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Categories

  • Self-storage facility
  • Automobile storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility

Phone: +1 818-503-3900
Site: https://extraspace.com/stora...
Opening hours
  • Monday:9:30 AM–6 PM
  • Tuesday:9:30 AM–6 PM
  • Wednesday:9:30 AM–6 PM
  • Thursday:9:30 AM–6 PM
  • Friday:9:30 AM–6 PM
  • Saturday:9 AM–5:30 PM
  • Sunday:Closed
Edit info

Total reviews rating 4.9

199 Reviews for Extra Space Storage 2024:

Review №1

2024-05-08 03:13:45

Had a wonderful experience renting a storage unit in North Hollywood. Michael made the whole experience smooth, fast and efficient. Reserved it online and paid over the phone, the whole process was very easy. The facility is clean and well-kept.The units are clean, secure, well-lit and ventilated.

Review №2

2024-05-30 22:18:06

Michael helped me a lot today! Showed the unit before renting and went thru the contract with me. Incredible vibe and really good mood. Excellent experience!

Review №3

2024-05-12 14:35:47

This facility is really clean and nice. The staff is friendly and it’s very easy to access the units. I enjoy having the digital access and the easy parking. Thank you!

Review №4

2024-02-21 20:07:38

Michael was big help, and the storage facility is clean and very updated. So far as the process of renting and ending the storage usage is was very easy and convenient. Will be back when needed again. Highly recommend this facility.

Review №5

2024-02-03 02:03:44

Every interaction I’ve had here with the incredible team at this location, they have gone above and beyond for me and I will be a lifelong customer of extra space because of it. The staff and customer service is truly exceptional and far exceeded any and every customer service experience I’ve had in recent years. These guys are shining examples of what customer service is supposed to look and function like. I hope they get the pay and bonuses that reflect the quality and care they give to every single customer day in and day out.

Review №6

2019-02-14 08:58:59

Clean, easy access, first months free! I came in today and left with a great storage space. Super friendly and knowledgeable staff.They sell boxes and tape and other stuff for moving. Gate hours are from 6am-10pm. Office hours are 9:30am-5pm Monday-Saturday, closed Sunday. The only bathroom is available in the office.To open the gate you have to punch your code into the key pad. There are many different size storages available. I like how there are really big ones (you can even park an SUV inside of them) along the outside of the building that can be driven up to. Then, theres an alley that goes up a ramp, to the second story, and right thru the middle of the building with even more drive up storages.There are hand carts available to help move heavy things. They are chained to the wall with a combination lock. Enter the combo and remove the lock to use it.Ive really enjoyed using this facility. Its always really clean. The climate control feels real nice, especially lately weve been having triple digit heat. Sometimes I feel like I dont want to leave. All the other tenants Ive met are really chill and friendly.Update, 8 months later.I moved out of the storage today. All of my belongings are in great condition. A weeks notice has to be given when leaving. I called a week ago to tell them. They said, Thank you, have a good day. The whole stay and moving out process was super easy, barely an inconvenience. They took the payments right or if my checking account every month. There was one time I didnt have the funds. But it was no problem. I was given a week to get it to them. Once it was in place, I just called so that they run my card again. I dont know what happens after that week. Im guessing you get kicked out?All through my stay the place was kept immaculate. No weird smells or sticky floors. The gate hours made it super convenient to get in and out. Even when scheduling around work. All other tenants were cordial. Some really friendly, others kept to themselves, none rude or negative. Sometimes the bathroom situation was tough. Its in the office, so only available during office hours. There are other bathrooms in the area that can be used if needed. Right Aid at Tujunga and Victory or Costco at Tujunga and Sherman Way were where I went.I am 100% satisfied with my stay at Extra Space storage at Vanowen and Tujunga. I highly recommend them for all of your storage needs. I would use them again if I had to. Thanks you guys!

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Review №7

2024-04-28 00:24:11

Excellent service and Michael was a pleasure to work with. Thank you for continuing your amazing business.

Review №8

2024-04-13 21:47:14

Amazing customer service above and beyond took good care of me even offered me water for Dimitri and Michael Thank you, Extra Space Storage!

Review №9

2024-01-31 01:34:47

Michael was absolutely phenomenal. He went above and beyond! Thank you for your excellent service!

Review №10

2024-05-02 23:13:23

The staff was friendly and informative. He assisted us with all efforts. I would recommend this storage units.