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Fairway Vacation Rentals by Meredith in Palm Desert

3.9 (31) 76300 Country Club Dr, Palm Desert, CA 92211, United States

Fairway Vacation Rentals by Meredith image

Categories

Vacation home rental agency
Property management company

Location on the map

Palm Desert, Riverside County, California, US

Phone: +1 800-869-1130
Site: https://fairwayvacationrenta...

Opening hours

Monday:9 AM–5 PM
Tuesday:9 AM–5 PM
Wednesday:9 AM–5 PM
Thursday:9 AM–5 PM
Friday:9 AM–5 PM
Saturday:9 AM–5 PM
Sunday:9 AM–5 PM

Edit info

Total reviews rating 3.9

31 Reviews for Fairway Vacation Rentals by Meredith 2024:

Review №1

2024-02-21 19:33:34

I had such a great experience with my stay! Reservation and check in was so easy. The rental was absolutely gorgeous! Will definitely be staying with Meredith properties again

Review №2

2020-08-13 17:31:09

Ive rented through Fairway before and I can tell you that I have never been disappointed. The company is very professionally run, the house I rented was immaculate and ready on time, all amenities were exactly as described. Its my go-to for rentals in Palm Desert CA.

Review №3

2022-11-14 14:30:43

We rented a house in Palm Desert for two weeks and, while the unit itself was fine (though lacking several basic amenities), the service from Fairway Vacation Rentals was non-existent. We contacted them about an issue with transitioning renters; no response. We had an issue with gate access; resolved, but we had to go physically to the office. We spoke to them about several items lacking in our unit (cuttings board, oven mitts, iron etc); promises but no follow through. We left a message about a garburator spewing water all over the kitchen; amazingly, no response! If we were lucky enough to get through to someone from the company they were very nice. Unfortunately this was not enough.

Review №4

2021-10-11 22:13:32

My husband and I have used Fairway Vacation Rentals to manage our condo in the Palm Valley Country Club for a few years now and we are so happy with the service they provide. They have the best customer service and always take care of our guest. They take care of our home like it was theirs and will go the extra mile and meet vendors or service people when we cant be there. They have consistently booked our home with the same monthly guest for years and we could not be happier! We would highly recommend Fairway Vacation Rentals!

Review №5

2020-08-09 16:26:19

We have been with Fairway Vacation Rentals for over 10 years. We can’t say enough about the services they provide. Since the beginning we have never had to worry about anything. They take care of it all. Over the years we have formed a wonderful relationship together. Carol, Margie and Jim always there to help no matter when or what it is. Example, a family member arrived at the condo and realized that they forgot the key and it was after hours. We called and Margie went there to let them in! You can’t beat that kind of service. We have had work done at our home and they are always there to help us with deliveries and letting service people inWe couldn’t imagine how we could handle everything if I wasn’t for Fairway Vacation Rentals! We appreciate them and all they do for us very much.We highly recommend them. You will not regret it!Sincerely Ron & Corinne LIeberman

Review №6

2023-04-22 18:23:28

The absolute best place Ive stayed. Beautiful and the house was absolutely amazing!

Review №7

2020-07-30 22:12:35

I have relied on Fairway Vacation Rentals for the past nine years to rent and maintain our vacation condominium in Palm Desert. They have always been extremely reliable and responsive to our needs. They communicate on a high level and are very professional and experienced managers of rental properties. I highly recommend them.

Review №8

2020-08-09 03:50:00

We have stayed at Fairway Vacation Rentals several times over thepast two years. The landscaping and waterways are impeccable.The management team are efficient and the security team are veryprofessional and helpful to new guests. If you are looking for a top notchplace to enjoy time away from home, you will be very pleased at FairwayVacation Rentals. We cant wait to return!!!

Review №9

2022-10-05 07:29:49

My unit was broken into the person actually came in with a key. Ask the owner Jim Pearce, if the locks are changed after each guest vacates. Also place it in writing to him and see your response. He showed me no respect or concern after the incident was reported to Fairway. SEE YELP reviews too. I was the victim and he turned everything around on me. It was so bad upon he told me I need to leave. The only thing that saved me was one of the ladies in the office spoke up on my behalf. The questions he asked and the things he said. He clearly showed signs of discrimination, not to mention bullying. He has yet to discuss how my loss will be handled. I loss several thousand dollars worth of personal items, not to mention personal information. THIS PLACE IS BAD, and the owner is unprofessional. All claims are true. It was reported to building security and to the Sheriffs department. If he comes back with a statement to save his backside DONT BELIEVE it. He knows exactly what happened.

Review №10

2020-08-08 03:42:28

At Fairway Vacation Rentals you will receive excellent attention and customer service. I have been a customer for five years and all the arrangements and dealings I have had with this company have been professional, timely and true to my expectations. Further more, the staff are personable, knowledgable and go the extra mile to make sure you are happy with the arrangements. Overall, a great company and wonderful people.

Review №11

2020-07-10 20:26:01

Fairway Vacations has been my amazing management company for my beautiful condo in Palm Desert for all 12 years that I have owned it.There are lots of choices as to who to rent from and who to manage your condo rentals. Dont look any further...they are true long time professionals who will find you the right place for your vacation or get your the tenants you need for your dessert investment.Whats really impressive is how they handle the problems that come up when someone is in your rental or you are renting from them and your client needs help. Since I live in Seattle...I need PROs locally to fix a leaky toilet, hot water issues or whatever it is..quickly so my renters experience will be good, so they come back next year and beyond. FVR takes care of all that for me....To prove my point...I have the same 4 renters each year that take up 5 months of my yearly bookings. Youd love that income!!!

Review №12

2020-08-10 19:36:50

My family and I absolutely loved this vacation rental, loved it so much we have been back 2 times this summer. Michele is definitely a super host who goes over and beyond for her guest. From the moment you walk in you feel so welcomed & refreshed. Definitely feels like your away from the city! Our favorite part of the home is the stunning view you wake up to while you have breakfast & a mimosas, mean while listening to one of the classic records ( one of my faves Fleetwood Mac) Michele has! I would definitely recommend this rental for anyone looking for some relaxation and some sun! The pools are a quick walk away. super clean, modern, cozy, perfect for a couple or family ! Hope to visit again! Thank you again Elle !!

Review №13

2020-07-29 05:23:27

We have rented vacation homes from Fairway Vacation Rentals for five years. We have always had a wonderful experience with them. They are easy to work with, very accommodating and respond to any concerns immediately. They are a great company in the Coachella Valley with a stellar reputation.Last April (2020 COVID-19 Pandemic) was the litmus test for their professionalism and support of their clients/customers! We were unable to travel to Palm Desert the first two weeks of April to use the rental we had secured. The staff of FV Rentals reached out to us to us. They were concerned about our wellbeing and wanted to assure us they would be working with the owner of our rental to assist us in getting a full refund. Carol and Lucy stayed in touch with us over a four week period to keep us informed of the status of our refund. Towards the end of the four weeks, Jim Pearce (General Manager/Principal for FVR) called us. He stated that he would ensure that we received a full refund of our rental costs, deposit. He stated that is how he does business and it was the right thing to do!Jim and his staff put in such effort to see that we got a full refund. Something they didn’t have to do. Something other rental agencies in the Coachella Valley did not do for their clients based upon the news articles and social media stories published about closing down California due to COVID-19.We will always do business with FVR and Jim Pearce/staff when we are able to return to the Valley and enjoy the beautiful area and wonderful spring weather. We encourage others to take a close look at FVR, a Five Star organization in our book!

Review №14

2022-10-20 02:44:14

Unfortunately, the review here from Jim is not sincere (BEWARE OF RENTING HERE). THIS WOULD NOT BE SAID IF IT WERE NOT TRUE. It was over a month before he decided to file with his insurance company. It took reaching out to the owner of the property for him to move on this. This is not a good place of business. Discriminatory treatment was encountered, as well as bullying an interrogation, and retaliatory action was exhibited for reporting a crime. He never called to shown concern yet he knew about the incident. Scheduling time to discuss the finals on this resulting in him calling to say he was going on vacations in the mountains. THERE ARE OTHER GREAT PLACES TO RENT FROM IN THE AREA, do your research. Dont be caught off guard.

Review №15

2019-05-17 18:25:01

We recently rented a condo (approximately two months, 2019) thru Fairway Vacation Rentals. It was advertised as recently renovated. The floors and window coverings appeared new. And the paint was fresh. Nothing else had been touched since it was built in the 80’s. It is very outdated and overpriced. We understand that “renovated” can mean different things to different people, but really…. When we walked in we could smell that a dog had been in the condo. The windows were dirty with paw and nose prints. There were huge dust bunnies under the furniture and beds. When we went outside, the patio door tracks were worn to the point that opening and closing was a struggle; screens were off the tracks and needed to be oiled. (We fixed those). The outside cushions were left outside and were soaking wet. It took 3 days to dry them out. During a terrible rain storm, 3 buckets of water came through the kitchen ceiling light fixture. We called and we were told it wasn’t Fairways problem. The HOA responded with roofers two weeks later. Then we discovered many other problems. The kitchen faucet hose had leaks and the cabinet floor below was soaking wet and collapsed. In the master shower, water pressure was almost non-existent. Mid vacation when changing sheets in the master bedroom, We found what appeared to be a fresh blood stain on the mattress. We went into Fairway s office to tell them directly what issues we had. I was told to write a email to list our problem and what Fairway could do. So we did. We asked that the water problems be fixed, the condo re-cleaned and the mattress cleaned. Once again we asked for someone to come over to check the condo because there were lots of other smaller issues that should have been addressed. The patio window awnings were broken and torn. They banged against the condo several nights in the wind. The window screens were damaged and did not protect against insects. The windows and patio door seals are blown and non transparent. We asked that a plumber be sent to the condo, which they did-but only after several days of delay. During that time we did not have use of the kitchen sink. Moreover, we kept the sink cabinet doors open, feeling that we needed to attempt to dry out the cabinet floor to prevent more damage and reduce the chance of mold forming. At our request, the plumber said he would inform Fairway (and/or HOA) of the need to get authorization from the owner to replace the kitchen faucet. He also fixed the master shower head and the outdoor faucets ( all leaking badly ). The housekeeping crew came out and again did a poor job of cleaning the condo. There were still dust bunnies under the beds and furniture on the tile floor and the inside large picture window was still dirty. Because we had lost several days of our vacation with these problems, and because the condo was not as advertised, we asked for a portion of our rent be refunded. The response from Jim Pearce of Fairway was that we were only trying to “gain financially”. What a way to run a business. This was the worst experience we have ever had with a rental company in all the years we have traveled. Fairway Vacation Rental did not serve our rental needs.

Review №16

2020-08-23 21:49:23

My family and I thoroughly enjoyed our stay! The house was beautifully decorated. The rooms offered a wonderful nights sleep. The bathrooms were fully stocked with the best scented soaps and lotions! We were thrilled that the pool was so close! We even had the pool all to ourselves! This place offered us a much needed escape! Thank you! We will definitely book and return in the near future!

Review №17

2020-06-25 20:40:26

Fairway Vacation Rentals is undoubtedly one of the premier vacation rental property management companies in the Greater Palm Springs area. The people were terrific, and the accommodations were lovely. I would highly recommend this company if you are staying in the desert of California!

Review №18

2020-08-09 21:25:59

The community is restful and comfortable. The pools are numerous so we always felt like we had a private pool. So little car traffic in the quiet neighborhood that taking bikes out right before sunset when the weather cooled off was an evening ritual!Highly recommend renting here as a quick getaway from LA. We don’t even golf and loves the relaxing pace and feel here.

Review №19

2019-05-21 17:10:13

This has been the WORST company I have ever dealt with. There misrepresentation of properties, left me very disapointed. The lack of professionalism by the Maintenance and Accounting staff when I would try to get issues resolved was far from professional; clearly they need a refresher course in Customer Service! When I rented a condo thru them I found dust-bunnies under the bed, leaky faucets and patio furniture dirty.I would call to get these issues resolved they were rude and non-responsive to resolve the issues. I will NEVER go thru them again!!

Review №20

2020-01-04 18:10:22

We rented a condo from this Company to ring in the New Year from Dec 28-January 2nd 2020, and they placed us 75 yards from the train tracks that run every 45 minutes 24/7!!! Check in was on the evening of the start of the Holidays and we could not alter the location upon our immediate arrival, as management had just left for the long weekend...The train actually SHOOK the guest bedroom and having EAST & WEST CONSTANT running trains was NEVER DISCLOSED to us, otherwise we would not have rented a condo 75 yards from an active railway that runs parallel with Varner ave. Our service dog was on my lap panting every time the trains ran or blew their horn. It was a horror experience that we should never been subjected to ---Besides not getting a proper rest for 5 nights, there were many other issues with this condo that they placed us into.No window screens on main window, screens off the tracks, no outdoor cushions for the patio furniture, the master shower had wrong control handles for hot and cold water, etc but my main gripe was their total lack of disclosing to us that they were putting us up next to an extremely active FRICKING TRAIN TRACK!!! I am contesting my credit card and I am very disappointed in this matter. WHO DOESNT DISCLOSE A RUNNING OPERATIONAL TRAIN TRACK 24/7 - right behind the unit??? Fairway does unfortunately ---

Review №21

2021-05-07 21:44:35

I used Fairway Vacation Rentals for approximately 3-4 years and was very happy with their customer service the entire time.Michael and Carol were excellent and Jim the owner was very responsive.I would recommend Fairway to anyone.

Review №22

2018-08-27 20:41:03

Please beware! I resently reserved a condo on VRBO. Money was taken out of my account and everything. The property management company, email me with a list of requirements that was not stated on the website that l l originally made the reservation no, so basically because we booked on the weekend of Coachella they trying to make extra money off people! So very sad....on the VRBO website it required a 2 night stay, then fairway send me a email requesting a 4 night stay, after my reservation was already confirmed!

Review №23

2021-04-30 23:25:44

We utilized Fairway Vacation Rentals for many years to rent our Vacation rental in Rancho La Quinta Country Club. We were always more than pleased with their service and in the quality of tenants they placed in our house. The only reason we discontinued our relationship is because we sold the house.

Review №24

2022-10-21 01:28:24

What a wonderful office staff! They are friendly and engaged, they are genuinely happy and eager to greet you and assist with whatever you may need, and you leave feeling like you have made new friends.

Review №25

2020-08-10 03:55:59

We had a great experience in the condo. It was clean and very recently updated. Would definitely recommend to anyone considering a getaway!

Review №26

2019-11-11 17:20:45

Installed a water heater for one of their properties. they gave us a bad credri card and now refuse to pay for the water heater. the secretary hung up the phone on me. needless to say well be placing a lien on the property

Review №27

2022-10-21 00:43:51

Terrible management. Don’t return calls or emails. Dirty, aged and unlike the pics. Rent from anyone else.

Review №28

2021-06-28 22:12:34

Excellent people that help you very well

Review №29

2020-01-31 20:07:01

Great people, very helpful

Review №30

2022-11-11 20:24:59

Outstanding to work with.

Review №31

2017-07-13 17:29:22

Good people