Dine Brands Global in Glendale

Review №1

2017-06-07 17:15:32

I am the owner of a small cupcake business and received a phone on Friday from someone named Carmen Williams who works for Dine Equity Inc. She wanted cupcakes for a Monday delivery at 8am to the corporate headquarters on Brand Blvd for a birthday. I rearranged my Monday schedule to be there at 8am. She gave me a phone number to call when I arrived and she would come down and pay for them with a credit card. I phoned it went directly to voicemail. I waited a few more minutes and phoned again and it went directly to voice mail. The PBX operator was very helpful and tried to ring her desk line, no answer. I tried texting, no response, the operator kept trying her desk and anyone in her department nothing. Finally the operator located someone in her area and she came down to talk with me, but now I had 2 minutes left on my parking meter which was a block and a half away. She said I could come up and talk with someone, I said if you could take the cupcakes, I will run down and put more money in the meter and come back to speak with whoever I needed to, she replied no. I knew a parking ticket would be costly, so I told her it will be my loss. I think this is terrible, I am a small business, I am the only employee, so not paying me for an order that was placed by someone in this company is a loss for me. Not sure if this was a phony order, but people seemed to know Carmen. This does not make me want to support IHOP or Applebees in the future. The 1 star is for the PBX operator who went out of her way to help me.

Review №2

2019-12-22 01:54:49

Pancakes, Pancakes, sometimes breakfast is perfect with pancakes. Dont eat too many though, you wouldnt want diabetes...just ask Wilford Brimley.

Review №3

2020-01-23 06:45:44

Applebees is charging for condiments. Obviously the brand is desperate to generate revenue so instead of raising prices they are resorting to backend charges on the customer. What is next, rationing toilet paper in the restrooms?

Review №4

2017-11-29 01:26:32

Drove far away to come to a testing to be turned away, they did not specify that I cant come in if I was late. theres traffic at 5pm!!! I got out of work early, missed class to be left out. Total loss! wasted my time!

Review №5

2019-11-16 20:54:36

Professional & comfortable atmosphere. Employees are very kind, helpful & very knowledgeable. Recommend highly.

Review №6

2023-05-23 04:56:12

I miss the Cheetos Wings, a lot.