Presentation on Map Reviews Nearby

CVS in Monterey Park

3.2 (92) 2103 S Atlantic Blvd, Monterey Park, CA 91754, United States

Location on the map

Monterey Park, Los Angeles County, California, US

Phone: +1 323-268-3524
Site: https://cvs.com/store-locato...

Opening hours

Monday:Open 24 hours
Tuesday:Open 24 hours
Wednesday:Open 24 hours
Thursday:Open 24 hours
Friday:Open 24 hours
Saturday:Open 24 hours
Sunday:Open 24 hours

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Total reviews rating 3.2

92 Reviews for CVS 2024:

Review №1

2024-06-24 21:10:01

The service and prices are affordable I always get good deals and discounts

Review №2

2023-10-02 22:26:33

Great and reliable location to get medication or last minute supplies. However, machine registers arent always reliable, and sometimes stall. When checking out, best to use debit/credit payment methods rather than cash, and in busy times, use the regular cash register, staff here are friendly and very quick.

Review №3

2023-10-11 04:59:42

In order to leave a post, I must rate one star. This is so unfair! I would leave 0 stars. However, since i do want to share my complaint about this, CVS, i will put one star. This CVS is not sensitive to peoples needs. Very unprofessional staff!I am disgusted by the staff members they have in this location, Monterey Park California. Please do not go here if you have an emergency medication you need. I am disgusted to think that an elderly person can come into an interaction with such unconsiderate staff!!! And have no solution what so ever because, yes, THEY DO NOT CARE FOR YOUR HEALTH!!!! Management or administration are not doing anything about it. Please do not send your loved ones, you care for, here!!!!

Review №4

2023-06-13 06:31:41

Tonight i was assisted by Pamela she was so helpful she was so polite, I was really impressed by her product knowledge and her confidence in product location. it was obvious to that she truly loves helping CVS customers and willingly went beyond the call of duty to help me I sincerely appreciate her effort to find products for that i had to take the time to acknowledge her. i am 72 years old and this is time first time in my the life that i wanted to take the time to compliment to commend some for their \great service\ thank you Pamela for your thoughtfulness and assistance. she has truly earned my loyalty as a CVS customer GOOD BYE WALGREENS!!!!

Review №5

2024-06-05 14:21:03

The store was very clean and every member was very professional and ready to assist with what I needed

Review №6

2019-11-04 18:44:29

Never again going to this store. Even the manager Joseph and other worker is so bad and rude. This is what make me not want to go to the CVS again. Very very bad experience and staff does not care what so ever and about 30 min and another staff took care of me Mx by far the worst. How they survive is beyond me. Bad

Review №7

2024-05-20 03:37:40

Get all our medicines here. Line always goes fast too!!

Review №8

2021-02-28 22:46:09

READ THE REVIEWS! They say it all.. I work in the medical field and have to call in RXs (pharmacy) for clients sometimes. They had me waiting for 30mins nobody ever answered to say they were at lunch or just say anything.. After I called back 30 mins later assuming they ARE in lunch tech WAN was rude! Through the whole conversation.Please choice a better pharmacy and dont waste your time. Or dont let your day get ruined by nasty people.WAN (from the pharmacy dept), clearly you are miserable in this facility. For your own sanity and YOUR CLIENTS sanity get transfered or get another job NOT INVOLVING CLIENT CARE.CVS Pharmacy do you just hire anybody??

Review №9

2023-11-25 21:20:12

I go to this cvs regularly, and the customer service is great, the manager jenny is very helpful and always nice . All the employees at this store are very helpful.

Review №10

2021-07-12 05:51:36

I visited tonight and was sorely disappointed. My local CVS pharmacy in Pasadena is no longer open 24 hrs. I had gone to an urgent care earlier around 5:40pm in the Pasadena area and had them send my prescription to the local CVS around 6:20...good thing I called to verify the prescription, only to find out that that CVS pharmacy closes at 6pm on Sundays. ☹️ Ok, no big deal. I walked back to the urgent care and had them transfer to this CVS on Atlantic. BIG MISTAKE!!!This is by far the worst CVS Ive been to...its dirty, parking is cramped, but moreover, its disorganized and poorly managed. The pharmacy is under staffed and I overheard many customers saying that they received notification that their prescription had been picked up when in fact it wasnt.As I was suffering from an intense UTI that was diagnosed earlier, I wasted 20 minutes in line only to be told that the other line is where they would handle my prescription. That line was even worse. I waited another 20 or so minutes only to be told that the insurance had already been processed at the closed CVS pharmacy and that I would have to pay out of pocket and return another day to be refunded. How inefficient! I was told to wait another 30 minutes to pick up my prescription. When I returned I was told that the prescription was on hold and hadnt been processed. What in the world? One pharmacist reprimanded the other for placing it on hold and thankfully took care of me.Yes, the staff is doing the best they can but the pharmacy is a complete, utter mess. Please do not visit and waste your time. It took me around 1.5 hours to get my prescription. Not okay, CVS.

Review №11

2023-05-17 02:34:20

Terrible I called today in morning to get my sensor . I came at 7:30, not ready the girl said 1 hour and is 8 hrs later they making me wait... she didnt even apologize. How rude keeps saying we have lots of orders we are open 24 hrs.. yes but I called 8 hrs ago !!!!! Her name is .

Review №12

2022-08-25 04:03:29

Worst service all the pharmacist are terribly unhelpful.Anytime I have a prescription filled here it’s always messed up. Definitely the last time i’ll be using this pharmacy. I’m pregnant and haven’t been able to get my medication from them for the past couple of days they keep saying it’s not in their system even though I have proof my doctor sent it there. I asked the pharmacist to look at prescription he said yes this is the correct cvs it was sent to but it’s not in the system and walked away. They just don’t care here worst staff.

Review №13

2022-01-13 02:36:32

I called to ask if an item was in stock because I am currently disabled and driving and going into the store is a very difficult task. Instead of being able to check for me (mind you it was not a COVID test but a seasonal item) and the woman on the phone said I would need to come in and shop for myself. I had a good cry because I wish it was that easy for me. Thanks.

Review №14

2021-07-16 19:22:18

I rushed in to grab 2 things thinking it would be quick. However, what I needed; Shea butter cream and other products like it were locked up. Okay, so I walk through to see if someone was near with a key. I ask one worker who says they can get the person. After waiting a bit I hear on the loud speaker “will the customer please lock their bike up outside” I was ignored entirely as this worker rushed out down the aisle yelling “who wants a free bike” then the worker proceeded to get aggressive with the elderly man about his bicycle that was tucked out of the way of people. She was raising her voice to him saying lock it on the bike rack. The entire time I was there waiting for someone to unlock the products so I can make a purchase. I just left. I looked at the iron pipe across the ground outside of cvs turned to the worker and said “he is right, this is absolutely not a bike rack. In fact this is the tripping hazard you’re ignoring customers about” I went to Walgreens and found what I needed not locked up and cheaper!

Review №15

2023-04-20 19:20:31

I dropped by at cvs today cause I had my period and didn’t bring any pads. I bought some and asked one of the sales ladies where the restroom was. She said “YOU SHOULD PAY FOR THE ITEMS FIRST…” I was in a rush and just asked her the location of the restroom and she randomly assumed I am a shoplifter ? 🤯

Review №16

2024-04-24 03:19:50

The security is so rude makes shopping uncomfortableWe

Review №17

2022-11-12 17:05:21

The phamacys staff were very friendly and professional. They were filling in prescriptions, giving flu shots, answering phones and dealing with demanding customers at 11:00 p.m. Special thanks to Victor and Allison.

Review №18

2022-04-10 17:04:50

Unsure of what the problem is with this CVS but if a paying customer comes in at 10:15PM it is possibly the worst customize service/policy imaginable to refuse them access to a bathroom. Seriously…not even key access but just to flat out refuse and they the bathrooms are “closed.” Who closes public restrooms? Very uncool.

Review №19

2024-06-30 04:22:01

The staff was very friendly and helpful

Review №20

2019-11-07 05:46:38

After hours here is crazy, it gets so busy here. I was waiting in line for about 10 mins until a real nice lady Daphne came to take over. I couldnt help but notice how much of a hard worker she is. She was working the register and the self check out on her own, it was clear that they were short staffed because poor daphne was the only one up front taking care of all the customers. When it was time to ring me up she helped me with my coupons and even helped me get a better price by explaining a coupon to me. She is so patient and sweet. She honestly deserves employee of the month.

Review №21

2016-12-30 17:19:02

I really feel bad with everyones complaints though is so true. I on the other hand have been treated excellent specially in the pharmacy dont know if its cause Im handicap everyone is patient n very nice! One main concern is that the public rest rooms are so dirty n I took the initiative to clean it a couple of times. Ooh well life is hard sometimes we dont realize what we are doing wrong when it all starts from the top MANAGEMENT to set a good example! That is my point of view I had more the 25 years in customer service. Hope my review can help others! God bless everyone

Review №22

2018-04-10 20:47:45

Worst CVS in the area! The cashier staffs are impatient and rude. No smile at all! If you try to use CVS coupons, you have no chance. They look like you owe them a million bucks. It is very dirty and messy all the time in this store. The management is suck at training staffs (managers need to be trained too), treating customers well and maintaining the store. Avoid going there, go to other CVS or Rite Aid across the street, more friendly staffs there.

Review №23

2014-06-17 05:17:39

Cvs management only cares about the bottom line. How much money can they make. Because they only care about that and not how their employees feel or how theyre being treated, the employees dont care to put any effort towards taking care of a guest. Why do we support CVS? No one should even be buying a stick of gum there let alone trust them with your personal medical information. The gap between what we expect and what we accept are ridiculous. In other words, we expect our medical care to be given by compassionate professionals who take the time to ask, listen, and understand their patients. We expect to receive this care in a reasonable amount of wait time. Basically there we expect to be cared for by people who have or want to establish a relationship with us. But at CVS, we accept a 3 hour wait time for a prescription that shouldve been ready and without insurance, to pay a cash price that is up to 10x the price as Costco Pharmacy. How can we possibly expect change when we are accept current conditions? Its not the individual workers fault, its impossible for anyone to fill the ideal role if a healthcare worker when given a workload meant for 2-3 people.

Review №24

2022-02-21 19:50:36

Picked up a few hair products on January 19th, 2022. As I was thinking of which products I wanted to buy, I see Brenda talking to one of her colleagues that was stocking the shelves. As Brenda was talking, she was pointing at me and she whispered to her colleague, “watch her.” I felt so uncomfortable. The nerve of her to insinuate that an ex-employee of CVS was stealing. I hope I never have to enter this location again.

Review №25

2018-07-24 18:48:26

The worst CVS by far. The beauty specialist or manager has poor customer service skills and no beauty knowledge at all what so ever. Shes busy touching merchandise and zoning. All she did was confuse and annoy me. The tattoed girl needs to mind her own business and the girl who went so far out of her way as to make things harder on me are all invaluable wastes of air. This store sucks.I was harassed by these imbeciles as they wasted my time in their store from the moment i walked in and upon having extra care difficulty at check out, my cashier cancelled my purchase, confiscated my cart and my products, held them in a line of four customers (i was in self check out for a reason) so i excused myself momentarily and informed my cashier i needed to step outside and gather my account info (without bombardment) and upon reentry, waiting in line(again), my cashier had failed to produce my items taking longer than my twominutes in their doorway.Needless to say, my extra rewards expires soon and i wont be returning.Oh well.

Review №26

2018-12-05 17:56:30

NEW POST:Wow, new carpet, remodeled, and service is really good. The employees are very helpful and make sure you found everything.OLD POST below:This store has the dirtiest floors to be selling drugs and hygiene products. It’s the cheapest and most stained grey carpet I have seen.We need to fix this issue.

Review №27

2022-03-05 15:23:11

This CVS is a wonderful location and the services top tier they greet you like back in the day like the place it used to be which was called savons I think and the woman at the counter is very nice with curly hair she took my passport pictures right away and had them ready for us in 5 minutes also its very clean and there is plenty of parking

Review №28

2018-08-02 20:14:10

Tonight, I had to go to this CVS to get my daughter’s medicine which was an inhaler. Ana, (in the pharmacy) I believe she saw how bad my daughter was trying to breathe she had the medicine in a few minutes. I really appreciate what she did for my daughter tonight. Thank you very much Ana!

Review №29

2018-04-06 11:34:17

Worst CVS in the area, avoid unless you need to use it because its 24hrs and other CVSs are closed. But dont expect to have what you need in stock, pharmacy here is a joke, the night pharmacist is useless, literally only words he said were, We dont have it, no trying to help in any way. Rest of the staff seemed nice enough, but the place is super dirty. If your prescription plan lets you go to other places use the 24 rite-aid across the street instead, if not find another CVS.

Review №30

2020-12-14 03:54:27

The worst experience ever wait was about 45 minutes to drop off my prescription and an hour to receive my medication. Cashier was so rude because everyone was frustrated waiting. I stead of being apologetic because there so damn lost and slow.

Review №31

2016-05-31 21:30:08

The worst pharmacy ever! 45 min on hold for the dam pharmacy? And then they dont even carry Vicodin that i needed after having knee surgery! They are slow and useless! The cvs on Bell is 100% better, faster, and they call you when your prescription is ready! This pharmacy is bull crap useless! Shut it down.

Review №32

2021-10-04 20:13:23

Chooses not to sell clean syringes to the public even though law permits them too. This puts everyone at higher risk for infectious diesease. I boycott this store because I believe in harm reduction not judge mentalism

Review №33

2024-06-27 19:06:29

Great customer service!

Review №34

2021-09-12 20:42:41

Whenever I go here I’m not here for pharmacy or anything thing of the sort the employees there are usually friendly at the times I go in I just usually get what I need usually food or drink and get a set of those colorful flowers they sell, cool thing is they aren’t that expensive and will last longer than the street flowers since they actually come with plant food and cost sometimes about half what the street vendors sell roses for.

Review №35

2023-09-19 06:14:56

CVS is the WORST. They never pickup the phone and prescriptions are never ready. Trash

Review №36

2019-08-24 08:05:46

This CVS pharmacy staff service attitude is terrible! And the waiting time So long! I feel like this is the CVS staff in Los Angeles? ! The walmart pharmacy service attitude is better than here, waiting for faster! Will not recommend pharmacy services here

Review №37

2021-11-27 12:19:31

I go there early in the morning before work. Been coming here for years. Service is good. Seem to always have what Im looking for. I like it more because its 24-7.

Review №38

2024-01-21 17:16:00

Very satisfied with cvs pharmacy

Review №39

2022-05-10 18:02:26

Workers are helpful, anything you need, go ahead and ask questions,they will help you. Great variety of stuff. This store is my go to when I need stuff and membership is pretty good deal

Review №40

2014-09-25 15:49:10

This a review solely based on the pharmacy. I recently came over with a pretty bad virus, and was in intense pain. I struggled to stand, walk and sit. My Dr prescribed me some pain medicine . The prescription was electronically sent in. I get to the pharmacy and check in at the drop off. The guy at the computer let me know that there was nothing for me. I asked him to double check, he said nope, nothing. I called my doctors office and had them send it again. Went back to the guy about 10 minutes later to verify. Still nothing (he claims). By now Im delirious with pain and frustration. He looks again, finds my prescription and proceeds to tell me my insurance wont process it cause this prescription has already been filled and billed. Im in shock, I have nothing! THEN he says, oh, I guess its already been processed. He retrieves my meds from the back. Moron. I wont be going back to that pharmacy ever.

Review №41

2014-04-23 16:22:20

Usually, a CVS like this would be perfectly adequate. Its dingy, the parking lot is terrible, and the employees are less than spectacular. However, across the street is a Rite-Aid that offers a better experience, and just a little further down the block is a Walgreens that betters both the CVS & Rite-Aid. Ive been frequenting this CVS since it was a Sav-on, Osco, and then Sav-on again, and while I may have a more critical eye than I did in my youth, this place has certainly seemed to go downhill.

Review №42

2022-11-03 06:35:48

Always open, always friendly, plenty of parking space. A great stop of the late night urgent over-the-counter medicine or the random snack cravings!

Review №43

2023-11-28 15:37:39

Amazing Customer service. They always positive and friendly

Review №44

2019-12-11 03:26:47

I have been shopping at CVS Monterey Park for about twenty five years. I have one word to describe their service and products, including the pharmacy - The descriptive word “ EXCELLENT!!! Review by: Vincent Esequiel Medina, Boyle I resident of. BOYLE HIGHTS LOS ANGELES CALIFORNIA.

Review №45

2023-10-11 04:39:44

Andy the pharmacist was really rude on the phone to my little brother that was asking questions about his coverage.

Review №46

2023-02-15 05:13:24

They have my prescriptions in stock. The pharmacy staff is very good. Thanks

Review №47

2019-01-09 05:40:01

Had a rough day and luckily met Rosie who was more than willing to help me when I arrived at the store. Such a great attitude and so helpful! Thank you!

Review №48

2022-08-11 05:09:20

All the workers in store and pharmacy always nice to me! Love that the pharmacy is open 24 hrs !

Review №49

2021-05-11 00:30:21

The female person at the pharmacy didnt help she went back to shuffle envelopes and then there was 5 people behind me about 10 minutes later and was still waiting

Review №50

2018-04-07 17:35:40

I always find everything Im looking for here. They tend to regularly stock hard to find old-school drug store products that you dont typically see in other drug stores- especially chain drug stores.

Review №51

2022-04-10 07:12:17

Worst CVS ever. Worst derive and customer experience. Don’t go there. I was very disappointed by their staff.

Review №52

2022-09-22 17:45:33

Worst CVS of all. Long time waiting for not being help. But also I think this place does not have enough pharmacist to help.

Review №53

2018-03-10 01:06:09

Pharmacy staff is impatient rude and not very helpful, I was just trying to get my daughters medication. I have enough problems as it is, they just add to the frustration

Review №54

2023-02-02 09:12:08

This store has good customer service 👍, and its nice and clean

Review №55

2016-12-02 06:23:39

Everyone here is very friendly, except an elderly Asian lady (i assume) who is very rude ! Trys demanding people as if she wanted to be an officer but failed! Like relax . . .

Review №56

2017-03-12 02:40:05

The service here sucks, theyre very slow & they dont know what theyre doing. I was in the store waiting for help for about 20 min and no one came! The staff is also very lazy & kind of rude.

Review №57

2022-03-04 02:29:24

Evening Manager stole my lottery ticket and offered me another ticket! Unprofessional attitude by management team! Truly unprofessional.

Review №58

2018-03-24 21:20:53

People please avoid paying in those machines, they are taking away peoples jobs ...this place needs more cashiers .. thats the reason they dont want to hire more workers. Help save our jobs by avoiding those machines.

Review №59

2024-05-05 00:43:49

Super service and experience!

Review №60

2016-02-16 07:52:47

CUSTOMER SERVICE SUCKS INCLUDING THE SUPPOSEDLY DOCTOR MAN HES ON THE PHONE TALKING MAKING ME WAIT A WHILE HE FILES IN THE PRESCRIPTION IN THE COMPUTER B4 THAT THE GIRL HELPING HIM INSTEAD OF ME BEEN NEXT SINCE I WAS THERE FIRST SHE LOOKS @ ME & GOES AWAY HELPS SOME OTHER GIRL WHO WAS THERE AFTER ME SMH SHE TRIES TO IGNORE ME THATS JUST WRONG I WAS THERE FIRST

Review №61

2017-02-04 22:50:18

Just like any other CVS... has the basics of what you are looking for. The only problem is getting in and out of the parking lot. Has adequate parking.

Review №62

2019-01-22 08:00:53

Customer service is great, usually shop there at night not too many people and very clean store !!

Review №63

2022-05-16 02:45:01

Worse customer service they don’t care about patient and they take for ever i Waite so long on the line

Review №64

2021-11-10 20:06:26

Its a mess in there. Lousy customer service. Snotty ladies at the pharmacy. Tacky. Im never going back there.

Review №65

2017-12-25 05:38:48

24 hour pharmacy is the only good thing. I spent a total of 3 1/2 hours waiting for medicine....

Review №66

2021-11-20 05:08:23

Pharmacy has Bad service always low staff and their inventory is incorrect its ridiculous, and a waste of time.

Review №67

2018-08-07 19:49:25

Worst customer service . The managers are worse than the cashiers .Rite Aid is across the street, go there instead . The store is severely under staffed and disorganized.

Review №68

2021-05-19 02:57:04

Horrible pharmacy! Slow with no sense of urgency! Not friendly! Overall poor customer service!

Review №69

2022-11-11 00:29:55

They are super rude and will keep you on hold for hours.

Review №70

2021-02-27 11:40:29

I love it

Review №71

2023-07-25 06:41:15

Very satisfied with CVS in Monterey Park, California

Review №72

2018-11-16 01:24:26

Store manager wouldnt help with what I was looking for and one of the employees didnt even know, told me to go find it in 20,22, 23 .... did it find what I was looking for, i wont be back !!!

Review №73

2014-06-27 08:42:15

Cvs, open 24 hrs...convenient..pretty cool prices ..staff alright ..I Guesz

Review №74

2016-01-17 06:17:58

Pharmacy doesnt pick up the phone and they are understaffed and really slow to do anything

Review №75

2018-01-05 08:18:29

Staff is consistent and friendly, always have what I need in stock.

Review №76

2017-01-22 02:54:08

Is extremely accessible and being a 24 hr pharmacy is a life saver

Review №77

2020-12-26 08:52:39

Thanks alot for this 24hours store really saved when I needed baby food in the middle of the night 👍👍

Review №78

2019-10-11 18:37:43

My go to spot staff is great very friendly.

Review №79

2016-08-11 22:29:04

The pharmacist th8s fat guy who consults is a rude and ignorant ass

Review №80

2018-10-30 01:39:23

Been coming here since I was a little kid with my sister👯🌹

Review №81

2018-06-19 12:04:47

Clean, well organized, great staff

Review №82

2017-05-23 08:06:45

I like it this used to be an old movie theater

Review №83

2022-09-06 22:31:46

Pretty great place

Review №84

2023-02-28 22:52:53

Cesar was helpful

Review №85

2018-09-03 08:23:16

Very clean store

Review №86

2019-02-03 04:24:05

Terrible service, if I could I would give zero stars. We left the hospital and went straight to the pharmacy for medication. They told me back in 15 minutes and in the end they came out and said that if my boyfriend doesnt have a California ID, they cant give us the medication. and the person who served us had a very bad attitude, the pharmacy staff are there to clean up an emergency, its better to go to another place. Very bad experience. Here you can find everything and its good, but if you need some medicine, its better not to come. I dont recommend it. They need trained and friendly staff

Review №87

2017-05-08 01:26:51

Basically something more than a pharmacy. Cookies, medicine, hair dye, facial creams, etc. Very complete and with an excellent price. I like to receive CVS advertising in my house so I know about the offers. Thank you!!!!

Review №88

2023-05-12 03:05:59

Everyone is super in Los q boy always kind everyone grace

Review №89

2016-07-01 20:15:45

I like it because it is open 24 hours

Review №90

2022-12-27 02:49:46

Very good service

Review №91

2018-02-23 02:32:03

Its okay, but the variety of things is still relatively small

Review №92

2018-01-25 05:16:50

Very clean and organized.