FedEx Office Print & Ship Center in Newbury Park

Review №1

2024-04-12 21:48:01

I came in to scan our old estate planning documents prior to updating our trust. Chase was one of 2 employees working today. He was so kind, professional and helped me scan hundreds of pages quickly. I ended up breaking their only scanner so I couldnt complete my scanning but he was so wonderful, patient and kind even though I took up a ton of his time. I truly appreciated his effort. He is an excellent employee who should receive at least a verbal appreciation.

Review №2

2024-05-22 17:58:45

Amazing customer service.This facility is exceptional with tech and customer service. I highly recommend!

Review №3

2023-06-14 16:56:27

I went here to ship a simple package. I walked up to the cashier. He began helping me, and then stopped and started sorting through other packages. I waited for about five minutes until I spoke up and said that I was in a rush, the cashier, then proceeded to say yeah I know, but I have to scan these in right now, there were two other people behind me waiting in line.I will not be coming back here as their cashiers clearly do not understand customer service or priorities

Review №4

2022-01-12 09:22:01

I ordered 5 canvas prints online. But the way I cropped the images meant I would lose part of the image to wrapping around the sides of the canvases. I did not have the ability to re-crop the original images, but I was able to email the originals to Karla Trinh at FedEx. She took them and re-cropped them so that the complete image that Id originally sent was on the front of the canvas and the remainder of the image wrapped around the sides.It would have been a lot easier for Karla to blur the image around the sides, but because the sides of these canvases will be in full view, I really wanted the original image to continue wrapping around the sides. I know this was a lot of work for Karla, but Im grateful for her time because it really made a difference in our living room. Thank you!

Review №5

2022-01-11 18:52:07

I just had this business print a large format print on their HP, black ink, basic bond paper. Source file was a clean PDF, outlined text, almost 100% vector art. The print came out very poor almost all of the text is completely illegible. All the vector art came out squiggly and garbled in the print, which affected the legibility of all type below 20. Checked the source file and the source file is clean -- not the issue.Unfortunately the staff could not understand what went wrong and could not offer a solution except try again. With no time to spare I had to accept and pay for an almost useless print. I will not be back.

Review №6

2024-06-11 02:08:59

Amazing staff everyone is knowledgeable and helpful

Review №7

2019-03-16 03:37:10

I asked for my stuff to be packed with SERIOUS padding and PLENTY of space, and Austin did not disappoint! In fact the seriousness with which he took to my requests, and his expertise packing my rather precious cargo was truly uncommon, and very, very much appreciated. Ill be back every time I need something packed and shipped right.

Review №8

2021-03-27 04:52:22

Great service and location. When I visit this location, I am always helped quickly, especially when the manager is there. She is very helpful.Its usually a quick visit, not much waiting to be helped. Thank you.

Review №9

2020-10-25 21:33:06

I’ve had no issues. Worked with the guy on the weekends. I’ve shipped big items that are well over 100lbs. In and out in 5-10 min.

Review №10

2021-07-15 07:13:51

Really great helpful staff..small store though, only 1 copying machine where rude entitled people hog it up, but the staff helps you out if they know people are being rude & disrespectful and will copy your paperwork for you if they have to.