FedEx Office Print & Ship Center in Newport Beach

Review №1

2024-06-12 21:51:14

Scott is THE BEST. I want to hire him. Seriously. Super helpful, super responsive, and super on top of things! Thank you so much Scott!

Review №2

2023-12-05 00:11:16

Been coming here for 5 years and using everything from shipping to print and marketing service. FedEx is a breeze, and a breath of fresh air compared to the Post Office or even Staples. I have dealt with Scott, Maria, and Liz. They were all great to deal with and a fantastic help.

Review №3

2024-04-17 21:48:14

I needed a rush job done on binding almost a dozen presentations. Scott made it happen for me all while manning the store by himself. Thanks!

Review №4

2022-12-28 22:53:31

Keep things simple with this office. Not staffed or equipped to allow me to pickup a package for my wife during surgery- even after she called ahead to determine process. Sending back to retailer to have them resend directly to our place in Newport. Rosa will tell you to have a nice day after not solving your pickup needs.

Review №5

2022-03-08 03:13:28

Understaffed, employees are rude, unprofessional, lazy, and have no regard for customer service. Two of them yelling at me at once and laughing at me when I was shipping something out on a very serious matter and was upset that they do not adhere to the drop off cutoffs advertised on their website. Ugh very unpleasant experience. I would really like to know what the management situation is there bc the employees seem to lack basic courtesy and common sense, and do whatever they please, at least the two women I encountered tonight. Isn’t FedEx supposed to be a professional company? Is that not the case anymore?

Review №6

2021-06-30 16:37:03

I understand being understaffed, but when you have a line of people and you do not acknowledge their presence or say I will be with you in a moment, that is just poor customer service. I have been to this fedex a handful of times to give them the benefit of the doubt, but I have consistently had a poor experience.Save your time, go to a different fedex with better energy.

Review №7

2021-06-05 13:03:45

Above and beyond expectations!! So, Im from England and have a rare auto part a buddy in Newport Beach has given me, but my buddy is so busy he has no time to pack or arrange International shipping. So I call up Fedex and speak to Rusty, tell him my story and ask if he can help. :Oh sure, we can do that as if a crazy British guy rings up every day. He simply did every single thing necessary. He received the goods, prepared labels and custom docs and kept me informed with emails every step of the way. Just about the most painless process you could ever imagine, especially for someone 6,000 miles away. I cant recommend Rusty and the team at Fedex Newport Beach enough!! Cheers from England!! Larry Tucker

Review №8

2014-10-20 17:48:34

I walked into this location this morning 9 months pregnant with my 2 and 4 year old children. My son started crying and I was trying to mail a big package. The manager or so I think she is came up and told me I needed to leave if my son did not stop crying! I was initially shocked at her request and it took me a minute to really process what she had just said! Never in my life have I ever been treated like this!! I am in rage that a professional shipping company can treat their loyal customers like this! Not only is it a disgrace that she could say such things, but also her cold attitude towards a woman who was in obvious need of not chastisement but understanding! I will just say fed ex has lost my business for life!

Review №9

2018-05-18 08:13:02

I came in to drop off FedEx Smart Post packages 20 minutes before closing and there was one employee only at the time. A young gentleman was polite and efficient.I will be back at this location.

Review №10

2019-07-10 14:31:03

Great staff, Tony, Zach and Chris did an amazing job helping me out with getting all of my packages sorted and shipped out on time.