Contactability in Costa Mesa
Categories
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Insurance agency
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Telemarketing service
Location on the map
Costa Mesa, Orange County, California, US
Phone: +1 877-323-7750
Site: http://contactability.com/
Edit info
Site: http://contactability.com/
Opening hours
- Monday:6 AM–6 PM
- Tuesday:6 AM–6 PM
- Wednesday:6 AM–6 PM
- Thursday:6 AM–6 PM
- Friday:6 AM–6 PM
- Saturday:Closed
- Sunday:Closed
Total reviews rating 3.9
121 Reviews for Contactability 2024:
Review №1
2017-09-25 22:46:25Contactability is a great cost effective source for leads, but is not without its kinks. There will be times where leads will not fit your parameters, but Contactability has a client friendly refund policy. The quality of the leads when right, are spot on and the exact kind of clients you want in your book of business. Gavin is my account manager and has been amazing to work with by being extremely responsive and understanding of difficulties that are presented with online leads. I would recommend Contactability over many live-lead transfer systems and look forward to their improvements that they continue to implement in their business.
Review №2
2017-07-17 17:31:05I have used several live transfer lead companies over the years and this one is the best I have found. Great customer service and they are quick to refund a lead if it is legitimately bad. Gavin and Amber have been great contacts for managing my account and regularly check in with me. I maintain a great closing ratio from the leads that are sent my way.
Review №3
2017-07-13 15:37:16My experience with Contactability has been great. I started receiving their phone leads approximately 3 weeks ago and it has given me better quality leads than I have had in the past with other companies. Their customer service and support is great. You get to speak with the same support person that is dedicated to your individual account each time without having to go through multiple prompts to reach a random person. I would recommend them to agencies looking to boost their production immediately.
Review №4
2016-08-03 18:35:35We use Contactability for leads and the customer service is great. Our account manager Nicholas Gay is very quick to respond to any issues we have with credits and I am always able to speak with him if I call as well. The leads are good, if there are one or two that we need credit on, Nicholas is very quick to help us with that.
Review №5
2017-11-29 11:45:57Ive work with several online lead companies and have never stayed with one for more than a month--until now. Working with Contactability, the leads themselves have been on par with what you would expect from online lead sources, but working with Contactabilitys support has been fantastic. I have an account rep that I can contact any time and she is extremely accommodating to my time-frame and budget. Not only that, she is responsive and proactive about making sure I have what I need when I need it when it comes to managing my account. She has helped me customize several profiles to the exact specifications that I need for my agency. You cant ask for better than that.
Review №6
2016-07-29 18:43:27Nicholas Gay and his team at Contactability have been a pleasure to work with. Their lead center has been better than any lead source I have used; and I have used many. I highly recommend them and their live transfers. My closing ratio is very good with this agency and I enjoy the analytics and way its set up. Very easy to work with both personally and technically. They have a great way set up where it doesnt make it an inconvenience for the clients and relationships are huge to build with the right bridge. I am very puzzled by some of these bad reviews saying they wont refund. I have never had a refund denied--not once! They are also very reasonable with refunds for potential bad leads as every lead source gets them every now and then. ---Justin Effler, Co-Owner and Agent of Set Apart insurance Agency
Review №7
2019-04-18 00:33:41If you are looking for a great product manager that will help you find a solution for every scenario when it comes to leads, ask for Cain German. He has helped me find an affordable price for live leads and is constantly working on our requested refunded leads. Every other week he gives us a call to check up on how things are going. From all the lead companies I have worked with, this is the best source for their service, and I can thank Cain for that. Keep it up!
Review №8
2020-07-17 15:04:49By far, the best lead service partner I have ever worked with. My account manager Thomas fully understands the insurance industry, yet completely individualizes my account to address my business needs. His role is of a business partner rather than an account manager. His number one goal is my agencys success and growth. The live transfer commercial leads are superior!! My agency has bound over 25% of the commercial leads received, I couldnt be happier with the results! I wish I could give more than 5 stars!
Review №9
2017-12-03 01:30:13Ive been working with Contactability for a few months now. My experience with Contactability has been GREAT! Everyone has been very helpful and the leads have I have received so far have turned into sales. I am very happy with the service and look forward in maintaining a good relationship to help grow my business.
Review №10
2018-02-09 00:26:26So far, the client services from Gavin K has been fantastic. He has been very attentive with setting up our account. The best part was our first lead call actually wanted a quote. All her information was correct and readily available. It was a great experience.