Computer Pros in Alameda

Review №1

2023-11-29 05:39:08

After getting in touch with the owner who not only swiftly responded to my concerns but also solved them at the same time. Great owner who cares about his customers and at the end of the day made me feel like I was taken care of. 10/10 earned a customer!

Review №2

2024-02-25 22:37:24

Fast turnaround service for iPhone battery replacement. Worthy of their name.

Review №3

2023-01-29 05:06:30

Great experience all around. Laptop was dropped and the upper portion was destroyed. They found the part and had it ready within a few days. They were quick, efficient, and communicated clearly with me throughout the process. Clayton is awesome to deal with directly and everyone was knowledgeable and down to earth.

Review №4

2024-01-27 00:29:27

They do great work and are very patient at explaining things to customers.

Review №5

2019-12-03 12:15:26

I am so impressed with how respectful, reasonable, and passionate these guys are. I am so happy that I stumbled across this location. I am the type of consumer that needs excellent, genuine, and caring customer service. I also need the people working there to be knowledgeable on the subject at hand. Vince, Brian and the rest of the team have just that. Ill tell you what, If I was to move out of Alameda, to lets say- Fremont... then I will definitely drive to Alameda for any of my computer needs with these guys. These guys are great! I highly recommend them!

Review №6

2020-09-10 18:27:47

This business is beyond excellent across the board, i.e., efficient, honest and not charging enough for the calibre of work done. When all my email providers kicked me off (long story) Vince advised me and miraculously I was able to recover. More recently, my laptop stopped charging and he fixed the problem same day. I advise everyone to call, then take your device to Vince. Perhaps not perfect, but comes pretty close!

Review №7

2017-03-31 20:52:34

AS GOOD AS NEWThese guys rock. After beating up my laptop for two plus years I finally destroyed the touchscreen and LCD. They had parts in stock and got it in better shape than before the final break. They tightened up the screws in the whole case and swapped an entire flip-up screen piece from their stock. Their prices seem good but their service and communication is beyond any computer repair Ive ever worked with! Thanks so much, Im recommending anyone I know to these guys.

Review №8

2018-11-02 22:38:01

Computer Pros is a good name for these guys --- they are really Pros! Vince and his staff are fantastic; really know their stuff. Aside from being unbelievably competent, everybody there is really a nice person, never arrogant and they all make it a point to help you understand your problem. Brought my computer in with a tough Virus/Spam problem to take care of and they truly exceeded my expectations. Thanks Vince and Andy!

Review №9

2016-04-21 04:11:02

Vince recently came to my rescue. My husband is suffering from cancer, which makes my desk top computer an essential tool in terms of scheduling doctors appointments and communicating with friends and family. I had been experiencing problems, but could see no time I could bring the computer in and leave it at Computer Pros. So Vince came to me, ran some diagnostic tests in my home, took my tower back to his workplace, and had it back to me later that day. Ran some more tests, made one more adjustment, and it is running great now, especially for a Windows 7, six year old model. He is also putting together a quote for me regarding building a custom desktop. The price estimate sounds pretty competitive. So a big thanks to Vince for his great customer service!!!

Review №10

2016-11-07 23:24:31

Vince is extremely knowledgeable about anything computer related. I took my laptop to him after being referred by a friend. My computer wouldnt do a thing and I my dvd drive was inoperable but Vince had it up and running on the same day. My computer works faster than ever and I couldnt be happier. I recommend Vince at Computer Pros.