Presentation on Map Reviews Nearby

Dr. Barry Leonard & Associates in Panorama City

4.4 (56) 14425 Chase St, Panorama City, CA 91402, United States

Categories

Medical clinic
Contact lenses supplier
Eye care center
Optometrist
Sunglasses store
Wellness center

Location on the map

Panorama City, Los Angeles County, California, US

Phone: +1 818-891-6711
Site: http://drbleonard.com/

Opening hours

Monday:9 AM–5 PM
Tuesday:8 AM–5 PM
Wednesday:8 AM–5 PM
Thursday:9 AM–5 PM
Friday:9 AM–5 PM
Saturday:Closed
Sunday:Closed

Edit info

Total reviews rating 4.4

56 Reviews for Dr. Barry Leonard & Associates 2024:

Review №1

2024-03-07 22:42:11

I walk-in to schedule a future appointment, and this place does accept medi-cal insurance but in order to get an appointment for an eye exam there is a 3 month wait. Their schedule is ridiculous and may need to reconsider implementing new policies. Also the place was empty and the assistants in scrubs were all chatting amongst each other did not look busy at all. Honestly go somewhere else not worth the hassle.

Review №2

2024-03-05 20:36:09

Dont waste your time making an appointment here!! I called to make an appointment for my child a month ago on Feb 5th, provided them with my childs Medi-cal ID number and they verified they accepted it. I then received a call on March 5th, 2 days before the appointment, to let me know they dont take her Medi-cal anymore, said it changes month to month. I asked why they even bother confirming peoples insurance and make appointments over a month out if theyre not sure theyll even accept that insurance the next month? They just kept saying it changes month to month. This is a total waste of peoples time.

Review №3

2024-01-05 20:54:11

I have been coming here for 34 years. Dr Leonard and his staff are amazing. Their operation is very organized, and everyone communicates via radio and headset with one another. Everything, including all notifications are high tech and computerized.Thanks for all you do for all first responders.

Review №4

2023-06-20 05:21:16

Me and my kids have been going to dr Leonard’s office for the past 6 years. Words cannot justify how great their customer service is. Dr. Leonard and his staff have gone above and beyond numerous times to accommodate our requests. Be it, getting contacts in time for my daughters choir show or getting my glasses done in time for my trip. They’ve come through for us every time. Missony and Giovanni are truly the best. They always make us feel welcomed and I always feel like I’m hanging out with my friends when I’m there :) I normally don’t write reviews but credit should be given where credit is due, and our experience at this office has always been wonderful, and it should be shared. We’ll be coming back for years to come :) keep up the good work. You guys are awesome !

Review №5

2023-06-02 01:26:18

Ive had keratoconus since I was in highschool. It progressively got worse to the point that it affected my ability to work because I would mix words because I couldnt see that well. I started seeing Dr. Leonard and he and his staff changed my life. He is on the leading edge of keratoconus solutions. I got a pair of contacts that not only improved my eyesight but also improved comfort and enhanced my night vision significantly.Dr. Leonards staff goes out of their way to help their patients. I had an issue with my contacts on late Friday. I contact the office and was expecting not to hear from the office until the next business day (Monday). Gianny called me early evening on Saturday to help address the issue I had.I think the staff is second to none. They are very professional, empathetic, go the extra mile to help and are just great people to talk to.I am so glad I found Dr. Leonard and his staff. It has changed my life. I went from uncomfortable contacts, variable vision and terrible night vision to excellent night vision and more importantly I am able to sometimes forget I have keratoconus.

Review №6

2024-01-05 02:25:11

They give you a wide selection of frames and complementary eyewear care like free microfiber cloths and lens cleaner sprays!

Review №7

2021-06-28 06:21:32

Dr. Leonard and his team are one of the best offices I have ever been to. They are helpful, caring and really care about their patients. Ever since I found this office on-line because I have Keratoconus and they specialize in this eye problem, I have not been disappointed. Dr. Leonard is an amazing doctor and has the most updated and innovative technology out there. In addition, his support team is also amazing and friendly and they really make you feel like you are important. I love theses guys and they have really become my #1 Eye Team!

Review №8

2018-08-30 17:21:39

I have been coming to Dr. Leonards office for seven years. Each visit has been wonderful. I have seen his office grow and also the same employees which tells me they love their job. Each time I am treated with respect and great customer service. This is why I go there. I have worn glasses since I was 6 years old. I used to go to Costco, Sears Optical, and Kaiser. But Dr. Barry Leonard has the best customer service and products by far. I took my son yesterday for his first visit and he had such a great experience and was given a small toy. They are great with kids and very patient. I also love that a couple of days a week they are open late so I can go after work.

Review №9

2022-03-29 17:16:37

I no longer live in this area, I moved to Larchmont Village but I still travel to Dr. Leonard because the care and service is excellent! I can get all of my optometry needs there including glasses and contact lens. Everyone is knowledgeable and helpful. I didnt have an appointment the other day to shop for glasses and they still accommodated me. Special shout out to Missony, the assistant manager, that helped me save a lot on my frames by discovering coverage I didnt know I even had in with my insurance. He also helped me order frames that I have been eyeing for a year that were no longer on display. He made my Spring.

Review №10

2021-12-21 06:03:00

I have been going to this optometrist for 6 or 7 years now. Some of the most professional staff and doctors in the business. I’m always referring friends co-workers and family to this place. They have always worked with my budget and never had a problem with my insurance. Best of all they stand by their warranty on the frames and lenses.

Review №11

2022-08-29 09:02:41

Easily the best doctor Ive ever had for a complicated set of eyes. Yes, Dr. Leonard himself has keratoconus which puts him in a unique position to understand patient needs. But what that also means is that Dr. Leonard stays ahead of the curve on investing in cutting edge technologies to get the best lens fits, prescribes the leading medications for treating issues, and is knowledgeable on the latest research for ameliorating the effects of a disease that doesnt have to be life altering if properly addressed. That it will be treated properly as it progresses is far from a given, as any keratoconus patient knows.The staff is expert too. Theyre super responsive, know the ins and outs of insurance (its own nightmare), and are accommodating. I feel fortunate to have come across such a great practice. While Im rarely there because everything is going swimmingly, I always know that my eyes will be in a better place after a visit.

Review №12

2021-11-24 18:15:49

Been going to them for years now and they’re super friendly and welcoming every time. I require extra in depth exams for my eyes so I’m always nervous to go in but they make me feel much better once I get there.Dr. Villalobos is super kind and always takes the time to explain the why and how for every exam/procedure. I cannot recommend them enough.Thank you to all the staff for all your hard work always!

Review №13

2019-07-23 21:40:56

Normally, I go to the VA to get my eye exam and it always turns out bad, So I decided to pay out of pocket for everything. The exam was thorough and the staff are very friendly and helpful. Even though I needed glasses I never felt pressured to purchase right away. The opticians were honest with me about the look of the glasses and the Dr.s are fantastic. Wait times were minimal too! Im glad I was referred here!

Review №14

2016-03-15 21:15:36

Office location is good, there are a lot of free parking spaces, for some days they work till 7pm and its very good for me.They have a busy schedule but I was able to find a window next day for a newcomer.They did a quick examination and helped me with selecting frames and lenses (and gave an extra discount, thanks). Dr. Leonard is a great doctor and his staff is very friendly and professional.Im satisfied with my new eyeglasses. I spend whole of the day in from of a computer and BluTech lenses help my eyes not to be so exhausted.

Review №15

2020-07-18 01:37:45

I have been suffering from an eye condition for over 15 years, only to have been diagnosed 6 years ago. I was told nothing could be done until last year, when I finally went to a new optometrist. That optometrist tried to help with a special contact lens, but it actually made things worse.I found Dr. Leonards office on the internet, and found out that not only does he specialize in the condition I have, but he actually suffers from it himself. He knew exactly what I was dealing with, and could understand my description of my vision issue. I have been fitted for a specialized contact lens which is much more comfortable, and has improved my vision beyond what I could hope for.His staff is always amazing. They are friendly, patient, and very helpful. The technology in their office is beyond anything I have experienced in my years of seeing optometrists. Specialized scanners, digitized records and imaging, and more. They even battled my insurance company to make sure I could get the lens I needed ASAP. I cannot say enough about this office!

Review №16

2020-06-10 19:51:05

Dr. Villalobos and staff are simply lovely to interact with. My visit was by far the most thorough eye exam Ive ever experienced. This was the first time the provider actually walked me through what the tests scan for, and shared the results and digital images of the laser retina scan. Then Gianny spent a considerable amount of time helping me select a pair of glasses and walked me through the pros and cons of using my insurance for contacts lenses versus the glasses so I could save the most money. Dr. Leonard came over during this time and introduced himself and welcomed me to the practice. Truly a great team and wonderful customer service!

Review №17

2019-01-15 16:28:22

This was my first time getting my prescription glasses here. Staff was extremely nice and very patient while I tried on 50 pairs of glasses. They also gave honest opinion on how my glasses looked on me. I was helped by Asst. Manager who was extremely nice and very kind. My mother was with me and she said she is definitely going back there to get her glasses. Id recommend this place to everyone.

Review №18

2021-12-19 00:10:46

I’ve been a client/patient/fan for over 30 years. Dr. Leonard and his amazing staff (including Dr. Javier Villalobos) provide genuine care with the latest ‘state of the art’ eye exam technology and wonderful human compassion. I’ve referred hundreds of people over the years. Everyone has been completely satisfied. They say eyes are the window to your soul. Take care of your eyes and soul at Dr. Leonard and associates.

Review №19

2022-02-08 21:00:08

Dr. Leonard is the best and the staff as well. Always professional and both doctors is always on point. I only trust my eyes to them and so should you. Thanks to all of you for being there when I most needed you. But due to me moving out of state, I can no longer see them. Thanks and God Bless!

Review №20

2015-01-24 18:41:21

That was my first visit to Dr.Leonard for yearlyvision checkup.Very positive impression. Service is good.Staff is very friendly and knowledgeable, waiting time was just few minutes.Dr.Leonards office is a good example of combination years of experience with energy and power of young generation.Special thank you to intern Zakharia (sorry for possible spelling error).After major test was done Dr Leonard did his comments and recommendation and explain my options. I appreciate his honesty and professionalism.Based on my first impression I would recommend this office to anyone.

Review №21

2022-08-08 21:04:03

Dr. Leonard was my family Optometrist for many years until the Covid-19 rules came out on place. Before you could make and appointment either same day or within a Week. Now, if you lucky, they can give you an appointment in 2 months. Ridiculous!

Review №22

2021-01-18 18:44:44

It has been told that Steve Jobs used to understand the need of the consumers better than the consumers themselves. Thats why when people used to experience the products created by him first time they were overwhelmed. You will experience something similar in this eyecare center. Let me explain in details:1. Doctors: Both me and my wife are patient of Dr Villalobos and recently my wife was treated by Dr Leonard. Dr Villalobos has done regular eye examination as well as took care of me when I had an eye problem previously. And everytime I was amazed to see how accurate he is finding the actual problem and providing the solution. Last time when I was thinking my power was changed and probably increased, he identified that basically I need to use lesser power while working at computers. Being a software engineer and vicious reader I spent almont 12 to 16 hours looking to either laptop, tab or mobile. So he provided me two separate pair of glasses to use, one for working at computer work and other one for looking into distance thing like driving. How simple, yet how logical !! Brilliant !!! Now you see why I started with Apple example. And this is not the first time he has amazed us. In 2018 or 2019 I had developed small irritation in one of my eyes. His prescribed medicine has magically healed me. As my profession is completely dependent on my eyes and he is like God sent to take care of us.My wife has habit to look into the mobile every time she got a chance. As a result sometimes she develops headache for eye strain. But in general both of our eye condition is healthy. Dr Leonard prescribed a glass with a slight boost in the lower portion of the glass to take care of this looking into mobile for longer period issue. How precise, just exactly what you need!! Nothing more nothing less!!2. Support Staffs: Now comes the support staffs. We have mostly got the service of Missony. Let me share some of my experiences which will give you his level of service:a. The first time when I visited the clinic, I took 2 hours to choose my frame. Even my wife was out of patience. However Missony was willing to show even more frames after two hours!!b. I had a sports frame from Nike and I have some cylindrical power also.Being a perfectionist I was never satisfied with the glasses on it and changed the glasses several times in the US as well as abroad. However problem remained. However with Missony he looked into that get in touch Dr Villalobos for suggestions and ultimately provided me a glass which at last can provide the perfect vision. Note even Doctor contributed in the creation of the perfect glass.c. Numerous time I mailed Missony for suggestions/questions and everytime we got a prompt reply. Last month even he suggested an eye drop for me after discussing with Dr Villalobos over mail without any charge!! I knew very few people who does that.In a nutshell he is the best support staff I have ever experienced in any medical service.3. Equipments : Again they have all state of the arts equipments as far as I understand. Even they have introduced some new equipments to take picture of back of your eyes without diluting your eyes.4. Covid safety: Having luxury of working from home and being afraid of covid 19 situations in LA, we have not visited any public place after Feb 2020. So initially we were a little afraid when we needed to visit the clinic on Dec, 2020. However after visiting the place all our worry was gone. They are not only following all the CDC guidelines strictly, on top of that they are restricting the number of patient at time and entry is appointment only. For example at the time of me and my wifes appointment, no other patient was there.So to summarize, experiencing treatment Dr Barrys office is like experiencing the very best orchestra where every component is performing in a perfect harmony. I had chances to experience different medical services in different parts of the USA and abroad. This is definitely the best of them.

Review №23

2014-04-04 19:01:58

Our experience over the years at Dr. Barry Leonard & Associates is consistently extraordinary. The Dr. is distinguished as an expert who is genuinely caring, thorough and patient. His diagnostic equipment is state-of-the-art, and his staff are well-trained and go out of their way to accommodate. A special thank you to Hugo for all his perseverance in exchanging a handmade frame (working with me long distance) until I was satisfied with the color combination!

Review №24

2022-05-22 23:50:32

I have keratoconus; these lenses are the most comfortable and give the best vision out of everything Ive tried (including Laserfit and Eyeprintpro). The team also work really hard and give the best care Ive had at a great price point. Thank you.

Review №25

2014-07-11 16:59:46

Ive been a patient of Dr. Leonards for over 20 years. I am always impressed each and every visit. His staff is friendly & knowledgeable. What really impresses me is the fact that every time I visit he always has new and updated equipment to better my exam.

Review №26

2020-06-26 19:25:01

I really love this Dr Leonard & staff. Always pleasant, clean office, comfortable setting even during the Pandemic .I felt safe & the atmosphere was nice. I was referred 3 yrs ago by my Bestie and never has it been over crowded or crazy.Thank you Dr Leonard & staff for such a pleasant experience over the years

Review №27

2023-04-05 15:25:48

Outstanding customer service, cordial and responsive staff, top-notch optometry provider: the vision best experience youll ever have. Misoni, Karla, Rocio and Alex are fantastic!

Review №28

2020-07-23 01:48:44

I never met the doctor but the Male staff member whose name starts with an M, couldnt remember his name was really really nice, however, one setback is that my insurance paid for my first pair of glasses and I paid for the second pair in full. When I came to pick it up, I picked up the first set and when they called me to pick up the second pair, only then I realized that with the first pair, they gave me a case thats already broken cause I was trying to switch cases and then for there second pair, when I asked for a cloth to clean the lenses like the first one, i also have to ask, they didnt have any. Its kind of frustrating that little things like this have to be overseen when it is something thats a necessity that patients will automatically ask. Thats just my take on this. May seem like not a big thing but to give a broken case and not having a simple cloth for lenses from a place supposedly a high end facility, I dont know. My glasses arent cheap either.

Review №29

2022-11-11 20:19:09

Really disappointed in the service around warranty. I bought super expensive transition lens, and somehow they are now stained and permanently transitioned. Called for help, no offer to help. This is a lab issue.

Review №30

2013-11-29 17:29:54

I recommend Dr. Leonard highly for his skill, professionalism and the staff in his office. It appears to me that he really keeps up with the modern trends - I received my eye glasses in 30 minutes after selecting lens and frames, something I have never experienced before.

Review №31

2015-01-29 18:39:50

Dr. Leonard is great. DONT GIVE THEM YOUR CELL PHONE! Even if you confirm your appointments, this office will explode your phone every 10 minutes, two days until your appointment.

Review №32

2020-11-07 07:38:48

Dr Leonard is the most experienced and most knowledgeable doctor with respect to keratoconus and rgp lens fitting. I travel from northern california for usual checkups with this office.

Review №33

2022-08-19 19:59:12

I have been a long time patient to Dr. Barry Leonards office for many years. I can rely on the doctors thorough consultation and the staffs quality customer service, and the quality and variety of products they offer.

Review №34

2017-01-02 05:32:33

Excellent customer service, friendly and very professional. I highly recommend Dr Barry Leonard I know him for a few years and I truly like his service. Thanks Dr Barry and your wonderful staff. Happy New Year

Review №35

2024-02-16 02:26:30

Awesome experience, really helpful people.

Review №36

2013-10-31 17:46:27

He is amazing. The staff is very helpul as well. Easy to get an appointment and doctor calls to follow up with an issue is pending. Thank you doctor Leonard and staff for all your help.

Review №37

2018-03-03 07:56:34

The staff is very helpful very professional been going there since 2008 they have a big variety of frames to choose from starting at $50 to $500

Review №38

2019-08-14 20:10:59

The people will take your money I just order something for 14.00 and the took 36.36 off my card and I love it because I get a email for everything rite then and there so people don’t order nothing if you do check your balance as soon as you get off the phone please if not they will ripped you off

Review №39

2022-04-27 23:12:01

Cardenas was really helpful, not to mention they have a wide variety of glasses out a majority places I have been.

Review №40

2019-08-12 12:52:41

I’ve seen Dr. Leonard several times over the years and he and his staff are always professional and can see me quickly.

Review №41

2018-07-11 17:26:59

Only sees 4 patients per day for medi-Cal so next available appointment is 3 months from now.....Also some medi-Cal they accept and some they dont whatever that means

Review №42

2018-09-22 15:20:25

The women who work there are extremely kind (: the doctor was a little rude but he’s very good at what he does so I genuinely recommend him, they’ll help you with everyone(:

Review №43

2013-11-23 20:58:23

Love this place Dr. Leonard is a great doctor and his staff is wonderful great place to get your eyes exam. Thanks Dr. Leonard and staff :)

Review №44

2018-02-10 03:31:47

Been going to doctor leonard office for the past two years, one of best eye doctor in the valley, from the moment you walk in the office they treat you like family excellent customer service, keep it up 😁😊

Review №45

2018-12-27 00:57:13

Doctor is very nice and professional!. . All of the staff is very courteous ...the office is very nice too!...I will be taking my daughter there next.

Review №46

2017-07-27 04:01:32

I had to wait one month for my eyeglasses only to find out that they screwed up the lens. So have to wait for another month again

Review №47

2015-05-26 22:13:08

Ive been a patient hete for a while and theyre always friendly and very attentive. Great service.

Review №48

2019-12-13 01:31:26

Always a friendly staff they helped me out when my glasses broke and was in and out in 10 minutes

Review №49

2018-10-04 03:23:15

He is so kind . I love this placeNice glasses

Review №50

2017-08-14 23:56:45

The best place to get your glassses and the most kind people.

Review №51

2019-12-06 23:49:54

Professional, nice people, fair and honest.Highly recommended.

Review №52

2022-03-04 23:49:28

Great service and great attitude. Thank you missony

Review №53

2017-07-26 13:36:05

Friendly, helpful, courteous, knowledgeable, the best eye doctor around!

Review №54

2018-07-24 18:58:10

Very unprofessional customer service Hispanic girl is trash

Review №55

2022-04-06 17:52:55

The day I visited this obtometrist it was very good, everything was great, all the staff were very friendly and it didnt take long to see us, thank you for being very kind.

Review №56

2022-07-14 19:47:36

It takes more than a month to give you the glasses, its uncomfortablediscomfort