CSIS Insurance Services, Inc. in Newbury Park

Review №1

2023-08-22 04:26:26

If youre looking for a dedicated insurance brokerage company, CSIS Insurance Services will not disappoint. Mark and his team are professional, responsive, and look out for your best interest when finding the most competitive rates on the market. We have been with CSIS for over 10 years and there is no other team we would rather work with. Highly recommend!

Review №2

2023-09-26 19:46:25

I have been using this company for over 8 years. They used to have good customer service. They are very poor at responding to emails and phone calls now. Even after bringing it to their attention, they let my coverage lapse and still have not gotten back to me in over 3 weeks. They did something similar to me when it was time to renew my bond 6 months ago. I would not recommend them or rely on them if you need something done in a timely matter.

Review №3

2019-10-24 21:27:24

Mark and his CSIS team have been with me since the day I first went into contracting business on my own, that was 15 years ago. When last minute requests for policy changes or Additional insureds are needed his team has never failed to support us with correct documentation and coverage. Continual rate comparisons to insure we are getting the best deal as policies renew as well. Thanks CSIS. Heres to 15 more years of business!

Review №4

2019-12-13 20:19:53

I cant say enough about Mark and his team! They have been with us since opening our Roofing business and they have never lacked in any area. They go above and beyond making sure we have all the documentation required and are so fast with last-minute requests. Everyone at CSIS feels like part of our own personal team, having our back so we can focus on our jobs! Thank you Mark & team! We appreciate you!!Glenn & TraciGlenn Smith Roofing, Inc

Review №5

2023-09-23 15:45:52

Randy From CSIS insurance is exceptional this Insurance truly has an asset with Randy let me tell you best decision our business made with them every single time I call Randy for anything we need he gets on top of it immediately, and is always available for us and what we need if you’re looking for a trust worthy insurance brokerage someone you can truly rely on anytime them CSIS is the one no doubt about it and Randy has truly been the best to work with and I’m constantly calling him and he never has failed to help I’m any way he goes above and beyond.Thank you Randy CSIS sincerely Arturo & VanessaInfinite Solutions Trucking Inc.

Review №6

2018-05-14 21:28:24

Denise has assisted our company with SOOOOO many policies. Denise has been a God given angel in my life . If ever you need a commercial policy she will stay at work until 10pm to make sure she gets exactly what you need. Tammy will send you as many certificates as needed and if you’re close to cancelling they will do whatever necessary to save your policy . not to mention, they have the best rates !!!

Review №7

2021-10-08 01:42:05

Was working to get a bond to become a process server and was having a difficult time with other places I tried out. I am more than grateful to have been assisted by Kari. She was extremely professional, had a great attitude and answered all of my questions with no issues at all. 10/10 service!

Review №8

2018-05-18 16:50:35

Upon opening my business 2008, i had gone with whatever i found online with what i thought was the best deal. a year and change later, i needed my insurance to cover a specific need. well, it didnt. and that wasnt it. it didnt cover a damn thing. NO MORE ONLINE. i need hands on person to person. thats when i met Kari at CSIS Insurance (guess who was lucky on that one). after crying and crying and more crying, she FINALLY told me to send her what i needed for coverage by the clients (UCLA) and the previous insurance binder.she confirmed it. although it was a cheap insurance policy, it had bare minimum coverage and a LOT of exclusions.she went through it and told me to go back to the broker (ROCK 10 Insurance) to make certain and to requote me on what i should have versus what i think i need.no sales pitch. swear to God, she knew i was gonna get pummeled with a high rate and by non-rated companies. (Kari explained that, too).i never looked back. kari gave me a quote, and we have been her client for almost 10 years.now, on to the staff...but first, a disclaimermy opinion below is mine and mine alone and in no way does it mean anything of value to any person living, deceased, especially myself. any resemblance to the author of this review and myself is purely coincidental and unintentional.the staff, adorable, when youre in a pinch, they make it all better. you need an endorsement, BAM!!! you got it. need to make a payment but dont carry around your policy with account number and telephone number to make the payment.. BADA BING!!!! they got you. especially, when you are late and about to get cancelled because you wait and wait and wait until another day... BADA BOOM!!! you have emails reminding you... like your very own nagging wife or whinig husband to remind you how you dont need them but really, you do, because with out them them, you would feel empty inside.they complete me.

Review №9

2018-02-26 21:20:13

Excellent service!!! I called Denise at 430 PM PST, needing $225,000 in garage keepers insurance ASAP and she had me set up and covered in about 20 min. Couldnt be happier!!!

Review №10

2020-10-16 18:49:10

Wish I would have dealt with them. Thought I was leaving a review for another agency not connected with them, Sorry about that. But the response in 1 minute was what I wish I had.