Deer Focus E-Bikes and Bicycle Shop in Alhambra

Review №1

2024-02-13 00:53:42

THE CUSTOMER SERVICE WAS INCREDIBLE! Lu answered all my questions (and I asked a lot) and was extremely accommodating. I highly recommend shopping here and supporting this local business. I had such a great time!

Review №2

2024-05-27 19:26:27

Patient, trustworthy, and will tell you options. Our case was a situation that required us to contact the manufacturer since its a very old bike, and they dont have parts for our particular bike. $65 to investigate your ebike issue, with a 3-5days minimum stay over needed to investigate.Friendly! Very knowledgeable! Repairs ebikes too. Will be buying my next ebike from here! Unsure how they make money though! They take credit card and cash.Apparently when starting, they were a bicycle shop 5 years ago. They quickly turned into an ebike shop due to its popularity.

Review №3

2023-05-18 23:35:30

Do not waste your time looking for bikesI don’t know where to start Lu, she is amazing very kind and genuine and extremely generous. I called her yesterday I wasn’t interested in a bicycle listed at $2100 which is already cheaper than anybody else $300 difference. Unfortunately I got in an accident so I called her saying that I couldn’t make it today. I will come back tomorrow, she didn’t worry about the deal. She was worried more about myself if I got hurt and I’m very grateful for that. I make it today to her shop. She greet me with the same question after she realize that it was me asking are you OK? I say yes I’m great thanks for asking and I cannot say enough about what she did to make me feel better she made my day she went above and beyond give me more discount and bag full of gifts and accessories.This is definitely from now on my bike shop. I’m not going anywhere else and I’m sending all my friends and family.Thanks again Lu for your extreme generosity.

Review №4

2023-10-02 19:13:24

I love this bike shop Deer Focus E-Bikes and Bicycle Shop! It’s the best bike shop here in the city if you ask me! I live 35 miles away from Deer Focus E-Bikes and Bicycle Shop Everyone is super friendly, and helpful! The services are absolutely extraordinary because they make you feel very, very welcome! Bottom line: excellent products in service with a Excellente positive atmosphere! Love my Freesky Alaska so much I had to buy my wife a Freesky Wild Cat.

Review №5

2021-12-14 16:24:20

Excellent service and prices!. They were kind enough to exchange the electric bike that I bought from them for one who fitted better what I needed and advise me on all the questions that I had. Now everyone asks where I got the bike and are surprised on how affordable it was.

Review №6

2022-06-12 00:31:19

I brought my electric bike that I had purchased 3 years ago through the Internet to the store, because it stopped working properly. They checked for everything - the obvious and the not-so-obvious reasons for the malfunction - until they figured it out. They then repaired and cleaned the bike and I couldnt be more pleased with the results as well as the very reasonable amount they charged me for their services. Would recommend this place to anyone who has an e-bike issue they need help with.

Review №7

2023-04-29 16:14:47

They are patiently help me find out the bike it works for me. Nice and friendly service. Definitely highly recommended to others. I’ll back for sure.

Review №8

2023-05-11 05:13:14

I passed by this electric bicycle shop. Excellent service and good prices. I bought a bicycle bluetooth speaker and installed it on the front of my bike. Great acoustics.

Review №9

2022-08-23 07:51:29

Over charged me on a seat and the lady working there seems real nervous so it made me want to get out quickly. Didn’t realize until I was down the street but didn’t want to go back and have to deal with the lady again.Update: went back another day with my wife and she was much friendlier. Maybe she was just stressed.

Review №10

2022-07-08 01:02:38

My experience was great. She found the problem pretty fast. She helped me through it all and even gave my some tips that I can use if the same problem occurs. If I could give this place more stars, I would.