Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image

Categories

  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility

Phone: +1 510-444-1346
Site: https://extraspace.com/stora...
Opening hours
  • Monday:9:30 AM–6 PM
  • Tuesday:9:30 AM–6 PM
  • Wednesday:9:30 AM–6 PM
  • Thursday:9:30 AM–6 PM
  • Friday:9:30 AM–6 PM
  • Saturday:9 AM–5:30 PM
  • Sunday:Closed
Edit info

Total reviews rating 4.9

199 Reviews for Extra Space Storage 2024:

Review №1

2024-05-21 00:44:42

Friendly staff and the building has a lot of security. I would definitely suggest this place to any one who needs storage little to large.

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Review №2

2024-06-07 21:19:29

Katherine and riana are amazing. I didnt end up needing the unit I reserved because my husband changed his mind. But they were so helpful every step of the way. Both ladies helped my husband and I so much

Review №3

2024-01-13 16:55:12

Update on Review. My second 3rd Storage experience and this bay far has been the most convenient one for me. The Manager Catherine is so wonderfully helpfully actually goes out far and beyond to help her customers. I’m blessed to share such a beautiful, neat, clean, quite, convenient and safe space here. I feel secure that my things are okay here. Staff is great and pleasant as well. Thank you Thank you .Will be going on a 1 month soon.

Review №4

2024-01-19 20:25:20

Don’t go by Google reviews, go by Yelp reviews.I hope this message finds you well. I recently had an experience with your customer service that I feel compelled to share. While I understand that every business faces challenges, my encounter left me disappointed.The customer service I received was regrettably subpar, marked by a lack of professionalism and courtesy. I believe it’s crucial for businesses to address issues promptly and respectfully. Unfortunately, my experience did not align with these expectations.Additionally, I want to highlight a concern regarding the loading and unloading dock area. It appears that this space is frequently used for parking rather than its intended purpose. This has resulted in inconveniences and delays for those genuinely needing the loading zone.For the benefit of prospective customers, I advise against submitting a 5-star review immediately upon sign-up, as it may not accurately reflect the overall service quality. It’s important for new customers to be aware of potential challenges.I hope this feedback is taken constructively, with the aim of improving customer experiences and operational efficiency. I believe that addressing these issues will contribute to the overall enhancement of your services.

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Review №5

2024-06-12 20:17:06

I have 9 units at this location. The manger was an assistant manger when we met. Now she runs the place and I love it here. It’s clean and trash free too.

Review №6

2024-06-14 18:00:35

I have been using this space for years, and agree with everyone when they say the staff is nice. The reason for the low rating is that since being a customer they randomly increase the rate of your unit without any notification. Meaning I log in to pay each month (because I stopped autopay after the first random increase without notification) and see the increase. Extra Space Storage offers all these deals on units that are the same size or larger than what I currently rent, so I can only assume that the increase is me paying for empty units. BUT to NOT notify the customer in enough time to make a sound decision on how the customer wants to move forward is manipulating and devaluing, to say the least.AND THEIR BELOW RESPONSE STILL SHOWS THEIR NEGLECT OF INFORMING CUSTOMERS OF INCREASES, JUST INCREASE AND THEN TELL YOU WHAT BENEFITS YOU GET FOR YOUR STUFF BEING IN THEIR STORAGE FACILITY. THEIR BELOW RESPONSE MADE ME QUICKLY GO FROM 2 STARS TO 1 STAR. HORRIBLE BUSINESS STRUCTURE

Review №7

2024-03-26 23:05:24

Katherine is so wonderful, I had an issue the 1800 number couldnt help me with. I came into the store and she sorted everything out. Thank you so much and I hope you get a raise

Review №8

2024-03-13 22:51:26

I love this place. Katherine is very pleasant to work with and talk too. I’ve had 4 units because of her

Review №9

2024-01-22 17:33:59

Initially I was pretty happy with this storage experience. But after the first few months, the unit price would raise by around $10 almost every month. After a few years, the unit more than doubled in price and I was struggling to make the payment. If I had to do it again, I probably would just get rid of my stuff. Not a dang thing in there was worth the money I paid to store it.

Review №10

2024-06-24 21:02:19

Very nice people working in office and move in/out was a smooth process.