Presentation on Map Reviews Nearby

FedEx Office Print & Ship Center in Vallejo

3.6 (48) 742 Admiral Callaghan Ln, Vallejo, CA 94591, United States

Location on the map

Vallejo, Solano County, California, US

Phone: +1 707-563-2012
Site: https://local.fedex.com/en-us/ca...

Opening hours

Monday:Closed
Tuesday:8 AM–7 PM
Wednesday:8 AM–7 PM
Thursday:8 AM–7 PM
Friday:8 AM–7 PM
Saturday:9 AM–6 PM
Sunday:12–6 PM

Edit info

Total reviews rating 3.6

48 Reviews for FedEx Office Print & Ship Center 2024:

Review №1

2024-06-22 20:30:08

We had a big printing job. Chris and Steve helped us and they were truly AMAZING and so helpful. I have never enjoyed working with Fedex this much. They made a stressful job easy. Thank you for your hard work!! 👏🏽

Review №2

2024-06-01 14:48:25

I am super-impressed when anyone — but especially a business— goes out of their way, and gives me something for free. I’m old, didn’t know how to do modern technology. They not only helped me print out nine page letter to granddaughter— they gave it to me for free. Like they wanted me to come back. Definitely will. Very impressed.As distinct from another big box lumber store where the guy was not going to give me any of those lumber tie down pieces (2” x 3” with groove down the middle for strapping tape) for free, “because we are in the business to make money. BUY some 2x4’s if you want.” Geesh! How to discourage me from coming to your store again.

Review №3

2024-04-29 23:18:42

Mikayla helped package and ship a big item for me. Even thought i made it way harder than it needed to be. She made the process super duper easy. Would recommend, excellent customer service

Review №4

2024-01-12 22:02:46

I walked in and was immediately helped by Sedef at the counter. I told here I was here to pick up my order and gave her my name and she immediately gave me my order. I did all of this within 5 minutes and Im very happy there were no issues or having to wait.

Review №5

2022-09-30 16:52:41

I love this FedEx Office location! Great customer service, quick turnaround times, and high quality prints and marketing materials for my nonprofit organization. I was having trouble uploading a recent poster print to the website, and Kris went out of his way to help me out and get it printed in time for my event. It means a lot to me as a professional, but it means even more to the volunteers and community members that I serve. I highly recommend using this location for your business printing needs!

Review №6

2023-09-09 19:55:42

Persia was Great, Professional and Friendly, did Fantastic helping me with these Flyers. This is why i will come back for the next ones. Altogether a Fine Team

Review №7

2022-11-17 02:07:56

I went here because I needed to send a package for work. I came to this location expecting to get some assistance with how to properly fill out the waybill. The lady at the counter said they don’t help customers anymore they only give them the forms. I was confused and frustrated. I showed the lady a previous waybill that a co-worker had filled out and it turns out she gave me the wrong form. The lady refused to check my package and told me to drop it off in the drop box. Since I was given the wrong form and box it was rejected at the regional Fedex facility. I had to leave work and spend 3 hours out of my day to correct the issue. They were so friendly and helpful at the other facility. They provided the customer service I expect from Fedex.

Review №8

2023-10-29 21:49:52

Young lady working there today was rude, and basically talked me out of using their printing service. Seemed like she didnt want to work at her job.

Review №9

2022-03-08 23:46:07

I brought in a simple Walmart return, but the Assistant Manager, Rose, was not up to the challenge. She interrupted me a dozen times, and ended up charging me $10 for an additional box despite the fact that I brought my return in fully packaged in a box already. This is the second time I have had issues here, and wont be returning.

Review №10

2023-12-04 17:07:15

Some employees here needs to fix their ATTITUDE! Especially the ones who works at the front register and photo. 👎🏻

Review №11

2021-01-15 16:32:13

Went there to send books back to Amazon and Chegg and I thought they had taken care of it until I start getting charged late fees. As it turns out that day they charged a card but it wasn’t for the shipping so unsure as to what they charged me for and when I go to check about that a tracking number or that transaction doesn’t exist in their system and as it turns out they don’t accept Amazon returns which was realized until the same employee that helped me started another Amazon return and someone had to stop her. Worst part is that the store manager had told me it was my fault and he would only accept the tracking number from a physical receipt even though I had it on my phone. My books are still lost til this day even though I saw them place them in a box and get them ready to ship.

Review №12

2018-12-06 02:16:16

I spent two hours custom boxing a car component only to have some tattoo covered women tell me they wouldnt accept it.... I guess it wasnt aesthetically pleasing enough for her ... needless to say my package was late to my customer... So I called FedEx corporate and scheduled a pick up... No problems they said they cant understand why she would not accept the package. Unbelievably stupid people working there....good luck. I run into this type of incompetence more and more these days... way of the world I guess.

Review №13

2018-06-07 23:50:04

Do you love understaffed Fedex locations and long wait times? Do you love rushing to FedEx to make sure your package makes the cut off, only to find out they made a mistake so your package did not get sent out? Do you love showing up at your local FedEx to use the computer, only to find they have network issues, so everything is down? Then this is the place for you! Hurry, dont wait! Your long line is awaiting you.

Review №14

2016-01-02 16:55:03

I use FedEx Ground and Express shipping for my business. The staff at this location is great. The store itself is clean and well-maintained as well. I have the option of taking my packages to a FedEx Office location *much* closer to my place of business (about an hours drive), but I actually prefer to load them up and bring them to the Vallejo location because the staff here is so friendly.

Review №15

2014-07-28 00:00:03

I had the best experience thus far here! First of all I want to say this place is often busy. Most of us charge into this store wanting service immediately....but people, really, if you just relax and wait your turn you can have an amazing experience. These folk bust their butts, dealing with (some) rude, obnoxious and entitled people like (us). This angel of a man ERIC greets everyone he sees walking through the front door, even when hes in the middle of working with a customer, hello mame (or) sir, welll be right with you. His voice is kind and truly wants his please his customer. I was so grateful to have spent approx 15 mins with him (I had a big request). Eric is truly the poster man of customer service. I look forward to walking through the doors of this store hoping to see ERIC again. Thank you Eric for making my day!

Review №16

2020-04-14 22:59:00

Went to USPS to send some documents out of the country and the people there could figure it out, so when I got here at FedEx, an employee named Gary took care of me quick and give me the confidence and reliability I was looking for. Now I could go home without stressing out anymore. Ill remember to come here for any shipping needs I have.

Review №17

2018-05-02 13:20:35

On monday (04/30/18) I walked in to print out some maps for a D&D campaign I host, and this gentleman working there named Renee was very helpful and provided very awesome customer service in printing out my maps I needed.It was quick, painless and also the maps came out great and it made me and my friends D&D experience all the more better!Thank you Renee for your help and customer service and Fedex I know you guys got a tough spot in Vallejo but keep it up! I will be forsure utilizing you guys more often!

Review №18

2016-08-09 02:02:10

Vallejo is a theft city and very surprise when these companies doing business here are supporting them in few manner. I got a city bank card in mail fedex people doesnt have common sense to drop the mail in mailbox they left the post on the floor, my neighbor live one block away, he knocked the door and give me my post, can you believe that. 👹Very poor service will call the bank and complain about it, so the can stop using fedex service.

Review №19

2017-05-02 04:25:36

This store is always helpful when it comes to our print work. I have used them both for our business plans and for poster projects for school. They have gone out of their way to make sure I have what I need on time.

Review №20

2022-09-02 01:39:48

Love this fedex. They always help and go out of their way to be kind. Going here for the last year and I can only say great things.

Review №21

2015-08-29 22:17:03

Team is very professional! Took care of my last minute order and even expedited a reprint. Thank you for great customer service and a positive experience!

Review №22

2017-12-12 12:02:49

Good self - serve facilities but must have credit or debit card, machines wont take cash. Personally, I found the self - serve faxing prices too high and went elsewhere.

Review №23

2022-06-09 23:48:58

Steven (manager?) has terrible customer service. He is rude and unprofessional. But like he said it’s the policy it’s just not in writing…. Never going back here!

Review №24

2017-01-13 15:15:27

These guys always come through . I often have last minute structural drawings and they always have them ready when they say. The staff is super friendly and extremely professional

Review №25

2016-04-01 13:26:07

Best FedEx Location!!!! I dont even bother going to other locations. Timing, Customer Service, Acuracy.... 5 stars all the way! Amazing Staff!

Review №26

2018-11-17 20:06:27

Today is 11/17 @12pm and there is only one person working the entire store. There’s more lines than ever people literally up to the front door in a line. It’s ridiculous how long I’ve been waiting. The manager of this store should have came and helped this person

Review №27

2018-01-14 18:27:34

Fedex Vallejo location has the best service., they are fast and always have enough help! They are open until 10:00pm which is very convienent.

Review №28

2017-10-05 00:56:48

Store was clean and presentable, i was in store for at least 30 minutes and not one employee stopped to ask did I need assistance . Even the manager that saw me a the kiosk (which was malfunctioning) did nothing but walk past me .

Review №29

2021-04-16 22:54:59

Excellent customer service; management assertive in serving customer and making shipping experience as painless as possible.

Review №30

2015-04-02 23:35:56

Went there to make some flyers and the attendant was an ass and very unhelpful and didnt even seem like he wanted to be there and made me want to get the hell out of there. This was last year maybe November Im guessing. Hopefully he is not there anymore.

Review №31

2018-03-04 01:19:24

Great service. Staff knew what they were doing and got me in and out of there in recprd time.

Review №32

2021-05-07 00:46:05

Helped me out today with large prints for work, wonderful people and great customer service

Review №33

2014-12-11 00:29:32

Been there twice in the past six months. Both times I got speedy and very polite service with smiles...

Review №34

2016-03-29 05:25:42

This FedEx has a really nice staff that is on point from the time you walk into the door.

Review №35

2015-10-09 06:01:45

I love Eric! Always helpful and goes above and beyond to help you.

Review №36

2018-08-10 20:28:03

They charge you by the minute for slow internet, wasting your time and your money.

Review №37

2022-05-10 19:41:03

They are not sending any stuff if you’re not US citizens!!!!

Review №38

2018-02-24 23:34:15

Brandon and Sydney did a great job!

Review №39

2022-04-16 03:22:28

Great staff, friendly and kind.

Review №40

2018-01-07 18:56:09

Good customer service and friendly people

Review №41

2022-01-24 16:06:38

The hours for this place is very unpredictable.

Review №42

2019-10-28 19:10:46

Friendly, helpful staff.

Review №43

2018-06-05 20:53:56

Excellent customer service

Review №44

2018-10-18 15:00:36

Very helpful staff

Review №45

2019-08-15 19:23:22

Worst customer service.

Review №46

2021-04-12 14:38:46

Great service.

Review №47

2017-09-28 23:53:08

Curious and polite staff

Review №48

2021-05-25 22:36:23

Stupid stupid stupid