Brought my own parts for my pc to be built here three years ago. Brought it to a new computer repair man for cleaning and I learned that the CPU bracket was never installed and I found the bracket and back plate still in the box! the CPU was only held in by the pins, the fan and thermal paste risking serious damage to the golden pins!!! I also learned that the plastic was not removed from the graphics card fans, so my graphics card has been spinning with one fan for three years. I was surprised at the low cost of assembly, but if I had known the quality of the work, I would’ve paid extra to have the job done, right!!
Perfect for when you spill water on your laptop while its plugged in and, for some reason, it doesnt work anymore.These guys are great. Took my laptop, provided reassurance that they could do something, did far more than that (got my laptop back in a day like nothing ever happened). And all done with grace and humor.I hope I dont need to use them again; but if I do, I will be back.
David is great! He took the time to try out many solutions to my computer problem. Unfortunately I need a new one but he did not nickle and dime me for his time.I would come here again for any future repairs and recommend him 100%. Very nice and friendly and worked at a nice pace to find a solution.He was very knowledgeable about my Dell and was able to give me lots of great information.If you have any compter problems and live in the area, check out the shop!
I brought my roommate here for some work on his new computer. The gentleman (I want to say his name was Dave) behind the counter was incredibly helpful. Great personality, and very open and honest. He gave my roommate a discount simply because of an unfortunate mistake that was made by Amazon not by Cosmic computer. That is not only service, but compassion, and that is rare these days. I will always bring my computer questions to Cosmic!
If your MacBook is crapping out on you, do NOT pay the exorbitant price of getting Apple to fix it for you. DO visit David at Cosmic Computers. It might take a little longer but his work is excellent and affordable. My computer is faster than it was when I first got it back in 2009.
My 2012 Macbook Pro crashed on me. I use my laptop just about all day every day so this was pretty crushing for me. Thankfully, Cosmic Computer quickly identified the issue and was able to get my computer back to 100% health in a couple of days. The reasonable price I was quoted up front ended up being the price that I paid on the back end. I was very happy with the service I was provided and how I was treated.
David came to my rescue. I am an attorney and live on my laptop. I was out of capacity and paralyzed. He figured out exactly what I needed, made sure he could get me the new hard drive I needed, installed it overnight and ran it to make sure everything was working, even fixing programs that had been corrupted. He called me to keep me posted. He is knowledgeable and he cares. He took great care of me. Highly recommend.
Excellent work and troubleshooting of most computer problems. They breathed new life into an old laptop that I needed to use for another year before buying a new one, and they were willing, and able, to build my high-end machine from parts that I bought online, and they did thorough testing afterwards. I cant recommend them highly enough.
Very affordable, friendly and trustworthy shop. I have had two experiences here. They fixed a smashed laptop screen for less than half of what the manufacturer was asking and opened up another laptop to replace/re-rig the power-in which has remained sturdy.
Had a Rx 580 black edition, which was a special overclocked amd gpu out of the box from XFX; however, not the normal rx 580 series drivers you install from AMD support website. Dave, the computer repair main, found that I needed to download the drivers from XFX, the manufacturer because it was a special edition and not the drivers from the AMD website. Tho an easy fix, I spent days trying to diagnose my black screen of death situation, and surrendered into finding an expert to fix my problem. Dave is the man, he fixed it, I paid 1.5 hours of his service. He had my computer for about a week, but letting him take his time as I mentioned he definitely took the necessary steps into finding out the conclusion, because he called and gave me updates as he needed to continue to further investigate my computer. Anyways, sorry for this long review. Definitely, if your spending to long on diagnosing your computer like I did with no fixtures, take it to Dave on Taraval.
I have always found the staff helpful in the store. They listen carefully and have on occasion spent time discussing a problem resulting in no need to have them repair or review the problem. Also, they seem to work with just about anything, seemingly no matter how old. Sometimes they might just say its better to buy a new computer/laptop then spend the money trying to repair your problem. Ive been very happy with the times Ive been to the store.
I signed up with Google Plus just to write this review when I saw someone had the audacity (or ulterior motive) to give them less than five stars. This is a fantastic shop. The guys are so incredibly friendly, the prices are good, and they do what they say - fix your computer or give you the hard truth that it is gone. They rock!
Very nice people. honest and reliable - they have often advised me against upgrading certain components even though I was ready to buy. will use for future Mac and PC help - I always waste time trying to mess with something myself when they can do it so much faster and at a very reliable price.
Tried to use this local shop instead of Newegg/Amazon to build a new PC. However, the guys didnt give me the impression that they wanted to get my business. For a multi-thousand dollar order they didnt get back to be quickly.After nagging them one time too often and not getting a reply in time I decided to go with Amazon.
Always amazing service and repair. The owner knows his way around computers better than Kevin Flynn.
Called last week and they didnt have thermal paste? Very odd for a computer repair store.Tried to go in this week to pick up a CPU (i7-4790k), which is a pretty normal, close to top end CPU. He does not carry any of the CPUs that even fit that SOCKET TYPE so I cant even buy a more or less expensive cpu to match my board. OK fine. Now he berates me that I should have bought my cpu and motherboard together. Ok, so I ask what he has and he has the next gen (extremely expensive, 400-1k+). So I ask him if I can get one of those and a new motherboard to support it, but he doesnt have any motherboards. Again he berates me for not buying my parts all at the same time, which of course I cant even do at his store because he has no parts.Basically, this place has zero useful inventory and the staff is very rude. Im surprised its still open, given that he sent the customer in front of me away empty handed and turned down potentially a thousand dollars in business from me.
These guys are TERRIFIC!!! Not only did they fix my computer, so it now runs like new, but they also fixed things I didnt even request! I like to listen to concerts - they fixed the volume. The boot up process took forever, now it works better than it did when I bought the Toshiba Satellite laptop. They even threw in a wifi antenna, which fixed a HUGHE pb. I was having, with the computer going off line (because it was over heating). For under $100. I got a new computer!!!I would recommend Cosmic to the Dept. of Defense and Executive Branch of the govt.
David and Andy have always been very helpful, honest and reasonably priced.they have rescued my Mac for quite a few breakdowns, glad I can count on them.
Had dead laptop battery; now have new one. What more could I ask for?
Quickly diagnosed my problem (2013 MacBook Air) and provided a quick and cost-efficient fix! Only caveat is that it was sometimes hard to reach the shop by phone.
Had a major problem with an expensive guitar pickup ... brought it into Cosmic and brother David fixed me right up...he didnt even want to be paid...(but I did insist that I pay)... will use Cosmic again... Thanks David
David has pulled me out of my computer dilemma once again. The man knows his stuff and prices are reasonable.
Make sure to schedule an appointment before going in! Great local pc repair shop!
David is great! He went above and beyond - thanks again.
Owner took time with my laptop and fixed it as best he could. Did not charge me.
Cosmic is always able to fix my laptops, saving me a lot of money by not having to replace it.
Dave is a community institution. Nice guy, really knows his stuff and is reasonable.
David is a very friendly and knowledgeable person, very fast service and repairs!
Awesome resource - David is wonderful!
Great service, very useful. Fair price, 100% would recommend
David is great! Very knowledgeable, helpful, reasonable prices.
Great service and he knows what hes talking about.
David is very helpful and informative. Quick service and good rates.
Very fair prices and do a great job.
Great service, low pricing and very friendly and knowledgeable.
Not the place to go for a gaming rig. Supply is severely limited.
Horrible people who should be shut down.
Fixed one thing, damaged another. Unprofessional.
Fast and helpful. Experienced and knowledgable.
Never go there to fix my PC again!!!!!!!
Sucks for those who cant get what they requested :)
Very rude
Fast and reliable
Total reviews rating 4.2
53 Reviews for Cosmic Computers 2024:
Review №1
2024-06-13 17:50:11They are very knowledgeable about computers and quickly fixed our issue after parts arrived. Everything is fixed in-store so it gets done ASAP. Other computer repair stores weve gone to said they would have to ship the computer to another place for repairs, so the process is greatly expedited at Cosmic Computers.
Review №2
2024-03-03 00:24:2810/10 service there. went here two times to get my laptop fixed. first one he got it done in a timely manner and second one was a minor problem and didnt have to worry about paying for it. reasonable prices and would recommend it to others!! worth a hour commute 🫡
Review №3
2024-02-24 01:08:52The salesman was an honest guy that told me to get a new notebook instead of making me pay a crazy amount of money to get it repaired. Quick and good service
Review №4
2024-06-18 00:24:23Cosmic Computers did a wonderful repair on my laptop. Really appreciate their knowledge & professionalism.
Review №5
2024-04-20 19:57:55He explained what’s wrong with the computer, call me and give me updates every few days, and give me suggestions about PC!!!! Thank you for your wonderful service!!!!
Review №6
2021-11-07 19:08:51David has literally been the go to guy for any and all of my familys computer build/repair/support needs for THREE GENERATIONS. ever since my grandfather made the fateful decision to ask for Davids expertise regarding an ancient rig way back in the day, he has been nothing short of perfect. The dude even used to buy me boba and KFC at the stores across the street from his shop on Taraval when my dad or grandfather brought me along as a kid.However, his generosity and overall ability to be a good friend is not enough a reason to entrust him with your precious system; he knows his way around any rig you can think of like he designed then himself. Ive added a photo of my current PC tower - it was originally built by D in 2008 (maybe 09?) It still runs like a champ, and its not just a glorified internet portal. Even after 12 years, this thing still handles music production & mixing, some light gaming and the occasional large 3D render project without missing a beat. Thats not even the best part about it, though. It cost my grandfather less than $1,000 for everything inside & the case itself (we didnt purchase any external peripheral devices or monitors with it). Also, I cannot remember a single instance in which it needed to be brought into the shop for servicing or repair. Ever. I honestly think Ill be able to continue using this thing well past 2025. For posterity, the rig has an intel quad core i7, Nvidia GPU, 1tb SATA HDD w/ a 500gb RAID drive and 3 x 8gb of Kingston DDR3 RAM (24GB total.)Basically, my advice to you is this: if you need anything at all that involves a computer part or whole, have any questions about your own equipment or want to go all in and build that monster rig that has been haunting your dreams lately - give David a call. His shop can be a bit hectic, so definitely start with a ring or email. Hell do his best to get you the help you need and if he cant do it himself, hes honest enough to refer you to any of his talented colleagues instead of making you wait for him to finish other projects.Youll be glad you listened to me when you hear that low hum in your new machine after all is said and done. Trust me.
Review №7
2023-01-04 02:34:29This shop is wonderful! After calling around, he was the only one that could legitimately fix our MacBook keyboard. Straightforward, honest, and know-how--what more can you ask for?! The owner did not even want to charge me. I just about had to insist to pay for his great service. From now on, I will always call Cosmic Computers first with my MacBook issues. You should too! So awesome!
Review №8
2023-08-24 18:31:19Brought a laptop that had no power. Was told the problem was with the cable only. Came to pick it up, was told that it was not ready for the pick up. Refused to tell me what time I could pick it up. Eventually I got my laptop back, tried to reinstall windows from USB drive, but it says that there was not enough space on the hard drive.I did this operation a few times before, and never got such problem!
Review №9
2023-10-29 11:45:55I have been to Cosmic Computers twice now. Both times all my lap top issues were fixed in a timely manner. I highly recommend this local small business
Review №10
2022-06-16 03:50:23I love this guy. I brought my gaming PC in after another computer repair shop said they couldnt fix it. Not only did he fix it, he showed me exactly what he did. David had a great attitude and you can tell he genuinely loves what hes doing. I will come back and recommend him to anyone. He is professional and extremely knowledgeable.