Presentation on Map Reviews Nearby

Fairmont Sonoma Mission Inn & Spa in Sonoma

4.5 (199) 100 Boyes Blvd, Sonoma, CA 95476, United States

Categories

Restaurant
Hotel

Location on the map

Sonoma, Sonoma County, California, US

Phone: +1 707-938-9000
Site: https://fairmont.com/sonoma/...

Opening hours

Monday:
Tuesday:
Wednesday:
Thursday:
Friday:
Saturday:
Sunday:

Edit info

Total reviews rating 4.5

199 Reviews for Fairmont Sonoma Mission Inn & Spa 2024:

Review №1

2024-05-26 21:17:14

Update: Just arrived at the Ritz in San Francisco - the service level was night and day for a similar priced room.————-The Fairmont has a wonderful spa. But, I think the owners count on that being enough.While it has charm, the property is old.The service as good, but but not great.The food was fine, but not outstanding.At other boutique properties we’ve stayed at in this price category, every staff member was trained to always smile, and always greet you warmly. That wasn’t our experience.It was above average. But, I guess I expected more.I think managmenet could do better.

Review №2

2024-03-29 00:59:31

My wife and I absolutely loved this hotel. Beautiful property right in the middle of wine country. Service was excellent from everyone we encountered. I do recommend upgrading into a larger room than the standard rooms in the main building - they are a little small. We upgraded to a room with a fireplace, which was a little bit bigger and we loved it. The bikes were fun to ride into town on the bike trail.

Review №3

2024-05-14 19:28:40

We are Fans of both Napa...and of Fairmont Properties.Note: this is an older property...No elevator...We walked up ancient stairs to our room.Booked one night. Nice, small room.Superb dinner downtown.Had a nice time in the Lobby Bar, Very impressed with Deb/ cocktail waitress- who was was stellar - simply superb service...and very good appetizers.Parking $39 day - plus tip?

Review №4

2024-05-09 17:36:51

The staff here are awesome! They were able to help out with every small request that we had throughout the weekend.The property itself is super pretty and tucked away enough that its like an oasis. I didnt get to visit the spa myself but heard great things from the people I was with.The larger suite rooms are very nice but their basic rooms are the same experience you can get in an average hotel around the country. Its my only knock.

Review №5

2024-02-10 16:26:00

A very enjoyable visit. The rooms at the Fairmont Sonoma were 10/10. Every attention to detail surpassed our expectations. Beautiful robes, amenities, a wood-burning fireplace kit, and a welcoming bottle of wine closed the deal. A soft-closing toilet seat was the only area of opportunity. The Spa was a nice break, but not all amenities were working. The spa was very short-staffed as well. Still, the Fairmont Sonoma is one of the only natural hot spring hotels in the country. Afternoon wine-tasting and bicycle rentals were a nice touch.

Review №6

2024-04-16 07:31:37

I am a local from Sonoma County and I brought a friend to the resort to enjoy an evening. We went to 38 North. Our server was Holly and she was absolutely amazing!! I have nothing but amazing things to say about her! She was more than happy to help us move outside to sit at the fireplaces and when it started raining she helped us move back inside. When I asked a question she didn’t have the answer to, she rushed over to get me the answer quickly. She was kind and knowledgeable about the menu and very attentive. Someone should give her a raise!

Review №7

2024-06-11 14:48:41

Every detail of the Fairmont is lovely! Staff is wonderful. Sitting outside in the chilly air by a fireplace drinking coffee was delightful. Even the room service was incredible, and it was delivered in a picnic basket. How cute is that?!

Review №8

2024-03-28 18:53:35

My two nights stay at Fairmont Sonoma Inn and Spa last weekend was relaxing, comfortable and welcomed. Our bed was exceptionally comfortable. The Lot 35 tea bags were delicious! Le Labo rose scent products were amazing! My friend took a walk around the hotel grounds to enjoy the beautiful landscape and flowering trees. We met Ann Ellsworth, the hotel’s gardener. She was a joy to to talk to about gardening. Ann shared her knowledge about plants, soil, and watering. Thank you Ann!

Review №9

2024-06-18 16:54:48

This review is for the spa, which is my happy place. I have been to the spa several times and my massages have always been excellent. The facility is really beautiful and the locker rooms are well-appointed. The service at the pool is also impeccable. Kaitlyn is a sweetheart as is the gentleman whose name I did not get (Gerard?) who works at the pool. The last time I was there I took a nap on a lounger and when I woke up, someone had put a blanket on my feet so they did not get sunburned! The gentleman also cleaned everybodys sunglasses. The food and drinks at the spa are delish and served poolside. I was also very impressed by the high-quality products available in their gift shop. In particular I appreciated that they stocked Nordstrom-quality bathing suits in sizes ranging up to 2x. I cannot wait to go back to the spa!

Review №10

2024-03-31 20:56:55

My time at the Fairmont Sonoma Mission Inn & Spa was nothing short of magical. From the moment I arrived until the moment I reluctantly bid farewell, every aspect of my stay exceeded my expectations. With its luxurious amenities, stunning surroundings, and unwavering commitment to guest satisfaction, this resort has undoubtedly earned its place as a gem in the heart of Sonoma wine country. Whether youre a wine enthusiast, a spa aficionado, or simply someone in search of the perfect place to unwind, I wholeheartedly recommend making Fairmont Sonoma Mission Inn & Spa your next destination.

189 more comments

Review №11

2024-02-25 03:42:19

If I could give service 10 stars, I would. I was and am so thoroughly impressed by the level of service and customer service we received during our stay the last few days.CRAIG, is an absolute gem and was single handedly my favorite part about the trip. From the moment he met us at valet when we arrived, to setting us up with a fire out, s’mores kit, and a golf cart ride back to our room on our last night. He was so attentive and truly thought of everything to make our stay comfortable and enjoyable. The level of service he provided was UNMATCHED.Daniel, David, Emerson, and Ryan were also so incredible. We needed to use the golf carts often during our stay and they all arrived promptly with a smile and great conversation.Pat, the shuttle driver was an absolute DOLL.The hotel was beautiful, the restaurant was delicious, spa was so relaxing and wonderful, but the guest services staff was what made this experience so incredible.

Review №12

2024-05-02 23:38:58

I had to the pleasure to be at this hotel for a work function. The architecture of the building is amazing and the amenities are on par with all Fairmont properties. Please Note: that if you have trouble walking upstairs or can’t lift your suitcase without an elevator this historic building may not be the best choice for you.

Review №13

2023-12-20 19:29:27

What a beautiful property to stay at. Great staff and service.It was drizzling after checking in & they sent an umbrella to my room.Turn down service with slippers.Great bar tenders - service & food. Everything was perfect from checking in at the front desk. Too valet service and housekeeping. Yes it’s outside of town but they offer a free shuttle service.

Review №14

2024-02-14 05:19:36

Our family trip, eagerly planned from out of state, turned into a disappointment thanks to our stay at Fairmont Sonoma Mission Inn & Spa.Mineral hot spring, advertised as a signature experience, was the main reason why we picked this hotel. Upon arrival, we discovered it was unavailable due to maintenance. There was no prior notification, leaving us feeling misled and frustrated. Its safe to say, with this knowledge, we would have chosen a different hotel entirely.This wasnt just an inconvenience; it was a broken promise. A hotel that truly values its guests would proactively communicate such closures and offer some form of compensation, be it an upgrade or alternative activity. Unfortunately, Fairmont Sonoma Mission Inn fell short on both fronts.While we understand maintenance is necessary, the lack of transparency and customer care left a bitter taste. We cant recommend this hotel with such significant features unavailable and basic communication disregarded.UPDATE 02/02/24: The hotels executive assistant proactively reached out and addressed the original concern to our satisfaction

Review №15

2024-04-27 20:13:05

Service standards go above and beyond at this Fairmont property. Had the pleasure of having a wonderful server at Sante’, her name was Beatrice. For two mornings we had the pleasure of having been waited on by Beatrice. One of the mornings I was having a medical issue and she was attentive to our needs. The next visit she inquired about how I was feeling and I was touched by her sincerity. Poster child for Fairmont’s Heartist of the month!Sal Musto

Review №16

2023-08-17 00:27:06

We really enjoyed our stay here. Highlights of ours were the sparkling wine welcome, the fireplaces in the room, the board games and wine in the lobby each afternoon. It was a great experience that felt very small and cozy while its a large property. We loved having a patio so we could enjoy the beautiful weather too. Really enjoyed our stay! Only con for me was the shower head :) I feel like its always an easy update!

Review №17

2024-01-11 17:39:31

I recently had an unforgettable stay at the Fairmont Sonoma, which was made even more special by the exceptional service of the turndown team, and the helpful coordination by Karen Mendez.The teams meticulous attention to detail in preparing our room for the proposal was astounding. Their ability to create a romantic and intimate atmosphere with rose petals and thoughtful touches greatly contributed to the perfect surprise.Karen Mendez also played a key role in ensuring that our special plans were executed seamlessly. Her professionalism and dedication to guest experience were evident throughout our stay.The Inn itself is a beautiful haven, offering tranquility and luxury, perfect for memorable occasions. The staffs commitment to excellence was clear in every interaction, making our stay both comfortable and extraordinary.I highly recommend the Fairmont Sonoma Mission Inn & Spa for those seeking an exceptional getaway. Thanks to Karen and the turndown team, our engagement was everything we hoped for and more. We look forward to revisiting this wonderful place.

Review №18

2023-11-08 20:58:15

We were unsure of whether to stay at the Mission or to go downtown to the square and I have to say that we made the right choice by staying here. Rooms are beautiful and we were upgraded upon arrival to a suite. The grounds are serene and quiet, the pool is great and the spa is top notch. We took the free bikes for a day and toured around doing some wine tasting, which was perfect especially since the bikes are as nice as what we had planned to rent in town for $100. Overall had a great time and really appreciated how kind and helpful the staff is.

Review №19

2023-11-05 17:30:46

Came for a long weekend of wine tasting. The first night our AC didn’t work and it was 80 degrees in our room. That was fixed by the second night. We have stayed in many historic hotels and this one is definitely dated. The service was amazing, the concierge, Angelica, and the grounds keeper, Anne, had many great suggestions for us. The hotel and restaurant staff were also super attentive and helpful. We experienced top notch service all around.

Review №20

2023-11-27 03:06:30

2 stars for the spa, 4+ for the hotel.We have been coming here for 8 years and every time the spa gets worse and more expensive. A lot of the latest cuts seem to be for a reduction in staff, and are fine in isolation, but combined really damage the experience and you are no longer getting the premium product you are paying for.In no particular order, spa check in is now through the spa store instead of a dedicated desk, no longer assigned a locker with specific shoe size (some visitors will get uncomfortably large slippers), no more pool noodles in the relaxation pool (good luck meditating unless you have high body fat), bathing ritual shower continues to only have 2/4 water stations working, pre spa showers removed privacy curtains and only 2 basic jugs of scrub in the center instead of 1 per shower, sauna has cracking floors with dangerous splintering sections, the relaxation room now has single TV with exposed wires and generic video that requires you to find staff while it regularly freezes or stops playing, they no longer offer couples massages, and no sign explaining bathing ritual or enforcement of quiet zones.Receives 2 instead 1 of star because new seat reservation system is nice, and the snacks/spa water were good. The few staff that where there were attentive and great once you could locate them.As of now, the spa does not meet Fairmont standards, and I suggest relaxing elsewhere.Hotel staff and grounds were excellent as always. Very festive for the Christmas season.

Review №21

2023-08-06 22:36:43

From the moment we arrived, the attention to detail and service was exactly what we would expect from a Fairmont hotel. The staff were all professional and so welcoming. The hotel graciously upgraded us to a Mission Spa Suite which was spacious, well kept and in a quiet location on the grounds. The resort pool was not busy and a comfortable temperature although showed some signs of age/wear. The poolside menu was tasty for a warm day in the sunshine and there were no shortage of available umbrellas for shade, when needed.We thoroughly enjoyed our experience at Fairmont Sonoma Mission Inn and will certainly visit again!

Review №22

2024-01-22 00:10:32

We were so excited to try this spa for my sister’s 30th birthday but unfortunately we were disappointed. The facilities are dated and massage was awful. Would not recommend.

Review №23

2024-03-25 16:23:56

Love the Big 3 Room for doing events at the Fairmont Sonoma! Our #SIFF Awards Brunch in the room on Sunday was exceptional! Honored to once again name the winners of the 7th Annual SIFF Wine Awards that morning, too!!!

Review №24

2023-08-31 15:32:06

Love the grounds, comfortable rooms although ours was quite small. The afternoon wine tasting, the staff and the welcome drinks gives a very welcoming and relaxed atmosphere.The pools can be more modern but its quite clean and the waters very warm which I liked. There are two warmer pools than the main too.

Review №25

2023-10-23 23:19:27

We wanted to get out of town for the weekend even though we are only 45 min away and booked that morning with chase rewards. Had a lovely time with the family. Two young children. We got a room with a fireplace and they “camped” in front of it with sleeping bags. Seemed to enjoy that more than a double bed room and got us a king sized bed and extra room because only one bed in the room. The pool is great, the food was fantastic and they had a really fun band (Royal Jelly Jive) play on Saturday night with a food truck and fire pits with s’mores. Even better, when booking with Chase we received $100 credit to use on site and free breakfast.We will definitely be back.

Review №26

2023-08-26 16:48:37

A great place to visit! My wife and I, who a year ago moved to Santa Rosa, made a visit here to tour the grounds and take in some local music. We were joined by Ann Ellsworth. Ann guided us through with a first stop to fill our glasses with wine being showcased. The lobby rich in decor and floral offered board games and seating areas for the whole family to enjoy. We sauntered through the spa, pools and gardens. Ann shared her knowledge of the grounds including the iconic water tower. Furthermore, her green thumb was present throughout the grounds since she and her team are responsible for them. All the staff members we met were delightful. We settled in at the outdoor music venue listening to sing along classic rock songs that lifted everyones spirits-both tangible and intangible. Anns energy is a blessing and complements the relaxed wine, food and music community that is represented eloquently at The Sonoma Mission Inn & Spa.

Review №27

2023-11-22 06:04:50

What a wonderful, chilled Fairmont experience. Thank you to the whole team for looking after us so well. In particular top drawer customer service from Craig in guest services and the lovely Ann the gardener! Thank you for your top tips and transitioning into our personal travel consultant when we most needed you.

Review №28

2023-09-30 22:09:12

What a wonderful experience! The entire team were absolutely fantastic and it made for a wonderful experience for me and my wife. Great rooms, superb grounds and the staff were superb. I have to give a particular shout out to Tasha who was working in the restaurant the night we were in there (she normally worked in group catering). She was pleasant and seriously switched on, I hope the company is doing what they can to develop her career (having met the General Manager (an excellent chap), Im sure they are) as she was seriously competent.

Review №29

2023-11-29 06:24:55

Exceptional service by staff, restaurant dine-in experience was amazing! Great food, amazing staff and hospitality.Eric and the other guy in the lobby was super helpful.Wish the swimming pool reheating system worked, except that one., it was comfortable stay.

Review №30

2023-09-08 00:24:26

I wanted to take a moment to express my heartfelt gratitude for the exceptional experience my family and I had during our recent stay at your property to celebrate my birthday. Without a doubt, this has been one of the best stays weve ever experienced at any Fairmont property.From the very beginning of our visit, your team made us feel incredibly welcome and valued. The bell and valet staff were not only helpful with our luggage and car but also set the tone for our entire stay with their warm and attentive service. The welcome drinks upon our arrival were a delightful touch and immediately made us feel at home.Although we had to wait for our rooms to be ready, we appreciated being able to explore the property and its amenities. Your willingness to accommodate our request to have our rooms on the same floor as my family exemplified your commitment to ensuring our comfort and convenience.The vast courtyard was a serene spot for us to relax and soak in the beautiful surroundings. The wine tasting in the lobby was a lovely experience and got us in the mood for the rest of our stay. Upon entering our rooms, we were pleasantly surprised to find complimentary bottles of wine waiting for us, which added an extra layer of luxury to our stay. The birthday amenity you provided was a thoughtful and touching gesture that made my celebration even more special.Our dinner reservation at Sante was nothing short of spectacular. Gabe, the F&B manager, went above and beyond to ensure that we had a dining experience we will never forget. The food, from the fresh Pacific oysters to the main course of lamb rack were all incredibly scrumptious and paired perfectly with the recommended wines. The surprise Michelin dessert, accompanied by a heartfelt rendition of the birthday song, truly made this evening one for the books.After a delightful meal, we had the pleasure of enjoying a relaxing swim at the tower pool. It was a was the perfect way to cap off an extraordinary day of celebration.Our time at your property was truly remarkable, and your teams dedication to providing exceptional service did not go unnoticed. This experience has left a lasting impression, and I cant wait to return in the future. Your attention to detail and commitment to guest satisfaction are truly commendable.I am already looking forward to our next visit, and I can confidently say that Fairmont Sonoma has earned a special place in our hearts. Thank you once again for making my birthday celebration one for the books.

Review №31

2023-06-01 19:19:29

I think whats best about this hotel is a) the staff, b) the grounds c) the pool and d) the recommendation of a driver. From my first call, I was treated in a welcoming and professional manner. It made a real difference. The pool is heavenly. The grounds are well maintained and a pleasure to visit.We were referred to a driver who was absolutely terrific. It made our experience just lovely.

Review №32

2023-10-19 00:07:21

Perfect honeymoon hotel! Service has been amazing and made to feel like special guests. Rose petal arrival and open log fire! Spa is beautiful and we are throughly enjoying our honeymoon with you guys! Laura & Christopher Berrie

Review №33

2024-04-23 17:02:47

Great spa, awesome food, beautiful room and premises. Hot springs heated pools and, of course, Sonoma.

Review №34

2023-06-27 16:23:06

This has been by far one of my favorite hotels Ive ever stayed at. The only thing bad about my short trip is that I couldnt stay longer. The service was above in beyond! From the front desk, valet, room service and the restaurant servers. A special thank you to Molly and Karen at the restaurant ❤️ the service and food was great! My room was perfect. I can not wait to return and tell all my friends and family about this resort.

Review №35

2023-10-24 22:36:00

I have to say im most impressed. We had signed up for a medical conference that was to be hosted at the hotel. Prior to it we cancelled. The cancellation got a bit lost in the cracks but the management arranged a full refund and 50% off stay gift for us to come visit. Thats pretty cool :) Thanks guys!

Review №36

2024-02-26 14:18:19

Simple but well appointed rooms, clean, helpful staff. Spa pools are great.

Review №37

2023-10-09 18:26:22

This place is first class. The location is amazing. Very close to everything. We took advantage of the resort bikes and went all over per the bell desk advice and it was perfect. There was wine tasting in house and music outside with plenty of chairs. The restaurant near the pool was amazing. I booked the room a couple months in advance and tried to book a massage but it was full so I put my name on a waitlist and they even came through with that. The spa is beautiful and everything was well maintained. A perfect getaway weekend!

Review №38

2023-12-08 07:16:07

Excellent experience staying and dining here. They went above and beyond to make sure we had a great time. Everyone there was super friendly. Thank you for taking care of us.

Review №39

2022-10-09 22:23:07

The customer service was great. The employees work hard at this location which stands out in the service industry.We did have issues with a pending charge on our bill and found self-parking difficult.Our room was much smaller than we anticipated. So small that we didn’t spend much time in it because it felt claustrophobic.The spa was MUCH better than I expected. I should have revolved a half of a day at least to enjoy the hot springs pools. Bring a bathing suit because the pools stay hot even in early fall.The grounds are gorgeous yet the hotel is not close to downtown Sonoma which was problematic for us. We were glad we didn’t spend the whole vacation there.They have live music on weekend nights which was a nice touch.It’s great if you are going with a group of friends.

Review №40

2023-05-29 01:01:53

We stayed here over Memorial Day to celebrate Sarah’s birthday and it was a huge hit!!! The place is active and festive and has Tesla chargers everywhere for us. The gym was large, the breakfast was awesome (watch out for the hot sauce!), and there is a coffee bar open too which is a nice touch! We spent an afternoon at the pool bar too and we highly recommend this spot for sure!!!

Review №41

2023-11-14 07:01:37

We spent a day here. I think well rate higher after spending a night here. On the outside, it certainly looks less luxurious than your average Fairmont, but were all about whats on the inside.Extremely friendly staff, so its very promising...

Review №42

2024-02-14 16:17:27

This resort is magical. If you’re going for the spa, know that there’s an additional fee to use it!

Review №43

2023-09-25 14:55:26

Great place! They were laying a bit in available service staff to man the bar. The pool scene is cool. Large property that is well kept. Bar tender was extremely nice and great service.

Review №44

2023-09-12 00:14:41

We love the Fairmont Sonoma Mission Inn and visit as often as we can. The hotel itself is a beautiful property and their staff always go above and beyond for us! They are accommodating and thoughtful. I highly recommend this place and we can’t wait to return!

Review №45

2023-07-29 00:22:41

5 Ladies here celebrating a milestone birthday of 2 of our friends. We dined here last night, and today we have enjoyed a full day at the spa. The restaurant, our waitress Melisa & Jessica were insightful, catering, and made our evening unforgettable and so was our sommelier. The spa, the staff (Barbara-Babbs, Katlin & Girard….OUTSTANDING) the layout, everything about this place has surpassed our expectations. We absolutely love it here, and we will plan to return again very soon. We will definitely refer friends & family. We are leaving the spa relaxed, feeling light and refreshed. What an amazing day this has been. Thank you! - The girls who wine.

Review №46

2023-07-27 20:09:37

I stayed here during the wildfires in 2017, and the staff handled the chaos so well. Despite being short staffed (since many staff couldn’t get to work because of the fires), the staff made sure everyone had meals and were comfortable and safe. I was so impressed by the staff.

Review №47

2023-10-02 04:42:27

We were treated like royalty at Sonoma Mission Inn this weekend! It began with a personal welcome note and bottle of champagne from General Manager Edward Roe. He welcomed us back (this was our third annual girls weekend). He even decorated my sisters room for her birthday! Thats what I call service.The breakfast was healthy and delicious and the staff paid close attention to our coffee and mimosa refills! We met in the bar each evenings for cards and laughs and the wait staff was kind and attentive there too. Finally, the evening music, food truck and complimentary wine tasting was so fun. No need to ever leave the grounds!We did want to explore, however, so Fairmont staff booked us at a fantastic Kenwood winery, VJB Winery in nearby Kenwood. We were treated to an amazing 5-glass tasting with cheese and small plates to accompany it. Ill definitely be sending friends back there.Finally do not miss the morning hike with Ed! He took us to Jack London State Park and told us amazing stories about the authors life and writing as well as the grounds. It was an easy hike for all levels and he was such an informative guide.with fantastic stories to share.Finally and possibly most important, the staff at Fairmont Sonoma Mission Inn seems to really enjoy their work. All of their interactions with us (and each other) were positive and upbeat. The answer is always yes and with a big smile. A true testament to a well managed and cared for staff. We cant wait to return next year!

Review №48

2023-02-19 21:13:39

Exceptional customer service. Beautiful hotel and grounds. The only reason I gave a 4 star review is that the main pool not warm enough for winter temperatures. We were offered a $50.00 each option at their spa pool; didnt seem right after paying $600.00 plus for one night.

Review №49

2023-02-08 22:03:37

We are loving our stay here! Everything is impeccable and of great taste! The bedroom is fantastic with a jacuzzi and fireplace! The staff is incredibly accomodating and friendly. Chardonnay, hotel dog, is very sweet. Well have to come back with our kids soon!

Review №50

2022-12-02 03:53:48

I won a trip to the Fairmont and it was So Amazing! They had Everything here that is in a high end resort that you want! Everyone was outstanding that worked there. I would (and will) return when the weather is better. It was raining when I went but was Really cool because the room had a fireplace in it! We go out to a nice dinner and come back to the room to a warm fireplace! It was a Great stay! Stay here if you can, you will Love it!

Review №51

2023-01-16 20:41:42

We had the lamb chops and roasted vegetables and a salad, served family style. We paired this dinner with vodka martinis. The food and cocktails were delicious. The service was good, except it took a long time to get our drinks. This place would be great for dinner, but not an intimate one because the tables are so close together that we could hear the conversations of the tables next to us. We felt compelled to strike up a conversation with the strangers sitting next to us because it felt like we were all sitting at the same table.

Review №52

2023-12-17 01:27:58

Beautiful resort! Great place for holidays with cute decor. Very cozy atmosphere. Highly recommend!

Review №53

2022-08-30 17:30:56

What an amazing resort!! You never have to leave the property, so it’s the perfect place for a romantic getaway. Great food, beautiful wine selection, and top-notch service.The rooms are all very clean and handsomely appointed. The mineral bath pools are also a special treat—very soothing.We look forward to many more years of memorable stays, and thank you to the SMI team for always going above and beyond!

Review №54

2022-11-28 01:26:12

Beautiful hotel run by an excellent team. High work integrity and effectiveness shows not only during day-to-day interaction but also how the team shows up to work on issues. We stayed there during the Thanksgiving long weekend. When the waitstaff at Sante (the restaurant) got a bit behind orders during Thanksgiving dinner, Justin, the Director of Operations, stepped in and helped out. The amenities are great, including the spa and heated pools, and the food is of high quality. Well be back.

Review №55

2022-10-24 01:00:58

A dream of a hotel! We arrived to Sonoma for the first time, and from the start of the visit with the concierge, to the end of our stay, everything was absolutely phenomenal. Delise at the front desk is amazing, as well as Michael at Sante restaurant, are 2 wonderful people that welcomed us in so much warm and care. The grounds are beautiful, so well maintained, with plenty of fire places around. There is free coffee and tea around the main fireplace, with relaxing music every morning. On the weekends they have live music with a wonderful food truck. Every afternoon they are having free wine tastings! Our room was amazing, renovated and clean with a cozy real wood fire place. The location is very convenient and close to everything you might need, including wineries. Hands down, this was one of the most thoughtful and fun hotels weve ever stayed in! Every person in the staff is friendly and making you feel at home. Worth every single penny. We will come back here without any doubt. Thank you!

Review №56

2022-10-22 15:47:17

Great service, and lovely food but the hotel looks tired. Everything needs a paint. Esp the spa area! The whole spa needs a revamp. We had to pay $75 for a day pass and the saunas weren’t working. The indoor hot spring area really needs some maintenance and care if you expect people to may for a day pass on top of a $200+ treatment. My massage was average. Wouldn’t recommend

Review №57

2023-04-03 21:12:56

My wife and I have been coming to the Sonoma Mission Inn for over 25 years. It is rare that a reviewer can make the claim that a 5-star resort is even better today than it was five, ten or even 25 years ago. Sonoma Mission Inn is that rare property that excels in every way that matters. The staff is confident without being snobby, conscientious without being obsequious. You can tell that they take their jobs seriously, care about each other and are happy to be working there. Some of the staff have been there for over 30 years, which is astounding, considering how stressful the service industry can be - especially at the high end. That is a sign of strong leadership, great hiring practices and a sense of purpose.We stayed in the Mission Suite which is a beautiful, large-sized room with a real wood-burning fireplace. They provide a burlap sack of wooden blocks that you conveniently drop onto the grate light once and catches fire quickly. The fire lasts a good 45 minutes.The canopied bed is incredibly comfortable, although if you have short legs, youll need the wooden stepper they thoughtfully place just underneath the bed (ideally, there should be a second stepper on the other side but I was tall enough not to require one). The room is really well-designed. There are two sinks with ample elbow space. To the left, a good sized standing shower with plenty of shelf space to place your shampoo, soap and conditioner. And if you forgot them, no problem: they provide plenty of these products (as well as a hair dryer). The toilet is secreted behind a door and not visible from the bed. There is a beautiful bathtub with jets and free personal care products in the center third of the room which we did not take advantage of.We got some use out of the balcony which is appointed with a chez lounge, a wrought iron breakfast table and two wrought-iron chairs. Perfect for morning breakfast or a late afternoon glass of wine.The grounds are beautifully designed and expertly maintained.The dinner we had at Santé included the single best steak dish I have ever eaten: Wagyu Chateaubriand with a bordelaise sauce (which we split). Just wow. I initially balked at the idea of ordering the mashed potatoes but deferred to my wife who loves her potatoes (and to Dennis the server, who strongly recommended them). They were right. To round it out the broccolini was delicious. Prior to the main courses, my wife loved the caviar appetizer and I enjoyed the boudin with quail egg.This was a special occasion for my wife and me. An anniversary. And SMI more than delivered for us. Now, 24 hours after returning home, I have decided that I dont want to wait for another milestone to return to the Sonoma Mission Inn. Instead, I will look forward to making the very occasion of being a sufficient enough reason to go.

Review №58

2023-08-31 18:35:09

Love the lobby and the outside areas. Friday night music is the best! Rooms are ok. Pools are wonderful. Service in bar is inconsistent but friendly.

Review №59

2023-02-11 20:28:28

We had a great afternoon at the Fairmonts spa! We had massages at 3p but went early to hang by the pool and enjoy the bathhouse. We went on a cooler February day but still enjoyed every part of the spa as the outdoor pools are heated to 98°. The bathhouse hydrotherapy was such a great way to start the afternoon and relax. And our massages were both excellent. Cant wait to go back!

Review №60

2023-07-14 04:54:38

A gorgeous historical estate not too far out of town. All of the pools are sourced from a mineral water spring. Brittny at the main pool is one of the most gifted hospitality workers I’ve ever been blessed by (don’t miss out on the piña coladas). Sharon in the spa delivered one of the most genuinely relaxing and thoughtful facials I’ve ever had. All in all it’s worth every penny.

Review №61

2024-04-22 19:20:16

A beautiful hotel with excellent service. A very enjoyable stay in Sonoma.

Review №62

2023-09-20 06:03:54

Best hotel in wine country. I recommend this hotel to anyone who wants a great experience in Sonoma. Great restaurant here too. Has natural hot spring baths!

Review №63

2022-01-24 06:12:00

We just stayed there this past weekend and you can usually count on the Fairmont Sonoma mission inn spa to be pretty consistent, high-quality, and a positive experience.The grounds are beautiful and the hotel staff amazing. However, upon my arrival, I was surprised and startled because I felt that the valet who approached my car and window was not masked and you would think that due to the sensitivity of Omicron, I thought that he would’ve at least approached my car with a mask on since I had a mask on. That was not a great start to my weekend.The arrival then at the front desk was very positive and hospitable as I was approached with a glass of champagne and the gentleman kindly accepted my request to be on a lower level so that we didn’t have to climb as many stairs in that building. It’s something to consider if you have trouble climbing stairs as there is no elevator in that building.The room was beautiful, however I did not get a great night sleep, and paying $500 a night at a luxury hotel and for the bed to be lumpy and uncomfortable is unacceptable. I let the front staff know the next morning and they kindly removed $100 so instead of $500 it was $400 for a bad night sleep. I really hope they upgrade their beds. We booked massages and the spa was amazing and I highly recommend the spa even if it’s for the day and you sleep somewhere else.

Review №64

2023-09-19 13:22:09

One of the best hotels you will find. The rooms, service, Assocaites, and location truly cannot be beat! Thank you for always making our stay so special and memorable.

Review №65

2022-04-08 04:33:33

We had a great stay. The grounds are beautiful and well kept. The staff, particularly at the front desk, were really helpful. There are usually tastings in the lobby in the afternoons. Our room was clean and comfortable. It’s a short distance from the square but there are bikes available and a courtesy car that runs in the afternoon and evenings. Would stay here again.

Review №66

2022-08-04 23:08:21

Getting to work with the Fairmont team, specifically Debbie and Tracy, made our entire wedding planning experience so seamless! What an experience. Both ladies were incredibly helpful from the first meeting on-site, guiding us through all the decision-making, and helping us bring our Welcome Dinner and Wedding Day visions to life. Having our Welcome Dinner at the Fairmont was the best decision since the exquisite aesthetic, service and style of food carried from day to day. Both of our families and guests were so warmly greeted upon checking in and our guests felt so pampered with the many amenities that Fairmont Sonoma had to offer during their weekend visit. Our families were catered to and with all the hustle and bustle, the Fairmont staff ensured we had everything we needed throughout our stay from in-room catering service to assistance with all our wedding items being shuffled around. The Golf Club was the perfect venue in that it provided an outdoor and indoor experience from ceremony, cocktail hour and dinner. Whether it was dancing the night away or coveting the dessert bar to lounging by the fire pit with a cigar, it couldn’t have been a more perfect night with all of our loved ones. My husband and I only wished that the night would have lasted forever.

Review №67

2023-01-18 21:34:43

The Fairmont Sonoma Mission Inn is a fantastic hotel that offers its guests a luxurious and comfortable stay. The hotel is located in a beautiful setting, surrounded by the stunning Sonoma Valley, and the architecture and design of the hotel are inspired by the original Spanish mission.The guest rooms are spacious and well-appointed, with high ceilings, large windows, and comfortable beds. They are also equipped with all the modern amenities you would expect, such as flat-screen TVs, complimentary Wi-Fi, and mini-fridges. The bathrooms are large and well-stocked with high-quality toiletries.The hotel has a wide range of amenities, including a full-service spa, a fitness center, and several swimming pools. The spa offers a variety of treatments, such as massages and facials, and the fitness center is well-equipped with cardio and weightlifting equipment. The swimming pools are a great place to relax and soak up the sun.The hotels dining options are also excellent. The restaurant serves a delicious farm-to-table cuisine, featuring fresh ingredients from local farms and suppliers. The wine list is also impressive and features a wide variety of wines from the Sonoma Valley.The staff at Fairmont Sonoma Mission Inn are friendly, professional and always happy to help. They are always willing to provide recommendations and assistance, making sure that you have a great experience.Overall, the Fairmont Sonoma Mission Inn is a great hotel that offers guests a luxurious and comfortable stay. The location, facilities, amenities, and service are all exceptional, and I highly recommend this hotel to anyone looking for a high-end getaway in the Sonoma Valley.

Review №68

2022-09-15 17:26:04

Myself, some colleagues, and some of our best clients came into town for a large event. We obtained a room block at the Fairmont Sonoma, and also planned a dinner and cocktail hour in their Harvest Suite for a large group. Cecilia was fantastic and very understanding of changes being made during the planning process. During our dinner event, Brian was excellent. He communicated perfectly and went above and beyond to accommodate dining outside while it was getting dark. Mckayla and Tony also provided great service during our dinner. All around a great experience at the Fairmont Sonoma

Review №69

2023-06-04 14:43:37

I won this experience at a charity event back home in Arkansas. The planning team and hotel staff were top notch throughout the entire relationship.This was our 5th wedding anniversary celebration. We havent traveled like this since COVID and my wife was impressed by how attentive the hotel staff was.I had a dungeness crab benedict one morning that was delicious at Santé.All in all, we had a pretty full wine tour schedule which made this a great anniversary and vacation.We will definitely be back with friends/family.

Review №70

2021-10-03 00:57:56

This hotel was stunning! You feel like you’re in a little corner of paradise while walking around the property and enjoying all of the amenities and surrounding areas. We came for a wedding and had a lovely weekend and would totally recommend this hotel, as well as the food that is served on site! We got lunch at the restaurant adjacent to the pool and the Bay Shrimp Sandwich was SO GOOD! The truffle fries are also incredible.

Review №71

2022-08-28 03:20:40

I just celebrated my 10 year wedding anniversary at the Sonoma Mission Inn. My husband and I were delighted that the staff noticed my note and surprised us with a plate of macarons and with the a beautifully written message on the plate. The room we stayed in was light and airy facing beautiful oak trees with the sound of glowing fountains. We couldn’t have been more pleased with our stay at this historic landmark. This is a must if you are looking for a warm relaxed wine country experience! Highly recommend!

Review №72

2022-07-25 22:47:15

Up there with the best experiences I‘be ever had at a hotel, anywhere in the world. The hotel is first class, from facilities on offer to comfort of room, guest experience is u real here. We enjoyed time by the pool, a day at the spa, great service from the bar and bike hire when required. Can’t recommend this place highly enough.

Review №73

2021-08-17 19:31:29

The entire experience was great. People at the front desk were on top of their game. Polite to every person who came to them. We were given glasses of good bubbly right after check in. They provide a complimentary wine tasting event in the late afternoon/early evening in the lobby. The valet people delivered our luggage to our room promptly and were also very kind. The facility was beautiful and would definitely be able to accommodate larger groups comfortably (they have games and fire pits set up with many chairs all across the front lawn, encouraging social interaction). The restaurant they have here, Santé, is phenomenal. The room was very clean and came with a complimentary bottle of wine. We ordered a room service breakfast and it was very well done! When check-out time came, we were able to do so through text message and they emailed me my invoice. Could not have been more convenient and simple. The only thing that came as a slightly unpleasant surprise is that the valet will help you with your luggage, but there are no options for valet parking. Only self-park. Would absolutely come back to his hotel!

Review №74

2023-01-02 05:02:37

Stayed here a year ago but after a nite at the Arizona Waldorf Astoria Biltmore, over Christmas, I had to post this review.Food, room & customer service at the Fairmont was at the level at luxury hotel should be!Their spa grounds are amazing and have ruined me. Soaking pools with relaxing music under water and a whole bathhouse experience. Definitely get the day pass!!Came here on a girls trip and will bring the family next time… maybe :)

Review №75

2022-08-01 23:51:25

We chose the Fairmont for our orthodontic conference four years ago and could not be happier that we did. We JUST completed our conference weekend and everything was over the top incredible. The food... the FOOD! AMAZING!! All of our attendees were simply blown away with the spreads (off site, on site, breakfasts, catering). I know this team is recovering from the pandemic and they still absolutely pulled it off in every way - from the way we were greeted, to staff saying hello to us around the grounds, to the cleanliness and hospitality. We would go back again in a heartbeat.This property is special - older and has character. Simply beautiful with so many activities and a short drive to downtown. We highly recommend the Fairmont Mission Inn and cannot say enough about Patti and her staff. THANK YOU so much for giving 300 orthodontists and their families the most incredible memories - and for treating us so kindly! WELL DONE!!Dan and Julie Rejman

Review №76

2022-08-13 19:29:02

The rooms and grounds are dated. Building and hallways need repair and fresh paint. Beds were comfortable and bathroom was ok. Has room unit AC that made ticking noise all night. Poolwas full of children with no adult only option except for and extra fee at spa for a day pass which we couldnt even get and were put on a waiting list. We tried to relax at the pool but when the yard guys started mowing and blowing at noon on a Saturday that was it for me. It is not a five star hotel, far from it.

Review №77

2022-09-16 00:54:12

Manager Edward Roe went above and beyond to make our stay memorable. The grounds are wonderful and the staff made us feel at home. We return yearly and that will continue. Excellent location near restaurants but away from the town square, clean and spacious rooms and the proximity to top notch wineries make this property a must visit!

Review №78

2021-01-11 04:11:11

A wonderful gem in the heart of Sonoma. The hotel is very well run, it feels very safe mid-pandemic and all the staff is pleasant, professional and attentive. We stay there often and enjoy each of our trips. The pool is kept at the perfect temperature the winter, which is important to us. We are also grateful for the electric car charging stations, and the food is consistently amazing, as are the rooms and amenities in general. The atmosphere around the grounds during the evening is peaceful and romantic. There clearly is a lot of history around the property, yet it still feels hip and contemporary. Overall, top ratings in every category from where we stand.

Review №79

2018-10-03 21:00:02

Our stay at the Fairmont was perfect was start to finish and I couldnt rate them highly enough. Our room was beautiful, clean and spacious. The pool area was really nice and open 24/7, as was the gym. The wine tasting in the lobby each day was really enjoyable. We went on one of the guided hikes with Sally and enjoyed it very much - some nice morning exercise combined with fantastic scenery and history about Sonoma. Staff were all extremely friendly. The most wonderful stay!

Review №80

2022-07-14 20:18:56

Great food. Beautiful grounds. Amazing staff! Everyone smiles and is super helpful and welcoming: Veronica B. and Josh in Banquets, Juanito & Louie in Housekeeping, Faye at the concierge desk, and too many others to name. This resort is the best!

Review №81

2023-08-12 04:49:22

Dual birthdays celebration — Aunt Madeline’s a tender youthful 86 today!! So grateful to get to celebrate #familyher and me in such a special way: a day at Sonoma Mission Inn’s renown spa!! From warm & gracious welcome to our spacious cabana, delicious lunch, & extra thoughtful touches, it was *the* perfect day!! Extra special shoutouts to Talia, Gerard, & Katelyn as well as our masseurs Rodney & Bryce — thank you for treating us so well!! #norcal #sonoma #celebrations #birthday #spaday #massage #fairmont

Review №82

2022-02-20 21:26:52

Recently spent the weekend at this wonderful property and already counting down the days til I can go back. Everything about this place was magical. The rooms were so cozy and charming, the lobby was warm and inviting, and the spa…yes please!! The staff were all very accommodating and kind and really went out of their way to say hello or ask if we needed anything. Also had the chance to meet the GM of the property during one of his walk throughs and he was so nice and approachable. Can’t say enough about my time here- we WILL be back!

Review №83

2022-04-15 20:43:17

Hosted our Board of directors meeting here. and it was short notice. Great location and beautiful hotel. The event and hotel staff were wonderful to work with. They made sure our group was taken care of every step of the way and made it so easy! They knocked it out of the park! Would definitely recommend the location!

Review №84

2021-11-16 00:19:54

Stayed two nights. I requested housekeeping and was politely denied. I understand it’s a covid “policy” to only clean rooms every other day, but if I’m paying top dollar at a “five star” hotel, I expect my room to be cleaned when I request it. Rooms are small. Our room smelled like sewage. We initially asked the front desk to help us change rooms. Of course, they refused saying they were fully booked. The spa is $50 for a day pass, except we were told we had to leave by 1pm. We expected natural spring water in the spa, couldn’t tell you in full confidence that it was hot spring water. There were some bright spots. The property is nice, and the location is not too bad.

Review №85

2021-07-28 19:19:58

I really love visiting their spa! They have great services, amazing warm pools, the atmosphere is very relaxing and the grounds are beautiful. I have been to the spa several times and I really enjoy the bathing ritual. Ive gone for my birthday for my anniversary for my friends birthdays and just because it was a Monday.They have many great services at the spa. I have had a massage there before and it was fantastic. Did I mention you get a robe and slippers to walk around the spa in. Everyone gets a robe and slippers.Every time I go we do the bathing ritual then possibly have a massage, or take a dip in one of the warm pools and then probably have a bite to eat, then probably go back and one of the warm pools. I had a water technique class there once before in their warm pool that was so much fun. In this particular pool they have underwater speakers that plays beautiful music.There is a lot of seating and different seating options. They have a lanai upstairs and gazebos you can rent or just regular seating that I dont believe you have to reserve first come first serve and they do have two hot tubs. One inside and one outside. The food options are minimal at the spa but all options are fantastic. The food options I remember are a burger, salad hummus dip platter. Also all throughout the grounds theres beautiful landscape. They all have beautiful flowers and the wind really doesnt get inside too much because of the way that it is set up.Writing this review makes me want to go right now!

Review №86

2023-01-23 04:20:56

We loved it here. 1st class service & super relaxed atmosphere. If youre not staying here, you can still get a day pass for the spa. Youll love it.

Review №87

2022-03-04 20:05:08

During a recent trip to the area exploring wineries, a buddy and I opted to stay at the Fairmont Sonoma Mission Inn & Spa and I have to say it was a great call. Upon check-in at the front desk, the GM of the Fairmont personally greeted us and offered some complimentary sparking wine. We were then escorted to our room to settle in and relax.After getting settled, we headed down to the lounge area and enjoyed some delicious selections off their well curated wine list thanks to their sommelier offering some suggestions once he ascertained where our palates lied. There are several outdoor spaces to relax drinking wine, some near fire pits; however, we opted to stay inside because it was a bit cool outside.The room was very clean with a nice historic charm to it; however, there were still enough modern touches to make it technology friendly. The beds were comfortable and offered a peaceful night of rest before heading out to more wineries the next day.I would definitely return to the Fairmont for a stay the next time Im in the area.

Review №88

2023-08-24 20:52:45

The spa and service is unlike any other! We felt so cared for - A big shout out to Babs at the spa for the care and kindness! 10/10!

Review №89

2021-03-30 11:28:18

Beautiful grounds and caring staff. Lots of flowers in bloom (early in Spring) so I photographed the hotel, unusual for me.I didnt like my room. Bathroom double doors did not provide complete privacy because there is a big opening where they meet in the middle and they are translucent. The exhaust fan was not working. On the plus side was a comfortable king size bed and a complimentary bottle of wine.The hotel restaurant was too expensive. I paid $19 for bacon and eggs. However, food was good and restaurant staff was friendly and efficient.

Review №90

2022-11-03 15:28:09

The General Manager, Edward Roe, is clearly the reason standards and quality of service remain high at the Fairmont Sonoma Mission Inn & Spa.I would recommend the Fairmont under his leadership any time. Rooms are clean, amenities vast, staff courteous and attentive. Not to mention it’s nestled in the beautiful town of Sonoma.Above and beyond would not magnify the experience. I look forward to my return during the holidays.See you there!

Review №91

2021-12-23 21:24:21

I think all the reviews here are pretty much true, the good and the bad. The property is beautiful, historical and quiet. The spa facility is really nice and you can spend a day there just relaxing. It is true that the place a little run down and the room is underwhelming for the price. The staff are very friendly and helpful. Food is good.

Review №92

2023-01-06 23:09:02

Where to begin, it’s a beautiful place, it has everything to make your stay pleasant, even that it was raining these days and I couldn’t enjoy all that they offer in the exterior, it is a great and beautiful place, everyone at the staff is so nice, excellent customer service.For the wine tasting and for me being a not wine drinker, it was awesome, all the history, geography and all that information that is related to the make, smell and taste of the wine is incredible, the food… OMG, first time trying duck and the 7 day dry Aged Duck Breast is completely delicious, definitely a place to visit again, is a little pricey but definitely worth it.

Review №93

2022-07-14 04:17:59

It’s our 2nd time at Fairmont Sonoma and we had a fantastic time just like the first time we visited last year. We stayed at one of the luxurious suites called “Mission Suite Spa” with a nice balcony which overlooks the lush gardens and towering trees. When we checked-in to our beautiful suite, we were warmly greeted by a bottle of my favorite sparkling wine. The suite features a work desk, sofa bed, and comfortable king-sized bed. My personal favorite feature in the whole suite was the oversized jacuzzi tub with complete spa products at your disposable.Our fur baby Maple was so comfortable throughout our stay and the super pet-friendly policies make traveling with our little dog Maple so enjoyable, and their impeccable services make every stay a memorable experience.Further, I cannot write a review on the Fairmont Sonoma Mission Inn and Spa without talking about its natural geothermal mineral waters. This Fairmont gem is one of the only resorts in the county with its own source of geothermal mineral water, which proved to work wonders on our aches and pains. It wouldn’t be a great stay at the Fairmont Sonoma Mission Inn without treating yourself to an unforgettable spa day and taking advantage of all the other treatments the facility has to offer.Now, anyone visiting Wine Country must sample some of the local vineyards. Luckily for us, the Fairmont Sonoma Mission Inn brought the vineyard experience to us during our stay. The hotel offers its guests daily free wine tasting (yes, you heard correctly). It was such a treat getting to sample some of the hundreds of local vineyards from the comfort of the hotel’s lobby. If you are a wine lover like I am, make your way to the hotel’s lobby every day from 4:30-5:30 for this wonderful wine tasting offering.Last but certainly not least, I must mention the hotel’s amazing selection of dining options. For starters, I am a huge fan of breakfast and love getting my day off to a great start. We had a wonderful breakfast every day at Santé, a AAA Four Diamond Award which serves the culinary magic of Sonoma ranging from local produce, meat, seafood, and of course: wine! Dinner was fantastic too and food was delicious and after our dinner meal, we wandered over to 38 North Wine Bar for a post-dinner drink.Fairmont Sonoma Mission Inn is a gorgeous Spanish Colonial Revival that has plenty to offer. The staff was amazing and they went over and beyond to help make our stay enjoyable. With beautiful gardens, world-class restaurants, and the smells of fresh flowers from the lush garden, it is the perfect place for relaxation and rejuvenation. I highly recommend you to experience the beauties of Napa and Sonoma Valley from the comfort of the Fairmont Sonoma Mission Inn. I promise you; it is the California wellness dream you currently need. I, for one, cannot wait to see myself enjoying the geothermal pools and a glass of California Sparkling wine again next year!!!

Review №94

2022-12-27 01:01:32

The very best from valet to checkin to checkout and everything in between! Christmastime in Sonoma Valley is magical and this property is nothing short of that. My sisters and I have a stay for the holidays yearly now and the management and staff at Sonoma Mission Inn and Spa make it perfect for us and our pups every year--they dont miss a beat. We love Deb in the 38 North Bar, Faye, the best concierge and sweetest person around and on Christmas night, we had the best burgers around. Love to the whole crew at the gorgeous and welcoming SMI Fairmont property! Beautiful and spectacular service any time of year in wine country!

Review №95

2018-11-02 12:05:47

I love this place period! It was such a pleasure being a guest at this hotel. Staying here was not enough for me. The double bed that we had was very spacious and the rustic decor gave that feeling of being at home.AndThe bedding are excellent quality. I have visited this hotel numerous time for work and pleasure and as always, staff are courteous and engaging and accommodating as well. I love being able to have a drink near the pool area and have great conversation with friends.I tried their spa once and I would do it again and again! This people know how to pamper their guest.

Review №96

2022-10-03 03:39:34

Beautiful gem/resort in the center of Sonoma. We would absolutely return in a heart beat and would highly recommend it. Supper was incredible on the terrasse. Amazing staff. Faye in Concierge was an absolutely wonderful help. Until next time Fairmont Sonoma. Thank you for the wonderful memories.

Review №97

2022-08-27 00:34:53

We always enjoy pure relaxation, beauty of nature & all the fabulous rooms, spa services & great dining here. The people are so special--truly remarkable how warm & professional the staff are. All your cares fall from your shoulders as you enter the stunning historic grounds and your experience just gets more extraordinary each moment from there. Let the Fairmont SMI transport you!

Review №98

2020-02-04 17:35:06

In A Nutshell:-The Fairmont Sonoma Mission Inn & Spa is a luxurious place to stay in Sonoma.-As soon as you check-in youre greeted w/ smiles & champagne (cant beat that!).-The rooms all vary depending on what you booked.-The suite I stayed in had a working wood-fire place, free bottle of cabernet sauvignon, very comfy king bed & super-large seperate bathroom.-I also really like the double-doors that lead out to the small patio right outside the room.-The entire property was very quiet & felt secluded w/ privacy.-There is free, daily wine tasting from 4:30pm to 5:30pm in the lobby.-The lobby is extra large w/ plenty of seating & entertaining checker games.-There is a complimentary shuttle service that will drop-off/pick-up from the hotel to the Sonoma Plaza, which is very convenient.-The parking lot is pretty small, so you might end up using their 1st class valet service.-The restaurant located on premises (Sante) serves up a fantastic brunch.Overall, if you are looking to spend a well-deserved weekend in Sonoma, I would suggest staying here you wont be disappointed!

Review №99

2021-08-21 19:46:33

From amenities and space to service, the hotel doesn’t leave anything behind. The service is exceptional. One the same note, the hotel is the most pet friendly that I’ve ever been and I love it. All pups are welcome and with enough space/green around to also be comfortable throughout the stay. Will definitely be back and recommend to anyone wanting for a break in the weekend or extended vacation.

Review №100

2022-07-10 05:39:44

Spent the day at the spa. Very nice service, had a facial. The spa amenities were ok, Ive been to better days spas in the same price range. The reason for 4/5 is solely on the fact the spa needs some upgrades. Feels a bit dated.

Review №101

2018-11-11 15:11:39

It was great! Very relaxing. The avocado toast was so good . The customer service needs some work. Our massage therapists were the only ones that gave us exceptional service. Erin and Helen gave amazing massages and made us feel very relaxed. The water yoga instructor was amazing as well. The other employees we came in contact with gave us great service as well just not quite on the level I expect going to a resort like that. They were friendly and nice and attentive. When paying a lot for an experience like that I would expect a much higher and sophisticated service. Anytime I asked for a menu I was shown where to go by someone pointing instead of offering to bring one back for me. It seems lazy and there were not that many people there either. All in all I gave it 4 because of that and I would still go again.

Review №102

2021-08-21 00:42:43

Came with friends to celebrate my birthday in Sonoma/Napa, stayed at the Sonoma Mission in and we had so much fun. The resort and spa with the water treatment was amazing, food and service great and the concierge Casey was super sweet and helpful. If you like sweets you need to try the strawberry shortcake at their restaurant, it is worth each calorie. We stayed at the regular room and it was very comfy. The bed was amazing and it was in the main building, close to everything. It was a quick but refreshing get away with a huge plus: my dog loved it too. Highly recommend it!

Review №103

2019-04-13 17:59:15

This resort is absolutely gorgeous. Very relaxing. The concierge was so helpful in making reservations for a food and wine pairing outing. As I was here for the MCE Conference from Tampa Florida, I wanted to enjoy my free time to the fullest. The front desk staff were very helpful, the complementary shuttle brought us to the Golf Club House for dinner. Let me tell you, the food and service was out of this world. Just amazingly beautiful sitting outside on the patio. I highly recommend this resort.

Review №104

2018-09-10 15:41:56

Went here with my wife to celebrate our 10th wedding anniversary. We had a beautiful room with an outside patio. The room had a complimentary bottle of wine to welcome us to the hotel. The exterior grounds are very nice with a fountain as its centerpiece. There are also some gas fireplaces to gather around with comfortable sofas to enjoy a glass of wine. The real gem of the hotel are the staff. Everyone here seems very happy to help and make your staff comfortable.

Review №105

2019-03-18 06:37:37

I had a wonderful stay this weekend at the Fairmont Sonoma Mission Inn and Spa. Check in was a breeze. On arrival, I was greeted with a complimentary glass of sparkling wine that was delish. The room was in the 3rd floor and there was no elevator, but I was able to manage. I had a nice view of the resort entrance from my window. In my room, I had plenty of hangers, and closet space. The bed was comfortable. There were toiletries available in the shower. There was also a fridge to keep refreshments. There was afternoon turn down service and my room was always replenished with fresh water bottles. There was also a complimentary bottle of wine waiting for me. There was an amazing spa, bar and restaurant locates within the resort. I didn’t try the pool but did obtain a nice view from the restaurant. I had such a wonderful stay that I plan on returning soon with my family.Thank you Fairmont Sonoma Mission Inn for making my stay so memorable and comfortable.

Review №106

2019-05-23 18:08:12

Attended a friends bachelorette weekend at the Fairmont Sonoma Mission Inn & Spa. Fantastic time, and fantastic service. Spa services and facilities with hot tubs, cold tubs, steam rooms, sauna, etc. were excellent, as well as the outdoor pools. The complimentary wine tasting in the lobby was also a bonus. Dinner at the Santé (in the hotel) -- highly recommend. The food was delicious, service excellent. Utilized the yoga studio and fitness center, which were clean and well lit. Staff made us feel welcome and comfortable. Special shout-out to staff member Ashley Swisher, who made us feel especially welcome and helped celebrate our bride-to-be with a surprise special bottle of champagne. She was exceptional, and made all of us feel right at home, was quick to show us around the property and introduce us to all the amenities.

Review №107

2020-01-21 14:25:08

Great hotel and grounds in Sonoma. We enjoyed our spacious rooms and the impeccable service. The grounds were well maintained. The location was central to our wine tasting trips. The breakfast at the restaurant was always pleasant. We also enjoyed and appreciated the daily local wine tastings in the lobby. We cannot wait to return.

Review №108

2022-09-23 04:56:06

Would not stay here again because of the unacceptable communication. Shower was cold, so I called in the morning for someone to fix it. Got back to the room at 9pm, shower was still cold, front desk had no record of whether the technician checked it, nobody had left me a message suggesting I move rooms. Went through the whole process with the front desk again but by the time they offered me a technician or another room it was too late. In-room dining also took nearly an hour after quoting me 30 minutes (at 10pm). Housekeeping did not refill water so I had to call down for more. Elevator buttons only worked about half the time. This certainly was not a 5-star experience.

Review №109

2019-06-27 23:33:12

My husband and I stayed here for our Anniversary and the staff and hotel management went above and beyond for us even though we really hadnt told them about our anniversary. One person knew it and they just took over from there. Truly the luxury hotel experience. The spa is not to be missed. Sunscreen and water available at the pools all day. The food is delicious especially the Açaí bowl. The entire hotel and grounds are so tranquil and peaceful. There are too many good things to say. The greeting at the front desk, the welcome champagne, the bottle of wine waiting in the room, the smell of fresh flowers permeating the grounds... all lead to the perfect getaway.

Review №110

2020-01-13 00:31:19

Always a favorite when staying in Sonoma. The suites are spacious, quiet, and incredibly comfy...would recommend booking a suite over a regular room if you can swing it. I love the fireplace and the wood they deliver daily. The daily wine hour they host is also fun and a cant-miss activity. Their spa is huge and the services are wonderful. We spent hours there one day and loved every minute of it.

Review №111

2022-05-12 16:11:15

I treated myself to a Hydrafacial and had an amazing experience with the esthetician, Ale. She took her time with each step of the process, and I felt so relaxed and comfortable with her. She customized the treatment for my skin type and made recommendations for my skin care routine. 3 days out and Im still enjoying the results of bright, smooth and fresh feeling skin. The cost of the facial also includes day access to the spas hot spring pools, steam room and sauna. Great value and great results. I will definitely be coming back!

Review №112

2022-08-31 22:56:00

I had a great time at the Fairmont in Sonoma very relaxing and beautiful.The grounds were beautifully done and well maintained. A women named Ann was delightful to talk to and very knowledgeable. She took the time to show me around and that alone made me feel at home. I would highly recommend the Fairmont.

Review №113

2019-05-22 00:14:34

The Fairmont Sonoma Mission Inn is always the hotel that I daydream about staying at AND it’s the hotel I compare every other hotel I stay in to! All staff members are so eager to be helpful and they do it with such a kind genuine spirit! I’m always more and more impressed every time I visit. I’d definitely recommended eating at Sante at least once, I’ve never had a dish that I wasn’t absolutely in love with. The service is phenomenal!!! Very professional and personable. I had mentioned that I accidentally locked myself out of my room and the waiter offered to go to the front desk and get me a new room key so I wouldn’t have to leave my seat at the table. The property itself is romantic and elegant but kid and pet friendly. My favorite hotel EVER!

Review №114

2017-07-23 00:53:28

Exceptional stay!!!My fiancé and I stayed here for our engagement and we had a fantastic weekend. Including the Michelin star breakfasts at Santé, the mineral bath/sauna/steam room/pool experience, evening wine tasting in the lobby, and in-room turn down service made our stay truly exceptional. Even when the self park area was full, the valet staff parked our car free of charge. The entire staff went above and beyond to please. We will definitely be returning.

Review №115

2022-07-29 00:07:17

We had an incredible dining and tasting experience last night at the Winemaker Dinner featuring Three Sticks! The delectable 4 course menu prepared by Chef Jared Reeves was perfectly paired with each wine. The staff were all amazingly attentive, helpful, and friendly. Thank you to Michael, Rachael, Casey, Chef Jared and team! Cant wait to return.

Review №116

2021-03-19 22:50:56

Went here for Valentines day and had a horrible experience. We arrived at 4:30 (checkin was at 4), and were told that we have to wait indefinitely for the room to be ready. Well they offered to tag our bags and hold them for us and informed us that there was a complimentary glass of wine available outside. Great, sounds like a nice way to kill 20 minutes. When we came back a half hour later, all of our bags and valuables were just sitting in the hallway completely unattended. We were finally able to get into our room around 6:30 after waiting around in the lobby for two hours. I could have gotten over the check in thing but then we were double charged for room service breakfast, and they tried to charge us full price on our dinner after promising us 20% off, so owe had to spend another 15 minutes during checkout to argue with them over the bill. Not fun. If the service isnt good, and the rooms are old and tiny, what the hell are you paying for? Avoid.

Review №117

2020-03-03 15:54:11

The Fairmont Sonoma is a relaxing destination in the heart of wine region. We enjoyed excellent hospitality and service on our recent stay. The spa is fabulous and my friend and I both received amazing massage and facials. She noted Shannon gave her the best massage she had ever had!!From the valet to reception to spa staff, everyone is friendly and makes you feel welcome and well cared for. We will definitely be back for another relaxing weekend stay. Thank you!

Review №118

2021-03-20 16:55:08

This review is a long time coming. We stayed here last fall when we were desperate for a get away. It was exactly what our spirits needed! With the exception of the hot tubs, everything was open. The staff were extremely warm and welcoming, and the grounds beautifully maintained. So grateful for the GMs assistance and his quick thinking in helping me start my zoom on time. Im over joyed to be returning this weekend and doing a bicycle wine tour and some deep R&R.

Review №119

2018-07-14 18:14:46

Beautiful property with all the amenities. Attentive and kind staff. Complementary champagne on arrival, complimentary wine tasting daily in the lobby 4:30-5:30. Complimentary guided hikes each morning 8-10am. Rooms are spacious and comfortable. Plenty of outside seating around the property to relax and listen to the soft zen music piped throughout the outside. We went in the middle of the week and really enjoyed it!

Review №120

2019-02-03 18:31:13

Pro tip: use their concierge. They may have special deals with some wineries that you can take Advantage ofWe stayed in a vineyard suite. We were upgraded on their room rate of $199 which included a 20% off spa and all food eaten at the hotel. Fantastic deal.There was one standout attendant when we first arrived. I have been here many times in the past though its been a few years since my husband moved away. That is the friendliness that I was used to. The other bellboys/housekeeping was much more quiet and reserved. Not sure if thats more expected since Fairmont changed over to Accor hotels chain.The concierge was amazing and front desk staff was very good.Lupita was most helpful after a stressful time dealing with my visa infinite concierge.Rooms were well appointed as usual. When we got there the coffee maker was broken though we didnt realize it at first (we do not own a Nespresso). On the third day we finally informed the front desk and they had someone there within the hour. It wasnt a big issue since there is free coffee in the lobby and we just went there instead.Take advantage of the free coffee in the morningAs well as the free wine tasting from 430pm-530pm every day in the lobby.There are other small benefits like free umbrellas to take with you when its raining, portable Chargers, and free shuttle service to the square

Review №121

2022-02-09 16:31:47

A perfect start to a great weekend begins themoment you arrive at The Fairmont, always an amazing feeling to pull up to valet and be greeted Welcome Back. The hospitality starts the second you arrive and doesnt end until you check out. From the morning gym workout to the day spent at the Spa, of course we cant wait to come back as we had an amazing time relaxing and enjoying the property. Everyone that works there seems so happy to be there, making our time even more enjoyable. Of highlight was Katelyn at the spa pool bar (she was the server), she was warm, attentive and full of energy. Again, thank you. We looking forward to seeing you soon.CheersAaron & Christina

Review №122

2020-01-03 19:47:35

I stayed at the Sonoma Mission Inn & Spa in December for a meeting and had a great experience. The grounds and facilities were beautifully decorated. The rooms were clean and well taken care of. Staff were very helpful with recommendations. I would recommend taking advantage of their complementary bikes to ride around the beautiful countryside. Be aware facilities are a little older, however, this didn’t negatively impact my experience but added to the unique environment.

Review №123

2022-10-27 18:27:48

Enjoyed the experience, Steam room was not available, and Lunch prices were ridiculous. But the Massage was Wonderful Very Expensive but 1st class. Pools has alot of debris floating in them

Review №124

2018-07-23 20:39:11

Beautiful location. Spa pools and services were excellent. Very good customer service, they took care of all issues promptly and to my satisfaction.The guided hike provided by the hotel was beyond my expectations. We went to Jack London State Park, the Guide was engaging, very knowledgeable about the area and the history. The hike was a easy pace through a stunning state park.

Review №125

2022-02-26 22:18:38

We only stayed one night traveling through Sonoma but should have stayed longer. Ill definitely be back. The staff was attentive and helpful and the property was peaceful and relaxing. We ordered food and wine and hung out in the bar area for the evening.

Review №126

2021-10-02 00:54:41

I am here right now and incredibly disappointed.I am here post a technology freeRetreat and was expecting a luxurious hotel, beautiful room with a lovely view.It’s run down (even though I have a renovated room), mass market and lots of unappealing drink people running around. My room is a cinderblock, no view or deck and music is blaring! Great if you are at a wedding not so if you want nature, peace and quiet!

Review №127

2021-07-27 05:58:46

The only place to stay in Sonoma!! We had such a fun stay. From the food and wine, to our cozy room, relaxing at the pool and indulging at the spa! Perfect for couples, families or a group of friends. They’ve done such a great job with the front lawn. Tons of seating, lawn games, bocci ball and on Fridays they have live entertainment and a gourmet food truck! So fun after a day of wine tasting or the perfect start to your wine country weekend.

Review №128

2022-05-29 00:24:46

Just went for the day. We had massages booked in the morning and spent the day by the pool drinking and eating. It was great service and relaxing. Will do it again for the overall experience but we both agreed weve had a better massage at our local place.

Review №129

2020-02-22 15:58:52

Excellent service - Comfortable atmosphere - unpretentious clientele - The food was delicious; however, the highlights of this visit were the service and ambiance. - I had duck which was good, but the skin was not crispy and two large portions were served which was a surprise and simply too much to eat. My friend who is vegetarian enjoyed her farmers salad. We ordered a side of brocollini that was delicious. Wine and dessert were memorable. I will be come back to try quail.

Review №130

2018-11-09 18:16:37

If you are a resident close to the spa, you are offered their Good Neighbor program & are able to get in free to the spa on your birthday & every year on my birthday I go. It is so amazingly relaxing. I love that they have different pools & hot tubs/spa that are so wonderful. I just went there 2 days ago for my birthday & I still feel relaxed! Ive had their spa treatments & I did not enjoy the facial but I loved the massage & the pumpkin spice pedicure (that was amazing!!!) I recommend signing up for the Good Neighbor program if you live in sonoma county/napa county.

Review №131

2019-04-30 03:41:45

Loved my stay here. The staff is so pleasant and accommodating. The breakfast is amazing and nightly happy hour in the lobby and patio area is wonderful. The hotel is near many wineries and close to the small town of Sonoma with many shops and restaurants. Such a friendly, warm environment. I’ll be back!

Review №132

2022-11-26 00:25:15

We booked a « Deluxe » room with some upgrade for above $700+. We ended up in a dark and noisy little room with dirty carpet and old bathroom. I will definitely avoid this hotel going forward and you should too.

Review №133

2019-03-11 17:03:22

I can only speak for the spa portion as I didnt stay in the hotel. As such though it remains one of the great spas in the bay area. What stands out to me is the staff who are experienced and very helpful. The massage I received was one of the best Ive had and really felt tailored to my needs. There are aspects of the experience I felt could have been better though, during my visit there were a few water features that were not working inside the roman bath house and in the outdoor pool that slightly tarnished an otherwise very enjoyable day. That said though it is the off season for them and they could be fixed by the time peak season rolls around. All in all though, if youre going to go for a massage or any of their services you wont be disappointed.

Review №134

2018-04-29 19:27:29

Let’s start with the hot springs, which really amount to a hot tub that closes at 6pm.They also misplaced my bag and offered a free bottle of wine as a peace offering. That was nice, but given how much they charge for a night stay, they should be really doing more.Do not use the valet service, not only due to the potential of your bag being misplaced, but also because parking is pretty easy to find.The hotel tries to be a top hotel but falls short, but have no problem charging you like one.

Review №135

2022-08-23 04:35:00

My husband and I love everything about the Fairmont Sonoma! 1) they are dog friendly- that’s our fav part about them! 2) their food is one of our top fav authentic and local cuisine! 3) their rooms are gorgeous 4) their spa is SO relaxing and beautiful! We visit the Fairmont often and you should too!

Review №136

2018-05-21 17:11:02

We stayed here April 2018 for a medical conference.Definitely gave you the luxurious feel. Our room was updated. Initial service and room service were great. There was an elevator for the rooms in the building across the main building (where we stayed), which was nice for moving our luggage. There was a spa, but was very overpriced in my opinion. Food was good, but expensive like everything there. Limited parking. Biggest problem we had was they put a $300 hold on our credit card and wouldnt take it off for over 5 days (multiple phone calls) as I was planning on that money to pay for some of my other expenses for our travels.Was a nice stay, but likely will not be back.

Review №137

2022-06-11 18:32:52

Hotel stay was good, but make sure you don’t leave anything behind in the room or housekeeping will take your things. Accidentally left clothes hanging in the closet after check out, called the next day to have it shipped to me, but there was ‘no sign of them’ and have called many times this week. Completely unacceptable for a 5 star hotel…

Review №138

2020-02-20 23:47:32

I have spent a couple of days in two occasions in this hotel. Everything was extremely clean. The staff is extra helpful and cordial. I highly recommend a day just to spend on the SPA. There are massages, dry and wet sauna, hot tubes, multiple pools and they are all naturally warm from thermal waters. It is a very unique experience for a couple celebrating a special date. The hotel rooms are a little more pricey, but it is worth the vacation.

Review №139

2021-08-31 04:37:44

Service, ambiance and amenities were excellent. Staff is very helpful and courteous.The facility shows its age, lounges outside front entrance were falling apart and cushions had rips. The benches around facility needs new stain applied. Very weathered. Rooms are dingy and also in need of a refresh, especially since the nightly rates are as high as they are.Jacuzzi tub must be 20 years old. The doors on the fire place were falling off their hinges.

Review №140

2017-06-02 16:55:38

I truly enjoyed this hotel. What a gem! The staff is beyond friendly, the service is impeccable and the rooms are comfortable. The grounds are green and beautiful and the smell of the fresh flowers is absolutely divine. We traveled with 2 children and all four of us are so happy. The kids even roasted marshmallows over the fire pit and made smores ;)

Review №141

2022-01-04 19:17:41

My husband and I came here for our honeymoon right after Christmas. It was beautifully decorated and the entire staff was more than friendly and so warming. We stayed in the Mission Suites and it was absolutely fabulous! We will definitely have to stay there again. The main thing I want to comment on though is how they responded to a minor issue we had. The details arent important but their response was. The manager and staff went above and beyond to help make it right and everyone treated us so personably and respectfully and we kept saying to ourselves how grateful we were to have chosen this place for our magical getaway. We highly recommend traveling from wherever you are just to go to the spa (do it all day!) and enjoy the setting of this beautiful place. Also you must eat at Sante, it was the best food out of anywhere we ate in Sonoma/Napa. Thank you Fairmont for the best vacation weve ever had!

Review №142

2019-11-27 17:47:07

If you are thinking about staying here, stop and think no more! Its a no brainer. This is by far the best resort that Ive ever stayed at. My boyfriend took me here for a two day get away for my birthday and our anniversary, needless to say I did not want to leave! From the moment we arrived we were treated like royalty! All of the staff were so beyond nice and accommodating. You can tell that the employees enjoy their job and go out of their way to make you feel human. A lot of people have gotten away from genuine customer service and this stay reminded me awesome that feels. I wish I could remember everyones name and personally give them a shout out. Von was amazing and so was Pam. Von made some great recommendations on where to go eat and what to do. We took advantage of a lot of the amenities including the spa! We participated in the bathing ritual which I highly recommend! We walked out of there with happy glowing skin, so relaxing! If you have an opportunity to ride bikes, do so! We took a little ride down to Roche winery and had the best time ever! If you are looking to impress your significant other or just need some relaxing time away, this is the place to go! I cant wait to bring my friends and more family to enjoy this experience. Thank you to all of the staff at The Fairmount Sonoma Inn. The Scott party will be back given the next opportunity!

Review №143

2021-12-04 04:52:22

Sad. We realize that everyone is under staffed. But how many times should you have to call the front desk to get an answer. We were freezing waiting in the lobby to ck in. We asked if they could light the fireplace3 times. We went to our room and dropped our luggage ready to enjoy the lobby bar. The bar tenders were fabulous and knew the area as the only concierge had gone home. But with still no fireplace lit and all the staff in jackets it was clear why the bar was empty. It was TOO COLD.This was the same for our entire stay. The minimal staff they had were truly great but service to our room was dismal due to nobody available. Sad.We will try elsewhere next trip

Review №144

2021-01-21 07:37:48

There are no words to describe how great my second experience here has been. I cannot explain how much I appreciate the assistance from the staff and the amazing amenities for my dog in the room (dog bed, toys, treats, water bowls!) I was in a tough situation and remembered I liked this place. I called the Inn last minute to see if they had room and they accommodated me at a fair price and have been very clean and Covid- safe throughout! We will be back!

Review №145

2018-11-28 20:03:04

I am here on a business trip, absolutely beautiful. The hospitality and service is 5 diamond, I was greeted and treated superb from the welcoming, refreshing water, easy checkin, and attentive service. If you are planning a business trip and need to stay overnight or you want a romantic getaway, this is the place. I took the opportunity to eat at their exclusive restaurant Sante and I had never in my whole life ever tasted such amazing dishes from the bubbles, waygu, to the mouth melting chocolate souffle. Thank you to the Chef for visiting our table, that was extra special.

Review №146

2020-09-08 18:23:08

Recently stayed at the Fairmont Sonoma Inn in the midst of Covid for a friends wedding, the staff was beyond friendly, professional and following CDC guidelines. Renee made checking in a breeze, and shared the new COVID guidelines, she was even sweet enough the help me zip up my bridesmaid dress. My room was very clean, well sanitized and with a terrace fountain view. I felt very safe during my stay. Outdoor dining at the fairmont was lovely, Walter, Cameron and Susy made for great company while dining alone and checked in multiple times to see if anything more was need. I was even able to have an improtu chat with chef as I was leaving breakfast, a great staff through and through. I really loved the cute bento boxes used for meals, very functional. Shane was so helpful during check out, offered me coffee and was able to get me an extra wine bag. I truly enjoyed my stay, the team at the fairmont truly made you feel safe and comfortable with my stay in the midst of Covid. Looking forward to a return visit soon.

Review №147

2019-07-14 03:33:03

First time visit here. We reserved one of the cabanas with a whirlpool hot tub. With the reservation we had full access to the bath house and discounts on spa services. It was a perfect choice to just be able to hang out by the pool or on the terrace in the sun. The bath house is a fun activity and very relaxing. My favorite was just floating in the Watsu pool. I left very happy and will be booking another day.

Review №148

2021-04-21 20:09:36

We went to the Sonoma Mission Inn this past weekend to celebrate a 70th birthday. We had a wonderful time. The food truck on Friday and Saturday night was amazing and the fire pits located throughout the front lawn area were awesome. We enjoyed smores at our own fire pit and music in the evening. We also were able to enjoy the spa. While not all services were available because of COVID restrictions, we all were able to get either facials or massages and enjoy the outdoor pool facilities afterwards with a reserved chair. It was perfect. Finally, we celebrated the birthday with a semi-private area outdoor at the restaurant for the 11 of us. It was spectacular. The food was amazing and the all of the staff I encountered thoughout the stay were really helpful and friendly. It has been years since I have stayed here but am so glad we chose that hotel for our celebration. Cant wait to return!

Review №149

2019-04-30 03:42:03

We just finished a 3 day girls weekend here and we couldnt have picked a better place! Everything was just perfect. Everyone we encountered during our stay was so nice and helpful! We especially enjoyed watching Daan use a sword to open a bottle of champagne! What a treat!The location is perfect for those day trips to either a local winery or a casual hike (we did both).We also enjoyed the restaurant, to both eat and pass the night away talking / drinking and playing cards, and time by the pool in one of the cabanas.We cant say enough good things and we cant wait to come back next year!Thank you!

Review №150

2022-01-24 14:16:14

We love coming to this hotel for a little getaway. We live just 30 minutes away but going to SMI is such a treat. Staff, food, accommodations are so wonderful, you feel like royalty. Terrific spa, pool, grounds!

Review №151

2021-03-19 18:00:35

First full day in and we’re pretty impressed, even with the “red-tier” COVID restrictions in place. The hotel staff has been absolutely INCREDIBLE. Everyone is so warm, welcoming, and eager to help. We’ve ordered room service twice now, and both times it was delivered within 15 mins of ordering....I’ve never had room service delivery so quickly so that’s a huge plus. The room itself appears to have recently been updated and the bathroom remodel is especially nice. The only issues I’ve encountered so far are the walkways flooding with large pools of standing water due to the rain and what appears to be pretty sever water damage to one of the walls in the bathroom.

Review №152

2019-07-22 20:10:08

I stayed for one night but did not want to leave! The grounds are exceptionally well maintained for that perfect Sonoma country feeling. The staff is bar none well educated on the area and cater to the highest level of service. The GM Edward was helpful when checking in, and Kathleen made it easy to get some extras for the room that made my stay well worth the visit. The hotel also offers a complimentary house car service that takes you right into Sonoma Square. I would highly recommend you book and stay at the Fairmont Mission Inn!

Review №153

2023-02-01 01:07:25

Really disappointed with how they handled my lost item. Called on the way home right after I checked out because Id left an brand new designer shirt in the closet in my room. They said theyd give me a call if it turned up. Never received a call, and even after calling back every day they told me it wasnt there but would let me know if it turns up.How does a shirt just turn up one day? Pretty clear someone there is either incompetent or dishonest if they cant find a shirt hours after check out and with specific instructions on where it was.Edit: Was still disappointed they couldnt find my shirt and frustrated by the responses I got when I called in, but the manager reached out through my organization so I appreciated that.

Review №154

2022-08-25 16:57:02

The breakfast served here was great! I definitely recommend the Fairmont breakfast for a simple tasty choice for those who cant decide on what to order. On another note, Fortino, Jose, and Lexa were the servers. They were very kind and have great service :)

Review №155

2016-04-18 06:32:31

Enjoyable overnight stay here to celebrate my wifes birthday. Great location on Highway 12 in the Hispanic area of Sonoma, with some great local Mexican food and with easy access to a number of wineries very close by.The deluxe king room felt a bit small but had quite a nice bathroom.Great service and they were very dog friendly. It was an extra $50 to have our dog with us for the night and he was even allowed to hang out with us by the pool.

Review №156

2017-04-01 20:27:46

Historic hotel with great spa. Service and staff is phenomenal!Pros: Rooms with wood burning fireplace! Free morning tea and coffee in the lobby; wine tasting everyday! Spa is life changing - great to visit even if you are staying elsewhere (check travelzoo for deals)Things that can be improved - self parking space is limited, rooms can be noisy (get a room on the top floors; turn on AC fan), be clear about resort fee up front, spa access fee is a major bummer (waived if you get a treatment), property seems a bit dated

Review №157

2018-11-09 22:03:01

We had an event there and it was great. Aside from the beautiful property and great food, the team was amazing to work with. We had some last minute changes pop up due to fires and they took care of everything quickly and professionally. Our guests had no idea how much had changed behind the scenes just moments before they arrived. Great place to stay at, eat at or host a big event.

Review №158

2023-01-17 17:35:22

I recently have began to have breakfast here regularly, previously having only had dinner and I was so pleased with the accommodations the team made for my dietary restrictions! My most recent visit, I was seated by Lynn and helped by both Ana and Lexa during my meal, both of whom were lovely. My last visit, I was seated by the manager Leilani and helped by Bea. Every time I have gone here the attitude of all the staff is wonderful. I spoke to Mirian at the front desk who gave me several lovely recommendations for what to do with my day and also directed me to Casey, the concierge who was happy to help me. What a lovely start to my morning.

Review №159

2021-06-22 18:06:25

Beautifully nestled in mature landscaping and ivy covered walls. Very comfortable and inviting setting. However, some areas are neglected and we saw large debris close to the garage walkway path and outdoor furniture at the entrance of the garage, (not what I expected for Fairmont, especially because they had ample time to freshen up during Covid period). Some rooms have been remodeled (Ikea style) and some are in desperate need to remodeling. The SPA should be your must do on your list. Its absolutely serene and quiet. 94 degree pool and so much more. This was not our first time and it wont be last. Amazing management, staff and employees. Beware, the beds are too high for short people or those with arthritic hips and knees.

Review №160

2018-04-22 16:23:42

Very nice place. We really enjoyed the stay. We went here for two nights and loved it. Yes, the rooms are not the newest, but you also stay at a historic site. It is very luxurious and the staff ist not only super friendly, but also helpful. Ok, it would be nice if the spa would be included in the stay. At the end of the day, it is a spa hotel.

Review №161

2022-08-16 01:54:37

Didnt honor their fourth night free promotion, despite making the deposit. Upgraded at check-in to a room that was $50/ night more. Bathroom wasnt private except for toilet. Asked to be downgraded after the third night. Had to go through interrogation to get the $150 back. All in all, they must be hard up for money to get nickled and dimed, and screwed on the promotion. If youre used to great Fairmont experiences, steer clear from here.

Review №162

2019-03-30 16:44:07

Stayed at the Fairmont Sonoma on a girls weekend. The property is beautiful and has a ton of fun extra amenities like champagne on arrival, morning yoga, and daily wine tasting on the lobby. The lobby and grounds are beautiful and the hotel itself is kind of tucked away making it feel peaceful. The pool, hot tub, and spa is incredible, but unfortunately you cannot access it without paying an additional price. The only pool included with your stay is the outdoor pool and does not include hot tub access which is disappointing when you’re visiting during the cooler months.

Review №163

2018-08-26 02:20:08

When my companion and arrived at around 4:30pm on Saturday, 8/18, we were informed that our room wasn’t ready. We left a cell number so we could receive a text when the room was ready. We also left our luggage and were assured that it would be delivered to our room. We accepted a lovely glass of sparkling wine. After waiting outside in the heat until nearly 6pm without receiving a message, I went back to the Front Desk. The receptionist told me that she had texted me. However, it turned out that she had taken down my number incorrectly so I had not received the message. At this point my companion and I also noticed that our bags were still in the lobby, by the reception desk where we had left them, completely unattended. The receptionist apologized and offered us more sparkling wine.At 9am the following morning we were awakened by housekeeping knocking on our door asking if they could clean our room.On a positive note, the valets and bellhops performed their jobs professionally and were gracious and polite.My companion and I agree that this was poor service considering the premium rates being charged at the hotel. I am not likely to recommend the hotel or to return. Also, given our disappointing experience at check-in, we chose not to dine or have breakfast at the hotel.

Review №164

2020-03-12 07:03:03

Went for our 12 year anniversary, had a wonderful time! Room 612 was nice. I liked the fireplace. We ate breakfast several times at the Santé restaurant in the hotel lobby and it was amazing. (See pictures). They had a different menu on the weekends and the bacon was out of this world. 😎

Review №165

2020-09-08 04:05:57

We stayed here for our friends 50th celebration since we wanted something really nice. First of all, the lobby is great and the staff very friendly. But rooms are beyond outdated and old. Our bed creaked every time you moved so there was no sleep since Im a light sleeper. The TV didnt work, we found a huge cockroach inside our room, there were these little bugs, perhaps 50 of them outside of the rooms that no one seemed to take care of.I mean if you are going to charge $600 plus a night and consider yourself a five star hotel, update your property and keep it clean.Incredibly disappointed because I could have stayed at Marriott or Westin for half the price.

Review №166

2018-11-30 20:03:09

Wife and I stayed here for a wedding we attended. The rooms were smaller than normal but it was a very excellent hotel. Could not get over how big and beautiful the trees were and the smells were so good! Sounds weird I know but they have a plant there that smells so dang good. Not wine drinkers but will still go back.

Review №167

2020-01-02 19:44:38

I spent the day in the spa and enjoyed all the amenities! By far the best massage I have ever had by Adam. I also had a pedicure with Rodolfo. Besides the excellent pedicure that felt like it lasted forever which I am not complaining about at all, he was such a pleasure to talk to. I also enjoyed a delicious veggie wrap in between services. I highly recommend the spa at the Fairmont Sonoma! What a WONDERFUL day!

Review №168

2020-09-16 17:47:54

It was an amazing visit safety procedures in place made for a pleasant visit . not sure of my servers name for Breakfast on Tuesday at Sante, but she was very pleasant and accommodating. she made her presence felt even from a distance. the Spa pools we peaceful and tranquil and the attendant in the shop was very helpful as well. the grounds were very well kept

Review №169

2018-11-04 22:37:56

Beautiful hotel, excellent staff and service. I felt as though the prices were a bit high given the location. If you are looking for a serene place for a spa experience, this place can get a bit noisy. there seems to be a lot of families with kids. Its not horribly noisy but probably not the quiet spa experience some may be seeking. All in all it was a very pleasant weekend!

Review №170

2018-01-16 23:43:36

Overall a great place to stay. The front desk staff was extremely helpful and friendly. The property had a nice feel and look. The pool was nice but bleached my clothes and the area is not walkable. The rooms were quiet and the beds soft. I enjoyed exploring the area (not on foot though).

Review №171

2022-01-20 17:51:58

Staying at this Fairmont is part of the Sonoma experience! The property is rich with history and there is so much to do on-site.ROOMS - Because its a historic property, its expected that the rooms are a bit smaller and the design matches the historic feel. Regardless, they were very cozy. Our only complaint is that it isnt very sound proof so we often heard people walking by, next door neighbours, and upstairs neighbours.SERVICE - Every single person we came across stayed true to the Fairmont name with kind, courteous, and customized service. Thank you Alicia at the Front Desk, Casey at Concierge, Forrest at Sante, Melissa at 38 Degrees, and Brian/David/Craig at Guest Services.ACTIVITIES - The first thing we did after check-in was get bicycles! We enjoyed a nice ride to Sonoma Plaza where there were tons of restaurants, cafes, and historic sights. There is a geothermal mineral pool for all guests and if youd like even warmer temps, the Spa offers a day pass for $49. Across the street from the Fairmont are tons of great restaurants as well! We enjoyed Sonoma Eats, La Michoacana for dessert, and Baker & Cook for breakfast.

Review №172

2018-07-09 05:34:42

I completely love this place!Our second year and was better than the last.Clearly we cant do anything about crappy guests, but the majority of them are nice!The staff is absolutely amazing, going above and beyond upon request!Im in the hospitality industry as well, so Im a generous tipper when it comes to Outstanding Service!It really brings me joy when grateful people appreciate each other on both ends.

Review №173

2016-09-09 21:52:40

Everything seemed a little off, everything.I booked a top secret surprise birthday weekend for my wife. Surprised indeed. The grounds and staff are simply the best.I understand the building is historical and usually I dont complain but, between the constant creaky foot steps, thumps, toilet flushing, dog barking, conversations and coughing that could be heard from the guest in the rooms around ours (at 7am)... The stay did not warrant the cost we payed. I just cant understand how it could be that noisy. Also the water pressure is the shower is substandard for a Fairmont property. I understand that the hotel was fully committed and could not change our room perhaps they gave me the dud room. See the photo but, I cant post photos with Google, the photo shows a medicine cabinet on a 30° angel above the toilet, my wifes makeup rolled into the toilet.

Review №174

2024-01-17 21:28:06

Had the most fun and relaxing girls weekend here! Cant wait to go back.

Review №175

2022-08-11 15:14:29

We had an incredible stay at the Fairmont Sonoma! The front desk service, specifically Alicia Webb assisted with a room upgrade that really made our stay that much better. Alicia went above and beyond for our anniversary trip, thank you!!!

Review №176

2014-10-07 16:14:14

I am a travel agent and thought I was booking an above average hotel. My clients did not agree. They put my older clients on the 3rd floor and then proceeded to tell them there was no elevator. The room was musty and they got moved but the new room still smelled. The rooms need updating. They rare small with no dresser and very small baths. Bed was terrible. On the positive side-lobby was very nice. The suites in the newer section looked nice.I will not be using this hotel with other clients who want an upscale hotel-needs refurbishment!

Review №177

2022-09-25 02:15:38

Great room. Room Smells old most likely carpet. Service has been exceptional though. Pool was very warm and cloudy.

Review №178

2022-05-17 20:19:25

Incredible resort and very dog-friendly. Had a super relaxing stay, enjoying the bathing ritual at the spa, the natural spring-fed pools, and the ample fire pits around the property. Can’t wait to go back!

Review №179

2022-08-26 17:20:48

If you wanna ball out on your hotel room you cannot go wrong with Fairmont sonoma. Its literally one of the nicest hotels in California! Everything that you experience there is first class all the way I cannot wait to spend another weekend there!

Review №180

2023-07-01 21:01:46

Wonderful massage everytime. Be sure to arrive an hour before your appointment so you have enough time to do the bathing ritual that they recommend before receiving services. It makes a huge difference ive gotten a massage with and without doing the ritual. They have some food and drinks just outside but be sure to reserve in advance if you want a cabana. They do have a shop as well if you need to buy a suit however they provide a robe and sandals for everyone in the locker room

Review №181

2022-08-16 15:20:08

Post 4 days edit: Changed from 4 to 5 stars. As minor as my complaint was Fairmont contacted us to discuss the issue. (They had a special event that was causing some turbulence.) Will be back soon!Most everything about our stay was wonderful. But on our last full day we got booted from the spa before they were closed. If you’re going to close at six then close at six. If you’re gonna close at 5:30 then tell people you have to leave by 5:30.

Review №182

2023-08-03 00:15:17

Spent a day here at the spa, so relaxing. Massage, sauna, steam room, pools were great. Had a wonderful day, thank you

Review №183

2017-07-29 00:45:07

Wine Country is a great place, tons to see and do and this is a great place to stay. Naturally, in such a beautiful place everything costs a little bit more.Service is great and what you would expect at a Fairmont. The regular rooms are on the small/basic side.Had a room overlooking the pool and I would recommend it. Please know the pool is a VERY popular place so there is noise. Thursday night there was a pool party that reminded me of a Vegas style pool party with DJ, lights etc.

Review №184

2018-12-07 05:06:56

What a perfect day we had at the Fairmont spa. From the start, friendly greeting and helpful staff seeing to our personal needs. The facility was very comfortable and the bath ritual, sooooo relaxing and great prep for our messages. I would like to emphasize message, the best, the very best I have ever had, and I have had many over the years. We topped the day off with drinks at the 38Degrees North. Braden wowed us with his amazing skills. I had my first, whiskey sour, I promise you, I will return for that one infact when my ship comes in, I will return for it allUntil thenBeverly Kleven

Review №185

2021-02-15 20:34:31

Overall experience and service: excellent. We especially enjoyed the personal, genuine hospitality. Faye was so sweet and helpful when we called Royal Service for anything.Rooms: clean, comfortable, cute decor. We had everything we needed and slept great. In room dining was fast, delicious and courteous service. Edward added those extra touches that mean so much and really make the weekend great. We enjoyed the complementary bottle of wine in the room.Dinner on the patio: Linda got us in for Saturday night dinner day of on Valentines weekend. Despite the cool temperatures, we were cozy with multiple heaters near us. And the food was outstanding. Especially the chateaubriand, which was the star of the show. Dinner was a great value and delicious. The sommelier, Brian, came to our table and told us in detail about the dessert wine options, and what would pair nicely with our dessert choices. Not to mention, despite our long, late dinner, we never felt rushed out. The service was impeccable!Wine hour: Each day, a different local winery brings a variety of wines for free tastings. Grab a glass, sit next to a fire pit in the calming grounds. A very relaxing and chill vibe. Perfect for a late afternoon experience. Dont forget to grab a smores kit at the bar and enjoy the fire pit to the fullest!Brunch on the patio: Do not miss the mimosas and the avacado toast with the poached eggs. Amazing. Best avacado toast Ive ever had! In addition, despite the rain and cool temps, we were fully covered and toasty warm. Thanks again to Linda and Kara for making our experience exceptional.Cant wait to be back, its truly an oasis away from home.

Review №186

2019-02-13 19:40:05

First time at the resort. One person at the concierge Lupita stood out. The lady who registered us on our arrival was good too, and the gentleman who brought our luggage to our room was professional. I can’t forget the gentleman who came to our room question to check the fireplace for us. However, the wine/cheese hour was a bust. Cheese was expensive... yes we paid for it and the wine (ok free) tasting guy didn’t really know his stuff. They should be more informed about what they are serving...pairings/the cheese. The car shuttle left us behind when we were registered for pick up, so we drove ourselves to dinner. Room servicewas awful... grilled cheese and tomato soup... don’t do it! And the salad, non existent. Pretty property and the cleaning staff were so friendly and helpful. Kuddos to them. The spa was a nice day. But why ask me for info when you don’t address anything I wrote? But the facial was nice. Thank you Nancy. When a resort like this charges crazy resort fees and taxes plus mandatory gratitudes, yes the service level expectations must be on point. My star rating is only based on my comments above.

Review №187

2019-12-31 05:45:05

I’ve come here multiple times over the years. The people continue to provide excellent service. But the physical experience has declined and is disjointed. It is really in the details.The bar has a very modern look and feel which has zero to do with the lobby, which seems to be a mix of modern traditional Ashley furniture plus some Spanish style? Pretty generic and confused. The rest of the property seems to be trying for a hacienda style except when you get in the rooms which are stuck in the 90s and utterly nondescript. They could be an average hotel room anywhere. The music that is piped is just random. I would love to know who gets to pick it. Last night, Pearl Jam was blaring in the lobby. This morning it’s Jack Johnson/soft rock? Everything is just a bit too worn out and down. The spa really needs some attention, love and cohesion. Furniture is broken, the rain walk mostly non functioning and locker rooms look like a nice YMCA. The reservation only cabanas are super Vegas which again is just so random. The whole property could use a strong vision and brand direction to really bring this place back together with a clear eye and point of view. There are all the makings to provide the luxury experience we would all love (and are paying for). Again, every single person who works here has been top notch and provided excellent service! I’m referring to the cosmetic look and feel that an interior designer could make all the difference.UPDATEEd was incredibly gracious and reached out immediately. We so appreciated how responsive he was in addressing our comments and concerns. This is testament to the excellent staff and service provided here, and the attention paid.

Review №188

2019-12-31 23:56:34

I love staying at this property! I recently stayed at the Fairmont Sonoma Mission Inn and my stay was exceptional as always. Due to room renovations my room was upgraded. I had a big beautiful room with excellent views of the grounds. All the staff were so kind and helpful. I ordered room service for breakfast and it was delicious! I highly recommend this hotel for your next vacation!

Review №189

2020-01-28 18:51:30

Very comfortable room and comfortable bed as well. Staff were excellent, friendly and helpful. Our meal at Sante was scrumptious. There was a beautiful mineral pool. It was cold and raining so we didnt use it.

Review №190

2021-07-17 00:19:18

We had an excellent stay at The Fairmont. All of the staff were extremely helpful and friendly. The grounds are beautiful and well maintained. We had a suite. The suite was ready upon our arrival and very clean.We did a day at the spa with their mineral pools. We both had massages. The spa is relaxing. There are several pools all with varying temps. Inside the actual spa, there are more mineral pools as well as a sauna, steam room and cold plunge shower.The onsite restaurant, Santè, was just as good as the rest of the resort.Depending on where youre planning on going, the resort is in kind of in the middle. It about a 30-45 minute drive to the Napa area. There are plenty of wineries in Sonoma, but if your going to Napa its a small drive. However, youll barely notice it, as the scenery is magnificent.We will definitely be back. We stayed Monday and left Friday. I think two more days would have allowed us to relax more at the hotel, and allow plenty of time to explore the local wineries.Due to COVID restrictions, most spots are requiring reservations, so I would make sure to check ahead of your trip.Good times!

Review №191

2019-08-23 16:42:26

This place is amazing!! My wife and I stayed at the Fairmont Sonoma Mission Inn during a work trip, and it was the most relaxing weekend of our lives. From check in, to check out, the service was exceptional. They make everything so easy.The spa is such a treat. We spent an entire day there. Massage, cabana, mineral pools, etc. The whole experience is incredible.We dined at Sante for breakfast and dinner. Crab benedict is terrific! Piled with crab. My wifes birthday dinner was wonderful. We sat on the patio and enjoyed a great meal. All 4 courses were exciting.We just love this place and cannot wait to come back!Thank you Fairmont Sonoma Team!!

Review №192

2021-04-05 22:14:25

Easily the most disappointing hotel experience weve ever had. We expect more from a Fairmont property. I had originally written a scathing one star review during our stay but have since calmed and decided to add a star for the staff trying to be helpful. It was misstep after misstep beginning with the wrong room type at check-in, to a filthy pull out sofa bed, unanswered requests, vacuuming at 9:32pm above us & noisy guests outside until just after 10:30pm. There are too many amazing competing properties in the area for the SMI to be this far off their game.

Review №193

2017-04-28 05:00:45

The hotel, grounds, and staff have been exeptional. The problem i had was with the spa. I didnt have a problem with my treatments at the spa...they were great. It was the noise. I was in the middle of a lovely wrap treatment when all of a sudden someone started talking in the waiting area...very loudly. This person continued their conversation for about 15-20 minutes. I finally said something to the women who was providing my treatment and she went out to address the issue with the concierge. So basically half of my $200 treatment was listening to a loud woman in the lobby....not relaxing at all. I also have an issue with the 20% gratuity that is automatically added to your bill. I have no problem tipping 20% for great service but a tip is just that...a tip and the decision to leave one of any amount should be up to the person receiving and paying for the treatment. This is set up as a high end spa and i didnt feel like i had a high end experience when it was all said and done.

Review №194

2018-05-04 01:45:20

A beautiful spot near the heart of Sonoma. Only minutes from town square and close to dozens of wineries. The Concierge was kind enough to put together a list of winners for us to visit that were within minutes of the hotel. The staff was friendly and outgoing. The room was comfortable and the fireplace was an added treat. I cant wait to go back!!d

Review №195

2017-06-06 23:44:15

Best place to go for a day of relaxation - The Willow Spa at the Fairmont Hotel in Sonoma. The bath rituals are amazing. Everyone gets a locker, spa slippers, and a robe. Its extremely nice, and the staff is very professional. Its by appointment only, so be sure to make your reservations in advance. They offer many services like facials, messages, manicures and pedicures, and more.

Review №196

2019-03-06 05:57:42

Love hanging out in the spa. Cant speak to the hotel rooms since I just came for the hot springs. Those were great. Its even better during nicer weather so you can hang outside comfortably. Gets a little crowded on weekends. Id rec a weekday.

Review №197

2022-03-06 15:49:11

The staff are so friendly and helpful and amenities are top notch. They drove us back and forth to the square as needed and there are fun board games in the lobby. The pool is heated and the poolside food is delicious!

Review №198

2020-01-01 01:58:30

Had an amazing time at our party. The room was clean and inviting. The smiles greeted us from Valet through check-in all the way to check out. A surprise bonus at the front desk champagne for both of us, really set the mood for our stay. We are very much looking forward to our next visit.

Review №199

2023-08-17 22:11:23

Great hotel with amazing pool and service! Really enjoyed the live music in the evenings and the peacefulness of being away from a city property.