the option of either replacing them at no charge or a complete 100% refund on the damaged pieces. I highly recommend this company !!

Review №109

2023-06-20 13:44:22

Stay away.... Far far away. Spent hundreds upon hundreds with these people. The one time I tried to put a warranty claim in, I was met with ridiculous excuses. Its been months now and they are dodging my phone calls and ignoring my emails all over the simplest of claims for one single product! Spend your hard earned money elsewhere!!!

Review №110

2023-04-27 20:29:35

Stunning colors and friendly staff. Thank you so much :)

Review №111

2023-04-03 13:45:28

Jake B. Killed it with making sure our order arrived in time, very very quick and a great communicator. Communicates with you from start to finish and very responsive. So grateful to have you as our Fence Screen guy!! Thanks, Jake :)

Review №112

2024-02-06 21:05:48

The fence screen looks great, superb customer service, and fast shipping. Thanks Josh!

Review №113

2023-11-06 16:21:57

Excellent service and great quality product! Vendor was so easy to work with and quickly turned around design proof. We received our order much sooner than expected. Our new fence screen really stands out!

Review №114

2024-03-06 19:52:22

Easy to work with the people from FenceScreen - great products at fair prices.

Review №115

2023-11-15 19:11:11

We have used this company multiple times on various projects. We have had a good experience each time with quick turn around, clear communication and an excellent product!

Review №116

2024-01-04 17:17:40

Quick and accurate! Got exactly what I ordered at a fair price!

Review №117

2022-08-15 18:11:07

It took a few months to straighten out some kinks in the ordering process. We ordered right at a time they were swapping certain systems, but once it was all squared, the production and delivery times were good and the final product was exactly what we wanted. We will be using them again in the future.

Review №118

2022-04-11 18:33:49

Customer service was great. I bought the beige 200 series. I was a bit disappointed with the color as it was more a Tan than beige, but thats the problem with ordering from a picture. It seems sturdy for now, well see in a couple of years! Install was easy with two people, took about 3 hours to install 140 feet. The 7 zip ties werent long enough to go around the top and bottom supports though, so I had to purchase 300 x 11inch zip ties. If youre in need of 7 I have about 400 I can give you!

Review №119

2024-03-07 19:08:40

Friendly, fast and great quality fence banners for our MULTI-MILLION dollar projects

Review №120

2021-05-04 15:19:21

Very happy! Everything went well and just as explained by Sam our salesperson of what to expect!Measurements were perfect and material is high quality.Very easy to install over my existing picket fence for additional privacy.I would order again and highly recommend. Refreshing when people and a company do exactly as they say!

Review №121

2023-12-31 20:15:22

Good quality, made correctly, shipped fast!Thank you, We will order again!Tim

Review №122

2023-08-23 14:17:37

I Absolutely love their products and their customer service Jose knew exactly what I needed which was a piece specifically cut at 13 feet it fits perfectly the product is strong and durable gives me just enough privacy I would look anywhere else for fence screening these people are fantastic

Review №123

2023-04-04 02:13:36

I have purchased several screens with beach type pictures over the last few years and each one gets better and better. We end up passing ours on to to other members in the family each time we get a new one since the used one is still in good shape. They make a great wind break and privacy screen for our patio.

Review №124

2022-11-09 21:29:50

I ordered the Commercial Block 750 series, Obsidian black, privacy screen. The customer service representative was very knowledgeable, supportive, and guided me through the process of ordering the right product for the job. Great product, professional grade. I would highly suggest the purchase of this quality grade product 5-star rating.Cornell Anderson MA, LMHCPresidentMission Hills HOA

Review №125

2023-04-17 18:51:16

Donovan made it easy. i ordered 700 feet. got it fast. Trucking company made a couple mistakes that FENCESCREEN fixed for me. i would buy here again.

Review №126

2023-11-05 20:30:35

Had a problem with my last order a year ago but made up for it with my recent order! Great job!

Review №127

2022-06-15 02:26:50

Really disappointed with FenceScreen’s customer service. They made a mistake on an order I placed clearly and correctly. I have the email I sent with the order and they acknowledge that my email outlines the product I wanted correctly. They miskeyed the order and because it is custom, they won’t re-make my order on the correct material I specified in the order.This was my third order. I expected it to be fulfilled correctly.The product is good - but I’m shocked that they wouldn’t right their wrong for a new and potentially large customer. It would have cost them a few hundred dollars to make this mistake of theirs right - but they were unwilling to after a couple emails and two phone calls. They clearly don’t understand the lifetime value of a customer.Those of you who own or operate businesses know that acquiring and retaining customers is the key to success. Fence Screen’s team is too shortsighted apparently to do so. It’s a shame.

Review №128

2021-05-21 12:48:49

Screens are very nice and perform as promised. Very happy we got them. If custom ordering size get some guidance from them first on how to measure. Thought i knew how but the fit wasnt what i thought but it was all my fault as they made them exactly as i asked them to.

Review №129

2023-11-20 19:24:53

Looks great every time! Always a quick turnaround! Thanks for making it easy, Donovan!

Review №130

2023-06-20 21:24:07

Very happy with the product, the quick response to the order request, the very helpful people when I stopped by to pick up my order.

Review №131

2022-02-09 02:36:14

Weve bought a bunch of outfield green fence screens as backing for our Banners. Good Quality and Service.

Review №132

2022-10-24 18:16:14

Custom ordered thru the phone for a fence screen to fit a metal gate. It came in 2 days and was exactly what I ordered and wanted. Jake was very helpful in the decision. We are very happy with the product. Thanks!

Review №133

2023-01-08 17:00:44

Excellent product. Quick delivery. I ordered custom cut pieces for a parkade storage area and recieved exactly what I ordered. Could not ask for anything more.

Review №134

2022-12-28 01:11:58

Fits perfectly, came with lots of zip ties, great communication regarding order and shipping status. Excellent privacy screen. Highly recommend!

Review №135

2023-10-27 00:58:58

Josh was very helpful. He answered all my questions when l called and the text or emailedto make sure we were on the same page. I will call him if we ever need more fencing.

Review №136

2024-06-13 19:43:54

Excellent company. Polite, helpful when I had questions on what I needed, and prompt delivery too. Im very satisfied with the product and service. Thank you.

Review №137

2023-10-27 00:50:40

FenceScreen did a great job on our fence wrap. They were not only quick, but also made the design process easy and improved on what we had even imagined.

Review №138

2023-06-14 23:13:33

The customer service is excellent and the panels are super cute! We ordered the faux ivy panels for a kindergarten secret garden and love it! Thanks!

Review №139

2020-05-01 19:26:24

I unfortunately had to cancel my order (due to an HOA issue) so my review is solely based on customer service - not the product. But wow! These guys are great! I specifically spoke with Jake a few times and he was very helpful. If/when I’m in a place that I can order in the future I most definitely will! Thank you!!

Review №140

2023-05-15 18:40:22

Amazing service! Very pleased with how they turned out. Delivery was very fast too! 10/10- highly recommend

Review №141

2022-11-05 17:08:42

Always treated well with highest quality materials. What more can you ask for my sales person is Josh and he’s amazing. Always trying to help us with solutions to our needs.

Review №142

2023-09-25 20:08:51

Great product, and fast, trouble-free transaction. Have purchased before, would do it again!

Review №143

2023-12-06 19:26:52

Great service, superb product and efficient! Will use again and again!!

Review №144

2022-04-27 19:37:37

Its simple to order. Donovan was great and the order came in quickly. Were using the panels for the windows in our vacant stores and they look fabulous! We also use them on fence panels and again...they look great.

Review №145

2022-09-06 18:12:08

If you’re looking for any kind of fence insulation go to this company. They’re top notch willing to help in every area. You can’t find anyone else better in customer service as well. The individuals in the home office were always looking out for your best interest. From start to finish outstanding!

Review №146

2023-09-25 18:27:36

Donovan has always handled anything weve ever asked him to do. Great company, great employees!

Review №147

2024-04-03 18:22:55

Great quality fencing. I purchase for work and for my home.

Review №148

2021-12-07 12:01:10

Easily the best option out there for fence screen. Came out exactly how we ordered it and way below other competitors. We received it less than two weeks after we ordered it. If you’re on the fence don’t be this is one of the best companies I have ever dealt with. Donovan was patient and super quick to help even with the tinniest of questions.

Review №149

2020-09-22 03:32:24

Dealt with Manny - I submitted my order late on a Friday night and realized shortly after submitting, that I had compensated for something in the measurements that Fencescreen would have compensated for. Called Monday morning and spoke with Manny, who was very helpful in getting the order adjusted before it went into production. Order took a little longer to ship than I had expected, due to delays related to Covid, but not inordinately long. Received the email when the product shipped, it arrived when it said it would, and when it got here everything was cut exactly to the revised specifications and fit perfectly. Very pleased with the quality and the service.

Review №150

2023-01-17 17:29:32

Fast delivery and very easy to install. Looks and feel to be very high quality. Only time will tell on how long the hold up to mother nature.

Review №151

2024-01-22 19:35:12

Good work, and they accommodated our schedule needs.

Review №152

2020-04-23 12:27:38

The whole process was really smooth, the pricing was half as expensive as I could find locally, the product was shipped within a week and arrived about a week after that, and the screen itself looked really good and was pretty easy to install. I used the screen for a construction project that is now well advertised and looks really good. I highly recommend FenceScreen for their products.

Review №153

2022-10-05 18:30:12

The lattice ficus leaves and fencing are Absolutely beautiful !!! You can change to different lengths, width to accommodate the area you want to have privacy.. Very EASY to attach with zip ties. Loved our 1st 5 panels purchased... SO BOUGHT 5 MORE. !!! love them. Thanks again ❤️

Review №154

2022-09-12 14:46:47

Sent over a quick schematic to Jose Garcia in regards to a custom carport cover and they met my expectations to a T, a custom Fence screen cost a little more than those cheap carport covers you buy online and should last 10 times longer, very happy

Review №155

2023-04-30 16:58:11

Our complicated custom order came quickly and exactly as requested. The material seems strong and the workmanship solid.

Review №156

2023-12-24 20:32:46

Very proffesional company.Joshua has great customer service

Review №157

2023-05-17 18:50:43

We needed a custom banner for use in a location that gets frequent gusts of wind. The FenceScreen team explained my options and made a recommendation. The banner is withstanding the wind and looking great!

Review №158

2023-05-23 18:07:59

Excellent service and fast shipping, screens are exactly what we ordered and fit perfectly!

Review №159

2016-03-04 22:16:02

I ordered on the phone with this company. They were having issues with there online ordering site. I ordered 20 feet of privacy commercial grade, slates. For my six foot chain link commercial gate. I explained my situation. I was assured it would fit my commercial gate. I received the slates today. I called and let them know they do not fit. I Was informed at first I had to put two in one slot. Turns out that was incorrect. They informed me that the order was incorrect. Its only made for a 2 inch chainlink not a two and a half or 3 inch. I asked about returning it and maybe ordering something else. They informed me I would have to lift up hand carry these to the nearest UPS store and pay the full shipping price. they informed me that it was my mistake for not going to the website and looking instead of ordering from the phone.My family and I have purchased more than $800 worth of privacy screen fencing from this company. But because of this issue and the way they treated us with bad customer service and not standing by their good customers. We will never do business with them again. And after returning these we do not plan on purchasing anymore slates.They were all three rude on Friday .they wanted to just finish up and go home. They did not want to be bothered. their customer support is an f -.Its like the other review said before this one, buyer beware. And we really do mean it buyer beware. I wish I would have read the reviews before I order from this company.

Review №160

2023-12-28 19:58:22

Great customer service, product was as advertised!

Review №161

2022-05-10 19:16:35

It has been lovely to work with FenceScreen, and Donovan Emerson specifically! We absolutely love the addition of our custom printed wind screen to our courtyard. It makes sipping a delightful drink and savoring good conversation all the more enjoyable!

Review №162

2020-05-13 15:08:57

Update: Was finally able to reach someone and they gave me an estimated shipping date. Thank you to the owner for providing me the contact information. Im excited to see what it looks like when it comes and hope its as good as some of the photos Ive seen.I placed an order on May 4th and was charged right away. Ive been calling the numbers listed on the website and a recording plays saying due to covid they are shut down until March 30th. Ok, great its May 12th and I would like to be able to know the status of my order. I dont even know if its shipped yet and there is no way to reach anyone directly....not even an email to any employees. I would gladly change my review if someone could contact me so Im not sitting here wondering and waiting to see if and when my order is even on the way.

Review №163

2023-05-25 18:12:22

We have used FenceScreen for a number of years. They are very professional and their product is great. Thanks Donovan!

Review №164

2023-12-12 17:32:23

The quality is perfect, the delivery time was fast !!! thank you !

Review №165

2022-05-23 01:57:12

Great buy with quick shipping. The English ivy looks great in my yard. Gave us some privacy from the neighbors next door. You can choose to hang them vertical or horizontal.

Review №166

2023-01-05 16:17:29

Great Service, same good quality of product as I had purchased 6 years ago. I highly recommend FenceScreenj.

Review №167

2016-06-28 19:25:31

Worst service ever!!! Will NOT be using them. Still havent received my order after paying a huge price to get it here. And when I called to check on my order and to change my address since Im moving Alexis hangs up on me and no call back!! This was not a custom order, I just selected what my choices were with the thought of getting it shipped in 1-2 days and arrive to me in 4-5 business days. Was needing this screen for a planned event and now its not even going to be here in time. Very unsatisfied and customer service was awful and rude!! Do NOT use this company there are plenty of others out there!!

Review №168

2022-04-04 23:06:13

I had a lot of questions on my orders and payments, and Donovan was very patient with me and answered everything in a very timely manner. We will use Fencescreen for our future orders.Don Campbell

Review №169

2022-07-24 16:41:14

I was very pleased with my order. The customer service was excellent and it shipped right on time!

Review №170

2022-11-08 19:21:54

Finished my second printed fence screen order and extremely pleased with the final product. Jake makes it very easy to order and they go out of their way to make sure you get what you need.

Review №171

2016-08-13 20:52:54

I was really pleased when I opened the screen and saw it on my fence. It arrived quickly. It would be nice if it covered a little thicker because you can still see through a bit but it does look to be of good quality and looks really good. I plan to order more now that I know what to expect. The shipping is the more expensive than I thought it would be compared to other things I have ordered on line that were much bulkier and heavier. I am hoping this will stand up to the Arizona sun.

Review №172

2024-04-17 18:08:23

Great service and product!

Review №173

2024-04-23 16:29:40

Easy ordering, Shipping was smooth and contacted us a head of time.

Review №174

2016-01-26 20:52:47

I was donating fence covering to the local high school softball team and used their website to place an order.I ordered about 400ft of black, but the website somehow converted the order to green. I did not notice this error on my receipt because I was expecting it in black like I selected.The order arrived in green. When I called to inquire, I was told by Michael that I could ship back the green (at my cost $150) and they would ship out the black. OK, not happy at this point but it is for a good cause.After waiting a couple of days after my return was received by the warehouse, I had to call and inquire why the replacements had not been shipped as promised. Michael told me he would work on it, but I had to provide payment for a third shipment for the corrected order to be shipped. I requested to speak to a manager, and Michael said he would get one.After a few minutes of hold, Lindsay got on the line. Basically told me I screwed up the order and would have to pay the 3rd shipping fee...too bad. She would not acknowledge that there could have been an issue with the website, and I must have screwed up. Manager is on lunch, too bad, so sad...pay up.Poor customer service, and had to pay over $325 for 3x shipping to get what I ordered in the first place. All to donate to a school softball program.Buyer beware, but I wont be doing business with them again.

Review №175

2022-03-27 21:56:13

The fencing was very precise. We are well pleased with the product delivered. Also the turn around with very timely. We received our order within days of placing the order.

Review №176

2024-04-03 20:14:26

Good quality work. I am happy with my purchase

Review №177

2023-03-13 15:55:29

Awesome product, superquick production and shipping. Great folks to work with, my second order!

Review №178

2023-06-21 18:25:39

Totally awesome customer service and the custom fence product I ordered is perfect and superior quality. Thanks again

Review №179

2023-05-15 20:07:26

Excellent product! I am well pleased with my order.

Review №180

2023-01-24 22:58:40

I am very happy with all my orders, they do a great job on everything !

Review №181

2023-11-22 20:06:19

Excellent transaction, fence screen was perfect fit, nice job Jose Garcia!

Review №182

2022-06-10 00:06:33

Excellent service and product. Came fast, jose was great very happy with quality.!!! Fencing was perfectly made to the measurements I sent in. Looks great!!! 5 stars

Review №183

2023-10-11 20:30:36

Awful customer service !!! Beware if you have any issue they will not stand behind anything they sell !! Shop elsewhere

Review №184

2022-07-26 19:51:48

Our order was correct and shipped/ made in a timely manner. Ordering was simple and we will be ordering again!

Review №185

2023-03-16 20:22:54

Great price and they make sure your order is 100% correct before they ship

Review №186

2021-06-01 18:58:41

Purchased over $500 worth of Natrahedge from this company. Installed it on our backyard fence and had pieces completely melt. Just got off the phone with Josh Alexander, attempting to get some assistance or partial refund, and he blamed us for having a window that is reflecting the sun onto the wall and not reading the Spec sheet (which is not sent out with customer orders). Keep in mind that Josh has NO idea what our home situation is like. He was not helpful and continued to say how it wasn’t his fault and they can’t know where customers will install the hedges. Sure, you are right Josh, but you did NOT provide quality customer service, you did NOT ask questions. You made assumptions and you did not apologize or seek to make it right in even the smallest way. I will not be purchasing from Fence Screen again and I suggest you do not as well, unless you want poor customer service.

Review №187

2022-06-06 12:39:47

Ordering was easy, and shipping was quick. Fence is very durable, the company is pleased with the purchase.

Review №188

2016-10-12 15:40:07

Ordered 4 rolls of ivy, was charged $37.95 shipping from Southern CA to Northern CA, the order confirmation states Please keep in mind Standard orders take 1-2 days for processing... the tracking number provided for Fedex shipping indicates the order will arrive in 3 weeks in Tampa, FL, I live in Northern California. When I call customer service they indicate the order will be turned around and sent to me in Northern CA, however, 2 days later, the tracking number states the shipment is still on track to Tampa. I call customer service again requesting they send anther shipment directly to me, they refused, I asked for shipping fees waived, they refused, I asked to cancel the order, they refused stating it is already in transit....not to CA but to Florida though....I would advise finding another company, their customer service is poor at best.

Review №189

2023-06-04 18:33:38

Bought the yellow fence toppers and very happy. They look professional and were easy to install.

Review №190

2022-10-05 20:57:26

FenceScreen has been great to work with. They even helped deliver to my project with a very tight deadline. Well continue to work with them.

Review №191

2023-03-23 00:18:39

The order came in very quickly after placing and the colors matched exactly as we had hoped.

Review №192

2016-04-13 19:25:48

Dont, Dont, Dont order from these rude people. The product is NOT as advertised at all. You can see right through their 200 series screen. Its about 40-50% transparent, and you may as well put clear plastic up. I ordered custom sizes and, of course, theyre non-refundable. The telephone staff is extremely rude, and basically told me to Go To Hell!! Literally, told me to go write all the reviews I wanted. They DO NOT CARE.

Review №193

2023-03-06 11:19:05

Thanks for your service also your product is outstanding.Also can you send me the warranty for it.Thanks again Mark

Review №194

2023-05-21 20:36:45

My order was perfect, fit my railing great, thanks so much, thank God I found you guys

Review №195

2024-05-31 13:45:19

Excellent product and service

Review №196

2018-07-02 20:11:29

This is one of many reviews I will be writing for this company. Misleading website, deceitful employees, and an obvious disdain for their customers. Low class company! Shop elsewhere.I should have done my homework before making my purchase. It appears I am not the only one with a terrible experience with them.

Review №197

2020-05-04 20:26:12

Buyer Beware!! This company uses misleading wording to make you think you are getting a custom sized fence screen when in actuality it’s their standard size 50ft rolls. We ordered a custom 100 ft fence screen and it came in 2 50ft rolls. We were trying to avoid a seam in our fence. We called immediately to explain the error and they said it’s repeatedly mentioned on their website that all orders will be in 50 ft section. This is completely untrue. Their website is very misleading and deceitful. Also, screen finish is very shiny, which is the last thing I want on my fence. They will only give us a partial refund and now we will have to order from another company with more $$$ out our pocket. I’m really disappointed with this company and I will not order from them again. With customer service so bad, this company won’t last long.

Review №198

2023-01-02 13:42:54

The service and fence screen was great. My only complaint was that the zip ties were only 7in long and just barely fit around with a lot of extra weight put on them

Review №199

2020-03-17 21:06:28

Sam at FenceScreen has been a HUGE help assisting with all of our orders during our construction companys re-branding. Ordering through him is simple and efficient, every time I place an order I know I am going to receive a quality product, on time, at a great price!