Enterprise Rent-A-Car - LAX Airport in Inglewood
Categories
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Car rental agency
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Van rental agency
Location on the map
Inglewood, Los Angeles County, California, US
Phone: +1 310-649-5400
Site: https://enterprise.com/en/ca...
Edit info
Site: https://enterprise.com/en/ca...
Opening hours
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
Total reviews rating 4.3
199 Reviews for Enterprise Rent-A-Car - LAX Airport 2024:
Review №1
2024-05-09 16:45:13Smooth and easy process. Plenty of options and I got the vehicle that I wanted (a full-size SUV). The free shuttle from the airport is convenient but a pain in the *** if Im being honest.The online check-in option allowed me to skip the counter and go straight to the vehicle selection line. The associate who helped me was very friendly and knowledgeable.
Review №2
2024-05-01 11:31:25My rental experience from the beginning was excellent. It was my first time not only in L.A but also in America. There was a free shuttle from the terminals to the rental facilities. The front desk was polite and helpful, not trying to push any upsell items on me which I didnt need. The automatic machine for checking in did not work, however a staff member was able to help and let me know if I want to pay with a debit card you do need to have a return flight itinerary, which I had. Once paid I was then shown the way to the cars which then a staff member took me to the forecourt and let me choose which car I preferred. Once chosen, and inspected I was all booked in and sent on my way hassle free. I would reccomed enterprise for anyone visiting through LAX.
Review №3
2024-06-24 07:40:14A great service. We got a really nice car that was almost new (just 3000 kilometres). The process was really smooth, very well organized by the team on the floor and everyone was helpful and happy to help. It carried us all along our road with (almost) no issues. When we were about to leave Las Vegas we had a battery issue and had to call someone but Enterprise was very responsive and send is someone that fixes the issue. A couple of hours later we had a signal on the dashboard that prompted is to call again Enterprise and they offered us to change the vehicle. They didnt have the same on the two locations we went in Las Vegas but the signal went off and we were able to continue safely our road to Los Angeles and return the car! Thanks for helping us along the way. I recommand 100% for safe and easy travels!
Review №4
2024-06-19 21:00:14This was my first time in LA, and Enterprise made it easy! The worst part was grabbing a shuttle mid afternoon to the location (because it was very crowded), but our driver was awesome and got us on, and handled our luggage. The employees at the enterprise location were very kind and the process went quickly! I love that they walk you out to the vehicles. The return process was even easier! Everyone, again, was friendly and efficient (morning car return around 9a.m.). There were buses waiting to take us back to the airport. The driver assisted with luggage again and asked us all what airline we were flying to make sure we got to the right terminal. Definitely will book there again!
Review №5
2024-06-10 16:29:45This was the most efficient rental car experience Ive ever had! I mainly use Enterprise because Ive always had good experiences with them.The LAX location runs a well-oiled machine. I was super impressed. Everyone I dealt with---from the free airport shuttle driver to the lot attendent who picked out my car--- was friendly & had great customer service.Reserved a compact SUV online less than a week prior to arrival. Four day rental at $231 total, including taxes & fees. Very reasonable, & the price I reserved for online was my exact payment upon return. No hidden fees.At LAX, there is a purple post location where rental car shuttles pick up. It was not far from the baggage claim area, & it was easy to find. Only waited 2 minutes before the Enterprise shuttle arrived. I arrived at 10pm on a Wednesday night. And while there isnt traffic on the road, LAX is always busy. The lot wasnt far though. So, it only took less than 15 minutes to get there.Because I did everything online prior, I was in my 2024 KIA Sorrento & out of the lot in less than 15 minutes. The car itself was wonderful---attractive exterior & interior, spacious, fuel efficient, lots of safety features, with all the bells & whistles of modern, smart technology (e.g., easily paired up thru bluetooth with my phone).Returning the car on Sunday morning at ~11am was just as quick & efficient. And the rental car shuttles were all ready to bring us to the airport. Got to my AA terminal in about 15 minutes as well.Kudos to this specific Enterprise location👏 An extremely smooth & easy process. Highly recommend!!
Review №6
2024-05-19 23:52:41Man…Oscar who helped us pick our car and get car seats is the absolute champ. Awesome personality, eager to help us find the best one of the lot for my family and wasted no time getting us on the road. I hear horror stories about car rentals but Oscar completely changes that feeling. Thanks to him I’d use Enterprise at LAX every time and I hope to get him again!Thanks a million, Oscar 🙌🙌‼️‼️PS - it should be a 5 star review. Not sure why it says 4.
Review №7
2024-03-20 01:35:11We had a great experience with Maria Silva! She was so helpful and a pleasure to chat with. She truly made our weekend getaway even better than we could have expected. Give that woman a raise and a promotion!
Review №8
2024-02-08 23:18:46I am used to east coast car rental check-ins where you just cross the airport road coming out of ARRIVALS and have the counters right there. Even BETTER are the Florida airports where the rental desks are RIGHT AT ARRIVALS!I am fully aware LAX is a massive airport but I was NOT prepared for the LENGTHY check-in procedure.Yes ...AIRPORT INFORMATION was VERYYYYY VAGUE.....so once you FIND the purple post and wait for the shuttle bus (which does come fairly frequently...but make sure you take the CORRECT ONE!!!) you are taken way off property a good 10 to 15 minutes. (BTW.....TIP your driver a few dollars...)When we got there there WAS no ENTERPRISE counter and they had merged with ALAMO. There were three agents but only two lines so I had to be rather forceful with people who had been BEHIND me in the other line but tried to go ahead of me. There was nobody there to regulate that so why not put a LABYRINTH winding line (like DISNEY lines) rather than TWO to avoid this unpleasantness????Even though the attendant that assigned the car was very thorough they did NOT explain the EXIT signage in the parking lotwas DIFFERENT for each agency. I went out the wrong one and held up everybody for a long time!!!!Give me the east coast any time!!!!
Review №9
2024-03-07 17:18:11I experienced quick service and friendly counter staff. They let me choose from 10 different cars which I wanted for the same price. I went with a Dodge Challenger to cruise down the coast in. Was not disappointed.
Review №10
2023-11-15 16:02:03Very accommodating and friendly staff. Checking in was very easy. The shuttle to and from the airport is very frequent.Nice selection of vehicles and all comprehensive review of the rental with digital checkout to make it very easy to get on the road.No issues with the car. Clean. Ran well. Brakes could maybe have servicing but also LA roads require a lot of braking compared to other cities.