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Categories

  • Used car dealer
  • Car dealer

Phone: +1 510-864-1000
Site: http://diamondautoalameda.com/
Opening hours
  • Monday:10 AM–7 PM
  • Tuesday:10 AM–7 PM
  • Wednesday:10 AM–7 PM
  • Thursday:10 AM–7 PM
  • Friday:10 AM–7 PM
  • Saturday:10 AM–7 PM
  • Sunday:10 AM–6 PM
Edit info

Total reviews rating 4.9

198 Reviews for Diamond Auto Sales 2024:

Review №1

2024-06-11 17:34:05

In my recent experience with Diamond Auto Sales, their staff have been professional, personable, accommodating, and transparent with my new vehicle. From the arrival to departure, I received all the information I needed, the time I required, and the extra service of care that dealerships are not well known for. I’m satisfied with the vehicle’s condition as is, no hiccups, bait, or surprises whatsoever. If anyone asks, I’d recommend them, such nice people!

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Review №2

2024-01-26 03:16:56

I want to express my utmost satisfaction with Diamond Auto Sales for the great experience I had while purchasing my cargo van. Alex and his team guided me through the entire process, addressing all my questions and concerns with patience and expertise.Alex at Diamond Auto Sales ensured that every detail was taken care of, making the purchasing journey incredibly smooth. The quality of the cargo van they sold to me exceeded my expectations, showcasing their commitment to delivering top-notch vehicles to their customers.Not only did he offer exceptional service, but the attention to detail and transparency throughout the transaction is truly commendable. A well-deserved five-star rating. Thank you for your outstanding service and for providing a reliable vehicle that meets and surpasses all my needs. I highly recommend Diamond Auto Sales to anyone in search of a trustworthy dealership experience.

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Review №3

2024-05-22 03:22:49

Had a great experience with Alex at Diamond Auto Sales this weekend! I saw the listing online for a car I had been searching for offered at a great price! Alex was friendly from the start and very knowledgable. Everything was very transparent and up front as it related to information and questions about the vehicle. They even offered a 90 day warranty to ease any concerns. This was my first time purchasing a used car, and not going through a dealer, so I was naturally hesitant and even a little guarded, but Alex was patient and didnt pressure us throughout the process. I was also able to trade in my 13 year old car, with Alex taking care of all the logistics. One of the other benefits of purchasing through Alex was his connections to a local credit union that was able to help me get a great rate, considering my circumstances and the current state of inflation. Both he and the credit union staff worked on a Sunday to assure me that the sale was possible under the terms I was satisfied with. Great experience! Would recommend him to others and would purchase from him again (but I hopefully wont need to for many years!). Thank you Alex and the staff at Diamond Auto Sales!

Review №4

2024-02-25 00:50:34

⭐⭐⭐⭐⭐My boyfriend, stepdad and I visited Diamond Auto Sales today in search of a used Jeep, and we had a fantastic experience! We ended up driving off the lot with the exact SUV we wanted at a GREAT price. Julian and the owner, Alex, provided exceptional professional service and made the entire process FAST, smooth, and enjoyable. Their expertise and genuine care were evident from the moment we stepped on the lot. The vehicles were all in top notch condition. It’s clear that they regularly wash and detail them. If youre in the market for a used car or looking to sell your car, I highly recommend checking out Diamond Auto Sales in Alameda, California. You wont be disappointed!

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Review №5

2024-05-06 04:41:03

Absolutely thrilled with my experience at Diamond Auto Sales! From start to finish, Alex provided exceptional service, showcasing not only his expertise but also his patience and understanding. His attention to detail and willingness to go the extra mile made the car buying process a breeze. Thanks to his guidance, I drove away in my dream car feeling confident and satisfied. Highly recommend Diamond Auto Sales and Alex to anyone in search of a seamless and personalized car buying experience!

Review №6

2024-01-25 22:47:56

What a wonderful experience with Diamond Auto Sales. I finally got my dream car from them (Nissan GTR) and they couldnt have made the process any smoother. From the moment I walked in, their team was attentive and knowledgeable, guiding me through every step. I highly recommend Diamond Auto Sales for anyone looking for quality service and their dream car.

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Review №7

2024-06-25 17:45:04

I recently had the pleasure of purchasing a 2006 Honda Element from Diamond Auto Sales in Alameda, CA, and I must say, my experience was absolutely phenomenal. Alex, the owner, went above and beyond to ensure that I had the best car-buying experience possible.Not only was Alex working on Fathers Day, but he also had his sweet daughter Sophia helping him at the lot. It was heartwarming to see their dedication and commitment to their customers.I was torn between choosing an automatic or a manual transmission for my Honda Element. I don’t mind the convenience of an automatic transmission, which came with a roof rack and mats, but I really desired the thrill of driving a manual transmission. Alex came up with a brilliant solution. He suggested that my family and I go to lunch while he swapped the roof rack and the mats for me. And to top it off, he even offered a generous $1,000 discount.The level of customer service and attention to detail displayed by Alex truly exceeded my expectations. He went the extra mile to ensure that I got exactly what I wanted while providing outstanding value.In addition to the exceptional customer service and attention to detail, I should commend Diamond Auto Sales for making the paperwork process quick and painless. I have worked in the industry, and it is often not like that. Alex and his team ensured that all the necessary paperwork was handled efficiently, allowing me to get in my fun new Element asap and get home to spend time with my folks for Father’s Day, and less time dealing with administrative tasks. The smooth and hassle-free paperwork process was yet another testament to the professionalism and dedication of Diamond Auto Sales.I cannot recommend Diamond Auto Sales enough. If youre in the market for a used car, I urge you to pay them a visit. Alex will take care of you and make sure you drive away with a smile on your face. I will definitely be giving them my business again in the future, and Ill be telling everyone I know about this fantastic dealership.

Review №8

2024-05-17 15:25:32

Alex & company at Diamond Auto Sales have taken such excellent care of my elderly/high needs mother, who has been buying and selling cars with them for decades. Theyve gone above and beyond with her and have been very patient with her special and sometimes unconventional needs and requests. Shes been known to drive up and demand her tires be filled RIGHT NOW. Shes called in the middle of the night and asked for Alex to drive an hour to pick her up when her car did not start---and he was willing to stop and pick up Chinese food for her on the way home. She once had a loaner car (for free) for almost a year while waiting for a replacement part. Shes now on hospice and Alex was willing to take care of dealing with her car, for free, so her family wouldnt have to worry about anything. Alex and company value human relationships and, based on the above, Id say this is a fantastic small business to support.

Review №9

2024-04-12 10:06:43

From the moment I stepped onto the lot, I was greeted with warmth and sincerity, traits that are rare to find in the automotive world.🌎 The Owners commitment to not just selling cars, but to genuinely caring for his customers is truly commendable.🩵Throughout my entire car-buying experience, Alex went above and beyond to ensure that I found the perfect vehicle to suit my needs and preferences.💙His extensive knowledge of the automotive industry coupled with his genuine desire to help others make him an invaluable asset to anyone in search of their dream car.❤️‍🔥What truly sets Alex apart is his unwavering integrity and kindness.💚Its evident that he doesnt just see his customers as transactions, but as individuals with unique needs and circumstances.💛He takes the time to listen, understand, and provide personalized solutions that exceed expectations.Beyond the impeccable service, its clear that Alexs passion for what he does shines through in every aspect of his business.🩷The beauty of his soul reflects in the quality of the vehicles he sells and the relationships he builds with his customers.🌹If youre in the market for a car and want an experience that transcends the typical dealership encounter, look no further than Diamond Auto. With Alex at the helm, you can trust that youll not only drive away with a great car but also with a sense of gratitude for having crossed paths with such an outstanding individual.🩷I wholeheartedly recommend Diamond Auto Sales to anyone seeking unparalleled service, integrity, and genuine care.FYI: they speak Russian 😘

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Review №10

2024-05-09 02:57:16

I recently purchased a Mercedes Sprinter cargo van from Diamond Auto Sales and it was a fantastic experience from start to finish. The sales team was extremely knowledgeable and helpful in finding the perfect van for my needs. The Sprinter I chose was in excellent condition and priced very competitively, and the buying process was smooth and transparent. Since driving off the lot, the van has performed flawlessly and Im very impressed by its power, comfort and advanced safety features. I highly recommend Diamond Auto Dales to anyone in the market for a commercial vehicle - their commitment to customer satisfaction is top-notch, and they clearly take pride in the quality of their inventory.