FedEx Office Print & Ship Center in Oxnard

Review №1

2024-06-04 02:42:24

Was in a pinch on printing out a real estate presentation. Had some problems with finalizing so had no time on the back end. Called a couple “office stores “ and got a standard “no go” until later the next day. Called this Kinkos and spoke to an employees that said even though they were the only one in store they would see what they could do. Sent the job over and within a couple hours got a notice the job was done! Dropped by and picked it up and it was bound and ready to go!!! Saving the day and the upcoming appointment. Thank you Mary!

Review №2

2024-01-21 02:19:11

Excellent employees, they understand customers perfectly, they are very friendly and clear when having any questions.

Review №3

2022-09-28 19:02:47

Worst customer service ever today I have been coming here to get copies and the gentleman seemed like he didnt wanna take the time to help out referred me to a machine that wouldnt take my payment they I told him that the last time I was helped by a person behind the counter and I quote is that what you want and I said yes we both preceeded to walk to the counter then he whispered in some ones ear and just ignored me didnt come back and say anything like it will be one minute just left me standing there.Worst customer service ever today from here

Review №4

2020-10-29 18:09:19

At 6:03pm I was in to purchase paper. As I entered the store, the girl working walked passed me, never making eye contact, and huffed as she stated “we’re closed”. The store was full of customers. When I started to ask if I could buy a quick ream of paper, she said “sorry, we’re closed” and walked away again. All of the customers looked surprised at her behavior. While I understand they closed 3 minutes earlier, I was also disappointed to see that a local business does not need the money enough to make a quick sale. Most of all, it’s disheartening to see such poor communication and customer service. Sadly, this is not the 1st bad experience at this store. Needless to say, I would not recommend this store due to the aggravation.

Review №5

2022-05-15 00:23:48

Im giving this FedEX five-stars because of a single employee: Karlyna. She took her time to help me design business cards over a three visit period. She was communicative, including emails, and just a joy to work with. Yes, biz card can be done online cheaper, but FedEx has the paper I wanted and the personal attention that I needed to makes things come our right. The right person makes a difference.

Review №6

2017-09-30 22:48:21

Usually Ive had very good service at this location. I do between $50-$100/month at this location. I realize that is small potatoes and probably insignificant in the scheme of things, however, the customer service representative that was there today has ensured that I shall not return. He was rude and then refused to help and then laughed about it!

Review №7

2017-12-20 02:37:44

Julienna was a natural. She clearly loves helping others. She makes sure you are treated as a priority plus she greets all the customers. She offered me options to meet my needs. The price was what I expect for an overnight shipment. I will be back for sure. The location is a bit tricky so pay attention if you are unfamiliar with the area. It is close to the burger joint called the habit if you see that place stay on course Fed Ex is right behind it. Hug the right lane 🚗🚙 quickly so you dont miss it.

Review №8

2015-08-12 00:22:32

Love this small but mighty store. Always have projects ready on time.Evelyn, Bryon, Luis always have a friendly face and do their best to get our projects finished on time and better than expected. Great ideas too.Kirby Auto Group

Review №9

2015-01-25 01:54:00

I really wanted to give ZERO stars but it wasnt an option; long story short:I was quoted a shipping rate over the phone that I repeated and it was confirmed.When I got into the store the cheapest rate they could give me was double what they quoted me on the phone only minutes before!! All they could say was We are sorry the rep gave you the wrong quote. Thats it, really? No discount or let me see what i can do to correct the issue??? NO NOPE and NADA!.Terrible business management, such a waste of time and loss of money :-(I will NEVER ever trust or use FedEx.....high profile company that makes millions but cares $0 about their customers. Sad.

Review №10

2020-02-17 20:18:42

I went to print ONE paper and ended up being charged 7$ due to waiting for the computer to simply load my page from the internet due to it being so slow. Was going to ask for a refund but they had one person working (who knows where he/she was) and like 6 people in line.. Lost 6$ and couldnt get any help either.