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Categories

  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving and storage service
  • Moving supply store
  • RV storage facility
  • Storage facility

Phone: +1 949-454-9588
Site: https://extraspace.com/stora...
Opening hours
  • Monday:9:30 AM–6 PM
  • Tuesday:9:30 AM–6 PM
  • Wednesday:9:30 AM–6 PM
  • Thursday:9:30 AM–6 PM
  • Friday:9:30 AM–6 PM
  • Saturday:9 AM–5:30 PM
  • Sunday:Closed
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Total reviews rating 4.8

199 Reviews for Extra Space Storage 2024:

Review №1

2024-06-15 16:08:54

I recently booked a storage unit with Extra Space Storage, and I have to say that the experience was incredibly convenient and hassle-free. The booking process over the phone was a breeze, thanks to their friendly and knowledgeable customer service team.From the moment I called, the representative was attentive and patient, answering all of my questions and providing me with detailed information about the available units. They were able to guide me through the entire process, from selecting the right size unit for my needs to explaining the terms and conditions of the rental agreement.What impressed me the most was the ease of booking. The representative took care of everything over the phone, including verifying my personal information and securing my reservation. They were efficient and thorough, ensuring that I had all the necessary details and documents before ending the call.Overall, I highly recommend Extra Space Storage for anyone in need of a storage solution. Their convenient and easy-to-use booking process, coupled with their exceptional customer service, made the entire experience a breeze. I feel confident that my belongings are in good hands with Extra Space Storage.

Review №2

2024-06-15 05:11:58

The location is secure, tucked away behind gates, which gave us peace of mind knowing our vehicle was safe. The space itself was spacious and easily accessible, making maneuvering our camper a breeze. I have also used the space under the RV for storage and nothing has ever been lost. There is around many friendly people, we was building our second van for carpet cleaning and guy help us with huge machine 500lbs put into van with forklift. 9,9/10 because you cannot come after 10pm and before 6am.

Review №3

2023-09-27 23:34:02

The team here at Extra Space in Lake Forest have been amazing to work with. Hala got me setup in no time and gave me a tour of the property. It’s very safe and the large units have really helped my small business grow! Matt always makes sure to meet my businesses needs and has been instrumental to the little things that make leasing a space here very pleasant! Kyle and the rest of the team always show up with a smile. Highly recommend over other storage options in the area.

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Review №4

2024-02-09 07:25:59

Justin and Matt were great. They were able to provide me with a storage unit without any issues. I spoke with Justin a few days before and he gave me some options and great advice on how I can maximize my current rental. I highly recommend them and Extra Storage for your extra space needs.

Review №5

2024-05-05 03:18:38

Great Storage place. Clean and organized. Multiple aisles to park RVs and not get blocked by other people. The on hand RV dump is a game changer. In safe neighborhood also.

Review №6

2020-08-18 13:52:26

I rented a storage unit this week. The person who helped me was informative and helpful. He showed me different units so I could make my final choice. He even honored the web special price. I asked him about the first month being free special and he told me that the banner had an asterisk and that meant they could exclude the 1st month free if they were almost full. Which he said they were. I completed the transaction with him and put some things into storage today. I happened to access the website to show a friend in the neighborhood and I saw the asterisk meant that the discount excludes Administrative and Insurance fees, not the almost full bs. Well now I feel Ive been duped. Well played storage salesperson. Im not going to cancel my storage, but Im not going to give them the 5 stars I was expecting to either. If you get nothing else out of this review, please check your asterisks.Response to Owners Response: Free 1st Month When its Available? What does that mean? You put a banner on your location with free month. Your website says free month. Then you use my cookies after I went on your website to follow my wife and I around the web with your free month ad. Once we pull the trigger on a storage rental you say its not available. Very convenient for you. Great false advertising ploy. The discount is available when you make it available.Honestly, if you had never offered the discount I would have rented the space. But, because you used it as a carrot and then pulled it away I feel screwed. I changed my review to a one star. 90% of my reviews are 5 star. Not this one.Update:After 4-5 months they raised my monthly dues to demand. I ended up moving next store to the 🍊 storage place. Better price and I got my free month. No asterisk.

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Review №7

2024-06-14 01:26:40

6/13/2024Simply amazing! I had an issue with my RV storage spot and I brought it to the attention of Matt, Brad and Justin and what a fantastic team with superb customer service. I stopped in today and discussed the issue with Brad and Matt and they quickly provided solutions, options and answers. This is by far the best customer service that makes a huge difference in todays competitive market. I have had my RV at this site and only had one issue that was quickly resolved and I felt the caring, compassionate leadership and staff truly step up and treat me like family. I cant say enough about this location and the stellar condition of the site as well as the top notch knowledgeable staff who oversee the facility.Highly recommended and thank you Matt, Brad and Justin for your care, concern, professionalism and solution oriented approach to the issue I brought forth.A BIG THANK YOU!Previous reviewI picked up my new RV today and reached out to Matt at Extra Space Storage in Lake Forest on Baffin Drive. What an amazing person and professional experience. Matt was a pleasure to talk with and was very informative relative to the site, including a tour and discussion on amenities. The site is clean and well maintained. Upon arrival to the site, Matt was welcoming and provided outstanding customer service as we engaged in leasing a covered site for our RV. I highly recommend Extra Space Storage and have been a customer in the past at their Oceanside location. It is a terrific company, great people, and excellent storage options.

Review №8

2024-06-04 19:14:49

The best storage experience Ive ever had in my whole entire life I would not store my belongings anywhere else its so amazing here and clean and the staff is just absolutely helpful and beautiful and friendly and also to theres no upstairs storage units so that makes it very very wonderful and I just recommend them wholeheartedly 100% thank you so much

Review №9

2024-02-12 18:16:11

Spoke with Justin this morning and he was able to help me get a great rate extended for me. He was so pleasant to deal with and the upmost professionalism. Couldnt pass up the opportunity to write a review. Thank you, Justin!!! Top Notch Employee.

Review №10

2024-04-03 23:24:34

Staff are always nice and very helpful. It is very pleasing experience with them and definitely the number one among several storage places I talked or used. I highly recommend this place.