Presentation on Map Reviews Nearby

Crown & Shield Pest Solutions in Petaluma

5 (68) 4244 Petaluma Blvd N, Petaluma, CA 94952, United States

Categories

Pest control service

Location on the map

Petaluma, Sonoma County, California, US

Phone: +1 707-769-4787
Site: https://crownandshieldpestso...

Opening hours

Monday:8 AM–5 PM
Tuesday:8 AM–5 PM
Wednesday:8 AM–5 PM
Thursday:8 AM–5 PM
Friday:8 AM–5 PM
Saturday:Closed
Sunday:Closed

Edit info

Total reviews rating 5

68 Reviews for Crown & Shield Pest Solutions 2024:

Review №1

2024-03-22 17:56:58

Crown & Shield are a cut above the rest! They’re responsive, informative, and always on time! Aurora is wonderful to work with and I recently had a great experience with one of their Service team members, Sophia. She assisted me with a concerned resident with wasps gathering on their patio. She was able to educate the resident on the treatment products, timing & full plan of treatment, and environmental impacts/safety for her animals. Sophia and the Crown team are great! Highly recommend!

Review №2

2024-06-14 03:42:59

Pat arrived early and answered all my questions. He was amazingly knowledgeable. He did an amazing job. He represented the company extremely well and I will continue to use this company and pass along to family and friends. Well done Pat!!! You are one of those rare gems and a huge asset to the company. 🙏🏻

Review №3

2024-06-07 02:20:35

Today 6/6/24 was my 1st experience with Crown and Shield. I did not disappoint. To the contrary Sophia ( our Technician) was professional, thorough, efficient, and above all very engaging with a beautiful smile. Not to mention a very hard working individual. I will insist on Sophia for future follow up visits. If the 1st service is any indication,... Im glad I chose C and S. 5 stars

Review №4

2024-05-15 22:53:24

Crown and Shield was absolutely outstanding from squeezing me in on a Friday afternoon to the Technician Brandins arriving on schedule, being friendly, courteous, explaining everything he was going to do and successfully treating and eliminating the pests. He followed up the next day to confirm that the treatment was successful! And all at a very fair price!

Review №5

2024-06-04 17:47:23

Pat is THE BEST pest control technician we have ever had the pleasure of working with. He comes out all the time and is ALWAYS eager to help out and it’s such a wonderful addition to our team here at Sun House Senior Apartments, a PEP Housing property. I’m very sorry to have not written this review sooner, Pat is awesome.

Review №6

2024-05-09 22:47:54

Scheduling was easy and efficient. Patrick arrived on time and was very professional, explaining my options and the process. He located several areas of concern and treated my property accordingly. He was courteous and friendly to boot. I will be using Crown and Shield Pest Solitons as my pest control experts.

Review №7

2024-05-09 20:33:35

They are fantastic every time they come. They always make sure to check in to make sure no one has the dogs out in the backyard so they can’t escape on us which we greatly appreciate. Very friendly and do a great job

Review №8

2024-04-19 18:24:12

We have used Crown and Shield for many years and have always had great service. Sophia is thorough, communicative and knowledgeable.

Review №9

2024-04-26 19:48:25

Sophia is wonderful! She’s personable, friendly, and communicative. She does a great job and I appreciate all of her hard work.

Review №10

2024-02-28 15:50:38

I’ve used Crown&Shield for many many years. They’ve always been a helpful, on time, and honest company.Sophia is a great employee and I look forward to seeing her monthly.

Review №11

2024-04-03 16:39:28

My experience with Crown & Shield Pest Solutions has been excellent! Their team is very professional, friendly, and accommodating! I was a former dissatisfied Terminex customer who is a very satisfied Crown & Shield customernow!

Review №12

2024-04-10 22:31:02

I really enjoyed talking with Pat. He took care of business and was very professional! I’ve been using Crown and Shield for years and have never been disappointed!

Review №13

2024-02-23 23:55:15

So far so good. I’ve just had the second indoor treatment for ants. the technician, Sophia, is very knowledgeable, showed me what she was doing, and made some recommendations for patching areas once the ants are gone.

Review №14

2024-04-10 23:02:02

I have been using Crown and Shield for almost 10 years after getting a severe ant invasion in my kitchen. In those 10 years I have only ever had an ant invasion once and they came out and sorted it out the next day. Definitely recommend them.

Review №15

2024-03-28 20:34:17

Friendly and knowledgeable staff. Very helpful with all my questions and gave good advice. Will definitely use them in the future again if needed. Thank you to Sophia and Aurora !

Review №16

2023-10-02 23:52:54

Their technician Brandon was kind, knowledgeable, and communicative. Scheduling with their office was also smooth. The wait time was as expected to get the tech to come to my home. Overall, a very positive experience with this company. Would absolutely recommend them!

Review №17

2024-06-14 21:48:29

Sophia was efficient, respectful of the property, informative, and just all around nice.

Review №18

2024-03-10 00:05:57

Very friendly service Sophia is the best I’m very happy I changed company to crown and shield and it’s very affordable

Review №19

2022-10-17 18:46:01

Crown and Shield is my new preferred company for pest solutions. Everyone I spoke to made me me valued, and David made the inspection an experience enjoyable, in addition to explaining everything he was doing along the way. Such a pleasure to work with nice honest people!

Review №20

2024-05-23 16:58:53

Excellent customer service and attention to details. They got my rat situation under control

Review №21

2021-09-22 00:57:59

This is a great company comprised of people that are true professionals and, equally important, really good people. The current ownership purchased the operation approximately 3 years ago. We had been a longtime customer prior, and the new folks, headed up by Chris and Aurora, have taken a good company and made it that much better. Great work, very fair pricing, and ALWAYS responsive when you need them. I’d give them 6 stars if it were an option.

Review №22

2022-10-05 19:32:16

David from Crown and Shield did a great job when servicing the house! He was thorough and professional plus he provided good information on best practices. Highly recommend. Thank you!

Review №23

2022-04-27 04:45:30

David came to our home today to his usual maintainance of voles & spray around the house. I like that Crown & Shield use pet-friendly sprays since we have a dog. I asked David today if he could spray inside our garage since I am making 1/2 of our garage into a place to watch movies. It was Not on his schedule to do this extra work. He was very professional & kind about the request. He knew his day would not end early doing this extra work & there was not one complaint, but instead an instant yes. He explained to me the additional charge & that anytime I needed it to call the office & request it for the next visit. Thank you David for being professional, kind & informative. :)

Review №24

2022-04-01 23:39:01

David arrived on time, was thorough in his services, investigating the whole situation, describing all aspects of the job and what we should expect. He advised us of precautions we should take once he treated the yellow jacket nest as to how the bees would respond/react immediately and going forward. David was personable and very pleasant, easy to deal with. If the opportunity arises I would gladly recommend his services. Thank you, David. ~Ginnie~

Review №25

2021-09-30 20:03:00

I was impressed with Chris on-site and Aurora back at the office. Scheduling was quick, the inspection was thorough, and while we thankfully do not appear to have termites, Chris had several recommendations to harden our home. I have used three other Sonoma County based inspectors over the last 6 years and Chris was the only one willing to go into an attic and within reason take a closer look. Previous inspectors would just stand on a ladder for 30 seconds and call it good. Id definitely use them again. The price was fair and about what youd expect to pay in terms of going rate. The company has new ownership as of a couple of years ago, with reviews from that point onwards seeming to all be positive. Chris was able to answer all my questions with patience and I may have them come back to do some pest proofing of our vents depending on price. A good experience on my end all around.

Review №26

2020-12-22 19:13:42

Crown & Shield Pest Solutions has another happy customer. I had never had to call for a rodent inspection before, and the team at C&S made the end-to-end experience outstanding. Super responsive to set-up my first appointment. I recommend folks select the inspection plus trap setting option.Brandin, their Service Manager came and did an extensive inspection and a few days later sent a visual diagram with their intrusion mitigation plan. He returned and plugged up every hole with many different solutions - wood, metal, foam. Whatever was needed. I can honestly say I am sleeping better at night now.Make this investment in your home. I recommend it even as a proactive measure. You’ll sleep better at night too.

Review №27

2022-03-30 19:19:41

I had a great experience with Crown and Shield. It started with David who was an excellent inspector and determined that there was a constructional defect which led to sizable openings into my crawlspace. He also identified claw marks and the high likelihood that small animals were getting into my crawlspace. i’m a follow up visit Brandon installed a one-way door which would prevent any animal from returning once they left to seek food and water. Ultimately David, Brandon, and Jordan returned to clean out my entire crawlspace. They removed all the insulation and replaced it with new insulation. They also replaced two of the ducts that were very damaged. Now I know why my house was always so cold downstairs and why it took forever to heat! What a difference now that the insulation and ducts have been replaced. They were very careful and kept the surrounding area quite clean, despite all the dirty work they had to do! They gave me updates on their progress each day. They are a great crew and very personable. I highly recommend Crown and Shield ⭐️⭐️⭐️⭐️⭐️

Review №28

2022-06-08 18:40:11

David was terrific. Very polite, professional and knowledgeable. He clearly explained everything he was going to do, along with pricing, and completed it quickly and efficiently. He also provided tips for preventing pest issues in the future.

Review №29

2022-09-01 04:57:27

All Crown & Shield staff, the folks at the main office and the technicians who come to our home, are very professional, knowledgeable, friendly, and thorough. Theyre almost always able to squeeze us in for last minute or same day appointments if a new issue comes up. They tolerate my endless questions, charge a fair price, share helpful tips and best practices, and (most importantly!) have helped clear up the pest issues in our house -- ants and mice. Special shoutouts and thanks go to Peter, David, Aurora, and Stephania in particular.

Review №30

2023-10-09 17:29:26

Answered all my questions and were very helpful. Looking forward to working with them. Patrick was very nice and walked me through everything.

Review №31

2024-05-21 21:16:09

Always prompt, always professional and always personable. Highly recommend!

Review №32

2021-03-12 00:04:51

Our technician was extremely professional and friendly. They were also very quick examined our entire house from roof, attic, underneath, and all the way around in less then an hour all while setting traps and not once waking my son from his nap. Was extremely happy with our decision to use them.

Review №33

2021-07-21 23:33:18

I contacted Crown and Shield to get a second opinion on an inspection report for a proper We were purchasing. They promptly came out and performed a second inspection at no charge and provided an inspection report.They’re quote for the work was lower than the initial inspection quotes, including the fumigation, and they’re work was top notch. Branden who performed both the inspection and dod the work was very professional and addressed all of our questions.I would highly recommend Crown and Shield.

Review №34

2023-02-09 19:36:50

I asked for help with rats under my mobile home, which on one occasion had gotten into the house. Brandon and the technician team set traps for the rats but none were stupid enough to get caught. The team blocked the underside of my house with cement and rocks to prevent rodent entry. About three weeks later, one rat was found in a trap. Brandon noticed that there were a few places missed on the blocking procedure and scheduled more exterior work. After that, he set more traps. He returned today and found no more rats in traps. Apparently, the rat battle has been won by the humans. I am happy with the work done by Crown & Shield.

Review №35

2023-06-16 23:20:37

Brandon and Patrick were great. They were friend, efficient and thorough.We would have no hesitation to refer them to others with a pest problem.

Review №36

2022-05-27 02:08:51

David came the same day as an urgent request after raccoons had broken into a vent and spent the night (very rambunctiously) in my walls. He was very knowledgeable about what needed to be done to secure the one-way door and help future issues. He even saved a gopher snake on the property that had caught itself in netting. Thank you, David!

Review №37

2021-10-11 17:12:01

David was terrific! Explained everything he was doing and presented treatment options clearly. Extremely respectful of my home and pet. Will definitely recommend this company to others with pest issues.

Review №38

2021-10-06 21:08:47

David is an awesome technician. He educated me on where the ants could be living and breeding, and showed me where and how to look for the little critters. I will be using this service quarterly to keep the ants at bay. I highly recommend David, he was kind, and respectful in my home and of my time.

Review №39

2024-05-09 23:36:37

Super great! Very professional and knowledgeable!

Review №40

2023-08-01 22:25:05

Jordan came to spray for spiders and ants today and was so kind and knowledgeable! We will for sure become regular treatment customers! Thank you!

Review №41

2022-09-07 23:21:19

David was our technician. Wow he knows more than I would ever want to know about pests. He was professional and friendly. He listened to my concerns and gave me great tips.

Review №42

2024-02-26 23:06:12

Sophia was prompt, professional & friendly! Would recommend.

Review №43

2021-10-08 17:25:01

We have used Crown and Shield for a number of years now for rats. They have always been dependable and do a great job for us. We like supporting local businesses whenever we can.

Review №44

2022-09-25 00:33:25

Have used C&S for years and always appreciate their prompt and thorough work. Special shout out to David who showed up early and spent time with us on Ants 101! Very much appreciated!👍🙏🏼

Review №45

2022-01-22 20:27:31

Outstanding service performed by David. Very knowledgeable--provided valuable recommendations regarding rodent abatement. High praise for Crown & Shield and its professional team.

Review №46

2021-04-06 20:35:40

An absolutely wonderful company to work with, and Petaluma local. From the team in house scheduling to the technicians that service your home, all are incredibly nice, very responsive, help, and so professional. The only choice when taking care of your home.

Review №47

2021-06-30 17:07:52

The technician was on time, explained everything thoroughly, and was respectful of my home. He was also conscious of my dog and was sure to tell me to avoid letting her in the yard for 2.5 hours while the treatment dries.

Review №48

2022-09-02 21:36:07

David was friendly and knowledgeable. He explained everything well and gave great tips to manage our ant issues.

Review №49

2021-10-05 20:14:42

David from Crown & Shield was great! He came out to treat my apartment kitchen for ants, he was very thorough and knowledgeable.

Review №50

2021-03-23 18:06:12

Crown and Shield has helped to get my Spring cleaning off to an excellent start. Jordan arrived on time, was pleasant and clear about where and what he would be spraying. :)

Review №51

2023-05-25 23:13:14

Brandon was great! Punctual, professional, and did a great job. Price was very reasonable.

Review №52

2022-01-11 22:59:59

We had a good experience with our visit. David helped us understand what was causing the problem and what we can do to rid our garage of rats. I would definitely call them again.

Review №53

2022-08-17 16:28:14

David was awesome. Really tried his best to help me through seeing mouse in my kitchen!!! Thanks David for dealing with my fear of rodents🤗🤗. Problem solved. Thank you.

Review №54

2021-12-15 03:03:42

David is knowledgeable, very interactive and helpful. He helped us set up an appropriate plan right away.

Review №55

2021-05-13 13:51:55

Being a Realtor it’s important to have reliable inspectors with quick turn around times. Crown and Shield has always exceeded my expectations.

Review №56

2023-10-07 02:15:18

Brandon came out in a timely way and conducted a thorough inspection for termites rodents, etc.

Review №57

2022-09-23 00:12:25

David wss very knowledgeable and thorough, I would use Crown and Shield again.

Review №58

2024-06-14 18:28:03

Excellent service as always!

Review №59

2024-03-11 19:14:44

Prompt, reliable, courteous, and responsive.

Review №60

2021-03-17 02:40:32

Brandon and Aurora were wonderful to work with and great at communicating with me. Pat M

Review №61

2024-02-27 22:36:34

Dependable service and good communication

Review №62

2022-06-07 19:56:21

Dave was professional, very knowledgeable, pleasant to work with… and efficient.

Review №63

2022-12-02 22:01:10

Service man was very knowledgeable and efficient!Would recommend 👍

Review №64

2022-03-21 05:24:45

They have provided great care for the last 16 years

Review №65

2022-08-12 17:32:13

Very nice, knowledgeable and professional. Thanks.

Review №66

2023-02-16 23:31:35

Efficient, kind, knowledgeable and non harmful chemicals.

Review №67

2021-09-17 23:16:22

They were fast and thorough.

Review №68

2017-12-06 14:15:32

It was clean and theyre friendly.