Presentation on Map Reviews Nearby

CrossCountry Mortgage San Diego in La Mesa

4.7 (49) 7777 Alvarado Rd #700, La Mesa, CA 91942, United States

Categories

Mortgage lender

Location on the map

La Mesa, San Diego County, California, US

Phone: +1 619-520-1018
Site: https://crosscountrymortgage.com...

Opening hours

Monday:8:30 AM–5 PM
Tuesday:8:30 AM–5 PM
Wednesday:8:30 AM–5 PM
Thursday:8:30 AM–5 PM
Friday:8:30 AM–5 PM
Saturday:Closed
Sunday:Closed

Edit info

Total reviews rating 4.7

49 Reviews for CrossCountry Mortgage San Diego 2024:

Review №1

2021-04-06 01:40:43

Michael is such a pleasure to work with. He really goes above and beyond his work. We switched lenders and got on board with him in such short notice. He quickly rose up to the challenge and has prioritized and expedited our case. Me and my family feel comfortable and know that we are in good hands with Michael as our Loan Consultant. Highly recommend!

Review №2

2020-12-09 19:58:09

If youre going to buy a new home or refinance, Michael and his team at loanDepot are your people! Not only is the team excellent, but the online portal makes uploading documents and communication quick and easy. The team themselves are knowledgeable, experienced, professional and helpful. Michael deserves an award for his customer service as we threw a million questions at him and he always took extra time to discuss answers thoroughly, showing his depth of knowledge and his dedication to the client. Not only this, Michael took the time to understand our overall real estate and financial goals so that we could make the best decisions. We never felt rushed or pressured and the process, even during COVID, was smooth. In fact, the best part is that the whole team are all-stars who treat you like VIPs. Lastly, the loanDepot lifetime guarantee is a pretty sweet deal if we ever decide to refinance again! Great company, great people, highly satisfied clients!

Review №3

2021-02-25 19:04:52

Michael was very professional and explained to me all the options that were available when comes to refinancing a home. He also made the application/loan process smooth and easy. He stays in constant communication throughout the process, too, which is great!

Review №4

2018-07-19 22:56:22

I used Mike Stowers at Loan Depot to refinance my home and pull some money out to consolidate credit card debt and do a few home improvements. The entire process was completed quickly, he made sure I was well informed and his staff took great care of my wife and I in walking through the necessary paperwork. The electronic signature process made things way faster than the last couple of loan processes I have been through.

Review №5

2020-12-21 19:59:05

Kent is the best of the best! Made our first time home buying experience amazing! He was so helpful and walked us through each step. We felt that we could fully put our trust in him and meet all the deadlines for our quick escrow. First-class loan consultant.

Review №6

2021-05-03 16:12:46

We mostly dealt with Jon Fuller. He was extremely friendly, helpful, professional, and knowledgeable. He was always available to answer any questions I had, wether by text or phone call, which really made our re-fi experience one that makes us want to refer him, and Loan Depot, to anyone that is looking to get a loan. Thank you Jon!! =)

Review №7

2018-07-30 20:45:41

A friend referred us to here and so happy they did. Mike Stowers was very professional, knowledgeable and helpful with our home loan. We are now in our new house and are enjoying every minute of it. Mike was able to close our loan sooner than expected - that was a big plus! We would definitely use Mike and Loan Depot San Diego again.

Review №8

2021-02-04 15:24:55

In my experience, every person in this organization is both courteous and highly professional. They made the very complicated process of securing a real estate loan a friendly experience while working to help me understand the process. Communication is excellent! I strongly recommend this organization for your home loan needs.

Review №9

2022-02-19 00:18:47

This has absolutely been the best home purchasing experience I have had by far! So encouraging, that Im sure Ill return to Akeia Jones and her team for any future real estate goals. Their dedication to providing the best customer service is simply outstanding! Thank you! - Tabreshia Lang

Review №10

2021-04-21 23:35:58

Michael B Stowers, the loan officer was really who I mostly dealt with and every time I texted him, he was ON IT!! I believe I worked with the processor once. Just a quick easy loan. Your web site is amazing from start to finish.I helped another friend refinance their home, and it WAS NOT EASY! It took a bit longer, but the time frame was reasonable. Again Michael B Stowers and team were amazing.Note, there are two Michael Stowers. The other is my loan officers father and I understand he is also awesome.

Review №11

2021-03-02 18:42:01

Everything from beginning to end always communicating and letting us know throughout the entire process. Michael Sowers was a super pro, always looking out for the best interest of our family. Hight recommend and the Lima family will be customers for life.

Review №12

2021-01-04 21:31:46

We have been giving financial information to Loan Depot for 6 months and still do not have the financing approved. Communication is scattered at best and is feeling somewhat empty at this time. If we are not approved in this next round of processing we fully intend to do business elsewhere and feel that Loan Depot cost us half a years progress on this investment.

Review №13

2021-04-26 03:45:31

Awful, worst experience ever especially sense this was my first time buying a home nothing was explained as far as options or many types of loans and programs that would be available to help with down payment and closing cost. I’m an essential worker and asked about anything that may apply to help since we are in this covid pandemic. I wasn’t even asked or talked to about how long I wanted to have the loan for the loan officer just put me in a 30 year. I honestly felt like I was just a number and rushed through the process and on to the next potential client. I’ve already been asked what my experience has been like and I tell everyone if I could do it over I would take my business elsewhere... I wish I could have been able to write a great review but honestly like some many others buying a home for the first time it’s a life commitment that may turn into opportunities but if it doesn’t at the end of the day it’s my hard earned money and I want to feel as if the amount of money being paid to the Realitor, loan officer, underwriter and anyone else who’s hand is in the pot taking thousands of dollars added to the overall loan not including upfront cost not explained you needed I feel as if the red carpet should be rolled out and time should be given to go over and explain everything necessary in detail to make me feel comfortable and less worried about buying or is this the right decision at this time to be buy. The amount of money being charged for the minutes or few hours of work seems more of a ripoff then a deal they try and tell you. It’s the nature of the business in buying a home and more honest reviews need to be written in order for this industry to change and be regulated to be fair. People might say if I had the opportunity to elude people and swindle thousands of dollars from people every day to have a comfortable and lavish lifestyle would I do it. My simple answer would be no. This business is no different then the scammers calling you telling you your vehicle warranty has expired from some county overseas or that you won some money in a random sweepstakes and need to send them money in prefer to get it. This way just happens to be legal in the housing industry and is accepted. They don’t even deserve a star but in order to post you have to select one. Lame rating system they should have a negative star

Review №14

2021-03-14 01:08:58

I really appreciate Troy. He went above and beyond for me and my family to ensure we could get into the perfect home and he succeeded! He spent countless hours crunching the numbers with me, and going over the options and explaining everything to me. He always answered his phone right away and was completely on top of everything. I knew I was in good hands—I couldn’t be more happy!! Thank you soo much for everything!!!

Review №15

2018-07-19 19:59:20

Used Loan Depot for our last 30 year fixed loan. Got a great rate and the people were great to work with. Mike Stowers is an honest and hard working person. A pleasure to work with.

Review №16

2019-06-12 20:51:56

Michael Stowers should be your ‘go-to’ person for buying / refinancing a home. Brenda is the loan processor on his team. They both have so much experience and knowledge. This team CARES! I highly recommend

Review №17

2020-01-20 01:34:36

Gary Jackson was beyond helpful in my search for the best deal on refinancing a portfolio of rental properties. I cannot thank you enough for you patience, guidance and expertise. Will definitely keep you in my back pocket for future deals. Thanks again!

Review №18

2019-06-07 05:37:59

Very hospitable staff for our Technology Workshop that we hosted there for Keller Williams.

Review №19

2019-01-16 22:01:03

I would prefer to rate the company not this specific branch but it seems that I cant. I have used this company twice .You would think I would have learned from my mistake. I used them the second time because Colin Cossio is fantastic. Everyone else Ive encountered that works for Loan Depot seem to be a collective of completely incompetent fools right down to their Customer Service call center. Both times we used them it was a nightmare. Complete nightmare. So unnecessarily frustrating. So many things that were just ridiculous and Im still dealing with it months after the close of my house. There are plenty of companies out there willing to give a great rate please shop around. Two bad experiences from one person 2 years apart, thats not coincidence. And I promise you, its not me and my husband. ALL of our ducks were in a row and we gave them all their documents within 24 hours- good credit, great dti rato, a healthy savings, 20% down payment, student loan debt yes but thats the only real hiccup and that wasnt even a real issue. It wasnt us. Just do your homework please, especially if you are first time buyers like we were the first time around with them. But if you insist on using this company, at least ask for Colin.

Review №20

2021-01-22 20:20:15

Loved our agent,expertise and knowledge quick responses. all of it was great. Troy was able to do our new Idaho home perfectly.

Review №21

2021-02-10 01:24:29

Troy and his team have been very responsive, pro-active, and helpful through this loan process. I appreciate their kind patience walking me through each step.

Review №22

2021-03-21 00:27:48

I already filled out this survey giving full marks to Kent Palmer. However I am annoyed that you keep sending me these customer satisfaction survey requests. This is the last one that I am going to fill out. I am deleting any more that pop up in my inbox.AGAIN!!!! YOU SENT ME ANOTHER CUSTOMER FEEDBACK SURVEY AFTER I POSTED THE PUBLIC REVIEW ABOVE!!! Im going to continue removing stars for every feedback survey request I receive.

Review №23

2016-05-05 16:02:45

I referred her a client from the Military and she took very good care of him. He is very grateful! She took the steps to go above and beyond to give him great service. Ask for The Phana Par Group!!!

Review №24

2021-04-14 13:18:41

5 Stars across the board! Troy Rogers team, my wife and I thank you very much for being so patient with us. I will remember your name for next time, TROY ROGERS!!!

Review №25

2018-07-19 18:42:22

Michael Stowers always helping the little guy. A great person to work with. Not only is he a business associate, but makes you his friend

Review №26

2021-08-09 15:28:22

Very prompt service and very knowledgeable. Customized to my needs. Keeping me up to date with how things are progressing. Able to secure a great rate for me.

Review №27

2021-03-22 18:11:12

Online process and digital signatures were great! Also love the floating lock. Timeliness of completing the refi was excellent.

Review №28

2021-04-13 04:54:18

I would definitely recommend Jon, who has made himself very available, and shows consistent professionalism and knowledge in our first home buying experience.

Review №29

2021-04-19 23:10:00

I would recommend Jon Fuller every time. His responses to all of our concerns throughout the entire process were immediate and very informative.

Review №30

2021-06-09 17:08:54

Can do attitude! Loan Depot has great customer service and a knowledgeable friendly staff. Highest recommendations!!!

Review №31

2021-03-20 16:54:41

Janeth was able to get me the number of my new loan right away to ensure my loan. A smooth process.

Review №32

2020-12-07 19:20:57

My transaction was very easy! All people I worked with had my best interest in mind.

Review №33

2021-04-30 16:44:19

Communication, professionalism, diligence, responsiveness. There is probably more Im unable to think of but really they do everything really really well.

Review №34

2020-12-04 04:14:39

Amazing communication and very smooth process. Troy Rogers is fantastic to work with.

Review №35

2018-02-16 04:57:00

This place doesnt deserve even one star. The manager there is an idiot. She doesnt have any leadership or people skills with her employees or customers.

Review №36

2018-07-21 20:20:50

Michael Stowers is the one to see for the best service and best rates in mortgage lending!

Review №37

2021-03-20 04:21:24

Escrow has been so smooth and I really enjoyed my experience.

Review №38

2021-02-02 03:11:28

Got me an amazing rate which reflects $700.00 in monthly savings! Couldnt be more thankful!

Review №39

2021-07-06 16:07:48

2nd refinance and the process is always simple and very well explained.

Review №40

2021-03-26 06:50:12

Kim Moffat is very professional and efficient.

Review №41

2021-03-10 01:39:53

Delivered exactly what we wanted and treated like one of the family.

Review №42

2019-06-04 18:32:18

Having a great class from my friends at Loan Depot!

Review №43

2021-02-19 21:03:55

Very helpful and answer all and any questions.

Review №44

2021-08-06 17:36:34

Quick, great rates, good adv

Review №45

2021-03-20 10:48:13

You got us what we wanted.

Review №46

2021-02-06 15:27:06

Well informed and knowledgeable.

Review №47

2020-12-19 21:39:47

Great

Review №48

2021-10-08 18:47:29

Everything

Review №49

2020-12-21 20:55:39