Presentation on Map Reviews Nearby

Costco Wholesale in Signal Hill

4.5 (197) 2200 E Willow St, Signal Hill, CA 90755, United States

Categories

Warehouse store
Department store

Location on the map

Signal Hill, Los Angeles County, California, US

Phone: +1 562-427-2537
Site: https://costco.com/warehouse...

Opening hours

Monday:10 AM–8:30 PM
Tuesday:10 AM–8:30 PM
Wednesday:10 AM–8:30 PM
Thursday:10 AM–8:30 PM
Friday:10 AM–8:30 PM
Saturday:9:30 AM–7 PM
Sunday:10 AM–6 PM

Edit info

Total reviews rating 4.5

197 Reviews for Costco Wholesale 2024:

Review №1

2024-06-28 19:46:06

Store is OK. Newer stores are laid out much better. The Parking lot is very tight. The parking spaces are so small that the large shopping carts cannot fit between cars. This puts shoppers out on busy through lanes trying to get to their cars. We have been to this store many times but never get gas. There are too few pumps and the traffic pattern is awkward. Costco should bute the bullet and purchase the neighboring property for expansion.

Review №2

2024-04-30 14:07:20

Costco is good if youre trying to get things in bulk. I personally love it since it helps me get all the groceries I need for about a bit over a month. Its good overall, the only downfall of this is that the lines are huge. If you try to get there before they open, the line is going to be huge. If you get there during certain hours of the day, its going to be packed. Overall, its a good place to shop at, and the free samples that they sometimes give out make the experience better 😂.

Review №3

2024-05-24 16:18:11

Its a hit or miss at this Costco, sometimes this location is good at customer service, or sometimes its really bad enough for me to write a negative review. I was going through self check out on a Thursday late afternoon around 5pm, and I had heavy items, a case of sparkling water, a big bag of baking soda, and some cherry tomatoes. I didnt want to lift the two heavy items at self checkout, so I asked the one person working self checkout to scan my items with a gun. The Asian lady kind of scuffed at me fiddling with her name tag (I guess it was loose or something) and she yelled at me saying you have to wait for me, you can scan your membership and scan smaller items. You have to wait for me until Im ready! Now, if she said it in a courteous way instead of an abrasive tone, I wouldnt have written this review

Review №4

2024-02-25 13:06:41

Excellent experience as always. Beautiful fresh food and fast check out. They did make a change when buying food at the food court.You scan your Costco card and self pay with a card, then bring receipt to the window then they serve you.If you have cash you still go to the window. It was really quick only issue was peoples carts but no big deal 😊

Review №5

2024-06-05 05:02:58

Thank you for making dinner fast and yummy. I bought the hotdogs special, took them home and topped them with some diced onions, cheese and chilli. So good 👍 Ordering at the kiosk is a game changer, and makes the whole experience quick and painless. I ❤️ being a member Herr.

Review №6

2024-06-01 22:00:55

I love Costco. And this particular one in Signal Hill.Today at self checkout an assistant grab my receipt from the cashier and walked away. I called her to return it and she (TAYLOR was her badge) reacted with rudeness. No apology, nothing.I hope this type of behavior doesn’t belong to Costco club.Anyway, thanks for the rest of the store stuff.June,1 time 14:30

Review №7

2024-04-05 22:46:24

Shopping was great, no line to get in. Only bad thing is they dont allow out door dining. Due to city guidelines. This was During Covid 2020-2021

Review №8

2024-03-17 12:57:02

I love going to costco with a good $200 to $300 every month or so to go on a big snack haul, theres always good variety and decently clean snack options that I dont feel guilty about eating.. also the free samples are a great way of knowing how some snacks are gonna taste like before buying them, another thing is if Im not satisfied with something I bought I can just go and refund it. Overall a very fun place to just walk around and spend money

Review №9

2024-05-21 22:27:48

Stopped by to pick up a battery for my son car. Only 2 costco had it. Great customer service, he was very helpful. He told me to get my son costco membership number so he could exchange it. There was a problem with it. So I wont have to be there. Thank you for advice.

Review №10

2024-01-29 01:19:12

Great experience with Michelle in the optical department. She was very professional, knowledgeable and a great help in choosing my new glasses...3 beautiful pairs!

Review №11

2019-05-26 14:34:56

I love Costco. The food is the highest quality ever. Rarely did I ever get anything bad. The standards are very high, recommend to all.

Review №12

2021-12-25 01:17:22

Everyone who knows me knows that Costco is my favorite place to shop. Costco carries everything I need in bulk. Making a Costco trip means not having to shop for at least a month. The membership is worth it just to get the inexpensive gas.

Review №13

2024-04-09 04:32:35

Parking can be hectic if you are the type of person that must part in front, but if you lay back a few rows it can be heaven. Politely, calm down they arent going to run out of toilet paper.

Review №14

2024-04-06 03:15:55

Drake is so so AWESOME!!! I was struggling with pumping gas & I was so cold; he came was super helpful & kind. 🫶🏻 Appreciate the little things and going above and beyond. Get this man a raise 🤙🏻🔥

Review №15

2024-06-09 20:06:41

Be sure to check your recent purchase prices and quantity before you get to the check out door. Customer service is sometimes not possible when busy.

Review №16

2024-01-20 07:50:20

I love Costco especially the food court, prices are great. I was upset when churros were discontinued and replaced by double chocolate chunk cookie. It’s served warm it’s so yummy and it’s a big cookie. I’ll definitely get one next I’m at Costco…

Review №17

2024-03-12 20:30:08

Visiting the area and decided to grab a couple of items. Very nice workers here, but the typical parking lot experience as in TX with traffic backups because certain people cant just park and have to block traffic for that one spot.

Review №18

2024-03-02 01:04:24

Its a relatively small location, but it has everything I need. The self check out works great. Parking is kinda tight. Avoid rush hours.

Review №19

2023-12-24 02:24:05

Signed up today. I must say, Nicole has the patience of a saint. Was having some difficulty, but she stayed so chill. Literally walked us through every step. Great customer service!!

Review №20

2024-05-16 21:05:50

Very tight parking with large rocks in corners - severely damaged our RV- should note there is NO RV or large vehicle parking!!

Review №21

2023-05-18 16:19:57

Love it when 3rd Degree Blues Band plays. Oh yes, they will be there May 19, 2023, 7:30-11:30. Love these guys

Review №22

2024-02-17 23:17:30

See the reason I gave is costco change the row number every time. Some emplyee said. So the store flyer where the item located and if I look up where the items located dont work. But they dont listen. And They should have more self check out need to be.

Review №23

2019-12-08 02:00:21

I love it will enjoy it does the best starter we go have fun. Buy stuff whatever you need clothes flowers anything you guys finding day they have a really good deals

Review №24

2024-01-14 14:32:53

The food court worker are rude, had a poor bad attitude. Judgmental: just sharing me then treat me poorly because I look dumb. He hand me a hot that was cold and bread is broken. 000000 for customer service at the food court. Service in the store was okay expect for the free tasting food.

Review №25

2023-12-15 04:08:09

This is our local Costco and we love it!!Had such amazing service from Monica, Kimberly, Addie and Trish tonight.You ladies were lovely and helped us immensely with our purchase tonight. Thank you to an awesome team at this Costco!!

Review №26

2019-09-12 02:00:32

Wow... that is too early for the Christmas but that is costco. Halloween is knocking at the door so it is obvious they are gonna have Halloween goods but they already start having the Christmas goods. I went to buy there some winters good. Costco is always best for there early winter collections.

Review №27

2024-04-18 05:15:25

Love and hate this place, for those who shop here know what Im talking about, you go for 1 or 2 items yet leave with a cart full and a loooong recite.

Review №28

2024-04-05 19:04:10

Cant find anything. No signs, no organization. Stay away from all Costcos.Prices are just not worth the hassle and time waste.

Review №29

2023-11-15 01:18:43

Its convenient to pick up prescriptions where I shop. I love Costco most of the time, but the pharmacy often makes a very strong case for prescriptions by mail. The lines are often very, very long while they make no effort to accommodate busy times and manage the lengthy line with a single checker.Moreover, the computer system seems to suffer failure with great regularity. Instead of explaining to those waiting patiently, the checkers ignore customers not directly under their respective nose. Then the checkers are surprised when they get flack from patrons and often respond rudely.I would recommend a sign -- Our computers are down AGAIN, so that customers can decide whether to endure or come back another time.

Review №30

2023-12-01 05:20:49

Dear Costco, I love your Store, please know that I am being critical because as an older person, I am not yet ready to lose the awesome customer service I have received over the years. I get that everything will soon be automated. After a long day on a computer the last thing to want to do is scan my own items or have to use a kiosk to order a slice of pizza..please re think this..its a terrible idea and olderpeople are not ready for this automated self serve garbage..

Review №31

2018-04-14 15:38:40

This is a standard Costco. Costco overall I give 5 stars. This one isnt anything special, so four. The staff isnt as friendly as other Costcos - and I have visited innumerable Costcos. They are all pretty good. This one is probably one of the busiest Ive ever seen. O if youre down for a crowd and a wait, this one is ok...They do have gasoline. Youll wait 20 minutes to get it...

Review №32

2024-05-22 03:44:19

Costco is great the employees are super friendly and helpful. The only thing is parking is horrible

Review №33

2022-06-01 02:11:45

Too crowded, long line. They should have a way of checking mothers with newborn babies out.

Review №34

2023-10-28 19:42:05

Going to Costco is an adventure. There are so many items of all kinds there- for your home, inside and out. The fresh food choices have always been of high quality. Many items come in large quantities, but at a better price than elsewhere. Their gas prices are lower than most. All in all, Costco is well worth being a member of.

Review №35

2021-08-12 21:28:31

Friendly staff and lots of goodies. The samples are great but they make you spend more money because then you are buying more than what you came for lol. The have an awesome ginger lemonade and good chicken teriyaki bowls in the frozen section.

Review №36

2024-06-08 22:46:03

Ive been shopping at Costco since it was Price Club. Theyre an amazing company with amazing prices. Ill continue to shop at Costco as long as they remain in business.

Review №37

2021-03-30 23:48:08

Lots if great stuff but before you buy do pri e checks youll be surprised one way or another.

Review №38

2019-11-15 22:33:44

This Costco is well maintained, friendly cashier. It would seem to be empty but it was not lines were full

Review №39

2024-02-17 22:21:25

The worst COSTCO gas station I have even seen in my 25 years.Also the taxes are at 10.25% and the internet reception is very bad inside the store.

Review №40

2024-02-15 19:07:19

Love to shop there, when snacks are needed or when you forgot to pick something up.

Review №41

2024-01-08 21:17:50

Always enjoy going to Costco! Never know what youll find. Everyone is friendly and never had any issues here.

Review №42

2024-01-11 18:10:38

It took me exactly one minute and seven seconds to call this location to get a stock check. I am shooketh. Awesome service!

Review №43

2023-12-10 17:29:33

Ok I will since you asked. #1 gas; if you dont get gas when they open; you will be there for hours. The lines are out ridiculous. #2 People/customers are blind to the fact there are other customers shopping. They stop in the middle of the rows blocking others. Hello!

Review №44

2023-10-27 16:20:35

Used to work at an office within walking distance on Cherry, but today I was here for gas. There arent too many costco gas places in southern CA that I can say easy in and out. Prime real estate here, so no large space, so be patient to save on proven top tier gas. If they changed to entrance to remove the parking spots and islands, it would be little better. But Ive seen what looks like, to me at least 100+٪ increase on gas customers. Everything has gone up and everyone wants to save when they can now. I only get gas a corner gas station when my light is on and Im nowhere near to one of these. Even then I only get a gallon or so make it to one of these.

Review №45

2020-11-13 06:47:52

Some items are expensive here at Signal Hill than Torrance & Hawthorne area Im wondering why they’re not same price😳 Otherwise everything was great 👍🏽

Review №46

2023-10-07 18:00:20

Optical rarely answers their phone. I only wanted to know if the frames I bought had arrived. I tried calling Administration; they put me on hold and did not come back on the line.I realize Costco is in the mass business, but if they are not going to service a category such as Optical then they should not offer it.

Review №47

2023-12-24 17:18:44

I returned to the store to purchase a seasonal product. All sold out!! The management team researched the product. Great service

Review №48

2024-03-05 17:05:29

Excellent value. Line speed has improved at the registers.

Review №49

2023-07-14 04:29:50

My spot for gas and household essentials. Lets just say 😉 I wont need toilet paper++ until next year lol

Review №50

2023-08-22 12:26:51

Personal are very mean. Still are the same whos put orange juice bottles on top of avocados? Only personal from Costco. I did ask her to let me fix my stuff

Review №51

2023-11-08 13:54:36

They deny service animals. Isnt that an ADA violation? Encourage leaving dogs in hot cars. I will call Disability Law. I sDont think the greeters of Staff are well versed in USA ADA regulations. Discrimination vs the disabled. SIGNAL CA STORE. 11/05/23

Review №52

2019-05-16 19:50:18

Costco is always a good place to buy your stuff. I have been to this costco for couple of times. It is nearest to my home. The staff is very good. Once there was birthday of my roommate and they were closing. I was totally lost that i need to get a cake from there. So after billing our stuff I remembered that we need a cake and in the meanwhile they closed the entry and started maintaining the stock.I requested the authority and they let me in and bought the cake finally for my roommate.So they are really nice and very helpful.

Review №53

2024-05-29 04:20:15

One of easiest costco to maneuver when shopping. Lakewood on the other hand....

Review №54

2024-02-22 01:17:12

Its an awesome place I loved shopping here ☺️

Review №55

2018-06-21 00:25:42

Great place just dont order a well done pizza they are so lazy they recook already made been sitting there pizza and throw new cheese on it my kids are complaining that they cant even eat it cause its to hard and i just bought it...you bite it and it rips from the crust smh and i wil never be back for there pizza cause this is not the first time.very disappointed

Review №56

2018-06-07 05:23:24

I work here and pays great. More then minimum wage and we are well taken cared of. Good benefits as well. And of coarse great place to shop for for things in bulk for cheap.

Review №57

2024-01-05 19:32:09

Love it there, the food there is fantastic and the wait time is like less than a minute

Review №58

2017-11-08 23:02:49

I love the Costco they go above and beyond to look for and find anything that you need .

Review №59

2023-09-11 21:02:16

I love Costco. Great place to shop for my family especially the Signal Hill location. I also worked here a long time ago during the holidays. It was great to work with them too.

Review №60

2024-02-16 22:17:24

Worst Costco in the area. Small so they don’t carry a lot of item. Long lines with only 4 checkers.

Review №61

2024-02-03 21:43:59

They need to figure out the gas situation to where all the idiots dont block the parking lot exit completely

Review №62

2023-11-02 15:49:59

Yes, We enjoyed going to Costco, we buy food and drinks, Home products here its a one shop store, I enjoy seeing my grandson trying to have lunch inside because he likes to eat at all the little food stands with the samples, food and drinks he gets excited for the samples ☺️

Review №63

2020-01-18 01:08:45

Costco is Costco! Need a gallon of mayonnaise or a month or 2 supply of toilet paper, papertowles, coffee, creamer, dog food or snacks? I bought pork belly for the first time from Costco. It was DELICIOUS! I made a salad with some of it and the rest was inhaled by the family! Anytime we go, we get either pizza or the turkey pinwheels. My DS loves the Organic lemonade and I love the cheese section, always find a new one to try!

Review №64

2023-07-18 01:11:22

Manager who was working on Aug 17th 2023 evening is very rude and does not care about the customers. I have brought to their attention that their flowers are cut off from the top and 24 roses are actually just 16 roses because 8 are just missing, but she does not seem to be care about that and also said there is no refund for that since i have not brought roses which i have already presented back to their store. Terrible and unacceptable!

Review №65

2024-03-31 00:45:02

We love to come here and shop. Everything is so organized and the employees so friendly. The samples are awesome

Review №66

2023-12-14 20:53:50

I LOVE Costco but the employees at like a gang towards the customer!! Im the customer so just do your job and stop acting like your doing me a favor!!!!

Review №67

2023-05-13 01:14:47

I just left this Costco at Signal Hill. I forgot my membership card at home, so I went inside to get my membership copy because I did not want to go home to get it. It was worse because I waited like 20 minutes in the customer service line. There were 2 representatives only, and both of them were opening new membership accounts. At first I was the only one in line. They never looked at me to say “we will be with you shortly.” I felt ignored all the time. One of the representatives, Carla even took her time to go look for a charger for the customer’s phone, meanwhile, I kept waiting in line. A man came to the line after me. When Carla became available, she asked the man behind how she could help him. She ignored me one more time. May be I am a ghost that she did not see me or maybe she”s blind to see some people. Thanks to the guy behind me that said I was next, she could help me. She never apologized for ignoring me. To print out a copy of my membership card it took her one minute. If they were really busy opening new membership accounts, they were supposed to ask for back up. That is how they appreciate customer’s time wasting our time.

Review №68

2023-05-31 22:32:40

Unfortunately I went at the wrong time - 1:00 pm. I swear some of the members must go when the tasting vendors are working- which was today. Everytime I turned an aisle, there was a tasting stand and a line of members blocking the aisle so they can get their sample! If they would get their sample and move out of the way, it would be no issue. I do not taste the samples as I am sure too much sodium. However, kudos to my cashier - moved me out of there right away! Operator 68- Carlos C- great job!!

Review №69

2024-06-13 19:25:34

This place is always clean and stocked

Review №70

2024-01-14 20:31:52

You have to be a member to order food plus the churros are gone now they have chocolate chip cookies

Review №71

2023-09-14 18:16:14

If you Google Costco, ask if you can buy from the food court, it responds yes you can. You dont need a membership. Its on tiktok too you dont need a membership to buy from food court. Today I stood in a long line to order a pizza. Only for them to tell me ineed a membership. Im 70 yrs old. Its hot and tiring. Not to mention the clerk was rude. DONT GO TO THIS COSTCO.

Review №72

2023-05-01 01:35:47

I had a very unpleasant experience at this Costco. All the employees I interacted with were very friendly and everything was wonderful up until checkout. Someone walked up as the cashier was handing me the receipt and said she needed to see that card, then TOOK MY CREDIT CARD AND WALKED AWAY without another word. I had to follow her and ask if there was an issue, to which she replied that they noticed I came here a lot. I was confused because this was the first time I had ever come to this Costco. But she volunteered no further explanation and began typing away on a computer, and I had to ask questions to get any information on why she confiscated my credit card. It wasnt until I looked at the monitor that I realized she was trying to upsell an executive membership. She even typed yes and probably wouldve submitted it without my consent if I hadnt noticed. I had to say no three times before she would give me my credit card back. Being treated like I was stealing or trying to pay with a fraudulent card is absolutely NOT the way to upsell a membership. Please be careful and dont let employees take your credit card!

Review №73

2023-04-18 19:34:30

Found a screw in my tire while getting gas very early in the morning at the Signal Hill Costco. The Tire Center wouldnt be open for a couple hours and I still had a six hour drive back to the Phoenix area. Went to Americas Tire just down Cherry Ave and they told me the hole was leaking but couldnt fix the tire because of where the damage was. They could however sell me a new tire... I had purchased the tires at Costco so went back up to Costco to wait. Even though I didnt have an appointment, I was put in line and my truck was one of the first cars looked at. They found that the hole was in fact NOT leaking. Every member of the Tire center gave top notch service, they were professional and friendly. I was nervous about my long drive through the desert but their confidence was infectious and I was able to make it home safe and sound. I highly recommend the Signal Hill Costco Tire Center.

Review №74

2023-09-27 23:42:44

African women at the self checkout was really rude and came off as racist for some reason me and my mother got asked for our membership ship to scan we noticed the people behind us never got asked for there membership to be scanned…. It was only us before we got to self check out and I had to scan it anyways at the register before scanning my items and she was just over all very rude

Review №75

2021-02-15 21:21:12

This is not the most fancy Costco (no self checkout, no open pump indicators at the gas station, doesn’t have a lot of the nicer snack/meat offerings at the Torrance location).It is, however, where I got the BIGGEST STRAWBERRY SUNDAE EVER.

Review №76

2023-11-17 02:27:06

Store well orgainized. Knowledge staff. Very clean. Cant beat Costco for price and availability of items.

Review №77

2019-09-02 00:43:06

One of my favorite stores. Thanks Tori for helping me make the best choice on my Executive Gold 🌟 Membership -Signal Hill, California #5Star #VIPwhenyoureWithV

Review №78

2023-12-24 06:19:20

Crowded as expected not enough employees at hand to help or guide but prices still good

Review №79

2024-01-26 01:10:49

Ive only been here several times and it wasnt pleasent

Review №80

2022-10-08 17:58:12

Bad customer service.From the cashier who i ordered my tires from..to the guy who installed them...ZERO customer service skills! They didnt even wipe down my tires. I did go back this morning and there was a gentleman who cleaned my tires for me and reset my maintenance info. I give him 5 stars for doing the work his fellow employees should have taken care of on Thursday!

Review №81

2023-03-06 01:19:57

Great place to buy gasoline at the lowest possible prices in the southland

Review №82

2024-03-07 03:44:27

Went for the low gas prices. Cheaper than anywhere around.

Review №83

2022-12-22 23:59:45

Pretty busy but it is the holidays. The only downside is the parting lot feels pretty narrow for how many guests are passing through, and the exits can be a pain if you ever need to take a left out of the parking lot.

Review №84

2022-06-20 02:59:45

Peak hours could use more assistance at the registers. It is a big push for self check out, but you constantly need the assistance of a clerk, so that no faster. Off peak hours are the best. The store is clean and very well organized.

Review №85

2023-03-15 04:19:41

Well u cant beat the fact that most of the items at Costco are the same as regular markets but times 10; WAY WORTH PAYING FOR THE MEMBERSHIP plus they give u 1%back in Costco cash at the beginning of the year... they accept EBT...GAS PRICES ARE A GOOD 25¢cheaperALL THE TIME-!on the other hand Costco,Self checkout is pointlessReally why wait in line to check yourself out when the system is so flawed u will end up spending 3 times as much time waiting for help to resolve ur issue....

Review №86

2024-03-14 00:52:15

Lots of stuff to buy at good prices. Bulk

Review №87

2024-01-24 20:19:33

Ok Costco but its popularity contributes to tough parking

Review №88

2023-05-17 23:33:37

The biggest complaint is the long lines! Other than that, its great. I really only have a membership for certain items. I wish they could open up more cash register.

Review №89

2023-10-16 17:00:23

Got my eyeglasses here. Great service, affordable prices, and you get your glasses within 5 days.

Review №90

2023-03-20 17:19:32

I have to give this location one star because of my experience with optometric department on Sunday March 19th, 2023. I think it was racism. I went to the location around 10:30 am to get a contact lenses for my daughter. We took the number which was 53 and they were serving 50. I think when it was my turn, it was about 11:30 am. I did not mind the wait since I saw how the other customers who were not Asian was treated. I went to the counter, I and my daughter had to tell the lady four times that last time we were here the staffs told us that my daughter need a doctor prescription to get the contact lenses for her to said that she understood us. She told us that she need to order since they did not carry them in the stock. I asked her if she could confirm the type of contact lenses are daily, bi-weekly or monthly, her answer was I dont know. Her answers to my questions were either I do not know or You want to order?. All the time that she and we talked she never made the eye contact with neither me or my daughter. She either looked at the computer screen or the folder. I walked away upset and on my way out I talked to one of the supervisors to confront her. I saw how scare her face was; therefore, I told the supervisor that I will go to a different costco location to get the contact lenses. I went to Garden Grove Costco location that Sunday and got the great customer services from the optometric department there and get the six months prescriptions for my daughter contact lenses. I think it was racism since I got treated differently from the other people. If I was wrong to get the impression, pls let me know. Thanks for reading.

Review №91

2023-09-27 20:12:03

Very clean, well organized and stocked. Even the crowd of customers at the gas pumps and inside the store manage to keep the flow, flowing.

Review №92

2024-01-29 21:25:09

Prices are high. Good quality of products.

Review №93

2023-07-04 03:45:02

Wow! What a packed out warehouse! Parking was difficult! The food court was packed out too, although I can see that it’s a very small area for the food court and the crowds didn’t make it easy.

Review №94

2023-03-05 03:16:03

Yes, this Costco is almost always busy, however the employees here are always nice always curtious. More than willing to help you out if needed. Well worth waiting for if need be. Great overall place for what-cha need.

Review №95

2024-01-19 23:13:19

Love Costco. Very busy though, especially on Monday morning! They always have great books.

Review №96

2023-03-03 20:16:53

Ive been a Costco member for more than 17 years, so obviously, I love the place. Plus, how much more can be said about Costco that hasnt already been said. I do wish they carried more toys/collectibles here, but thats just a side point.

Review №97

2023-02-07 17:30:36

Its Costco. Whatever else do you need to know? I wish we had a little upper grade type product because I think its geared specifically for a lower income. Well what Costco seems to think people with less income would like which is kind of a drag. So if you want to drive into Newport or Irvine youre going to see a whole different animal of product. I think maybe we could use a little bit that down here. Something about Costco that makes you know that whatever is inside is going to be good. So its been evaluated first to even be in the store and I always feel like that. Awesome but you got to just give us a little more flare down here in Long Beach because just cuz we live here doesnt mean we dont deserve it. Yay Costco

Review №98

2022-04-11 23:28:03

Fast lines always at this location.... Membership desk not so much plan on being in line for more than 25 min

Review №99

2024-04-05 19:31:24

I just love me some costco.

Review №100

2022-09-12 22:27:25

I genuinely hate that this is the Costco I live closest too from the huge crowd, poorly designed parking, and the excess workers that do the same jobs. Management is annoying and the return ladies can be rude. The only reason it gets 2 stars is the free samples have been getting better lately but varies by day and time.

Review №101

2023-01-26 20:46:54

WHY only 3 motorized carts for this store?????? My wife (handicapped) can seldom go in with me because of it. Stater Brothers has 10 AT ALL TIMES. Its always a pain in the butt having to follow people that have one to their cars and argue with others who needs it the most. Otherwise we really like this store.

Review №102

2023-01-22 03:28:17

Every week we went there it is look like my home and eating food a lot of good workers

Review №103

2023-04-19 02:21:45

There is no management of the Costco gas station at Signal Hill, attendants are to the side talking to each other, snacking. They could manage the gas station like other Costcos do - facilitate the lines, encourage Costco members to get to pumps quickly, be a presence. Is there no management oversight? This is the slowest, most inefficient Costco gas station in Southern California.

Review №104

2018-05-20 18:45:42

The parking lot is spacious enough that the walk isnt too long even if you park in the corner. The prices are low because you buy in bulk.

Review №105

2022-12-16 19:07:10

Costco is awesome. We all know it. But I give this location 4 stars because of their slow and outdated model of serving food. I’ve been spoiled by the locations where you pay and are given a number. They are fast efficient and streamlined. I left the line frustrated because each person took at least 5 mins to serve; just not worth it.

Review №106

2023-12-14 23:26:33

Wished they carried hard liquid in Texas Costco and wish one was close to me.... Closest is 1.5 hours away

Review №107

2024-01-19 00:29:42

Today I visited Cosco Long Beach for gas, and a few items inside of the store. It was slightly crowded, but not too bad. Mostly the people leaving their carts in the middle of the aisles to grab samples, sometimes oblivious to other shoppers trying to maneuver around them. But my family has been guilty of it in the past too, so... :) The staff is always great and helpful. The only issue that I have with this particular location is the parking. Its usually very hard to find open spaces. ESPECIALLY when you drive a nice sizes SUV. This location is closest to my home, but most of the time Ill travel further to other locations just to avoid the frustration of finding parking.

Review №108

2024-01-16 23:05:00

My long time price club/ Costco Friday evening madness Raining small crowd. Really crowded mid day Tuesday

Review №109

2022-03-31 19:01:05

Im not going to rehash the story because I did speak to a manager about the situation but I do want to say that I went to the food court to get some pizza and was treated with an incredible amount of disrespect from the worker Chris. Joshua and John were amazing in how they did try to correct how I was treated. Joanna the manager also listened and said she understood. While I dont think I will ever return to this location I do appreciate the 3 of them. Chriss demeanor and how he treated me was mind blowing. His oh I didnt know attitude was false. So tired of bad behavior of co customers but whats worse is when store workers take sides without even asking any real questions. No thank you.

Review №110

2024-04-15 00:35:34

Costco is my go-to spot for almost all of my shopping needs.

Review №111

2022-01-20 00:05:19

I love the store at Signal Hill close to my house, very clean.

Review №112

2023-02-06 01:15:05

If you get here by 11am on a Saturday, youre gold. Ample parking. No long lines. Less crazy shoppers and drivers.Peace$_$

Review №113

2022-11-26 21:53:38

Today, 11/26/22, I went in at 11am for a tire repair. I pulled my car to the garage and was advise that I have to go inside to get check in. So my fault here. I didn’t know I have to go inside to get checked in. I thought it was like Walmart or elsewhere where you can pull up and they will help assist if they wasn’t busy. Or they will tell you to park the car. They wasn’t busy. The worker there said I can leave my car there, in front of the garage. So I went inside to get checked in. Keep in mind, I have to walk from the garage to the inside to get checked in. So when I got to the front, I told Drew(sales person) that I’m checking in for a tire repair. He didn’t need my car key and said they will call me when it’s my turn so I’ll have to pull my car in. Was advised I’ll have to park my car. Ok cool. Went back outside to park my car. 2 hours later.. I haven’t received any calls/follow up. So I called the tires center. 1st call, no answer. But the 2nd call went through. So I ask for the status of my car, they said they didn’t get started because I didn’t leave my keys so they have been working on the other cars after me. Like what I said earlier, I was told that they didn’t need my car key and I’ll be called once it’s my turn. I was advised to pull my car to the garage. So I went back outside to move my car to the garage. As I was exiting my vehicle, one of the worker came out and said that I’ll have to go back inside to check in and pay. And I’ll need to park my car. At this point, I was very very irritated but didn’t take it out on anyone. Their Lack of communication need to be improved between them. So I went back to Drew(again, tires center sales person). Paid the 10.99 and left my key. This is my first time coming here and it will be my last.

Review №114

2021-11-21 19:06:34

Return policy is ridiculous!! Not one associate had the same explanation for the policy!! I have receipt and simply wanted to exchange my item. Was told three different things. It was a gift and I HAVE RECEIPT!! THEY WOULDNT ISSUES A DAY PASS TO SIMPLY EXCHANGE ITEM!

Review №115

2022-04-02 03:47:10

Not my favorite Costco location in the world. The parking lot is a pain to navigate, and the store feels... Narrow? You end up way in the back of the store just to get paper towels, toilet paper, and non-alcoholic beverages. And the last time I was there, the selection seemed a bit slimmer than my latest experiences at the Torrance and Cypress locations. Despite all that, I get good service here. They still have the food court, which is solid. And they still have everything you *need.*

Review №116

2023-11-18 15:14:43

Two words hot dogs, this place is our go-to for premier protein chocolate peanut butter 😋 and the 5 dollar the rotisserie chicken is Delish!!!!!!

Review №117

2022-12-17 05:56:43

Horrible. Been coming to this location since it opened. It has severely go e down the drain. The product selection sucks as ever week they carry new things and stop carrying the products that sells the most. I now go to the other locations that are further from me and find the products that Im looking for. Also Ive been lied by management when I ask about a product that I would one week and then the following week I cant find the product so Ill ask them where I could find it and they tell me that Costco stopped carrying that product but Ill find it down the street at another Costco. The only goid thing about this one is the staff.

Review №118

2020-11-20 16:20:46

Like the prices and the food everywhere. No more tasting samples. Just people standing by booths with fake displays.. Kinda a bummer... Lots of people But the lines went fast. Great specials with fresh meat. Bone in chops for 1.29Got to go.. Btw. No outside lines and tons of Xmas specials.. Have fun before we get locked down again

Review №119

2023-11-08 21:13:00

Always a pleasant moment shopping here. Employees are friendly and respectful.

Review №120

2020-08-08 21:21:13

Always a pleasant shopping experience. Helpful staff who go out of their way to make sure you have the items you need. Although much of the food comes in large packages better suited for families we make it work by subdividing the pack and eating portions over a week to 10 days.

Review №121

2024-03-03 05:37:36

It seems to have heavy traffic anytime of the day.

Review №122

2023-01-10 04:08:50

Love the store . Parking gets very packed . A lot of customers come in early as possible . Love the Dave’s Killer Breads selections and there Sun Maids .

Review №123

2021-06-14 16:37:46

This review is for the optometrist. We arrived and were helped and out the door in under an hour. They are polite and do a good job. I am especially grateful because my girlfriend had been having headaches for a week and vomiting a few times. I thought her glasses were just too weak. But they did a full exam and found that she has a much more severe problem and we detected it early and I was able to take her to a specialist the following day, which is today. I will always be grateful they helped me protect her.

Review №124

2022-04-10 12:43:15

If you dont have a Costco membership... it would do you wonders to get one... they have the best deal ....that Ive ever found on seafood oh my God.... The dungeoness crabs are $17.99 a pound and the jumbo shrimp with heads on is $6.99 a pound... you cant beat that with a baseball bat... check them out ...they have a lot more items...you have too look ... but Im a seafood junkie

Review №125

2022-05-24 14:03:11

Where do they get all the nice helpful people that work here? Never know what new great deals you will find or how much stuff you will buy. I am a fan of Costco. How can you roast a chicken as cheap as you can buy one here??? Pharmacy has been helpful and a bargain. Love that when i am exhausted and the guys help load the car, yeah!

Review №126

2022-04-19 18:43:21

The Signal Hill Costco is very nice.From the clientele to the employees, everyone was kind and polite.There was a good variety of items that you dont find at the District store in Tustin.Also we were only in Costco gas line for 20 minutes.Overall a very nice visit to the Signal Hill Costco.

Review №127

2023-12-07 20:56:31

I love Costco so much that I will be changing my last name to Kirkland

Review №128

2019-04-19 22:51:56

For the uninitiated, first of all, be glad for the gasoline prices! They are competitive. Hence, you will wait in longer lines.Be patient as you drive around for parking. For the physically fit, park farther away so you can park immediately otherwise you will circle the parking lot if you want a closer space from the entrance. Today, I prayed for one and my guardian angel and Blessed Virgin Mother Mary did indeed intercede and God willed in the affirmative!Please bring a smile!Others will repay you with one back.So after fueling up, Byron and I parked. We entered and the adventure in snacking commenced! Lots of samples of salmon, organic juices, and cheeses! Being Good Friday, I bought items I would not have during the regular season!I bought meatless yummy salads, goat cheese veggie pizza, chips, and popcorn! Employees at Costco are human beings with heart and a sense of humor!

Review №129

2022-04-01 14:57:27

Awful Customer Service. Not a good experienceI talked to a supervisor but wow I’m really disappointed.I’m in disbelief, I been coming to this location for years. That was not okay, I felt like my mother and I were being rushed. The cashier and assistant were talking under their breath and laughing. Next time I know Aaron D won’t be the person to go to. And not only customer service, but I realized a meat I purchased had a hair. I’m speechless, I would probably go to another location.

Review №130

2023-01-13 18:39:24

I like this Costco so much more than others in the area la and to the sourh. It usually isnt packed like a zoo and the ly get a lot of seasonal items that they blowout for ridiculously low prices. I Lt can get busy litke any Costco but its a pretty darn good one

Review №131

2022-09-14 11:47:36

As a single person I dont buy a lot of food at Costco. But I always stock up on all my paper goods, laundry detergent and dog food. I always save a lot just on those basics.And Costco always has the best prices for gas in town so I always fill up here!

Review №132

2023-10-10 17:36:56

Great for things like gas, veggies and electronics that will take me forever to save for.

Review №133

2018-07-06 03:46:29

Always nice and fun experience with great food, diversity. great service people. took the time to make whether one of the products was lactose free, and didnt stop till verified. love it each amd every tome

Review №134

2022-02-13 02:37:04

Took longer to find parking than to do my shopping. But I did return later to pick up a cheese pizza I called ahead of time for and it still took more than 30 minutes to get.New visit today and even though parking lot was full there were plenty of check out lines to expedite the process.

Review №135

2023-03-11 03:21:32

They dont always have everything they have on sale, and they keep rearranging the aisles, making it harder to get in and out if you know what you want. Becoming a little more retail in that aspect.

Review №136

2021-12-26 19:44:44

Just had a horrible experience with the cashier Robyn. This is literally my first time writing a bad review but she was very unprofessional. She asked me to come over to her work station and move my water bottles from the cart, so she can scan another item. first time I’ve ever been asked. When her colleague offered to assist her I heard her say “f**k that s**t they have water bottles in the way” . She was completely out of line. Costco should have employees that can provide better costumer service. Will be cancelling my membership. And I did speak to a manager about it, she offered to have her apologize but what’s the point.

Review №137

2023-10-01 22:19:53

A bit crowded with narrow aisles and short checkout spaces. The wine selection is also on the limited side.

Review №138

2022-11-18 02:03:21

We always love going to Costco. The only problem our last visit was rude people in the parking lot. We have DV plates, waiting on a spot. The woman was behind us was very rude n impatient.

Review №139

2021-08-08 22:27:15

I always get more than what I came for when shopping here. Its a very clean store but its always crowded. So either come very early or practice patience. The staff is always friendly and helpful. Have never had an issue here.

Review №140

2020-07-05 15:56:22

Always good quality vegetables and fruit...

Review №141

2018-11-06 05:47:54

Good selection, good deals. Went there as a guest, will come back as a member.

Review №142

2020-11-25 08:18:17

I just had to give a shout out to Gil and the crew at this Costcos in Signal Hills. I went to another Costcos Warehouse before arriving here the line to enter was out the door so I just got gas and that line too was long.🙋🏾‍♀️ This was like the best experience that I ever had at ANY Costcos. The first person was Virginia she was outside in the front disinfecting/cleaning the shopping carts.👍🏾 When I got to the door showed my membership and started my shopping. ALL check out registers were open😳 A young lady African American sister 💃🏾damn I cant remember her name was in the section with the clothes I was looking for pajamas for my kids. She helped me find the correct sizes for each of them and directed me all the way to the area where the thermal pajamas great very helpful. During this pandemic and holiday rush can u believe I was in at 1:30pm and out right at 2pm. The parking lot was FULL the ladies at the register were nice too. I will be returning to this location. Thanks again Gil and the Crew.

Review №143

2018-01-30 06:44:58

All the love one gets at this Costco is AWESOME! There literally is someone giving samples at the end of every aisle. It worked well enough for me to buy many of their products. It is a very large store, and yet it is always packed. But even those sometimes lengthy lines at the checkout counters moved quite quickly. I was very satisfied and highly recommend getting a membership if you ever need bulk items, or just want quality goods at affordable prices.

Review №144

2022-07-02 15:35:50

I went in 06/30/22 @ about 12:30 pm into the customer service department to return a package of chicken I had just bought … I wanted to change the cut of chicken .. like i said I had just bought it literally wasn’t expired or anything not open nothing .. and when I went to return it there was an Asian male working there … he called me over and greeted me & then asked me what’s wrong with the chicken I explained I just wanted to get another cut I got the wrong one but I just bought it … he proceeded to tell me that next time I need to pay attention to the kind of cut because now Costco can’t sell it due to my mistake ????????? & to make sure I grab the right one this time ??????? & he said that he was noting it in my account that we had this conversation so that next time I won’t be able to exchange . & that it was a waste of food . I have never been spoken to like that at any Costco ever including this one I understand where he is coming from but there are ways to say things nicely and also what happen to the 100% customer satisfaction or your money back guarantee but can’t exchange some chicken ????? lol come on Costco .

Review №145

2022-03-26 00:41:26

Ive been buying the majority of my groceries from this Costco for several years. They just remodeled and added a gas station. You cant beat Costco so you gotta join them. Great deals on quality product. Theyve remodeled and re-arranges the entire store. Much more convenient.

Review №146

2021-10-20 20:31:55

Customer service at the tire center is excellent. The staff at the counter is named Daniel. He answered and addressed all my worries and made some honest suggestions. I will be buying my tires and batteries here when it comes time for a replacement.

Review №147

2023-07-08 23:36:15

Unfortunately, I complained numerous times regarding the slow service in their tire department with the two managers and corporate headquarters. They listened but nothing was done. You would think with all the money they earn from membership that they would offer me a gift card for three complaints over a two year period but apparently this is the greedy corporation that we as consumers are supporting...Out of all the Costco locations along California, the Signal Hill Costco remains one of my favourite! The customer service is astounding and the lines inside the store and gas moves rather quickly.

Review №148

2020-06-22 23:31:31

Only Average.The store is quite disorganized and the staff overwhelmed. I no longer waste my time going to the Signal Hill store since I can never find everything on my list (they’re always out of at least two items on my list of everyday items). I WAS able to find my razor blades - in the front of the store between the Roomba display and a pallet of almonds (why didn’t I realize that)...Last, the cashier was scanning and putting my items into the cart of the person in front of me, who had already checked out. Brilliant.

Review №149

2021-01-14 10:28:17

My trip to Costco today was successful. It wasnt crowded, and they even had Charmin toilet paper in stock. My biggest complaint is that I always have to struggle with the shopping cart in the parking lot. I have to make sure to hold onto it while I unload it or it will roll away (because of the hilly topography). I realize theres no easy way for Costco to fix that, but it is annoying!

Review №150

2023-09-28 05:47:32

Lots of products to choose from. Only thing I dont like is they keep moving product around and if you see something and you like it. Buy it, it may not be there next week.

Review №151

2024-02-10 01:09:41

Very small location but the were one of the original location in the 1990s. I have been here thousand of time over the decades. Good enough to get all your grocery but they a missing a few items. I like to use the new self checkout machine.

Review №152

2020-08-26 03:40:04

Shop here all the time. always spend way too much. the layout is kind of wonky but other than that, never had any issues here. just wish i could go inside without dropping $200 at least but that is not their fault so much as it is my lack of control. lol

Review №153

2022-05-24 18:00:16

On 5/11 i was at costco.. pulled out my wallet and flashed my card at entrance and haphazardly placed my wallet back in my pocket.. this was around 815p so they were close to closing and i just needed to grab a handful of items.. my husband was in the return line and quickly met with me and we began our shopping.. after completion we headed out and the clock sat at 8:38 so i get accomplished in thinking we didn’t hold them back too long..once we got home i went to empty my pockets and realized that i no longer had my wallet.. frantic i sped back to costco knowing their gas station attendant would be out til at least 930p.. when i got there he was closing up and had me wait while he finished putting out the cones.. he then used his walkie to contact management to have themcheck if anyone had turned it in.. he was very polite and helpful and really made a stressful moment as stress less as possible.. unfortunately after 10-15 min i was told that none had been found.. i drive over to where i had parked and looked around just in case and again nothing..the next morning i woke up early to try and see i could stop by along my way to work.. i thought, i went late enough that it could still have sitting on the floor overnight and maybe one of the opening crew might have come across it.. a worker in front restocking the bread products for the food court said he didn’t have a walkie on him but that “John” at the window was one of the managers and would be able to help.. as i approached the window he opened it up and asked what he could do for me.. i explained my situation and and got on his walkie and asked another person inside if they could check lost and found.. i believe it was a lady and that they asked for a few minutes to check a couple different places but was also in a place not too close to it..after 5-10 min i hear over the walkie the person inside asking if the member was on the phone.. John said “no, he’s here at the food court” so the lady said she would be on her way down..John walked me to the front gate as it was opening and out came a hand with my wallet..in times like this it’s simple things that really have huge impacts.. the cards were stacked against me.. the wallet was a limited edition LV my sister had given as a christmas gift 2 years ago and also had a decent amount of cash and gift cards inside. the only thing out of place inside was my drivers license for obvious reasons of making sure it was me but everything else was completely intact..to whomever was the original finder, i’m quite sure that you were an employee and i firmly believe that you are a truly the type of character that your company wants representing them.. i can’t thank you enough as the wallet itself was irreplaceable and the insides were just frosting but truly a display of actions that are rarely found in these times..

Review №154

2023-02-07 05:02:31

Ok but why do you guys never have squishmallows in stock! I’ll give a 1 star just because the pizza is fire tho🙄

Review №155

2024-03-06 05:22:53

Pizza is always so good!

Review №156

2021-04-05 04:14:03

Costco, oh how I love thee! I shall sing your songs of joy for my stomach longs for your fill... ups!From gas to food, as long as Im in the moodIll drive myself from home or work to get the best deals on earth! If you like your beef lean, you know what I mean. If youre a fan of beer, you get a lot and theyre near.Cant go wrong with Costco, their return policy is the best-o!

Review №157

2023-12-11 08:43:19

Great deals, has a gas station, outside food court

Review №158

2019-09-24 16:09:15

Theres a lot of parking, but be aware that there is also a lot of stores in this area, so during peak times, it can be packed. I only went to the food court and not inside the actual store, but they were fast and efficient, getting me a pizza in well under the estimated time. Staff was friendly and the pizza was so good!

Review №159

2021-10-13 19:31:29

I love going here I always get so much stuff the parking is usually pretty decent the gas line is well as you would know at all Costcos its always such a nightmare but it moves fast so I would say that they need to get rid of the parking I dont know what to call those dividers or the planters in the parking lot so that the all the lines can be even and it would be less hassle but overall good

Review №160

2023-02-20 00:11:20

Super fun just walking around and seeing what cool products they have on sale, folks are always nice and helpful.

Review №161

2024-04-24 02:06:24

If they have it, its in large quantities and cheap with good quality. Its very busy on the weekend!

Review №162

2020-07-03 01:03:40

First time back since beginning of April. Less people but not everyone wearing their masks properly especially the children between 9 - 12. Their parents couldnt keep them under control either. Not the staffs fault but it does make it a little uncomfortable. Working people have to shop after work hours

Review №163

2017-09-10 16:18:15

Costco is worth the membership fee. If you need bulk items or for peepers, this place offers items for less than normal prices. They carry excellent, quality clothing items as well. Their food items such as their bakery selections are appetizing and the meat department offers quality products better than your regular supermarket. They have so many great deals that I often leave the store with more items that I came in for, but I happy with the deals I purchased.

Review №164

2024-06-21 00:10:10

Favorite toy store n lg food purchases + great gas!

Review №165

2021-07-16 21:25:12

I rarely have problems here. I get in, get out, and (usually) have everything I came to get. Today, however, I had the worst customer experience Ive had in a long time. As I approached the cashier with a full cart, I showed him my membership barcode to scan like Ive done at checkout dozens of times before (and the same barcode I also show to actually get INTO the store). Thats when the cashier hastily (and rudely) told me that I wasnt allowed to use that app. He called over the manager, she said the same thing, and then couldnt finding my membership by using my DL (which is odd because my name is 1000% tied to my membership). They didnt say, We will scan the barcode this one time, but just know that you need to download the app moving forward. Not only would that have been the proper way to do customer service, but I would have happily obliged and thanked them for their flexibility. Instead they gave me the run around and told me I had to go to the membership desk to figure all this out. This is just another example of poor customer service due to a policy restriction.P.S. I dont mind the policy itself at all. What REALLY bothered me was the inconsistency of its application and the rudeness and lack of flexibility from the staff (especially the manager, who one would expect to be trained to properly interact with and accommodate customers). This was a big L for this Costco location.

Review №166

2022-07-29 06:30:41

Update: I will go to the Costco in Lakewood from now on because this place keeps selling spoiled produce. I usually try to make sure I buy quality produce but sometimes I just grab and go because of how busy it gets here. I have to dig through the strawberries because half of them are moldy and I had to throw away a whole huge fruit bowl I paid $10 for because it went sour (exp 7/27 and it was bought on 7/27)This Costco is great, the only people that complain are those that cant be made happy no matter what is done for them. Sorry guys but the world doesnt revolve around you and this Costco and the employees make sure they cater to everyone, not just YOU and your self-righteous a$$, sorry (not sorry). Shout out to the optical department, especially one girl (Rosalina), most of their employees are great! One manager was awful but from what Ive seen shes gone (thank God). And they have some super rude, think theyre the center of the universe type customers. I will always come here for all my goodies.

Review №167

2021-12-28 02:46:26

Not the best Costco. Its better to drive a little further and go to Lakewood or Los Alamitos. They turned the bakery into a huge wine section which is desirable only for some people. Very limited baked goods.

Review №168

2021-11-17 04:23:20

Huuuge warehouse. Great selections! The prices are good. Reasonable 9/10 times. Lines are expected, they also have a self checkout. Staff is friendly and helpful. Covid protocols are followed by staff and customers. My membership will be expiring in a few months and will be renewing for sure.

Review №169

2021-01-20 02:31:02

Clean, well stocked and a great variety of merchandise. Senior hour from 9 to 10 am. I enjoy the small number of people during the senior shopping hour. Feels safe and clean.

Review №170

2022-05-08 07:30:52

Fix your gas line situation. It’s making it harder for the shoppers of the plaza to get through. I shouldn’t have to drive around your line, argue with the moronic drivers that can’t decide, nor should I have to get stuck and wait to pull in just to access to the lot to go shops at PETSMART, or god forbid I need to pull in and out of the Wells Fargo. Good god!

Review №171

2021-02-23 20:09:14

Photo center is not there anymore which is very disheartening because I liked refilling printer ink cartridges and not producing more plastic into the environment. I spent $80 on printer ink when the photo center would cost me way less. Other than that Costco is a great place to buy your needs

Review №172

2019-01-24 23:56:41

Why do you need to hand out samples? With your return policy, it really is unnecessary. Samples slow down the overall flow of the shopping experience as a dozen people with zero manners or interest in actually purchasing the samples product, leave a landmine of carts to be navigated through. Amazon is looking more and more appealing. Similar return policy without the stampede of sample grazers.

Review №173

2023-09-29 04:30:00

Nice well kept store. Friendly service. Clean wel stocked store. Always a good value. Rotisserie Chicken for $4.99? You can not bet that deal.

Review №174

2020-10-15 16:44:26

I love this Costco. This is my local go to!However when I took my Mommy this morning at Senior hours and we were checking out I had a bad experience with the checker KENDRA. It was not only disappointing because hey.. your in customer service, do your job! But she was a black woman dealing with another black woman and her mother. She was rude and impatience!!

Review №175

2021-02-16 00:42:37

I usually have great experiences, however, this time it was different. I witnessed an employee pull down his mask to blow his nose with a paper towel nearby. He threw away the trash and went right back to assisting the cashier of scanning and loading items in carts. During this pandemic, you would think hed at least sanitize his hands afterwards but he just went about his business and touched every item in my cart. I am appalled, disgusted and disappointed.

Review №176

2023-06-19 01:15:48

Terrible experience. Ive had my membership for several years but lately the people who work there are super racist

Review №177

2019-08-31 02:47:15

I walked into this Costco and the lady that’s there to greet people when they walk in looks at me and my dad and says “may I see your membership “ and we didn’t think much of it and she didn’t say good afternoon or anything she just straight forward asked and there was this white couple behind us and I stopped to see if she would ask them for there membership and she said “good afternoon “ and didn’t ask for there membership . This is so annoying that she’s a worker and they do this when they are just supposed to greet people .

Review №178

2023-10-01 02:17:22

Clean and well stocked. Great rotisserie chicken. Fast check out.

Review №179

2020-01-09 00:33:14

The products are great and so is the customer service, but they need more electric carts for the disabled customers. And the ones they have need work. My husband is disabled and everytime we go to this Costco, the carts have problems. Other than that, a great shopping experience.

Review №180

2018-10-28 00:13:48

The inside store was good but I unfortunately made the mistake in thinking that I could purchase a whole pizza and get that to go. I spent over 30 minutes in line just so that I can give them my order. Unfortunately, this location doesnt seem to have a specific process or system to deliver their items. One customer spent 35 minutes for a single slice of cheese pizza. Needless to say, some of my items that I purchased melted in the car thinking I would only be 10 minutes. Lesson learned

Review №181

2021-09-17 15:53:39

5 starts for all the content and supplies they carry.3 stars for the handful of rude, and disrespectful employees they have. If you have such terrible costumer service skills than you shouldn’t have these people work at Costco. Not all the employee’s are this way, thankfully. But the bad seeds make the shopping experience dreadful.

Review №182

2022-04-24 21:40:54

Some many changes on the stuff is a chaos there. Everything is every where with not common sense but the only not changed is the stuff from the freezer or colder everything else wow. Plus is a chaos to pay cashiers if was more organized people fluent in aisles

Review №183

2017-07-14 22:58:32

Ive shopped here all my life, and this place never lets me down. Good prices for items in bulk, and good service as well. My only criticism are long lines on the weekends, the parking lot is on uneven ground, so it becomes hard to steer your cart as you leave, and that items get moved around all the time.

Review №184

2018-12-27 17:57:26

Best place to shop in bulk! Plus your stuff last longer for the price.

Review №185

2017-10-04 04:54:51

Friendly clean n always finds whatsoever Im looking for. Very busy n always have a nice demonstration going on especially on weekend. Im able to get my gas cheap all at the same time after shopping plus they help when youre a handicap person.

Review №186

2019-08-23 19:47:43

11:53 am 8/23/2019 Very unsatisfied with the customer service, my family and I received today. Just finished shopping with two full carts of merchandise as I loaded my own cart after we paid for everything I decided to pick up some empty boxes for our merchandise so it could be easier for me to load it in our car from an empty register. As my wife and daughter waited for me to get the boxes an older man with white long hair in a ponytail was helping the register next to me had a very disturbing and negative attitude yelling to leave those boxes alone those are for customers I explain I am a customer and showed him my carts and so he said well you could just ask me if it’s okay for you to get any boxes very rude and upset. I’m not upset that I loaded my cart by my self I’m not upset that I wasn’t aware of the Costco rules that I had to ask for the boxes for my merchandise before getting it it understood I am upset of the rude customer service I got in front of my wife and daughter felling disrespectful as I am enjoying shopping at this location and the cashier was very polite and friendly. I talked to the MOD and explain the situation he calmly explain that he will take care of the situation. Customer service needs to be a priority and explained or if not maybe a training exercise. I am a very loyal and calm respectful friendly man and all I want in return is to be treated with respect that’s all.

Review №187

2022-01-23 00:55:07

This Cosco is well orgamized, clean, and has a quick checkout.

Review №188

2023-07-07 20:51:28

Although you need a membership to purchase items, the things are overall pretty cheap and useful. There is a big variety of items to purchase from. The samples are also very helpful and tasty.

Review №189

2022-09-21 19:51:20

The store is so cool 😎. Lots to choose from and all kinds of things to eat. Plus there is quick food out side.

Review №190

2019-03-12 06:06:55

Ive come here several times w friends, and have to tell you, some of us consider having lunch here an outing 😅😅😅😅. Love the damn hot dogs, what a deal and a steal! I gulf those down in no time like my life depends on it, actually, often it takes me longer to stay in line 😂😂😂👈 guilty as charged 😉.This is a huge shopping area, as good and busy a Costco as any other 👍👌👀

Review №191

2023-12-28 02:20:26

Busy but clean and lots of help if needed

Review №192

2021-04-27 07:13:27

Became a Costco member for the first time today! Quick and easy.... But the guy who was signing me up was REALLY pushing me to try for the executive membership and accompanying credit card offer even after I declined several times... Like I know u get a commission dude, but NO MEANS NO!

Review №193

2023-09-10 19:30:44

TERRIBLE FOR WAIT TIMES, OVERCROWDED!! SET A GOOD HOUR AND A HALF ASIDE JUST TO GET SOMETHING FROM THE FOOD COURT!

Review №194

2023-10-01 06:41:03

Hot dogs are good. Ice cream is good. Hot dogs and ice cream is even better.

Review №195

2022-10-13 19:44:47

Lost my wallet here but i was able to retrieve at the Customer Service Counter 👏👏👏👏👏That was great but someone stole my credit card but I was able to report it stolen before the person used it.

Review №196

2021-06-25 12:54:41

I love Walmart because of their cards for the physically disabled they have a lot of cards because Costco is usually crowded a lot of people use the cart but at least they have a lot I know of other stores namely Walmart that have a lot of customers and only two cards and sometimes only one works Costco has more than one part and they generally work and are powered its like when someone stops using it the customer service plug them up to keep them powered for the next customer I love that I dont know if its all the Costcos but the ones that I go to thats usually the service you get thank you Costco

Review №197

2021-02-14 01:27:26

They cant get peoples membership straight. Despite customers being charged out right on their own personnel credit cards and the transaction posting. You get to the line after waiting sometime, only to hear the cashier say you have not paid your membership. They send you to customer service, make you wait even more, do not resolve the issue after it happened the first time. Then you go the following week and go through the same process.Fix it Costco or Sams Club will be my go to wholesaler.