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Estancia La Jolla Hotel & Spa in La Jolla

4.5 (199) 9700 N Torrey Pines Rd, La Jolla, CA 92037, United States

Categories

Hotel
Resort hotel
Wedding venue

Location on the map

La Jolla, San Diego County, California, US

Phone: +1 858-412-0100
Site: https://estancialajolla.com/

Opening hours

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Total reviews rating 4.5

199 Reviews for Estancia La Jolla Hotel & Spa 2024:

Review №1

2024-05-18 11:44:17

La Estancia has been a non-stop mess.First, booking a room felt like solving a riddle. Forget online reservations --You have to call and complete the reservation by phone. From there, they never sent any confirmation emails (just gave me a confirmation # over the phone). I had to call reservations back several times to confirm the reservation, double check the email address was correct, and STILL they never sent a confirmation email. This was already a red flag.Then, theres no breakfast included. Instead, they bombard you with confusing meal plans that make your head spin. (You can use this amount for this, but cant use that, but you can purchase this and you get this, but not that.)The check-in was just as bad. Rude, passive-aggressive front desk staff, and to top it off, they slapped us with an extra nights charge that we NEVER booked! (Were still trying to resolve this with their accounting department.)Want to charge your electric vehicle? Thats another hurdle. Only valet can charge it for you, which no one mentioned during booking (and they swore it was complimentary for guests). The front desk had a different story--that they will do it once as a courtesy. They then suggested we just go charge our vehicle down the road at public stations.Thankfully, the on-site restaurant, Mustangs & Burros, served great food for dinner. Unfortunately, that was the only bright spot in this whole ordeal.Although the grounds are nice, the beds are comfortable, La Estancia is a complicated mess -- Confusing booking, no straight-forward communication, unfriendly staff, mediocre amenities, surprise charges, and an electric vehicle charging nightmare. Avoid La Estancia!

Review №2

2024-05-12 17:27:19

Great resort with clean and comfortable rooms and dining options. Very nice courtyard views from the room. Stayed 2 nights on a business offsite and it was the perfect place for such a setting. Rooms had amenities like a coffee maker and a couple of refillable water bottles (which, for some reason, they don’t refill after clearing them during housekeeping). Strongly recommend the place for both business and family stays!

Review №3

2024-05-29 18:09:22

Great resort. Beautiful gardens and grounds, from multiple dining options, fire pits, pool, to friendly staff and overall a great experience. The location is good, close to Torrey Pines, La Jolla Cove, and other points of interest within a short drive. There are not many places that are walkable, however.

Review №4

2024-05-27 19:59:44

This was an awesome staycation. The resort is awesome, clean, relaxing and plenty of options within the hotel for food and drinks. The staff was all great amenities available. Oh yeah…this place is pet friendly too. Only one negative thing they should address and that is the water in the shower barley comes out

Review №5

2024-06-09 19:57:08

As someone who values relaxation and indulgence, my recent visit to Estancia left me thoroughly underwhelmed and dissatisfied. The spa has taken a drastic turn for the worse with their recent changes. I had previously visited this spa a year ago and had a wonderful experience.First and foremost, the removal of the pool use from their facilities was a massive disappointment. We had planned to grab lunch and a drink by the poor after our treatment and were informed it was only for hotel guest, when previously this was included in the facilities for spa guest. Its bewildering why they would strip away such a fundamental element of a spas allure without providing any suitable alternative.Adding insult to injury, the draconian restrictions on food and drink are absurd. Not only are guests prohibited from bringing their own refreshments, but the spa also doesnt offer any for purchase. This left me feeling parched and famished throughout my visit, a far cry from the pampered experience I had anticipated. Its simply unacceptable for a supposedly upscale establishment to neglect such basic amenities. They can only offer to walk you to their formal dining room 10 minutes away in your spa robe for any food or drink purchase.To add further insult, they have implemented a fee for facilities that should be complimentary. This fee, which supposedly goes towards supporting the therapists, feels like a thinly veiled cash grab by the spa management. Its disheartening to see an establishment prioritize profits over the well-being and satisfaction of both guests and staff.Overall, my experience at Estancia was nothing short of disappointing. The lack of a pool, the stringent restrictions on refreshments, and the dubious facility fee left me feeling like I had wasted both my time and money. Save yourself the disappointment and seek out a spa that truly values your relaxation and comfort.

Review №6

2024-05-02 23:42:10

The location and grounds are really nice. The parking staff and others are friendly but the front desk staff were not friendly or welcoming at all. Although the check in time is 4pm, I waited well past 4pm before my room was ready. For the price of this property its a little disappointing that the staff arent more welcoming. If you stay here be prepared to act like youre doing them a favor by booking. I would look somewhere else.

Review №7

2024-01-31 01:16:21

Really enjoyed this hotel! Not in the heart of La Jolla, but still well placed near the college campus and Black’s beach nearby. So, it was a great location from that perspective.It was very nice and the rooms were very comfortable.The amenities were nice. The gym was well stocked and the grounds were full of greenery and places to sit and chill.We tried 1:2 of the restaurants. It wasn’t the best for us, but I gave feedback about that elsewhere.There are a couple of walking trails nearby.Loved the easy access to WiFi as well.Note:- the biodiversity loop is only open on the 1st Saturday for 2 hours- the pool is under construction, but they get you to another nice hotel in downtown to use the pool and relax with beach viewsFeedback:- make sure every room has a do not disturb tag- if hanging the towels means, don’t change the towels, encourage the cleaning folk not to change.Otherwise, good customer service and relaxing.

Review №8

2024-01-26 04:14:27

Driving here was crowded b/c this is by the UCSD dorms, but this is a really nice resort. They are remodeling their pool which should be up in April 2024 but still their rooms have all been retouched recently. They dont have tubs though if thats your thing only standing showers. They have luxury bathrobes that I lived in while visiting. I would absolutely come back. I held a conference here and the valet (Oliver and Enrique) were wonderful to my 150+ guests, the front desk was on point, and the food was delicious (David the bartender is the best, and Larry the banquet chief was great to work with).

Review №9

2024-03-23 17:46:36

Very beautiful place and resort fee is worth it. Parking is cheap across the street in UCSD lot. Valet and concierge is great. Restaurant is good to burn the venture X credit. Room is basic. Great Christmas decoration. The makeshift front desk is ok too. Have to call them am for some billing issue though

Review №10

2024-03-16 15:40:08

This trip was to celebrate a birthday so we booked 2 rooms. Our room was on the smaller side without much natural light, situated in a location where we had to go upstairs and downstairs to get to our room. Our biggest problem was that our key to one of the rooms didn’t work so I had to go all the way back to the lobby and get new ones, went all the way back and it still didn’t work. So again, I had to go all the way back to lobby and they gave me, yet again, new ones and said to try it again, so I went all the way back to the room. Still didn’t work and I went all the back and complained. They sent a maintenance person and he said something was wrong with our key pad so he was going remove the door 😳, but eventually he was able to fix the pad itself. Mind you, we drove for 6 hours, checked in, went to dinner so it was late and the whole ordeal took over not 1 but almost 2 hours to resolve. It was the worst experience we have ever had in ANY hotel. For over $500 a night in July ‘23, I expect better customer service. Maybe not make guests go back and forth 5/6 times (lost count) to see if the key works… maybe be given a different room instead of us having to wait outside and in the lobby while they fixed the issue. They gave us 2 free drink tickets for our troubles. Inexperienced front desk and overall experience is the reason this hotel gets 1 star. I think this the first 1 star review I’ve ever given. It was that bad.

Review №11

2024-03-08 09:46:25

The first thing Ill mention is, they have some type of electrical issue. The lights and the TV kept going out.The rooms were nice and well cleaned. The restaurant food was pretty good.The gym is very small and claustrophobic, but if youre the only one in there, it gets the job done. They have complimentary fruit and water in the gym, which I really appreciate, because after a workout, you need a little bit of carbs to recover.After taxes and all the long list of fees and everything, it was about 400 bucks for one night, which seems pretty excessive.The rooms have a fridge, and some electrolyte water, which was a nice surprise along with some coffee and two tea bags.If you plan on parking your car, its going to cost you an extra $35 a night. Plan to on an additional $70 in fees and taxes on top of parking. So if you have a car roughly $100 per night extra on top of whatever the quoted price is.

Review №12

2024-03-23 17:48:05

Words cannot describe our wonderful experience at this hotel, we came to San Diego to enjoy our honeymoon, and even though there was a confusion with the room we picked when we arrived, the next day they went above and beyond and upgraded us to the best available room at this hotel which was a suite and oh my! It had a nice tub, a living room and even a complimentary bottle of wine, the amenities definitely made our stay feel outside on the inside which was the vibe we were looking for when looking for where to stay, the staff was amazing Jeszica, Carlos, Paloma and Mischel made of our stay one to remember for the rest of our lives. We cannot recommend enough this location and its staffs hospitality. We hope to return sometime in the near future and stay once again at la Estancia.

Review №13

2024-04-11 06:00:53

This location is truly exceptional, boasting hospitality that effortlessly scores a perfect 10. A heartfelt commendation goes out to Kam, Mishel, and Collin for not just their helpfulness, but also their incredibly personable and grounded nature. The culinary experience here is equally impressive, with our meal being nothing short of fantastic. I highly recommend visiting for an unforgettable experience.

Review №14

2024-03-22 16:54:13

Hotel renovation almost complete but pool is not yet done. Surprised they didn’t expand the gym as it’s tiny. Rooms are very nice, new lobby and bar area is a great addition and change. Food was not great for 2 nights running and if you want a coffee plan 10-15Mins in advance as the staff there were slow

Review №15

2024-01-11 03:10:16

My husband and I booked this hotel with high hopes. We looked forward to enjoying the heated pool for our holiday getaway. However, we were surprised to find out the pool and hot tub area was closed off due to construction. We were not made aware of this closure prior to booking or even during check-in. We were not able to get any money back because our resort fee had already been waived for our extended stay. The food options are limited and overpriced for the portions served. While the location may be convenient for those visiting UCSD, the area is not very walkable for everyday activities. Overall, the hotel was very quiet, the room was comfortable and nicely put together, but the quality of our stay was just not justified by the price we paid.

Review №16

2024-03-06 19:30:16

Dont make the same mistake I did.Overall very disappointed by this hotel. Service at the front desk was good, but everything is in construction for months. The pool was closed (of course they forgot to mention it on booking websites... and we were informed about this at 8pm on our arrival), the restaurants were closed, the coffee by the reception was closed, and parking fees were atrocious. This kind of scammy practices should be illegal.Water pressure wasnt great, and heating/AC system was very loud in the room. You have a patio which is a rusty chair sitting in front of the door of your room...Overall, nice location, cute buildings, but definitely not worth the price given the amenities. Im sure youll find better options all around in San Diego. Wont stay again.

Review №17

2024-02-18 05:34:42

Im a student at UCSD and my friends and family have now stayed here several times. In past visits my main issues were with the food prices, because they are genuinely unreasonable (for example, $10 for bread and butter is unjustifiable anywhere). However, this time around, the attitudes of the staff have been so unacceptable that I want to find a different place for my loved ones to stay.For context, my partner and I are adolescents. First, the person at the front desk felt the need to ask our ages and after my partner clearly stated his male first name, the staff member called him Ms. Second, of course, hotels dont want young people in their public spaces if theyre breaking rules, thats understandable. But, the two of us were at the fitness center using the equipment (I was explaining some of the exercises) and a staff member told us that we shouldnt play with the equipment and that we could get hurt, specifically after asking our ages. We werent being inappropriate other than my partner not having appropriate footwear (and of course we left immediately and apologized). We were using the equipment safely, I am familiar with it. The issue, though, is that staff here are talking down to visitors and young people who are paying full price, and this is inappropriate at a hotel that is as expensive as it is.

Review №18

2024-05-24 21:46:59

My husband and I had a spa day and the massage was great but the facility seemed outdated for the high price we paid for the day. The shower had black mold in multiple spots and seemed a bit dingy. I had higher expectations for the place and walked away disappointed.

Review №19

2024-06-05 04:04:56

The place is beautiful and the rooms spacious. The bathrooms are new and wonderfully designed. The service was good but the food for room service was overpriced and a little overcooked.

Review №20

2024-04-24 22:00:26

The only unfortunate things is I have been coming weekly or ever other week but I keep having to repeat my information despite then saying its the last time theyll have me saved in system. It would be nice to be treated little special. Also got an upgrade to suite with tub once that made my arduous travel more bearable.

Review №21

2024-05-05 17:56:05

Excellent intimate hotel and spa. Highly recommend for business and vacation visits. We just enjoyed a staycation, and the service, amenities, food, and experience exceeded our expectations! Whether youre from out of town or a local, this is a must place to enjoy and be pampered!

Review №22

2023-12-29 17:13:44

This is a beautiful hotel. It is. The grounds are immaculate and the rooms are quite nice with the exception of the bathtub drain being broken.My issue is the construction with the pool area. We were upgraded to a suite upon arrival. How nice we thought. The room was literally located next to the construction area. Every morning at 7:30 am we were awoken to the sounds of hammering and drills. It was loud as one would imagine.Once they finish their construction, Im sure it will be a nice place again.

Review №23

2024-01-24 21:16:51

Quite a nice place to stay, no beach view. Food and such was fine. Staff were friendly, though request for late check out was replied by asking me to pay more. No thanks.... doubt I would stay here again, but its a nice place.

Review №24

2024-02-24 19:54:28

Very beautiful resort, relatively small which made getting around the property painless. Garden view 1st level rooms open directly to lawn/garden area. Pool and several other areas are under construction right now.

Review №25

2024-02-12 19:36:08

Stayed for 3 nights at the hotel as part of the wedding. Enjoyed the stay. Walking distance beach with some steep hike Great view of the sunset. Close to college, institute and the gold course. Pool area is cool and relaxing

Review №26

2024-04-07 16:45:08

Beautiful site - if only they delivered what they sell you as paying for.1) The spa is closed - so, La Jolla Hotel & No Spa2) No pool - they offer to transport you to another facility across town3) Electrical gremlins - lights are possessed (and pulsate); tv turns off randomlyIf you were excited about their spa and pool facilities… you’re not alone. As I walked the grounds trying to find them last night on some dark and dingy path I found a construction fence blocking what would have been the pool and spa - no warning or notice - In fact better yet they try to upsell you on pre-paid spa services at the front desk. Epic.Anyway… is it nice? Sure, but it’s not what they advertise, it’s overpriced for what you get.

Review №27

2024-01-07 01:25:44

Pool wasn’t open. We weren’t told about this and wouldn’t have booked if we knew. Construction was loud. Service was lacking. There was a cup left from previous guests on our patio that wasn’t picked up our entire 6 day visit. Then charged an absurd $40 per day resort fee for literally nothing (provided one water bottle at the beginning of the stay to refill).

Review №28

2023-12-03 14:17:48

Coming from Michigan, we made it a massive point to pick a hotel with a pool. We imagined having tacos and beers by pool. Breakfast by the pool. Laying by the pool. You get the idea.Upon arrival, we are told there is fact — NO POOL. I speak with the manager that said he will take the $40 daily resort fee off the bill. Please note, that $40 was for a bottle of water, coffee/tea… AND TO USE POOL.I asked why wasn’t it advertised that the resort has no pool and won’t for quite some time, he said “I honestly don’t know why they don’t”. So now I’m talking to a manager who doesn’t know much, but is only comping a resort fee that was for the pool use anyways.But don’t worry, you can use a neighboring pool that’s 10-15 minutes away and drive in a wet suit to/from there.I asked them to somehow better remedy this situation- include breakfast, include parking… big fat nope. Honestly, this was a horrible experience and will gladly tell others to not book here. Had this not been paid in full, we would have left.

Review №29

2024-06-16 22:35:03

Absolutely beautiful, but at the restaurant, waited 15 min before anyone took our drink order and another 15-20 to get the drinks.The prices were exorbitant and the food was really meh....

Review №30

2024-06-28 20:44:09

Gorgeous amenities, friendly staff. Kevin, the bartender, will quickly become your new best friend.

Review №31

2024-06-01 18:42:44

Noise, noise, noise. Don’t choose this hotel if you wanna sleep. You can hear door clashing VERY CLEARLY, which is 60 dB. You will not get refund. They will change you to another room which is also noisy.

Review №32

2023-09-21 21:39:11

We stayed here in September for several days for a conference. On the plus side, the hotel looks very good. It has a nice layout with many small courtyards, lots of plantings, and green turf most places. The pool is a good size, the hot tub is nice and hot. There are two restaurants with good locations. On the negative side, there is a huge variance in the quality of the room features. About 1/3 have a nice outdoor patio or deck facing a courtyard. About 1/3 have an outdoor patio that faces the parking lot or road. The other 1/3 of rooms dont have a patio at all. Lots like the one we were in just looked out onto a tree or bamboo bordering the parking lot. It would be nice to be more transparent about the type of view associated with a room when booking. It wasnt particularly full when we were there, and the rate we paid was not the lowest, so I wonder why we got such a suboptimal room.

Review №33

2023-12-29 05:42:02

We visited the spa and Greenfinch restaurant at Estancia during our family trip to La Jolla. Our experience at the spa was excellent — we loved our massages and enjoyed spending time in our robes in the relaxation lounge (with champagne and hot tea!) afterward. We also spent time in the outdoor jacuzzi and on the patio by the fireplace. Our wonderful morning continued with brunch on the Greenfinch terrace. The highlight was the Chardonnay and the omelette; we also loved the pancake charcuterie that arrived on a three-tier birdcage.

Review №34

2023-12-12 03:50:24

Booked months in advance, as returning guests. No information was provided about closed pool, closed hot tub, closed breakfast restaurant, yet full room rate. When arriving we were given an upgrade to a suite with windows boarded up ??!!! worse than a prison cell without any daylight. And the front desk said they dont understand the problem !!!??? Unbelievable! Charging 400+$ per night for a room without windows to look out. Then got a room offered next to the elevators and hall entry. Woke up at night every time the door to the hallway slammed shut. We were told the manager would call us after checking out, never heard back from them. Very poor management, we wont come back.

Review №35

2023-11-28 06:13:13

Terrible management and experience with this hotel, it should be illegal for them to charge the resort fee and operate with the level of misrepresentation I saw.Like many recent reviews, we also were surprised to find out on arrival that pool area and lobby were closed for reservation. You check-in at a sad make shift lobby, and they tell you that you could go to a pool at a sister hotel ~15-20 minutes away, as if folks are going to Uber over and back in their swimming suits. This all should have been communicated at the time of the reservation or at least a couple days in advance (not the day of in a sad makeshift lobby).Booked one of the upgraded estate rooms “views of the lush garden or pool” but we ended up facing a parking lot and active street.The many restaurants is also a lie. The Trading Post, their cafe/breakfast restaurant is also under renovation so they run a shabby makeshift cafe operation in the same location as their small bar, where they charge 4-6$ for what should be complimentary drip coffee.A couple parts of the grounds are nice (once you’ve navigated around all the construction and makeshift areas). All in all, the despite all the pretty pictures, they are mostly a lie and definitely not worth the money.

Review №36

2023-03-11 21:17:50

We attended a meeting here with my daughters college staff for her upcoming freshman year. Sometimes you can just tell everything is top-notch. We loved the classic and old Spanish architecture and decor. The staff were extremely courteous and helpful. The grounds were meticulously groomed. We did not stay the night so cant honestly comment on the rooms, but pretty certain if we did that would get 5 stars as well. We used the opportunity to attend this meeting as a quick family Friday and stop on our way to Georges at the Cove for Dinner!

Review №37

2023-08-29 23:16:49

Went for a spa day-Valet was super niceThe whole spa staff was very nice. Alexandra was my masseuse and did a great job.Karina my server was very nice and attentive. Food was fast and great.Areas of improvement- Pool was definitely dirty.- Pool staff was nice, but never once asked to take my order all while they were taking others right next to me. No big deal, just odd.- Not the fault of the hotel but whatever is going on next door to the pool is soooooo loud and annoying. I think its a basketball court or something? Guys yelling all day.Overall a really nice day! Most of the staff was incredible.

Review №38

2023-12-01 14:53:54

I recently stayed here but was not told they were doing renovations when I booked. The pool, hot tub, lobby & 2 of the 3 restaurants were closed. The sink water was soapy white & smelled and we had to use bottled water to brush our teeth & wash our face, The place was only at 20% occupancy and offered zero compensation for the poor experience. Multiple guests brought similar complaints and were met with the same “sorry” but no compensation. Ever since a REIT bought the property 2 years ago, the focus is no longer on customer service but rather flipping the property for a profit. I’ve stayed here several times in the past but will never return.

Review №39

2023-04-17 12:29:46

Stayed here for a convention with my wife. The staff was pleasant and attentive. The grounds were well kept and attractive. The location was great. I walked to the campus across the street and watched a softball game and found a terrific place to eat. There was quite a bit of construction at the time of my visit. The parking lot was full of equipment and a large number of rooms were being worked on. There was valet parking only. I prefer to have a choice to park my car or use a valet service.

Review №40

2023-06-24 00:06:57

Absolutely great hotel, amazing service especially, I would like to mention KAREN, the manager, she was able to solve our issue in the best fast professional way . This hotel has lots of greens all around, very cozy and relaxing :) The pool is welcoming and clean.We enjoyed staying there as guests. It was near( walking distance) UCSD for my daughter graduation 2023 . It was very convenient for us and we got to the college within 10 minutes walking. Also, the Valet parking guy was very kind, patient & fast :)I highly recommend visiting this hotel . Love to go back

Review №41

2023-12-12 19:19:27

The map and signs for locating your room or destination are absolutely awful. Calling and getting ahold of subside is virtually impossible. The fitness center is tiny and doesn’t offer much.

Review №42

2023-05-21 18:31:47

Took my wife on a birthday weekend here, superb location and atmosphere. The rooms are spacious and cozy, and there is a great pool and spa area. Service was quick and very amenable, and they were able to fulfill a late, last-minute room service dining request. My thanks to the staff, it was a lovely weekend and we will be back.

Review №43

2023-12-18 03:17:34

It is really bad that they are renovating pool during this holiday season, we have to drive 10 mins to use the pool at the hotel in La Jolla Cove.the room is great, no pool usage did cause inconvenience for us :(The hotel is Not kids friendly I have to say :(, hope they can learn some tips from Disneyland hotels.The location is great, close to everything, a few mins drive to Torrey pines, La Jolla cove, UCSD and UTC mall

Review №44

2023-06-26 17:28:59

My friends booked a night at the hotel to celebrate their engagement! A group of us were excited to send the newly engaged couple a few gifts from the hotel (a bottle of red wine and chocolate covered strawberries). I called the hotel and was passed on to a few different individuals who provided the credit card authorization form and the menu to order along with the option to have a handwritten card delivered! How wonderful!I placed the order via email, and did not hear back, so I gave them a call. The hotel confirmed the gifts would be delivered with the card. No word from our friend, but I assumed they were having a wonderful night celebrating. In the morning we confirmed she did not receive our present. Turns out the hotel delivered a bottle of champagne and a piece or two of chocolate... Nice gesture but not what we had ordered an confirmed. I called in the morning to get it sorted out. They said oh we did deliver to the room, and I said you delivered items that we did not order or confirm, without the note as well. They were very kind and quick to apologize. They said they would get this figured out before the guests checked out and would give me a call back shortly. Did not hear from the hotel again...I was very disappointed that the moment had passed for us to surprise our friends, that I spent so long coordinating this and confirming multiple times, and nothing came of it. I thought this would be a relatively simple and meaningful request other than working through a 3rd party to have something delivered (which most likely would have made it with half the headache).

Review №45

2023-11-20 05:29:28

Let me begin by saying that the staff at this hotel offered exemplary service and were fantastic. This is by no means their fault and I understand that it’s out of their control. On the other hand, their corporate team could have easily avoided this issue. The issue:Their pool and jacuzzi are closed for renovations and nowhere on their website is this mentioned. Not even an email or call was received to let us know. My wife and I chose this hotel just for the pool. We didn’t spend the night, left and rebooked L’Auberge.When staying at the Marriot in Newport Beach during their renovation, I received a call immediately letting me know their pool area was closed. If a 4 star hotel can do this, why can’t a 5 star?

Review №46

2023-09-10 18:27:17

My husband booked a night stay for our anniversary. Property is beautiful but was expecting so much more for the price you pay to stay here. It is a 4 diamond hotel but quality of food and service was ok. We had dinner at Mustang and Burros. Food was horrible. I ordered the cauliflower dish and it had zero flavor. My husband ordered the short ribs and for $56 we expect them to be amazing. They were not! I ordered the mezcal drink and it tasted like paint thinner. The waiter was nice enough to take those off our check. They had live music which we enjoyed. The bar next to the upstairs restaurant was great! Bartender was fun and even gave us a round for our anniversary. Breakfast the next day was very slow. Took about 10 minutes for someone to get us water. I ordered the omelette with heirloom tomatoes and arugula. Omelette was good, a couple leaves of arugula was kinda pathetic and tomato was not heirloom. My husband had called the spa a couple days before and they were supposed to call him back to schedule massages but they never did. Overall, disappointed but we made it fun and enjoyable regardless. Oh and too many kids running around.

Review №47

2024-05-19 20:32:26

Very nice people. Very helpful. Many things to said about this place. One word. Wonderful.

Review №48

2023-09-06 13:35:27

Lovely stay at Estancia - overall a good experience but a few things could have improved the service..Room was lovely, spacious and clean. The air-con seemed to have a mind of its own though - would go on/off, presumbly to keep temperature at a level, but it would wake us up as it came on very loudly and would trigger the wardrobe lights coming on.Cant fault the pool, grounds (so pretty), location.Sadly I thought the service was a little below what it should be for a 4* hotel.. the front desk seemed a bit unhelpful when we had a few enquiries (lost property, post etc) and some of the service around the pool was questionable..Would stay again, enjoyed overall.

Review №49

2024-06-23 19:43:49

Enjoyed our visit very much over the long weekend.

Review №50

2023-09-04 15:05:32

Paid about $180 a night. Wouldn’t feel comfortable paying much more. Good rooms and nice location.Breakfast is way overpriced and not very good at the Trading Post. Breakfast sandwich is half the price and tastes better at Starbucks.Park across the street at UCSD in visitor parking for $8.40 per night to avoid their excessive parking fees. I charged my EV for free there. Download the ParkMobile app.

Review №51

2023-09-19 18:25:26

Visited back in May. Did a spa session for my wife and I, and it was pretty far from perfect. I left a review here, and the spa director contacted me directly and offered to make it right if we gave them a second chance. Tried again recently, and it was a much better experience. Because the spa director cared so much and gave such good service, we tried this place again, we were very pleased, and will come back in the future. If she had not reached out, we would have written the place off. Thank you for the good service!

Review №52

2022-08-21 05:30:27

We visited the resort for the day for my birthday and got a daybed by the pool. First of all, the front desk was absolutely lovely and welcoming. I stayed here a while back so I knew the property was gorgeous already, but it still didnt fail to impress. We had a great time, the poolside service was absolutely wonderful, the food was good, and its so nice that they provide complimentary beverages for your cabana stay. I cant stress enough how nice the pool and hot tub are. Its also wonderfully quiet, but also a laid back vibe. Guests of all ages, and everyone was having fun and bring respectful of each other. No doubt about the relaxing atmosphere having a great influence on everybodys energy ♡ thank you guys, we will definitely be back!

Review №53

2023-09-15 23:14:03

The property is beautiful. The spa was peaceful with a ton of amenities (steam rooms, one with eucalyptus, salt water womens only hot tub, a louge, outside garden with fountains, and reflexology path. And Alexandria, my masseuse was fantastic!

Review №54

2023-03-16 20:54:34

Do not recommend this hotel. The first room they assigned to us had a clocked sink. We asked the front desk to change room for us. They told us there was only had one room available, and turns out the other room had a broken air conditioner/heater. They refused to change room for us and told us no more available room, otherwise we need to pay another $100 to upgrade (our room cost was already more than $300 dollars before the upgrade). This means they have available rooms, and they just do not want to offer to their customers.The front desk offered their employee to fix our heater, however, it was not successful (the handy man told us, it was fixed. But the temperature never went up on the temp indicator). Turns out, we have to ask for more blankets in a cold and rainy Feb. day.Also, the room was kinda old, and was not very clean (see photos).This experience turns out to be very disappointed and upset us. Truly not worth $300+ per night. We will never visit this place again.

Review №55

2023-07-24 16:46:03

I really had moderate to high expectations for the high price we paid to stay at this hotel. Unfortunately, neither of those marks were met in terms of check-in and the room itself.Check in at night was awkward and non-communicative- a group of people were standing far away from the desk, and the person assisting welcomed us to the counter without saying that he was already helping them. Thus, we stood awkwardly at the counter while he finished what he was doing, beckoned them back over and finally began checking us in. We made it through, but it was very hard to hear him and each step seemed to take longer than necessary. None of the on-site restaurants or bars were open after our 3+ hour drive, so we headed straight to the room.Our room was on the ground floor in a corner, and required a short, unguided adventure in the dark to find. The room itself was nice in terms of decor, but it was 82 degrees inside and we immediately turned on the AC. I thoroughly understand that our AC unit was in the midst of dying an agonizingly slow death. It ran constantly without incident until about midnight, when it shut off with a literal bang. It cycled on and off about once every hour and woke us up every single time as the thermostat would perform a 21 gun salute each time it turned the unit on. Up to 5 sharp, loud relay clicks and then the unit itself would come on with a bang. Thus, each time the AC did anything, it was excessively loud and we werent able to get restful sleep. If youre a hospitality manager or engineer, do not purchase Verdant products for your HVAC environment.All other staff we encountered were eager to help, and very friendly. Our meals/ drinks on-site from Greenfinch and Mustang & Burro were delicious, though no one answered the phone when I called Mustang & Burro to make a reservation, and I never received a callback to the message I left. The pool staff was attentive, entertaining, and friendly when we spent some time there as well.Parking wasnt great. If you dont valet for $45 p/day, you self park for $38 p/day. Your room key gets you through the boom, but it didnt register when we tried to leave and there was no intercom at the gate, so I had to walk all the way to the front desk to get assistance. All-told, this delayed our departure by 20 minutes, which is not great when youre trying to avoid traffic on your way home.We stayed at the Inn at Rancho Santa Fe in the past and hoped Estancia would be at least partially similar given the similar price point. While the grounds and majority of staff were nice at Estancia, well be staying elsewhere in future.

Review №56

2023-05-08 23:27:06

I genuinely enjoy this little oasis tucked right near ucsd. Despite being close to the school, I had no feeling of anything less that relaxation and luxury. The grounds are well manicured and the vibe is excellent. Most of the food we had was great. They have a lot of conveniences to offer guests like coffee bar, breakfast, lunch and dinner restaurants, patios and lawns as well as pool, jacuzzi, small fitness center and spa. The rooms are good and are well maintained - very clean! They even have e bikes for use with 1hr complementary (buyer beware $20 after).My only negatives experiences are when the front desk asked if we’d like a room with a view I said sure and the room definitely did not have a view so that plus being put in a block with a ton of weddings guests who made lots of noise all night set me up for disappointment.I did not use the spa but my friend and her husband had a couples massage and loved it. Valet and bell men were top notch- big shoutout to them. Really they set up the experience of Estancia and it did not disappoint.

Review №57

2024-04-02 16:10:13

Great hotel tucked away in la Jolla, near shops and at the same time peaceful place, beautiful gardens.

Review №58

2022-06-06 02:40:47

My husband and I enjoy regular travels, which entails a lot of hotel stays. That being said, I can honestly say that our time at Estancia has been, without a doubt, the most wonderful and enjoyable time we’ve ever had in any hotel! From the staff and accommodations, to the gorgeous grounds and delicious restaurants. All of which has been nothing short of outstanding! The front desk staff went above and beyond to make our stay memorable and special. We cannot thank them enough! And the spa treatments we booked… worth every penny & more! There aren’t enough words to describe how great this entire resort truly is. We are already planning our next vacation back!Side note: we went to one of the best reviewed restaurants in La Jolla on our first night, and regretted it. The hotel restaurants and bars were significantly better, in both taste and ambiance! We didn’t leave the Estancia grounds for the rest of our stay.

Review №59

2024-04-10 22:41:44

There renovating. So Id wait tell after the summer 04 to really be able to enjoy all there new amenities

Review №60

2023-01-17 15:10:02

Outstanding high-end resort tucked away in the middle of the university campus. They are well secluded so you can enjoy your vacation. Service is prompt and extremely professional. The food is also well thought out and prepared. Came here for a business conference and didnt feel like I worked at all!

Review №61

2023-08-27 08:00:54

Overall, a great place to stay at in San Diego.However, Ive come across a problem with how this hotel has hidden fees when it comes to using services and etc.1st problem was that they advertised saying complementary parking on site, and I even checked at the front desk. On the day of check out, they charged additional 200 USD for using the parking lot and using the pool and etc, which, at the front desk, said were included with the price I paid up front.2nd problem is that I decided to use their pool and other available facilities just for a couple of hours, and the front desk recommended a great deal, saying for $150 USD (said that its tax included), I was able to use some of the facilities and would receive $50 dining coupon for one of their restaurants. However, they said that $50 coupon does not exist, and that they just gave 6 free drinks coupon at one of their bars, limited to 1 coupon per team.Please take this review seriously because for such a great hotel at a great location, your hotel is not doing a great job at providing with correct information. I would recommend this hotel, but you guys need to fix this problem.

Review №62

2023-02-21 17:52:57

Beautiful hotel with incredible service. We arrived late and the front desk sent a much-appreciated complimentary treat to our room. The entire hotel is designed for relaxation. Loved the dining options and the pool! Would definitely stay again. Made me feel like I was in another world.

Review №63

2023-07-27 20:34:25

Last minute trip planned and we so appreciated the attention to details from all the staff we encountered. From the check-in with Carlos to the amazing service from the breakfast staff at Greenfinch. Also, our son loved the heated pool.

Review №64

2023-03-07 22:25:01

The Hotel Estancia La Jolla San Diego is a great place to stay. The hotel is beautiful and well-maintained with a relaxing atmosphere. The staff is friendly and helpful, providing excellent customer service. The rooms are spacious and clean with comfortable beds and modern amenities. The hotel grounds are also lovely with a beautiful pool area and plenty of seating areas to enjoy the California sunshine. The location is convenient to many San Diego attractions and restaurants. Overall, I highly recommend this hotel for anyone looking for a comfortable and relaxing stay in San Diego. However the prices are relatively higher and location is far from the city 🌆

Review №65

2023-08-27 18:33:49

We had Great Honeymoon in this place. Clean room and pool.Nice gym. Great service and hospitality in this place. No bugs.we called uber for go to the La Jolle beach,which is amazing beach you can swim. There is also black beach you can walk.

Review №66

2023-08-24 01:19:18

We have stayed at Estancia La Jolla many times when visiting Southern California. We love the location, amenities, service, and beautiful grounds. Having Estancia as our home base when were exploring the area is always a treat!

Review №67

2023-12-16 04:15:50

We stay in a lot of high end resorts and I do not consider myself a picky person. This resort is a master at charging extra fees, etc. I will never stay here again....

Review №68

2022-09-05 00:28:21

I am only rating this 3 star because of the landscape and the restaurant. Anything else was disappointing. I paid over $450 / night yet alone they charge for a valet fee, resort fee etc with all their taxes on top of that. For a 4 start hotel? Really? I have screenshot of my text message from valet, that couldn’t find my car. We got that sorted out later. I have picture of the room with spider web on the top corner of the ceiling. I have read Several reviews about the smell in the room. I can relate to that and say it smelled so bad. Like a mold. Tiny walls you could hear the neighbors and loud noises from everywhere. The rooms needs to be updated. It’s not nice at all. Nothing like the pictures and nothing like what a 4 start hotel room should be. Spending over $1000 for two nights for just the stay and parking is not worth it. Stay away, you can find better.

Review №69

2023-10-20 05:03:25

An incredibly beautiful property. The staff was incredibly nice. The onsite restaurants were ok. Have valet and self-park options. Rooms are spacious with robes.

Review №70

2022-01-18 06:51:36

I had a wonderful trip. Staff were very courteous and really helped when I could not tolerate neighbors loud snores. The grounds are serene and just beautiful, and I truly enjoyed the views from the balcony. Mattress wasnt the best but acceptable. Water pressure was great although the tub faucet could be fixed, it was wasting a lot of water when using the shower head. Self parking was very easy to access. Loved relaxed checkout time at noon.

Review №71

2023-06-25 22:16:37

I love the location and the property is wonderful. Unfortunately, the rooms are overpriced, with silly add-ons like a resort fee (why?) and overpriced parking fee. Add on all the tourist taxes and surcharges and the room is ~$100 more than the price you see.

Review №72

2022-07-25 06:36:10

Attended a company event at Estancia and I am very happy with the place. The rooms are clean and big. It opens up to a space facing greenery. I also like the surroundings around the hotel. There is greenery and flowers everywhere which is pleasant. Check in and out is also pleasant as the staff explain how to navigate around the hotel with the map. Having a free bottle of wine in my room is a nice touch too. I would recommend this hotel if you are in La Jolla.

Review №73

2022-12-28 12:42:07

Met a colleague here for lunch. Tranquil, rustic with a tropical flair. Exquisite food, great presentation, helpful staff. Be prepared to walk - the grounds are spacious so it may take a bit of time to arrive at your chosen dining spot. However, the stroll is worth it!

Review №74

2023-10-15 04:11:35

Came here following my wedding for my honeymoon. Mediocre food, mediocre service, outrageous price. Place is pretty, not worth the money. Did nothing special for us.

Review №75

2021-10-11 15:16:04

Absolutely beautiful hotel!We had a phenomenal experience during our stay here. The food was delicious, room service prompt, the front desk staff was very helpful and the rooms thoroughly cleaned. We were here for a total of 5 days and are already excited to book our next vacation to San Diego and will be staying here again! Theres so much to see and do between the pool, spa, bars, restaurants, gardens, etc. And you dont even have to leave your hotel to see it. Thank you Estancia La Jolla for making our honeymoon vacation special! ❤

Review №76

2022-11-08 16:58:41

Estancia La Jolla is a lesser known hidden gem of a hotel in San Diego. The grounds are gorgeous and the rooms and amenities were wonderful. Very Instagram worthy. Woke up, got a yummy latte at their cafe and walked the grounds listening to the gorgeous sound of birds singing (seriously such a vibe). I will definitely be staying again - and for more than one night next time.

Review №77

2023-03-16 18:23:07

Needed an extra day for stay, 2 hrs before check out called the front desk and was kindly helped by Claire. Asked if the room I was currently in was available for another night. She immediately took care of our request with no issues. Thank you Claire for your assistance, we appreciate you going above and beyond our needs of services.

Review №78

2023-06-19 13:34:08

The service here is amazing and the staff super friendly. However after eating at the pool I got food poisoning and have been sick for the last couple days. The only thing I ate that my family did not was the teriyaki tofu wrap, DO NOT EAT THE TERIYAKI TOFU WRAP!!!

Review №79

2022-12-12 18:54:02

My stay here was far from great! My purse was stolen from my room, security did nothing. They charged my credit card double for my meal and refused to remove the second charge, and to top this horrendous stay off, the food was below par, the waitress Sophia was rude and only checked on us one time. This is an over priced motel! Save your money and your sanity and NEVER stay or eat here!

Review №80

2021-05-18 16:20:53

This property was absolutely beautiful. Even with covid the restaurants were open with exceptional customer service. We had our kids with us and the staff was more than accommodating everything from check in to dining to the pool was a great experience.The rooms were very clean and they delivered towels as needed. The rooms are a little older and they could update them and upgrade to more comfortable beds other than that everything was wonderful.

Review №81

2022-12-29 03:29:12

Spent a day away with a friend at Estancia to enjoy this gorgeous resort and was more-than-satisfied with the experience! Our morning massage and facial was followed by the steam room then the private saltwater jacuzzi, then to the salt pool, over to sitting by the fire, lunch at Goldfinch, then back through it all again! Lovely!!

Review №82

2022-08-22 16:07:25

I am not sure even where to begin! It was my sisters and My first time at a spa. We booked everything and from the SECOND we got there, we were taken care of! The massage was OUT OF THIS WORLD from Alma and Sherry, the robes were the most comfortable robes we have ever had on, we had access to a beautiful relaxing spa area and access to the pool. It was all perfect!! I couldnt imagine my first spa experience anywhere else!! Thank you to every person at Estancia for making this the best experience we have ever had!!

Review №83

2024-04-26 21:08:06

Private group dine-in was very good with many choices.

Review №84

2021-08-04 17:40:41

Estancia La Jolla Hotel & Spa’s service is second to none! The staff fulfilled my party’s requests promptly and over-satisfactorily, despite asking at odd times of the day. The staff made sure to have me pleased with whatever I needed.The overall atmosphere was breathtaking. Despite the surrounding location being filled with what makes La Jolla, the Estancia felt as if I was stepping into a separate reality. From the parking, check-in, rooms, common areas, and all the amenities the resort had to offer, I felt as if I was able to escape from reality for the time being.Unfortunately, I was only able to stay for a short bit, so the only meal I was able to experience was brunch from the Greenfinch Restaurant & Bar. The unquestionable taste of farm-to-table entree’s was nothing short of amazing. Definitely recommend grabbing brunch here if you have the time!All in all, I had a great experience, and am looking forward to booking my next travel with the hotel!

Review №85

2022-08-26 03:00:25

What a disappointing stay for such an expensive hotel.I checked into my room in the morning and headed out right away to an event. I noticed a weird smell but didnt have enough time to worry about it. After the event, I went back to my room and noticed a strong mildew smell. I reached out to the front desk to notify them. They opted to put an ozone machine in my room to help. I was told i had to leave the room for 35 minutes. I notified them Id leave the room at 8:09p. They notified me they were sending someone at 8:36p. Once 9:50p rolled around, I reached out for an update to be told (an activity that required 35 minutes turned into over an hour but) they were done. Went back into the room and the smell was still horrific. I slept in a face mask.Day 2, smell is still horrible. I decided to leave my patio door open but since they dont believe in screens, I was then killing bugs in my room until I fell asleep... in a face mask, yet again.I only stayed at the hotel because it was recommended for the event but Ill think twice about that in the future.This was a one star experience but I added a star since housekeeping made attempts to help the smell though they werent successful and they provided a complementary bottle of wine that wasnt bad. For a $450 incidental hold, and over $250 per night, Id expect more.

Review №86

2021-07-12 17:48:43

We visited this hotel for a week in July 2021, staying in an Estate King-Bed room with a view of the central garden / courtyard.Booking our stay was really easy, booking online is fast and on the phone the hotel generally answers fast and can answer questions about the facility. We also took our dog with us, and its great that this hotel is pet friendly!The hotel is easy to find, located in a quiet residential enclave of La Jolla behind UCSD and conveniently located off a main road. The hotel atmosphere is relaxed, calm, architecturally beautiful (clearly set up for weddings and conferences as its primary revenue stream) and clean.The actual atmosphere of the hotel is excellent, definitely a vacation spot, however if youre booking an event here, or even just staying as a guest, the F&B is sub-par - I dont think a chef had anything to do with any of our meals and on many occasions quite a few of the menu items werent available. I started this review while staying at the hotel, but (and this is no joke) during writing it, I ate some food from the hotel that gave me food poisoning. I cross-checked meals with my partner and we told the hotel immediately so they could take the food in question off the shelf, but, in brief - this isnt a culinary destination; food poisoning is rare, but this food isnt worth it.The hotel is made up of a set of gardens and thoroughfares that show endless signs of deferred maintenance; in the dog garden none of the lighting worked, so it wasnt really useable after sundown, in fact we counted that about 1/3 of the path lights across the rest of the facility were either not working, knocked over or were in disrepair. The gardens themselves let the place down, since they are pretty much at the bare minimum standard to be acceptable; this hotel has spent just enough money on maintenance to make a wedding happen, but stay here for more than 3 days and youll notice it isnt really a luscious garden.Hotel valet is fantastic and self-parking isnt inconvenient, especially if you are assigned one of the many rooms near the self parking lot.The guestrooms arent architecturally themed like the rest of the hotel, and generally felt like any other hotel of its class - not particularly special in any way, a little soul-less considering the exterior of the hotel, but comfortable and welcoming. We loved the bed and the private deck!Were really glad we tried this hotel out! The location is perfect, to get down to the beach or into town. The atmosphere is great, the architecture of the hotel is a beautiful setting for a wedding provided you arent expecting the gardens to look as green as the photos. The food and beverage isnt a culinary detour. If you can get a deal to stay here, go for it - but dont go out of your way, and, bring a flashlight?

Review №87

2022-09-18 22:07:26

The overall aesthetic is pretty but the experience overall was so disappointing. We came for the pool and spa as a staycation. The pool loungers, side tables, umbrellas were filthy and many were broken. We came on a week day in July, there was no poolside service, drinks were watery and inconsistent, fresh food or appetizers weren’t being served just prepackaged and to-go packaged food like chicken fingers and fries. There was no music or ambiance unfortunately the whole day. Spa was just OK. The facility really didn’t feel high end and it wasn’t stocked with what one might imagine for a higher end spa. Staff was friendly though all around.

Review №88

2021-09-26 18:23:09

Wonderful resort. We had the best time: beautiful grounds, pool, and room. We took our two dogs, and they loved the resort. Estancia was highly loving to all dogs. They even have a dog menu at the restaurants. The food was fantastic in both restaurants and by the pool. This we the second time staying and it was fabulous.

Review №89

2023-10-31 18:06:09

If you dont plan on doing anything other than staying in those places perfect but not walking distance from anything short drives where we had to pay $50 for parking it wasnt by the hour it was by the day in La Jolla theres a young man at the pool that gave us great ideas for dinner if we wanted to go off property most of the staff did not have great customer service you could tell they were just going through the motions.

Review №90

2021-12-20 16:52:37

We spent a week here on our honeymoon and absolutely loved it!The staff were helpful and friendly, room was clean upon entering, and the kingsize bed in our Estate suite was so comfortable! My wife said this is the first time the room actually looks like the photo! The location, for us, is awesome--quiet area, a short trip (via car or electric scooter) to La Jolla Cove. The restaurant, Mustangs and Burros, is pretty good!

Review №91

2022-05-28 23:28:03

Staying in the rooms on first floor have the perks of convenience and having some feeling of having your own backyard. However I would choose on upper floors with balcony. Lower floor doesnt get as much aeration and feels a bit humid and smelly. Great poolside bar and lounge area. Has lots of places to just relax; yoga mats on every corner.

Review №92

2022-05-24 02:17:33

Great hotel. Very Pricey for the room rates. Staff was great, helpful, and very accommodating. The restaurants in the property were very good especially Mustangs and Burros. Thoroughly enjoyed my stay there and would definitely go back if ever Im in San Diego!

Review №93

2022-04-29 15:56:02

What a beautiful place! The rooms, grounds, and common areas are all so special! The front staff was exceedingly accomodating, the Greenfinch restaurant was good (albeit our server wasnt the most attentive), and it was nice to actually have housekeeping service! My only minor complaint is that the place is a maze and the signage to around could be a little better. Allow yourself extra time to get around.

Review №94

2022-05-15 21:17:58

Here is an honest review of this hotel. So not worth the money. Al the rooms aren’t sound proof and walls are paper thin. You get woken up every 2 seconds by a wedding party drunk in the hotel hallways. The beds aren’t comfortable and there are only 2 horrible restaurants that close early and have horrible service. For the price of this hotel and how hyped up it is in SD; honestly an atrocious experience. The only shining star of this trip earning 2 more stars was the spa and house keeping staff.

Review №95

2022-09-05 21:22:48

I stayed here once in 2015 and again in September 2022. Honestly, the place needs a lot of updating and general upkeep. The pool is tiny and was overrun with screaming kids at all times of the day (even at 9, 10 at night). The pool area was also super dirty. Not sure why people left garbage everywhere but the people with kids seemed to really leave a lot of stuff (kids goggles laying around, kids toys, etc). The rooms feel outdated and my room had a weird smell to it.

Review №96

2020-09-14 05:12:49

Nearly zero COVID precautions being taken at this beautiful place.Masks not enforced at all and most guests are not wearing them outside on the property. I saw zero staff disinfecting anything let alone high touch places like elevators, door handles, pool area etc. Not once. Nothing. No one. Aside from one of the restaurant’s placing some of their outdoor seating six feet apart, there were no meaningful measures being taken at the eateries. Some were even seated inside and not with any meaningful distance between parties. The staff wore masks, but if the entire rest of the the hotel and its guests don’t have to, what sort of protections are being provided to anyone really?We ended up down here last minute to get our small son out of the air quality of Northern California wildfires. I called ahead to ask about the COVID-19 precautions posted on the website. We wanted to know what exact measures were being taken since we have been pretty conservative with the pandemic and this would by far be our most exposure. We were told that the hotel was taking all measures stipulated by the CDC and Governor’s office, including requiring everyone to wear masks on the property, disinfecting repeatedly high touch areas throughout the day, physical distancing of anything in communal areas. Not so. Not even close.The pool looks like they did not move a single thing and there is by no means six feet of distance between anyone. It was packed. (You need to walk through there to get to the parking lot.)And again although the staff was masked and working really hard, no one disinfected any table or lounger or seat or rail or door handle once. They seemed understaffed and overwhelmed by the crowds. We kept checking for a lull in the crowd to take our son for a dip when we first got here, and when we found it, we didn’t stay long once we realized that there was zero enforcement of any precautions. It is seriously as though there is no pandemic raging throughout this state and country at this hotel. La la land for sure. Very disappointing and frankly, irresponsible.When I asked a couple of staff if there was actually a masks requirement in place they said that there was but that they didn’t feel empowered to enforce the rule with guests.That is management issue. If management was serious about health precautions for their staff and guests, the staff would feel more confident and compelled to enforce it. We have since retreated to our room and minimize any use of public spaces. The only reason we are giving a second star is because the staff is lovely and working so hard and want to do the best thing for their and everyone’s health. And because the property is beautiful and under regular circumstances, would be an incredible place to stay. Just do not come here now if you care for your own, your family, or any of the hard working people employed here’s health.

Review №97

2018-05-17 14:17:50

The property is lovely, and the styling of the hotel and surroundings into a traditional California homestead ranch feel is beautiful. The room was nice, and the extra cot was not terrible. Room service was prompt but did not get the order right and the burger was almost raw. Housekeeping was not answering the phone but a quick call to the front desk took care of the problem quickly. The staff are very friendly. The pool area was gorgeous and the ladies in the Spa store were friendly and helpful. Overall a good stay.

Review №98

2022-05-16 01:50:33

The place looks very nice and the room was confortable but don’t expect to get some rest and sleep at this place.Very bad sound isolation in my room. I could hear someone playing music above and walking heavily at 6 am every morning. As well as the snoring of the person staying in the room next to mine.Breakfast is over priced (you are asked to pay for toasts when you order a breakfast omelette! How pathetic!) Super slow service. Too bad. The place is also far from everything.

Review №99

2020-10-01 17:21:51

This is a beautiful resort. I should mention that Ive never stayed here... But Ive been to a couple of events and Ive met friends for happy hour at mustangs and burros. The grounds are absolutely beautiful. Food and drink has been highly enjoyable. And if you are visiting the restaurant valley parking is free!

Review №100

2021-05-22 22:52:30

Had a week long stay on a business trip. First impressions were fairly good, the location looked good and was nice and clean.Check in experience wasn’t the best, just a general lack of information given.The rooms were good, well laid out and clean. However a lack of house keeping on a 5 day stay is just silly.And then comes my main gripe, the food although the quality was okay, the food was just supper bland and portions small.A bit of a let down really, given the high review score, I really did expect better.

Review №101

2021-10-12 18:50:03

We stayed there for a wedding. When I showered the water wouldn’t drain from the bathtub, I tried to use the phone to call the front desk and it was broken. Every line was busy. The toilet would make a horrible sound every time we flushed. Someone threw up in the bushes right next to the bridal suite. No one bothered to clean it up even a day later after we left. There was trash everywhere used masks, gloves. I definitely would not stay there again especially for the price point. Multiple individuals in our group had problems.

Review №102

2017-05-24 02:02:03

I attended a professional leadership event here. The learning center is an exceptional room for professional and leadership events. The hotel also provided our lunches and the quality was exceptional. The choices were very healthy as well as tasty. And they have a nice dessert as well. For our breaks the snacks again were of a very good quality as well as healthy. The grounds are beautiful and it is a place where you can feel that you are away from it all and focus on your event.

Review №103

2014-08-22 21:19:31

Great hotel and great service. Located across from UCSD so dont expect this place to be walking distance to the beach. The Estancia is a little hidden gem. You can easily miss their sign but when you get there youll be surprised by what you see. The gardens on the property are well maintained.This place can be very confusing to navigate so ask the front desk for a map; youll need it the first couple times you walk around the Estancia maze.There is a cool little restaurant and bar in the middle of the property. They have a limited beer selection but have great wine and spirits.Overall I love this place. Its clean, quiet and beautiful.

Review №104

2017-06-04 04:04:32

This was my first visit, but I really want to return. The location is great, very close to everything youll want to do in San Diego, but when youre there you feel like youre in a quiet secluded area. The staff is great, everyone is very friendly without being pushy or over the top. The rooms are comfortable clean, and spacious. After spending a few days here I cant come up with any complaints, and I definitely want to return.

Review №105

2018-06-23 14:49:47

I’ve been fortunate to have been able to travel extensively and have stayed in many lovely hotels. I had average expectations for Estancia; however, those expectations were immediately exceeded as soon as I set food on the property. This is more than a hotel. It’s a retreat. There are multiple dining restaurants, a wine bar, lush gardens, outdoor fireplaces, a fantastic pool area. I could go on and on. The rooms are nicely appointed. Room 337 overlooks the pool and is quite nice inside. They had a pool DJ one afternoon, and the drinks at the pool bar are yummy and strong. Don’t look any further for somewhere to stay in San Diego.

Review №106

2019-09-30 04:17:58

My wife and I spent our first wedding night. The days before our arrival I got prompt responses to all my questions, by the hotel’s staff.In fact, during the check-in, the staff was very kind and professional. We got a very nice and quiet room, which faced the central yard....( the facility is beautiful). In addition, we got some extra attention by the hotel and its staff. Thank you so much for making our stay so pleasant.

Review №107

2021-07-24 04:29:35

The room was meh and the food was nothing special and overpriced. Then just to put the cherry on top, there was an extremely loud wedding venue set up in the middle of the courtyard surrounded by guest rooms. The music was so loud it rattled our windows for 3+ hours. When you book a vacation at a spa, you expect peace, rest, relaxation. If I had wanted to spend my evening at a club, I would have booked a Vegas vacation. Will never stay here again.

Review №108

2021-03-10 14:24:23

Was a guest there as part of a new job position. The company was using the theater they had there. The place was beautiful and modern. Google Maps took me right there and on time. I only wish I could have been treated to the rest of the spa, but it was strictly business that day. The guest parking was a bit of a walk from to the theater, but the facility had beautiful tree cover walkways that were very nice. You could tell this place was top notch and I would be willing to bet youd see a celebrity if you looked around.

Review №109

2022-06-21 19:48:30

Upon arrival, it was decorated nicely, scenic, open and inviting. After arriving at room 164 it seemed the initial impression of this being a luxury hotel was forgotten about. The room was tiny, dark felt, as if I was walking into a run-down retirement home. Upon walking around the room power outlets were few and far between, since the room was so tiny it was a struggle to do anything— even a simple task like plugging in your phone. It got so bad that we ended up calling the front desk and requesting to be moved out of the room we were in. After 10-15 minutes of being put on hold we were moved to room 184, but this change provided no benefit, as it was equally as tiny and crammed, as the last. So then we realized we had 3 people and one bed— this initially seemed like no issue, as they would bring a rollaway bed. It would be implied that, since this is a luxury hotel a rollaway would be a full-size bed, but once it arrived it not only took up half the room, but was so tiny that the 5’6 person I was sharing a room with could not even lay down without her feet going off the edge.

Review №110

2022-04-23 18:28:29

We hosted a family wedding here earlier this month. Overall, extremely disappointing experience on many fronts:- My brother (the groom) and his fiance booked a suite for their wedding weekend. When they arrived, they were told it wast available and they were given a standard room on the bottom floor. The next day, they checked on the suite again and were told there was a no show. Turns out, the front desk messed up and gave them the wrong keys. The suite was available the whole time. So on the morning of the wedding, they had to move all their things to the new room before 10am.- We had an after party with music booked inside the Mustangs and Burros restaurant for 10PM - 12AM after the reception. We all migrated over there, including the band, and hotel security told the band that they couldnt play.... my mom tried to reason with them and the 2 security guards threatened to call the police on her. The mother of the groom on the night of her sons wedding... classy move.- Their lost and found system is useless. They make you fill out a form and they just text you everyday telling you they havent found anything.- They dont reserve any tables for walk-ins who are staying there at the breakfast restaurant, which is the only place to eat on the property (you cannot walk to anywhere off property). Tough luck if you dont make a reservation ahead of time.- Late checkout is not an option, even for the family of the couple gettin married. As you can imagine, we had a lot of things in the room for the event. We had to be out by 10am the morning after, no questions asked. Housekeeping didnt come by until 2pm on the days prior... makes no sense.- We had no hot water. Called the front desk and they never sent anyone.

Review №111

2017-03-17 10:58:15

We had a wonderful experience at Estancia. We arrived for a few days R&R before a convention in downtown. The grounds and hotel are beautifully maintained. Service was world class and done with a smile. The restaurants and in room dining were excellent. The shuttle service to La Jolla was prompt and Larry was wonderful. The kids enjoyed learning about the area with him and looked forward to his drives. One of our favorite things was the lavender lemonade in the lobby! Its a must have!

Review №112

2016-06-14 11:48:55

Beautiful scenery and relaxing atmosphere. Perfect distance from La Jolla Village and Cover. The rooms are very nice and quiet. Mattress was a little uncomfortable because I could feel the springs, but bedding was just right. Room service is reasonably priced, but they let the dishes sit in the hallways far too long (more than 12 hours). Received excellent service at the hotel and spa.

Review №113

2021-08-03 02:45:47

The hotel is pretty, but the service is awful. We stayed there for over a week. We were never told there was a resort fee that included some perks. Rooms were not serviced unless requested and yet there was noisy staff all day long in the hallways. Only one restaurant open at breakfast and one open at dinner. Always packed and understaffed...literally they had 2 servers. There were weddings and events taking over the outdoor spaces. I would NOT recommend unless you are planning a wedding.

Review №114

2020-12-02 14:06:05

We love photographing weddings at Estancia La Jolla! The grounds are beautiful! So much variety for us to use to provide our couples with ample options for their wedding photos. I love all of the textures. An extra bonus - it is dog friendly! The stairways are beautiful with their unique tile. I hope we have the opportunity to work here again in the future!

Review №115

2023-09-29 22:45:43

Nice place in a great location. Only about 15min from the airport. Self parking on the property was $30/day. Friendly accommodating staff.

Review №116

2018-09-05 16:23:18

Five Star resort and spa. Expect $$$-$$$$Great venue to have a wedding or business meeting!Grounds are beautiful accommodation is very nice. Pool and pool area was relaxing - water temp. Was warm but nice. It’s a saltwater pool.Dined at the Cantina food was terrific!Service throughout was prompt and very good.Did not have an opportunity to take a spa. But will try to next time we visit.

Review №117

2017-08-07 06:12:06

One of our favorite happy hour and dinner spots. Little pricey but the patio is so relaxed, makes you feel like your on vacation. Food is really good and drinks are perfect. Try an Irish mule or margaritas. Both are house specials. We have also done a stay cation here. Rooms are very nice!! Spa was just ok. They forgot out us and we spent a few hours waiting. May try again. Overall just about every experience has been exceptional.

Review №118

2016-08-05 18:59:20

Great and friendly service!!! Beautiful pool and spa area. No need to leave. Quiet and large gardens that are enjoyable to walk through. Every staff person here is so enjoyable and friendly. Outdoor fireplaces are cozy in the evenings. The estates wine is excellent. Beds are luxurious and comfy. I hope I get the opportunity to come back.

Review №119

2015-01-10 18:29:19

This review is solely for the staff, business meeting rooms, and lunch. We had our Sales Kickoff here last week and I was impressed. The staff was friendly, courteous, and helpful. Restrooms were well-kept and clean and one business meeting room was structured like a college classroom--long rows of tables with comfortable chairs and ease of seeing the presenters on stage.The chairs in the ballrooms were painful! No armrests and they werent too stiff or rigid which made it tough to sit in for 3 hours. I wasnt impressed at all by those chairs.We ate lunch two days in a row and the food was fresh and tasty. There was an option for salad, several different hot sides, and 3 types of protein each day. Ive heard theres a winery on the grounds somewhere, but we didnt have time to explore that. Id go back to check it out, though!

Review №120

2021-04-05 04:34:23

Spectacular place. Beautiful grounds, like being in paradise. We just had my brothers wedding here and it was picture perfect. Rooms do come with steep additional fees; resort fees, parking etc. So as much as I loved it i would only stay for a very special event. . its a private oasis tucked in a beautiful area of la jolla by the ocean.Everyone who worked there was very courteous, upon arrival they greet you and hold your car door open for you, everyone was very welcoming. The whole experience was all luxurious treatment. You just dont see that anymore this day in age.Lots of nice restaurants and cafes on the resort grounds.They even allow pets to stay as well.For Easter they had a big egg hunt with several activities for families and kids.Fabulous place

Review №121

2017-06-20 03:03:03

The campus and rooms are beautiful. Layout is a little confusing but getting lost gives you a chance to see how pretty everything is. The staff is extremely nice and so willing to help. Upon check out, we had 3 valet guys helping my family pack into the cars and they even gave us bottled waters for our trip back home. Oh and the lobby has free lavender lemonade and hibiscus iced tea. Didnt try the iced tea but the lemonade is to die for!

Review №122

2016-12-11 09:52:01

Very upscale hotel. Attended a Christmas party here and it was very nice. Location is awesome, and the grounds very well maintained. Staff was plentiful and very helpful. The food we had was excellent and the valet was some of the best around. I didnt stay the night, but if I ever fall into a bunch of money, I will totally stay here sometime.

Review №123

2019-03-31 21:54:10

Amazing hotel. Beautiful sceneries. Blend (the hotel coffee shop) was amazing. Mustangs and Burros (the hotel restaurant) was amazing as well. Very modern. The rooms were very clean and I was impressed with the amenities. The pool had salt water which I read is good for the body. Very considerate. I really recommend this place for weddings or even just a getaway.

Review №124

2022-05-22 17:37:06

From the communication prior to arriving (its simple but the staff started texting a couple of days prior) through checkout it was a wonderful, tranquil and relaxing stay. We were in town to visit the Zoo and Safari park and relax. The hotel, grounds and pool were an awesome place to unwind, relax and recharge. While the hotel staff was outstanding, Izabella sets the standard! She assisted with some simple pre-planning that started the stay off in the most wonderful way.

Review №125

2017-02-21 01:50:03

This is my favorite hotel. Its beautiful and spotless, with Southwestern villa architecture and decor. The restaurant is awesome (they make great breakfasts). The pool and adjacent jacuzzi were perfect for relaxing after an 8 mile hike. What I liked best about this place are the employees, particularly Dominic at the front desk and all of the valets. They are so nice and welcoming, they made our stay very comfortable. If youre in San Diego or La Jolla and want to stay at a great hotel with best service Ive ever experienced, go to Estancia.

Review №126

2018-04-03 00:49:14

We flew in from the Midwest. The staff here was really the highlight and is second to none. The weather was cold so the pool, while very nice and well maintained was not something we were able to use. The wine bar/restaurant was a highlight. The room was great. The guys at valet did a fantastic job. Close to everything. We took our children to the zoo, Legoland, the Midway museum and the Safari park but never drive more than a half hour. Would stay here again on a return trip if we ever came again.

Review №127

2022-04-19 13:51:29

Tranquility is the best description. A relatively small resort in an unassuming location. Good food, occasionally live music but the calming atmosphere is the highlight. Perfect for a Sunday Brunch..Would have rated 5 stars if less expensive.

Review №128

2018-10-01 23:03:17

I attended a wedding there and the grounds are gorgeous, the rooms are nice and spacious, and the food was amazing, my only complaint is the bathrooms there are so poorly maintained. We went early to hang out with friends for the day and all the public bathrooms were so dirty. The bathrooms by the reception hall - the womens one there was water everywhere and it smelled awful, and the mens the sink broke so they turn off the water to the sink (theres only one) but kept the bathroom open.... Now Im wondering how many guests didnt wash their hands after going to the bathroom and touched the appetizers and late night snacks.... Gross

Review №129

2021-08-07 12:48:42

Amazing hotel and the employees are incredibly friendly. The rooms are nice, but there is an odd smell in all the hallways and rooms. I think they need to do some maintenance to eliminate that. The hotel itself is really great and we had an amazing stay!

Review №130

2021-09-25 19:13:33

My second time staying at the Estancia and I love it so much! The staff is always so nice and the grounds are beautiful! Mustangs and Burros is a great place to grab drinks and a light bite. Hoping to return for a third time soon!

Review №131

2020-07-11 12:02:23

READ THE REVIEWS!!!!!!! I swear on my mother I will NEVER book a hotel after this without reading the reviews. Good and Bad. I have so much to say but I am not the type to write BAD reviews.To WARN future costumers the rooms will disappoint you. To provide context, I travel quite a bit all over the world. I know a good “resort” when I see one. And this one was basic.Not at all worth the money, the landscaping is beautiful and the air is fresh. That’s where it stops. Customer service was a C. Dining a C. Rooms would make a C however for the price it’s a D. We could’ve spent $100 on rooms at Sheraton.Guy’s me and my lady haven’t been anywhere in months due to the COVID restrictions and just being cautious. Never coming back!! And Never NOT reading reviews AGAIN!!!

Review №132

2021-06-17 22:30:51

I originally gave them 4 and explained” Employee had no idea they had balcony. I requested one and then got to my room step outside and balconies galore! What’s the onboarding process” However, the place is clean, staff friendly and the spa is to die for! Ed and the team down there will make you feel at home and side bar, the tacos are delicious. I can’t possibly give them a 4 after. Julia did try to make things right by upgrading. We stayed in the same room. It was quaint. Private!

Review №133

2021-07-05 18:16:38

Beware of sewage issues here. We were out in a room reeking of raw sewage. When we complained, we were moved to the room directly above it that still smelled and had a mysterious soaking wet spot on the floor that never dried. The staff didn’t act surprised but also wouldn’t acknowledge the problems and offered pennies off of the overly expensive room price. We left early as the smell made us feel it was unsafe for our small children. Very disappointing experience.

Review №134

2018-09-17 02:08:17

Attended wedding and reception at the hotel. Service was excellent. I ordered the fish, which was dry and not very flavorful. My husband ordered the steak which was cooked more on the rate side. They also did not provide steak knife. Coffee was excellent, my husband thinks about it to this day.

Review №135

2018-08-01 17:35:18

Beautiful and serene hotel. Great location across the street from the college, about a ten minute drive to shopping or the beach. Service was very friendly and accommodating. There is a spa, fitness room and a lovely pool. There are two restaurants, a wine bar, and a poolside grill. We ate at both restaurants, which were fabulous. They give you a complimentary bottle of wine and bottles of water in your room. There is coffee and tea in the room as well as in the wine bar in the morning. There is also a coffee shop/snack bar next to the lobby. The grounds are truly amazing. It was a great experience all around!

Review №136

2021-06-28 21:57:01

June 2021 - I would be very careful trusting what the website says about booking policies and costs. I booked a room from the site that had at least two big, bold notifications that you can cancel up to 24hr before your stay. I booked 48hr in advance and then decided I wanted to book a better room. I checked online first and the website said they had veranda rooms available but because I was already booked and couldnt modify, I called their reservation hotline. The woman on the phone said no Verandas were available. I figured there was an issue where maybe the site had allocated rooms that didnt appear on her portal so I thought because it was about 28hrs before the reservation, I could just cancel and rebook through the site. Nope. She tells me in order to cancel shell have to charge me a full nights stay. I tell her what the site says and she just keeps repeating sorry the system says I have to charge you. I ask for a manager and she tells me there isnt one on duty but shell have one call me. Still no call. Finally I call the hotel front desk and they said they have rooms available for upgrade. The whole thing was shady as hell. There also is no mention on booking of resort fees yet one or two of their specials specifically say they waive a resort fee which means youll probably get hit with one unless you book a package that says otherwise but that seems super illegal considering they dont say anywhere in the booking process (not even fine print). Honestly Im considering sending some of this to the state because there is no way that kind of false or misleading advertisement is legal.

Review №137

2021-04-24 15:52:38

Worst experience ever. After checking in, we left our room for 1 hour to eat closing the blinds in the first floor room. When we came back $15,000 worth of stuff was stolen. The hotel staff tool for ever to give us a new room, really did nothing about the situation other then saying we are sorry. Upon check out, the manager or the security supervisor were not available to even talk. We were told someone would reach out to us by the end of the day... Would never recommend staying here. I understand that anyone can get robber anywhere, but the fact that none of the staff even acknowledged what happened or tried to do anything about it. I also want to add that the blinds were closed so this was definitely done by a resort employee.

Review №138

2022-10-23 20:25:56

This was my 2nd time staying at this hotel. Its one of our favorite getaway spots; we always have a great experience! The front desk staff is beyond awesome!

Review №139

2022-06-30 21:01:31

Although the hotel and room is nice I wasn’t happy because they allowed screaming kids to be running up and down the hallways, my room was right by an exit door and I could hear lots of people throughout the night and early morning. Not what I call a relaxing spa and hotel. They should ban families and allow only adult. Otherwise it was good.

Review №140

2022-07-06 21:33:28

Estancia is a good resort. Most local attractions, restaurants, beaches are ~15 mins away. So you can’t beat the location. The kicker is that the high resort fees don’t get you anything except free water. The steam room and sauna are for guests purchasing services from the spa. Quiet a bit of a let down as sauna access is usually covered by the resort fees (e.g at JW Marriott). The pool is nice but the daybeds and/or cabana rentals will set you back another $150-200/day. Self parking is another $35/day. Overall it was good experience but very pricey and felt like a bit of a rip off.

Review №141

2021-10-13 21:28:29

Lovely location with nice rooms and plenty of outdoor space. Numerous meeting rooms and places to eat and relax on the property, keep you from having to go anywhere away from the hotel if you don’t need to. I would definitely stay here again!

Review №142

2021-08-04 06:20:47

Friendly and accommodating staff! Beautiful hotel.Clean rooms and we enjoyed the amazing garden views from our balcony.Great place to stay and relax if you are in La Jolla or near San Diego!

Review №143

2023-08-16 19:47:59

Horrible reception at the lobby with incapable people at front desk who are cluelessThe surrounding gardens are stunning service at the pool is top, housekeeping very slow 2pm and rooms are not done!Overall ok not returning

Review №144

2017-02-25 09:35:24

This is a pretty upscale hotel. Close to the ocean and also has a nice private courtyard. The bedding and toiletries provided are fantastic, so the quality isnt concentrated on a few things, but instead everywhere. Complementary bottle of wine everyday apparently. Only real complaint is that there arent too many outlets, so bring a travel charger with multiple ports.

Review №145

2019-09-25 17:43:45

For the price I give it a 3. Parking is $32 a day which was not disclosed to us until we checked out. The parking lot sign said Public is welcome then listed prices. It never occured to us that using the guest key card to enter was considered Public. Dont bother opening the complimentary wine bottle, it was undrinkable. A standard room is called an upgraded room and does not have a balcony. Pool and gardens are nice.

Review №146

2019-04-10 22:04:20

We just had an amazing stay at the Estancia La Jolla Hotel. We didnt have time to avail ourselves of any of the spa offerings or amenities, but we were blown away by how lovely the hotel is, the rooms, the grounds and all the hotel staff. It couldnt have been more of a treat - extremely beautiful, well maintained, wonderfully well situated, super attentive staff, amazingly comfortable. And excellent value. Cant wait to come back.

Review №147

2021-09-16 23:27:44

Where to begin…. My friend and I both work in healthcare, and I am sure it goes without saying that this past year and half working in healthcare has been a whirlwind both mentally and physically. We both finally had a day off and decided to treat ourselves to a daybed experience at the pool. Estancia had been recommended, and while the price was a bit high, we went for it thinking we would have a nice relaxing day sipping drinks by the pool……….First, we get to the pool area and the worker almost looked surprised that we were there, which was already a bit odd and less then a warm welcome. The mini fridge that was included with the daybed package wasn’t stocked or turned on (someone did stock it after our arrival). After about 30 minutes of nobody coming up to us, and us sitting there awkwardly we finally had to flag down a server to ask for the fruit platter and champagne that came with the day bed package. Another 20 minutes went by before I had to ask the server again if it was coming or almost ready. Finally we received the fruit platter and champagne, after snacking a bit we put the majority of the fruit in the mini fridge for later and began laying out. An hour or so passed and we went to grab the fruit, and we noticed the mini fridge was never turned on (or didn’t work). The fruit and drinks were warm/mushy and essentially uneatable. The server did not come back AT ALL, not once in the 3-4 hours we were there. We tried to flag them down a few times to ask about our fridge & to possibly get new fruit to replace the fruit that was pretty much cooked in a hot fridge and couldn’t even get there attention. At the end of the day it was a tremendous disappointment and not only didn’t feel the service/experience we received was worth the high price tag, but we didn’t even get a fridge that worked on our one day off trying to treat ourselves??? Save your money! There are so many other places/businesses who are offering specials/experiences for healthcare workers and we both wish we had gone with one of those options instead. Hope this helps someone else!

Review №148

2016-08-21 18:55:11

Beautiful hotel with several great options for dining. Champagne at check in, bottle of wine in your room. Rooms are nice and every one has a balcony. The staff is wonderful and the hotel grounds are so calming. We live in SD, and we would go back for another get away.

Review №149

2022-06-30 16:43:06

We came to Estancia for our babymoon and absolutely loved it. We had never heard of it before but after searching for hotels in San Diego, we immediate knew this was our place. From the moment we walked in until the moment we left, we have never felt so welcomed at a hotel. Drake checked us in and gave us all the information we needed and answered all our questions, Annisa at The Trading Post (their coffee shop) made me the most delicious latte, and Kiana at the spa helped me make an appointment. My prenatal massage was heavenly.The pool area was my favorite, it was a great place to spend the day. We cant wait to go come back.

Review №150

2022-08-27 14:53:03

For us, BIG mistake choosing this place. I thought to my self hey, it’s our last day of vacation let’s try a hotel that a little more to see the difference. So it’s my fault really.NOT family friendly. NOT kid friendly whatsoever. There’s literally nothing to do here. We got a nice room and there is just nothing in it. Even the lower ranked hotels we stay in make it standard to have things in the hotel like a microwave to heat up some food for the kids. One tiny pool for the entire hotel. Nothing in this room. Undersized bathtub, tiny bathroom, nowhere to hang your clothes while in the shower, the beds are SUPER uncomfortable I woke up with a back ache. The worst is really how they aren’t accommodating to kids. It’s just not that kind of hotel. Never again for us.

Review №151

2018-08-01 03:53:18

Very nice hotel. A little bit big maybe. Staff is super friendly. Their gardens are beautiful. Rooms have the perfect size and the mattresses and linens are so confortable. You get a bottle of wine and daily water bottles. Rooms are clean. Bathroom is spacious with a separate door for the wc which is convenient. It is very convenient for conferences and meetings as they have many available areas within their venue. Check in is kind of late though (4 pm). Food is pretty good.

Review №152

2021-07-31 18:37:13

One of our favorite date places! The vibe is rustic Mexican patio chill. There is usually awesome live music when we’ve been. The drink menu is delightful and food never disappointing.

Review №153

2019-02-23 18:51:37

This resort is an incredible escape from the outside world but nestled right in La Jolla. The beautiful grounds, low-profile buildings and casual atmosphere make it perfect for an escape or romantic weekend- even corporate retreats.There is an in property wine tasting room available for events.The property sits adjacent to some of the best golfing in the country as well. And there nearby by area has many great restaurants and shopping, not to mention the incredible views of the Pacific OceanDefinitely on my return list!!

Review №154

2017-05-14 14:34:08

My company has used Estancia a number of times for management workshops, but Ive only recently begun attending myself. The staff definitely take care of our group! A light breakfast of fruit, yogurt, granola bars, and pastries is provided and the self-service snacks are refreshed throughout the day (cookies, chips, olives, hummus, juices/sodas/sparkling water, fruit and veggies; theres a LOT). Our group was the only one having lunch, so we had plenty of room to spread out and enjoy the buffet which was quite plentiful with soup, two salads, five entrees (including two veg choices), and two desserts. The staff were awesome too. We barely noticed them as they quietly moved about restocking food and drink items and clearing away trash and dirty dishes. Everyone was smiley and helpful and even though we all left at once at the end of the day, the valet staff quickly got through all of the tickets to deliver our cars back to us. All in all, a pretty great experience and I can see why my company keeps coming back.

Review №155

2019-08-11 18:31:17

This is a gorgeous property with beautiful gardens and courtyards. The guestrooms and suites are spacious and well appointed. The onsite restaurants are excellent. We especially liked the proximity to the beach (walking distance). Beyond all the above, all of the staff, from the front desk to restaurants are wonderful. I highly recommend Estancia!

Review №156

2021-10-04 16:59:38

Serenity at its best! The SPA, the rooms, the gardens, the proximity to golf and ocean, and of course the food all make this a perfect getaway for a local staycation or a full vacation destination. Shopping with an outstanding staff, GM Eric Jenkins is WONDERFUL - seriously dedicated to his team, each guest, and the property.A lovely venue for weddings, we are grateful to have created our Sweet Cheeks Baking Co. wedding cakes for many beautiful events at Estancia!

Review №157

2021-05-16 02:00:22

What a wonderful gem. If you want to experience serenity and calm, this is the place. Every corner is lovely. The food and drinks are 10/10. I had the tickly tequila and it was fab. Would recommend this place 🤍 also, the staff went above and beyond!! Will be coming back 🌸

Review №158

2017-06-04 18:56:27

This is the place to relax. Time seemed to stand still. The staff was great the food and wine was incredible. The rooms were very clean. I didnt get a chance to use the spa but Im sure it falls in line with the rest of the accommodations. First class.

Review №159

2021-01-23 20:59:01

My husband and I were really excited to celebrate our anniversary here. When we got here, our bathroom countertop was dirty with dried toothpaste rings all over from the glasses. The water closet had dried pee drops on the floor, around the base of the toilet. Unbeknownst to us the restaurant closures here at the resort, my husband had purchased the breakfast package here. Come to find out, the only thing open (which we werent informed about when he made the reservation, nor when we checked in) was the cafe. So we decided to try and see what was there for breakfast the next morning....we had $65 to try and figure out how to spend....as a vegetarian, there wasnt really many options for me, and the other options for breakfast, we were told were prepackaged, frozen, then microwaved and given to you...so we grabbed a bottle of water, 4 cans of alcohol, and a boxed salad....for $65. When we left in search of food for breakfast, the gate arm wouldnt open with the key card. Pressed the assistance button, and the proceeded to have to validate who we were, and the reason we couldnt get out, for a minute and a half! I really cant imagine staying here again...especially considering how much they charge per night, and the quality of the room you get for that price.

Review №160

2023-05-01 03:30:39

Not sure what Julia is talking about. This hotel was awesome. Super friendly staff (shoutout Karen and Camren), solid food. HOT hot tub and nice views. Would recommend.

Review №161

2020-09-16 07:34:09

If I could give this hotel zero stars I would. I’m typing this review as I’m still sitting in this god-awful establishment because this had to be said immediately. From the moment I walked into this hotel I felt as if I was indecent. My girlfriend and I drove down from LA to come to a funeral. We arrived at 8pm. The property is dark, few signage to direct you anywhere, and no employees on property. We made our way to valet only to notice that no one was there, and finally seeing a sign that said “valet currently unlovable.” I proceeded to park in a parking spot I found in order to go inside and ask if someone from bell services could help us with our bags. I went inside and there was only one employee at the desk who was helping another guest. After waiting about 15 minutes to ask for help and check in, the employee rudely told me that “there is no valet on weekdays” without apologizing for the inconvenience and spoke in the same short, cursory, and patronizing manner when I asked for baggage help. He placed us in a room on the complete opposite side of the property after I told him that I was parked outside. So after driving to our room and getting settled we went to go grab a bite to eat. When we came back to the room my girlfriend attempted to to try and sign into the Netflix app available on the tv. I say this without exaggeration, it took 20 minutes for her to sign into her account due to the fact that the remote kept freezing and lagging whenever you would press any of the buttons. When finally I decided to call front desk the person I spoke with just said “sure I’ll send an engineer up” THEN HUNG UP ON ME. After I let the shock of being spoken to in such a short and discourteous manner I realized that the service at this hotel is atrocious. So I decided to call back and ask for a manger and the same person told me that THERE IS NO MANAGER right now. This hotel claims to be top tier, it proudly displays some “4 diamond” award in its lobby. However, this is by far the worst service I’ve ever received in any hotel. It’s not just what they did do, but it’s what they didn’t do. For a hotel of this stature you’d expect a certain level of service where the staff go above and beyond to make you feel welcomed and make you feel like you matter. I don’t know if it’s because of my race or what it was (the lady checking in before me was white and the guy seemed very friendly with her) but I’m never staying in this place ever again and I hope anyone with any amount of pride in themselves and their money will act accordingly.ZANE

Review №162

2016-08-03 18:16:24

I was only in town for one night, but this hotel was perfect. The workout room / gym could have been a bit bigger, but the pool was great, very chilled environment, and the rest of the hotel and resturants were also good. My only negative would be to not get the sausage breakfast sandwich - the skin on the sausage patty was so tough I couldnt bite into it and so ended up chucking it.

Review №163

2018-01-03 21:13:01

From the time I turned my vehicle over to the valet until I got to my room, the experience was exceptional. The gentleman that checked me in packed me full of opportunities to experience while on property, as well as just welcoming me into the Estancia Home for a couple of days. It was an amazing experience. He should give classes..........Sally

Review №164

2019-11-28 04:28:34

There was one staff member in particular who was extremely rude. She was the larger Hispanic masseuse. The other lady, I believe her name is Karen, was super sweet. But this other masseuse was absolutely rude. She got upset that I was not relaxing during the massage. Mind you that it was my second time in my life getting a massage. Rather, she continued to lecture me and frustrated that I did not make HER experience a nice one. She recommended that I get more massages because I dont know how to communicate what I want. Sorry lady, next time Ill have experience before come here (if ever)

Review №165

2021-09-06 17:41:27

My husband and I were excited to come here for our HONEYMOON, needless to say we were less than impressed when we were given a parking lot as our “view” and the ugliest possible view I could have imagined. Also zero acknowledgment upon checking in.I specially added a note to our spa reservation - same thing - zero acknowledgement or anything special AND I paid for their champagne ($510) package which included chocolates and champagne ( included sparkling wine NOT CHAMPAGNE - as advertised - and ONE single chocolate )My husband called the night before our check in to ensure Estancia had notes that it was our honeymoon so if there are any special perks to please include… the front desk agent CONFIRMED they had the note on our reservation.We paid a total of $1103 for 2 nightsFor over $500 a night we got zero acknowledgment of our honeymoon and we’re limited to eating in our room with the “breakfast package “ we chose ( had a total of three options ) and they include 25% service fee to deliver to your room and not even setup inside the room.I ended up being so upset over this I called the manager at the front desk and shared my experience. While the manager was super apologetic (Julia) and did refund $100, this by no means fixed or made our honeymoon experience any better - $1100 final bill later for a room like felt like a motel 8, I can’t help but being infuriated that a hotel of this “caliber” treats couples and guests this way.My husband and I are now planning a redemption honeymoon since this was a terrible ending to our five days in San diego ( we came all the way from the east coast nyc to visit) .I certainly do not recommend couples to come here to celebrate any occasion of any sort, they really will not make you feel special. I feel like I completely wasted my money and regret staying here for a terrible honeymoon experience.

Review №166

2016-07-09 10:35:50

I stayed at the Estancia the last few days during a conference with my wife. Its certainly a nice hotel with a great winding layout that makes it feel more intimate than a normal 200-250 room hotel.Generally you wont find any huge deficiencies with the hotel - its clean, room size and decor are typical for a 4 star hotel, the staff is broadly very good.Some things to consider:- $22/day service fee for things like wifi. Its not optional which doesnt seem right- $25-15/day for mandatory valet. They dont let you park in the lot on your own- Most servers are good at the restaurants, but a few are extremely slow- Pool service is good on week days, but understaffed on busy weekends- Bottom floor rooms may walk out onto a confined garden with not much light- You can drive most of the way to the nearby beach with stairs, no need to walk

Review №167

2021-11-21 02:38:51

Such a beautiful and peaceful location, but being in Torrey Pines Road in La Jolla, we had a bit higher expectation in terms of cleanliness and use of plastic glasses to serve champagne. Hope you have a good experience if you go!

Review №168

2016-08-08 09:28:54

Stayed in a garden view room. Very secluded for how dense the resort layout is. Nothing negative to say about the room or grounds at all! However the physical isolation of the location lends itself to eating in, and the restaurants are honestly good but oddly dissonant with the overall resorts attention to detail. Dinner at Mustangs and Burros was good but overpriced for the level of service. Breakfast was structurally good (amazing flavor) but the eggs were poorly executed. Generally too much cheese, and when I ask for eggs over easy I dont tolerate sunny side up hard. Come for the grounds but dine cautiously.

Review №169

2014-11-05 04:24:07

I DJd at Estancia last Saturday, and I was very pleased! It is a beautiful location with wonderful ceremony and reception options. It has a private and intimate feel, yet still has the ability to hold large events. The staff was very friendly and easy to work with and helped the evening flow perfectly. I highly recommend Estancia for anyone looking for a classy and elegant venue.

Review №170

2018-08-17 17:06:45

Pricey but excellent hotel and spa. Fantastic food, service and rooms. The grounds are absolutely beautiful and close to downtown. There is a shuttle within a 5 minute radius but none to the airport. The pool area, hot tub and cabanas are very clean.

Review №171

2021-11-19 21:49:56

Nice place and great location. The HVAC system in the room cuts on loudly and particularly disturbing in the middle of the night. The chapel was a nice touch and very appropriate/needed during my trip.

Review №172

2017-07-02 01:01:42

We stayed there for one night with the bed and breakfast package deal. The whole place was well kept including the grounds the room and the pool. They also have fun events for guests like outdoor movies by the pool with free popcorn and smores night. Breakfast was decent, nothing to ride home about. But it was convenient to eat 5 steps from our room and the garden view from the restaurant is lovely.

Review №173

2018-10-01 17:05:57

I stayed at the Estancia for a birthday weekend. When we checked in and asked about options at the pool, we were given conflicting and confusing information. When we arrived at the pool, we were given a package that was not communicated to us. We asked the pool & spa employees to clarify because we were confused. The girl helping us said she thought they had just thrown it in as a birthday surprise and told us not to worry. If we had known the actual details of the package then we would have used the spa passes and all the perks we paid for but we had no idea that was the case. When I went to pay the bill, I asked the manager to get in touch with us because we felt that the employees couldnt clarify and we were unjustly charged for services that we were not aware of. I never received a follow up from the hotel and they were quite dismissive. For a high end resort I expected a better level of service and follow up.Resort is nice but filled with families and kids.

Review №174

2022-10-13 21:59:53

Pretty location but the gardener needs a talking to. The draw here is the property because the rooms are just standard fare, and the gift shop like everything else in this town closes before sunset.

Review №175

2018-06-15 00:09:59

Wedding!!!My beautiful bride and I had our wedding at this venue. Staff was friendly and accommodating. I cannot say enough good things about this place. We are already planning on returning for our one year anniversary. This was our fairy tale wedding and we could not have asked for more.

Review №176

2022-06-16 16:29:37

The grounds were beautifully decorated with 1000s of blooming plants. The room was clean, and comfortable. We enjoyed our stay.

Review №177

2020-05-23 10:13:35

Spanish resort-style dog-friendly hotel and spa. The property offers several manicured gardens, quiet seating areas, water features, fire pits, cabanas, pool and jacuzzis. There the casual in-room dining choices, a poolside bar and grill, coffee shop and a few more formal restaurant options as well. If you want to get out you will find yourself just minutes from the beach and historic downtown La Jolla shops and restaurant district. Keep in mind this is an older property and though the rooms are a bit dated they are clean, quiet spaces to unwind and escape

Review №178

2018-03-20 15:15:57

Beautiful property right on the ocean - hotel staff is friendly and efficient. Breakfast buffet has something for everyone - eggs, fruit, oatmeal, interesting frittatas, etc. Wines are spectacular. Love the atmosphere of Mustangs and Burros for casual dining. Outside area is comfortable. Heaters made it easy to sit around enjoying a glass of wine and chatting with friends.

Review №179

2018-01-02 23:34:48

The food was good. Few heaters on the patio were broken or at least we were told that when we asked to be seated by the heater. The desert was slightly dry, but it might be us expecting mind blowing desert after the great 3 course meal.

Review №180

2019-08-10 21:07:49

My husband and I stayed here a few weeks ago. Noticed a $350 charge on our account yesterday. Called the hotel and requested an itemized receipt as of why, as this entire trip was paid for beforehand. FYI - you’ll be charged $30 each time room service cleans your room. I never asked them to clean the room, nor was aware of a $30 charge. They also charge you to park on location which is BS and a “resort fee” ? Wth. None of this was disclosed, and I’m not being charged until almost a month later which was a nice surprise when my bill payment bounced. In addition to this scam, the hotel was a disappointment. The pools are very small and the entire “resort style” is just a fancy way to say it’s setup like an apartment complex. Honestly I’ve stayed at apartments nicer than this place. Rooms are not special .. very basic and bland and a complete waste of money. It feels like an apartment complex and I wasted my money and time. I spent almost 2K in total for a 3 night stay. GO SOMEWHERE ELSE! Or stay at your friend apartment and get the same experience!

Review №181

2021-11-12 16:14:41

We purchased a daybed pass with ResortPass and I feel it was a huge waste of money. The amenities listed as available on both the hotels website and on ResortPass were unavailable. The employee at the front desk seemed not to care and just handed a card to access the pool. When I said I had purchased a pool pass. She didnt even ask for my name or anything. On ResortPass it says that with the purchase of the daybed pass it comes with a fruit plate, a refrigerator stocked with water and beverages and two complementary classes of champagne, the latter being on request. I had to go to an employee in the spa to ask about which daybed would be for me and my partner and she had to ask another guest to move as that one was reserved. But I did notice that they had a stack of reserved signs in the back area by the grill so Im not sure why they didnt utilize these. We had to ask for both the fruit plate and the champagne, but the champagne never came.Im really not sure if this is the fault of the hotel not updating their listing on ResortPass, but it did correctly list the pool bar as closed, but it said that poolside services would be available until 4:00 p.m. When I asked an employee that was delivering in order to the couple next to us, she said that we had 10 minutes to put an order in as a kitchen was closing - this was 10 minutes to 2:00 p.m. to put it in order I had to use the community phone so when I walked over to it I lifted up the receiver expecting it to automatically connect to someone but it was just a dial tone so I had no idea what I was doing. When she returned to deliver another couples order I asked her how I when she returned to deliver another couples order I asked her if there was a number that I had to dial and she told me the number. I called the front and they said that there were no poolside services available and that I had to walk inside to the cafe to get any food or beverages that I wanted, including any alcoholic beverages.The ResortPass this thing does show that for any bookings made Thursday through Sunday they require a $50 minimum spending. Needless to say, I did not meet that and I dont think that they care that I did not meet that requirement.This may be a cute and quaint hotel to stay at (it even seemed like there was a wedding party that was staying at the hotel) and I understand that many businesses are under the pressure of the great resignation and signage indicating so is greatly appreciated if thats the case. Otherwise, Im under the impression that the business is fully staffed, as was the case when I booked the pass for the pool. Nightly stays at this hotel are quite pricey and with the service that I experienced just at the pool area I might not recommend staying here.

Review №182

2021-07-01 06:54:32

Went for afternoon tea. Their parking (thank god it was validated) was $5 an hour or some ridiculous flat fee. Also their afternoon tea food selection was pretty lame. Id recommend going to the Westgate downtown for afternoon tea which is $10 for indoor air conditioned /shaded seating and way better food/tea selection.

Review №183

2018-12-09 14:48:58

I love this place. We stayed here, and it is soooo awesome. Most comfortable beds ever. The food is amazing. The pool is great. The estate in general is so nice and the garden is amazing. This place is fancier than the pictures show. I cant wait to go back. I give this the one of the nicest establishments in San Diego award.Note: I only give out one 5 star review per 50-60 reviews. And I am very brutal as a 6-7 star badge on google.ESTANCIA ! Pat yourself on the back, youve earned it and you deserve it.

Review №184

2016-12-03 19:13:06

A different feel, but fits perfectly. The rustic yet stylish interiors compliments the gardens and views. Navigation inside takes a minute to understand. The food and service are incredible. Everyone is treated like royalty.

Review №185

2019-01-10 21:42:29

Excellent venue to stay. We have a four day conference and the people here are super friendly and offered us first class service. I highly recomend it for a getaway week or weekend. Plus, there is a chapel if you like to pray ;)

Review №186

2024-01-24 16:00:19

Was working here ...we remodeled the lobby etc great place

Review №187

2018-06-27 15:47:21

We did not get to stay here, but rather were here for a luncheon. The grounds are very inviting and well kept, lots of plants. The food was absolutely amazing as were the staff. I mean I cannot say enough about the food. It was soooooo good. I had the white fish, salad and cous cous and it was the best cooked fish I have ever had! If you want a really nice place to host an event in the San Diego are, this is it!

Review №188

2021-07-07 21:09:16

Everything was wonderful about my stay, except for the hidden fees applied at the end. I understand that taxes arent typically factored into the prices you see when booking online, through expedia or other services, but having to pay more than $100 more than expected, for administrative/hospitality/cleaning fees, is brazenly manipulative. I would have booked somewhere else if I had known how much a one night stay would really cost.

Review №189

2019-01-10 18:59:22

Thanks, for your awesome services, I am so pleased to have spent these four days in your hotel. It is very rewarding. The food was very rich and nourishing. The environment was clean to my satisfaction. I will like to come back next time. I can always recommend LA Jolla Hotel to my friends.

Review №190

2016-11-13 00:08:04

The hotel management had responded positively to my inputs, apologized the inconveniences and vowed to improve their services. I will definitely try again. Thanks.Horrible bad first time experience!The official checkout time is 12 noon. When I returned to my room around 11:15am during the conference break, I was locked out due to a defunct room card.I had to go back/forth between the room and the lobby for at least 4 times to get a technician help.It was such a long distance between the room and lobby. The technician told me their policy is to disable the room key before 12 noon.The lobby however denied such policy,The lobby was especially unfriendly. When I told them I would give them a low rating, they replied Go for It. So I decided to write this review!

Review №191

2018-05-19 23:32:26

Checked in at night and the part-time overnight front desk person was useless and so slow. Parking gate and card keys were not working so we wasted a solid hour between arriving at the hotel to actually being able to go unto our room. Tall dark haired valet person was very kind and offered us water.

Review №192

2017-07-23 04:32:25

About a 20 or 30 minute drive from downtown San Diego (Gaslamp) really nice hotel grounds! Feels like youre living on a villa. Parking is $25 per night for self park. Wifi is fast, bathroom is spacious. Didnt try the pool but had some nice music and people seemed to be having a lot of fun. Would recommend!

Review №193

2019-03-26 09:14:36

Beautiful grounds, clean rooms. Thin walls so room guests next door can be heard talking clearly. Unfortunately a smell of sewage at our bathroom sink. Nice restaurants on the grounds with unique menus and cocktails.

Review №194

2017-07-29 04:47:15

Wonderful spa! My favorite of any Ive been to. There is a private zen garden with a Whirlpool, and a serene waiting lounge. Excellent hot stone massage.You have access to the pool area as well and I had lunch there after my appointment.

Review №195

2016-07-05 07:19:12

The room was huge! The wine included with the fee was a nice touch. I liked the pool area but didnt have too much time to hang out there since we only stayed one night. The 4pm check in time is the only downside to the hotel.

Review №196

2017-05-03 21:03:37

This is my favorite place to stay near Dan Diego. Peaceful but fun with lots to do. The pool and outdoor bar is fabulous. We have all our adult vacations there. Restaurants are good too! I highly recommend it for R&R or a family getaway. Try the wine flight at their wine bar!

Review №197

2017-06-25 18:09:32

Accommodations are nice but the staff were a bit discourteous at times, and the pool area felt too small for the number of guests/rooms. There was also not much organization at the pool - had to go around to chairs with leftover towels and ask people if they were in use. Perhaps Ive been spoiled by other hotels, but I would have expected someone from the staff to be assisting with seating.One excellent exception was M. at the pool bar, who helped procure a bag of ice for my wifes injured arm.

Review №198

2016-10-24 00:00:16

I love the Estancia Spa and Anya in the nail salon. She helped me get ready for my wedding and welcomed me with open arms when I came back with both my family, and most recently, with my friends. She is thoughtful and extremely hard working. Id recommend her services to anyone. The quality is exceptional. Shes a gem inside of a stunning spa.

Review №199

2017-03-23 10:45:57

Stayed here for a few days and had no issues. Staff, both kitchen and experience, were very helpful. Had no issues with the wifi even though there was a conference going on. Lunch and fibers were very good though breakfast was alright. Very close to areas of interest. Would recommend to anyone planning on visiting the area!