Presentation on Map Reviews Nearby

Crunch Fitness - Citrus Heights in Citrus Heights

4.5 (199) 6124 San Juan Ave, Citrus Heights, CA 95610, United States

Categories

Gym
Fitness center
Personal trainer
Physical fitness program

Location on the map

Citrus Heights, Sacramento County, California, US

Phone: +1 916-936-6500
Site: https://crunch.com/locations...

Opening hours

Monday:5 AM–11 PM
Tuesday:5 AM–11 PM
Wednesday:5 AM–11 PM
Thursday:5 AM–11 PM
Friday:5 AM–10 PM
Saturday:8 AM–7 PM
Sunday:8 AM–7 PM

Edit info

Total reviews rating 4.5

199 Reviews for Crunch Fitness - Citrus Heights 2024:

Review №1

2024-03-26 15:43:51

This review is 9 years in the making. I remember when this particular Crunch location was first being built out in 2015. My parents and I were some of the first members to sign up. Two things have remained consistent in that time: the customer service is top notch and the equipment is cleaned and maintained very well. The front desk associates are always friendly and welcoming and the wide array of machines is suitable for just about every workout you can imagine.My personal trainer, Samuel Clements, has been absolutely incredible. In just 5 short months, Sam has motivated me to lose weight and gain muscle. I started out ashamed of my weight and self image, but now I look forward to taking my measurements at the end of every month and seeing the progression. He is extremely knowledgeable when it comes to physiology and always seems to know which exercises are best for improving flexibility and stability. Most importantly, he is extremely attentive to my injuries and is quick to switch out exercises if they exacerbate my sciatica. As of today, I am down 19 pounds and my overall mood and energy has DRASTICALLY increased. I cannot thank Sam enough and would highly recommend him to anyone trying to achieve their fitness goals!

Review №2

2024-04-25 05:32:20

Got a chance to visit this gym again with my mother. I was here about a year ago, but something felt different this time. The staff was wonderful and they were very helpful in getting me quickly acclimated to the facility. Took a tour of the gym with the guy working at the desk. He asked about our goals and what kept us from exercising regularly. Both my mother and I have specialty health issues, that even doctors skate around, but I was amazed at the knowledge he had on how to help us out. My biggest surprise is when I found out he wasnt even one of the training staff. Most gyms just want to pressure sell you a membership or service, this one made me want to buy it. Once we get my mothers medical clearance we are coming to this gym!

Review №3

2024-03-05 05:51:21

I’ve been going to this gym for the last two months. I’ve never been apart of gyms before this one, and I gotta say I love this gym. They have night classes that fit my schedule. I love the Mondays 7pm class with Sam. I always get a great burn feeling in his class. Then on Tuesday’s at 7pm class for the arms, she’s also amazing. (Sorry I’m bad with names) then I work with my personal trainer Alex and she’s very knowledgeable and helps me learn the machines so it’s not so overwhelming for me to exercise. Please don’t change anything about the classes and people you have. They are an amazing group of people and the only reason why I started to go to the gym was for the group classes. If it wasn’t for the classes I prob wouldn’t even go. :) also there is Caitlyn :) she’s very high energy and I’m gonna start going to her yoga classes Sunday Mornings! Thanks for all the hard work and keep up the great job. :)

Review №4

2024-05-14 13:30:32

Crunch Fitness is a fantastic place to work out, offering a variety of amenities and equipment. However, the downside is the lack of hygiene etiquette among some customers who fail to wipe down equipment after use. Its disappointing that the staff doesnt address this issue, which can detract from the overall experience.

Review №5

2024-03-01 15:54:55

I am enjoying my new journey at Crunch Fitness Citrus Heights. I decided to start my journey with a personal trainer and was paired with Caitlyn. She is a great trainer who is invested in realistic results and doesn’t sugar coat the truth, but still makes you feel confident and comfortable to get uncomfortable. She is kind to everyone in the gym and as long as she’s not with her client she’s making sure other members are having a good experience. Her classes are great also!

Review №6

2024-03-06 00:47:21

I was really worried about starting the gym. Caitlyn has been a huge motivator in this area. She has been amazing pushes me and I now look forward to coming in to the gym. Weather its classes or personal training she has been an inspiration. If you are at all hesitant to go in DONT this is gym for you and the people!

Review №7

2024-03-09 21:08:08

This gym has everything I need and its affordable. Ive been training with Caitlyn and shes great. She pushes me in way that is challenging but manageable and I leave feeling confident.

Review №8

2024-02-28 04:56:25

Crunch has a new Zumba instructor on Tuesdays 6p, Jeremy. I took his class and it was sooooo much fun. I had a great workout!!!. Jeremy is fun, high energy and shows he loves what he does. I am hoping crunch will add Jeremy to more evening classes. I will definitely be there! You must try his class, trust me you will be hooked.

Review №9

2024-02-16 16:50:40

This is a fraudulent company. If you cancel your membership, they will renew your membership and charge you again months down the road. I tried to block the charges with my bank, but they have changed the transaction name 3 times. This latest time, instead of the $13 a month, I was charged $60 for some unknown reason. This company needs to be shut down, have a class action lawsuit filed against them, and the ceo arrested. I am not the only person this has happened to either. Theyve had a lawsuit filed against them in Pennsylvania. I shouldnt have to cancel my card to cancel a gym membership.DO NOT GIVE THEM ANY CARD INFOIm also aware this isnt necessarily this locations issue, and its just how the company operates. The owner of this location may have good intentions. If thats the case, then get out of contract with crunch and open your own gym and stop allowing crunch to do this to people.

Review №10

2024-04-14 21:22:17

Showers dont work!! 3 showers Womens locker room and only one worked all the lights were out several machines were broken or not functioning properly. Having to take an ice cold shower because you have no hot water for whatever reason and you know about it youre knowingly know you have no hot water for the showers having to take an ice cold shower after a workout was EXTREMELY uncomfortable.. I dont know if they need a new maintenance guy or what but several things are broken there, wont be returning.

Review №11

2023-12-29 15:55:31

I went yesterday to meet trainer Aaron for my Crunch Kickoff. I was nervous going in because of my weight and not have worked out on a regular basis in a while. Aaron made me feel right at home, welcomed and gave me a lot of insight into where i am at physically and overall health. He was very helpful in proper technique as well and made things fun… I have never gone into a gym and felt so excited and waiting for the next day to come back til I came here to Crunch Fitness… Aaron you rock and you definitely made a good impression of the gym, very knowledgeable not just throwing jargon out to sell me on things, you knew what you were talking about, I had a blast! Thank you and I will be back and rock this year!

Review №12

2024-03-08 01:18:55

Ive been going to Crunch for nearly a year now and have been so happy with the results! During that time I have worked with two personal trainers, Amira and Caitlyn, who have taught me so much and pushed me to meet my goals. I couldnt have done it without their expertise!

Review №13

2024-04-27 12:15:33

I asked to close my account over a year ago. My card doesnt even work to get me in there and after a year they are now trying to give me monthly charges to a gym which I dont even have access to. They keep gaslighting me with just come to the location and sign and we will close your account. It should have been done as a courtesy already. This is predatory capitalism. After remaining at this gym I have more to say, several machines have defective cables, the staff almost never greet you & they dont even open until 8 AM on Saturday. This place is Ghetttto.

Review №14

2023-03-17 17:30:23

I’ve been going to this crunch for a couple months now and this is my first time ever working with a personal trainer! I work with Alexis and I absolutely love her. She pushes me while still allowing me to take the brakes I need. She’s also so sweet and supportive! She’s extremely knowledgeable as well when it comes to anything fitness. She’s really helped me correct my form so I can receive the max benefits of the workout and has also introduced me to new workouts that I have never done before. I love working with Alexis! If you’re planning on coming to crunch in citrus heights and working with a PT I highly recommend working with Alexis!

Review №15

2024-02-06 02:07:51

Nice place. Unfortunately they do nothing to enforce rules or etiquette.-Re-rackind weights-Wiping of equipmentSitting on your phone while others are waiting.

Review №16

2023-03-21 17:21:42

Crunch Citrus Heights has been my gym home for years, and it’s the only place I don’t get gym anxiety! I love the people there, it’s a very positive and supportive environment and doesn’t feel like a meat market (like most gyms). Management is awesome and on top of things, and we love being greeted by Aaliyah on our morning workouts! She’s always so upbeat and positive, and remembers so much about everyone, even our energy drink preference! Honestly, pretty much everyone who works there is great, you can’t go wrong!

Review №17

2023-03-30 23:50:18

Love this gym! The staff are all very kind and encouraging, and it feels like a very welcoming and supportive environment to workout in. One of the trainers named Ethan is one of the best! He makes sure to train each client on what they specifically need and focuses all his attention on them. He pushes you to your full potential and makes you work your butt off, which is always worth it. I recommend this gym to anyone searching for a new gym, give it a try!

Review №18

2023-03-10 07:36:52

I really like the environment of this gym, everyone from regular people who come there to workout to staff members are all very cool people, respectful and fun to work with. Melika, one of the staff members at the front desk, is one of the people who I mostly see and talk to, and I have to say that she is THE BEST. Shes always there to answer your questions with patience and kindness. Shes a very funny person and definitely plays a big role in making the gym environment friendly and warm.

Review №19

2023-03-23 04:08:12

Love this gym!!! Have been going there for years and never had a bad experience. They just remodeled and it looks amazing. I’ve also done classes with Alexis and they were great. Her energy was SO fun and it made working out less of a chore. I was definitely sore the next day.

Review №20

2024-04-25 03:53:42

Not my gym but had to be in the area for sometime so I got to visit ..staff very friendly..however..theres a garden center next door and it was obvious a cart had gone by my car and left a nasty scratch..

Review №21

2023-03-24 12:26:30

I enjoy coming to this Crunch before work. It is one of the best in the greater Sacramento area. The environment and equipment will leave a good impression in you. My highlight employee is Aaliyah, who always greet you with a smile and can help you if an issue arises. If you are looking for a new gym this is definitely worth checking out.

Review №22

2023-03-09 04:04:45

Love this gym! The general manager is super friendly and helpful, and Ethan is the best trainer I’ve ever had. He is really good at personalizing workouts to your specific needs and body type, and making sure the workouts he gives you are ones that you will be able to do long-term well after you’re done training with him. I can’t recommend Ethan as a trainer, or this gym, enough!

Review №23

2023-12-24 13:26:44

To the girl at the front desk who told me you opened at 4 am on Christmas eve... Its 530 and youre definitely not open still. Thanks for your expert advice, you really care about your customers.

Review №24

2023-03-31 23:51:01

Crunch Citrus Heights has been my go-to gym for years. It has everything you need as far as equipment, and the staff is amazing and always helpful. They do a great job in keeping the gym clean, well stocked and the equipment in working order. I can always count on a warm welcome and smile from Alicia, and appreciate that she has taken the time to get to know clients. For example, she knows I like to use the hydro massage bed post workout and always has it ready to go for me even before asking to use it. Its small gestures like these that sets this gym apart from other. Thanks Crunch Fam!

Review №25

2023-03-13 19:15:13

Crunch this last year has felt like a second home to me. The staff in general is always pretty welcoming. I wanted to try out personal training with my membership and I was skeptical at first since I had an interesting first session but then I got to meet a personal trainer named Ethan and he was so kind and made me feel so comfortable in the gym working out. He was very knowledgeable and also worked with my changing work schedule to always make sure there was time for personal training. Highly Recommend Ethan if you are looking for a personal trainer!

Review №26

2023-03-30 03:54:07

Love this crunch. Everything looks new and well kept including all the machines and weights. There isnt too many people in the early morning, so you guarantee to get any machines or squat racks you want. The front desk girl, Aaliyah, makes my morning!! She is super nice, super helpful, and always greet you hello and goodbye. Thanks for making my morning every Tues and Thurs, Aaliyah!

Review №27

2023-03-27 05:28:20

This crunch location is awesome! Not to mention the staff! The days I like to start my day with a early morning workout Aaliyah is always so welcoming and kind! She answers any questions and concerns and makes sure to say bye on the way out! It’s nice to walk into a gym and feel acknowledged by staff, it’s a great start to my day! :)

Review №28

2023-03-23 15:16:50

Crunch is the perfect gym with all the equipment you would need for half the price. The staff is very friendly especially Aaliyah who is always smiling and welcoming upon entering the building. I would recommend this gym to anyone who wants to get in shape and feeling welcomed while doing so.

Review №29

2023-03-23 16:34:47

I’ve always enjoyed this gym over the last 4 years, but after the remodel it’s only gotten better! Super friendly staff including Aaliyah who constantly goes out of her way to talk to me and make me feel welcome and a part of the gym culture. Long time member and even a past employee, and I plan to stick around for a long time

Review №30

2023-03-31 23:38:47

Going to the gym can be a very nerve wracking experience for me especially because i’ve tried out other gyms and not feeling all to welcome or them being very pushy about joining without giving me a run down of the gym and how there programs work. Crunch is amazing and had a very welcoming staff, Alicia helped me and walked me through crunch and how it all works! i felt very welcome from start to finish! 10/10 recommend

Review №31

2023-03-22 13:16:45

I have been loving this Crunch, it’s always so clean, not just the equipment but the surrounding areas as well. Almost every morning we go in Aaliyah is there to greet us with a smile and an energetic good morning! Been enjoying our new routine :)

Review №32

2023-03-10 03:24:45

I’ve been coming to crunch for the past year now and I have nothing but amazing things to say about this gym. They have an amazing community, great facility, and most importantly, they have an awesome staff! Every time I come, I am always greeted with a warm “welcome in!” by everyone at the front. This space feels almost like home! A Special shoutout to Jose ! Nothing but amazing things to say about him. He’s my go-to guy whenever I have any questions about my membership or anything fitness related. Very knowledgeable young man! I will continue to come here as well as recommend this gym to anyone in the area.

Review №33

2023-03-09 04:03:09

I really enjoyed this gym, what made me want to come to the classes was the trainer Alexis. She is crazy supportive and makes you feel so comfortable! Also taught me so much about different protein powders. Highly recommend her classes! She is so fun 🤩

Review №34

2023-03-29 18:31:00

Love Crunch Fitness Citrus Heights! The environment is so welcoming, there is always equipment available, or a short wait. I love working with their personal training staff. Alexis is the best!!! She is very knowledgeable, and works with you to get the best results.

Review №35

2023-03-21 12:30:28

I love this crunch defiantly my favorite gym I’ve been to. Especially Aaliyah who helped me sign up and seeing her positivity everyday she is always so nice and helpful and motivating. Defiantly my favorite employee that works here she is great!

Review №36

2023-03-17 05:23:10

Great gym as a whole! Gotta point out 2 people tho:Ethan is a phenomenal trainer. Motivated me to keep showing up and set me on track for the goals I wanted/needed. He deserves all the support he can get!Kamari is a W guy. I came in during a busy time but he had all the joy in the world. Not only that but he kept the turf area tidy and always set for the next person. I guarantee your day will brighten with this dude in the perimeter. :)))

Review №37

2023-03-22 13:30:13

The staff are excellent!Aaliyah specifically is very welcoming and kind!I couldn’t make it for a couple of months because I was sick and, since coming back, she’s asked me how I’m feeling every time I walk in.Definitely makes you feel like you’re part of a community! :)

Review №38

2023-03-30 23:42:14

I just started up back at the gym. This place is very friendly. I love the package price i chose that fits me best. Alexis is one of Trainers she is amazing. She is very patient very friendly. Im not one to travel far i do to work out at Crunch Fitness :)

Review №39

2023-03-21 23:06:42

Ive been going here for some time. This gym has clean facilities and a great variety of equipment. The staff is super friendly and helpful. Even on early mornings, Aaliyah greets members with a smile and warm welcome.

Review №40

2023-03-21 00:58:15

I really enjoy going to Crunch Fitness knowing that I will be greeted by one of the most friendliest and kind staff member, Aaliyah. She always takes time to check how I’m doing. She’s always in a good mood and makes sure to greet every member with a warm beautiful smile! :)

Review №41

2023-03-23 04:57:01

Crunch is a nice gym with great employees! Aaliyah always greets you with a smile and is very helpful. If you’re looking for some motivation see Alexis. She can help anyone reach their personal fitness goals.🏋️

Review №42

2023-03-21 00:45:54

All I have to say is that I can count on Aaliyah to make my whole morning when she greets me at the desk with her beautiful and friendly smile. She is the most pleasant and hard working young lady I’ve ever met! I look forward to seeing her kind face every morning!

Review №43

2023-03-26 20:32:28

Great gym! I been there about a year, and theyve got all the equipment I need. The personal trainers have been extremely helpful for me, setting and hitting my goals. Learned a ton. I personally recommend Ethan if you can get him.

Review №44

2023-03-09 03:31:26

I trained with my personal trainer Alexis at this facility. The facility is clean with plenty of storage lockers. Alexis was great teaching us the correct forms, and the post-workout stretches. Would recommend this place and the trainer Alexis for anyone looking forward to their fitness journey.

Review №45

2023-03-09 05:02:22

The staff here always makes the environment warm and welcoming, especially Melika. She is an amazing employee at Crunch and is very sweet. When I walk through the doors she always greets me and my friend. One of the best employees there!

Review №46

2021-11-06 00:22:25

My adult son with intellectual disabilities goes here. He works on weights. The facilities are always clean, disinfected and well maintained. The staff is great always treating my son with respect and integrity. Pleasant, personable, professional are words I use to describe them. The manager is great. We had a bank glitch and Aubrey helped us resolve it in a way that was friendly, professional and quick. I recommend this gym for many reasons. Try it! Youll like it!

Review №47

2023-03-14 05:04:21

Alexis, Michael and Dom are the best trainers here, highly recommend! 10/10 gym community, 10/10 customer serviceEdited (3/9/23): Also Collin, Jared, Jose, and Aubrey are all great at the front desk and make everyone feel super welcome and included. They are the best

Review №48

2023-03-24 13:57:27

It’s a commercial gym, but overall a wonderful experience. Good, functional machines, wide range of dumbbells & cardio machines. Aaliyah in particular, who is often at the front desk in the morning is such a wonderful ray of light. Always greeting gym go’ers & has a contagious smile on her face. Overall, would definitely recommend this gym & location.

Review №49

2023-03-25 02:57:38

Everytime I think about going to this gym I know its going to be a great experience. From check in to check out with assistance from the Melika and the crew theyve been there to answer any question or help with whatever I need. The equipment is clean and functioning smoothly. Yoga, sauna and recovery rooms are always clean. Freeway weight and hit zone are always organized. Couldnt ask for a better facility and staff.

Review №50

2023-03-21 15:58:12

Great gym, been coming here for years. I bounced around alot but this gym has all the equipment that I need and has good selection of free weights. Great staff, Aaliyah at the front desk is friendly and always greets you coming in. Great environment overall

Review №51

2023-03-21 14:53:40

Aaliyah is amazing and always has the biggest smile on her face when you walk in the door!! She makes the morning that much better to start your workout!! Love the gym and the support from the staff!!

Review №52

2023-03-23 16:24:23

Ethan is incredible. A great guy to chat with and get to know. He knows what hes doing and what hes talking about. I worked with him for quite some time and it was a great and comfortable experience the whole way through. And now I have the motivation, and moral to reach my goals on my own. Much appreciated

Review №53

2023-03-23 05:03:39

I joined Crunch Fitness a year ago at the Citrus Height location and I would highly recommend joining. The staff are friendly and welcoming when you arrive. Aaliyah who works on reception brings great energy, even at 5:15am when I arrive. I attend several classes the gym has to offer. To name a couple that I felt have been beneficial. Alex R, who recently started at the gym, and runs several classes in the morning in the week. I definitely feel I have a good work out when I attend her classes, you understand what muscels your working out and she will help correct for form when incorrect. Beth and Summer are a couple Zumba teachers at the gym. I always leave in a better mood then when I started. Both have alot of energy, great dance moves and good music choice.

Review №54

2023-03-17 05:29:05

OMG! Melika is was the most helpful rep i have worked with. She is so chill she didnt push me to do anything and actually give me very good advice between the differences from here and my previous gym Family fitness. Make sure to go on Wednesdays for your signup day to be able to work with her!The gym is great, clean and most people are very friendly, i wished they would stay open a bit longer specially over the weekends.

Review №55

2022-08-06 21:13:04

Dropped in to workout while visiting family in town, been looking for a gym in the area to go to when on these visits and I was really impressed!!! The individual at the front desk, Alicia was very nice and welcoming and let me tour before getting a day pass. It’s also very clean and they have a cool CrossFit area right at the front!! Will definitely be back!! :)

Review №56

2023-04-01 00:46:25

I absolutely loved this gym! I was out of town for a business meeting and I needed somewhere to throw in a quick workout! Alicia was super helpful & sweet. She gave me a brief tour around the gym and answered any questions I had!! Will be coming back in the future :)

Review №57

2023-03-10 23:50:58

I love crunch and have been going there for about a year now. They have tons to offer and I always feel welcomed. Along with that the staff is always very friendly and helpful, especially Jose. He is always smiling and happy to help no matter the problem. Favorite staff member there!!

Review №58

2023-03-29 19:59:41

Great gym, always able to find an open treadmill or elliptical. Friendly staff. I have had 3 sessions with Alexis and they have been great. Get a way better workout than by myself and has me do exercises that I wouldnt normally do myself.

Review №59

2023-03-09 02:06:54

My experience here has been solid! Thanks to a great staff and an epic trainer in Alexis! I always feel encouraged and stronger when I leave and happier that I came. Welcoming and well kept - love Crunch Citrus Heights!

Review №60

2023-04-01 05:21:29

Great gym and awesome staff. Specifically, Aaliyah who has been such a positive light every time Ive come in, very happy and welcoming! Makes it alot easier when I dont always want to do my workout, haha

Review №61

2023-03-26 20:52:59

I signed up with a person trainer, Ethan Leung, and gave him my goals. He did an awesome job setting up a workout plan and had me hit multiple muscle groups I never thought were as important. Final results were three months later my legs, back, shoulders and arms were stronger and better sculpted. He helped push me beyond my limits in order to get the results I desired and then some.

Review №62

2023-03-22 15:18:04

Just moved to the area and love coming to this gym! Aaliyah is always there to greet us at the front desk with the biggest smile and amazing energy. 10/10 recommend this gym and their staff

Review №63

2023-03-22 15:34:39

Moved crunch buildings about two months ago due to moving to the area and man it’s great! Clean and never busy (usually). Aaliyah is always so welcoming at the front. Always a smile on her face!

Review №64

2023-03-23 16:35:07

This is a perfect daily gym for me. The hours are great and the equipment is in excellent condition. Aayilah has some great customer service and it’s nice to be greeted with a smile and positive energy to start my day.

Review №65

2023-03-23 15:03:27

This has been a great experience when I come in Aaliyah always has a smile on her face and a great attitude! Alex has also been amazing she’s a great instructor I have fun doing classes with her!

Review №66

2023-03-15 23:26:44

Crunch Fitness is the right Gym for me. I have been a member for over a year now and i am absolutely pleased with Crunch.The staff members are Proffesional and courteous. I also have signed up for a Personal Trainer, Ethan Leung is my Personal Trainer and he is Fantastic. He is knowledgeable and knows his craft. We have been training for about 8 months, when i first started going i was 220lbs with a beer belly and no muscle, I am now 195lbs (closer to my nominal weight) with muscle now and i am closer to the physique that i want and deserve. I have way more confidence in how i look, dress and appear. It feels great to put in hard work and let the results show. Special thank you to Crunch Fitness Trainer Ethan Leung for helping me push to reach my Goals and achieve my gains!!!!

Review №67

2023-03-16 03:33:13

Only reason I gave 4 star is because Melika is very welcoming, she always has a smile on her face, and her customer service is what a front desk person at a gym should be. For the first time in all the years Ive been going to Crunch, Ive never tried that hydro massage and she convinced me to try it and I cant belive what Ive been missing out on all this time.

Review №68

2023-03-23 12:51:25

We love this location. We show up at 5am most mornings & Aaliyah at the front is amazing! She is always so energetic & friendly even though it’s so early. Thank you, Aaliyah!

Review №69

2023-03-21 12:54:50

Love this Gym! Aaliyah at the front desk always greets me with a cheerful smile ( and remembers my name) and is helpful with Gym issues...I look forward to going to Crunch to start my day!

Review №70

2023-03-23 17:15:09

This is the perfect gym to get the job done! They have everything you need to get in and get a good workout. 3 days a week I come in at 5:30 am which is hardly ever easy, but I am always greeted with Aaliyah sweet friendly face. Thats a hard time to be bubbly and friendly, but she never disappoints! Those 3 days of 5:30 AM classes never disappoint with Alex! I NEVER regret coming in for her classes. She pushes, makes sure you are doing the exercises correctly, shes energetic, personal able and the workouts are are affective! Im always a little achy and I mean that in a good way! Summers Thursday Zumba never disappoints! The music is very dynamic, shes got great energy and the cardio is on point. My eyeballs sweat! Bethanys Tuesday Zumba is a perfect way to start out the week. Her music is fun, her spirit is kind, the cardio is fun, and she is so welcoming. Her daily teaching job definitely incorporates in her Zumba teaching. Im a life Cruncher!

Review №71

2023-03-23 14:10:48

Aaliyah is amazing at the front desk! Every time we come in and she is working she is so awesome at welcoming us and making us feel like friends ! This location is so convenient for us since it’s close to work and it has all the equipment we need

Review №72

2023-03-30 04:47:56

I have been coming to Crunch for over 3 years now. I really love the equipment here. One of the personal trainers (Alexis) is so very kind and really knows her stuff. It’s nice to see someone passionate about what they do.

Review №73

2023-03-10 19:50:27

Melikas exceptional customer service skills left a lasting impression on me. Her friendliness and approachability made me feel comfortable right away, and her willingness to take the time to understand my fitness goals and offer personalized advice was truly impressive. During the tour of the gym, Melika showed me some new exercises that I had never tried before and gave me tips on how to use some of the equipment more effectively. She also provided me with information about the gyms various classes and programs, which was extremely helpful. Melika professionalism and competence were evident throughout my visit. She handled all of my inquiries with ease and efficiency, and her enthusiasm for her job was contagious. It was clear that she takes pride in her work and genuinely cares about helping her customers succeed. Overall, I would highly recommend Melika to anyone who is looking for exceptional customer service at the gym. Her warm and welcoming personality, combined with her knowledge and expertise, make her a true asset to the gyms front desk team. I cant thank her enough for making my gym experience so enjoyable!

Review №74

2023-03-11 23:07:20

Melika, Megan, Jared are 3 of the best employees Crunch has got. Always friendly & attentive. Customer service is one reason I havent switched gyms.

Review №75

2023-03-21 14:16:22

This facility is good for a commercial gym, the staff is always so welcoming in the AMs! And thank you Aaliyah for checking to make sure my key card worked and always making me feel welcomed!😊

Review №76

2023-03-09 03:47:22

Alexis Disbrow is an experienced and innovative trainer. I have some small mobility issues, and she careful to not push me past my limits. She is also eager to challenge me to work harder! I’ve improved a lot working with Alexis.

Review №77

2023-03-26 15:54:33

Great gym experience always good vibes and the staff is amazing especially Aaliyah! Shes just awesome and always makes us feel welcome! 💗💪🏻

Review №78

2024-04-04 04:10:55

Mens showers are always cold and theyre never clean for some odd reason.

Review №79

2023-03-27 19:27:01

Excellent gym, solid free weights and good machines. Front desk staff are great in the early morning, Aaliyah is great, and before her Alex, she was awesome.

Review №80

2023-03-09 05:07:06

This is where I come with big dreams to get so jacked I can no longer comb my own hair. Never overcrowded and has everything you need to attain your final form. Super friendly staff too with a special shout out to Melika!

Review №81

2019-10-04 15:51:19

Everything is clean and I love the staff! They’re sweet, funny and friendly. (Even the showers! I use them before work in the morning after a workout and they’re not bad at all). I recently upgraded my membership and purchased the 3 months of personal training. The personal trainer is great she is dedicated and makes sure I stay hydrated and keeps pushing me to do better/have better form. I like all of the amenities without the price of the other gyms that way over charge. I used to really hate the gym but this place has me coming back everyday cause it’s cheap, clean and fun lol I never thought I’d be writing such a good review! 😂😂

Review №82

2023-03-09 02:49:22

Great gym with clean facilities. I am highly satisfied with my personal trainer Alexis for her tailored training sessions, attention to details on my form, and flexibility in the schedule to fit my needs!

Review №83

2023-03-21 12:42:41

Edit: updated review 2023 - Aaliyah is one of, if not, the most pleasant rep at the gym. She is always so cheerful, even at 5am!The below review remains as is.Its just as good as 24hr fitness. Possibly even better than the one in citrus heights and carmichael. The month to month cost is only $15 and theres a year $40 service fee. WAY CHEAPER and BETTER than 24 hour fitnesss value.

Review №84

2023-03-25 01:40:37

Aubri and José are absolutely fantastic humans. They’re extremely knowledgeable and provide excellent customer service. They are very quick on their feet and ready to tackle a problem and find a solution. I wish I lived here so I could be in their presence more.

Review №85

2023-03-14 00:46:11

Alexis is a fantastic trainer. She is very personable with you and she finds your weaknesses and strengths and gives a good workout. Totally recommend her.

Review №86

2023-02-13 17:05:46

I would have given Crunch Fitness in Citrus Heights a 5 star review but after going there for over a year and deciding to make an appointment with one of the trainers just to answer a few simple questions regarding my workout routine and then being stood up by him….??? Ya he saw me sitting there waiting, looked at me as he walked by and then had one of the young staff members come over and tell me that he had a meeting while he went back playing on his computer? What the? A meeting? My donkeys tail..!!! Very unprofessional. I felt very discriminated against! Needless to say I canceled my membership and I’ll stick with another gym!

Review №87

2023-03-10 20:43:49

Alexis is one of the trainers there and she’s super motivating, fun to workout with, and will gladly show you how things are done when you workout with her. 10/10 do recommend!

Review №88

2023-03-09 04:24:59

Alexis who is one of the fitness Trainers invited me to participate in her group training. She is Always motivating and fun to workout with! Highly recommend!

Review №89

2016-02-24 13:13:19

Great environment. Great price. The staff is always nice. It doesnt get too crowded. Easy to sign up and easy to cancel.The only downside to this gym is the lack of squat racks. There is only 1 open squat rack. It gets really frustrating when someone decides to do curls, shrugs, or generally takes a long time doing squats on the only rack. I wish people were more open to the concept of working in with each other.I have been to the 2 other Crunch Fitness in the Sacramento area. This is the best one.

Review №90

2023-03-10 04:02:23

I went to this location today and was greeted by Melika. She assisted me and was extremely knowledgeable, she went above and beyond to answer all of my questions. Melika was patient, courteous, and took the time to ensure that I was fully satisfied with my visit.

Review №91

2023-03-23 12:07:38

I love Crunch - Citrus Heights. The employees are great especially Aaliyah! The facility is clean and spacious and the variety of workout equipment is awesome.

Review №92

2023-03-22 12:37:34

This gym is great. I come at 5am and it’s never too packed. Aaliyah is a great front desk rep btw, always very helpful and approachable. Great attitude.

Review №93

2023-03-13 04:11:23

I went to this gym as a guest of one of my friends who goes there, and while I was there I had a little talk with one of the people who works there at the front desk named Jared ... and let me TELL YOU THAT THIS GUY WAS GHE NICES GUY EVER. He gave me such a friendly vibe that made me want to get a membership there.

Review №94

2023-03-31 04:41:51

Started accompanying a friend here to get back into shape after an injury, couldnt pick a better gym. Alex was incredibly helpful with pointers on range of motion and functional strength training, taking into account that I have joint issues and giving me adjusted suggestions that I can actually use!

Review №95

2021-02-18 19:06:23

If I could give this place 0 stars I would. Continued to charge me for a year even though I canceled my membership.I canceled my membership at the beginning of March in 2020 over the phone AND on their website. The charges temporarily stopped & I got charged twice in June, twice in October, and then they continued to charge me $30 a month consistently. I called again to get my money back (12/20), and we came to the agreement to just have a credit on my account and go wit the basic membership ($13/mo). Since I moved I changed locations from the Folsom gym to this one. When I checked my account again last night I saw that they are still charging me $30 a month! I called again just now and the manager said he has absolutely no record of me canceling my membership, or the agreement to do a credit because “there are no notes on (my) account.” All the manager offered to do to resolve the issue was cancel my membership.Very disappointed in the lack of customer service. I will most likely be getting another charge next month, and have to go through the same process again. I will be taking this up with corporate because based off other reviews I’m not the only person going through this!

Review №96

2022-05-01 22:15:24

Overall this is a great place. They kept operating during a pandemic while surfing the crazy policy changes happening during the pandemic. Overall a good gym. I am a local and have been happy that I could come to this place while others have closed. They have made some recent updates and added some machines, which is nice.

Review №97

2023-03-29 00:16:18

Great gym. Aaliyah at the front always makes me feel welcome and puts a smile on my face. I enjoy the classes with Alex.

Review №98

2020-07-09 21:32:40

I love coming to Crunch! The staff has always made me feel welcomed and have answered any “dumb” questions for me:)Andrew is my favorite staff member. His customer service feels genuine and comfortable. Without knowing it, he has literally stopped me from being mad at my husband!Hilary is another staff member that has such a bright smile. I feel completely comfortable joking and laughing with her which makes my workout experience even better!!We are planning to move and are centering It around Crunch in San Juan.

Review №99

2022-10-07 01:33:02

I took the 530 class here with Alexis and it was awesome! She’s a great trainer I felt really comfortable and I definitely would come back. Alexis is awesome and I love her classes

Review №100

2023-03-21 15:43:39

Crunch fitness is amazing and the staff is really friendly.... Ive been coming here for almost 3 months and lost 22 pounds so far....I gotta do a shout out to Aaliyah... She has a positive attitude every morning and cares about Crunch memebers...Give Crunch 5 stars.....

Review №101

2023-03-23 14:23:18

Always enjoy coming to the club. I work out very early, and I always appreciate it when Aaliyah greets me with a smile. She is always responsive when I have questions. Thanks.

Review №102

2023-03-21 16:07:02

Aaliyah is awesome! She always greets me with a happy smile! Great place to get a workout and its always clean!

Review №103

2019-06-28 16:35:08

Im more new at this gym but I wanted to chime in for those wondering how this gym is for heavier people: Its great. I have been working on getting in shape while doing modifications for my shoulder injury. I have no complaints of the staff and the personal trainers are very awesome. No one harasses you, makes snide comments, and Ive found it a relaxing place to escape and focus on improving myself. Check this one out! I used to be fearful of gyms and now am finding myself looking and feeling better cause I have this gym as an outlet.

Review №104

2023-03-17 02:36:08

Melika is fantastic! Always super happy and bubbly. She makes you feel super welcome at the gym and always has a smile on her face!

Review №105

2023-03-23 12:08:03

Aaliyah at the front desk is the best, right when you walk in she greets you with such energy it really gets me pumped for my workout. I usually lift 10 pounds more on all my exercises when she is bringing that energy.

Review №106

2023-04-11 20:09:33

I canceled in person and moved in 2021. Crunch has been charging me months apart for some reason since. They claim they have no cancelation on file. They refuse to refund and asked me to cancel (AGAIN) online. Check the scan ins please, I have not been there since 2021. Unless a Crunch employee is committing Fraud.

Review №107

2023-03-21 15:33:28

Wonderful gym. Wonderful employees, especially Aaliyah. Always a good start to my workout when shes working the front.

Review №108

2020-03-05 15:46:34

Crunch Fitness in Citrus Heights have the best staffs. All are friendly and very helpful in any way they can. It makes my workout more enjoyable. I specially want to thank Tim, my awesome personal trainer. He continues to motivate me and makes sure I’m meeting my goals.

Review №109

2023-03-21 13:53:32

I love coming in the mornings Aaliyah is always cheerful and welcoming. she answers any questions I have and is very helpful thank you girl for being you and making mornings fun

Review №110

2019-01-28 21:26:30

HORRIBLE EXPERIENCE. Extremely rude managers. They lie straight to your face. I have tricked into getting three months of personal training, being told it was only for those 3 months that I was buying it. They NEVER sent me a contract, actually they did, they sent it to the wrong email, but I am still liable somehow despite never being able to read the terms and conditions of the contract. I was told they were trying to charge the amount, but my card had been declined due to insufficient funds. When I told them that I did not know that I was still signed up for the personal training after the 3 months had past, I was told that I was still liable for it. I said OK, but I dont have $190 set aside right now to pay for it, because I was not expecting it and I have a trip coming up. I was told by the manager that they would freeze the payment until April. I said fine. She fake-signed something in front of me, did not give me a receipt, and said that was it. NOT even mentioning the fact that I had to leave my work early that day, and was told I would not require a manager to fill out the freeze-payment form. However, GUESS WHAT? I had to sit there for an hour before I was helped out. I was expecting the payment which was pending to be dropped, but I had underestimated the level to which this gym goes to CON its customers into paying money they dont have, for services they do not want. I was never provided a contract, nor told that I had signed up for continuous personal training. The training was not what I had expected so I had no intention of continuing it. For one, the personal trainer ALMOST ALWAYS cancelled the scheduled appointments. Second, I would rarely get the full hour I signed up for. Third, he would always promise to send me workouts on certain days and wouldnt, until I had to continuously remind him. DO NOT WASTE YOUR MONEY WITH THIS GYM. I will be cancelling my membership and filing a dispute to get my money back. I am sure they will try to fight it. It is honestly so sad and pathetic when gyms, where you go to physically and mentally improve yourself, would put you through such a hard time. I actually work hard for my money, I dont con it out of unsuspecting people. Definitely not a place worth giving your money to. No sense of customer loyalty or respect.BYE CRUNCH!!!

Review №111

2019-07-11 01:25:09

I love working out at Crunch. The staff is cheerful and helpful. The equipment is well maintained. I like to listen to Fox News while walking on the treadmill. It’s great that there are so many TV screens to choose from. The ladies restroom, changing room, showers are always clean.

Review №112

2019-03-28 04:09:24

I joined last month and had my free personal training session. I loved it so I signed up for three months. A week and a half in, my trainer left. Its been three weeks now and I still havent had another session but they charged me for my next month, of course! Ive been asking for a session regularly over the last three weeks and Ive been told theres no one available. Today, I was supposed to have a session and my new trainer got sick. I get it, it happens. So I talked to the manager and she scheduled me next week. I was asking her questions while she was getting me scheduled and she basically told me that most other customers were contacted and paired with new trainers because they were on the schedule for the trainers that left. Not only was I on the schedule with my trainer, no one even bothered to call me when the only two sessions Ive had this month were cancelled. I got a copy of the contract and it states I cant get a refund for a trainer leaving so basically Im screwed. They offered a half hearted apology but no real rectification for the whole ordeal. Once my sessions are done, Im cancelling my contract and finding a new gym. Id do it now but Ive already spent more money than I want to for services I havent received.

Review №113

2021-07-23 22:49:16

I signed up for personal training and actually really loved my trainer and the program. The unfortunate part was when I asked them to pause for a month they didn’t get it done in time nobody called me back and then they took $510 out of my account. I had a stack of unused personal training sessions and a charge that I had asked them in advance to pause, they said they would issue me a refund seven weeks ago and they still have not. Every time I call I get the runaround saying the manager is not in or he’ll call me back and I call about three times a week I leave my phone number at the counter and I hear nothing back from the manager. I canceled my credit card so they would stop charging it because they tried to charge it again even after I signed A cancellation form. The trainer has apologized 1000 times, again it’s not his fault at all and I would have stayed and kept going with my training if the customer service was what I was promised. I finally called corporate today and left a voicemail on the general mailbox, hopefully someone can help otherwise I’m gonna have to go to the city and file a small claim take time out of work to get this done. Really sad I actually love the gym! Just terrible customer service and there system for charging and refunds

Review №114

2023-03-22 12:11:32

Great service! Aaliyah is so wonderful! Always so inviting, personable, and cheerful! A nice way to start the day with a person like her!!

Review №115

2023-03-22 12:13:39

Aaliyah is the best and is always smiling even at 5 in the morning. She always welcomes us with enthusiasm and makes us feel ready to work out!

Review №116

2023-03-09 02:34:08

Alexis Disbrow is the best personal trainer I’ve ever had. She is not only positive and upbeat but is incredibly knowledgeable and super helpful. :)

Review №117

2023-03-31 23:49:54

I go in to walk on the treadmill a few times a week. Im always pleasantly greeted with a smile by Alicia. This was not the same when I was going to three Sunnyvale location.

Review №118

2023-03-26 17:50:42

I did a class with Alexis, and I had so much fun! She is so knowledgeable and helped to correct my form so that I was doing it correctly. 10/10 recommend doing a class with her!

Review №119

2018-01-04 03:00:44

DO NOT SUPPORT THIS TERRIBLE BUSINESS.I cancelled my gym membership in August. I actually liked coming here the staff is friendly overall, but of course in the end its all about making money and they have no regard for you.I moved in August, I had just set up automatic payments actually but ended up moving so I had to cancel my membership. I noticed they took 40 dollars out of my account and checked the past months, and they kept taking money out! I hadnt been there since I went in the cancel my membership in August so I wrote them. They asked if I had something in writing? I asked if maybe they emailed me a receipt and I guess they only give paper copies of cancellation requests, EVEN THOUGH I REMEMBER THE GUY TELLING ME THEY WOULD EMAIL A RECEIPT. and since I didnt have it they are just going to keep all of the money they took from me. Even though I hadnt been there since, they found it prudent to keep all of that money because I didnt have something in writing that they never gave me.

Review №120

2018-09-03 02:32:37

I am looking around to join a gym, but that also includes reading the reviews. I find it curious that the owners respond to the positive reviews and apparently do not respond with any of the questionable reviews which are legitimate concerns for clients. They expect clients to honor their contract but when one must move or quit for physical reasons, they continue to auto withdraw from the clients accounts. This is not a honorable way to do business with the public. Im thinking I will not consider this gym for my needs which is unfortunate because I live nearby, so it would have been convenient.

Review №121

2019-12-25 04:32:26

I really like this gym and would give it 5 stars if it wasn’t for Hillary the Asian lady who works week days in the morning. I say good morning to her and she looks me right in the eye and dosnt say anything; isn’t she making the big bucks to represent the company? I’ll change this rating to 5 stars when they teach her some customer service or get rid of her.

Review №122

2017-05-17 22:04:57

The manager was really rude to me in the morning once. Im not sure what that was all about. Maybe she isnt a morning person. But the place is really clean and has new equipment. But lastly, if you try and change what type of membership you have, like downgrade your membership in an effort to save money, they make you come down in person to sign paperwork. You cant do anything over the phone or internet, then they want to charge you $20 for the change. If youre going to nickel and dime me to death, maybe I should look for another gym. Like one of the 250 different gyms to choose from in Sacramento. Tell me why I should stay. Rude.

Review №123

2019-09-23 21:51:42

Gyms are hard to maintain and keep operating smoothly, this gym does a hella good job doing so.Always appears clean.Floor staff always acknowledge your entrance/exit and keeps that positive motivation to come to the gym, flowing.

Review №124

2019-03-27 00:56:40

I signed up during my summer break from school. Not worth it. It’s a $60 start up fee, they put me on a plan for $15/month. When winter came around, I had been there not even 6 months and they charged me a $40 annual fee. For one, the person who signed me up never informed me of an annual fee. For two... I wasn’t there for a year yet; it would make more sense for them to charge us an individual annual fee when our membership rolls around to being another year old (assuming what happened was that they charged everyone an annual fee at once). I called and they said there was no way for them to refund it. They were not helpful and didn’t bother to refer me to a manager. I originally planned on returning every time I was back home from school, but decided to cancel my membership after being charged that random annual fee and dealing with their customer service. In total, I went to this gym for three months and didn’t get my money’s worth.

Review №125

2023-03-23 13:35:41

Aaliyah is amazing! always so welcoming early in the morning and making my gym experience a good one!

Review №126

2016-08-14 15:46:31

Its clean and not super crowded, equipment is new and staff is nice. Its no high end gym but perfect if your looking for your free weights/machines away from home. Annual fees come with almost every gym membership, so get over it. Worth the competitive pricing because most gyms this size hand out week passes like free candy, causing the flow of traffic to be ridiculous at times. You will not run into that problem here. Only 4 stars because its just not a 5 star gym. I dont wanna pay for 5 stars.

Review №127

2023-03-09 22:34:14

I had a great experience at crunch, Melika was very helpful. She patiently answered all of my questions and helped me solve the issue that I was having. Great attitude :)

Review №128

2023-03-09 18:35:36

Collin, Jose, Melika, and Michael were very kind when I came in and they were very friendly and helpful when I asked to do the hydro massage!

Review №129

2023-03-22 17:22:25

These 5 stars are for Aaliyah and her amazing attitude. Shes always smiling and nice way to start the morning.

Review №130

2023-03-24 01:14:50

Great staff, top gym, Aalijah is at the front desk always very nice when I get there, smiling and very polite.

Review №131

2018-05-30 15:27:53

I recently went into Crunch Fitness for a day pass as I have just moved to the area and Ive been scoping out gyms. I was already dressed and ready to get my sweat on as I am an avid gym-goer, yoga practitioner and certified personal trainer. Ill start off by saying when youre motivated to work out the last thing you want to do is a tour of a gym and go over pricing. Being in the business myself you always allow somebody to test out the services and then talk about them to purchase it. I understand the need to regulate guest passes as many people take advantage but now days everyone is so greedy and it shows more in this area in the gyms. I saw an ad on the phone for zero enrollment. Apparently this is only at certain locations. For this location it is a 40 dollar enrollment and 15 a month with no annual contract. I said I wanted to test the gym and test yoga before purchasing. I was told Id have to do both in the same day as they will not allow more than one day of a guest pass. You cannot test all the services available in one day... who is going to do cardio, then lift, then do yoga... not that it isnt possible but not when Im scoping out a new gym and dont have all day to commit to it. The women at the front desk came off rude and I am not a fan of enrollment fees so after she said Id have to do both in the same day. I said I dont pay enrollment fees anyways have a good day.Long story short if you want a year commitment for someones hard earned money... give them at least a 3 day pass to explore what your gym really has to offer.

Review №132

2023-07-18 04:07:47

I’ve been coming here for about 4 years i think and gotta say it’s a good gym not bad (:

Review №133

2023-03-09 04:27:45

I love this place. Friendly staff and very equipped gym. I want to thank Melika for the best customer service and friendly behavior 👏👏

Review №134

2019-10-08 02:53:47

Hands down the biggest scam of a company Ive ever dealt with! Sure, its easy to join, sure they are great till you cancel your membership. They tell you to send in a form, you do that and magically they never got it. They continued to bill me for the next year, then demand I pay even more! Ive called countless times, tell the same story and am promised a call back that I never get. DO NOT JOIN THIS GYM, THEY ARE COMPLETE SCAMMERS AND LIARS!

Review №135

2023-03-09 21:41:33

I have been skeptical about joining a gym, but after taking a tour of the gym with aubri I know for sure crunch is the gym for me. She was so helpful and answered all of my embarrassing questions!

Review №136

2020-06-19 22:18:43

I highly recommend not coming here. This place has gotten worse since reopening during the global pandemic. No one cleans and the employees don’t enforce any of the new guidelines the emails said they would be following. The person trainer, Tim, is so rude and loud. He took a handle from the machine I was on, without asking if I needed it. He didn’t even acknowledge my existence, then after saying that was rude, he starts yelling at me on the floor. I reported it and nothing will happen because it never does.

Review №137

2020-02-29 18:20:49

The service is nice, my monthly is not bad at all for what I get, the hydro massage is nice to have included with my membership although I wish they had more then just one bed. Machines are good quality, and just altogether what I pay for what I get is a good deal.

Review №138

2022-03-27 01:16:45

Love the location, good equipment got everything you need, and very friendly and attentive staff! I appreciate when they say have a good work out or have a nice day when leaving, it’s the little things like that for me.Keep it up crunch!

Review №139

2020-11-04 17:48:17

I highly disagree with the review made three days ago. Ive been coming here since this gym opened. The gym is always cleaned. The staff is always friendly and attentive. I would recommend this gym to anyone.

Review №140

2023-03-14 02:27:25

Alexis is my personal trainer, she has helped me gain 7 lbs of muscle mass in two months! Highly recommend!

Review №141

2023-03-09 02:32:11

Pretty legit gym, my trainer Ethan is the best and my new trainer Alexis is good too. 😁. But concerning the training facility, they have everything but a pool

Review №142

2017-07-04 06:24:15

Love this gym and its location. The staff are very friendly and helpful and all the members are cool too. I feel very comfortable working out. Best decision Ive ever made for a gym membership.

Review №143

2020-10-12 15:40:17

Great value.COVID Update-Face masks must be worn the entire time-Locker rooms and shower are open-Capacity is at 37 people-Going in the mornings, Ive never had to wait. This location is spread out and seems to never fill up uncomfortably

Review №144

2021-01-04 21:11:13

They continue charging us for a year or more even though my husband told them that we no longer want to be their member.They don’t have a cancellation process. So when you tell them to cancel your account; they say ok we will discontinue your account starting next month. But they never do! Watch your bank account folks!I would give them zero points if I could 😡

Review №145

2017-06-14 17:49:52

Definitely the worst gym Ive ever been to.Make no mistake - the facilities are clean, the equipment in good repair, and the people pleasant.Until you try and quit. On a month to month membership.My fiancé and I went in some months ago to cancel our membership due to a recent diagnosis I received. I would be extremely limited in my physical activity for an undetermined period of time, so a gym membership of any sort would be worthless.Now, almost five months later, we continued to be billed. We told them again, we cancelled our membership. Our bank even determined the charges to be fraudulent and reversed them.Then we were billed again. So we cancelled our bank cards. Now they call us AFTER 9 AT NIGHT! Trying to get us to pay. And they expect us to come in AGAIN to cancel the membership, when the closest facility to where we live now is over a half an hour drive away. When we had cancelled our membership as soon as we found out I needed to cut back on my physical activity for a while.Be VERY CAREFUL when you sign up with this gym. They will do everything in their power to rip you off if you try and cancel.

Review №146

2023-03-10 03:11:55

Had a great experience going to this location, once I walked in I was greeted by Melika, she was great and super helpful, answered all my questions and got me signed up. Definitely recommend this location!

Review №147

2023-03-23 19:24:24

This location is my go to. Aaliyah always remembers me and her energy is contagious. Great way to start my mornings.

Review №148

2019-04-14 03:28:17

The gym is really nice, clean, and plenty of up to date machines. Better than the last gym I was a member of, the last gym machines had taped a sign on them out of order and always filthy. It finally closed down I was happy to get out of the contract. So I joined Crunch fitness a week later. The only didappoinment I had with crunch fitness was . they had protien powder on sale I ask them the price Which was a great price so I write the price down and put it in my fanny pack soo I would remember how much money to bring back I ask the lady at the front desk to hold it until tomorrow . I can back to purchase the protien and it was all sold out. She apologized and said she would have her manager bring more from another location the next day. I came back no protien. It took 3 days to get it in. This is the shocker. She rung it up and told me 75.00 I said wait thats not the price they told me . she said what was the price I said 30% off she said they made a mistake that price was for personal trainers only. I said you mean to tell me after all I been through to purchase this yall gave me the wrong information. She apologized and put it away behind the counter. I believe in excellent customer service and that customer service was horrific. They could have at least honnerd the price. I will never buy pridurs from them other than that I like my new gym home. I just have to go to a nutrition store to get my protein powder.

Review №149

2019-07-25 18:58:23

My experience at Crunch Fitness in Citrus Hts. has been pretty good, so far. I decided to join last week, after getting shown around their spacious facility by Aubri. They have lots of machines, weights, assorted work out gear, group work out areas, clean locker rooms, restrooms, and showers, plus other emenities. Overall friendly staff. Its Definately worth checking out.

Review №150

2023-03-10 03:12:14

I really love the environment of this gym as well as the staff! cassidy really is helpful and always greets me when i come in.

Review №151

2023-03-23 06:51:02

Melika at the front desk, is kind, and welcoming. I thought I’d leave this review since she is consistent, and left a lasting impression.

Review №152

2023-03-26 21:00:19

Alexis is my trainer. She has helped me lose weight and gain strength in the 6 weeks that I have been working with her.

Review №153

2017-11-07 05:06:05

Been going to this gym for about 3 years. Cancelled my membership because it got expensive. You have to pay an annual fee, and even when there is no judgement, it always felt like there was. Also apparently it is discouraged to train others without being a certified trainer. Why? Im not sure. But besides that stuff, place has pretty new equipment, and I really liked the Cross fit training area.

Review №154

2023-03-23 03:58:19

I love this gym it helped me reach my goal in weight loss and Aaliyah makes my day bright with her positive attitude!

Review №155

2023-03-17 02:44:50

I really enjoy coming to this location because the people who work here are always happy, they are all very friendly, and I always Melika she is very sweet and very respectful girl.

Review №156

2017-08-18 02:03:03

There are plenty of cardio machines and they are in good condition. Free weights and weight machines are a little more congested and more often then not you have to wait for them, but they are in good condition as well. The gym is clean and has good class options. Good price as well!

Review №157

2023-03-28 19:53:21

Was helped by a personal trainer named Alexis through a HIT class. She was super helpful, knowledgeable, and thorough, while being able to keep us motivated throughout.

Review №158

2023-03-22 16:16:23

Aaliyah always greets me at the door with a smile and friendly words. I always feel great coming into the gym!

Review №159

2018-02-12 17:53:01

This is a decent place to get fit, just watch your accts. I have personally spent $240 in the last month alone. They apparently dont pay attention to what they are doing when they charge you your monthly and annual fees or when you downgrade/upgrade. Also, when confronting them with the discrepancies all youll get is people that dont know what they are doing or what they are saying and when you ask to superiors youll get pushed aside for hour long phone calls that obviously take precedence over an overcharged client. If I do not receive a phone call from someone who can address my issue appropriately I will call corporate to find out what my options are. Good luck everyone.

Review №160

2023-03-25 16:32:24

The atmosphere is great. Everyone is friendly and Aaliyah at the front desk greets me every morning with a smile.

Review №161

2021-10-17 03:12:01

Need longer hours on the weekends.The fact yall just took two hours off Saturday and Sunday nights has me bent. Cant tell me yall cant afford it with how much I and everyone pay for you. Signed a year contract and you get to mess with your hours we sign up for for a year. Bad move. Wishing I went to planet fitness down the street at this point at least theyre 24 hrs

Review №162

2019-10-10 18:16:11

I recently joined and love the Zumba classes. Ive used the equipment, weights and cardio, the atmosphere is really laid back environment and everyones in their zones. Its motivational energy for sure. I got the top package so I could get it all, I came from CalFit and this is way more affordable. I cant wait to try out their tanning beds and want to get on the hydromassage too. Those are my favorite, I will probably go today on my lunch now that Im writing this LOL Oh yeah, also when you tag Crunch in your insta story, they repost it to their story, so heres some love back at you

Review №163

2023-03-09 04:31:59

Awesome job staff has been great and I appreciate that you stayed open during COVID which made me a loyal customer the only issue I have is with the app I can’t log in it’s been a challenge nevertheless Melika is fantastic

Review №164

2021-04-06 06:40:58

Be careful what you sign. The charged me an extra month upon leaving. The reason they told me was that I must notify them 30 days before leaving. I chose the $25 mothly plan for the reason that I could leave whenever I want and they also told me there will be no extra charges upon leaving. After I left they charged me again $60 for yearly charges. I will not recommend it to anybody.

Review №165

2023-03-18 02:07:19

Location is very clean with good equipment and great staff. Melika at the front desk was very friendly and welcoming.

Review №166

2023-03-03 19:21:12

If you are trying to freeze your account you might as well close it and change your debit card info, they will continue to charge, and thier locker rooms sewer gets backed up from time to time and it stinks.

Review №167

2020-02-25 16:14:00

I joined a few weeks ago and my experience has been very positive, from the moment I walk in I’m greeted warmly. Machines are always available people are respectful and friendly. Would recommend joining Crunch!!!

Review №168

2023-03-24 18:38:19

This gym is super nice Aaliyah has good customer service and people skills very friendly!!

Review №169

2021-05-20 21:07:16

I’ve been noticing that 2-3 people in Zumba class are not wearing mask.Especially in Tuesdayand Saturday classes. It’s written clearly that “No Mask No workout” but none of the gym workers are checking if people in the Zumba class are wearing masks or not. Zumba takes places in a closed area and it can affect more to other people if those people are carriers. Please look into it.

Review №170

2023-03-21 14:27:46

The facility is always clean, and in the mornings when Aaliyah is working she is always very friendly and welcoming!

Review №171

2023-03-11 03:39:02

Great gym, great staff. Super friendly, and Melika one of the staff really stood out.

Review №172

2018-07-04 16:00:29

Decent machines and tools, enough room to workout. Sometimes it gets very busy but if you know the busy hours and show up other times then you are good to go. On the weekends mostly they are out of paper towels and you cannot wipe out the bench or machine.

Review №173

2023-03-22 14:44:14

Great gym, plenty of machines and free weight options. Aaliyah is Super helpful.

Review №174

2023-03-24 18:43:11

I love this gym it is very nice and Aaliyah at the front desk is super kind and helpful!!!

Review №175

2020-01-11 00:37:02

Great place to get in shape the way you see fit without judgment. I have never felt more welcomed by the staff and trainers. I look forward to going and feel at home when I get there.

Review №176

2019-01-17 21:14:10

Nice staff, clean and non judgmental.christy helped me with my orientation and was absolutely great. Shes enthusiastic and very friendly and knows her stuff!

Review №177

2023-03-09 06:04:46

MELEKA PROVIDED best customer service, such a great employee. very helpful and respectable. shout out to her

Review №178

2023-03-31 01:48:58

Alexis is a great trainer and I love her classes. They are always challenging and fun.

Review №179

2023-03-17 02:34:12

Always have a good workout here! employee Melika always has a bright smile on when I check in!

Review №180

2020-01-17 00:30:58

I have been to many gyms, all of which have less than courteous staff and gym members, alike. However, I have had nothing but great interactions with bother friendly staff and respectful members. Thank you!

Review №181

2023-03-22 14:28:12

I love it specially the staff super friendly.,(thanks to Aaliyah front desk girl for her morning smile)

Review №182

2021-07-10 21:52:45

Wouldve been 5 stars if i didnt see a roach. good variety of equipment though not too crowded when i went (9 pm) and very reasonable priced 15/ month i think

Review №183

2019-09-01 09:02:58

Applied for a position there, called and checked on possible position and kept being told to call back a different day. Only to find out they gave the position to someone else. Kept getting sent in a circle with it. Some of the staff was nice, yeah. but kept getting the run around with job opportunities.

Review №184

2021-04-20 16:04:02

Great place to workout. Nice equipment and friendly staff. Affordable and no contract month to month.You get 5*s when you have water for sale.

Review №185

2020-02-28 21:21:18

I absolutely love the Zumba class here! Such a variety of dance styles exhibited. And the customer service at the front desk has been great!

Review №186

2019-12-15 18:15:42

Plenty of available machines, or free-weights anytime I go. And no so-called personal trainers walking up, telling me Im doing it wrong, or trying to sell me a session. Best prices for membership too.

Review №187

2019-09-23 22:50:18

When i first came to this fitness they told me all about this place and how it works. Also i got a free person training at which trainer explained to me how to train. The major plus is that there is no judgments, so you could start here without any problems.

Review №188

2022-12-28 22:38:48

Super. Very helpful staff. Nice clean gym. Gonna love going there.

Review №189

2018-03-15 05:36:55

Great place to workout, they arent usually very busy. The staff is super nice and the gym is very clean always has sanitation stations stocked.

Review №190

2023-03-09 05:13:51

Melika is my favorite worker there, she greets me nicely and is very helpful when I need help.

Review №191

2023-03-09 16:55:27

I took Alexis’s class and really enjoyed it! She’s a great instructor.

Review №192

2022-12-17 02:01:19

I would give this place 0 stars if possible, bathrooms are consistently “down”, the people at the reception are rude and indifferent, and the equipment is poorly maintained, why this location can’t be like the one in Folsom ?

Review №193

2023-11-22 20:10:25

Very helpful as I had a lot of questions. Looking at signing up after Thanksgiving

Review №194

2019-09-05 22:45:13

For the price you pay the amount of equipment available is adequate. Loses a star since some of the employees do not refill or restock the cleaning supplies(cleaning solution & paper towels) at different locations.

Review №195

2020-09-08 07:09:28

Uh i miss working out here so much...without crunch for months making feel awfully sick. I cannot wait till you guys re-open again...like as soon as possible hopefully. Stay safe!

Review №196

2017-01-31 02:52:08

Decent medium sized gym. It doesnt get too crowded unless you sing up around new years. The equipment is in good shape and its cheap.

Review №197

2023-03-23 07:57:07

Great gym. Always clean inside and the staff is friendly.

Review №198

2023-03-22 14:43:06

Every morning Aaliyah is so friendly and welcoming with a beautiful smile.

Review №199

2023-03-21 15:13:59

Great location and friendly staff. Aaliyah is always cheery even first thing in the morning!