Don Roberto Laundromat in Panorama City
Categories
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Laundromat
Location on the map
Panorama City, Los Angeles County, California, US
Phone: +1 818-481-6594
Site: https://don-roberto-laundromat.b...
Edit info
Site: https://don-roberto-laundromat.b...
Opening hours
- Monday:6 AM–10 PM
- Tuesday:6 AM–10 PM
- Wednesday:6 AM–10 PM
- Thursday:6 AM–10 PM
- Friday:6 AM–10 PM
- Saturday:6 AM–10 PM
- Sunday:6 AM–10 PM
Total reviews rating 4.3
199 Reviews for Don Roberto Laundromat 2024:
Review №1
2024-01-10 02:16:37The people working here are horrible especially the lady that closes if there’s an issue with the washer you’re using she gets so mad if you ask her To give you your money back. Not only that the dryers are $.39 and they suck they do not dry and they do not have hot water. How inconvenient is that!
Review №2
2023-08-15 23:55:35Really nice big laundry with tons of equipment!
Review №3
2023-03-09 20:05:36They have their own credit card system which makes it easy to buy laundry sessions. Their card is $2 and you can recharge it as much as you need. Its a lot easier than trying to drop $6 worth of quarters. They have snack machines, seats, and clean tables to fold your clothes.
Review №4
2022-10-12 05:25:50During my time coming to this Laundry facility, my experiences here have been quite positive. Any concerns or questions are often handed swiftly and cheerfully by the woman with short hair that is more than often there whenever I get my laundry done (weekly). Even when walking past the laundry mat, I am almost always greeted by this woman in such a kind way. I feel welcomed to come and do my laundry here. Its very clean and smells good there.I like that during the beginning and peak of the pandemic, they ensured that everyone wore their face masks. I totally get that it gets kinda hot and sweaty in these masks, but at the end of the day you gotta be safe, and they did their part in ensuring the safety of every customer. Even to this day we are encouraged to wear facemasks.Kids dont really like coming to do laundry, but my son is always happy and excited to come do laundry with me. There are several quarter machines and vending machines available for us to use. And even when my son is a bit too excitable the attendant (lady with short hair) never seems to mind him going a bit wild. Nevertheless, I always try to ensure that he doesnt get out of control and keeps himself distracted with the claw machine, driving game or quarter machines.Whenever I have issues with the machines, the attendant always acts swift and helpful. She is really a problem solver!Although it gets kinda humid in there during the summer time, I noticed that they now included large fans throughout the facility that help with the hot weather outside. I hope they keep them out throughout the year because they really do the trick. If it was up to me, theyd keep the AC on all year but its probably not the most energy efficient recommendation. For now, the fans will suffice.
Review №5
2024-01-02 15:50:35The washer charged me twice. I just had to pay the extra $.50 for the pre-wash and it charged me $6.5 again.
Review №6
2023-09-04 14:14:56The dryers at this location sucks. None of the dryers work. In one section out of 20 only 6 work! The clothes don’t really dry fast.
Review №7
2023-02-07 15:41:15Unfortunately the service is really bad. Before it was always clean and they provided great service but now they cut off the water on some washers and they increased the prices too. Some washers smell bad. If you ask for help they cannot resolve it for you. It is a waste of money and I won’t be coming again.
Review №8
2018-05-21 03:51:21Update :Glad to know that guy isn’t working here anymore and it’s all good now. The lady from today is very nice and helpful. Will definitely come back to wash here again. No problem with the machines today either.Previous:I’ve gone here for years but and never really had a problem, until now. The employees from before were super nice and helpful. Unfortunately they left somewhere else. This time, I left with most of my clothes wet because of their washing machine. One of the big machines left my clothes so wet that if twisted it, water literally poured out. I was too upset with the employee from the night (a young new guy) that I didn’t want to spend anymore time there. I just waited til my clothes were not dripping so I could go home. I’ve never dealt with anyone so unprofessional.
Review №9
2022-02-09 00:37:39I was looking for a new place to do the laundry and came across Don Robertos laundromat on Google. When I first got to the establishment I had no idea how the card system worked, asked a lady named Juana for help and she was so patient in explaining to me, she took the time to go to all the machines and explain the process. During my time waiting noticed that Juana was doing all the work, mopping, money exchange and customer service. Just wanted to point out what a great experience I had and put Juana in a good light because of all her hard work.
Review №10
2022-10-26 04:40:02Horrible experience. Some of the washers smelled like sewage and they closed half of the laundromat. This caused our clothes to wrinkle because we had to wait for tables to open due to how over crowded it got. It would not have been a problem if we were atleast allowed to fold our clothes on the section they had closed off.