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Categories

  • Apartment complex
  • Apartment rental agency

Phone: +1 925-833-0805
Site: https://cottonwood-apartment...
Opening hours
  • Monday:8:30 AM–5:30 PM
  • Tuesday:8:30 AM–5:30 PM
  • Wednesday:8:30 AM–5:30 PM
  • Thursday:8:30 AM–5:30 PM
  • Friday:8:30 AM–5:30 PM
  • Saturday:8:30 AM–5:30 PM
  • Sunday:8:30 AM–5:30 PM
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Total reviews rating 4.3

86 Reviews for Cotton Wood Apartments 2024:

Review №1

2024-02-02 23:00:16

The property managers have been unresponsive to the poor living conditions at Cotton Wood Apartments, creating a hazardous environment. The apartments are infested with harmful PHILO flies, posing a health risk. I had to contact the health department to address the unsafe conditions. The management teams rudeness and unprofessionalism, both towards residents and maintenance staff, contribute to an overall negative experience. Living here feels like residing in a substandard environment. I strongly advise against recommending Cotton Wood Apartments to anyone.

Review №2

2023-12-28 19:04:21

Two days ago I entered a service request for my dryer. I was drying a blanket when part of it became pinched between the drum and the frame of the dryer, making it unusable. I had a load of whites in the washer that i couldnt dry as a result. The next day I came home from work to find that maintenance had dislodged the pinched blanket so the dryer would work, and they went as far as to get my wet whites out of the washer and tossed them into the dryer...they were freshly dried when I got home! Not only did they fix my dryer but went above and beyond to help us so that there was as little inconvenience as possible. Thank you again Team Cottonwood.

Review №3

2023-11-19 19:22:12

Kirby has excellent customer service, he has been prompt and consistent since I moved here two years ago.Update: the response with the service request has been excellent lately. Appreciate that Edgar and Will are always kind. The whole maintenance team and staff have been very responsive and thorough. Thank you

Review №4

2022-07-21 17:09:57

Out of all the apartments we looked at in the area, Cotton Wood apartments had the best customer service. Our leasing agent was amazing! I emailed a lot of questions, and I received thoughtful responses so quickly. All the staff has been wonderfully pleasant.We moved into a renovated unit, and the floors, appliances, countertops, and cabinetry all look great. Our Nest wasnt working, and someone was here the next day to install a temporary one until our ours can be replaced.We have only been here a few days, so I cant really comment too much on living in the area. The community seems pretty quiet so far, and there are a few nice walking/biking trails nearby.

Review №5

2024-04-22 23:07:37

Everything was great were just waiting on them to return with the sink faucet replacement,

Review №6

2023-11-07 12:40:31

A light bulb was out over the bathroom vanity. To my surprise, all four were changed to a brighter much more appealing set of bulbs. Hoping theyre energy efficient. Thank you.

Review №7

2023-10-31 13:04:57

Immediate action taken for the service request. Thanks Mr Edger for the wonderful service done for my kitchen and bathroom. You are Good experienced and knowledgeable service person.

Review №8

2021-07-12 22:31:33

I have been a resident at Cotton Wood for 3 years now and I have been nothing short of impressed. I really enjoy living in this peaceful community. The front office staff are extremely personable and responsive. Theyre always ready and available to answer all of my questions and listen to my concerns. They greatly enhance the experience of living here. The maintenance team quickly processes and takes care of work orders. The amenities are great and properly maintained and organized. I am glad to call Cotton Wood home.

Review №9

2022-12-09 01:43:57

Our leasing agent, Cheyenne was absolutely fabulous! She was extremely efficient and an moved effectively to get us approved. She treated us like family and went over and beyond her duty to assist my elderly parents with their move in. We need more people like Cheyenne in this world!!!Aloha,Bobbie

Review №10

2021-01-25 18:36:21

Ive been living here for 5 years and I cannot even begin to say how much Cotton Wood keeps improving.The ladies in the front office are very friendly. We had a previous manager that was ok but the new manager Nicoya goes above and beyond to meet our needs. Our time here has been amazing. The new maintenance supervisors Jose is prompt, attentive, friendly, and even follows up with you after a work order to make sure everything is done to your satisfaction. My family and I have never lived in a place where we are so happy and feel so taken care of.I highly commend Cottonwood apartments because of such quality, wonderful human beings here, it really makes living here a dream. I Highly recommend Cotton Wood.