FedEx Office Print & Ship Center in San Clemente

Review №1

2024-03-20 22:07:53

Gaby was very kind, patient and helpful. I had to print multiple pages for a business mailing. She walked me through the steps and made sure everything turned out perfectly.Thanks to Gaby and the excellent San Clemente Fed Ex staff . 5 stars!!

Review №2

2024-02-06 02:41:01

I came here to pick up a package. One Staff was dealing with this one customer whos clueless about what shes doing. Theres another counter that has a guy staff. I was in line and the guy completely ignored me. So I moved to his line and when it was my turn, I said im here too pick up a package and then he took my name, and then on his way to helping me. He immediately shifted on to this woman who was way over in the other side of the room and said. Il be right back because she was here before you So literally, he took my information and was about to get my package and chose to help the woman in the other end of the room who is FARTHER as if shes having a heart attack. Then I quickly noticed this guy helped only white people. Basically doesnt value any other customer but white customers. I am about to file a corporate complaint of what this guy did. RACIST

Review №3

2023-12-15 06:10:51

I have been to this to mail FexEx mail in the past but did not know how unhelpful some that work there are as this last visit. The difference between my previous visits to the last one was that the previous ones was on corporate business whereas this last visit was for personal business. So, I walked in around 3:30PM when the place was virtually empty, but the guy in attendance told me go use the self-service kiosk to create a label as I did not have a corporate account. I was unfamiliar with their service variations and costs, but the guy was not going to assist me even though he was evidently not busy. What I picked as a purported multiday delayed service for a 0.2LB mail, it cost me $46.90. I was a bit disappointed by the high price for a mail that was not even overnight. When I went to mail it though, there was another attendant who I asked why the cost was so high. She told me that was because I picked the wrong option but she could not do anything as I paid the cost at the kiosk! Wow, what terrible service.I have been to this a place quite infrequently, but now I will be sure to not visit this is again. FedEx service done horribly!

Review №4

2022-12-09 17:22:45

Quite literally the worst experience I’ve ever had at a Kinko’s. I placed an order a week before the deadline. I called to confirm three different times and on Friday when I needed to pick them up, they had nothing ready, no one had contacted me to let me know the printer was down. This was a very important job that I needed to meet a deadline for my work. I’m actually amazed on how incompetent this location was.

Review №5

2023-10-17 15:41:50

I recently visited this Fed Ex store to scan some docs and I was having trouble with the machine, John was so kind and walked me through each step until we were sure the docs went through correctly. I would definitely recommend this store!

Review №6

2023-11-22 02:45:44

Amazing service. Always clean. Always friendly. David is the MAN! Love that guy! People in customer service can learn from him!

Review №7

2022-07-23 04:01:16

The FedEx Store team was especially helpful, they had to reprint a label where my barcode was not scannable on the package. Then I was parked in front of a FedEx ground truck in which the driver helped me maneuver out of a very narrow lot with cars parked all around me. He was super helpful, he should get a safety award. I didn’t get his name but him ( the driver for FedEx ground that picked up from this location at 5 pm on 07/22/22) as well as the FedEx Ship center employees who held open the door for me as I was carrying heavy packages deserve recognition for excellence.

Review №8

2021-12-03 00:05:19

David and the Team at FedEx Kinko’s really helped me out today with a very important but quick one page order that I emailed just 25 minutes prior to pick up. Nobody complained about the short notice, I was greeted from the second I walked in and my order was pulled up and handled in less than three minutes. Thanks guys!

Review №9

2021-07-23 16:32:57

I can not thank FedEx and Kevin enough.I left a piece of luggage at the local Hampton Inn and drove off about 5 hours and 400 miles later I realized my mistake. I called the hotel and FedEx Kevin drove his own personal vehicle to the hotel picked up the luggage and boxed it up to be shipped home. He was very professional and understanding.This is the type of customer service that will make me choose FedEx over USPS and UPS

Review №10

2021-08-06 15:17:41

I had to print a large picture for my daughter’s college assignment. We did not have much time. A couple of the printing shops in the área could not do it. Kinkos was my last chance and working with Kevin, the manager at the San Clemente store. We were able to get it done. Thank you Kevin !!!!