Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image Extra Space Storage image

Categories

  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Records storage facility
  • Storage facility

Phone: +1 510-450-0736
Site: https://extraspace.com/stora...
Opening hours
  • Monday:9:30 AM–6 PM
  • Tuesday:9:30 AM–6 PM
  • Wednesday:9:30 AM–6 PM
  • Thursday:9:30 AM–6 PM
  • Friday:9:30 AM–6 PM
  • Saturday:9 AM–5:30 PM
  • Sunday:Closed
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Total reviews rating 4.9

199 Reviews for Extra Space Storage 2024:

Review №1

2024-06-22 23:22:12

Claudia and Rio in the office were quick and super friendly. Help me upgrade to a bigger space in minutes for the same price. Texted me a map of the facility with my space highlighted. Let me park in front cause I have a walking boot for a broken leg! Very helpful staff.

Review №2

2024-04-10 01:18:17

Exceptional Customer Service Experience at Extra Space Storage!I had the pleasure of interacting with two exceptional employees at Extra Space Storage Today, and I cannot express enough gratitude for the outstanding customer service they provided. From the moment I walked in, they greeted me with genuine warmth and professionalism, immediately putting me at ease.Both employees went above and beyond to ensure that all my storage needs were met efficiently and effectively. They patiently answered all my questions, provided valuable insights, and even offered helpful tips to optimize my storage space. Their attention to detail and dedication to customer satisfaction truly set them apart.It’s evident that these two individuals are not just employees; they are true ambassadors of excellence for Extra Space Storage. Their exceptional service deserves recognition from management, as they exemplify the highest standards of professionalism and customer care. I highly recommend this location to anyone in need of storage solutions, thanks to the outstanding service provided by these two remarkable individuals. Kudos to them and the entire team for making my experience truly exceptional!

Review №3

2024-05-02 08:12:31

Rio is a class act. I could have gone anywhere else in the East Bay to store my stuff, but I tend to go where the customer service is always stellar. Not only did he come out of the office to tell me where I can park at best but he also gave some great navigation directions on backing the truck into the space. To me, thats how you win championships. To Claudia & Rio, & team, thanks for always making the transition with moving a pleasant experience. Moving just sucks as it really does, so to give some light to an already dimmed & dark experience is always appreciated. 👍🏾💯🫶🏾

Review №4

2024-06-29 19:17:32

I’ve had a terrific experience at Extra Space Stoage in Emeryville! The staff is always very helpful, and the manager Claudia has always looked out for me as a customer. I would highly recommend this facility to anyone!

Review №5

2024-07-05 17:47:37

Excellent customer service at the Emeryville CA location! Stephan was great. Knowledgeable, polite, personable, professional. Thank you for a great experience.

Review №6

2024-04-20 13:09:10

First and foremost, the customer service from Rio is unmatched! He is genuine, thoughtful and so very kind. He patiently and thoroughly answered all of my questions and made me feel at ease knowing he is there. The building is spotless and I have all the confidence renting from Extra Space Storage in Emeryville.Thank you, Rio!

Review №7

2024-04-16 18:52:43

So I guess I just dodged a bullet. I’ve had my belongings in an extra space storage up north. Great service and team up there taking care of everyone’s needs. Pleasant and polite.Not here. The exact opposite.So based upon my first interaction with this place being so abominably rude, I’m taking my storage needs to anything but another extra space storage.

Review №8

2023-12-09 22:30:46

Rio was amazing!!! I was greeted right away very nicely, all of my questions and concerns were answered and Ron went up and beyond to assist me with finding the right size storage. Rio also explained the process of accessing the storage unit which was much needed being this was my first time renting from extra storage. The facility was clean, smelled really good and well organized. I would definitely recommend extra storage but specifically the west Oakland location where Rio works 😊

Review №9

2024-06-29 19:12:38

I cant rave enough for Extra Space Storage. They are so helpful and accommodating. Shout out to Claudia and Rio!

Review №10

2024-01-25 21:33:42

This by far was the best service I had. She was fast and effective. Thank you so much Riana. I will be recommending this place. Its clean and Riana made me welcome