Desai Medical Group & Behavioral Health in Redlands

Desai Medical Group & Behavioral Health image Desai Medical Group & Behavioral Health image Desai Medical Group & Behavioral Health image

Categories

  • Doctor

Phone: +1 909-966-5500
Site: https://desaimedgroup.com/co...
Opening hours
  • Monday:
  • Tuesday:
  • Wednesday:
  • Thursday:
  • Friday:
  • Saturday:
  • Sunday:
Edit info

Total reviews rating 4.1

78 Reviews for Desai Medical Group & Behavioral Health 2024:

Review №1

2024-05-14 19:05:07

I dont recommend this clinic for its unorthodox practices and lack of care for their patients. I was prescribed a medication that was not covered under my insurance, and it took time to be prescribed a replacement. I had a follow up appointment scheduled without my knowledge, and when I tried to cancel they had already charged my copay. Their notification system does not have an option to cancel through text or email, which makes it difficult to cancel within the 24 hour policy that they have instilled. When I called, they told me there was nothing they could do about refunding my money. I wont be coming back to this office due to their lack of compassion and care. Im a student and cant afford these types of mishaps that are the result of the offices negligence.

Review №2

2024-03-08 04:55:42

I love my doctor. He’s always patient and kind he’s always in a good mood. He always answers all my questions if I have any he’s always polite and never rude if I need to change any of my medication it is discussed and managed. His staff is always on top of their game and it is so much appreciated. I would recommend this doctor 100%.

Review №3

2024-03-14 18:06:45

Ive been seeing Dr. Lissaur for about 2 years now and I am so happy with his care! He is very accommodating, understanding, and takes the time to check in and shows genuine interest in whatever I am facing in life at the time of my appointment. Continued great experiences!

Review №4

2024-05-09 13:12:09

I thought I found my place/my mental health help, but no. Dr. Lissaur puts his patients on Effexor, and that’s what every other prescriber discourages because of the withdrawal symptoms. Be careful with anything you increase dosage on!!! Nice people, not good prescribers. I shared my worries, and he was admit on his patients never having a problem. Not only is this a harder drug, but he wants to taper off FAST! Not safe. Literally.

Review №5

2024-03-13 05:44:30

Dr. Lissaur from Desai Medical Group has been my psychiatrist for about a year now and Ive been on Xanax. He originally prescribed me to only 6 pills every 2 weeks because he said he didnt feel comfortable prescribing that type of medication. I understood why he was cautious and agreed to it. My dose was eventually changed to 12 pills every 4 weeks. As time went by, however, he told me he wanted to lower my dose even more, which I completely disagreed with since he was only giving me 12 pills a month; he complied. Since then, during our appointments, he usually asks me how much Xanax I have left over so as to not exceed 12 pills when he orders a refill. I always thought that was a bit much but I was always honest, respectful, and worked with him.I am now giving my review because I just received my Xanax from the pharmacy and instead of 12 pills in the bottle, there are only 7. My appointment was today and he didnt discuss lowering my dose at all, he just did it of his own accord. Now I need to call the office tomorrow in order to find out the reason for the lowered dose and whether or not I can continue receiving the agreed amount of 12 pills for 4 weeks. Not cool and not fun. I dont need that type of stress in my life, especially when considering the type of mental suffering I go through. The fact is, this incident is not only inconvenient, but extremely unprofessional and not even normal people would want this kind of doctor. I need as much consistency and normality in my life as possible because of my condition and this doctor is making it worse. I highly recommend avoiding him if youre considering Desai Medical Group.

Review №6

2024-02-08 18:53:31

TLDR: Desai Medical Group and Provider Kemerick Takang are unprofessional, inappropriate, and treating patients with misinformation. They allow providers to have personal biases that influence appointments, and don’t have resources to schedule patients with qualified professionals. They also will never reply to your emails expressing concern. Huge failures to address patient needs.I was referred here for a specific behavioral health evaluation. The first barrier came when they were using different insurance procedure codes than most practices. One receptionist incorrectly told me that I can call my insurance and get them to change the procedures codes in the referral. This is not true for any insurance policy as far as I know…After getting the referral that they needed, I rescheduled my appointment for the specific evaluation I was there for. It became clear when the provider called me by phone, no one had put the evaluation reason in the appointment description for the provider so she had no indication about what I was there for despite me actually specifically asking the receptionist to include it.Provider Kemerick Takang made me feel entirely unsafe right away when she proceeded to state outdated information and facts concerning the diagnosis I was exploring, misinformation that is so widely known it’s even practically viral on social media. Like I already knew and tried to tell reception up front, this type of evaluation could not be conducted over the phone. So she had to reschedule me for a video appointment later in the day.In the time between, I decided to research Kemerick Takang and find out what her qualifications were. I found out she has no specialization in the diagnosis I was being evaluated for, and she was a Psychiatric Nurse Practitioner, not the appropriate level of professional to conduct such an evaluation. For initial context: I was referred here by my regular Psychiatric Nurse Practitioner for an advanced evaluation beyond her specialties and the resources of the clinic.These were already red flags that were compounded by her lack of knowledge and education demonstrated upfront. I decided to keep the appointment anyway and see what we could accomplish, when I received a text with the video link in which the name of her virtual treatment room was “GOD’S WILL”.I was shocked as I had done virtual appointments many times and it was always named after the provider. I respect all faiths and religions, and in fact do value people having the option to have faith based counseling, but I did not make this appointment for any faith based reason and in fact have religious traumas so this immediately was a dealbreaker. Also, it’s highly inappropriate and unprofessional for a medical provider to overlay an appointment with their personal religious beliefs, as folks such as myself may have trauma or just be part of an entirely different religion. The appointment should be about the patient, not the provider. I told her that I was feeling very uncomfortable and would not be moving forward with our appointment.I did write to Desi Medical Group about my concerns of both Provider Kemerick Takang’s unqualified and inappropriate approaches to our appointment. No one responded so I followed up, and was told the director would respond by the end of the week. This was 3 weeks ago and I still have not received a response.Desai Medical Group seems to have some serious breakdowns in communication that cause them to fail at being attuned to patient needs, truly demonstrating a lack of concern in my case, and I would recommend finding somewhere less shoddy to have your behavioral health evaluations done.

Review №7

2024-03-19 05:02:26

Dr. Desai has been wonderful to help with my mental issues. life long problems are a real challenge. He has helped to improve my quality of mind set and emotional Stuff . Most importantly managing my Depression. A better out look and more able to live with my issues. Iam living a more consistent existence. Much thanks for working with me.

Review image Review image

Review №8

2024-02-15 05:27:07

Dr, Lissar from Desai Medical Group has prescribed medication that has given me relief from insomnia. I have had extreme issues with insomnia beginning in 1989. Nothing I was prescribed in the past, by many other doctors worked that well. Its great to get a good nights sleep!

Review №9

2024-02-06 03:03:55

Extremely kind and caring staff, Doctor Archis Desai, was very through for my appointment compassionate and professional. Im happy with him as my primary 5 stars 🌟 well deserved.

Review №10

2024-04-04 18:04:06

One of the worst office staff ive ever had to deal with. I have been overcharged for my copay not once but 3 times. I have had to call the office more that 8 times trying to reach the office manager who said she cant do refunds and will put a credit on my account to which they never do and continue to overcharge me. I have to switch doctors because of this issue so be advised to check what they charge you every month.