Presentation on Map Reviews Nearby

Costco Wholesale in Moreno Valley

4.5 (199) 12700 Day St, Moreno Valley, CA 92553, United States

Categories

Warehouse store
Department store

Location on the map

Moreno Valley, Riverside County, California, US

Phone: +1 951-697-8900
Site: https://costco.com/warehouse...

Opening hours

Monday:10 AM–8:30 PM
Tuesday:10 AM–8:30 PM
Wednesday:10 AM–8:30 PM
Thursday:10 AM–8:30 PM
Friday:10 AM–8:30 PM
Saturday:9:30 AM–7 PM
Sunday:10 AM–6 PM

Edit info

Total reviews rating 4.5

199 Reviews for Costco Wholesale 2024:

Review №1

2024-04-13 07:51:32

The store here is always nice and organized. Usually come here for gas, and since it gets pretty packed with long lines, I always go early morning during the week to fill up. I never wait more than 10-15 min in line but once I made the mistake of going a bit later afternoon and waited around 45-1 hr wait. Never again! Their gas prices are great that’s why I continue to come here whenever possible.

Review №2

2024-03-27 04:35:26

Great Costco! Stocked and very friendly staff. Area is clean lots of parking and very helpful people. Gas station is big and easy to drive thru. Food court sells out of some items however the pizza and hotdogs are always a kid favorite!

Review №3

2024-06-25 18:42:19

Love this place. I dont come here often, but its always clean. I bought a garden shed and needed help. It only took a few minutes for help to arrive after I asked. Staff super friendly as always....

Review №4

2023-11-18 16:23:02

They have unethically and immorally and illegally erected barriers in the parking lot that were not on the original design review for the property. There are too many cars and these barriers take away dozens of parking spots. This has created a public safety hazzard and puts shoppers lives in danger in the event of an emergency. People illegally park in fire lane and employees can see them but do not call police. No way for emergency vehicles to get in or shoppers to get out.

Review №5

2024-01-24 03:16:27

I am reporting this today 01/23/2024 around 7pm I am a member In I ask the manager in she is white lady in I am Hispanic lady in I ask her if she can let me pay my egss in milk because I dont know when My card is got expire even I am still a member she told meshe can not help me then I went with another employee her name is Brenda she is very rude in not able to help me she told me is like one month got expire my membership I told her in she can give me a pass into I renew soon because I did not bring alot money to pay the full of my membership in with a bad ugly face look at me no you can not I feel race here in plus is not even the year is expire my membership I am reporting this to the supervisor today very ugly in the manager is a white lady all race with me because I am hispanic I ask her please let me pay my milk in my eggs in with her bad attitude she say no!!!!

Review №6

2024-06-30 21:09:10

The store is great BUT SOMONE NEEDS TO GET CONTROL OF THE PIZZA ORDERING SYSTEM!!!! It makes customers mad at each other needlessly. They could fix EVERYTHING WITH ONE SIMPLE SOLUTION.....KEEP THE LAST WINDOW ON THE FAR RIGHT FOR PIZZA PICK UP ONLY! so many times I have waited for my pizza only to watch another person at another window walk up and order and get it. PLEASE FIX THIS PROCESS. ALSO, PLEASE HAVE A ORDER AHEAD SIGN! Last time I went up to the window order only to find out someone in front of me had ordered 12 pizzas and I stood there for an hour and a half waiting for those to be done and a couple others that were in front of me. WHOLE ORDERED PIZZA SHOULD ONLY BEGIVEN OUT IN 1 LINE!! IF YOUR IN THE PIZZA LINE (waiting your turn) YOU GET YOURS NEXT. COSTCO, PLEASE FIX THIS!!

Review №7

2024-07-04 15:05:46

This is the WORST location in the area. Not quite sure what is foing here but most of the employees are rude and indifferent and basically unwilling to help. One guy actually went out his way to challenge me and became combative when I asked for help and I explained how the level of customer service at this location is just quite awful. I am still waiting sine June the 11th for a member of management, Kharesa, to return my call regarding an item I had been in the warehouse looking for. I had made at least three separate trips to this location to find a specific item. She had taken my personal contact information and assured me she would give me a call. After a few days, I contacted her as there was no call. Again, she reassured me she would call me back as she still had to look for the item. To this day, still no call.The cars in the parking lot are out of control in the parking lot and the pedestrians coming from their parking spaces love to walk down the middle of the lanes in the parking lot. It’s a crazy, hectic environment and the workers and management are unhelpful. Will not be back to this location. Worst Costco experiences have been had at Moreno Valley Costco!

Review №8

2024-05-11 20:25:41

Love Costco hot dogs! Dont steam buns. Thanks

Review №9

2024-05-23 04:27:11

I was there shopping this evening had a very bad experience. I had a temporary card because I left mine at home the guy at sco wouldn’t want to take it because it didn’t have the date on it. Not my fault that they didn’t put it on there I asked for the manager and he was no help. He was very rude and I went back to the customer service counter and the young lady just wrote the date on it. She even said that it’s so stupid he could’ve help you right away. I literally had one item. I even took my id card out and they both managed to be very rude. More customer service training is needed and please tell them to be polite with your customers.

Review №10

2024-05-02 16:36:23

The costco itself was fine, but signing up for the membership here was awful. They were unhappy that I did not want the $120 membership, and one woman specifically (I believe she was a manager because she had to finalize my membership), was incredibly rude and condescending. It was so bad that another Costco staff member was standing behind this woman just laughing because of how pushy she was being and how many times I had already said no. I even understand they have to do their sales pitch, but I already listened to the pitch, made my decision, and then was essentially berated for what I decided. It was uncomfortable and unnecessary and I wish I had gone somewhere else.

Review №11

2024-05-02 23:20:32

No real issues with the store itself. I shop here regularly and have been a Costco member for a long time. The gas station isnt set up to handle the volume it now receives so you have to plan if your stop includes gas. My issue is the gaunlet of people hitting you up for money and trying to sell you things in the parking lot. First guy today tried to sell me some generators he had in the back of his truck, second was someone asking for money and third was a guy trying to sell me strawberries. Maybe a sign of the times but this issue seems to be more problematic here than other locations.

Review №12

2024-06-02 21:40:51

I purchased a fresh fruit bowl item# 50683. Brand Fresh Garden Highway. I purchased at 4pm yesterday, sale date by of 06/01/24. When we went to eat it at 6pm with dinner the fruit was spoiled with a horrid rancid bitter taste. I call the store today to report it, only to be told I have to bring back spoiled fruit for a refund. REALLY! Is Costco going to taste it? I spent $600 and the fruit bowl was $11.99. Ive returned maybe 5 items in 20 years. You think as a valued member theyd take my word for with an attached Pic. So disappointed with their service. I will be changing stores to SB. Buyer beware.

Review №13

2024-04-25 21:20:55

The worst costco experience Ive ever had. Employees at the merchandise return had a horrible attitude, were power tripping and acted out of line. The manager of the store ended up calling me a day later to apologize but unfortunately, I wont be back to this location. I hope the employees will learn to be better in the future

Review №14

2024-05-02 21:10:30

Love love love my Costco! Except i hate that they discontinued that tasty new $10.00 roast beast sandwch with sun-dried tomatoes. The Turkey sandwich they put in its place is kinda blah!Bad move Costco, it was so good i didnt even mind the price. But then again theres always pizza and Hot Dogs, but any American knows even they can get old after awhile. :(

Review №15

2024-06-02 16:46:31

This store is so rude. they aggressively accused my wife of sharing her costco card. and when you ask for your tax exemption for business. they tell you it only a few cents as if they were tax advisors. we pay extra for that card. if have no idea how they are at 4.5 stars.

Review №16

2024-04-19 16:37:31

For the most part everything I was looking for was available the line going out was fast the checkout lines were quick and the food court was only issue small lines but was dirty.decided not to go try it. Parking is difficult so beware

Review №17

2024-02-08 20:18:02

The food court is terrible here. You order your food ahead at the kiosk and stand in line to get your food, and they make you wait if some items arent dont yet and thats ok, whats not ok is by the time they get back to you the food you were waiting on has already been given out to other customers that got in line way after you, and have to wait again. Its very frustrating. They need a better system. Or focused employees in the food court. The manager in this department needs to step up and try to figure out a better system.

Review №18

2024-02-07 16:45:39

Always packed, the pizza area is always soo unorganized. I recently got my membership and instantly regretted it . They need to hire new management for the food court.Nothing seems organized . Costco should also provide self scan and go & have their workers scan items at the exit like Sam’s club does. It speeds up the process & actually has the workers at the exit truly doing their job . Costco needs a lot of improvement

Review №19

2024-05-01 00:43:20

Actually the hearing aid dept. was a great place for help. Especially if you call ahead for an appointment, and when there theyre very helpful! Thank you, folks!

Review №20

2024-06-01 01:24:56

1st Costco I’ve ever called to order a pizza ahead of time and it’s only first come first serve and you need to order in person unless you’re ordering 10?! Insane. Due to this, worst Costco I’ve experienced due to food court stupidity.

Review №21

2023-03-18 22:27:12

Well I have to say this is a very packed Costco for a Saturday afternoon I mean even down in San Diego theyre not like this this must be the hop in place what I like is that people are flowing in and out and there doesnt seem to be a concern in the world nobodys arguing or fighting or honking at people seems very mellow and thats a good thing

Review №22

2024-05-01 13:54:23

I have been a Costco member for almost 30 years and shopping weekly at Moreno Valley location for 22 years. On April 30th 2024 my daughter and I hade 7 items on the cart all of them with the barcode facing up and ready to scan. Nichole the cashier was very Rude. She told us to take everything out the cart, I replied everything is ready to scan then she did it herself and smashed our chips. When I asked her why she did that; she said thats the new Costco rule. No body else was doing that. Nichole is white and we are hispanic, Nichole you’re racist.

Review №23

2024-04-17 02:33:37

This place is getting worse! I cant even shop without feeling like a thief. Horrible and rude greeters. I bought mugs that are used for hot and cold. After 5 months of use, I used it and almost swallowed a piece of plastic/glass. So I threw 2 away. I tried to return it, and they told me I couldnt unless I had the whole set! I should sue them for almost swallowing a piece of glass! Im just very disappointed with this Costco!!!🙁

Review №24

2024-04-19 00:18:21

20-minute wait time for cash registers. Self checkout was 5 minutes for credit card only Why cant you add cash to self checkout? Lowes takes cash at self checkout

Review №25

2024-03-10 05:43:28

The food court employee MJay gave me a horrible experience. He embarrassed me in front of my family and spoke to me like I was a child. He was extremely unprofessional and rude. He was upset at me for moving to a different line when that’s what I was told to do from a different employee. I have never been treated or talked to like the way I was treated today at Costco in Moreno Valley.Mr. MJay do better.

Review №26

2024-02-10 04:43:32

Customer services at Costco Moreno Valley is the worst customer services I ever had in my life and heard about and I will never ever under any circumstances will come back to this store.The management is the worst as well .I picked up console table and rug 10*7.1 and put on the carts as well and since had other carts that full with other item I just left behind in a side for few minutes there is one lady with family took and when I told her this mine and even I already schedule for the delivery services third party with the help of associates themselves, the manager him self who pick the console with hand help to put on cart ignore me completely and do nothing and that console table was the the last one in the store . There is no professionalism at all . I felt so sad for this racism.

Review №27

2024-06-15 19:04:08

Always friendly and accommodating. Even let me swap out items that were damaged without any fuss.

Review №28

2023-04-28 02:48:20

The food court setup they have is ridiculous. They only have Kiosks to pay, which you think would be a lot quicker; however it is not! I waited 45 minutes in line for a slice of pizza. What a joke this food court is! Worst Costco food court I have ever dealt with. I will never return here!!!

Review №29

2023-08-24 04:43:31

Worst service ever! Waited over an hour to get assistance with purchasing a sectional. 4 big bulky boxes that nobody offered to assist in loading onto a flat cart even after asking multiple times. When the pallet with the boxes was brought down from a high shelf, 3 employees walked away and said theres the pallet! All 4 boxes clearly marked as 2-person lift, yet nobody helped me load it on the cart! Employees were useless. Had to load myself! No apology nor assistance from the manager Lorna either!!!! Berenice was useless. Ignored me numerous times after constantly asking her to get me assistance. Shame on you costco! Need to work on your customer service! 0 stars!

Review №30

2022-10-17 22:27:53

Best prices. Very crowded all the time. Best deals on everything make it worth going here. Love it.

Review №31

2023-11-30 01:59:43

It’s an overcrowded place in general. I think this biggest downfall is the lack of signage to know where or what things are down each aisle. However, setting that aside the prices and free samples are great! The samples are the best for kids during their endless snack time! I loved taking both my kids.

Review №32

2024-06-11 14:49:40

Very busy store. Even during the week. Parking lot is very busy. Customers had to hunt for shopping carts. Gas station had cars out to the street.

Review №33

2022-12-28 06:41:50

The parking space was jam packed with trash flying around everywhere . The outside is dirty however the inside is big spacious very large aisle . Well organized . I was able to find products at this costco i cant find at others . Super well stock . Lot of novelty products . Good prices .if you are looking to beat inflation costco is the way to go . The frozen aisle also had tons of choices from vegetarian to asian food very impressed . Whoever run this costco made sure to have large variety selection and large stocked . Thumbs up .

Review №34

2023-12-10 19:15:01

Tire center is garbage. I made an in person appointment to get my tires rotated. For 11am today. I show up 10 min before my appointment spoke to the guy in at the front counter. He told me my appointment has been moved to 1 o’clock. I was never notified. 1st time I’m hearing about it. His response “uh ya I don’t know what to tell you” for the past 20 years I’ve been getting all my tires and all my batteries from Costco including my husband and our 3 kids. What pissed me off even more. Walking to my car I look in the bay. There was 1 guy working one car in the bay. 3 to 4 guys just standing there talking about their weekend.

Review №35

2023-06-02 02:35:25

Worst Costco ever.I love costco but I always avoid this one.They gave me a hot dog with mold on the bread. When I took it back they didnt even apologize All they said was This ones goodI dont even blame the employees I blame the Managers. If they wouls higher enough Employees they would not have quality issues.The Walmart of Costcos.

Review №36

2024-02-27 03:50:50

Cotsco is mi favorite place …u can save money buying on bulk, also the gas prices have no competition….Sorry no pictures i was carrying lot stuff…. Next time :) if u been here then u know …

Review №37

2022-03-27 01:02:51

Long time member of Sams but with my recent review for them Im jumping ship to Costco. So today I went to Costco and Wow! I went to compare and let me tell you. Costco is 10 times better than Sams, for one the the bulk items have more and have a way bigger selection of products and goods. They have way more benefits. Ill post a photo of some of the benefits that Costco offers. Definitely going to have to cancel my Sams membership. Looking forward to shopping their again. The person that help me sign up at Costco was very informative and helpful. Great customer service from the returns line even though we stood in the wrong line. Overall experience very satisfied.

Review №38

2023-10-14 23:53:55

My son lost his comfort toy at Costco. I know we should not have brought it in. However, we did and it was lost. We looked for awhile and then I went up to someone who said to talk to a person in a red vest. I approached the first person and he actively avoided me before I even spoke to him. I then went up to a group of people in red vests. One checked lost and found. It was not there. They waived their heads that it wasn’t there and that was it. I kept looking with my 8 year old and infant. When my husband checked out with our four year old, he asked the cashier who told him to ask the supervisors in the red vests. They were busy gossiping. They would not check lost and found or be bothered.My issue is the complete lack of customer service or even human kindness. If someone needs help at my work, I try to help. My husband works for a college. If someone needs help, him and his team tries to help. More and more people cannot be bothered. As the action were from the supervisors, I must assume there is a culture of apathy.I was not expecting an employee to go look, but maybe say they will be on the lookout or at least show some sympathy.We did find the toy among other products after looking for awhile.Costco, do better. Be helpful.

Review №39

2023-12-27 18:22:57

It was alright. Average Costco experience, but we couldnt find what we were looking for. The indoor food court was interesting but was right behind the registers which made for quite a bit of traffic inside to get out

Review №40

2024-01-25 13:23:53

This Costco is pretty large and the people who work there know what they are doing. I love the samples and the clothes aisle! :)

Review №41

2023-12-11 20:04:10

I had a very unpleasant experience today. My dad and I spent a total of 118 US dollars. When paying in cash, my dad took 100 US dollars. Because my dad didn’t have enough money, I took 20 US dollars. When I checked out, the cashier Debbie was very attitude. Unfriendly and refused to accept my $20 in cash. I want to know why? My dad didn’t have enough money, so I gave him 20 US dollars, a total of 120 US dollars. Why didn’t she accept the money? When I asked her about her name, she didnt tell me her working hours or her work permit. She had a very bad attitude and her service was very poor. How could she treat customers like this? Why does this kind of service attitude exist here?

Review №42

2024-02-09 03:13:07

This is where I get all my winter jackets/coats at. Whoever selects the clothing inventory here has excellent taste! 😉

Review №43

2024-06-16 01:45:30

Clean store with great selection. Helpful staff

Review №44

2022-07-21 16:52:54

Costco is one of the best stores to buy everything.. I been a member for 25 + years from priceclub days.Costco management are always very good about getting best price to customersI came across something that was concernThe egg pack use to come in small pkg 36 eggs or 48 eggsWhy did costco make a 5 dozen pkg and it’s $12

Review №45

2023-10-01 20:58:40

I was there October 1st, and needed assistance. Norma was nearby and went above and beyond to help. She sent me to Shayne in the television department who did a step by step assistance so I could order something on line. Both were extremely helpful, patient, and friendly. They were amazing.

Review №46

2023-08-31 20:06:24

They are very busy here, but very well stocked and equipped for the amount of people. The gas station can get quite crammed, so plan ahead and try to come at a time when others wont.Their parking lot is at an angle and because of the amount of people that go through, there are generally a lot of carts out there. Lets just say, I wouldnt park your Ferrari there!Other than that, customer service is above average, especially for the area, and the store is well kept.

Review №47

2024-05-20 05:32:30

Great cakes and Affordably delicious Alla cart snack bar.

Review №48

2024-04-16 18:12:27

Good location. Better customer service than the one in San Bernardino.

Review №49

2021-09-26 01:11:58

Warehouse not as crowed as Corona but it has the worse gas station setup that Ive seen! Had to exit the parking lot, do a u-turn out on the street and come back in to get in line.

Review №50

2024-01-05 00:29:29

These past holiday sales were amazing !!!! And the selections were really great cant forget about the really great staff has because our near daily shopping place !!!!

Review №51

2022-01-07 02:35:18

One line for the gas stations from the major/city street to Costco parking lot. I do think, they need to expand their line for safety purposes via Costco members. Or use another or the 1st entrance (across the gasoline station.Its is inconvenient especially some of those drivers would not let you in.

Review №52

2024-01-27 21:29:09

Easy in, easy out for the gasoline pumps. Theres always a line but a few minutes of waiting is worth the savings.

Review №53

2023-12-13 22:35:45

Rude workers, youd have better luck shopping somewhere else ....worst Costco experience Ive ever been to. Service workers were gossiping, as seen in the comments below ! People shop somewhere else please !

Review №54

2024-02-07 20:14:44

This Costco is the best if you need to shop quick lots of cashiers working I used to shop in San Bernardino and it was bad all the time!

Review №55

2020-02-02 23:24:30

They got everything. Very friendly employees and great deals . Bought a 65 inch Samsung 4K High resolution and smartTV.only 469.00

Review №56

2021-11-18 19:45:33

Costco always has what I need and everyone is extremely friendly. The people there always recognizes me and it makes me feel great! I recommend this Costco to all my family and friends.

Review №57

2023-07-26 02:17:12

Spent over an hour after talking to an employee that told me itll be a few minutes for a manager. It wasnt until I talked to Howard that got them moving. Howard was very friendly and made waiting the hour better. He even brought the item I waited for to the front of the store. Thank you again Howard. I hope they promote you to manager.

Review №58

2024-03-06 16:08:05

This Costco was so much nicer than the one in Corona. Very upscale

Review №59

2019-10-12 19:35:02

It’s Costco so it’s busy! This store is always well stocked and even tho it’s busy it’s pretty straightforward to get in and out. No real issues, return line is slow but they are very helpful. Awesome food and killer prices on a quick lunch.

Review №60

2024-03-15 22:46:52

The lady at the register messed up all my order I asked to only charge some money from my debit card and the rest cash, but she was so busy gossiping with coworkers got my transaction all messed up, and got my card with a fee because of insufficient funds on my account whoever was in charge couldnt even help me, worst customer service there so be aware,same bad service. ...the girls at the self check out be talking about idk what, dont even help a lil

Review №61

2024-03-01 02:28:43

Really busy as always inside and in the parking lot.Organized help always available

Review №62

2024-04-23 19:04:55

Bulk items for low price. Cheap food too. I enjoy.

Review №63

2024-05-20 00:42:44

The manager Marci was very patient and helpful. Thank you.

Review №64

2024-05-02 21:24:33

Ive been a member since the 80s when it was Price Club. Can be pricey, but I still love it.

Review №65

2023-08-29 16:03:08

I always use self check out at all the costcos I shop at and there’s always an employee quick to help me scan my items especially when I have a watermelon (not to mention I shop with my two little ones as well) but this Costco doesn’t do that. The last time I went a lady smiled at me and she had TWO scanners in her back pocket but she proceeded to walk past me and went to talk to the other employee who was checking Costco cards before allowing you to use self check out!!! They were just hanging out laughing while I had quite a few items AND a watermelon that I have to pick up and put on the scale all while being 7 months pregnant!!!! I was so upset with their customer service that I wanted to get her name and complain to management but I let it go. The only reason I expect help is because ALL OTHER COSTCOS ARE QUICK TO HELP ME checkout at self check out.

Review №66

2023-04-29 21:10:00

Love Costco. They just need more stress staff on the floor to be helpful. I love checking out all the new inventory. Its fun to wander around but I always end up leaving with my cart full.

Review №67

2024-01-20 17:42:36

If you need an auto battery, check out Costco. They have the best prices!!

Review №68

2023-08-03 15:44:45

Costco is kind of hard to rate. The store is well kept and well stocked for the most part...But everyone in the store seems to still be in covid panic buying mode. I kinda wish they would stop with the samples because heaven help you or your small child if you happen to be standing near to a sample stand when a bell dings. Best to get out of the way. So Costco is a mixed bag. There is in fact a much more enjoyable Costco store with fewer options, but a way more pleasant shopping experience...

Review №69

2023-11-28 21:56:48

Best place to shop for all your needs, has a big variety of products. Also meat department is very clean and well stocked.

Review №70

2023-05-14 00:05:26

I mean, its a Costco, so once youve been to one, youve basically been to all in terms of the establishment itself.However, they do a terrible job at managing their entrances and allow the gas line to clog up the entryway. Most of the time, you have to drive to their back entrance just to enter, extremely inconvenient.Aside from this, very well maintained inside, the staff is always helpful and on their toes when lines get long.

Review №71

2024-01-28 04:11:34

Love the store, parking is usually a challenge. Busy location

Review №72

2023-06-26 15:54:58

The customer service from staff is always great at every location. But the customers can make it a very unpleasant experience. There is no consideration for others whatsoever. I will never go to Moreno Valley on a Sunday again.

Review №73

2023-10-19 12:51:19

Always busy, but thats a good thing. Always stocked with what I need. The Food court area is just okay, the food itself is always tasty.

Review №74

2023-02-12 03:17:28

Shout out to a worker named brick!!!Went in today to get a replacement on the warranty for my car battery . First I got there and went to the front where they had given me answers I didn’t wanna hear and made a big deal about it . After shuffling around from front desk, supervisors, then manager was finally able To convince them to call the tire center then within minutes they told me I can go to the back where I was treated better then the front. Off the back was greeted and taken care of without any hassle would definitely go back again for any of my car needs.Thanks again brick really appreciate you!

Review №75

2023-08-29 03:29:14

Today I went in and bought a chicken Caesar Salad. This is not the same as the original, its gross now. Chicken is undercooked and salad doesnt have cherry tomatoes amd it does not include Caesar dressing or any dressing. At $6.99 I will never ever purchase another one. I recommend they discontinue this item.

Review №76

2024-03-07 01:16:24

Love Costco! Got a great deal on a laptop from this place

Review №77

2023-10-24 02:50:49

The WORST Service at Tires Department.Very unprofessional, I have never experienced the service I received from a Manager..Totally disappointed, and not only me, 2 more customers had a bad experience today…

Review №78

2023-08-09 16:13:16

I wish they had smaller specialty items I can eat 24 slices of smoked salmon! but I realize its a quantity size store.. I share as much as possible

Review №79

2023-07-21 19:05:22

Moreno Valley was my home town over 5 years ago. I frequented this Costco store back then. I decided to shop at this store once again during a California visit.What a negative and shocking experience!Though Costco has a good variety of products and ‘fair market prices’, this Moreno Valley store was such a disappointment.The products expiration dates were so close to the current date, I did not buy much for fear of waste. Furthermore, even with the crowd, it was impossible to believe the large amount of food would be purchased in a realistic time to consume the food safely.I saw that many customers were just not buying much at all. Rarely did you see carts even 1/3 full. Especially with fresh food, there was obviously going to be a large waste of dated food.And there were just so many customers. The lines were ridiculous and movement was very very slow.The worst of all was the condition of the shopping carts. The carts were so disgusting; filthy and worn down. After Covid’s scare and serious consequences, the neglect of sanitation was alarming.

Review №80

2023-10-13 21:29:35

The store is fine. However, not sure why products keep moving around in the store onto places that do not really make sense to me. it just makes it hard to find stuff.

Review №81

2023-03-26 23:49:08

Hands down the worst costco Ive been to. I called in a pizza but they didnt take my name like costcos always do. I ended up calling back to confirm as when I got there it was packed and I was confused. We paid for it and got in line where it says pick up, and waited forever. They then had the nerve to direct us to the pizza line which without exaggeration had 40 people in line.I couldnt find a cart walking and was then directed to wander back in to the parking lot to retrieve my cart from any cart return. Seriously?It was so crowded and there was trash everywhere. The cluster eff food court didnt even have lids for the drinks, I spilled one on my way to the car after getting a refund for the pizza. Never again. The food court was incredibly and shockingly disgusting.

Review №82

2023-09-03 20:11:57

This is a great and busy location.

Review №83

2023-03-14 16:01:32

Staff is very friendly and customer service is excellent, they always direct to what I need and are very helpful, they always go out of there way to help with what I need. To get gas, it may seem busy but the employees always direct traffic and make sure it goes fast and they are also very helpful. Love shopping at Costco.

Review №84

2023-06-30 02:50:31

I called Natalie who is both a cashier and in the office department and thank god it was her who answered the phone. There was absolutley no rush in our conversation and she was more than helpful in answering my concern and took all time and effort to make sure i was informed and even taught me some things that was very beneficial to know. I wish every customer service person was this kind and informative it was such an enjoyable conversation. Thank you Natalie.!!!!!! COSTCO THIS LADY IS DEFINETLEY A GOOD REPRESENTATION AND IMAGE FOR YOUR COMPANY.!!!!!! SHE IS A MODEL EMPLOYEE AND DESERVES TO BE PAID AND TREATED AS SUCH. THANKS NATALIE

Review №85

2023-10-31 03:38:49

I just love going there to shop but sometimes I can be in there for hours because they have vendors showing off there products and food tasting as well

Review №86

2023-03-29 19:20:44

Very disappointed in Costco… my wife and I got our rewards check back from Costco for $1200. Someone stole our mail and was able to cash our check at this Costco. They used some random persons membership and did not check ID. We spent hours talking to Anthony and Citi bank and they said they will make it right. It’s been 2 weeks and still haven’t heard back from anyone. This is absolutely unacceptable!

Review №87

2023-03-27 02:43:56

Lots of great deals and product selection. Has self check out, which is great for those small shopping trips. Ample parking. Gas station busy, just gotta be lucky to pick the right hour to go.

Review №88

2022-07-21 03:37:16

All good. Only one or two people in line in each checkout on a Wednesday @ 5:30pm.Staff was very helpful when I needed them but werent allowed to get extra stock out of the freezer on one item that the shelf was bare due to some store policy.Costco has been my favorite store for 40 years and yet Im still in shock every time because I go in for a few items and come out with an $800 receipt and yet I know that I did save money lol and got the best quality.

Review №89

2023-04-12 19:16:03

I love coming to this costco but theres a worker named Pam and she just ruins the experience of shopping there all the time. I usually see her at the self-check out. Ive had two run ins with her, she gives terrible attitude and is very controlling and condescending.

Review №90

2023-02-25 02:18:18

The managers have a nasty attitude . Especially the blonde manager who was working tonight. We asked a simple question and she caught an attitude and answered the question while walking off. With that attitude people will start complaining to higher ups. Not a nice time .

Review №91

2024-03-21 21:16:40

Nice...to go to in another state... different items

Review №92

2022-11-15 03:21:22

Lame Pizza. Small hot dog. Costco is really cutting down on quality. 🤦😥

Review №93

2023-10-07 19:43:30

Well Costco is always will be Costco. Same service and same discount.. too much money when we go there with my family .. please remove the clothes from there.

Review №94

2020-10-22 15:01:55

Great deals got me a 75 inch tv at really low price and im in love with it couldnt have ask for anything better

Review №95

2023-05-18 00:17:39

This Costco is just as good as any other…. My only problem is of course you got to get a hot dog and slice of pizza right??? This setup they have is absolutely the worst!!! With only a few small tables.

Review №96

2023-04-08 14:34:56

Ladies that signed both of us up. Were very helpful and very informative about our different options of personal and business annual fees and the benefits of both Cards. Thru even help you download their app and are patient enough to help us navigate our membership through their app 🙂 proud owners of being a Costco Membership!

Review №97

2023-03-26 23:58:15

This is my first awful experience with costco. Ive frequented many regularly around the western United States and I have never, ever seen such a disgusting food court. They dont let you call in pizzas, they just pretend to take your order but dont ask your name. When you pay for it at the register, you realize there are 50 people in the pizza line and it is not moving, at all. Food court wasnt stocked with anything but garbage and condiments sprayed everywhere. They dont have the cards at the front, you have to fetch them from the cart corrals in the parking lot. Even the people driving in the parking lot seemed to be smoking crack, I dont know wth is going on there but everything about that location was off.

Review №98

2023-10-12 03:07:18

This is Costco. What more can I say? I got my hearing aids from Costco. The Moreno Valley store has a larger staff so its easy to get them serviced.

Review №99

2024-04-05 21:24:38

Quick check out easy to find items

Review №100

2024-02-09 06:47:36

Food court way to slow and small. Not enough tables. Its a joke.

Review №101

2024-01-09 13:36:43

They need more selections at the food court and friendlier staff.

Review №102

2023-10-15 19:48:09

Wonderful Costco that is centrally located in the IE, the staff is friendly and they have great deals, if you know where to look! They also finally fixed the cracks in the asphalt so no more jarring cart trips back to your car!!

Review №103

2022-06-23 03:57:00

It was my first time visiting the Moreno Valley location, I appreciated the level of organization of the place and communication from workers. I wanted thank Ruby who worked near the yogurt section today where she provided samples to customers. I had a great experience with her, she was attentive to those around her and provided a friendly atmosphere. Will definitely be coming back to this location. :)

Review №104

2023-01-26 18:09:24

This Costco Rocks!!! Everyone here is so friendly and very helpful and knowledgeable. I really enjoyed how they classed up the Gas pump entrance. Please bring back the indoor seating. It would mean the World to me and so many others! GOD Bless!!

Review №105

2019-09-16 03:02:42

The road show is a must, its a smart iron, a steamer and a detailer all in one!!!!! Auto action burn proof system, a must go see show, and its on SALE!!!!

Review №106

2022-09-21 05:41:56

New to the area, and I’d always shop at Costco and never had a bad experience till today. They need to learn to not hired unfriendly or somewhat racist staff. We felt discriminated by a Karen look a like. Her name was Cathy. Laura, another staff member, didn’t take down DL name down correctly the first visit. Laura said to come back after 24 hrs to pick up new card. Second visit we asked for our Executive card and Cathy (Karen) was not very willing to help. Just the tone of her voice could say it all. When things were finally fixed Cathy didn’t even seem to care. Only Laura apologize. Very unprofessional.

Review №107

2023-01-29 17:26:58

Always a good experience at this Costco. Well supported by workers. Good selection. Typical warehouse shopping, can find good deals. Reduced gas in parking lot. Even though large parking lot, parking can be tough..I visit often

Review №108

2021-08-05 05:38:58

Been a member since they took over Price Club way back in the 1980s. And theyre still great. Only complaint: if you find something you really like, better stock up on it because theyre liable to not have it on your next visit! Yeah, they change stuff a lot. BUT! The good far outweighs the teeny complaint!

Review №109

2023-01-25 21:54:30

Disrespectful! Service was refused to me when I had to pick up items for my handicapped mother. She has been a customer here for 20 years and it has recently been getting harder for her to get around the store. I was stopped by a Liz and Rick and had my mother speak to the duo over the phone about her problems, which she should not have to do. Still they gave us problems and I ultimately left the few groceries she asked me to pick up. Luckily Liz and Rick acted like this before we paid our membership renewal because we as loyal customers will be switching over to the Sams club down the street.

Review №110

2023-07-19 00:51:18

Make sure you guys check your receipts before leaving the store because they be putting prices that aren’t correct. I went and brought an item that was on sale and when I was going to register the item was charged by its regular price they are charging items different from their prices. There costumer service is very bad they were being very rude and disrespectful to me.

Review №111

2022-03-11 21:29:10

My last visit to this Costco warehouse wasn’t that great. At the time of check out, the woman moving the stuff from the cart to the cashier and packing the stuff back onto the cart after scanning the stuff was so rude, we used two carts to buy our food to balance the weight, I told her to reuse the two carts before they start scanning the food to balance the weight at check out, she ignored me all the time, I had to tell her again at check out to use the two carts because she was loading all the food in one cart, it was getting very heavy, again, she ignored me all the time, but,this time,she used the two carts, now, keep in mind that when we go to Costco, we buy our food for the next two weeks and we buy quite a bit of food to save time on trips back to Costco, anyway, I hope this review gets the right attention from the top management to take care of issues like this. Me, as a small business owner, I will be very careful on the kind of people I put to interact with my customers. Customer service is very important because those employees represent my business, and I won’t want my customers to think that I agree with that dumb behavior from one of my employees. That woman, absolutely must be back to training and need to learn more about customer service because we, the customers are who maintain a business in business. Thank You.

Review №112

2024-02-10 00:36:35

The food court is the worst only 6 tables to sit.

Review №113

2022-07-30 20:33:51

I used to love shopping at Costco until I learned this... went to return an appliance and they wouldnt let me exchange it. They had a full stock of what I was returning. Yet it cost $50 more. And they dont give you a variety to pick from. But I also notice everything is going up in cost with the food by $2-8. So Im finding better deals other places. So just beware when you buy big items here. Youll be very disappointed when the appliance starts to break down and youll have to pay a higher price when you buy it again.

Review №114

2023-05-08 03:05:11

Costco at Eastvale, CA is an excellent warehouse club that offers great products at affordable prices. One of the standout features of this location is its easy access in and out of the store, which makes shopping a breeze. The parking lot is spacious, and there are plenty of spots available, so you wont have to drive around in circles looking for a place to park.Once inside, youll find that the store is well-organized, and everything is easy to find. The layout is intuitive, and the signage is clear, so you wont waste time wandering around looking for what you need. The aisles are wide, which is especially helpful if you have a large cart or stroller.As for the products themselves, Costco at Eastvale has a wide selection of items, from fresh produce to electronics to clothing and home goods. They offer high-quality products at prices that are hard to beat, so you can save money while still getting the things you need.Another great feature of this location is the friendly and helpful staff. Theyre always willing to assist you with anything you need, and they make the shopping experience a pleasure. Whether youre a regular customer or a first-time visitor, youll feel welcome at Costco at Eastvale.Overall, Costco at Eastvale, CA is a top-notch warehouse club that offers convenience, affordability, and quality products. If youre in the area, be sure to stop by and see for yourself what makes this location so great.

Review №115

2022-10-20 20:58:07

Customer service in the entrance was lacking and the fact that they have the carts out in the parking lots and not the door is not ok. Speaking as an injured pregnant woman I really think at minimum they should have more polite people in the entrance. 30week pregnant and the guy ignores me when I asked about electric carts

Review №116

2024-04-01 20:16:27

Nice place, open isles, lots of products

Review №117

2023-12-16 20:25:34

Always spend to much. Great deals though.Finished my Christmas shopping yea! Love some Costco deals...

Review №118

2023-01-29 01:54:27

After standing in 3 lines and dealing with these ladies gossiping while a line full of customers, this is why we wont be renewing our membership. Goodluck Costco shoppers. Your better off ordering online, discounts are gone!

Review №119

2022-11-01 16:16:10

Beware!!!!!! We love our new Costco as we just moved out here. Unfortunately leaving my purse in cart helped a lady get everything I own. Plz don’t leave your purse open or in cart. This was a professional thief. I was hoping Costco would follow her to register and find out who she is and help police catch her. She wore a cap and mask making it hard to see her face in the photo. Just Beware!!!!!!

Review №120

2024-02-14 01:15:12

Rude employee and tighter security than the border

Review №121

2024-02-28 22:16:05

Its Costco haha its what you expect. Bulk items for slightly less $.

Review №122

2023-04-05 03:51:29

Costco at its finest. It does what Costco does best—warehouse-sized portions with great discounts for the savvy shopper. Take a list, and dont go hungry, or youll break the bank.

Review №123

2021-06-08 13:06:42

Love Costco, I was an employee for a little Over 15 years and this Costco doesn’t honor what Costco was founded by. When I started working for Costco, I loved what the company and its owner, Jim Senegal stood for. It was a great place to work for. It valued and treated its employees and members well. I have had so many bad shopping experiences at this warehouse that sometimes I want I too cancel my membership. The only time I have a nice experience is when I go in and get out without needed assistance. Don’t ask for this because you may get attitude instead. Other cashiers are so busy talking to their assistants that don’t pay attention to the members. They don’t greet you nor thank you at the end. If you need to pick up an item, you wait for ever because there’s never someone there to get your items. I have more to say but it would make this review pages long. Costco you need to focus a little more on providing better customer service. Remember memberships are revenue. Without members you would not be as successful as you are.

Review №124

2023-12-10 02:09:05

The setup of the store was a bit confusing. Store employee were friendly and helpful

Review №125

2022-06-11 01:36:13

Plan your day wisely getting gas and bulk food items is on everyone agenda. So long line at check out long lines at the pump. Great restaurant quality goods, clothing, apparel, accessories, bulk items for large gatherings, etc. They have it.

Review №126

2018-01-09 17:16:19

I love going to Costco even though it is a drive. It is much easier to find parking if able to go early during the week. This Costco seems to be busy no matter what time of day. The employees are helpful and kind from what I have seen. They recently moved things around so I had a difficult time trying to find what I was looking for and had a hard time trying to find someone to help me locate what I was looking for. As I said it is a very busy place. They did have all I needed and thank goodness there was many check out lines open. Even though there was a wait the checker was fast and it wasnt too long of a wait. I would definitely recommend it to others especially if you need to buy in bulk for a larger family. It has cut down on cost buying bulk for the items we run out of fast. The meat here is great. I buy in bulk and freeze it. Having a deep freezer in the garage really helps.

Review №127

2023-06-30 21:39:43

Someone ordered 15 pizzas and it was 40 mins since I was in line before they got their pizza. They need to cap it at 5 or have the customer order in the morning and pick them up.

Review №128

2015-12-16 05:15:29

I love the service, its nice and clean great people. I go with my sister in law I dont have a membership card since I only shop there like once a month sometimes every two months. So I use her card when she goes, and weve never had any problems. But today I went with her and the cashier named Michael he was African American he seemed to have a problem with me he said I wasnt a member so I couldnt buy there. Even though my sister in law paid for it with my card. He refused to give me a receipt and was rude about it . He raised his voice at me &said your not a member you dont get a receipt. So we got supervisor and said my transaction didnt go through so thats why he didnt have a receipt for me. He threw my receipt away. But when told his computer was going to get checked to see if he was lying he decided he wanted to give up the receipt. I found it really rude of his part. I felt like I was being discriminated. But I thank the supervisor for taking his time to help us out. Other than this experience the service is great.

Review №129

2021-03-20 17:11:47

I love to shop at Costco. Its price makes me not have to keep on buying every two to three weeks toilet paper and other necessities. Even with some clothes for my kids. Customer service has been great just some cashiers need to be more friendly. I love the quality and price of pumping gas. Dont mind the wait if theres many cars on the line. It goes quick and worth the wait !! Costco, Thanks for providing the best quality to your members!

Review №130

2022-12-12 18:00:47

Great prices and lots of items....my only problem is they didnt have different types of hot dog buns, they on had the ones with seeds😥

Review №131

2020-12-21 08:00:08

Its Costco, its great. Checkout is pretty fast at this location. But its PACKED so I dont go as often now because of the pandemic, I wish the clothing and snack sections in the middle were more spread out and had wider aisles. Theres fewer people closer to closing time so if you know what you want and are a speedy shopper Id go within an hour of closing on weekdays.

Review №132

2024-02-23 01:58:58

Ive always like Costco I do my shopping where do you do your

Review №133

2022-12-26 21:25:43

What can you say? Its Costco! Awesome prices, awesome deals. Hate that the membership keeps going up. I have been a Jenner since 2009 maybe a bit earlier

Review №134

2022-11-06 16:32:47

This was the second time in as many weeks I was@the Costco in MoVal and they were busy as always…the issue w/this location the last two times that I have visited is the lack of carts@the entry…I was told that I would need to find a cart in the parking lot if I wanted one…I have never had this issue except@this location…staff was nice@self checkout…

Review №135

2024-04-16 01:55:06

Busy but always a good experience

Review №136

2022-11-03 04:03:54

Do all my prints through Costco, have been for many years.Totally satisfied.

Review №137

2023-03-27 03:08:48

Whats is going on with Costco?? Have they gotten too big to take good care of loyal customers that pay membership fee for special promotions, prices,and great inventory, I believe that now days as long as they can make a great profit on a given product they bring it to the store, is all about profit,customer service has gone down the drain incredible amount of unfriendly and rude associates, visited many locations in southern California and is the same story,hopefully either we stop making them rich or they go back to what made them famous.

Review №138

2022-10-27 18:05:32

Went on a Tuesday mid day afternoon- NO crowds No lines It was wonderful! Of course I do not shop their sales, I go for other less popular items so being between Ad dates doesn’t matter to meAisle labeling would help a lot 🤞

Review №139

2022-10-09 04:50:41

I only visited to get gasoline. Best gas price in the area. Whoever organized the traffic path did an excellent job. Even though the line of cars to fuel was long, wait was not too long.

Review №140

2022-12-03 01:33:58

If you want the basics, bread, gas, meat, its great. But if you want variety and choices, drive to Menifee or Murieta and see all the great international foods and great choices they have. I guess we dont deserve better.

Review №141

2023-10-21 00:35:08

This Costco should not be allowed to have a food court with only 4 small tables available. Not even any outside. It forces you to eat your food in your car and I HATE THAT!!!

Review №142

2023-10-08 18:45:14

This place is a mess completely disorganized. The end of every isle is knecked down with a sample table or a promotional item. I will never go back to this Costco.

Review №143

2019-11-14 07:54:50

This is the place to feed a family of 5. Be careful though. Write out and bring a shopping list. You will need it. To keep you from over spending. For me this is the $300 store. It is very easy to spend more. So be very mindful, and careful of what you really need, and want. This is a great place to get electronics as well. Everything purchased here comes with a 90 day return guarantee. Its often very busy. Get here early in the morning. Opens at 10 am. They will open the doors a little before that though. Coming on the weekends will be a chore. There are lots of other people at that time, and can potentially add 20 minutes to your shopping. Get the more expensive membership if you plan on spending lots of money here every year. At the end of the year you will receive a check in the mail from Costco. It will never expire. You can use it to pay for your membership next year if you spend enough money at Costco. Tires and batteries are something that you can get here. These will also help you rack up more points. The employees are super helpful, and happy. The food court has great food, but is often busy. Hard to beat a huge hot dog and drink for $1.50. This is a great Costco. You will most likely be happy you tried it.

Review №144

2023-06-10 03:08:24

My first time at this Costco purchased pizzas at the food court and had horrible experience with Marci. She is very rude, not accommodating and has very poor customer service. She should be transferred to the back not dealing with customers.

Review №145

2021-03-20 17:51:52

They have so much, I like to get those awesome deals on mattresses, large dog beds. Even patio sets to top of the line face creams in 4pks that save you 40-60% when you buy them in quantity. Its membership only but I think its a great deal. You will save enough on your first purchase to pay the cost easily..

Review №146

2024-06-21 21:59:23

Too crowded and terrible parking.

Review №147

2022-05-28 17:31:19

Horrible customer service at least at this store!! ***Kassie refused to cancel my membership*** just because I made a purchase earlier that day. I went to the parking lot, thought about it just found it to be unbelievable. I went back to Costco ask the lady at the counter to cancel my membership. She tried to convince me not to cancel it and my reply consistently been canceled it. She said she would not be spoken to that way 🤔 and said she needed a manager. How is “cancel it” a form of a rude comment or conversation? She goes and grabs her manager who happend to be Kassy The person who refused to cancel my membership just minutes earlier. I advice I wasn’t having it, I demanded my membership be canceled and only when she caught my drift that I was not going to have it any other way did she cancel and refunded my membership.Does somebody really need to become upset in order to cancel their membership?

Review №148

2020-02-22 02:34:35

Great experience helpful associates. I was looking for my sons size and the girl that works in that department went over and asked me if I needed help. Very nice. We also ate there and the food as usual is delicious. Lines are also much better now with the self checkout.

Review №149

2022-04-28 00:34:07

Staff is what makes shopping here a wonderful experience.Update April 27, 2022 - Been shopping here for a long time and have not had complaints but twice now when I get a slice of pizza, I have been disappointed by the quality. Not hot, burnt and uneven cheese and sauce placement. If this continues Im going to have to take a star off.

Review №150

2021-11-23 10:41:17

This is a great store to shop. It is clean and organized and the employees are very friendly. It is a little far from my home but I noticed some items there that the Moreno Valley store near me doesnt carry any longer.Id definitely stop by again whenever I am in Lake Elsinore showing homes.

Review №151

2024-06-15 17:07:39

Used the gas station, and the well stocked large sized warehouse.

Review №152

2022-02-10 20:00:33

Self checkout helps me get in and out of this Costco pretty quickly. I love Costco fish because the pack date is always listed on the label. Its the freshest available as far as I can tell. Theres an excellent selection of Mexican cheeses at this store too. Ample parking.

Review №153

2024-04-23 18:45:17

I just love everything about Costco.

Review №154

2023-09-30 23:53:02

We filled up at the gas pump and ate some delicious hot dog and raspberry soft drink!😋

Review №155

2022-10-04 14:11:29

Great place to shop. They always have great food options, fruit and vegetables. We enjoy the samples given through the aisles. The employees are always so friendly

Review №156

2020-12-24 23:58:23

Pulled in at about 8:05 after getting gas[pulled straight in to a pump, was righteous!]. I felt very lucky to find a parking spot closer to the entrance, used the restroom, which was in good standing. Which is also impressive considering it was 12/23. The store wasnt crazy packed, grabbed my couple of items, and was able to walk straight up to a self-checkout stand. Is this not a 5-star experience?

Review №157

2017-10-18 23:31:26

I have a love and hate relationship at this location now. I have been coming here for over ten years and the service has really gone down. I encounter more sour employees than nice ones. If you are trying to buy your glasses or contacts here, please go somewhere else. 9/10 you will encounter very rude employees in that department specifically and they get so annoyed when you have to talk to them. Maybe I just have bad luck, not sure. As far as everything else, do not expect to get in and out of here in 15 minutes. Parking can become a nightmare and the checkout lines are ridiculously long! They got so long at some points, the aisles nearby are almost impossible to get to because theyre full of people waiting to pay!! Everything else is good as far as their products and prices, but everything else is so bad. I just cant even give them four stars.

Review №158

2023-02-25 18:39:20

I had actually never been to a Costco before, yes believe it... Its true! But I will go back. Awesome prices, for what I did see, but I never did see what I went for, which was a heater... But next time I guess.

Review №159

2022-10-05 19:19:57

Just drive by here on a trip nearby, The food court is the worst one Ive met, Was ordering food from kiosk, but 3 out of 6 were broken, so theres a long line ordering food, and after ordered food, i realized there were no seats and tables, asked some staff why, they told because of COVID,But, come on guys, this is late 2022, COVID is long gone; And I know at least 3 other Costco locations never removed any seats/tables for nonsense reasonsI ended up having to enjoy my food standing there. Dont want to come back this location.

Review №160

2023-04-06 05:26:16

Not as much section as Temecula or San Bernardino. Always busy and the gas station is a nightmare. Traffic all the time and carts are always out. Please add self checkout like Sams!!!!!!!!

Review №161

2023-01-19 05:22:26

Its your average Costco. Nothing really special here except for the pizza and the hot dogs. Always crowded and hold it up what how it how a tuck oh Hey keep going ha Im still talking stupid Google text to talk

Review №162

2023-02-06 16:56:16

Great store overall; just be sure to arrive at or around the time they open if you go for gas, as the line gets really long really quick.

Review №163

2022-04-20 14:49:53

It was the usual cart jam which is to be accepted but the service at the register was great. The teller and the assisant went out of their way to let me know I didnt get 2 for 1 products available and personally retrieved those products for me, thank you!

Review №164

2024-02-10 19:13:24

Went to gas station, and the line moved very quickly

Review №165

2023-04-07 23:42:21

Very different from a few years ago, faster service at the registers plus they also added self serve registers. Lines go faster and all the products they offer are amazing, not only the brand names but the one they carry as well. I really recommend Costco for all your needs.

Review №166

2023-10-13 23:49:04

Kirkland signature alcohol is the main reason I come here. Best deal on alcohol you can find. Kirkland blended scotch tastes like Johnny Walker black and is only 17.99 for a 1.75l bottle. The French vodka is similar to grey goose but is also under $20. Just want to add that you do NOT need a membership to purchase alcohol, but they will escort you around the store as that is their policy for non members who wish to purchase alcohol. It is illegal to prevent non members from buying alcohol in their store.

Review №167

2022-05-13 00:57:36

While I love Costco, this particular location is a mess. The parking lot is extremely crowded and dangerous, the line for gas often goes all the way out into the city street, the pharmacy repeatedly messes up my prescription (my other Costco pharmacy all the way in Merced caught the mistake when I was visiting home), and the inside of the store is always packed full of people shoving each other aside. The food court area has no tables or chairs, so if you want to get condiments, you have to fight your way through and try to balance your food as you dispense it. The prices are great and I love Kirkland products but I cant recommend this location. It feels like fighting through a jungle every time and its to the point where I dread when I have to go lol.

Review №168

2021-03-28 21:35:31

Love Costco, this review is for their pizza line. There is one person attending the kiosk section and 1 person attending the cash only line. The cash only is attending 1 person while the kiosk line has about 13 people waiting in a growing line. You would think the cash only would take some customers over but they dont. I think we can do better Costco. Everything else at this place is smooth what happened here?

Review №169

2022-05-09 15:20:55

Excellent...full stop!Got our new Samsung TV..!Great price and just what we were looking for. Staff very helpful and knowledgeable. Just great! Thank you Costco.

Review №170

2020-11-28 23:53:47

No matter how packed it is we always get great service. Lines move fast and prices are great. I love the photo center. They make it quick and easy to develop photos from anything. I love that I can return anything that’s less than perfect. I wish all retailers did this.

Review №171

2022-06-01 03:51:18

It doesnt matter what I go to Costco for, I always come home with one of the delicious chickens. On a fixed income this works for about 5 meals for me. I come home and tear it up completely repackage it and then feed the bones to my crows outside. They take all that waste away and they pick the bones open. Dont throw your bones in the trash.. put them in the backyard for the birds. And I was glad to see Costco brought back a few samples, because thats why Im able to enjoy new items, from things that I tried, liked, & that I ordinarily would just not know about.

Review №172

2021-11-16 01:57:17

After having issues with the website setting up membership (and yes I am tech savvy as I work as a programmer and have written websites), I went in person to the store. The store representative set up the membership and I was told to expect the reward in ~6 weeks. That was end of August. I check via chat with the website today (mid Nov) about why I have not received my reward. They say it is because auto-renewal was not setup. I was explicitly told by the warehouse representative that auto-renewal was setup. This is the second major failure by this company. I am highly unlikely to continue membership in the future.

Review №173

2023-01-22 00:39:00

My go to for years! I like Moreno Valley better than San Bernardino location because its not as crowded and because they carry other brands that San Bernardino location doesnt.

Review №174

2019-04-12 21:41:34

It was a great experience. Crowded but they got us out pretty fast all lanes open. Had a great selection of what I came for. But make sure you check price per ounce or pound. Cheaper does not always mean it is cheaper if paying more for less. Great popcorn

Review №175

2018-03-31 14:56:35

Always packed, good food options. Love the variety and packaging of buying in bulk. They should have maps of their store layout especially if your a new member. So 4 stars only because I lost my mind trying to find some items. And their employees are too busy to help, they always do when I ask but still a map layout would eliminate a lot of the stress when shopping at Costco.

Review №176

2024-03-16 21:35:02

The tire and battery center is great

Review №177

2023-08-18 17:44:09

Typical Costco. Great selection. Fast check out this time though so that was good.

Review №178

2023-08-21 02:56:46

I went to Costco on a Friday and it was very busy as you can see in the photos when I was checking out. It is always busy especially on Friday, Saturday & Sunday.

Review №179

2019-03-27 16:08:03

M yesterday I just ordered a rotisserie chicken. The chicken was 3 lb perfectly cooked. I really enjoyed it. I also had a hot dog while I was there and I Coke. Very busy store lots to see. I enjoy walking around seen everything. I rate this store a 5

Review №180

2022-05-14 23:48:55

Love Costco. Their supply of certain items has not been consistent as of late, but always a good experience. Love that they move the lines along and get you through checkout quickly.

Review №181

2024-03-24 05:31:11

Too few gas pumps in too busy a location!

Review №182

2023-03-28 07:35:19

All because my costco card was left at home, i wasnt allowed to enter the front of the store where they had a citi bank atm to use it solely to pull out money.

Review №183

2022-12-23 07:50:32

So today at approximately 7:10 PM to about 7:12 PM I came in with my two daughters to get a temporary membership because I forgot my card at home. So as Im waiting in line at the membership help desk KASSY (an employee) says she can help me. I then approach the counter and she looks at me. I look at her and she turned to her coworker Rochelle and says hey, your stuffs right behind you. So Rochelle looks at me. I look at Rochelle Rochelle turns around I look behind Rochelle. There is a bottle of spray, Clorox. Rochelle then looked at me again and then she looks at KASSY and then they start to laugh. These two ladies were clearly making a joke about me because I have a very very red eye on my right side. I had some allergic reaction to something and my eye is very red, so KASSY thought it would be funny to make a germ joke to her coworker, as if I wasnt going to catch it. Im very aware of my eye so I knew off rip once she said her stuff and her stuff was Clorox she was talking about my eye as if I was contagious and she needs to make Rochelle aware of my eye issue. When I wasnt even anywhere near Rochelle but thats not the point the point is, I get it people are out people are sick, but how rude and insensitive to make that joke right in front of my face. Im with my kids just tryna prepare for the holiday like who does that? It literally took everything on me not to go off . That was not cool at all and then she saw my facial expression change and tries to clear it up with Oh you have a beautiful name. No I saw what you did. I heard what you did and that was very mean. KASSAY AND BESTIE Rochelle

Review №184

2022-08-12 19:15:32

Staff was very helpful and professional as usual. It was packed yet the cashier got me out in a very timely manner. Shopping at Costco is always a great experience.

Review №185

2015-02-01 09:32:45

They have the BEST tire centerwesome staffs and awesome serviceI had slashed tiers but they were so rare and specific that most of the tire centers dont keep in stock.The staffs tried their best to solve the problem and the manager drove more than two hours just to get the tires for my car.The staffs were very friendly that they made me comfortable while I was waiting.By them, I could understand what they meant by saying treating the customers like a family.I really, really, really appreciated their amazing serviceThey definitely deserve more than five stars.

Review №186

2024-02-13 16:53:01

Great place to shop great people

Review №187

2023-02-03 03:19:45

This place is so crowded its ridiculous ❗ Costco needs to be open longer, not to mention they keep moving products all over the store so good luck trying to find items quickly! There is never anyone to help you find items you came in for!

Review №188

2017-03-10 23:55:12

I love my Costco runs!!! This place is almost always busy...BUT its Costco so if you didnt expect bust then you shouldnt shop here! Liz P. was my cashier today and she was great. The man in front of me was elderly and hard of hearing she repeated the total numerous times and waited patiently for him to count his money! I thought this was very sweet of her!

Review №189

2021-11-11 03:28:25

A lot of traffic for fuel but lines moved quickly. Traffic routes need to be improved for amount of people that use the service. There does not seem to be any options due to land lock but...

Review №190

2023-02-18 03:50:49

Cancel my membership years ago. Customer service at Costco notoriously bad just dont care to give them my money I wasnt there but Google wanted me to rate it.

Review №191

2022-02-17 06:03:33

Always a busy place! But so much selection of standard items in a bit larger size. Love the cooking isles. Visited Moreno Valley store and although busy, very clean and organized.

Review №192

2023-02-10 18:44:45

This is a smaller costco. Parking sucks and the line at the gas pump is horrible. You can expect a long line but the part that took so much time was non-members calling for an employee to get gas. I saw at least 3 people do it while I was waiting.

Review №193

2017-09-12 07:49:57

Nice service, decent item offerings. Sample servers are actually nice! Had to wait ages in line as usual though. If waiting for checkout is not a problem, along with the membership fee, it is definitely a place to shop.

Review №194

2022-07-12 22:31:21

Very crowded but this Costco seems to have very paranoid secret shoppers. I got stopped and asked to see my membership card every single time I go here by a plain clothed person I can only assume is their security.

Review №195

2018-11-10 00:06:21

Horrible customer service when at customer service requesting a card for my wife. Employee was not friendly nor attentive felt like a number and my wifes card had her maiden name on her membership card. Her driver license had the correct last name. In addition when we returned to fix it the same employee helped another customer who didnt wait in line! Than unfortunately my wife was next patiently waited and help by the no friendly guy... rude blunt attitude. My wife did ask is their a reason why I was skipped? He replied, they gave her the wrong membership card. Something along that line dont quote me. Point is he helped another customer with another issue. I know we are not the only ones. Get in line ask for a membership card for you partner & be told give me your card. I might as well pay no membership for that service

Review №196

2023-07-04 22:27:53

We stopped by a few days ago to pick up a few things. We used self checkout, which went fairly smoothly.

Review №197

2019-05-22 17:25:40

We buy some products here every month. We love the hot dogs meal. The samples are good. It gives us a chance to try new products. Good marketing idea. It is also a cheap date. :). We also exercise by going down every row. During the Summer it’s so hot so this is a way to get some walking in our schedule. Wish all of the Costco locations would have to be food section indoors (hot dogs and other things).

Review №198

2021-02-03 22:06:34

I found it not necessary for door employee to say anything to me but to fix the issue with the barriers if she did not want customers entering in the store that way. It was no line by the way! If she is doing her job and her job is to correct customers as they enter the store then she needs to pay attention at all times to the plastic barriers and make sure they are lined up! Her small talk was not necessary. Sometimes its better to bite your lip then to start up trouble that is about nothing!

Review №199

2023-10-05 17:23:35

Soooooo many people toooooo crowded never too go on Saturday or Sunday the bathroom was being recorded what a inconvenient