Presentation on Map Reviews Nearby

Extra Space Storage in Monrovia

4.8 (146) 115 E Lime Ave, Monrovia, CA 91016, United States

Categories

Self-storage facility
Moving and storage service
Moving supply store
Records storage facility
Storage facility

Location on the map

Monrovia, Los Angeles County, California, US

Phone: +1 626-889-7150
Site: https://extraspace.com/stora...

Opening hours

Monday:9:30 AM–6 PM
Tuesday:9:30 AM–6 PM
Wednesday:9:30 AM–6 PM
Thursday:9:30 AM–6 PM
Friday:9:30 AM–6 PM
Saturday:9 AM–5:30 PM
Sunday:Closed

Edit info

Total reviews rating 4.8

146 Reviews for Extra Space Storage 2024:

Review №1

2024-06-25 22:43:13

Hi there,I just got off the phone with Dahlia (I forget her exact name, please forgive me. Im pretty sure it started with a D).She was SO VERY friendly, truly helpful and professional. She answered all of my questions and even blessed me with a Senior Discount! I was calling to apologize for being late with my rent payment and she hooks me up with a great discount and was super gracious with me being late / not having enough money in my account to pay them!Extra Space Storage is lucky to have her as an employee! I would hire her in a second, if I owned a company!!Keep up the great work young lady!Thanks again for being so kind, caring and thoughtful! Its very refreshing to run across nice people like her these days.Best regards and much appreciated!Tommy S.

Review №2

2024-06-21 18:21:32

Extra Space Storage has been an immense help, offering easy-to-access, secure facilities for my belongings. The entire experience was smooth, from the quick 10-minute sign-up to the move-out process. This is my second time using Extra Space Storage, and it certainly wont be my last. Special thanks to Jeremy Webb, who consistently goes above and beyond for his customers, resolving issues swiftly and providing exceptional service. Extra Space Storage is fortunate to have him.

Review №3

2024-05-31 21:42:25

My first telephone conversation with the Monrovia facility was excellent and the representative was super patient and friendly. I was even able to follow up with Jeremy who adamantly reached out to ensure my questions were answered and reservation was set. Jamal in the front helped my mom and I obtain a unit and walked us through each step. He took his time to explain everything to us and reassured us of the exceptional facility and security features. I highly suggest Extra Storage Space Monrovia. Thank you!

Review №4

2024-04-19 02:50:24

I recently had a wonderful experience with their manager, Jamal. From the moment I walked in, I felt welcomed and valued as a customer. Jamal went above and beyond to help me with my concerns, providing me with clear and thorough information. Their professionalism and friendly demeanor made my visit a pleasure. I would highly recommend to anyone looking for excellent service and a great experience!

Review №5

2024-06-21 02:42:20

The people were very pleasant and helpful. It was great to be able to come in at early and late hours if needed. The security system was great as well.

Review №6

2024-01-25 20:05:53

Kianna was exceptionally helpful when I came in to ask several questions related to usage of the facility. She toured me around the property, answered all my questions, and went above and beyond to make sure that I felt comfortable with the space and the rental process. I am also impressed by the level of security and the safety of being across the street from the police station. I am very happy to have selected this location!

Review №7

2024-01-13 22:57:42

I give Extra Space Storage Facility 5 stars. This was my first time reserving a storage facility and Vicky made my experience painless. She was exceptionally kind, courteous and very very helpful. She made the whole check-in process very simple and easy. I would definitely recommend this facility to a friend.

Review №8

2024-02-24 02:18:27

Extra Space Storage is amazing to work with. I reserved a storage space and paid the first months rent. After 3-4 days I decided to cancel the reservation. They were so polite when I told them I wanted to cancel my reservation and they even agreed to return my first payment in full. Classy and kind.

Review №9

2024-02-18 12:47:41

As a newbie to using offsite storage, I wasn’t sure what to expect at my move in with Extra Space. What I experienced was outstanding customer service with the onsite manager. Kiana provided help with the gate, getting me set with the app and personally showing me my unit and how to access it plus lock it up. She was genuinely helpful and just exuded top tier customer service along each step of the move in!

Review №10

2024-03-08 04:09:45

The facility is clean, well kept and organized. Kianna took the time to give me a tour of the facility, show me several units and broke down the various pricing options. Very patient. Very informative. No pressure, just kind and instructive.

Review №11

2024-01-12 21:46:34

I was referred to this company from a friend who stated she had a very good experience with Extra Space Storage. I reserved my space online and then received a phone call from Vicky who followed up. She was friendly, knowledgeable, and well versed. The cost of the space was considerably less than other storage facilities in my area so good customer service and good price was a no brainer.

Review №12

2024-06-19 19:20:41

The gentleman on the phone was so very sweet. Very knowledgable and made the process very easy. Has all the answers to our questions and very polite.

Review №13

2024-02-12 21:50:16

I had the best experience here. Rebecca was absolutely helpful knowledgeable and so kind and polite. So happy I found a great and clean storage unit.

Review №14

2024-04-22 19:30:50

Delia was so wonderful and helpful when it was time for me to find a unit. She gave me a full tour and we looked at multiple options until I found one that worked for me! Thanks again :)

Review №15

2023-10-12 23:25:32

Vicky was amazing in helping us select the right size unit and getting it booked for the dates we needed. She was patient, kind, knowledgeable, and made the experience a breeze! Ive rented many storage units over the years and usually its been a difficult experience, so working with Vicky an extra space was a true pleasure that I appreciated! I highly recommend this place based on the customer experience and the prices / product they offer.

Review №16

2024-05-22 19:57:47

Quick, easy, and patience. Jamal was very helpful and provided me with numerous options. I definitely advise people to come to thr Monrovia spot, and ask foe Jamal!!!

Review №17

2024-02-21 18:31:35

Paid my bill only. Had storage space for 6 months. Needs to spray for spiders. I brought my own spray when I saw spiders craving under a box and will continue spraying each month.

Review №18

2024-05-03 00:44:29

The gentleman was very informative and helpful, gave us a nice tour of the place and unit, I liked how clean the place was and how everything is super secure.

Review №19

2023-10-27 06:27:32

This is a very clean and well maintained facility. The staff have been great especially Vicki and Kianna. When I had any problems with my account, services or within the facility they have been more than happy to help. They take their time with customers so you feel valued and welcome. I have recommended this facility to others and will definitely continue to do so.

Review №20

2023-12-06 17:46:15

Vicky the manager is a good human being but the company sucks.Their 800 number claims the vacancy rate is 15% now (untrue), but they won’t be holding on to renters with constant steep hikes.No reputable storage company treats renters like Extra Space in Monrovia. SAFETY is also an issue here. They don’t value customers.As a consumer, be VERY weary of their business practices. You cannot have peace of mind here where you relied on storing your belongings without repeated attempts to extort money from you. In barely 8 months, they’ve made multiple attempts to hike the rate dramatically from $163 to a whopping $270. They raise rent literally every few months. Super seedy.Basically, their game is to hike the price every several months and make you feel like you got a discount if the manager offers to drop the hike by a very small amount and shrug shoulders.I called the 800 number and they claimed they’re just a “short term” facility.I would have gone with a competitor if it had been made clear that they’d claim their disgusting contract supports doing this to tenants.Do know that when you point out how DISGUSTING and unethical it is (to hold your belongings hostage lest you want to pay movers)…they might reduce the attempted hike by 30-40 bucks.Beyond pathetic and lacking in transparency as a business practice.If this happens to you, consider filing complaints with consumer agencies and small claims court if you must fork over money to movers to get out. As a consumer, I helped this location fill a less desirable upper floor unit and this is how they thanked me.**BEST part? Safety on weekends/after hours is concerning. An intrusive man with a towel on his head and sunglasses indoors was on the upper floor with no one else around was my favorite among them; downstairs resident transients also make their way inside elevator area to greet you in the back entrance where no staff is visible.** So much for the cameras we pay for.As consumers, our strength is in sharing our experience to prevent this from happening to others. At 74+ views in just a few days, I’m thrilled. It costs Extra Space a lot more $ to lose potential renters.

Review №21

2024-05-11 22:17:52

Jamal was great. He answered all my questions and was very knowledgeable. Excellent customer service.

Review №22

2023-11-15 01:01:14

SUPER clean facility, excellent customer service in the office, plenty of parking, safe area, easy to access, and great price! Take advantage of the online offer for the best deal. *Also the access hours (6am-10pm M-Sun) are extremely convenient for working customers and the best in the area. 5/5 stars

Review №23

2024-02-01 20:44:39

It was so easy to rent a unit here! Kiana is such a nice friendly manager to care for the people & the facility.

Review №24

2024-06-24 17:31:11

Jeremy at Extra Space in Monrovia is so kind & helpful. Highly recommend.

Review №25

2023-12-16 03:20:34

This facility is very clean, and they have bathrooms! The staff is nice and professional. Kianna is awesome! She even stayed late to finish all of my paperwork.

Review №26

2023-06-04 23:41:29

Vicki was so helpful in setting us up with our unit. She gave us plenty of information and showed us several units until we found the one we wanted. The facility is very clean, well-lit, and organized. The location is excellent, close to the main commercial part of Monrovia. Cannot recommend it enough.

Review №27

2023-07-26 23:37:00

Have had a wonderful experience so far! K was extremely helpful & patient getting me set up with a unit I was happy with & getting me acquainted with the place. The place is super clean, security seems pretty tight, with access code needed for the loading area, the building & then your floor ... the rates are very reasonable & the staff is wonderful. 🙂

Review №28

2023-06-20 13:15:42

This storage facility is fantastic! Its open and bright. The staff is friendly. They have excellent security steps for entry to the facility in place. There are bathrooms and drinking fountains on each floor. Even the moving carts are the best - solid and easy to maneuver. Extra Space Storage is 5 star!

Review №29

2023-02-04 19:37:18

I am really happy with the service and the facility. I was impressed by Vicki who helped me at the front desk. She gave me clear, honest information with terms that were easy to understand. The storage unit that she suggested was perfect for my needs. The location is comfortable to access and they have a smart and easy to use system of entry. I signed the contract for the unit the same day. A+

Review №30

2024-01-14 17:36:45

Very fast service and booking was easy online. Got a quick simple tour and was able to move my stuff in asap.

Review №31

2023-07-29 19:01:37

Kianna helped us and was excellent. She explained everything clearly and thoroughly. She answered all of our questions and was patient with us while we made our decisions.The space is clean and very well maintained. Multiple keypad entries keep the place secure.

Review №32

2023-05-02 23:40:20

Excellent. I had visited a couple of other facilities and not only did those facilities not match up to the cleanliness and security they also did not have the detailed knowledge that Vickie has to the many questions I had. Also, it was as easy as pie to do the rental agreement. My rating is 5 stars for the facility and Vickie

Review №33

2023-07-13 13:36:16

Just had the warmest intro to the facility by Vicky. Gave me a detailed tour, answered all the questions I had. Great customer service and she was very kind. The facility itself is very clean and safe.

Review №34

2023-10-13 22:02:40

I’ve been storing my belongings for just over 4 months now, and everything has been better than advertised. From the day that I walked in, Vicky showed me the different units and prices ( which are as good as or better than other places. She was very helpful in asking me how much I had and showing me how much could fit in what size unit. She didn’t try to oversell a larger unit at all, which surprised me in a positive way. Kianna has also been great. Always a smile and very friendly, she also has been there twice cleaning up a couple of messes for me. I had spilled a bottle of laundry beads and pods all over the place. Before I could get downstairs for a broom to clean it up, Kianna was there and had it done. I offered to clean my own mess, but she wasn’t letting me. She thanked me, said it was her job, and was very friendly while doing it. Honestly, I would recommend this facility anytime.

Review №35

2023-04-15 06:34:32

I recently used the self-storage services at Extra Space Storage, and I was thoroughly impressed with the level of convenience and professionalism provided by their team. From the very beginning, the staff Vicki was friendly and helpful, making the process of reserving and accessing my unit quick and easy.The facility itself was well-maintained and secure, with 24-hour surveillance and gated access, providing me with peace of mind that my belongings were safe and protected. The units were clean, spacious, and climate-controlled, ensuring that my items were kept in optimal condition.What I appreciated most about Extra Space Stirage was the flexibility of their storage options. They offered a variety of unit sizes to choose from, and their month-to-month rental options allowed me to adjust my storage needs as they changed. This made the entire process stress-free and hassle-free.Overall, I highly recommend them to anyone in need of self-storage services. Their friendly staff, convenient location, and secure facility make them a top choice for storing your belongings.

Review №36

2023-09-13 15:14:52

Kianna has given me exceptional service twice and the Manager of the 115 W Lime Jessica and if it isnt I apologize however these ladies are exceptional!!!Thanks to both of you for making my inner action and transaction so smooth.I look forward to my next encounter with them.AC

Review №37

2023-06-16 23:52:04

I’m having some terrible roommate problems that has made my life a nightmare! When I came into your place of business, I was greeted with some much needed kindness, levity and a real desire to help. The employee I’m speaking of is Vickey, on Lime Street. She took me on a tour of your beautiful storage facility and walked me through it step by step. Is customer service dead today? Unfortunately the answer is yes, or at least heading in that direction. Meeting Vicky assured me that is not true. She gave me hope that people still enjoy taking care of one another and kindness is not dead. You have a beautiful facility and Vicky!!!! She’s an absolute feather in your cap, diamond in the rough…. She’s a keeper! Happy Costumer, Eric Reynolds unit 3122

Review №38

2023-08-15 15:16:43

Cancelled our unit because we moved to Northern California. We took time off work to come down a week later to remove hundreds and hundreds of pounds of items from our second floor unit only to find the elevator was out of service. We had to make 25+ trips up and down the stairwell. Nobody bothered to call us and let us know, and there was no compensation either. The funny part is they raised our unit price by $26 for August and didn’t even have the common courtesy to call/email their customers and let them know the elevator is down. They’re greedy.

Review №39

2023-08-12 23:02:53

The elevator has been out for a week and will not be repaired for another half a week at the earliest. I had to carry an entire extended cargo van worth of items up three floors of stairs last week. And a week on, they still have not had the courtesy to notify any of their customers by email. Unless you call, youll just show up at the facility with your stuff, and have no way to actually get to your unit, except through an emergency stairwell. All of this could be resolved by taking 30 seconds to send a notification out, like any other properly run facility. Staff is super rude and unapologetic when you call in.

Review №40

2024-01-31 01:11:04

Kianna was Amazing; Very Courteous, Professional, and Thorough! Smooth Transaction.

Review №41

2022-10-06 23:32:01

Vicki the building manager was awesome! She set us up with our unit right away and was very helpful and informative. The facilities were fresh and clean and felt very secure and well lit. I’m excited to move my items to this facility! Very convenient location as well.

Review №42

2024-05-03 00:42:20

Great prices and thorough information on all details and gave a great tour of the facility!!

Review №43

2024-01-30 19:23:12

Kianna is so sooo kind. She goes above and beyond and so patient. She won’t lead you wrong at all.

Review №44

2023-05-01 20:08:25

Never rented a storage unit before, but everything was made easy for me. I was personally walked to my unit and was explained the process of accessing it which also highlighted the security measures they put into place to protect your belongings. Really great experience!

Review №45

2022-11-12 15:25:52

Vicki and David were very helpful explaining the various options and then showing me the units which suited my needs. They were both courteous, engaged and polite. The facilities are immaculate and the prices were more affordable than I imagined. I am so pleased to have my possessions safe and secure in an environmentally controlled location

Review №46

2023-12-17 16:29:54

Wonderful customer service and a beautiful, new and clean facility. I feel my storage items will be safe and secure there.

Review №47

2024-03-04 20:55:03

I was so comfortable talking to kianna, she patiently answered me even I asked many times

Review №48

2022-12-05 01:59:07

Vicky, the site manager, was incredibly helpful and patient. She offered me the lowest (online) rate and explained the extra costs associated with the rental very clearly. Super friendly and efficient! Highly recommend.

Review №49

2022-12-29 02:31:16

Had a wonderful experience with this company, Viky is the sweetest as well the other stuff. When I called to find out how everything works they explained very patient and detailed which was great, place is clean and very convenient,parking space is large and you just can pull out front and unload by the doors of the building.Thanks so much I wish all business could work the same way!

Review №50

2023-02-05 02:03:10

As we all know moving stuff into or out of a storage isn’t easy, it’s extremely expensive and physically, and mentally overwhelming. I’m so grateful to have found this company “Extra space storage in Monrovia.” I did my homework and by far heir prices are much more reasonable then any other storage the hours are longer then any other storage the building in beautiful inside, oh my god! The location is great and safe but best of all the employees here “David” is professional, helpful, and kind.Thank you so much, David you’re a great asset to this company.

Review №51

2022-11-15 23:54:39

Very cordial and good service from Vicki, the site manager at Monrovia, California.She is very friendly and with enthusiasm and patience to showus the storage site and how to operate the gate and the place is super nice and clean. Thanks for her warm and nice treatment. If you need a storage area, this is definitely to place to rent. Thanks, David Chiang, Nov. 2022

Review №52

2023-10-10 23:38:04

Signing on was so easy to do. Staff has been very pleasant to work with. Looking forward to a great storage experience with Extra Space.

Review №53

2022-10-29 21:13:08

My experience was excellent. The staff were friendly and extremely friendly. The facility is new, clean and top notch. I was shown a number of units to find what would fit my needs best. Pricing was reasonable for the size unit I needed. I highly recommend Extra Space Storage for anybody’s storage needs.

Review №54

2022-11-19 16:29:00

It is hard to give he a review after only one visit, because things can change. It is more reasonable to give a review after a period of time, when more experience has been gained.Having said that, the facility is the most modern storage facility I have seen, the best constructed, have a lot of security cameras, and the employee which provided service has been very helpful and communicative, and provided excellent service.

Review №55

2023-02-02 21:41:19

We are very happy with our new storage unit. The building is very clean and secure. Vicki and the other staff have been very helpful. The parking, elevators and carts are all easy to use.

Review №56

2023-08-14 23:19:00

I shopped around for a storage unit and Extra Space Storage was the most convenient. Vicki was extremely helpful. I also liked the first month is free.

Review №57

2024-04-29 16:50:00

Very easy process. Clean and well secured facilities.

Review №58

2022-10-31 20:08:31

Oh my goodness where do I begin!🤩 Vicky is absolutely amazing at the ExtraSpace Storage in Monrovia, CA. Very professional, knowledgeable, patient and kind. Shes a major asset to this company. Excellent customer service is a rarity these days and I for one absolutely appreciate it! Kudos to Vicky!🤗No matter what state I find myself living I always find an ExtraSpace Storage facility to store my extras. Love the climate controlled units and cleanliness of the entire facility. Even the restrooms are top notch clean & always smell good! Thanks ExtraSpace Storage!😁

Review №59

2023-06-22 17:46:35

Site manager was great, she gave me the tour to my space # and explained everything perfectly. Facilty is very clean and cant wait to move my belongings in.

Review №60

2023-05-04 05:26:36

Vicki was amazing. I went in and had my 6 year old with me. She got me in and out in 20 minutes. I would give her 10 stars if they would let me.

Review №61

2024-01-23 01:14:49

They were a great help, I would recommend them to my family and friends .thank you....

Review №62

2022-11-24 11:59:36

Second time renting a storage unit, this time at Extra Space Storage in beautiful Old Town Monrovia. There, Vicki is extremely helpful, accommodating and with excellent customer service. I am so happy of her patience and kindness!

Review №63

2023-08-11 22:53:15

Elevators down for two weeks, no email. Our scheduled move out date we had to haul over 1000lbs of luggage down emergency stairs on other side of building and they wouldnt give us any kind of discount or refund. Horrible horrible storage facility, will never recommend to anyone or come back.

Review №64

2023-09-19 19:56:08

I processed everything on the phone..the conversation was pleasant and the service was great. The girl was very patient and friendly and of course helpful.

Review №65

2022-09-26 18:11:04

This was my first time renting out a storage space and it was a great one. The site manager at Monrovia location was extremely friendly and explained everything step by step while walking us to our locker. The facility was very clean and secure 👌!

Review №66

2023-02-09 17:35:42

Super friendly and assuring how safe and secure our valuables will be at their facility. Vicky explained everything, how to do everything in 1 Shot. Again was very reassuring on clean and very well maintained the facility is.

Review №67

2023-10-13 19:39:13

Kianna was incredible…so kind and grateful for her knowledge of the facility. Everything is so modern! Very impressed…

Review №68

2022-11-26 06:58:06

Vicki, the store manager, helped me tremendously in choosing the right size, insurance coverage, saving money & etc. Shes professional, warm, & patient. I highly recommend her assistance.

Review №69

2023-02-16 23:43:35

Vicky was Awesome and extremely helpful! Everything was explained clearly and professionally. The facility is very nice and clean. Highly recommended!

Review №70

2023-11-14 23:38:39

Customer service was amazing. Answered every question I had. Area was nice, clean, and organized.

Review №71

2023-11-17 02:37:24

Very friendly and knowledgeable about their services. No-brainer; I signed the lease same day.

Review №72

2023-02-11 15:48:43

My experience is very good in all aspects. very clean. excellent lighting.but above all the help and attention of the staff {vicky} is excellent. I give it a 100% rating and recommend it

Review №73

2024-01-12 02:04:52

Easy, secure, and clean storage! Friendly and helpful staff. Competitive rates. I highly recommend!

Review №74

2023-01-20 01:44:52

Vicki could not have been more helpful. She showed me multiple units so I could make sure I got the best size for me. I highly recommend this place and their staff.

Review №75

2023-01-13 20:27:08

Throughout the years ive used numerous storage facilities and this is by far the best, first off it’s right across the street from the police station so the area safe. Vicky as others have stated is on the ball, friendly helpful. To too it off it’s brand new and spotless.

Review №76

2024-01-12 15:32:28

Vicky the ladies that helped me seems to be nice and professional.

Review №77

2022-11-23 19:31:46

NEW FACILITY!!! Clean, organized and temperature controlled. Great pricing considering the location. Not expensive at all! Shout out to Vicki Y. Store manager for helping us out.

Review №78

2023-07-27 01:19:38

Amazing customer service very happy with Vicky’s attention and explanation. Glad i choose this location and hope to continue to have great customer service!

Review №79

2023-03-20 21:32:32

Vicki made the whole process so easy! She showed me some available units and went over the information with me in a very detailed manner.

Review №80

2023-03-08 19:14:57

I am very pleased with service and the unit I received. Vicki, who helped me was very nice and helpful. The location is great with great access.

Review №81

2023-11-18 21:20:38

Great customer service and the place is very clean! I also like the great deals that they offer!

Review №82

2023-01-04 06:19:16

Excellent Service and Pricing! Vicki, The Manager, was beyond helpful, straight forward and she made you feel very welcome!

Review №83

2022-09-16 17:32:57

Very nice facility. Brand new and secure. Enjoyed the great service that was provided today. I can see a great relationship with this company. Right now killer discounts for the first month.

Review №84

2022-12-13 00:57:43

Vickie is amazing and super accommodating. I had a concern and she went above and beyond to make sure I was taken care of!Thank you.

Review №85

2022-08-26 03:57:34

If I could give 10 stars, I would! Professional friendly staff! The whole process was quick and super easy! This facility sparkles! Very fair pricing! Super easy choice for me!

Review №86

2023-03-26 05:32:33

My experience was awesome! Great location, nice and clean. Vicki was amazing!! Great customer service!

Review №87

2023-07-27 18:38:05

Kianna was very respectful and helpful. She was able to answer any questions I had! AMAZING!

Review №88

2024-01-03 18:01:09

I good experience renting space. Vickie was awesome.

Review №89

2023-03-12 00:07:08

Vicky was amazing and if I could Id give her 10 stars. Thank you for making the whole experience 11/10

Review №90

2023-03-30 12:29:33

I came to rent a space and it was so easy as 1-2-3😃 The manager was very helpful. Love the great customer service they provide.

Review №91

2023-09-30 23:20:07

Vicky was extremely helpful and nice, I highly recommend this storage and it’s in a really nice location.

Review №92

2022-11-12 15:30:39

David provided excellent customer service. He was helpful and knowledgeable with all our questions. Glad we went with Extra Space Storage.

Review №93

2023-05-18 21:01:12

Came in for a new storage unit. Very clean and nice location. Vicki was awesome and helpful.

Review №94

2022-12-29 19:41:11

Vicki helped us out getting a unit. She was extremely friendly and helpful which give us confidence that we chose the right place

Review №95

2022-11-25 01:05:50

Jessica was fantastic and beyond helpful and friendly. The space is new and extremely clean. Fantastic location and hours. Also, the rate is excellent!

Review №96

2023-06-15 21:08:55

Vicki was very nice, helpful and professional. The facility is cleaned and well maintained

Review №97

2023-09-30 21:30:51

Vicki was super helpful checking me in, everything great so far!

Review №98

2022-11-02 14:00:27

Very reasonable, very secured with friendly staff and able to get to your storage 7 days a week even if the office is closed, plus its gated as well. AWESOME!!!

Review №99

2023-01-26 15:15:46

Vicky is AWESOME! She took care of our needs. Customer service still exists!

Review №100

2023-01-23 19:32:03

Great spot and very clean. Access is very well controlled and safe. Getting setup and into the unit was easier than I have ever experienced.

Review №101

2023-08-07 17:06:24

Changing my review from 5 stars to 2 stars...They jacked up my rent after 4 months...also elevator was out of order couldnt get access to my unit even with stairs...Location is clean is the only plus in this place

Review №102

2022-11-01 02:14:17

Excellent newly built storage near Monrovia old town. Secure, clean and bright. Best storage I have ever used so far.

Review №103

2023-01-08 20:38:55

Excellent experience, particularly with the manager, Vicki, who has been accommodating, honest, and very easy to communicate with.

Review №104

2022-12-19 20:21:31

Vicky, manager onsite was quick to help me get to my unit! Happy with my first visit! Thank you

Review №105

2022-08-27 22:19:01

Selection is great, clean, metal sheet panel walls, temperature controlled, very secure, hidden in plain sight, and cheap prices. Staff is very helpful.

Review №106

2023-11-27 22:17:54

Vicky was knowledgeable, friendly, and had all the answers I needed.

Review №107

2023-09-14 20:30:01

Vicki was wonderful, knowledgeable, friendly, smart and supportive. Easy to understand

Review №108

2023-05-13 17:41:56

Vicki & Jeremy we’re so helpful and made my transition into ExtraSpace storage easy!

Review №109

2024-03-06 07:06:41

Very helpful staff. Thank you K.

Review №110

2023-07-03 00:14:40

It was easy to get in and out. The carts were available which made the move in simple. Thank you!

Review №111

2023-07-03 22:11:54

Very nice and helpful staff and the facility security is state of art. The entire facility is spotless.

Review №112

2024-02-19 21:20:29

Kianna Medina was really helpful.

Review №113

2022-08-20 01:09:20

Brand new secure facility with wonderful staff and easy access, right in the heart of Old Town. So happy Extra Space opened in Monrovia!

Review №114

2022-08-30 17:27:26

Awesome service! A brand-new building with best people all are helpful! And climate control! Highly recommended.

Review №115

2023-05-10 23:21:48

Fantastic customer service; fast and easy to get set-up with a storage unit!

Review №116

2024-07-01 16:06:45

Very nice and easy

Review №117

2023-01-21 20:09:27

Met with Erik top notch experience, well informed and knowledgeable, very kind, great representation for your company!

Review №118

2023-01-21 18:36:34

Everything went smooth from getting my locker over the phone to arriving and everything being clean and ready to go by the time I opened my locker

Review №119

2023-05-18 02:38:22

I love the fact that every storage is indoors, nothing outdoors! Beats the heat. Seems to be very secure. 👍

Review №120

2023-03-16 22:08:18

The manager Vicki was really helpful and knowledgeable. Super cool!

Review №121

2023-06-10 05:46:07

Vicki and the other employees have all been very helpful and nice!

Review №122

2023-07-30 20:37:48

Easy, convenient and helpful. Made sure I got everything I needed and nothing I didn’t.

Review №123

2023-04-14 04:41:00

Vicki Youngs went above and beyond to help facilitate our move.

Review №124

2023-06-29 21:49:06

Very easy to get started. Staff is very professional and helpful.

Review №125

2023-01-17 18:13:57

Excellent Service I was Very Happy The Manger Was So Helpful & Friendly Answered All My Questions I Definitely recommend This Location !

Review №126

2023-12-12 20:14:05

Great customer service by Kianna Medina...

Review №127

2022-08-27 18:28:16

Super easy and clean! The staff is kind and helpful!! Highly recommend.

Review №128

2022-08-27 17:54:38

Great customer service and the site manager was very nice and friendly.

Review №129

2022-09-24 19:56:07

Very clean and secure facility! Eric was super helpful.

Review №130

2022-09-09 20:49:51

Staff is extremely friendly! I know I made the right choice in choosing this location

Review №131

2023-06-21 03:07:52

Needed to store my things while the room Im in now was being renovated!

Review №132

2024-06-03 16:46:10

Pleasant and professional

Review №133

2024-05-18 22:41:07

Good experience.

Review №134

2022-09-24 23:13:32

Eric and Vicki gave excellent customer service

Review №135

2022-09-30 21:29:23

Climate controlled and new building. Great staff too!!!

Review №136

2022-11-14 18:01:03

Vicki guided me through the whole process. Thanks!

Review №137

2022-09-07 20:23:21

The building is brand new and the service is great.

Review №138

2022-10-15 17:34:23

Reasonable price and great customer service.

Review №139

2023-02-16 01:31:48

Friendly staff & very clean facility.

Review №140

2023-03-03 21:32:20

Great service, thank you

Review №141

2022-12-13 23:10:05

Easy access and very clean

Review №142

2023-07-17 23:40:52

Very good service

Review №143

2023-04-25 23:53:33

Friendly, very nice

Review №144

2023-05-10 01:45:22

Nice and p patience

Review №145

2023-04-09 20:46:58

Fantastic!!!!

Review №146

2024-07-03 00:29:41

Jeremy was terrific and helpful with getting me sat up and squared away!