Computer Idiot Tech Services in Ventura

Review №1

2023-12-24 17:23:41

Awesome place, excellent customer service, was very helpful and explained all that needed to done. The price was better than what I was expecting. Very satisfied.. A+

Review №2

2022-10-27 01:49:17

Martin took care of me, and was completely transparent. He offered me an option to solve my issue myself for free, but Im a bit of an idiot with this stuff (Hence why I showed up!). The turnaround was extremely fast, issue was solved, and the process was smooth as butter. All of the airflow vents were even cleaned up.I hope I dont have any other technical problems, but if I do, I know who Im trusting to fix them. Id recommend them in a heartbeat. Thanks a bunch, guys.

Review №3

2023-01-05 19:54:08

Ive never had less than a great experience with Computer Idiot. They are a locally based business and are competent, fair, honest and have an excellent work ethic. I highly recommend them. Satisfaction guaranteed, for sure ! Keep up the good work !

Review №4

2023-11-22 20:03:54

I was treated like I didnt have a brain in my head, and was quoted three times the amount I break I fix did. I was actually afended that this guy would think I was that dumb. Sorry I missed my 9:00 appointment.

Review №5

2022-10-22 19:45:11

Amazing customer service that took me back to the good ol days when we mainly dealt with “mom and pop” shops. As a true father and son operation I can say that this duo went above and beyond my expectations. You may pay a few extra dollars for some services compared to farmed out corporate operations, but you get what you pay for. They are also one of only a few operations that are open on a Saturday, a big plus for someone that is very busy Monday-Friday.

Review №6

2022-08-03 12:14:30

This place is the bomb. I needed data transferred to an external hard drive. Time was of the essence. Martin went above and beyond!!!. He could of easily said it could take a couple days due to their work load but had it ready the very next day! I am so appreciative and cant thank him enough. Thank you again Martin!!!

Review №7

2016-08-25 16:54:27

Martin was the best! He repaired in 2 days what DELL couldnt do in over 2 months!!!!I was in need of help with a computer with I purchased through dell with their gold extended services (almost as much as computer). They messed up the computer, to the point of needing all new components. then they added windows 10 in the wrong format that was not compatible with computer. I took this computer to Martin and he got it up and running with no problem. He is truly a master of technology. He completed the work and had my computer up and running in 2 days.NOTE - we spent over 2 months with of phone calls with DELL and had 2 separate computer techs from DELL out and had to send computer in for repairs (took 2 weeks) and computer still didnt work.

Review №8

2017-10-05 19:17:16

Great family run business, Martin and Nicolas were a huge help, If you are one of those people who don’t know a lot about computers even if you do, these guys will go the extra mile to help solve your issue. They try to help you solve the problem first, and tell you a few things to try before you leave your computer as a last resort. They did a great job. I have a gaming desktop computer, I had a issue that I couldnt solve and they fixed it. I strongly recommend these guys, go check them out!

Review №9

2021-04-03 23:39:26

Very helpful. Needed some insight and parts replaced on my pc. They got me up and running and answered all my questions easily and without any hassle. The only thing is there flat rate price is slightly above average, but honestly its justified due to the lack of pc repair places around anymore. I even asked and they will install graphics cards and update them for you if your not 100% comfortable with that yourself. Thats good to hear if you still want to keep your older business style pc and play some modern games on it at the same time. If you want your pc in good hands this is the place.

Review №10

2017-06-28 00:41:50

I was in a bind and needed an issue with my files on my laptop not opening. Nick anwered my questions over the phone and had me drop off my labtop. Nick was professional and knowledgeable and had my laptop fixed 1 hr before it was promised. Will recommend to my friends and family!